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uBreakiFix in Oxford
1501 Jackson Ave W Suite 111, Oxford, MS 38655, United States
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uBreakiFix in Oxford
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Ka
Review №1

Very professional and cordial employees. Ive chosen them to work on my computer problems since 2007. They have never under performed or over charged and Ive not had to take anything back for a redo. And they work as quick as they can considering their workload. Definitely top choice in Oxford.

He
Review №2

They always do a great job. I have had 2 phones repaired there.

An
Review №3

Fast, friendly service. If you break it, they fix it.

Ti
Review №4

I had to send in my almost 10 year old, difficult-to-work-with laptop and they tried their hardest to fix it while clearly telling me their thought process and what they thought the issues were. Unfortunately, it would have required even more in-depth work than I was comfortable paying for in order to fix it, but it certainly wasnt for a lack of effort on the stores part. This is by far the best technical support Ive ever received from anywhere, online or in-person, and I highly recommend the team here at Oxford for all theyve done for me.

Qu
Review №5

After an open heart surgery on my MacBook Pro it was back up and running again like new. Word of advice: never use the generic off brand chargers with your MacBook, its worth the extra dough to go with namebrandand avoid the same problems Ive had to go through.

Ly
Review №6

Ive been coming here for years whenever I need computer service. They are VERY informative about any issues that they find and what it would take to fix it. Here, you can get repairs done fast AND good quality work! Highly recommend!!!

Ne
Review №7

Warned I should expect to drop my advice off, but looked at it on the spot. Didnt even charge me because the issue was so minor. Left relieved, and extremely confident that, if I did have a real (and potentially expensive) problem, their recommendation would be fair and honest. Thats how you earn a lifelong customer!!

Jo
Review №8

Excellent service. Repairs were done quickly. Highly recommended

So
Review №9

After updating my iPhone, my cellular service was not working at all anymore. AT&T couldn’t figure it out nor could Apple. The lady at AT&T recommended this place to me and I’m so glad she did. They got it fixed so quickly and for cheap. I really thought I was going to have to get a new phone and wait for it to come in but they saved my life! I would definitely recommend them.

Na
Review №10

Fast service at a reasonable price

Ke
Review №11

Very enjoyable to find people that want to help you with your breakages of your electronic devices.. a shout out to Jessica and the rest of the staff. Thank You for a Job Well Done

Je
Review №12

Very happy with the service I got from this place. They saved me from buying a new phone.

Ma
Review №13

Elliot fixed my phone in like an hour or so? So fast and easy and the staff their is so so kind and patient.

Mi
Review №14

Got it done fast and efficiently. Very glad we have this place in town. I wouldnt trust my electronic devices with anyone else.

Da
Review №15

I broke the screen on my Microsoft Surface. I have since come to understand that Surfaces are not really made to be repaired. No one else would work on it, then my wife mentioned UBreakIFix. They went through several screens and all kinds of parts, but they fixed it, and now I have my computer back. What they charged me for their time and labor was far less than they could have.All of my computers will be going to them from now on.

Ga
Review №16

I had a Note10+ screen replacement and the tech did a beautiful job. Ita like my phone is brand new. Thank you! Will recommend to everyone.

Za
Review №17

Have my screen replaced in an hour and a half. Great service smart guys.

ri
Review №18

Replaced my Note 10+ screen, phone is as good as new.It was expensive, but definitely cheaper than a new phone.Friendly & knowledgeable customer service, Id recommend to anyone needing repairs.

Ap
Review №19

I have used this place at least 3 times and I cannot be happier with them. They are friendly, helpful, and reasonable priced. I don’t think I would go anywhere else. Great job y’all! I know these pics have nothing to do with fixing phones but they are on display ant the orange flower is gorgeous! They deserve to be shown off!

To
Review №20

Ive been to uBreakiFix on three or four occasions for iPhone and computer problems. They have always been helpful, knowledgeable and courteous. My last iPhone had a problem that would have cost more to repair than it was worth, the result of an Apple issue they told me might be covered under a special warranty. They told me how to contact Apple and what to tell them the issue was. As a result, Apple sent me a replacement phone at no charge. This is just one example of their terrific customer service. They have my complete confidence.

sr
Review №21

Best electronic repair place in oxford !

Br
Review №22

This was the only shop able or willing to receive a computer and iPad and ship it back to the main office. Very helpful and wonderful telephone customer service. Thank you Kyle.

Wa
Review №23

Professional and fast, experts in repair for apple and Microsoft products. They fix iPhones fast, no hassle. Price is proportionate to work.

Ca
Review №24

UBreakiFix has been a lifesaver while living in Oxford. They have been there for me countless times and have done amazing high-quality work. Every time something goes wrong with my phone or my laptop I zoom over there and the problem is fixed in a matter of just a couple hours. They can always fit you in and are very flexible. I highly recommend this location. Friendly staff, and they ease everything making you not stressed about your tech issue. Thank yall for being so awesome.

Mi
Review №25

Friendly, knowledgeable staff that gets the job done right and on time.

D
Review №26

Staff at uBreakiFix is awesome 👌🏽!

Bi
Review №27

Always fast and friendly service. These guys know their stuff!

Me
Review №28

I have used uBreakiFix in Oxford on several occasions to repair several different devices. I love them! They offer the best IT service around. They are knowledgeable and professional and their response time is amazing. Overall, they are a bunch of smart guys sent to save all of us not so smart guys from our technology hang-ups!

Jo
Review №29

Always there when you need them

Xa
Review №30

Was surprised to have my phone back in 2 hrs especially since it was a phone they havent repaired yet(Pixel 5). If break (accidently of course😂) any more Google based phones, Ill definitely make the drive to have these guys repair it

Ty
Review №31

This place is always professional, extremely knowledgeable, fast, and responsive. I trust these guys above and beyond any other computer folks. The absolute best.

Ma
Review №32

Good service. Very helpful staff. Definitely the best place to get computer/laptop repaired

Ar
Review №33

Very beautiful 😍

Co
Review №34

These guys were a lifesaver! They put my business computer on life support so we could use it until the new power supply came in. Nice work all around!

Co
Review №35

Fast, friendly and knowledgeable

Pa
Review №36

They had my computer for over 4 months, but the employees were exceptionally nice each time I spoke with them. After a while with no actual updates, I was reached out to and refunded the entirety of my money. I would recommend.

Ma
Review №37

Kyle was very helpful. Even when I ran into issues with insurance, he provided plenty of options and good advice. Broken devices can be stressful but this place always manages to help out. Glad theyre in Oxford.

Ma
Review №38

Great service

na
Review №39

Great honest customer service

Br
Review №40

Avoid this place at all costs! They are borderline scammers, and their only intention is to manipulate and rob you. They will not listen, and they couldn’t care less about you or your well-being. We worked with Kyle, who was extremely rude and snakey the entire time. When I called them to explain our problem, he put me on hold and switched back instantly to interrupt my already very brief explanation because he did not want to listen. I just happened to have him on speaker phone at the time, and it was strongly suggested that I not use them. To my regret I decided to ignore this, and we dropped off a laptop for repair. We only needed a new screw in the hinge and the screen frame re-glued. I stressed that the screen was perfectly fine and that we needed the hinge fixed also. At that time they insisted the repair would be much less than $100.00 because this was a simple service, and that their policy was to call us before initiating any repairs that might be over $100.00. Only minutes after leaving, they called back trying to up-sell us into buying a new screen for $235.00+ even though we said beforehand that we did not want to do that. Kyle called us back two days later to let us know that it was ready, and that it would be $142.00 for the repair. We refused this, as they’d already told us they would not initiate any repairs over $100.00 without contacting us first. After making us wait another day, they finally called back allowing us to pick up the laptop for $107.00 after tax. The entire time Kyle kept complimenting himself on how great of a job he felt they did, and that they were doing us a favor by “charging us less per our request.” They were not doing us a favor. They effectively overcharged us as much as possible because they’d talked themselves into a corner already. Even worse, when we got the laptop back they still did not even fix the hinge. Their excuse for the cost was that this project was very labor intensive but ultimately they did not even do the correct repair. Overall they took four times longer to do half of what services they promised, made up a number to charge us whatever they could get away with, and lied through their teeth to us the whole time. They will sit around doing nothing with your device all day and call it labor. Go anywhere else. Watching a 10-minute YouTube video and doing it yourself would be better than coming here.

El
Review №41

Really great service, nice staff and efficient too!

Sa
Review №42

Very fast and professional service! Also very affordable.

Mi
Review №43

Patient, polite, knowledgeable, efficient, and reasonably priced.

Dr
Review №44

Kyle and his team are the absolute best in the business. Prompt, efficient, knowledgeable, and able to communicate technical issues with a novice like me. And fair. Could not recommend this team with any higher enthusiasm.

Ad
Review №45

Great company very quick and reasonable prices. The people who complain don’t know what their talking about. Yes sometimes price to fix a computer isn’t worth it but that speaks more to the increasingly low cost of consumer goods than it does to the fine people at UBreakiFix

JJ
Review №46

Im very glad to have found these guys. I was needing some expert input on two phone repairs. Although they have nearly everything necessary for most repairs of any brand phone; my new Pixel was not included in that grouping. No worries...they had Google overnight just what I needed. They used manufacturer approved parts for both Google and Apple. The work is guaranteed with a warranty at any Nationwide location. Kyle worked hard to ensure that I was taken care of. It took about an hour for all repairs to be completed.....FAST!

Na
Review №47

Excellent customer service. Couldn’t fix my problem but not their fault. Jessica was friendly and knowledgeable. I highly recommend them

Ka
Review №48

After reading one tutorial about how to fix my Mac, I decided that being the natural-born technician I am with no prior experience in the field of technology, I could fix my laptop all by myself and ended up making everything worse. Thankfully everyone was super understanding, and when I came to pick up Mac, Jessica helped me understand what went wrong and how they fixed it. Yall get a super big thanks from me, and a recommendation to anyone looking to get their tech fixed quickly, affordably, and without judgment.

Ne
Review №49

Kyle is simply the best!

Ta
Review №50

Kyle was great and really the perfect mixture of professional behavior and friendly to a max and extremely helpful. The loaner that was given during the process of getting my computer back worked 100 times better than the one I had getting repaired and having them do the job of sending my damaged Mac to apple for me during exam week made my week 1,000 times easier and was the least stressful thing I had to deal with during my final exam weeks. Staff is helpful and knowledgeablein what they are doing. I would recommend to anyone that needs help and would suggest coming here if you want a friendly atmosphere that isnt all about money.

Jo
Review №51

Knowledgeable, expert, and fast service!

Kr
Review №52

Great service and knowledgeable staff, were very attentive and answered all questions. They gave me a great repair on my phone and sold me some excellent accessories

Ja
Review №53

Excellent repair work, even on odd game system items

Ch
Review №54

Super knowledgeable team got me in & out in no time. They offered to look at my phone on the spot but I had to leave so they had it ready for me the next day. Luckily I had another phone to use in the interim but I believe they also give out loaner phones so you dont have to be without the most essential electronic device you own. 😉 They are an authorized repair center for both Google and Apple as well I believe.

Sc
Review №55

Absolutely amazing folks. Happy and friendly and helpful. My Galaxy S8+ had bricked after the software update, and they fixed it virtually instantly. Just great folks, and Ill be back with them for other stuff in the future.

Ma
Review №56

Ive used UBREAKIFIX several times over the years. Kyle and his staff are courteous, fair, and upfront with pricing. I highly, highly recommend them!

St
Review №57

Excellent all around. Every time Ive walked into the store, someone was there to greet me and start helping immediately. Every employee Ive ever interacted with is energetic, excited to help, and does an excellent job and for a low price. Couldnt be happier with my experience.

Da
Review №58

I’ve bought a few computers from here, and I’ve had several repairs over many years. I’ve never had a negative experience. The staff is great and the prices are fair.

Gl
Review №59

Excellent service

Sa
Review №60

Great. With social distancing, we had to wAit in the car, but the service was wonderful! I highly recommend!

Ka
Review №61

The best IT help I’ve ever had! Computer Express always goes above and beyond to help their clients. They have fixed so many of my phones and computers, and I am always blown away by the quality of their service! Oxford is lucky to have them!

Ol
Review №62

First, I want to say I never give reviews to places (which is terrible because I rely so much on reviews). So by me giving this review I want y’all to know how appreciative I am of the staff here, and I want to emphasize how friendly, efficient, and helpful they were.I realized after my evening class that my computer screen was cracked and I rushed to express computer service as fast as possible. I got there about an hour before closing and I was expecting to not have my computer fixed for a few days. I walked in (without an appointment) and they immediately checked me in and assessed my situation. They very graciously changed my computer screen right then and there. I’m pretty sure they even stayed open a few minutes after closing to fix it. Anyway, I don’t know what I would have done without them (shoutout to Gage who so graciously fixed it). I will be recommending their services to anyone and everyone who has any tech needs. Seriously y’all rock!!

Ka
Review №63

Came in here with a friend so she could pick up her computer. He had such fantastic customer service, and he was extremely knowledgeable about how to fix the issues. I have never taken my computer to a shop before, but if I ever need to, I’m coming here before I go to any Apple store.

Ju
Review №64

I LOVE this place!!!I have only been there a handful of time but every time I have been in there I have been blown away by how friendly and fast they are. These people really know what they are doing when it comes to anything technical.The owner is very nice and helpful! He is amazing at recognizing everyone and why they came in even though they have a lot of business. He is genuine about wanting to fix your phone, computer, est. as fast as he can and as cheap as he can offer.You can tell when you are there that their main concern is not making money off our technological tragedies because they will gladly help you for free with downloading or any questions you may have that would have taken forever to get answer from another tech support like apple or Microsoft.I just love this place and will be sad to move away from it when I graduate because they have seriously been life savers!So, any ANY technical support you ever need - this is the place to go!!

Se
Review №65

The folks at UbreakIfix are top notch. Even though Ryan’s guy couldn’t fix my phone, they tried and provided great service. They are courteous and very knowledgeable. I would definitely use them again.

Dr
Review №66

Two words. FIRST CLASS. The staff was very friendly and super tentative to my iPhone problems. They worked very quickly to get me back up and going. There was a steady flow of customers coming in to receive the same customer service that I did. Thank you for helping me out!

Ka
Review №67

During my recent visit to Oxford I dropped my Samsung and was in need of a fairly priced fix. After reading online reviews and receiving recommendations from a few local friends I decided to take my damaged phone to Express Computer. Express Computer staff repaired my phone while I waited for a very reasonable price. I was treated with courtesy and kindness from start to finish. I had an excellent experience and would definitely use Express Computer Service again for repairs!!!

Ra
Review №68

Great service. They promptly fixed my laptop hinges. Highly recommend this place.

Sp
Review №69

Express Computer has kept our personal and business computers running for years. They are always completing additional odds and ends for us at no extra charge. They are extremely competent and professional. We couldnt imagine trusting our equipment with anyone else!

Br
Review №70

Extremely satisfied with service received here. Had a water damaged laptop and at first I was a little skeptical of initial quote as I am somewhat competent myself and it seemed high but proceeded with it as I had no choice. Got a call from them telling the good news that damage wasnt as bad as they initially thought and beat their initial quote significantly. This is best I can ask for. I am a big DIY guy and like working on computers, but if I ever again found a problem I couldnt figure out I wouldnt hesitate to bring it here. Extremely professional and honest staff equipped to fix just about any computer problem you may have.

Ro
Review №71

Kyle and the expert staff at UnreakIFix give the best service and best value of any business I deal with. They have fixed my phone, my PC, and my laptop in the past two years, and could not be happier with their professional service.

Ru
Review №72

In Oxford for a week on business, I left my Lenovo laptop power cord at home. They don’t sell my (old) model cord, but found a couple in the back they use when people bring in older laptops for service and sold one to me at a very fair price. Such nice, knowledgeable people. I highly recommend them!

Su
Review №73

Quick and fairly priced. My phone was as good as new in 2 hours.

fr
Review №74

I was very impressed with the time stamp. I brought it in and 45 minutes later I came back just to pay really quick and it had been ready. The customer service was exceptional and everyone was very nice. I would definitely recommend Express Computer Service.

As
Review №75

I always have a wonderful experience here!! Kyle and his team are always so sweet when I come in and everything is always fixed in a reasonable amount of time. They have warranties when you get your screen replaced in case anything goes wrong and as well with anything fixed on your computers. Will def always recommend when needing a phone screen fixed or computer done!! :)

La
Review №76

I’ve gone to them several times and have always been happy with the outcome. The staff is prompt, courteous, and stand behind the six-month warranty they give you.

Ma
Review №77

The absolute BEST computer repair service in Oxford/North Mississippi. They helped me fix my mac, which appeared to be helpless, the same day I brought it to the store. The people could not be more knowledgable or friendly, and I will definitely be bringing any of my technology issue in the future to these fine folks. Highly recommend!

Ma
Review №78

There isnt a close 2nd place. Easily the best computer/electronic shop in the southern states, seriously.

ch
Review №79

Rip off prices that loves to take advantage of the unfortunate.They wanted $80 after taxes for a fake Apple charger.You can get an REAL Apple charger from Apple itself with free overnight shipping for $79. You can find real ones for $30 on eBay all day long. You can get fake chargers like these for around $20 on Amazon and eBay.One of my friends bought one on eBay almost 2 years ago and it works just fine now, we found the seller was still selling them so I bought one for $22.50 and it came in two days later.I guess this place figures since they are only ones in town that have Apple chargers they can charge full retail price of $80 for fake chargers since students need their laptops. Just borrow a charger from a friend for a few hours and order one online.AVOID this place at all costs. This just goes to prove they love taking advantage of people.

Ji
Review №80

Express Computer is awesome. My daughter took her laptop in late in the afternoon with what appeared to be a bad hard drive. They evaluated it and determined it was a faulty hard drive cord and had it fixed and ready for her by noon the next day. For a student that needs her computer for every class, this was excellent service. They were prompt, pleasant, knowledgeable, and reasonable. Would not hesitate to recommend them or take anything in to them for service..

Ch
Review №81

Express has always been reliable and quick to solve problems with my computers and phones. They have earned my repeat business. Today happened to be a very simple issue (needed a quick cleaning) and they didnt even charge me. Im sure this was because of my being a repeat customer. Thats one more advantage of doing business wil a local company!

Br
Review №82

Great staff. Had a Surface and Mac with issues. The response was fast and courteous. They even handled the Mac being sent to Apple and it was repaired for free. Saved me at least $800.00.

Re
Review №83

The staff was very friendly and attentive. They replace the screen on my iPhone in literally just a few minutes while I waited. The store offers a generous six-month warranty and was very responsive when I had a follow-up issue.

Ke
Review №84

My experience at Computer Express was outstanding. I have to say I was quite impressed with the level of professionalism and service. Its really hard to find this level of service in todays business world. I would highly recommend Kyle and his staff with any of your electronic issues.

Pa
Review №85

Express computer is one of the most valuable assets in the Oxford community. If it is a computer a cell phone or whatever your technical needs they will promptly address the problem. Always do a great job at a good price.Paul Dongieux

Mi
Review №86

Knew my issue in about 5 seconds and fixed it. Also was very helpful in giving tips if this issue ever happens again. all around fantastic service.

Tw
Review №87

Friendly knowledgeable staff went in for a MacBook Air that I thought was completely dead and turns out I had a track pad malfunction which was causing it to short out they repaired it and now I don’t have to go buy a new computer. Highly recommend this service will no doubt go back if I have anymore issues.

Ma
Review №88

Computer Express is my go-to location for computer repair and advice.Their fast and efficient service continues to amaze me. They optimizemy time and work to solve my problems in a cheerful manner. I will continue using Computer Express in the future.

Jo
Review №89

Kyle and his crew did a great, quick job fixing my iPhone 6 charger port problem. Quick and painless. Id definitely use these guys for any further issues. Hes also found me a great deal on a refurbished laptop in the past.

Ly
Review №90

Express Computer is the best! I live in two cities, and I go out of my way to use Express Compute, rather than the big city computer service, because I trust that the staff will figure out whats up, or not, with my computer, and even my iPhone. EC is professional, so helpful, and reasonably priced---generous, actually. Everyone I know who uses this business loves it.

Ga
Review №91

This place gave me one the best if not the best customer service expierances. Everything was explained in laymen’s terms that I could understand and my screen was fixed in under 15 minutes right before closing. I wouldn’t go anywhere else.

Li
Review №92

Literally the NICEST staff ever. They really work with you, they know what theyre doing, theyre not gonna try and rip you off. Fair price for fair work.

Ch
Review №93

Ive been coming here for years for iPhone screen replacements. I came in today thinking the work on my computer was going to be more extensive and take all day. But I was in the store for maybe 20 minutes. Great customer service and super fast. THANK YOU!!

Cl
Review №94

I definitely have heard that people from all the surrounding areas are bringing their repair needs to Express Computers. I see why, now. VERY Professional Service and reasonable rates. Well worth the 1 hr. of travel......to get it done right. Thx Again.

Aa
Review №95

Kyle and I have worked together for a few years now. He is always striving to better his business by buying the best tools, best parts, and best accessories. His company is a huge asset to this area!

ba
Review №96

They fixed my computer for $80.00. great place to get your stuff fixed.

Ca
Review №97

Thank you for fixing my iPhone for the millionth time! I always come to your store when I have a computer or iPhone issue and they are always so friendly and knowledgeable and I usually have my phone fixed and ready in no time. I really appreciate their business and I recommend visiting them! Thank you thank you!

Ro
Review №98

Kyle and his crew legit saved the day and probably the year!!!! Thanks so much for being so easy to work with understanding our dilemma and fixing the problem asap!!! You guys are the best! I even got my phone fixed while waiting! #twobirdsonestone

Ju
Review №99

These guys provide a personal touch and go above and beyond to help their clients. They even came to my home after-hours to help me with a TV installation. I highly recommend them to anyone in Oxford!

Me
Review №100

Kyle and the team at Express Computer Service always go above and beyond to help everyone who steps through their doors. They remember each customer and do whatever in their power to fix every issue with which they are presented! Go see them!!

Information
27 Photos
100 Comments
4.8 Rating
  • Address:1501 Jackson Ave W Suite 111, Oxford, MS 38655, United States
  • Site:https://ubreakifix.com/locations/oxford?utm_source=google&utm_medium=gmb&utm_campaign=oxford
  • Phone:+1 662-236-5670
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:11AM–3PM
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