One word DianeDiane made my experience so pleasant and she was very easy to work with. Businesses need more people like Diane who care about their customers and are good at their jobs. I am very impressed with the designs of the structures I have seen, and appreciated Diane for taking the time to answer my questions. I would definitely recommend this business to my family, friends, and colleagues.
Diane did a amazing job! She was friendly helpful fast and efficient best experience ever! She help me every step of the way explained in detail all the great things the homes have to offer I was so comfortable there looking forward to getting my new home!!!
This place is as awesome as its employees in specific Rosa Vega!!! She is so helpful and knowledgeable and patient. Definitely recommend this place when looking for place to call home...dont forget to ask for Rosa Vega
I was in today and Dianne helped me. She was very helpful and kind but my credit score just wasn’t good enough. She did the best she could .
These homes are so amazing!! I never get tired of showing them, each customer has a new energy that I just love to create their perfect home with😁😁
Diana has wonderful customer service, she made me feel comfortable and knew exactly what she was talking about, Very intelligent young lady. I would recommend her to my family and friends.
Diane was great!! Very helpful and professional! She made everything about the process pleasant and as easy as possible!!
Rosa was very nice and was able to inform me and my husband about our future home and was way more affordable than other locations and better built
Diane has great customer service she was willing to go above and beyond to make sure I was satisfied.
Richard is kind and helpful. He will work hard to help you determine your needs and find exactly what your looking for.
Ive never had a more great experience than I have had with Diane she put the E for excellence in family frEndly she will be my go to recommendation from now on!
Rosa did an amazing job getting us taken care of.
Wonderful place to buy your new home
Save your time and money with this place. This place is a joke!!!! They never return there calls and when you do talk to someone it is a run around and lie to you. Very unprofessional expecially Harley and Amy!!!! just all in all this is a horrible horrible place to do business I rate them a zero
HORRIBLE EXPERIENCE !! it’s like a living nightmare. Closed on house a month ago house was delivered over three weeks ago. The house sit for over two weeks before anything was even done including putting it on blocks. As of today still isn’t ready keep being told next week unfortunately next week never comes. They will jump through hoops for you UnTIL they have your money then your just pushed to back burner. They will stop answering calls after they get your money. Then tell you they’ve been extremely busy. Uhhhhmm. Busy?? Seems like no one has been busy working on getting my house done. This has been the worst experience I have ever had. I would definitely not recommend them to anyone. Really regretting this decision to buy here. I should have listened to the lady at solitaire across the street when she told me to avoid them at all costs. I will be filing a complaint with the BBB and have mad some other phone calls as well. I just want this nightmare to be over as I’m now paying rent of 75/day plus a house payment for a house I can’t even move into yet. Great business ethics. They claim to understand the frustration supposedly yet make excuses as to why it’s not yet done like they have other houses to set up or they didn’t order the right trim or car problems. You name it I’ve heard them all. If. This post keeps just 1 person from experiencing the nightmare my family are currently experiencing right now then it’s served it’s purpose. I just want my home finished so I can live in it please!!!!UPDATE******Weather is the issue they say they have no control over. And it only needs a few minor cosmetic things done.
Closed on a house a month agoIt’s still not on the schedule to be deliveredThe manager is not taking my callsI have found my own transport and they are still not cooperating
If you are looking for a place to live go see Diane Lucas she will set you up
We were going to purchase a home and found the exact house in Tulsa for 20,000 cheaper. They did come down on price but still werent honest about the pricing and still wanted more than the other dealership advertised. My best advice shop around at all options. This is our 3rd disaster trying to purchase a manufactured home and our last!
Prices are pretty decent and if you want one new and build how you want it might be able to be done.
You can buy a real house for the same cost if not cheaper than these mobile homes, mobile homes lose value quick and are a terrible investment. 13.5k down 137k for a trailer that is absolutely crazy. You can buy a real house for way cheaper and have the city help you with downpayment and closing cost and get a nice house and land for the same price. DO NOT BUY!!!
This place is a joke and the homes are not worth what you pay for them. I got my home just over a year ago and its been nothing but a nightmare the front of my drawers are falling off my doors are coming off the trimming is falling down my fireplace is messed up and I can go on and on of the problems Im having and all the can tell me is its out of warranty I dont recommend then to anyone you will just waste ur money on trash !!!!!
Save yourself time and money and go to a reputable dealer. During my interview all the guy could do was talk about how much they over charge customers to make their bonuses. Hes old school in the sense that he doesnt feel the need to be honest and really care about people. He told me he wanted me to start right away, then didnt call me back. When I reached out to him, he lied to me then ghosted me again. He has the maturity of a 12 year old. Thank God I didnt buy from them. Th he positive reviews they do have are from employees. Run from these crooks if youre smart.
Matt and Tyler have gone above and beyond to get me in my home, and they got me in it with only $80.00 down. I cannot say enough good things about this place!!!! No high pressure sales tactics. And most of all I love my new home.Thank you Heritage Housing, you guys are amazing.
Tyler at Heritage housing is great !buying our home from here was a pleasant experience .our salesmen Tyler, was absolutely awesome he is helpful knowledgeable and gets you answers to even the smallest questions quickly .Tyler made a point to reach out to me through the waiting process to ask if there was anything we needed or any thing he could do to be of help or just ask how the family was doing .they gave us a great deal on our home we got every feature we wanted at a fantastic price he never tried to take advantage of us or upsell us in fact he got us everything we wanted in our home at a price we could afford. we will refer anyone we know looking for a home to Tyler at Heritage ! Matt was pretty awesome as well he got us incentives and features in our home without changing the price that we didnt think were possible we highly recommend buying your home from here they deliver on what they say theyll do and weve had nothing but the best experience so far and cant wait to move into our home😊
A great place to work! Our new GM Ron Cassell is absolutely amazing, and the new guy Walter White is going gangbusters! Were all about being of help to our beloved customers and giving 100%!
I want to let you guys know that my family and I had the best experience the other day visiting your dealership. You guys really took care of me listened to our needs and put us in the perfect home. I would highly recommend Heritage if your looking for a new home. Thanks Sonya for all you did for my family. We will tell the world about our visit.
Only getting 2 stars because in the beginning Matt did attempt to help/put work orders in etc. even though that took 4 months. However, it has now been over 6 months and SEVERAL calls and emails and remaining issues/work orders are not done and the managers are conveniently out almost every time we call or are looking into it and never call back. We are owed $1500 leftover on our contract and plan to pursue it legally if needed. Would be awesome to get a response! Oh and you will likely have A/C issues in the larger homes but Im afraid this is a Legacy design flaw.
Five stars!First off let me say, purchasing a home is scary. Its a big step, but these guys really know how to guide you through the process and honestly answer any questions that arise, because they will! Here they seem to really know how to take away any fears that come along with buying a home while leaving you happy with your decisions along the way. Will recommend to friends and family!
This is a reliable company that takes care of their clients. They truly listen to what you want and need in a home and fit you to your perfect home. Not only that, they make the home purchasing and financing process simple, quick, and seamless! Would definitely recommend to other family members and friends!
Went by to look at houses and Cynthia Miller was extremely helpful. She was super friendly and took me around the lot, and completely explained the credit and funding options. Great place to check out!
A big thank you to Lisa Nichols for her help and professionalism helping us put together options for our project. Lisa, truly understands the importance of customer service and I highly recommend you go talk to her to for help with any of your housing needs.
Matt and Tyler have been a true blessing through this buying experience! They’ve made it so easy and painless! I couldn’t ask for a better place to buy a house from!
Matt, did an amazing job with helping us get the best deal on a new home. Jordan is new to this and did an excellent job taking care of us. They both listened to us and did a fantastic job.
My fiance and I had been looking for a home and trying to get financed for months. Matt, the Manager of Heritage Housing, was able to perform miracles because our situation was very unique and getting funded for even a small loan was nearly impossible. Matt gave us the extra time, attention, and courtesy that you will not get anywhere else. If you are looking to purchase a mobile home, take it from me, this is most definitely the place to go.
Responding to their response:First of all, it is EXTREMELY unprofessional (and probably against the law) to share private credit information openly. Ive screenshot this to have an attorney take a look. However, in response to the collections, they are really old. I have decent credit.Second, I appreciate you coming here to share that so people know what to expect with you.Third, I had ZERO missed calls, texts or emails from you since before I sent the credit app. But not that a review has been posted you decided that nows the time to contact me. Interesting.Fourth, youre getting voicemail now because I blocked you.ORIGINAL REVIEW========After trying to get information and getting approved (after I was ALWAYS THE FIRST TO MAKE CONTACT) I just sent this email to Matt. Im seriously disappointed that Im trying to buy a $30k tiny house and cant seem to get any actual help.First, I understand that the guy that showed me the house is no longer with the company but that was my only interaction with him. The rest was with Matt.Second, I know that Matt was on vacation last week but if you are a manager of sales and handling a customer, you are ALWAYS working.EMAIL -------------Hi Matt,Its almost 5pm on Monday.You guys have run my credit and your assistant has told me Im approved but you havent called or emailed me for anything. Your assistant has been amazingly helpful when shes gotten information from you but since Ive had zero contact from you or anyone other than her trying to help, Ill have to cancel this.How many weeks have we been trying to get this done now?Im extremely disappointed that Im trying to buy a tiny house from you and you can run my credit but not get back with me in finalizing everything. Ive been in sales and you NEVER let a customer go... Apparently youre okay with losing business.I was really looking forward to this and had a very short amount of time to work on it. Now I have to move into an apartment instead of my own home. Thanks.
Really enjoyed my visit and I liked that they took the time to show me the differences in the Legacy brand. Everyone was really great so just want wanted to say thank you
If I could rate this place a hundred Stars I would Anna did everything she could to help me she broke everything down to where it made perfect sense and I didnt have a bunch of questions afterwards and let me tour some places. I would suggest anybody go here.
This is the most professional and clean place I have checked out so far. The people here are extremely friendly, I got a chance to meet with Ms. Xochitl Escobedo she made me feel so comfortable as I am a first time buyer and not sure of everything there is to know. I would highly recommend this company. Love love love it. Thank you guys so much for all you help.
Really appreciate all the help I got. All the staff members were very knowlegdable and helpful. Will definitely send friends and family their way!
Sold a home to my good friend. The house has so many defects in the workmanship. Carpet does not line up with the exterior walls, window trim is mis-aligned, walls are not straight.Buying a new home should be easy. This dealer has not been helpful at all.I would be devastated if this were my home.
The homes are beautiful and affordable, variety to chose from. If your looking for a home this is the place to go! Xochitl and the team will do everything to help with a smooth process.
Had such a great experience with these people. So helpful & caring. I highly recommend them!! Thanks guys!!
It was a great experience for me and my wife it was are first time buying a home.. And we were really nervous.. But the customer service was amazing and eaised are minds and made it a vary comfortable experience and i will recommend them to everyone..great people great place excellent sevice ...thanks again
GREAT EXPERIENCE!!XOCHIL WAS THE YOUNG LADY THE HELP ME! SHE WAS AWSOME ANSWER ALL MY QUESTION AND A FRIENDLY ATTITUDE! I WILL DEFINITELY TELL MY FRIENDS TO SHOP FOR HOMES HER 1ST PLUS SHE IS BILINGUAL !
Super friendly staffshowed me all the homes that fit my budgeton site financing was a breezegreat job!
Lisa was able to help my fiancé and me pick out a beautiful home that was within our budget I would definitely recommend coming here for a good priced home
Best experience ever! Matt is the best and will work hard for you I can promise you that!
Heritage Housing will go above and beyond to Earn your business, Matt and his team work very well together, they help as much as they can getting your family into the home of there dreams. If you are shopping for a new home, I highly recommend Heritage Housing, they will do there best to help you and your family.
It has been terrible!! Right now I’m sitting in my house with no air conditioners. We had had to fix 14 other things that were done wrong. BEWARE THESE PEOPLE WILL NOT KEEP THEIR PROMISES. Even though Matt said this is the first time he has heard from me, he has heard from my kids NUMEROUS times. I am 85 years old. The reason we refused the service this time is because we are still waiting for a repairman who was supposed to be here a month ago. It’s too hot to wait for a repairman to MAYBE come. I have to have air conditioning now!
What a great place to buy my new home. Everyone at Heritage Housing was very helpful and made my experience great! Thank you!
Matt cares about his customers and works hard to make sure they are happy! Would definitely recommend him if your looking to find a great home.
Matt and Tyler did a great job. Got me and my family approved with only $1300 down payment!
Heritage Housing is a company dedicated to helping people find the perfect home for their needs and customer service oriented. Look to Heritage Housing for an all around wonderful experience in home buying!
Wonderful experience. Matt goes above and beyond. Highly recommend.
Lisa was very professional she treated us as if she known us forever. Even though we were just looking, She seemed to know just what we were looking for. Will definitely recommend her to anyone.
They are so helpful, they answered all of my questions. I am excited to be purchasing my new home!
We purchased a tiny home from Heritage Housing that was built by Legacy for our 85 year old, newly widowed mother. She paid an extra $3,000 for special items for the house. When it arrived at the lot we questioned Matt Posey about the flooring. She ordered vinyl plank flooring and got CHEAP peel and stick tiles. There were large gaps between the tiles and glue all over the tiles. We also noticed blue trim paint on the white front porch posts and decking. We were excited about her home and Matt assured us he would make the flooring and paint issues right. Three days later they delivered her home. The flooring and paint were not fixed. We also discovered the kitchen cabinet doors were crooked, the front door was not square and wouldnt lock, a door stop was broken, there was a hole in the bedroom wall, the icemaker was missing, the shower doors (which we did not want) wouldnt close and were so flimsy our mother would have fallen if she leaned on them, and the utility room doors didnt close. Later we discovered the Formica in the kitchen wasnt glued well and the bathroom light switch was improperly installed and didnt work. We contacted Matt numerous times. They sent one repairman who glued a few tiles down, brought the icemaker, and somewhat squared up the front door. He did nothing else. We spent a month making repairs. Matt blamed the builder and took no ownership even though he sold it to us. The builder wont even respond to us. We just got our mom in the house and now find out the air conditioner units were installed incorrectly and with no Freon. I put a bad review on Matts Facebook page. When I refused to take it off he removed the review section. Dont use them! Bad company!!!
Horrible experience with heritage housing. We bought our house in January and STILL have not had everything fixed that was promised! I WOULD NOT EVER RECOMMEND THIS PLACE TO ANYONE. DO NOT BUY FROM MATT POSEY
Very friendly and knowledgeable!! Very eager to help! Great people to do business with!!
Thanks. To. Xochitl. For all her. Help shes. A. Very. Nice. Girl
Great homes great staff! Xochil Escobedo was great!
Gave $500.00 deposit on the affirmative promise that I would get full refund if the deal did not close. Deal did not close and, as they promised, they returned my deposit.
Prices Seemed Alot Better than Other Dealerships Nearby,No Pressure Shopping Experience.
Great customer service!! Definitely recommend them to friends, family, and anyone needing a new manufactured home or mobile commercial building!
I have been to dealers all over the city and Matt and his dealership was the one that stood out from the crowd. Very good experience here. Not only did they care for me they educated me as well.
MY HUSBAND AND MYSELF ARE LOOKING TO PURCHASE A MOBILE HOME FOR ONE OF OUR LANDS.. MY HUSBAND KNOWS LITTLE BIT ENGLISH HE WAS HELP BY A RACIST WHITE GUY, ACCORDING TO MY HUSBAND HE WAS UPSET HE WAS TALKING TO SPANISH TO HIS FRIEND, SO HE JUST WENT ACROSS THE STREET AND BOUT A HOME CASH ;)
Worst experience I ever had still waiting on my well to be put in
My brother in law OWNS Richardson Homes and I would pick Matt Posey over family if i had to buy a new house!
Great people to deal with!
Very friendly
Horrible !!!!!
Heritage Housing es el único lugar que acepta ITIN y tiene su propia compañía de financiamiento. Rosa fue muy amable y pudo brindarnos toda la información que necesitábamos.
Ellos tiene su propia financiera y pueden ayudar a gente que tiene ITIN... Casas más económicas que los otros lugares que tienen similares pero al doble de precio sino triple...
Tienen la casa Tiny que estoy buscando para los días en el lago y por un mejor precio que los demás.