Roxanne was amazing!! I got a new phone and on a plan, and she was waiting on me most of the time. Very fast and friendly! I am pleased with my experience.

Roxanne was truly one of a kind. She was able to get my phone upgraded as well as organize my account to make it easy to understand. It was great to see someone who actually takes pride in there work and I’m lucky she was there today. I would encourage customers to see her while they can because it’s only a matter of time before she gets promoted. AT&T need more employees Roxanne.

Logan Lyles was exceptional! He provided so much knowledge and had patience with all my questions. He has excellent customer skills! You should do something nice for him!

My experience with Mr. Matt Combs was stellar! I had lengthy issues that he addressed. As well as a direct line for further assistance. He explained every detail of every point that I spoke of. All of my needs were tended to with Care, Kindness, Precision and most importantly? Professionalism. I came from Tulsa back to my Owasso AT&T Store for a reason. It was my first meet with Mr. Combs. I will remain a Loyal AT&T customer. Thank you, Sir!

Very helpful and insightful. Clearly explained all details and made sure I understood everything before moving on. Heather is a very valuable asset to the AT&T company. My experience was wonderful, educational and pleasant. I strongly recommend her for all service needs. I’m a happy customer 😁

Owasso ATT #86 has best service ever! My tech was Collin Cox...which what a great kid! My phone screen was beyond vandalized. Collin somehow was able to get access and was able to transfer my data and contacts! He was so patient and understanding. Took his time explaining to me everything he was so patient...I highly recommend this location and Colin Cox..

Ive come in a couple times to this location and Ive been lucky enough to get assistance from Logan most of the time. He has got to be the best employee Ive ever seen anywhere. Hes a real asset to this store. Keep up the great work!

Even though it was really busy, I didn’t mind waiting. The staff was very friendly, and Chris was outstanding! He helped answer all my questions and was very knowledgeable! I will go back to this store for any future needs!

Logan, is by far the best customer service representative I have ever come encountered with! Great service and his explanation and support was outstanding. Thank you so much! Top-notch!!

Ok...so I have gone to this store on numerous occasions and while I realize these employees are trying to follow protocol the real issue is AT&T.1. Dont expect to get issues resolved at the store unless you are buying a new phone. When I asked what they do here, I was told we sell phones. You can talk to an insurance (Assurion) rep.2. If you call an AT&T service contact...it wont be in America.3. Dont expect to talk to anyoneIf your bill is not paid. Including those in the store.Id give no rating if I could.

Matt was a huge help in getting my new service set up. The transaction was very smooth and quick. Definitely made me feel more comfortable about making the switch. I will 100% be back and recommend all my friends that are considering the switch.

Marquiz is AMAZING! Helped me get my phone lines figured out and even sold me on an Apple Watch!! Super polite! Extremely patient!! And listened and addressed all of my needs and concerns!! Awesome awesome awesome!! AT&T, you better take care of this employee! He’s awesome with customers!!

Roxanne was attentive, knowledgeable, courteous. Highly recommend her. She took care of my issue professionally and patiently

Very good customer service. Was greeted immediately and they work diligently to solve my issue.

Roxanne helped me set my new phone up, she was very professional and knowledgeable and so very very nice!!

Logan was such a great help today. Extremely friendly, prompt, and informative. We truly appreciate the great service!

Andrew was amazing at helping me find exactly what I wanted! This dude is the mvp. He was able to move all data over to a new phone and even set up a new iCloud account. If anybody needs any help I highly recommend Andrew.

Andrew was amazing at helping me find exactly what I wanted! He set me up with an updated Apple Watch and got me started on a phone upgrade. If anybody needs any help I highly recommend Andrew with ATT!

My wife and I purchased two new phones today and from the moment we were greeted at the door by Eddie we were pleased. He was very professional and extremely helpful throughout the process! This has been by far our best experience of purchasing new phones! Thank You Eddie for all that you did for us!!!!!

Eddie helped my husband and I get into some new phones the other day and he was so great. He took the time to explain everything to us to make sure we walked out knowing exactly the way everything was set up. He was friendly, patient, and kind...which hasn’t always been the case at this store. Whoever is doing the hiring these days is doing it right! ❤️

Jamie did an amazing job when I came in to purchase a new phone for my daughter and add a line. In addition, Marquiz was very helpful in my pre-shopping experience to know what I needed when I was ready to come in and purchase. I’m very grateful for such excellent service and work ethic.

The customer service was excellent. Logan helped me with my account and he was very friendly and fast.

Logan was excellent absolutely restored my faith in AT&T!! Was so patient and pleasant to work with. Even got us set up with internet and is saving us money! He deserves a raise and promotion!!

I went in to make a payment, get help with my tablet and buy a phone. I made the payment ( the rep almost forgot my change). My tablet was dead so he couldnt work on it, he never bothered to plug it in. I was told I could not purchase a phone because my payment hadnt posted and my payment was made in cash. Im considering changing carriers because it seems as if AT&T isnt interested in my business.

Roxy was so patient and thorough in explaining all our options and answering all our questions.

Associate Jamie was an excellent help! By far the best customer service we’ve ever received at any AT&T store. Highly recommend ⭐️

Andrew helped me today and he was great!Not only went in depth with my issue but spent time helping me figure out my new phone.Grest support like always

Andrew at the Owasso location is the go to guy! So helpful on my new phone purchase and great customer service! Best customer service representative in the store! Thanks so much for helping me!

Even though they had multiple customer service agents standing around chatting and two people waiting they still took 15 minutes to help customers! Wow nice customer service AT&T.

Logan was very super with my questions. Would recommend him very highly. Pleasure to work with!

Eddie did a great job helping me! Enjoyed my experience ( and you know that means a lot) when you’re in an ATT store. Wonderful service!

I was switching from US Cell hopefully for better service. Ive made 4 trips back to the store for 1 phone within the 1st week. One problem is fixed them somehow the phone didnt ring and it doesnt show missed calls. When returning to the att store they see the phone was never activated. So because they didnt actavate the phone I have to contact old provider to get an account number for a phone that no longer exist with them.They also upgraded my phone to 5G it is slower than 4G. Im very sorry I switch. I did it hopefully for faster service.problen resolved thank u Garlend

Eddie was super helpful, knowledgeable, and insightful and super polite he did great an knew how to do his job when I go there ask for EDDIE!!!!

Andrew was amazing and so helpful through the entire process ! I wish I could give him a tip!

Saul was very helpful with getting us set up with ATT TV. He was very thorough when answering our questions. We were beyond happy with our visit.

We just walked in and didn’t have to wait long. Andrew was very helpful and friendly with helping us upgrade my dad’s phone to the iPhone 12!

Eddie was the gentleman that helped me. I feel like he went above and beyond to get me fixed up after my phone was stolen.

I just went and purchased a new IPhone 12 and Andrew was amazing! He wasn’t pushy and helped me with everything I needed! Definitely recommend coming to Andrew!!

We went to this store to upgrade our phones on May 16 2021 at around 3pm and the lady who attended us had a bad attitude and the Manager seemed that he didn’t like his job. They disappointed us after being a loyal customer for more than 20 years, we went to the store in front of them and we changed of service. They lost five clients due to the bad service they offered

I purchased a new iPhone yesterday and Andrew was very patient and helpful. He was very knowledgeable, personable, and really went above and beyond in helping me get my new phone set up!! And got me some discounts on my monthly bill!

I came in the past Sunday (May 9th) and was helped by Andrew. He was very knowledgeable, very helpful and got us a really good deal. The store also had in stock everything I needed. I was very pleased and would recommend to anyone.

Skip Shannon waited on us. He made upgrading a phone painless, accessories bought and even took the time to move everything from one phone to the new one. Probably the best experience with AT&T.

Andrew was awesome!! He was patient, knowledgeable, kind, and very helpful. Best AT&T experience I’ve ever had! He’s the best! Thanks Andrew!

Eddie was awesome! Very patient and knowledgeable! Thankful to have had him as our rep!

We bought 4 phones today with Colleen. She was very polite and helpful. I was very impressed with her patients. Thank you Colleen

We ordered ahead and Eddie had everything ready when we got there. We were in and out in just a few minutes. Thank you Eddie for excellent service!!

Eddie was great and very helpful! That was the fastest Ive been in and out of store in a long time!

Always such a pleasure. At the store they are always friendly, down to earth, and ready to find you the best deals! I highly recommend to anyone needing to go to visit this location!

Eddie was great and so helpful. Very nice personalable young man.

We were there getting phones and were there for a long time. The person who was helping us said I need to go to the back to check something then never came back. We were then left to figure out the phone switch for ourselves.

Definitely not my first time (customer since 2010), but certainly my last.

Logan helped set me up on the AT&T TV service and made sure I was getting the best deal on my wireless plan. He was professional, kind, and efficient! Hilarious too!

Made an appointment and got in and out quickly. Logan was very knowledgeable and helped us save a bunch of money on our bill!

I was at the Owasso, Oklahoma location (AT&T) on May 17, 2021. I had to interact with 3 different employees, ALL of whom were the MOST Condescending, rude, smug and arrogant people in a customer service position that I have ever encountered! They have obviously forgotten that the ONLY reason that they even have jobs is because of CUSTOMERS who have or will have accounts with AT&T! My husband had a VERY similar experience at this same location in the past few weeks! Even though it is a 25 minute drive to another location, we WILL NEVER go back to this store! FYI: We have a business account with AT&T and have been customers for OVER 16 YEARS!

Colleen last Friday, Darius Tuesday along with Angel on the business side were all very. Very helpful in getting my business account set-up. We received excellent, courteous knowledgeable customer service. Thank you!

Heather and her crew were awesome! Heather was very professional, courteous, friendly, thorough. Wonderful customer service! Thank you so much for your help! I highly recommend! Thank you so much for your time and help.

Eddie was the best! He helped with everything i needed to get! He will be willing to help you too! Come in and see him!

Had excellent customer service today by Andrew in Owasso!!! Always greeted with smiling “masked” faces.

Wonderful, wonderful service! The sales rep, Logan, is exceptional at his job. He helped accomplish our tasks well and very efficiently. I appreciate him so much!

Jamie and Heather Id an amazing job helping my daughter and I. Ty for all your help!

Colleen gets STARS! She was extremely helpful and knowledgeable. The store was quite busy, but Colleen took time to explain everything and answer my question. She maintained her professionalism and I did not feel rushed. I also felt comfortable because EVERYONE was REQUIRED to wear a Mask/Face covering.

Your service representative was very pleasant and helpful. Very good experience.

I hate going to this att store. I will rather wait till I have to go work in Tulsa and go to one. I walked in not greeted didnt know if I had to check in etc this happens at this one all the time.

Skip was awesome. Super friendly. Best of all, he saved me $60 a month by updating my plan.

Skip was extremely helpful, knowledgeable and professional. He answered all my questions about my current plan compared to other plans available and helped me select a new phone.

Marquis white was our tech and he was awesome! Super knowledgeable and took his time when through everything with us and got us all set up. 100% recommend the store and Marquis!

Logan was so helpful and professional, we appreciate the excellent service!

Eddie was very helpful as well as knowledgeable

I love This store. The management is kind and understanding. The reps are well trained. If you want the best of ATT come here.

I want you to know that Tim Reed went above and beyond to help me tonight!!!! He was very professional!!! And extremely patient!!! I was completely stressed about due to the fact I have a lot of medical issues going on and I am still having to work due to me being single. So I have no chose but to continue to work even tho I don’t feel good! And today my phone fell out of my pocket and got ran over by my forklift!!!! Completely destroying it! So I had to get a new phone! However I want you to know that you have an amazing employee named Tim Reed!!!! I can not thank him enough for his professionalism and patience!!!Bobbie Thompson

A wonderful experience. Everyone is knowledgeable and helped me out swiftly and complication free. 👌🏻

Eddie was great my situation was a bit complicated but he helped me out greatly and service was great

Andrew did great. We were completely satisfied with our new phones and family plan

Logan at the At&T store in owasso was amazingly helpful with the difficult issues I was needing solved. Professional, courteous, and patient. Made my visit easy during a difficult time. Thanks again Logan!

Skip and Roxy were fantastic! After spending hours on the phone multiple times trying to get our internet service transferred to our new house and just going around in circles, we were ready to change services. They did everything they could at this store to get everything sorted and we are also switching cell services! They really changed our minds about AT&T customer service and will deal with them from now on.

Excellent attention to detail while listening to my needs. Very polite, kind and professional. Logan was an amazing help, and would highly recommend Logan next time you stop in the AT&T store in Owasso. Thank you Logan!!!!!

Not Eddies fault at&t is just a terrible company!

We had great service from Saul. He was very helpful and very patient with us.

Andrew was super helpful and told is which plans were the best and helped us lower our bill and get us a new plan.

I came into the store the other and was helped by Logan. Super helpful and friendly. Really knows his stuff.

Me and my boyfriend came in to set up new phones we worked with Logan he was amazing we loved how he walked us through what was going on and how to set up our first ever iPhones so far we love them still trying to get used to it but definitely stop by and see Logan for help he did an amazing job!!!!

Tim answered All of our questions to the best of his ability and we enjoyed working with him. He has a great sense of humor!

Logan helped us get my fiances line transfered onto my account and helped us upgrade both our phones. He was super friendly and professional and provided thorough information on everything.

Matt was AMAZING!!!!! After 3 days, 5 1/2 hours on various calls to Customer Service, and 3 visits to other locations he got or issues resolved. He was patient, thorough, and kind. Thank you Matt!!!

I came in with multi things I needed done and Marquiz at the Owasso Store knocked them all out in no time ... from splitting the bill to adding the needed number from another carrier ... he made it all work and very painless ... amazing job by a super friendly guy made our trip over the top

The ATT at Claremore have improved so much that the service is outstanding. Special kudos to Mr. Josh Christ. He was very helpful, attentive, friendly, professional, knowledgeable and making sure I understood everything. He deserves the “Employee of the Month”.

I can’t imagine not having a store to be able to visit and interact with associates who know more than me when it comes to adding services and providing in-person support.

Logan was so helpful and amazing to work with. I dread going into stores because of the time it takes. I was in and out in 15 minutes.

Thought I got good service until a Att tv box that showed up at my house that I didn’t order. So I take it back to the store and they won’t take it back there. They won’t even acknowledge that they put it on my order or look it up. Mr. White did not want to help me at this point and told me to send it back myself. All they care about is selling something to you. I just wanted them to admit that they messed up but they wouldn’t even do that. I’ll send it back and try to call someone with some authority that might care but I doubt it will have any effect. Buyer Beware!

The whole staff is taking all the extra precautions to keep everyone safe. Sean was super friendly & so helpful! Made today quick and easy, highly recommend!!

Better bring your checkbook.One of the staff tried to trick us about phones.Said they were at a stock to buy a more expensive phone.

Heather was very helpful with upgrading my husbands phone as well as transferring another phone from a different carrier.

Great experience moving over to AT&T. Came in right before store closing, and was able to get business done. Heather was my, consultant was extremely helpful.

Go see Darius! He was so patient with all the changes to our accounts and was thorough to be sure we understood each of our options. By the time we were finished, our bill was reduced by over $140!

Jamie and Heather saved us money. Explained everything several times because we were confused. Very patient with us.

Marquis White assisted me he was amazing ! He is fast, helpful and knowledgeable. I highly recommend this store and Marquis !!

Great service. Logan was very professional and helpful. Glad I chose AT&T. Wish all businesses had a Logan!

My grandmother went to ask for help with her internet and the staff was most helpful but the manager Threatened the employee that was trying to help because the rules say customers must call the at&t support for any help with anything regarding preexisting services. And that is B.S. I hate talking to them on the phone.

This place has been very busy due to covid (3+ hour wait a couple of different times I stopped by). Thankfully the customer service was excellent. Logan was very patient and listened while I explained the types of accessories I needed to purchase for my 87yr old grandma and was able to direct me to the right accessories. GM has been able to call and talk to her grandkids and great-grand children to stay in touch better while still being covid safe.

Colleen was VERY helpful! She answered all of my questions and got what I needed taken care of. She gave me some money saving suggestions with no pressure! Very personable and professional!