Was referred by my insurance company after being rear-ended…. Omg! These guys are great! Super clean and professional!Amazing body-work repair job. Super convenient. Thanks Fix!!!
Absolutely seamless and stress-less experience. They coordinated with my insurance and took care of everything for me after a really frustrating hit-and-run. I brought it in and they just did the rest. Zero mystery. Zero hassle. Zero worry. So friendly and personable, too! And they kept me posted in real time via text as they fixed my car. Couldnt be happier or recommend them more!
Fix Car Auto Shop, keep you updated every step of the way, the ladies that work there are very nice and professional. They have great customer service. I would recommend this fix shop to anyone. Also, my car look brand new! I am very satisfied.
Very professional staff. They left my car better than before. Just like new. I highly recommend their services.
Excellent service and the nicest folks Ive ever met! They make you feel as if your car being wrecked, is not so bad, and everything is going to be alright! They handled everything for me including the rental car! I appreciate the coffee as well!!! Thanks again!!!!
The whole place was great. Tina was wonderful and always kept me up to date with the status of my car.
Very responsive and courteous. Repairs were completed on time and for less than original quote. Car was cleaned spotless inside and out upon pickup!
I went to Fix Auto Oceanside to get my front bumper fixed and repainted. They made is look brand new and blended the paint to match the rest of my car. They fixed my car within a week. They also vacuumed and cleaned my car from the inside and washed it from the outside. Would highly recommend coming here
Great service! Super friendly staff and they work fast. Got my car back almost a week ahead of schedule.
Everything was done fast and professionally. I especially liked getting frequent text messages regarding their progress. Excellent repair company.
Fix Auto did an excellent job. My lift gate of my Tesla had to be replaced due to an accident and they were able to replace this and fix my bumper ahead of schedule. It looks brand new and I cant say enough of the quality job performed. Tina Perez, in particular, was very communicative, detailed and professional throughout the experience which helped as I didnt have my car for 1.5 weeks. I would definitely come back to Fix Auto again (but hopefully will never need to)!
This company was extremely quick to work and complete my repairs. Everyone was polite. I had a great experience 🤍
Fix Auto was suggested by my insurance company and I am grateful that was the case. Tina Perez handled my case from estimate, scheduling, repair and delivery. She is very professional and kept me updated through the process. The work looks beautiful and was done faster than I even hoped for.Very good experience.
I love this place this is my go to whenever I need something done . They keep me updated on everything and everyone is so nice . They don’t go more than 3 days without calling you to let you know how things are going with your car . Very recommend
Staff was courteous and efficient! Savanna was very pleasant and helpful!!Work appears to be thorough and top quality!
Olivia was very professional when I visited. She called to give updates. My car was involved in an accident and Geico sent me here. I was able to also pick up my rental. They made sure everything was done correctly and my car was done on time.
The folks here are very accommodating by keeping the customer informed of the progress of the work they perform. Additionally, they are all really friendly which immediately puts you at ease at a time you are already stressed. Finally, the repairs were done quickly and accurately leaving no room for doubt about the quality of service you receive. Thank you all for an awesome experience.
Keith at fix auto was amazing. Their customer service it top notch and they made my car look brand new again. Don’t go anywhere but here. You won’t be sorry!
I was very impressed. Fast, courteous, xlnt workmanship,xlnt communication.
Great customer service. I came in with a keyed passenger door. Tommy kept a great line of communication with me during the process. They fixed not only the door, but was able to replace some of the latches, and seals as well. Best thing is that the repairs only took a day. My only complaint was the parking, but that goes to show they are busy. I recommend this location for any body work repairs you need.
Savanna was very helpful throughout the process and even stayed late after work for me to come pick up the car. Thanks!
The service staff was very professional and coordinated the work through my insurance. Found additional painting needs during the work process and made the necessary repairs upon approval from insurance.
Friendly and professional establishment. Reliable company to have body and paint work done. They are quick and fast. I highly recommend this place.
The staff professional. They kept me informed of what was going on with my car. My car was fixed and return to me on time.
I loved how they kept me informed every step of the way. The status tracking website kept me apprised of the crucial information for my repair and there were no surprises. The office staff was friendly and helpful, would recommend this business to a friend.
My advisor Tina was great!! She was clear about every step and was honest with the pricing. I hope I don’t have too, but I’d use them again!!
Fix auto was great in helping me get my car fixed and kept me informed along the way! The ladies up front are super helpful and kind and Keith was very thorough in explaining every step along the way. I highly recommend them :)
I brought my vehicle to Fix It Auto based on a referral. From start to finish Elisabeth kept me in the loop and was sure to immediately inform me of any changes. She and Kaitlin provided exceptional customer service even after my vehicle had been serviced.
I have been bringing my cars here since it was ocean paint and body! They have always done fantastic work and get it to you in a timely manner unless there are unforeseen delays with parts from the dealerships. Super happy and pleased with my experiences all throughout these years. Keith kept me informed the whole time and was super nice and professional as well as the front desk worker. She is great as well, sorry it didn’t remember her name, I think it’s Jessica. Long blonde hair. Very friendly and accommodating. I will always use fix auto if my cars are ever in need of body work.
This place is so professional and the quality of work is outstanding. I would definitely recommend choosing this shop.
I care for my elderly father. He took his car there and was treated with kindness and respect. Nice staff and clean facility. My Dad was very pleased. Thank you! I forgot to ask about a military discount. Do you offer it?
Recently underwent repairs for my Jeep. I was kept up to date on all service and parts on a daily basis. The staff on deck were above reproach especially Tina who was exceptionally knowledgeable on every aspect of the repairs for my vehicle. I would recommend any and all who need repairs to FIX. Thanks for taking great care of the customer Tina!
Everyone was super friendly and helpful. Only took a couple weeks.
Wish I could give no stars place is absolutely terrible don’t know if it was just the worker that was working on my vehicle but they just keep making more and more damage to my vehicle then just having it done in one go had to take it back multiple times and it was very stressful Because I have a very busy life and I will not be recommending this to anyone and I advise anyone who goes to be very observant of there vehicle, it might look good from a distance but they definitely cut corners
Made my other half very happy
They did an absolute amazing job! Best costumer service as far as vehicle repairs go and they are well versed with insurance matters. Highly recommend this place if you need any vehicle repairs. Also, they will have a rental vehicle pick you up if you need that service as well.
Excellent!!!!! Plus they drove me home and pickedme up when service was completed
Olivia was my service representative and she was professional and courteous answering all questions. The body work on my auto was scheduled for 7 working days but was done in 4. Vehicle now looks like showroom quality. If the need ever arises would definitely use Fix again and highly recommend them
Fix Auto Oceanside were absolutely amazing. They updated me with what was going on in the process every step of the way. My car looks brand new! They were professional and very courteous. Thank you!!
They do their work in a timely manner.Very professional.I was very pleased 😄.
My son is a Marine stationed in California. I live in Texas. Everyone at Fix Auto was great! They kept me updated on the progress of my sons car and they kept him updated. The went above and beyond to get his car fixed and back to him as soon as possible. I would recommend Fix Auto Oceanside to anyone in Oceanside or any Marine Moms wanting to make sure their Marines ride is taken care of in a timely fashion and with pride in their work.
They were very professional and got the job done correctly.
Ive used Fix Auto twice now, and both times have been a great experience. This time the Rep Tina handled my repair from start to finish. She was very professional, and communicated with me throughout the whole process. The repair originally was quoted as a three day job, but they finished it in one day. The car looked amazing when finished. Thank you!! I will certainly recommend TV his com pool any to my friends and family.
My vehicle was taken here for body work after an accident . They are kind and informative . The only issue I have is they began to strip my vehicle of parts prior to me signing over my car to the insurance company
Kevin and everyone at the auto shop were so friendly and helpful! My car was done earlier than expected. I would definitely recommend coming here!
They were great. Always keeping me up to date on repairs through phone call and text. The shop and lobby are very clean. Everyone was wonderful, very friendly and understanding. I would bring my vehicle here everytime.
Clean, efficient, professional... service was exceptional and I highly recommend them! All personnel were great and Keith was fantastic!
Beautiful work that was completed very fast. Russ was professional and provided great service!
I have enjoyed every second of my experience with fix auto. I would highly recommend taking your car here to get fixed. They are professional and on time. Kieth was pleasant to work with. Everything positive with my experience! Smooth as ice.
Josh was extremely helpful, got updates whenever something new happened or if there was a change in the plan. Highly recommend coming to them for any help needed.
I loved that my car repaired to its original state. But communication could be improved.
This was my first time using Fix Auto, had a great experience. Staff were very friendly and helpful. I was expected to get my vehicle back in 3 days but picked it up sooner which was awesome. Tina was assigned to my claim. She was very professional and kept me updated throughout the process. Will definitely recommend this place to my family and friends!!
Fix Auto Shop in Oceanside, CA were amazing. They communicate through the entire process. I took my car there last Thursday due to an accident and they estimated a week for repairs. I got my car back 3 days early. Very professional. My car looks brand new. They also detail the outside of your car once their work is complete. Would highly recommend if you want things done quickly, affordable, efficiently and on time!
They stayed past their closing hours just to return my car (I asked if they were able to wait). They really didn’t have to do that, but it was so kind of them and they even washed my car. I was truly surprised at the kindness of everyone, even the auto mechanic. Everyone was in great spirits and the shop was very clean and welcoming. Everyone there is so kind with great attitudes - truly happy people making people happy and they take their jobs seriously. I love this place! Thank you so much!
Really impressed by the quality of their work. Absolutely satisfied. Communication was excellent as well. Hopefully will never need body work again, but if I do it’ll be an easy decision where to go.
This is the 2nd time 2 different vehicles repaired here, I highly recommend this place, great service,constant updates on repairs and professional cheerful people working to help in any way. I will use them again.
I would give them 10 stars if I could. Excellent customer service by all.Olivia was my contact person and she kept me updated at least once if not twice a day on the progress of my car. The girls at the front desk are super sweet and kept cleaning that counter to keep us safe. Yogscar picked me up and was very pleasant, safe and really a nice guy. My car looks beautiful; they even washed it inside and out for a bonus. I am a very happy customer. Thanks so much!
I am very impressed with Olivia shes very knowledgeable and took very good care of me and my vehicle. She kept me informed every step of the way wonderful person to work with
Pleasant to work with; kept me updated on progress; and great job on repairs - looks like new!
They actually got my car done one entire calendar week early. Kept me informed every step of the way. They even cleaned my car before they gave it back. Theyre AMAZING, and Ill never need another shop
Great workers. Very friendly and got my car done fast. Recommend them
The initial estimate to do repairs on the damage visible was increased to 3 times after discovering the AC condenser tubing was damaged.Although the front bumper and AC was fixed the shop did not bother to make sure the front bumper was fitted properly on both sides!On the right side it was not installed properly due to so called prior damage!The measure of good service was to exceed expectations and make sure it was installed properly considering the amount charged to the insurance!
Professional service...say no more!
Just amazing .. they fixed my baby 💙
Extremely happy with their services!!!
I put off getting getting the dents on my car for 3 months because I thought it was going to be an expensive hassle. I was totally blown away by how quick and easy the process was with Fix Auto. These guys are pros and they care about customer service. The work was high quality and it was done in less than a week. The price was competitive and the process was easy. What else do you want?
This is the 3rd time I’ve used them and they do amazing work! Quick and very professional. They kept me up to date on everything and explained the whole process. The only body shop I’ve ever used.
I had an insurance claim from someone backing into my rear drivers side door. It was a GEICO claim, and they set me up at Fix Auto Oceanside. Olivia was fast, courteous, and personable. My rental was on site, waiting for us, and the shop had my car completed within the week, when they gave me an estimate of ten days. There was a small issue with my door light switch that was still acting up as I was about to leave, and their tech had it researched and fixed in 15 minutes. My car looks fantastic. Very nice work!
Quality work excellent painter you need work done and youre in Oceanside get er done here
Great job and wonderful customer service experience!
They were very professional, have good communication, and are very courteous.
I took my car to get fix at the Fix Auto and when I got there the receptionist was really nice. She explained very well what the service I was going3to get for my car. I meet with Keith to go over my car serves and very well he explained what was going to be done. Thank u Fix Auto for your great services. Im very happy with the service u guys did to my car...
I would highly recommend Fix Auto Collision! My Estimator Elizabeth was knowledgeable, professional and understood my desire for quality, guaranteed work at a reasonable price. She kept me updated with voice messages or texts as to where my car was in the repair process. My car was finished to my satisfaction and a day earlier than originally estimated.
They were extremely helpful, polite and professional. They called me to update me every day as well as sent text messages. They were fast and efficient. If you have a Tesla, I highly recommend them.
Very nice service and very reasonable prices will get done nice
Tina was very professional and informative throughout the process. I appreciate all the hard work from the staff members at Fix Auto!
Wow! I can’t say enough great things about Tommy and the entire team at Fix Auto. Professional, transparent and friendly throughout the entire experience. Thank you again!
The shop is clean and organized. Keith assisted me throughout the process, keeping me updated during the repair. Everyone was professional and courteous. My truck was returned to me not only in better condition, but cleaner as well 🙂 Which is always a plus. Thank you for great service
Brought in my car from a little accident and there were a lot of damage hidden under my bumper and they fixed it like nothing. Got my car back within 2 weeks.
Fix auto ocean side treated me and my vehicle phenomenally i highly recommend Anyone that gets into a fender bender for a full on Collision to take the car there you will not be disappointed
Fix Auto Oceanside had our car ready in a timely manner and all staff members were friendly and accommodating. Olivia was wonderful! She was very knowledgeable and extremely helpful through the whole process.
Place is shady. Gives low estimates to save liable party’s insurance money or stipulate you to fix them add on supplement to ensure they make money after you accepted the low estimate. Asked to speak to regional manager they don’t have one I was told but they’re located nationwide....., asked for persons name on the phone they refused.... their manager Andre said even there would be a supplemental report but couldn’t put the damage on original estimate 🤷🏼♂️. Then he goes from general manager to proprietor. Another Farmers place advised as to what they were doing by using the supplemental estimate to get more money after committing to get car fixed. The other shop who’s Farmers said they did a poor job on the original estimate.
7E3A22: I scratched my car’s spoiler and was recommended by Tesla as one of their authorized body shop. My whole experience with them was great. They completed the repair just in one day and my car looks brand new again. Their price was also very reasonable. The service adviser, Tina was great. She and the body shop delivered on what they promised me and more.
Excellent company, very professional, went above and beyond.
I appreciate the text messages I received letting me know how the repair was going. I was kept in the loom every step of the way. The office staff took measures to keep us all safe from the virus. And, the work that was done on my husbands Santa Fe looked very professional! Thank you~Alice Gonzales
I hit a deer on the way back from work which crushed the left side of my 350Z. Through my insurance, Fix Auto kept me updated at every step of the repair and were incredibly helpful and pleasant. The repair turnaround was very fast and my car looks better than it ever did (and they even managed to turn off the an annoying light on my dash). Im very happy with my experience!
I have to admit I was skeptical when my insurance company recommended a body shop, but they lured me in with the promise of a hassle free rental, inspection and body work in one. My experience was just as easy and great as they promised! Keith gave me consistent updates, left me voice messages and delivered my vehicle in the time promised. I am so impressed with the quality of service I received from the fix auto team (& enterprise)! They made an otherwise tedious experience easy.
Really loved their work!!! My car looks so beautiful and the repair to the damaged area looks beautiful and like brand new!!! Service was fantastic as well and super friendly! Thanks so much, Fix Auto!!!
From the second I walked in and was warmly greeted to the constant communication throughout the repair process, I was thoroughly impressed with Olivia and the team at Fix Auto. My car was done four days earlier than estimated and the repairs are immaculate. I would recommend to anyone!
Fix Auto is excellent. Tina was fantastic to work with. Despite all of the craziness happening globally, they kept me well informed on the progress of my vehicle and finished everything on schedule. Thank you very much.
They were super fast and helpful
Excellent customer service! Tommy was the sweetest!
Tina at Fix Auto Oceanside was excellent at following up and keeping us up to date during the entire repair process. She had us back in our Model X in short time and it looked good as new! I did my research to make sure my Tesla was going to be in the right hands and Fix Auto Oceanside definitely did not disappoint. If you’re unfortunate enough to need repairs on your vehicle, I highly recommend Fix Auto.
I have been here twice and both times my vehicle has been restored to near mint condition. Olivia is super nice and professional, and they update you frequently on the progress. Great quality work, definitely recommend this location!
Fix auto did a amazing job at fixing our 04 sequoia after someone rear ended it while not paying attention, the rear bumper and tailgate looks like new again and the paint matches great. Olivia did a amazing job keeping us informed along the way and we even got our truck back 3 days before it was projected to be back, she was also super nice to our daughter and helped her get her soccer ball from under another car and also helped us transfer our belongings from the rental car to our car, all around a great experience, would use ag
Terrible service wont recommend them at all people are all rude an mean
Amazing service! From the moment I walked in, I received excellent customer service. Keith was very knowledgable, friendly, easy to work with, and kept in contact with updates on my car repair. I was looking to get a detail job after my repair and Keith was kind enough to get me a referral he has worked with. I definitely would go back :)
I usually do not leave reviews, negative or positive, but I felt inclined to leave a positive review for Fix auto based on my experience repairing some body damage on my Tesla model S. After my insurance company sent me to a repair shop that does not fix Tesla’s I found fix auto on my own. Tina and her team were very helpful working with Tesla and my insurance company to make the necessary repairs. She was also very communicative during the process which was much appreciated. I will definitely be using them again for future repairs, but hopefully will not need to!
Just wanted to say thank you to the professional team and Keith for making it such an easy experience. Got my Jeep back today and it looked brand new! They kept in contact and made sure to be available Incase I had any questions or concerns! If I need them again, I will come back! Thank you!
The people that attended me were friendly and very helpful. I didnt have to wait long for services. And my automobile looked great.