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Target Optical
12200 Blue Valley Pkwy, Overland Park, KS 66213, United States
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Target Optical
Comments
Ga
Review №1

Vicki was wonderful! Helpful, knowledgeable, personable, and kind. She made our experience a total delight. Target has a great selection of frames, too! I wouldnt go anywhere else!

Sc
Review №2

Toni assisted us in selecting a pair of glasses for both my son and daughter. It was a great experience and she was very helpful. Easy in and out and good value.

Lo
Review №3

Vicki was very friendly, knowledgeable, and helpful. I would recommend Target Optical to anyone!

In
Review №4

Very bad day and circumstance, but the service was absolutely impeccable. My glasses were broken leaving me in tears. The employee was beyond patient and compassionate. She was very helpful and quite kind. I am nothing but happy with my choice to use Target optical. I do believe her name was Carrie, I could be incorrect, I feel horrible for not remembering clearly. Im very thankful for her kindness.

Ma
Review №5

Target optical does a great job and always has a large selection. Staff will help and provide an honest opinion on how your new glasses look which is very helpful it you go and shop alone.

Ly
Review №6

Catie was so helpful and made sure I was going to get all the right prices and the glasses looked great. I have only ever purchased my glasses and contacts here. And being treated wonderfully. I will be coming back!!

Am
Review №7

First the store texted my LAN land to tell me the glasses where ready. When we bought the glasses I shared what number to text! After 4 weeks I called the store to find out about the status of our glasses. We waited an extra 2 weeks. Your team would have received a message that it was a LAN line but never bothered to try to reach us another way.We ordered 2 pairs of glasses. One pair was supposed to be sunglasses and they were not. The other pair my daughter was having trouble walking and seeing with. We walked around the store and she wasn’t getting used to them. Your associate said it was because the lense was bigger than her previous pair. Wait what?During that same visit I tried to return the sunglasses. Your associate would not because I didn’t have the original cash register receipt. Granted all my sell info was in the system.I left and went home to get the receipt that same afternoon. I returned to the store on a Sunday and arrived at 4:10. Ten minutes after closing. All the store associates where still there but refused to help me. They told me I could return the glasses to a store closer to me.Well I tried to return to that store and they would not return another store mistake.Now back to the glasses that were not working for my daughter. I took them to an ophthalmologist office. I wanted to have the lenses checked to make sure they matched the prescription. They told me the left eye lense was nowhere near the prescription. So returning those too.All around bad experience. No recommendation from me. Store is in Overland Park, Ks off Blue valley parkway.

An
Review №8

Vicky is amazing! You can tell she loves her job.

Le
Review №9

A tie did a great job helping me pick out my new glasses

Ca
Review №10

Both times I went I had such a great experience! Katie was so sweet and helpful, and Tony was awesome and helpful as well! Definitely recommending target optical to my friends!!

Su
Review №11

Toni did an awesome job. There were 3 of us and I had a 2 year old in tow. She not only helped us but helped keep the 2 year old engaged.

Wi
Review №12

Catie was knowledgeable, personable, and efficient. In my 20 years of going to this store, this is my best experience yet.

Ma
Review №13

Went in today with a pair of glasses I needed a quick adjustment. Toni was very friendly and took care of it in timely manner. Will be coming back in the near future.

Ca
Review №14

Toni was awesome. She was able to help my Dad with his glasses! She is extremely patient and kind.

Er
Review №15

Toni was amazing. She’s super friendly And takes her time. She helped us through the whole process and made it a lot easier.

Ev
Review №16

Amazing Optician! Toni has been a wonderful help and found me some nice pair for a reasonable price! Highly recommend.

Ni
Review №17

Toni was extremely helpful and quick! My glasses had been falling off for days and she knew just how to fix them!

De
Review №18

Toni did an awesome job!!She answered my questions and wouldn’t let me settle!!She gave me all my cost options as well!!She Rocks!! Thanks Toni!!

Sh
Review №19

Went in for a quick adjustment on my glasses. Fast and efficient. The best, thanks so much!

Am
Review №20

My kids had a great experience! Easy, affordable, and great customer service.

Cy
Review №21

Always so helpful In and out within 10 minutes. Ladies were AMAZING

Re
Review №22

My husband has lost one of the screws on his glasses and I stopped by on Sunday. Vicky provided excellent service she put a screw on for us and even cleaned the lenses!

Sh
Review №23

Toni did great service for me. Covid has stretched out my glasses from mask wearing. Toni fixed themYea!

ha
Review №24

Always super helpful with tightening my glasses and also finding the perfect glasses for me. They have the sweetest employees!!

An
Review №25

I just got my glasses fixed in a matter of minutes. Tony was so kind, didn’t even charge me for her expertise

Me
Review №26

Toni was awesome. Spent lots of time with me

Ar
Review №27

It was good toni and her boss were awsome helped us out a lot

St
Review №28

The ladies in this optical department are totally focused on meeting their customers needs. Such a great experience! I was in desperate need of some contacts and they went out of their way to meet my needs. Very much appreciated! Thank you ladies! @ Target Blue Valley Parkway in Kansas City

Da
Review №29

Toni treated my friend Josh with excellent customer service. Recommended.

Th
Review №30

Toni was amazing she is a life saver!!

Yo
Review №31

ToniVery helpful, polite courteous

Ke
Review №32

Sarah was great, fixed sunglasses ASAP!!

Je
Review №33

Catie is such a great person to work with

Ja
Review №34

Toni is very nice

Li
Review №35

Toni was awesome!

Ch
Review №36

Terrible experience here. They like to tell you a price in person but at checkout its $30 more. When confronted they are like oh they must have raised prices. Either give the correct price or stand by the original price that was given. Wont go back. They need to train their staff better and stop trying to screw people over.

Ka
Review №37

I went in today to have my glasses looked at because I got hit with a volleyball last night. Kaitlyn (dark, long hair) looked at them and thought they were fine. The frame isnt sitting on the counter right and she ask me if that was on purpose. Well, no, not that I am aware. She stood popping my lenses in and out (both of them) and said they are going to do this if you push on them. I said the last time I had this argument they had to put them in the machine and warm them to get the lens to seat.. She then ask me why would I argue with them? From the start she was antagonistic.... I ask for my glasses back and they still do not feel right on my face, but I do feel like she accidentally got the lens back where it should be. But I should not have been talked to like this and I can also say this is the second time she has treated me less than human. If you arent able to work on glasses, then change professions or at the very least have some customer service.

R
Review №38

Great service! The eye glass shop and optician are separate. Both are excellent. I intend to take my 7 year old back and myself too.

La
Review №39

Very friendly, helpful, and knowledge. Highly recommend them. Liam the store manager is great.

Ga
Review №40

Very friendly woman helped us with my insurance, explained Target’s deals and promotions, and offered to help us find the frames we needed. Highly recommend!

Information
4 Photos
40 Comments
3.9 Rating
  • Address:12200 Blue Valley Pkwy, Overland Park, KS 66213, United States
  • Site:https://local.targetoptical.com/ks/overland-park/12200-blue-valley-pkwy.html?cid=yext_4010&y_source=1_MTIxNzkwMC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Phone:+1 913-498-8557
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:12–4PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
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