My first sleep comfort adjustable bed was amazing I wish I had it back. The second has been a total nightmare. I can’t keep the mattress on the frame. The it is secured is not efficient. The screws detach from mattress one at a time so when it comes lose it is impossible to get the mattress straight on the frame.I am so disappointed — am I the only one with this issue??? Does anyone have a solution??? I am at my wits end.The frame needs corner braces to hold the mattress in place. For sweat you pay for these beds they can come up with a better design for the adjustable frame!!!
We had a great experience at this store. Mo was exceptional in her explanations and attention to detail. It was partly because of her that we made the purchase. Will definitely bring the in-laws
Carlos from the Pembroke Pines store was awesome. He was very professional and took my needs into account when choosing the right bed and base. He explained everything I needed to know and helped me set up the app on my phone. We’re excited for the delivery of our bed in a couple weeks. Thanks Carlos
The sleep number store was so welcoming and professionally kept and sanitized. They took their time in explaining all their different types of sleep number beds and their functions. Highly recommend this store.
Very nice experience Mo is the best.
I was in desperate need of a new bed and pillows. Monique by far was the best and most pleasant salesperson I’ve ever worked with. I explained to her that I suffer from migraines and she took her time to go over every pillow and bed with me. She understood this was a big purchase and was so patient. I will be calling her soon to order a bed for my senior mother.
If you go here, you must ask for Monique!! Her customer service is EXCELLENT!!! She wasnt pushy, took her time to give us quality service. She answered all our questions and made sure we understood everything before purchasing. They were also very clean and made sure they sanitized everything.
We visited the pembroke pines store ... very good attention ... alex explained the different types of beds. we have bought a queen bed and the base of it. we are waiting our turn to receive it. thanks alex, thanks sleep number pembroke pine
Loved the service!!! Alex’s help was amazing and helped us decide into getting a new mattress. We’re gonna sleep like babies from now on.
Fabulous crew. Very glad we came in. Super bed. Just, wow. Very happy.
We went to the store and saw Wilfredo we got good experience with him guidance us to buy a great mattress we are so please to met him and happy eith our new mattress, thanks Wilfredo.
Great experience at the store. Itzamarie Martos was very knowledgeable and extremely personable. We could not have asked for a better Sleep Professional. We were just walking by and ended up purchasing a new mattress. Looking forward to receiving it soon.
Carlos was amazing over the phone he helped me and was very nice
Amazing technology, fair prices, and Monique is an amazing seller...
Loved it...Great professionalism service...GREATLY RECOMMEND IT
We had a great experience love everything at the store. A big thank you to joel my sales person he was amazing . Thank u so much for my new mattress.
We went to the Pembroke Pines store and Mike helped us. He was excellent, very knowledgable and we felt very comfortable with him. Excited to get our bed soon - pillows in the store and the weighted blankets were awesome - that will be our next purchase! Considering you spend about a 1/3 of your life (give or take) in bed/asleep and sleep being so vital to well being, I feel the money we invested here is a quality one! I personally cannot wait to hit the snore button instead of having to use ear plugs! The zero gravity feature seems incredible relaxing. Cant wait!
Great customer service! We love our sleep number bed and stopped by here to look at at our upgrade options. We have many options available but need to decide what is best for us. We have a basic bed and love it! My sleep number is 35!
I went from a waterbed - the old fahioned kind that was just a bag of water to the sleep number. The transition was fine. Love my new bed.
I have a P5 Sleep number Mattress and 3 Pillows. Love them all. I had memory foam mattress before but was still waking up with pain. This mattress has changed my life.
Monique, the sales associate, was PHENOMENAL. Anytime I need to go back to Sleep Number I’ll make sure to go back to see her.
Super nice staff!! Very helpful and knowledgable they werent pressuring me into buying. Thank you!!
The entire staff was very welcoming made me feel like family!
Awesome product. Had mine 18 yrs. Ask for Monique shell take great care of you.
Jecole was the salesperson who assisted me and she was very knowledgeable about the products. She was friendly a answered my questions to put my mind at ease in purchasing the Sleep Number bed I chose.
Got exactly what I went for very quick and easyThank you for a better nights sleep with my new pillows and within a few short nights my neck pain was gone that was my goal when buying this type pillow and like magic it worked and I am now a believer and very thankful
Mike provided excellent service and great details about the different mattresses available at the sleep number store. I recommend this store and specially Mike!!!
Excellent service. The representatives in the store could not have been more helpful when it comes to explaining their products..
Nice attention and very proffesional, excellent products...but I am not a millionaire.
Friendly and welcoming. Answered all questions and concerns.
Monique is exceptional
Mike was super friendly and helpful.
Great service!! Sales associate was a great assist!!
They are customer service its really good.
Itzamarie is fabulous.
1 2 3 4 5 6......
Excellent place
Good
The attention was careful and Specialist Alexander introduced us to everything related to the Sleep Numbers highs. Make no mistake about it, this is the perfect place to buy the mattress you need.
In the store they serve you very well and are very friendly but then they have a terrible customer service after you make the purchase and have to deal with a defect or malfunction of the machine and you have to solve it directly with warranty,The guarantee is terrible, they dont answer or return calls. I still have a problem with the Light that turns on by itself and no one returns my call.Horrible! I do not recommend at all that someone buy a bed from SLEEP NUMBER
Good mattresses and innovative technique where for a computerized program they make you a study and recommend that pressure is appropriate for each you