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Public Storage
9823 Mangano Ln, Parker, CO 80134, United States
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Public Storage

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Ga
Review №1

Extremely happy with Johns service and commitment to his customers! Answered EVERY question to the best of his ability and was very courteous and honest with me. Didnt try to front or sell me, and gave me the best rates he could. He was amazing.

Ap
Review №2

John is amazing and very helpful got me in a space no questions needed because he answered all before I could ask.. AMAZONG CUSTOMER SERVICE!! Thank you..

L.
Review №3

Jenapher was amazing, checked me in fast and helped with the unit. Great job!

Fa
Review №4

I love this storage! It’s a great location and is managed well. Michelle got me in and out with a 10x10 unit in 15 minutes with all paperwork and unit location completed. The process was easy and she was professional and very helpful. Thank you!

Ja
Review №5

The Public Storage Manager was very courteous and helped me find a convenient locker on the ground floor near an exit which I need due to a physical handicap where a cane is required to assist in my walking ability.. He explained my contract and offered supplies that I needed. I was well taken care of and will be suggesting this facility to others. Thank you John.

Aa
Review №6

The staff at this location was 5 stars all around!! They helped Me and my company with excellence!

Gr
Review №7

This place is great I work with a moving company called save your back moving. And everytime we go here the people are great and it makes our job easier

Co
Review №8

The guy working made it very easy and efficient for me.

ja
Review №9

John is awesome. He got me into the perfect unit for all my goods. Moving is stressfull enough and John made it one less worry for me. I will always choose Public Storage if there are more like John. Thanks again :)

Sh
Review №10

This location is clean and eco- friendly with the interior motion lights. The property is well maintained and the manager is friendly.

su
Review №11

Louis Long was amazing today when I visited. He was extremely friendly, courteous and helpful. He made the process very easy and the overall experience was wonderful. I highly recommend renting from his facility and from him. He made my day!

Al
Review №12

We rented a unit today from Louie. He was so fun and enjoyable to chat with! The unit looks amazing and the rate was fantastic. Temperature control is exactly what we needed - so we were happy to get an indoor upstairs unit.Louie helped us set up the rental, auto pay, and FedEx delivery authorization. We are so happy we chose this location!

To
Review №13

The staff was extremely helpful (Louie was super sweet) and knowledgeable. The area is clean and secure. Definitely happy with my experience!

Ed
Review №14

Amazing!!! I could not of asked for better service and a more enjoyable experience. Louie was a true professional and extremely helpful to me! I highly recommend this location to anyone needing a storage unit. Ask for Louie and I assure you that he will not disappoint. Thank you Louie!

Ry
Review №15

Guys here are very helpful!! Had to transfer to a bigger unit, and it worked out very well!!

Be
Review №16

Holly was great. Got things taken care of fast and helped me get a much cheaper unit

Su
Review №17

John at this Public storage deserves 10 stars!! Always outstanding service and ready to help!!Thank you.

Je
Review №18

It was a very smooth experience there at Public Storage. Couldnt be happier with our storage space and the whole place is super clean! Affordable and month to month which I love! Jennifer is very friendly and very helpful. Couldnt ask for a better employee to assist us ☺

Br
Review №19

Louie gave me a fantastic experience with setting up my unit and providing paperwork to show me how to access it within minutes. The prices are superior to other storage companies in town and they remain to be the friendliest. The facility is clean and easy to access within the hours permitted. Signed documents are sent to your email directly via their system so its convenient when youre crunched for time. I would highly recommend this location if you are looking for temporary storage.

ca
Review №20

Great place and great rates. Thank you John.

Go
Review №21

Its so nice to see places work with professionalism and integrity these days when they seems to be in short supply.Ive used Public Storage off and on for about 15 years. This location is great. Ive never written a review for them, but today I had the pleasure of working with Louie. My wife and I are moving and I needed a place to store a classic Jeep. Louie was extremely professional and helped me the get the unit I needed. When I was getting ready to drop off my jeep this afternoon, my in-laws offered up their garage to store the Jeep. I went in and talked to Louie. He made sure that I was refunded for everything (except the admin fee which was non refundable and fine with me). I feel like most places and employees in this circumstance would have said, Well, you already paid for it, so there is nothing we can do. Louie and Public Storage didnt do that and even made sure I was refunded for the lock that I never really used.Although their prices may seem a bit higher, remember that their first month is usually free and you often get what you pay for!

Ch
Review №22

I had to move all of my stuff into a storage. I called many places, and public storage was the best priced. When I got there to check in Louie, was very friendly and helpful. Louie took me to the unit and made sure I had enough space, went through everything before hand. Dont have anything bad to say about this place.

Ma
Review №23

Louie always knew us when we came in and made us feel at ease. He made sure we had the right unit and a great experience. Moving is stressful... Louie made the storage part easy and stress free!!!! Highly recommend them for your storage needs.

Kr
Review №24

Louie was wonderful to work with. He was very helpful and informative and made the move in process extremely easy explaining everything on the way to and from the unit I am now renting oin a very short notice and close to closing time. Thanks Louie.

Ha
Review №25

Wonderful place. Louie is great, he was very helpful with the move in process and even guaranteed I got my advertised rate even though the computer wasn’t wanting him to do that. He also is very attentive to the facility, i moved my stuff out over the weekend and planned to stop in this week and let them know that I had vacated and he gave me a call this morning to check in and confirm everything was okay because he noticed my unit was empty and the lock was off.

Mi
Review №26

Very clean, and organized facility. Louie and Becky were most helpful over the phone and in person. Public storage is the best value for your storage needs. Highly recommend!

To
Review №27

Today I visited the Public Storage in Parker, CO to exchanged boxes and buy different ones. Bryce who was the attendant on board was very nice, friendly and helpful. I misplaced my receipt to exchange the boxes for another one I needed. Bryce researched manually to find it, and in the computer. I told him it was Okay that Id eat the boxes. He said no, that he was here to help me. Walla! He found the receipt did the exchange, and helped find appropriate boxes for me.Bryce did not have to go out of his way as much as he did. But he did! he went far beyond any service I have ever received in my life! He is a great young man, a big asset to Public Storage, and gives by far the best customer service I have ever received! And I am 67 years old and have never been treated this great. Go Bryce!Great job.

Mi
Review №28

Nice place, clean, afforadable. John is amazing.

Ka
Review №29

Friendly and incredibly welcoming! Both employees were personable and answered all of my questions. I felt very prepared having never rented a storage unit before. Highly recommended!

De
Review №30

The staff at the Public Storage in Parker, CO were amazing and extremely helpful. John helped us this last time and he was so helpful and friendly and made our experience that much easier. The storage spaces are clean and secure...I was never worried about the safety of my belongings. Thanks for helping with my move, Debbie

An
Review №31

I just signed up for my unit, and I have to say the help I have received so far has been top notch! I was helped by Jennifer earlier when pricing and selecting a storage company, and again when I arrived for my paperwork. She is organized and very helpful. She explained items thoroughly and any areas that may have had a difference, she pointed out and took time to make it clear. I selected this location mainly on her helpful and friendly attitude during my selection process, and the contract signing helped confirm that view. If the service continues at that level, I am sure I will have continued good feedback. Thank you everyone so far!

Su
Review №32

John was great with suggestions on size and timing. It sure helps make moving less stressful!

Jo
Review №33

When we talked to them initially they told us that they had a promotion for a dollar on first months rent which drew us to this place. We ended up getting charge 60 in fees and 20 of it was just for a lock. Every place has move in fees so I pushed this aside. We were quoted $51.70 for rent but they neglected to inform us that the $51.70 wasnt rent that we were miss quoted and that our rent was $141 for a 10x10 unit and that the $51.70 was a charge for moving in before the 1st of the month. So our first month ended up being $110 dollars. When I talked to the manager he was very unhelpful and said that they didnt have to tell us the fees. When I let him know that I was miss quoted and that they need to give people a detailed list of charges I was hung up on. By far the most expensive unite you will find and terrible customer service.

St
Review №34

Louie was awesome and very helpful! John was great as well! Glad I picked this storage facility! Great customer service.

Ap
Review №35

By far the worst storage rental experience ever!  We rented 2 units from them for over a year, one for my Father and one for ourselves.  First, they did not want to honor their promotional price of the first month for a dollar so we had to put one in our company name and one in my Fathers name.  Then, they charged us more for the second unit which was smaller.  After renting the units they hounded us for several days to come back to their facility to sign paperwork they neglected to have us sign.  Every time we tried to gain access to the facility it was not plowed.  The facilities are run down and often times the doors are completely iced in.  The isles are so narrow you have to reverse anything smaller than a compact car just to get out because they refuse to open up the access gates.  Jennifer is literally the rudest customer service person I have encountered in many years.  And when we ask for a manager to call us back we were told the Manager is too busy and we can call her if we have any problems.  Now they have charged us half a months additional rent because we left the lock that we were forced to purchase on the unit after our move out.  Absolutely save yourself.....the worst storage in Parker, and the most expensive!  We have had really good luck at virtually ever other storage unit we have used in Parker.....all I can say is save yourself from the misery of these people.  You dont have to take my word for it, just observe the facility before you rent from them.

Ta
Review №36

Louie was so helpful in getting my mom set up with a storage unit before she moved. He explained everything very thoroughly and is the friendliest man! We are looking forward to renting a storage space from this location.

La
Review №37

I am writing this review specifically regarding your employee Jennifer. I visited this site, more than once (like 10 times!), to buy boxes and supplies for our move. Every time I went in, Jennifer was the person helping me. Each visit she was helpful, pleasant and friendly. I really cant say enough how fortunate your company is for having such a quality employee like Jennifer. Awesome customer service! She deserves your praise. Well Done!

Be
Review №38

Wow! Louie provides outstanding service, making sure the customer is his top priority. Public Storage should be very honored to have someone such as Louie on their team! He was extremely helpful in providing the right storage unit to meet my needs and assist with making sure I received the advertised rate special. I highly recommend that you work with either Louie or Becky at this location of Public Storage, they are both knowledgeable about the facility and work hard to make sure you find the right unit that will meet your storage needs.

jo
Review №39

The best associates work here! Jennifer, Scott, and Trevor really helped me in my time of need. I would recommend this facility to everyone and especially my family. Clean, tidy and well lit. Thank you very much!

Ca
Review №40

Friendly service! Becky answered all of my questions and got me in and out with keys and a code in a hurry. Best price I could find as well. Would recommend.

Sh
Review №41

I was VERY impressed by the service I received from Jennifer! When I first started looking at storage units, she gave me all of the information I needed to know. Jennifer showed me a couple of units so I could compare sizes. She then explained to me about the lock, insurance, and billing. When I was ready to rent a unit, unfortunately there were none the size I needed available. Jennifer put me on a list to notify me. I accidentally came across a larger unit for very little cost difference and immediately placed it on hold (a very nice feature Public Storage provides). Immediately I received a call asking when I would like to see the unit. It was perfect! Jennifer suggested I wait a couple of days to rent it since I already had a hold on it to see if there would be a special on it and there was! I originally planned on renting long-term. However, my circumstances changed and I went in to tell Jennifer I would be moving out of my unit after only a couple of months of storage. She was so gracious! I had put a move out date online, but when she informed me that I would not be able to have the time prorated, she changed my move out date to the end of the month since I had to pay for it anyway. Jennifer did everything she could to make my storage rental experience as pleasant as possible! I totally recommend this facility, and particularly dealing with Jennifer!

Sh
Review №42

Jennifer was an excellent representative from the time I called, rented my unit, went in and unloaded my rental truck! She explained all that my move entailed in a succinct and comprehensible manner and was very pleasant. She made sure I understood all the details and made sure I knew how to get through the gates, into the building, my storage unit and back out through the gates. Great knowledge of how customer service should be. Kudos for Jennifer!

Co
Review №43

Jennifer and Justice were very helpful and informative!The very next day we were taking a load to our unit. Jennifer and crew were out with brooms and dust pans cleaning up the grounds. Super impressed with this place.

Rh
Review №44

Jennifer made the whole experience fast and so easy! She is wonderful. I was in my unit within two minutes. The units have very high ceilings, clean and a cool locking system. I am so glad I went to Public Storage. This made my move a breeze. Plus the unit is super secure. Appreciate it Jennifer! I keep going and buying moving supplies and its just a real pleasant experience. If you want relaxed, smooth, and efficient - go here!

Jo
Review №45

Stopped here before renting at the place next to it. Johns a cool dude. Down to Earth, funny and real. Thanks for your help John.

Et
Review №46

Louie was very helpful and kind! Finding the right unit for us was easy and stress free. I would highly recommend this facility to anyone looking for a friendly experience.

Ho
Review №47

Clean and easy to rent. Very reasonable terms. Jennifer was most helpful in getting a unit for storage arranged clearly and in a timely fashion. Great well-kept property, friendly staff. HP

T.
Review №48

Very efficient and friendly service provided by Jennifer. Needed to get s 5x10 unit on short notice to store daughters college furniture over the summer and suddenly realized we couldnt fit it all in our garage. Was able to get in the same day. Was given a quick tour, filled out some paper work and we were good to go! Very clean and well maintained facility with great service.

de
Review №49

Jennifer was great! This is the second time I have used this facility and both times she made sure I had what I needed to make my stressful move not so stressful! I came back because she made it so easy. Top notch customer service. Thanks Jennifer!

Ma
Review №50

I rented a unit here and Jennifer was incredible. She was very friendly and helpful. I wasnt having the best day to start off, but she made everything so easy and stress free. I even got an amazing discount on my 1st months rent. The facility is one of the cleanest I have seen, and I have been shopping around at a lot of places. I would highly recommend Jennifer and this Parker property to anyone looking into storage. Could not be happier with my experience here!

Ba
Review №51

Very friendly and efficient in showing me around, the paperwork conducted quickly, and I would recommend anyone to use this business, Prices were very fair. Jennifer could not have done better. She was terrific!

Ha
Review №52

Louie was always very kind and helpful. This storage place was very convenient and fairly price.

Ka
Review №53

Louie was so polite and helpful today! The process to rent was quick and the prices are amazing!

Pu
Review №54

The store workers are always friendly and helpful and storage unit prices are very competitive compared to other places whether same brand or different. Checked out to relocate to another location. Louie was very pleasant and professional about ensuring my unit was closed so that the vacate was completed with no further billing assessed.

Ra
Review №55

Jennifer was very friendly and great to work with. We reserved the storage unit online and she called the next day to confirm our time. After giving us a tour of the facility and making sure everything was to our satisfaction we were able to move right in.

Tr
Review №56

Great employees, fast efficient and easy to understand and navigate . Thank you guys!

Ja
Review №57

ROLANDO WAS VERY POLITE. WAS VERY KNOWABLE ABOUT THE STORAGE JUST RENTED OUT C235

Pa
Review №58

Jennifer was amazing! She showed us our options and made sure the location would work for us. She has great customer service skills, is friendly, helpful and very pleasant to work with. The facility is clean with easy access. We definitely recommend this location.

J
Review №59

Jennifer Long is ABSOLUTELY THE MOST OUTSTANDING Manager Ive come across in years!!!! He customer service and knowledge is SUPERIOR AND AMAZING.. I would Hire Jennifer Long to come work for me in a heartbeat.. I sure hope Jennifer is Appreciated and acknowledged for her Supreme Service!!! THANK YOU FOR THE WONDERFUL EXPERIENCE JENNIFER LONG!!!!!👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Ha
Review №60

Louie provided a very thorough, friendly and efficient check-in process.

Ga
Review №61

Very satisfied with the facility and staff. I have rented space several times from this Public Storage over the years. They are price competitively, neat and clean, with easy access.

Sc
Review №62

Had a delima trying to find a location accessible for a semitrailer and although this site could not totally accommodate, Louie went out of his way to help us with the best solution. He even checked on us a couple of times throughout the day. If I ever need a storage unit in the future this site has earned my bussiness.

Ma
Review №63

The units are clean and well maintained but the price is a little high. I actually reserved a unit on line in order to get a better rate. I worked with Jennifer when researching storage facilities and she was very friendly and professional. Would recommend Public Storage to others.

Au
Review №64

Becky is awesome! I have not had any issues with this place yet and have been renting a climate controlled unit since June of 2018.

Su
Review №65

Bryce was very helpful. He helped us get the unit for our needs at the best price in the area. The unit was clean and easy to access.

Ch
Review №66

Louie was fantastic! Very friendly and personable. Loved working with him.

Da
Review №67

We had an easy convenient experience moving our stuff into storage. Reasonably priced too.

cl
Review №68

I went in and a young lady named Bridgete helped me out with my storage unit. She made me feel like more than a customer and I really needed it that day because I was going through a bad morning. I loved her energy and that her smile was authentic. This young lady has a great attitude and outlook on life. Best customer service Ive received.

Fa
Review №69

Jennifer was pleasant and very helpful. She let me look at a couple of units before I decided which one would fit our needs best. Very nice location too.

Jo
Review №70

We just rented a climate controlled unit and found Rick in the office to be very pleasant and helpful. We found the monthly cost to be better than all of the other storage places nearby. Access to the units is a little congested at times but manageable. The facility is clean and we are glad we rented here.

Ta
Review №71

Trish was great! It was the first time I had rented a storage unit and she answered every question I had. She was both knowledgeable and professional. Keep this lady employed and pay her well because she is doing a wonderful job! Cheers ~ Taylor

La
Review №72

Jennifer is friendly, great with her customers and is extremely knowledgeable. She really seems to enjoy her job this is evident during her interactions with others. The property at this location is well maintained and convenient.

Ry
Review №73

Louie was very helpful and made the process very easy. He went above and beyond for me

Ma
Review №74

I reserved a unit here and Jennifer called me shortly after..then when I went in, we got the unit rented quickly. Facility is well maintained as well. Tyler was also friendly too!

Se
Review №75

Louie was great. Reasonable prices and wonderful service

Ri
Review №76

Louie was best help on box sizes for for my move and showed me a unit that should fit my needs. Louie seem very skillfull and help ful.

Je
Review №77

Becky and Jamie did a great job on explaining my rental. I recommend them!

Je
Review №78

Easy to get in and out of unit. Unit was clean and staff was always willing to help whenever I needed something. Becky and Justice were always willing to go the extra mile

Wh
Review №79

Jennifer is an amazing manager! The property is safe, clean and convenient. The staff is always courteous and helpful.

za
Review №80

Jennifer and John are extremely friendly and helpful. Excellent customer service. Would recommend this place to anyone

An
Review №81

Service here is exceptional, Jennifer and Bryce go above and beyond for there tenets I know from first hand experience.. If your looking for a storage facility this is the place... oh ya and its a beautiful facility as well

Al
Review №82

Jennifer helped me pick out moving supplies and made sure I had the right size unit for all my stuff. She was very friendly and made everything super easy. Property is well maintained and super clean.

Ka
Review №83

Louie was awesome! Very knowledgeable and answered all my questions! I would recommend them to anyone!

Mo
Review №84

We worked with Jennifer on my Sons unit we only needed for a couple months. She was so helpful and very easy to work with. He is military and we have so many details to the packing up the unit. I would recommend this storage unit in Parker. Very clean and professional.

St
Review №85

John was fantastic and did a great and fast job fantastic service!!

Lo
Review №86

I met with Jennifer and she was such a pleasure to work with. Was extremely knowledgable and knew exactly what will work for my needs. I have talked with Trisha as well and both of them are the best people for the job and that is why I chose to rent at this facility. Could not be happier with my storage experience. Would give 10 stars if I could!

Ma
Review №87

Public Storage in Parker is working wonderfully for us! The location is great, the staff is always helpful, and I feel very safe keeping my belongings here. Would highly recommend this to anyone!

Co
Review №88

Very clean and well kept. The associate was very helpful. This is my second time renting at this location. I would recommend it.

Mi
Review №89

Reserved a unit online, had a call back same day to get setup. Worked with Jennifer, she was polite, professional, and had me out the door and keys in hand in less than 20 minutes. Great to do business with.

El
Review №90

This review is for Northgate location. I got into a major car accident on the way to storage on the 30th. I finally am ok and here to pay the storage payment on the 8th. They are charging the normal late fee. Because of my situation and the fact they forgot my customary courtesy call and Ive never been late before I thought they would wave the 20.00 fee. Nope.

Lo
Review №91

John was great, and I got a used key from another customer for a discount.

Th
Review №92

Great customer service great rates and clean

Je
Review №93

Jennifer is great. Shes friendly and takes any concerns to heart and has quickly fixed any issue Ive had (billing questions, lost codes, etc.). Ive never had a problem with the facility or my unit, everything is kept clean.

La
Review №94

Becky was great. Process to lease was easy. I would recommend this property.

As
Review №95

This facility is clean and well taken care of by the staff. Jennifer was helpful and answered all of my questions.

Da
Review №96

I have had a great experience so far. They were the cheapest in town, had what I needed and Dave the property manager was so helpful and nice.

Re
Review №97

Friendly and helpful. Answered all our questions. Great experience!

FR
Review №98

Very excellent customer service, and service to accommodate. Pleasant experience with no headaches. Thank you Bridgette for your helpfulness and time!

Em
Review №99

Jennifer was helpful informative and a pleasure to work with in our efforts to move. Her professionalism made us feel that we chose the right place to do business

Ke
Review №100

Louie was amazing!!Extremely helpful and professional.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:9823 Mangano Ln, Parker, CO 80134, United States
  • Site:https://publicstorage.com/self-storage-co-parker/2174?pid=pslocalsearch
  • Phone:+1 720-608-6946
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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