Daniel was a superb help. He moved me along faster than expected and got me everything I wanted! The store has a great atmosphere and lovely employees. 10/10 would recommend
Mike, my Verizon customer service/sales rep was extremely knowledgeable and patient. He took the time to explain everything in depth. Never wavered through the barrage of questions we threw at him. The man was simply the best rep I’ve ever come in contact with. Being that we are a Verizon family, both parents and grandma are all retired Verizon workers here in the NYC area and we’re all in agreement that Mike should be somewhere higher up in your company. 10 out of 10. You need more just like him. 100% genuine and never pushy just to sell something, he just went that extra mile to help me get exactly what I needed and nothing more.Thank you Mike. Truly the best!
Niko helped us through the whole process of transferring all the apps and information; getting us the best deal for our needs. Thanks!
The staff and owner are soo experienced at what they do here. Their friendliness and attention to the customer are second to none. Do yourself a favor, next time your plan is up or need anything for your phone, stop in and say hello
I walked in to learn about the upgrade deal on my iPhone. I worked with Bayron..he was amazing from start to finish. I ended up getting a new case and a screen protector and a brand new 13 Pro and did the trade-in seamlessly!
This is the second phone we have purchased from Daniel at Verizon of Oceanside and we cannot say enough wonderful things about our experience with him. He is beyond helpful and soooo nice and patient. I highly recommend Verizon of Oceanside! Tell Daniel I said hi!!
Al was very helpful in setting up our four lines. He assisted us in phone selection, cases and screen protectors. He then transferred all our data from the old phones to the new ones perfectly. All was professional and timely with our activation. Visit went perfectly.
Daniel was patient and took care of my issues professionally.
Easy to drop off cable box no longer needed. Just remember to unplug power chord from cable box as they dont want it. Also you can keep the remote. It was fast and easy drop off.
Niko was very nice and helpful. I even had my 1year old with me and the service was so good! He setup up everything for me and even helped me with a new screen protector and case for my phone!! Highly recommend this store and niko! Great experience quick and easy!
It was a great experience. Fast, professional and extremely helpful.Al was terrific and was a pleasure to deal with. Thanks so much!I had to go back about 5 months later with a powering up issue and Gil was extremely professional and was able to get my phone up and running once again. Great service and I highly recommend the Oceanside Verizon store to anyone who needs a new phone or has issues with their existing devices. Well done!
Went in for 21s ultra case & tempered glass. They didnt have & he gave me suggestions where to try. He just got the same phone & was showing me different things how to use. Very courteous & helpful.
Dan was EXTREMELY helpful, knowledgeable, and patient. He ordered our phones (both my husband and myself wanted phones that weren’t in stock due to popularity) and he called me as soon as they arrived at the store so we could pick them up. He went through step by step to get our phones set up accurately, handled taking back our old phones to trade in, discussed our new monthly bill and made sure we were all good before we left the store. This is our second time working with Dan at Verizon and would return to work with him every time!
I said it before and will say it again. I will always do repeat business with this Verizon store. From Alfred who helped me today and all the staff (sorry forgot your names) friendly staff. Worth the trip from Baldwin to Oceanside and back home.
I went in to replace my very old phone and I was helped by Brandon and his brother. They were very nice and knowledgeable, making the whole experience a breeze.
Daniel was very helpful and knowledgeable. The experience was excellent for my mother and I. Would recommend highly. 10/10
Daniel was very patient and taught me everything about my new phone. He made sure that I understood everything before leaving the store. He made sure that I was comfortable with my new phone.Thank you for hiring people like Daniel.
It is always a good experience at this verizon store the staff is very knowledgable and froendly
Brandon is patient, friendly, knowledgeable and professional! I had an appointment to pick up and set up my brand new Samsung phone with another agent who was out of the store and Brandon stepped up and handled my install seamlessly. It was meant for Brandon to get my business. Very satisfied!
Brandon & his guys were awesome, efficient, and kind! One of my only positive experiences upgrading a phone!
The service we received was excellent. All our questions and concerns were addressed and the purchase of new phones and an Apple Watch was accomplished with efficiency and transparency. A totally positive experience.
Bayron was excellent. He explained everything very well. In addition, he welcomed every customer that walked in. He was able to help other customers while our phones were transferring data yet we NEVER felt neglected.
He was terrific and very knowledgeable. I was in and out so fast.
Brian and his team were quick, efficient, knowledgeable and kind. The best Verizon team on the planet! Great group of guys.
Nico was very patient during the transfer of data between the new phone and old. He answered all my questions and was very helpful.
I had a great experience at Verizon today. He really spent time reviewing my options and finding the best upgrade for my phone and the additional line for my son. He reviewed a few financial options as well. A very positive experience.
Very helpful and not looking to sell me something I didnt need
Bayron was super helpful and very nice! He explained everything thoroughly and got us a great deal!
I had a great experience with this Verizon retailer. They were extremely professional and listened to exactly what I wanted and were also able to save me some money. Win! Win!
Been getting my phones from ZOOM forever…always a great experience
I’ve been here a couple of times to either pickup or return equipment. The workers always seem to be too busy and never greet you upon entering the store. I understand when they’re with other customers but at least say, hello someone will be with you in a minute. When they finally do work with you, they are attentive and friendly.
I bought an iPhone 12 and was very pleased with the professional support given to me by the representatives in Oceanside.
Absolutely the best store to go to, gentlemen handled everything perfect and the knowledge of them knowing there job actually saved me money and made me more comfortable then ever! Thank you
The Verizon representative was friendly and helpful. He went out if his way to explain things to myself and my daughter.
Had a great experience with Daniel. Patient and very helpful
Outstanding staff that provided exceptional service. They are knowledgeable, professional, and even friendly. I was pleasantly surprised when the manager instructed my salesperson to give me a great device at a reduced price! When I came back for additional assistance, the entire staff went out of their way to help me. I highly recommend this store for all mobile phone and technology needs.
Great experience purchasing a new phone. The staff are thorough and patient.
Bayron in Oceanside was outstanding! Extremely client oriented and efficient!
The best team around at the Verizon store in Oceanside NY especially Al amd Dan. Thank you fpr your outstanding customer service!
My experience at this Verizon location was wonderful. There was no wait, and the service that my phone required was provided immediately. The worker, Al, provided me with an accurate timeframe expectation for the service, and assured me that I could leave my phone in his care while he completed the work that needed to be done. I was satisfied with the service provided. Overall, I had a great experience.
Bayron was knowledgeable, professional, courteous, and through. A pleasure to work with.
Niko helped explain our bill and was very helpful, I recommend coming in to this store and working with niko!
Daniel was amazing. Kept everything easy, and explained everything great.
I spoke by telephone to Niko at the Oceanside Verizon/ Fios store. He quickly answered all my questions and proposed solutions for my Fios needs. He gave very quick and yet thorough help. I believe I even got a lower monthly price for Fios than offered by Verizon customer service. I’m happy.
The staff at Verizon on Long Beach Rd. in Oceanside is always very friendly, knowledgeable and patient. Particularly Brandon, who walked us through our options and did a great job getting us all set up.
The wait was too long but the service was good
The staff at Verizon of Oceanside is always super supportive, helpful and a pleasure to work with. I have a Verizon store closer to my home but I always come back to this store because I have always been happy with the service.
Amazing experience and highly recommend- Alfred, Brandon, and entire staff on point 👍 Def going back
It was a great and easy experience. Daniel is a great asset to your team.
Daniel was so helpful and very attentive! Made getting a new phone fee!!l seamless
Daniel from Verizon on Long Beach Road in Oceanside was so professional, knowledgeable and friendly! Thanks for the great service!
Alfred was extremely professional and helpful. He was patient and explained different options and made reccomendatoons. I used to live near the Merrick store on Sunrise Highway but they were never as helpful nir did they take the time to help.you. it was as if you were disturbing them. Alfred was totally at your service . I will always go there.
Daniel was awesome. Accommodating, patient with my mother, knows his sh!t, and saved me tons of cash monthly. Thank bro!
Very professional, courteous and thorough. No pressure to buy and excellent communication skills.
Al is the best. You will never find a better person to help you.
I have worked with Brandon many times at this Verizon store and have always found him to be a straight and honest talker. I value his opinion and often ask for and follow his guidance. You are in good hands with Brandon!!!!!!
Brandon was extremely helpful and patient getting me set up with my new phone today. He walked me through the process on getting an upgrade, calling client services, take care of issues with fraud on my account and did it all without getting frustrated. He kept me informed during the process. I only go to the Verizon store in Oceanside because of the excellent service I receive there, you won’t be disappointed in any aspect of your transaction!
I came in on short notice and Danny was there to help. Screen came out great thanks Again.
Everyone was super helpful! I worked with Alfred and it w was a great experience!
Dan was great! Very knowledgeable and patient. Highly recommend him!
Amazing, amazing, amazing! Brandon was kind, patient and professional. Would not go anywhere else. Even though it was a tough situation, he made it work and went out of his way to help my business. 10 out of 10...
I am not sure of Alfred is the owner or just an associate. In any case he was ery knowledgeable and a real pleasure to deal with.I actually tried recruiting him as my personal assistant, unfortunately he declined. I could have used a sharp, witty gentleman like him to help me manage my over seas multi million dollar businesses dealings. He Certainly treated us better than an owner wuld. I would recommend this location of Verizon to anyone looking to obtain Verizon service or upgrade your service Alfred is the man who makes it all happen. If you are reading this Alfred, the offer is always there for you to join our team.
Very nice guy very helpful i wouldnt have went to another company if I known him first
Bayon was so wonderful and helpful. He answered all my questions and was able to assist me in getting all the correct accessories for my new iPhone12
Niko turrisi may well be one of the most pleasant sales representatives I’ve had the pleasure to work with. As a USMC veteran I sometimes have a hard time in stores dealing with society. his patience and respect surpassed any sales rep I’ve worked with in my life. He was clear with everything, open for discussion and clearly heard me out to meet my needs. It warms my heart to know kind people still exist and care. Nick thanx again for all the help. It made my day, never lose that kindness my friend
We went to pick up our phones this afternoon and again were taken care of by Brandon who sold us the phones a few weeks ago.I have to say that he was amazing in every step of the entire activation and porting issue. He made sure that we left the store totally content. I saw two other reps there and it seems that they all, went a step above and beyond.It is a pleasure to deal with customer conscious people like this even when the store was busy. We were there for 90 min because of porting issues and all we saw over and over was tremendous service.Overall Super Great Experience !Ben/Inae
Al is outstanding! No matter how frustrated I became(and I did), he held his composure and remained professional. He is knowledgable and kind, which is a winning combination for me. Go to the Verizon Oceanside store and ask for Al, you wont regret it.
Bayron at Verizon Oceanside was 110%! He helped me with my Fios issues in under 3 minutes flat! New box and extra remote. I am returning to buy/trade for new iPhone!Joe
Alfred was so helpful and set up my new phone. THE STORE WAS VERY BUSY but he spent the time with me. I now have a new phone and at 64yrs old I know how to use it
Byron was extremely courteous, knowledgeable and helpful in assistance with upgrading my phone. I highly recommend his services. Thank you Byron!
Everyone at Verizon is always so pleasant and helpful
Brandon was helpful, knowledgeable, patient and helped transfer my cell number back to Verizon, pick out the iPhone 12Max, phone plan that I wanted, pick out the best top tier Fios Bundle for us, explain the bundle and set up an installation date. Goodbye to Optimum and Altice! It’s great to have a local store to go to without traveling far.
Verizon on Long Beach road is always quick friendly and helpful, everything you want in a provider 😊
Baryron was very knowledgeable and patient. He really helped with my phone.
Great place for customer service. Worth the trip to oceanside
Excellent personalized service. Al & staff went above & beyond the call of duty to assist us. They are highly recommended. Alan & Rikki, Oceanside, NY
Daniel is probably the best person I’ve ever dealt with in customer service for any company.
Great service. Daniel knew what he was doing.
They are knowledgeable, polite & friendly. Will help you with whatever issues you have. The customer service is extraordinary
Alfred was honest, clear in his explanation of what I was purchasing and he found discounts for me! Great experience!
Very helpful. Definitely going back
It took a little while to process everything with the transitions from my previous carrier to Verizon but in the end it was all fix. I like our phones and hopefully the bills will settle in as discussed. Byron and David helped us very professionally.
I always come to this Verizon and recommend working with Dan! He’s the best. Very patient and kind he also works hard to make sure customers are happy. He’s great with mobile and fios customer service and upgrades. Always a positive experience!
I was greeted at the door and didnt have to wait. I was assisted by Daniel, who immediately knew what the problem was with my phone. He worked quickly and was very friendly.
Brandon was the best! He took his time to help me with all my issues.
I needed a new screen protector for my iPhone 11 ProByron was who helped me. Very kind, professional, and cautious/ responsible considering the pandemic .I was in the store, got a new screen protector, installed and payed for and out in just a few minutes and he even sanitized my phone for me !Very satisfied!!A few months later. My screen protector broke again. Phone fell off the roof of my car. Screen protector did its job .Brandon helped me today., again I was very satisfied with the service . He’s extremely nice and straight forward! Thank you !
The worker there at the Verizon location I went to “Byron” was an excellent help and I think him.five stars
I received excellent service, and staff(Daniel)Are always willing to help. I’m a senior,So I can’t tell you how patient they are.Bravo 👏
Make sure you ask for Al! The man was super helpful and extremely knowledgeable. This will be my go-to store from now on!
Brandon is a Mist Professional andKnowledgeable representative.He assisted and my son-in law withExcellence!Thank you, Thank you!
Very friendly dudes, overall positive experience
I recommend Alfred at Verizon Store Long Beach Road Oceanside in a second.. hes awesome !!!!!
Gil and Dan provide top notch service. Very friendlyAnd very patient. Always asking a ton of questions and they never seem to get tired of me. Will continue to use their services.
I cannot emphasize enough how phenomenal it was dealing with this Verizon location. Al & his brother are super kind & 100% go above and beyond to serve their customers. If you guys are reading this...Thank You again!-Roger
Niko was extremely helpful and answered all my questions.
I had a great experience purchasing a new phone. Highly recommended
Extremely helpful very professional & super nice staff!!!
It was really easy for me to drop off the wifi extender. In and out in a couple of minutes.
The store was very backed up, but the staff was great in accommodating everyone! Niko was so helpful with everything. My particular problem took forever! He was very patient and walked me through everything I needed! Thank you Niko!
Al at this location is amazing. I bought 3 Apple devices.and Al set them up and showed me how to do things that I could not figure out myself. Go to this man for your personal tech needs.