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City Mattress
10410 Pines Blvd, Pembroke Pines, FL 33026, United States
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City Mattress

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Ju
Review №1

Jose was such a great sales person. He is very well informed on the mattress options, and was able to guide us to the best product for our needs and price point. He went above and beyond to help us, with a gentle, kind and professional attitude. I highly recommend this store, I felt good about purchasing here as the environment was pressure free, and I am happy with our selection.

Ma
Review №2

Thank you Caroline for sharing your sleep expertise and guiding us thru the many bed selections. You were extremely helpful before our purchase and readily available after the delivery to answer our questions. Thanks for a pleasant experience!sale.

Ay
Review №3

This is a great place to pick a great mattress. There are many different brands and types are available in the store. They have excellent customer service. The lady in the store was very knowledgeable and obviously took what she did very seriously. She was very helpful. They also have great return policies that most mattress places do not have. I recommend this place to anyone looking to buy a mattress.

No
Review №4

Had to go with a friend to City Mattress bought a queen sized mattress for a reasonable price. Service was good and she was informative.

La
Review №5

If I could give this place 10 stars I would. From the time that I walked in Kevin at the Pembroke Pines location has been extremely professional and helpful. He educated me on the different types of mattress while helping make my decision without any pressure. There were some delays from the manufacture due to covid that was beyond their control but they did everything possible to resolve the issue and make sure I was satisfied. If ever looking for a mattress please go here you will not regret it.

Re
Review №6

Amazing place. Saved alot of money on my bed and frame. The sales associate was very helpful and made the experience a very comfortable one like my new mattress. He was so educated on all the different products the store had to offer. Its definitely a place I recommend.

Be
Review №7

Joshua, was an amazing representative!!! Courteous, knowledgeable and patient. He was attentive, he listened more than he spoke and was not forceful. I desperately needed two mattresses, and I walked away with accomplishing just that. Your customer service deserves ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you Josh!!

Ci
Review №8

My Mom, myself and my Grandmother together Went to purchase a mattress set . I have to say it was a very enjoyable experience. They we very patient, knowledgeable and professional. All Covin precautions in place. Need a mattress I would recommend stepping in or make an appointment like we did. You would be disappointed.

An
Review №9

What a fantastic experience I had meeting with the sales person Jerry Platania. Jerry was very knowledgeable. I showed him my Macy’s receipt and not only did he beat the price but I was also able to purchase the headboard to match the Stearns and Foster mattress I purchased. City mattress has wonderful frames to hold your mattress and you can choose by color. Not only that — they are not the outdated metal frames many beds come with!If I can further boast — they delivered my bed on the next day after my closing. Am I a happy camper? You bet I am.Thanks city mattress for the free pillows!!!

Ni
Review №10

I was pleasantly surprised that they were accepting appointments over the phone to test mattresses. They have temporarily changed their policies to allow a safer shopping experience during this challenging time.We were contacted by Nera to confirm our time. When we arrived she let us in and was very knowledgeable and courteous. They have a great selection and great prices.

Bo
Review №11

Went to City Mattress in Pembroke Pines to look for a new bed. Great customer service. I had never heard of the company before and assumed it was part of a bigger box chain. It was not. It is a family owned company with very individualized attention. The whole process was wonderful. When I had a small issue with the pillows I bought to go with the bed, they were immediately on it with their great guarantee and great customer service. I would highly recommend a visit there if you are looking for high quality bedding.

el
Review №12

Great experience, Nera Was extremely helpful and made our experience a breeze. highly professional, great knowledge and customer care. will recommend to anyone. Free delivery. + Managers Anniversary discount. Loved it.

Ho
Review №13

Near was very helpful in assisting us to choose the right mattress to meet our needs. They offer a lifetime price match guarantee so no need to shop around. We are very excited about our new mattress purchase!

No
Review №14

Came in here as the first of four places we were going to visit for the day to get a mattress. Kevin was the best salesman in this field I or my girlfriend have dealt with, knowledgeable and not pushy at all. After the second place, we raced back here to purchase a deal he offered us, ask for Kevin and tell him Nomadic Jon sent ya!

De
Review №15

Amazing store along with amazing personnel. Nera was very professional, knowledgeable and fast! I was able to purchase my mattress before the ice cream melted in the car. Thank you for your great service!

Ba
Review №16

I want to thank KEVIN for guiding us to the right mattress. KEVIN was very knowledgeable . He wasVery detailed with each mattress we brought to his attentions. He explained each mattress to us and was very patient. At the end we bought the right mattressFor our daughter. Kevin did not pressure us in anyway. Again thank you Kevin .

Ma
Review №17

Great place for a sofa bed

NE
Review №18

We had been searching for months for the perfect bed and Mattress. This was finally the place. Josh was great! Awesome customer Service and knowledge of the Products. He helped us design and decide on a custom bed, something the average store wont offer. I definitely recommend this place to anyone.

na
Review №19

I had a very positive and satisfying experience with the sales representative. Manny was courteous, helpful, patient, and knowledgeable. He did not hesitate to answer my questions and made my shopping experience very pleasurable by his professional and pleasant demeanor. I look forward to my next visit when I shop for my new house. Manny was amazing and nothing short of excellent customer service! I had fun shopping at this store and sometimes shopping for a mattress is not the most pleasing experience. This store was different; they had it down to a science! Loved the experience!

Me
Review №20

Had an amazing experience with Manny Cordova at the store. Knowledgeable, friendly, and helpful. Got me a great deal for a fantastic mattress. Store delivered the products on time and in perfect condition. Absolutely recommend this store and sales rep if youre in the market for a new mattress.

Na
Review №21

I would recommend City Mattress to anyone looking to go mattress shopping. Nera Langston at City Mattress was so nice and informative! She was extremely helpful in explaining the types of mattresses and adjustable box springs that best suit our needs. She is very professional and friendly which mad the whole experience fast and easy!

Pa
Review №22

I was very surprised walking into City Mattress and seeing that they had mattresses within my price range. They had a great selection and a very clean appearance. The mattresses are a lot better quality for the price compared to other mattress stores, and I left satisfied and confident with my purchase. Nera was very nice and we didnt feel pressured at all to buy. I would recommend this store to anyone looking to replace their mattress!

Ot
Review №23

Excellent customer service. Salesman Kevin Bryant met all my expectations when purchasing a mattress for my mother. Kevin is very professional and know what he’s doing. I will definitely recommend City Mattress of Pembroke Pines, please ask for Kevin Bryant.

Ea
Review №24

Store manager was great (Nera). She was very helpful and knowledgeable in assisting with our mattress purchase. I definitely recommend you stopping by for the great prices and the free adjustable base.

Ch
Review №25

Just purchased a mattress from City Mattress, Pembroke Pines . Beautiful new showroom. Josh our salesman could not have been more pleasant. He was extremely knowledgeable and not at all pushy like many other salespeople. It was a very pleasant experience. Would highly recommend this store

Di
Review №26

Walk in this morning i had the pleasure to meet Nera Langston the store manager. She made me feel welcome and really help me and took her time with me to choose the best mattress that i would love. Great services and the place have great varieties to choose from. Can’t wait to go to sleep

Ni
Review №27

The service was quick and easy.

Su
Review №28

Best experience!! Love the costume service by manny! Love his attitude and friendly service he provided. Recommended 100% best prices ever!

ti
Review №29

Good impression when we walked in. We were nicely greeted. The rep explained the process then left us to visit and have a feel for their products. Nera was awesome; the process was smooth and short. Loved it...Great customer service! We recommend City Mattress Pembroke Pines 200%!!!

Li
Review №30

Visited the Mattress Firm on Pembroke Pines and was assisted by Joshua Simmons and it was the best experience I’ve ever had. He was extremely understanding and helpful assisted us in trying over 5 to 6 mattresses and never once rushed or made us feel like a burden. If I ever have to buy a mattress again I will definitely be seeing him again and ONLY him.Thank youJoshua!!

Fi
Review №31

Nera is a true professional who provided the best service I have ever received. I just bought a great mattress today.

JO
Review №32

My wife and I were shopping around the different stores for a mattress in the area. When we met our salesman Josh at City Mattress we knew our search was over. He listened to what we needed and found us the perfect bed for us. He was extremely patient and wasn’t pushy like all the other salespeople we encountered in the other stores we shopped. He is extremely knowledgeable not only about mattresses but about anything to do with sleep. I highly recommend this store and going to see Josh, you’ll be glad you did!!

Pa
Review №33

First time visiting City Mattress and we were very pleased with our visit and purchase. Nera Langston was amazing with her customer service and was very knowledgeable and honest in providing information on different types of mattresses. We did not feel like she rushed to make a sale and provided us with enough information to make a conscious decision on our purchase. Highly recommended. Thank you!!!

Ir
Review №34

I am so happy with my purchase.Nera was a GREAT help. She listened to my needs and budget, and showed me a great selection. And most of all, she wasn’t pushy.I would highly recommend shopping here!

Na
Review №35

Nera at City Mattress was amazing. She was extremely helpful in explaining the types of mattresses that would best suit our needs. Her professionalism and friendly demeanor made our experience such a positive one. I would recommend City Mattress to anyone looking to go mattress shopping.

Ya
Review №36

We had a great experience at City Mattress in Pembroke Pines. Joshua was amazing. He was so knowledgeable an helpful. He took the time to help us find the perfect mattress. I will recommend him to my friends and family members.

Li
Review №37

Jerry and Neva have been a great help and made my partner’s and i mattress buying experience very smooth and not at all a hassle. Totally recommend! Great prices and great staff!

Ro
Review №38

Purchased a new mattress and box spring. Sales person Nera was courteous, knowledgeable and so easy to work with. If you shop City Furniture ask for her. We were truly excited to get what we wanted both quality wise and price wise. Excellent shopping experience

Ed
Review №39

Josh and this store has been the most wonderful experience when it comes to buying a mattress.. Very honest and direct. Great sales skills and integrity. Can not be any happier. And of course great product.

br
Review №40

City mattress was amazing and very helpful with allowing me to try the different mattresses in store to fine the perfect mattress. I worked with Nera Langston and she was very sweet and helpful with showing me exactly what i wanted and in the end i got my perfect mattress

Ni
Review №41

Great and quick experience. Nera was very knowledgeable and helpful with every question we had, she took the time to show us all the options until we found what we needed. I recommend City Mattress to anyone who’s looking for quality mattresses and quality customer service.

Ch
Review №42

It was an excellent experience with Nera. She was very attentive to my wifes as well as my restful sleep needs.

Ab
Review №43

Nera is so awesome..warm n welciming.. totally won me over ..calmed my shoppers anxiety. Showroom is so clean..Btw Kevin is great too and makes great coffee

Er
Review №44

Wonderful experience, highly recommend going to see Nera, she has a tremendous amount of knowledge and spent [absolutely zero-pressure] time with us to understand exactly what we were looking for. Showroom is extremely nice, go to a Mattress Firm (before or after) and you’ll truly appreciate the atmosphere at City Mattress.Highly recommend, we will definitely be returning to purchase any additional mattresses, linens, and/or pillows! (Yeah, they have linens, and pillows!)

Je
Review №45

Nera awesome sales person I will recommend her anytime. Well informed about her product. Happy customer.😁

Di
Review №46

Nera is fantastic. We came in looking for a mattress in our price range and she gave us all our options. We just came from their competitor, who tried many sales tactics to pressure us into a sale, and then came here and it was pressure free. Very good service from a wonderful women.

De
Review №47

City Mattress has the best customer service and a price match guarantee! Nera was very helpful throughout the whole process and explained everything patiently. We couldn’t be happier with our experience.

Mi
Review №48

Nera could have not been more patient and informative. We changed our minds a couple of times and we were accommodated every step of the way. Great customer service!

Lu
Review №49

Spur of the moment decision to buy a new bed. Decided to visit this new store, and we are pleased that we did!! We were met by Nera, who took the time and patience to help us make an intelligent decision. We are very satisfied with our purchase and appreciate the great service provided! No sales pressure whatsoever, which to me a big plus.

Ro
Review №50

Excellent experience. Nera was fantastic. Great service and very informative. Prices are very reasonable. No pressure sales tactics!

ka
Review №51

Great new mattress store located in a very convenient location off Pines near the mall. Jordan was very friendly and helpful at assisting us in finding a mattress for our guest room. We were in and out in less than 10 minutes. Typically mattress shopping is very tedious and annoying, but this was great.Thanks for the wonderful experience!

Le
Review №52

LOVED our experience at city mattress! Nera was super helpful and knowledgeable when it came to helping us find the perfect king mattress. I highly recommend that anyone tries out their store.

A.
Review №53

Nera was most knowledgeable about all of the products and various options. Her people skills and salesmanship skills made her a pleasure to do business with. I am already compiling a list of possible referrals since some all of our friends mattresses are as ancient as ours ! Happy to share the comfort!

Da
Review №54

Such a pleasant mattress shopping experience. Had never shopped for a mattress on my own before but Josh made the experience wonderful. I told him the size I needed and he went from there. He was very helpful and showed genuine interest in what I wanted.

re
Review №55

Greeted us right when we walk. Very good customer service and we found what we needed. Would definitely come back and shop here Joshua Simmons is amazing go ask for him!!

No
Review №56

Nera was great! She was very helpful and gave us all the information we needed to know to pick the perfect mattress for us. I would definitely recommend this store.

Ka
Review №57

Im glad I waited till City Mattress to open up to get a new bed. Josh was highly attentive and very knowledgeable! He showed us every mattress and pillow for side sleepers and I found the one I love. I cant wait for a great night sleep on my new bed and pillow!

Ca
Review №58

Bought a new dual control mattress today from Josh Simmons, the salesperson at City Mattress. He was extremely knowledgeable about every phase of the purchase. He helped us to choose everything we needed based on our sleeping patterns and health needs and made us feel comfortable about our entire purchase.

JR
Review №59

Manny Cordova, best sales representative in the area. Very good at his job. I will definitely pass and buy again in the future from him.

Te
Review №60

The store is amazing! Excellent Attention.All the staff is super super profesional!Ms. Langston is really nice! She help us a lot to make the right decision.

Ma
Review №61

Nera was a wonderful salesperson who made our shopping experience fun and easy. The prices were very good and we are very pleased with the quality. I would highly recommend!

Te
Review №62

I visited 3 different mattress companies and none compared to the service I received at City Mattress. Not only did I walk away knowing that I purchased the best quality mattress with the BEST deal, I also walked away with THE BEST customer service experience. Nera Langston took care of us and was EXTREMELY patient and informative, she was very knowledgeable. We also worked with Joshua Simmons and he was very friendly, patient, and answered all of our questions. The quality we received in this store was A+, we would DEFINITELY recommend City Mattress to all family and friends. Purchasing a mattress can be so overwhelming and these guys make the process so smooth.

Mr
Review №63

Nera was the best! She was very knowledgeable about every one of the MANY mattresses I was trying out. She didn’t try to “sell” me on anything and she gave honest facts to help make informed decisions about my purchase. Nera was extremely patient with me and I would recommend her to anyone who is in the market for a new mattress or sleeper sofa.

is
Review №64

Jordan was amazing. I recommend going to City Mattress for any of your home furnishing needs. We came in for our new king mattress and we were in and out quickly and got exactly what we wanted. 10/10

Ro
Review №65

I needed mattresses for my daughters and decided to go to city mattress. I was greeted by Joshua at the pembroke pines location. He showed me different options and helped me picked the best according to my needs and budget. Very pleased with the service.

Sk
Review №66

Just purchased a mattress from Nera today! Had an amazing experience not to mention the outstanding customer service. They have the best prices around also. Definitely check them out for all of your mattress needs.

Kr
Review №67

Nera was very knowledgeable, helpful and very professional. She was able to get us exactly what we needed at the price. If looking for a good deal stop and inquire here.

Vi
Review №68

I am long overdue for a new mattress (12years). However, I have been dreading going mattress shopping (I’m not sure why...maybe because I have no idea what to look for). Nera took her time to explain the different types of mattresses and what would be best for a stomach/side sleeper like myself. She encouraged me to try different types and brands to see what best suited me prior to purchasing. Nera was very knowledgeable about the different types of mattresses and answered all of my questions.

Iv
Review №69

Nera was very very helpful in helping my wife and i choose the right mattress for our new home. She was very knowledgeable and attentive to our needs. I’m glad we decided to stop by and choose our mattress with her. Would recommend stopping by.

Cr
Review №70

Nera was a great sales associate and I really enjoyed my experience here at City Mattress! I purchased a Black Beauty Rest bed and is absolutely the best!!!!

Ms
Review №71

We started early today looking for a new bed, for our new home. We went all over Pembroke Pines. The fourth store is when our search was over. We met the most knowledgeable sales man, Josh. We found our bed!!!! I’m so happy we did not settle and buy at City Furniture or Rooms to Go............Thanks Josh !!!!

Lu
Review №72

Nera was extremely helpful and very knowledgeable on the mattress subject. Highly recommended to anyone in need of a mattress.

Tr
Review №73

Had the best buying experience at City Mattress today with Nera. She is phenomenal!! Knowledgeable, professional and she has the best sense of humor. Please ask for her when you stop by.

Cl
Review №74

This new store in Pembroke Pines is beautiful, well located, and has great service. Nera, the sales rep was really easy to work with. The store has variety of mattresses, and she did show us the different choices based on our preference and needs . Nice addition to this new beautiful shopping center in Pembroke pines ..

Ki
Review №75

Nera was really sweet. Very professional and understanding. Worked with me and my fiancé with all of our needs! Go see her you won’t regret it.

An
Review №76

Nera was extremely helpful and knowledgeable of all the products in the store. We came in looking for information on mattresses and found the perfect mattress AND bedroom set for our new condo. I would recommend this store to anyone looking for a new mattress, amazing service!

El
Review №77

I had the best buying experience at City Mattress of Pembroke Pines, Fl. The manager Ms. Nera Langston helped find the best deal for me. If you want a great deal go see Ms. Langston you wont regret it.

Ni
Review №78

We are so happy we went with City Mattress! Store manager Nera Langston made the process simple and easy. She is very knowledgeable, patient and has a great personality. Super easy to deal with. She listened to what we had to say and made suggestions that kept us within budget. Thank you so very much Nera! We hope you continue to help people sleep well one bed at a time. Ask for Nera! She will help you out guaranteed.

ta
Review №79

Had a great experience with Nera Langston at city mattress very knowledgeable and honest which is refreshing when mattress shopping. Found the perfect mattress for my daughter 🥰

is
Review №80

Very good price, less than City Furniture and free delivery. It does not get any better. See Nera, she knows what she is doing.

An
Review №81

After several weeks of confusing, conflicting, and confounding mattress shopping adventures, we happened upon City Mattress this afternoon. Josh was knowledgeable and patient while allowing for discussion of both objective facts and subjective customer opinions. We felt no pressure to purchase, which likely aided us in our decision-making. I will recommend City Mattress to anyone seeking a new mattress. 😃

Ca
Review №82

Nera Langston is Great and knowledgeable. She guided us to the best mattress for our needs.Sh

Sh
Review №83

Love City Mattress. Nera was awesome. Wonderful customer service, very patient and professional!

Ju
Review №84

Great product. Thank you Josh for you service.

Ke
Review №85

Great experience! Nera is wonderful, we had a good experience and got a good deal! Would recommend.

Tr
Review №86

Great inventory as well as friendly and knowledgeable staff. Nera was very accommodating to our needs and set us up with a great mattress at a good price.

Ad
Review №87

Nera Langston was awesome, and very helpful and patient with our big decision for a new mattress, very excited to get it!

Tr
Review №88

Fantastic experience shopping for adjustable base mattress. Nera was very patient and explained things very well. All with no pressure. Highly recommend City Mattress and Nera.

jo
Review №89

Excellent service, store manager Nera was very helpful helping us to choose the best matress for our personal needs .

Gr
Review №90

Nera was extremely helpful, very welcoming and friendly. A delightful shopping experience! I’d Highly recommend.

Sa
Review №91

Go see Nera for the 4th of July sale!!!She is helpful, full of information and helped us find a great mattress and adjustable bed at a great price. The nicest person ever. Lots of patience!

Fe
Review №92

Brand new store easily accessible from Pines and great friendly service. Josh was great help in picking out our new mattress! Can’t wait for delivery!

Ha
Review №93

Jerry and Nera were absolutely amazing.Great customer skills and provided great deals.As soon as I came, I knew I was going to purchase at City Mattress.

Sh
Review №94

Joshua took the time to understand our needs. He offered options to fit our special circumstances. We left the showroom with a mattress, box springs, pillows, and smiles on our faces.

Me
Review №95

Excellent service form Nera Langston very knowledge able about the products she also have a lot lot lot of patience.

Ha
Review №96

Great purchase! great mattress! great sales person ( Manny and Nera). Got great deal

In
Review №97

My husband and I went to City Mattress on Pines blvd and we find a great deal, we are satisfied especially with Nera Langston who helped us choose an excellent mattress. Just go see her, she is the Store Manager

Ma
Review №98

Josh was very knowledgeable about all the different features of all the beds and we tried a lot of them! Great selection too!

Je
Review №99

Best Store ever ! Kevin is awesome and he made our experience excellent. The Serta matress I bought was exactly what I needed for my back pain.

Ka
Review №100

Great sales persons very knowledgeable on different types of mattresses, got me a great deal on a queen size mattress 😄

Information
22 Photos
100 Comments
5 Rating
  • Address:10410 Pines Blvd, Pembroke Pines, FL 33026, United States
  • Site:https://citymattress.com/pages/store-pembroke-pines
  • Phone:+1 954-355-1544
Categories
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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