Can find almost anything I need for home improvement, good selection of plants, very friendly service. There is an employee named Kevin who is so helpful. He’s chased me down through the entire store to give me a tool he found I was looking for that was less expensive.

Man if you need anything for your home from the front curb to the back fence and everything in between, this is the place to get it. You can literally build a house from the ground up from this store. Employees are very helpful and the prices are competitive. You can alsoRent tools from them if you have a job requiring specialty equipment. Why pay full price to purchase a tool if you’ll only use it once? Rent it from the Home Depot

I love shopping at Home Depot. They just about everything you could possibly need for repairing or upgrading your house or apartment. Their staff members seem to be very knowledgeable about their products in the respective departments in which they work. Rory, in the lighting department spent about 15 minutes with me today explaining the difference in LED light panels, recessed lighting, and canned lighting. Thank you, Rory. With your help I walked out with exactly what my wife and I needed.

The paint section needs more help! The two employees that were working were great and trying really hard to help everyone but it still took 45 mins to get one gallon of paint.

I almost always leave HD $200 lighter in the pocket...they had no holiday deals going on. One of the biggest home improvement holidays of the year. I was looking for a cordless vacuum and other things, a lost chance for home depot...I spent $8.32, good for me, bad on them.

Good location. I expect to have a good experience when i go to Home Depot. Found what we needed and staff was helpful getting a couple extra items. Happy with todays trip.

Mr. Clyde is the best! Kind, patient and helpful staff, recommend to find the carpet you are looking for. Professional measurements as well...thank you

The people I dealt with today at each store I had to contact were great very helpful and attentive. The problem I had was ordering a lawnmower online. I ordered and paid almost $1,600 to only then find out after I called the store that they didnt actually have one there. I ended up having to do a lot of refunding and such and then travel 30 miles away to get the actual lawn mower. Their website really sucks

Some of the best customer service around. Prices are reasonable and there’s always someone willing to help, often before you even have to ask for it.

Whats there to say, who doesnt like shopping for your home at Home Depot. Friendly and very helpful service. Plenty of parking. Easy to find if youre not from the area and has some nice restaurants near by. No masks required.

Lowes has a no hassel return policy and kobalt has a lifetime warrenty on hand tools home depot return policy is hard to get your money back

Always with good humor and able to go extra mile to get what you need! Amazing team!

I thought the guys there were groovy helpful people, man!

Appliances are always back ordered, no communication or direction from store staff or MANAGEMENT. Tried three different appliances, always same results. Finally made the decision to shop for them elsewhere.

They were staffed, and I was able to grab what I needed quickly. Thats a relief lol

Very very fully stocked a products and lawn and garden supplies something is very pricey some things are reasonable would like to see more cells end their Overstock really Overstock with barbecue grills who need about a hundred BBQ grills of the same style thats crazy

April 11, Sunday about 5:00. We were at the store on NW Expressway and my Father-in-law was with me in a handicap cart. We were looking for a kitchen shelf.Troy showed us where it was and helped us way beyond expectations. It is so refreshing to have that quality of service. A few minutes later I saw Troy helping someone move a lawnmower. If he were my employee I would make sure he is recognized. He is doing a lot to keep your customers coming back and spending money.

Today I went in looking for materials at Home Depot and met an older gentleman named Chris in the door and window department. He was the epitome of what customer service should be. I asked him where certain things were located and he showed me where they were and gave me suggestions on the best products to purchase. He was a lifesaver and was greatly appreciated. Home Depot he is definitely a credit to your organization!

I like the store, it has items I have not seen at other locations. They have a nice display of Carhart jackets and sweatshirts. If you had signs advertising the price you would increase sales. I have looked at jackets several times and can’t find a price. Winters now over.

Its the best Home Depot I have ever visited. Many of the employees inside the store have trades experience. Their gardening department staff are very nice, but they dont know anything about gardening in the main. I have been gardening since I was 5 years old.

Ok Ive been shopping at home depot for many many years for personal and business and I was denied return of items still in package because of no receipt. I could understand if they were out of the package or used but thats not the case here. Needless to say I will not be shopping at the home depot anymore, I probably will be going to Lowes.

This Home Depot wakes up every morning and chooses chaos. I think I have talked to every person who has ever been employed here (and their grandma too!) trying to explain that I would like to change my delivery date for an appliance as we both begin a brand new job the day they are giving us. This is a replacement for the original appliance that was so damaged that the guys wouldnt even take it off the truck the first time they delivered. These people do not have their ducks in a row. At this point, I dont even think they have any ducks at all! Go somewhere else for appliances!!! The Home Depot goes through wayyyy too many channels for it to be an easy process. Save your time and go somewhere else please.

As of this date excellent staff on duty very helpful and respectful.

Always fun for me to go to home depot

A lot of great sales going on, especially with the power tools. Sales associate was extremely knowledge.

The website recommended to call ahead to confirm due to limited availability. Nice young girl confirmed the floor model was left. Upon arrival, she saw me on the isle and let me know she found one in the box. Even better. It’s great to still be able to find nice customer service.

Seem to be spending a lot of time and money here. I recently moved and I keep having little projects to complete. They seem to usually have what I need.

Guy with cool mustache took great care of us when we didnt have the right CC or receipt for our return. Thank you,👨‍🦰!

There an amazing store and have everything to choose from.

Friendly service. Cashiers computer went down and never blinked an eye switching equipment to finish ringing us up. Thank You!

Helpful employees and well stocked.

No knowledgeable employees to help. I walked in circles for 20min and no employees to be found or of you do find one they wont know what you need.

Staff very helpful. Store is very clean.. Easy to check out.

Experienced, knowledgeable, saved me from making a big mistake

Great service and good selection. Love to go here and plan my renovations.

Vickie Smith, the Kitchen and Bath designer is great 👍 to work with. Knowledgeable and Artistic. She sets the standard, then raises the bar.

Well after receiving my stimulus money I purchase the materials to skirt my home and build two new 4x4 porches. I was notified that the order was ready for pickup, I borrowed a pickup truck and went to pick up my order and only Recieved half of the order I purchased. I did not realize I had been shorted until I was home and unloading. I called and the staff at the pro desk was very helpful. I returned the next day after borrowing a station wagon so I could pick up the rest of my order. Would have been nice to receive the whole order at once, I bare partial responsibility for not checking the load before leaving. However everything was resolved and I got what I paid for. Everything was handle in a timely and professional manner.

Decent selection of trees and shrubs for what we were looking for. Staff asked if we needed help several times throughout the store and everyone was friendly.

While we were in Home Depot yesterday, I had assistance from one salesperson and my husband had assistance from another. We were both treated very well and left with exactly what we needed. Good job, guys!

Dale is the man! Thanks for always being so helpful and kind.

Its wild how inexperienced the employees on the evening shift are. Couldnt even point me to a copper tube cutter or even understand what it is or how to use it. Ive never had this problem previously with other stores the staff are normally helpful unfortunately 12 team members couldnt even help me today. Sad. Thank God I knew what I needed regardless of where it was located in the store.

It was crowded. Had a good selection of plants and pots. Restrooms were out of order

Home Depot has helpful employees and the tools and supplies for most every home project you can dream up.

Like this place they usually have the things I need

I had a great experience today here. Trevor was so very helpful with suggestions about my project.

Was in and out very fast,.. Placed an order online for pick-up, went over without a hitch. Thanks Homie, lol 😆

Went to get wood and have it cut and gave the man written dimensions and he still got it wrong smh. At least I got it for free though I guess. But wow.. Learn how to read a tape measure.

Good deals on gardening products. Staff is great as always 👌.

Great as always. They have large umbrellas for rain at the front door for $4.97. Usually places want 10-20 dollars for these.

Just bought a Christmas tree! Its fresh, healthy, and beautiful. The man who helped me was wonderful. He cleaned up the bottom of the tree, wrapped it up in a mesh bag, and loaded it in the truck for me. If youre looking for a Christmas tree, I recommend this store.

Great work improving customer service! I look forward to my visits now!

You have the best employees! Everyone helps and will just stop and ask if you need help. But my favorite guy is Felipe! He came over, helped me check out, asked me if I wanted to apply for a credit card, which I got approved.He just had the best personality and said we look out for our customers. And he DOES!

Typical Home Depot, they have everything, well organized. Its a little tricky to find an associate if you need help finding something. I think they had more employees before the pandemic.

This store, 3909, is my only real go to store for anything I need! I have to say there is a competitor much closer but most of the time, their website shows something in stock but really isn’t and the customer service is terrible compared to Home Depot! The prices and quality of product is generally much better at Home Depot also. For me personally, this is the best Home Depot in the metro area and I must not be alone in my thinking as this store has is always quite busy. While some may complain about a wait, it has always been my experience that the employees are doing their best to accommodate everyone! Kudos to all at store 3909, keep up the great work!

Great place, my toy store. Live the sale tables, the folks that work there were easy to find and very helpful

Got my cleaning supplies there and had helped to good customer service today

Everyone is always nice friendly and helpful

Manager is awesome. I told him about being disrespected from an employee and he addressed it right away.

Love the way they treat the customers and the self check outs are by FAR the most up to date/ state of the art systems o have ever seen and/ or used! I will definitely be back and I am so glad this is my home Home Depot! Thanks guys! Keep up the good work!

Purchased a water heater it went bad 30 hours reem had it replaced. JOSH TOOK CARE OF ME SINCE I PAID TWICE TO INSTALL A WATER HEATER. THANK YOU josh for taking care of a veteran.

LOVE THE SALES ASSOCIATES! Customer Service Manager terrible!

I love my plants. Thanks home Depot

Excellent! Found the things that I needed and the help that I expected!.

They still have everything I need and they have veteran discounts.

I went for gardening gloves. They only had one size/one style. I normally wear a womens small. They had womens medium. I went ahead and bought without trying on because they were going to be to big, right? They were rather tight going on but fingers were too long. Really?? And good thing I wasnt a man. I would have been out of luck. Garden gloves should be an all year round product in this part of the country.

Love it, Home Depot is my World Disney 🌎❤🤣🤣

This rating is for Home Depot but specifically for Kevin ! I shop there a lot as I am a fixit man with a wide range of experience, a jack of many trades and a master of none. I peruse many departments and on several of those trips have encountered Kevin in different departments. Unerringly Kevin has not only had the knowledge I needed but knew exactly where the parts were. Kudos to Kevin and the man that hired him!

Customer service is a bit lacking and it took some time to find what I needed. I was given the wrong isle number on 1 thing by an employee and wasnt able to get help in a couple of other areas. The guy in the paint area was very helpful though

I purchased a dishwasher for $1162.33 on 2/7/2021. The sales lady was pleasant and eager to make a sale. It was supposed to be delivered with a window of 9a-1p on 2/11/2021 per the texted I received the night before. At 0830 I get a call from the delivery driver that he would be at my house in 5mins which is 0835. I explained and provided the text that my delivery window was between 9a-1p and I wasnt home.. The driver stated thats just a general window but its not the REAL window and its supposed to say 7:30a-11a. The driver basically said customers are supposed to be on standby from midnight on because its subject to change. Had I known once Home depot took my money id be at their mercy i wouldnt have purchased from them. Now I have to wait an additional 1.5wk when its beneficial for them.Dont waste your money. Run run run

Helpful staff, clean store. Always find what I need.

Easy check out with two gift cards.

They have everything you need for a project and theyre very friendly

Friendly and very helpful

Store is not organized but nice to walk into

Its always a pleasure to shop @ Home Depot on NW Expressway. It can be hard to find a parking spot, though. And they have so much stuff that it can be a chore to find what you need. But, they have it!

Those is our preferred homer improvement store we like it much better than Lowes

I am a fan of The Home Depot as it allows me to exercise my DIY skills. The staff at this store location are friendly and helpful when I have questions or if I am aimlessly wondering around the store trying to find something. Overall the store has a good assortment of merchandise but I have deducted one star due to the quality of some merchandise. For example, one of the four shelves I was looking to purchase in-stock had minor damage or imperfections. As a result, I will have to visit another store or buy online. Sometimes I will also have to dig through several pieces of lumber to find good solid pieces that can be used for fencing. I would say that however that usually I can find what I need or have it shipped to the store. I always receive good service so I will continue to shop here.

Always have what I need. Employees are very knowledgeable and helpful. Prices are competitive.

Victoria Smith was a huge help. She deserves a raise.

Had what I needed, and in and out in no time. Now project is finished!

Had most of what I wanted, but there was no live checker. All self checkout and a front end manager. I must have missed my paycheck for checking myself out. Since it was self checkout people were taking longer to get through. 15 people waiting in line is not acceptable.

It seems there is never anyone in the departments anymore. I usually have to wait for someone. I heard they are işinin sales people to unload their trucks. Bad move home depot. Customer service sb first!

My wife and I have always had great customer service here. There’s always plenty of people working and willing to help. This store is very well managed an maintained. It’s also always well stocked. I will always shop here. Great service!!

Terry was very helpful and polite.

Always very courteous staff.

Usually have everything I want.

Needed some different taoes for my daughters school projects- they only had one of the 2 in stock, but some sweet employee went out of his way to help us find it!

Picked up an online order.

They were able to point me to the Tounge oil and I was able to fix my Father-in-laws cane almost good as new and now I am going to wrap the handle in leather .

Good I got helped fast as hell

Better managed than local Lowes on May. Employees actually, consistently, and with real interest, stop to great the customers, and offer to help. A Home Depot quality I like.

Shopping at this location has generally been a breeze and when I have questions theres usually someone happy to help.

They have great specials, good deals and lots of folks to chat with

The person on the phone was very helpful but when I went in person it seemed like I couldnt find any help I needed something specific in the lumber department and all anyone did was point I couldnt get the help I needed so I had to guess I hope I got it right

Very good customer service

Had what I needed and more.

Got tarp and new area carpet with a little help from very informative people. Oh and the lawn Halloween decorations were pretty neat.

They were friendly and quick to load my product

Staff at this location have always been friendly and helpful. The store is clean and Ive always been able to get in and out quickly. Ive never had a problem finding what Im looking for and if their website says it is in stock, it really is in stock.

It was a quick trip!