From the receptionists to Dr. Scott everyone was very professional, knowledgeable, nice, kind, and polite. My cataract surgeries both went perfectly. Totally pain free for me. I wish I would have done this sooner. Everything is brighter, clearer, crisper, color is awesome. Nothing looks yellowish anymore.My vision is like 20/25 in right eye and 20/30 in left eye.After 6 weeks I just ordered new glasses. Mainly because of slight astigmatism and reading.I have nothing but kind words for Dr. Scott and his entire team and all of Illinois Eye Center.Thank you for helping me through this surgery. I appreciate it!!!

Excellent care provider. Quick and efficient process from check in to frame selection. Everything was explained to me throughly and expectations set clearly following my eye exam. Frame selection is huge and it was fun selecting my new frames. Never felt rushed. Staff is amazing, kind and caring.

First time there and made to feel very welcome. I was impressed by my eye care physician and the facility. They explained my treatment and the long term future of my condition.

Dr Pike and the entire staff were great throughout the experience. Dr Pike calmly explained what was happening throughout the procedure putting all nerves at ease. They also gave clear and effective instructions for post-op which has led to a very smooth recovery. Highly recommend Dr Pike and IEC team.

I had my first appointment at the Illinois Eye Center recently. All of the employees I spoke with were pleasant, helpful, & handled their duties efficiently. Dr. Scott was very professional, & he satisfactorily answered my questions. My advice to friends & relatives would be to go to the Illinois Eye Center to get the best care for their eyes.

I love the organization and expediency. The reception and check in staff were kind, efficient, and fun. The staff in the back were thorough, friendly, and prompt, and very skilled. The doctors are professional yet personal and very helpful with explanations and instructions.

Everything that a patient would want from a careteam.Each person is professional, courteous, kind and helpful.Dr Scott took his time to explain a plan of care specific to my needs.I highly recommend him and Illinois Eye Center.

Excellent Custer Care from the front desk when I wanted into the door. Exeryone was very pleasant and helpful. The Dr. was very kind and answered all my questions. The staff in the glasses dept. was so very helpful too. Will definitely recommend to family and friends.

Dr Wyman is the best! Have been going to him for as long as I can remember, hope he doesnt retire any time soon(but dont blame him if he does)

I have been going Illinois Eye Center for years. The staff is very friendly and professional. I switched Doctors since mine had retired this time and saw Dr. Scott. He was friendly and thorough. The assistant was very good also.

I had the lasik eye surgery a week ago, it was a good experience, the staff is great. I highly recommend them

This is a very caring facility. All of the staff is highly professional. Dr Han has allowed me to have continued vision with macular degeneration. Without him I would not be enjoying life.

I have always felt at home at Illinois Eye. They are always polite and punctual and things get done rapidly. Dr. Han is my present doctor, and I appreciate his forthright manner and answers my questions.

Im new to Illinois, and before I moved here I had all my medical records shipped from Florida to Illinois. My primary care received the records and made new records off of those. I had my eye records transfered as well. So that the eye Dr. Could go over them before he touched me. Not here they just go in . And then tell you that they was unaware that you have had previous surgeries on my your eye in the past. DO NOT USE THIS PLACE, THEY WINF BE TOUCHING MY OTHER EYE. On top of my records being transfered, these people took pictures of my eye, and had me fill out new patient paperwork that clearly explains i have had previous surgeries. My Advice GO TO ANOFHER EYE DR.Furthermore I have had previous surgeries and the Dr. Who touched me should have known that and referred me to a specialist instead Ive already talked to Nikki and she herself assured me that Abby the director will be contacting me directly. Its been crickets of course Its sad that this company is ran like this. This Dr. Had no buisness touching me knew it. He just wanted that insurance money. For a botched procedure

From check in to discharge extreme kindness and care was demonstrated by all.This occurred at every level. Dr Pike is informative and easy to talk with.Amy the scheduler is fantastic.

Quick, professional service. Not a long wait before being seen. Friendly atmosphere.

Excellent communication of Doctors and staff with patients!Very satisfying experience!

Illinois Eye Center was able to schedule my son and myself back to back in order to make our visit quick and smooth. They did my checkup first for my son to watch and become comfortable with the process. Once it was his turn the Provider was calm and talked him through it. Overall great visit.

Great experience and life changing. I wore glasses, then contacts for most of my life (18yrs). LASIK is worth every penny in my opinion. Just be sure to put aside money in your HSA before getting the operation done. Should save you $1k+ .

Professional, Good listeners. Take time to explain or to answer questions. Caring. ... Patient focused.

This place is great!! Despite what other negative reviews said! The staff is very nice and cordial! I was in and out! The doc was awesome and he was extremely knowledgeable! My wait time was very short and I was in and out! I will most definitely use Illinois eye center of Peoria from here on in!

DR. Wyman is with out a doubt a very knowledgeable and congenial person to deal with when it comes to my eye health. I would recommend him to anyone.

What an awesome experience! Everyone who i interacted with was helpful, friendly and so knowledgeable. Dr Palmer was fantastic. The optician was amazing too. The physical environment is so pleasant, as well!

I have used Illinois Eye Center for the past 10 years. This means driving 180 miles round trip. I have this much confidence and will continue to use them as long as I can still drive. Excellent physicians and technicians.

Extremely professional and friendly personnel. Medical staff willing to explain and answer any questions or concerns you might have about your optic health. I would definitely recommend Illinois Eye Center.

Had my annual eye exam.. Everything went fine and I was done in about 40 minutes.

I had never been to Illinois Eye Center as a patient. I was having issues with burning and watering eyes. I called to make an appointment and got in within a couple of days. I saw Dr. Scott and he immediately diagnosed the problem after an exam. He took care of the issue and discussed s couple other problems that need to be taken care of. I scheduled two future appointments. All the staff was friendly and very efficient with very little wait time. Highly recommend them.

Dr. Yannis Kolettis has been my long time eye Doctor and I rate him way higher then a ten! He has my highest recommendation!

This place used to be good but then they let the pediatric ophthalmologist go. Leaving all kids with no where to go for their eye needs, it’s clear that all they care about is your money and the kind of insurance you have, your health comes second.The pediatric ophthalmologist that was here was the best in the central Illinois area. In my opinion if anyone is looking to come here you should think twice.

I was able to get a very quick appointment and then the follow up was also timely! Very efficient exam

Extremely kind, considerate, professional, clean ... And friendly.... Thanks my 👀 s depends on you by the grace of God.....

They were very efficient and fast. Very happy with everything so far. They explained everything so you could understand it all.

I had a wonderful LASIK experience at Illinois Eye Center! It far exceeded my expectations! The staff was professional, friendly, and communicated everything very clearly. I felt very comfortable through the entire process. Dr Kolettis did an outstanding job explaining every step of the procedure, which was painless and fast! In 24 hours, I was recovered and seeing with 20/20 vision! Thank you for your dedication and commitment to great patient care!

They got me in on the first day I could call them. When you suddenly lose sight in an eye you appreciate quick attention.

I was treated with professional courtesy and care by all in a timely manner.

Excellent service as soon as you enter the office. Receptionist, techs, front desk and Dr. Eyler takes care of my needs. Very concerned about caring for your vision!

I recently had LASIK done. The staff was friendly and knowledgeable, that lets you know what to expect for all stages of the procedure. Each appointment was quick.

Great care! I love the whole operation. Dr. Salim is a treasure.

Excellent care and service. Thank you.

It was easy & quick & professional.

I went to the peoria office for an eye exam for new contact lenses and everything was well and good up until Dr. Tina Thomas came in. She walked in all huffy and didn’t even introduce herself. The second she walked in, she just says “I gotta get out of here” and went to the desk in the room. She was upset because I was scheduled on an “on call” day. That is NOT my fault, although she made me feel as if it was. I told her I was in town due to my grandpa passing away of cancer and I can’t afford to go to other places without my insurance. None of that was her business, but she seemed to have no sense of respect for others. Just rude. She basically said later that it wasn’t my fault after all, but I honestly have no desire to ever see her again. I understand there are good days and bad days, but this is ridiculous. I do not appreciate my doctor treating me with disrespect as if her schedule is my fault. Extremely unprofessional and very disappointed.

I had cataract surgery done that went well. I have had dry eye for two years and Dr. E. did very little to resolve this problem. he started off with eye drop which did help but did not solve my problem after many times there with no results I stop going and just got frustrated with him . So I waited and went to the Pekin office and saw another Dr. hoping to get the surgery to fix my problem but This Dr. said she did not do this type of surgery and wants to have me buy this kit that insurance will not pay for. Supposedly this kit will help. Im on a fixed income and cannot afford to pay out of pocket to try this may work fix. All I want is the tear duct surgery to fix my problem. I guess they just want to get all the money they can before they fix the problem. Not my idea of a good place to go.Just wanted to say that I did get a response from Abby from Il. Eye Center . She had me call her and got me in to see a dr. that comes in from Florida twice a week and he was very good about explaining the problem I have and Im going back in two weeks to get some more work done .He is really trying to fix my problem . Thanks so much Abby for your extra effort.

Dr Wyman rocks. Very thorough and explained everything

Very professional and friendly. EUNICE BURGESON

My mother was referred for glaucoma. I took her there and all the technicians were very kind. Then the doctor came in. Dr. Evan Lagouros. I found him to be arrogant and flippant about my mother’s situation. He observed she had glaucoma. He did not discuss any details about the type of glaucoma or what she may or may not be seeing. He said she was not a candidate for surgery-fine no problem. Then he said there was a good possibility she had dementia which could affect her eyesight. Ok. No empathy at all. When I asked if he knew about any visual aids that might help her vision he said there were many and to look online. No advice, no suggestions. Dismissed. He is supposed to be a glaucoma SPECIALIST! I would expect him to have a vast knowledge of aids and tips for his patients. I will never take my mother back again.

5 stars! If you are considering Lasik at all, please consider IL Eye Center! They were so personable and knowledgeable! Ive worn glasses since I was a child, and my vision is now better than 20/20! They did a great job, and I am so happy with the results. Thank you IEC!!!

I just had lasik done and it was a great experience. They were very professional Dr. Pike was wonderful Jessica the lasik coordinator was incredible. She was very helpful and explained everything in detail and was always willing to answer any questions from the very beginning.

Dr Salim is the BEST! So grateful she is in Peoria!

Just had LASIK done and could not be happier! 20/20 vision after 25 years needing glasses or contacts, it’s an unreal feeling. The team at Illinois Eye Center does everything to make you comfortable from the first consultation until long after you procedure. I felt confident and comfortable in their expertise and I’m so glad I chose to have LASIK done with Illinois Eye Center.

Excellent facilities. DR lagouras is caring, thorough and good personality

I enjoy working with the Illinois Eye Center. They have ben very patient and supportive to my needs Great customer service too!!

Very professional. Well organized. Great reputation.

Check in easy, wait was short, Dr Myers was his usual effervacious (?) self, got some answers on my situation, check out was quick.

Dr.Han and Dr. Salim are so nice. The staff is so sweet and friendly.

Lasik team was excellent. Great service and communication. Outstanding value. My vision is now 20/15!!

I was seen promptly . The physicians are very good and through . The staff was friendly . The check out desk person was very friendly . I would recommend Illinois Eye Center .

Dr. Rhode has been my eye care professional for over 10 years. I totally trust him for all my eye healthcare. He removed the cataract in my right eye two weeks ago and tomorrow he removes the cataract in left eye.Due to my Glucoma he didn’t recommend a multi-focal IOL, but a week before my first procedure he found a semi multi-focal IOL option that was just approved for use. This lens will not completely free me from glasses, but I’ll have distance and intermediate vision without glasses. I’ll be able to go without glasses except for fine reading or close up work.Going back to a life without glasses is very important to me.

I had LASIK surgery about a month ago and everything has gone smoothly so far. From scheduling my consultation, to the day of surgery, everything was a good experience. Being able to communicate via text with the LASIK coordinator helps me respond and reach out on my own time. Dr. Kolettis was amazing at answering all of my questions about LASIK and PRK.

Caring people who have my best interests at heart.

I had my LASIK surgery done today and could not have been happier extremely friendly staff and no sitting around waiting in a waiting room forever I was a bit scared at first but the procedure went extremely fast and painless..thanks again

The staff was wonderful, if it wasn’t for the kindness of front desk gals my mom would have left. However, Dr. Thomas was anything but.She spoke down to my mom, interrupted her + then told her the way she gets her prescriptions is “heart wrenching.”This was her first time at this office after having moved + going to the same doctor for 20 plus years.When you pay out of pocket for glasses + an eye exam, which you know isn’t cheap unless you are going to Walmart, sams, Costco or an eyeglass warehouse, you expect everyone in those offices, especially the doctors to be kind, welcoming + patient.Instead she left feeling belittled.

Wonderful place, great with kids!

Worst experience ever, i went there for some eye issue and it ended up by giving me wrong medication and doctor realized at my 2nd visitIf you dont care about your eyes and willing to be blind go visit this place otherwise go any other place.

I had LASIK performed by Dr. Kolettis, and couldnt be happier with how it went! He was very knowledgeable, kept me informed of what he was doing throughout the procedure, and left me with perfect vision. The entire staff was amazing from the consult all the way through the followup appointment. They made the process very easy, even during these weird covid times. They are a 5 star service in my book!

Had a great LASIK experience with Dr. Pike.

Wonderful people, nice atmosphere,very good personnel

First dont schedule so many patients that one has to be there for 2 hours.Also install a TV for those who are not allowed back with a patient.

Very professional, highly skilled and quick staff. Couldnt be happier.

5 STARSMy LASIK experience was amazing from start to finish at Illinois Eye Center! The entire staff was so friendly and helpful, especially the LASIK coordinator, Jessica! She walked me through every step and took care of every single detail! Dr. Kolettis made the surgery such a breeze, he was funny and personable and made me so comfortable throughout the surgery, explaining every step! I cant believe how amazing my vision is post-op! My only regret is not getting LASIK sooner! I cant recommend Illinois Eye Center enough!

Dr. Crow she makes Shure she doesnt miss anything good doctor.

Got in quickly for an unscheduled appointment.

Six months after my Lasik surgery and I am still experiencing side effects in both eyes. I am not saying this is the fault of the surgeon, and am aware I took the risk involved. I am only here to share my experience so you will be more informed before choosing Illinois Eye Center for Lasik, or Lasik in general. I will try and keep this as objective as possible so you may formulate your own opinion of the accounts.I still have a slight smudging/smear in both eyes especially at night, a measurable astigmatism in the right eye, and a subjectively worse one in the left that manifested about three months post op. After explaining the situation to the Dr., he understandably believed dry eye was the cause, so offered punctal plugs for my tear ducts. I was informed later that the plugs were most likely not the right size, as they were very uncomfortable, and fell out very soon after placement, which was actually a relief. At my next follow up, I expressed I was still having issues, and was not happy with the results. I was told that the goal was 20/20 vision and that the laser is dialed to mainly focus on major abberations; not as many minor ones. This is not something I was told during the intake. I was told prior that Lasik corrects astigmatisms, and that touch ups were included in the treatment. He finished the session by patting me on the back and saying, Enjoy your 20/20 vision. It seemed as if the Dr. was behind schedule. My appt started about twenty minutes late, seemed very in and out, and it also seemed I was left with a sort of deal with it rather than lets investigate further demeanor.I decided to make another appointment with the other surgeon, and request more testing, as I will have to live with the results for the rest of my life. Turns out I am not 20/20 in both eyes, and he will be creating custom trial glasses to try and figure out if corrections need to be made; which is a risk and could worsen things (great).My main concern is the somewhat condescending attitude I have received from the surgeons in my persistence to get to the bottom of whatever is wrong, which may be perceived as me being difficult or demanding. Im not someone who finds pleasure in complaining about things that are within the bounds of normal expectations. If the problems were insignificant I WOULD deal with it, instead of these repeated visits. If I have questions or concerns with a surgery, I DO however expect a Dr. to show respect, share my concerns equally, and exhaust every resource in order to help mitigate without having to be hounded to do so. THAT is simply good medical practice. If I had accepted the first Dr.s conclusion, we wouldnt have discovered today that Im not 20/20, nor the measurable astigmatism, nor planned any further corrective action. Side note, I will be seeking a second professional opinion.My personal warnings would be..1. Be aware that your surgery MIGHT not produce the results you desire or are told you will most likely achieve.2. If you do have less than optimal results, you may have to push these surgeons to exhaust all resources to benefit you.3. Do you own research on the internet of stories from other Lasik patients. The staff will tell you that lasting side effects are rare, and that 99% of people are happy with their results, which is simply not the case based on my own research. You can be the judge of why they might lead you to believe that though.4. If your vision is crisp like mine was while using corrective lenses, based on my experience I would highly recommend you reconsider dealing with the inconvenience they bring. If I had known this would be the resulting experience, I would have dealt with contacts for the rest of my life and waited for other, less risky, potential scientific advancements in regards to vision correction. To go further, I was uninformed of the potential psychological effects from having what are most likely permanent abnormalities in my vision. I have discovered through other stories and my own that depression is a potential with subpar results.

Great service

Needed same day exam due to unforeseen issue. Dr Rhode examined me with incredible professional. The staff handled every procedure explaining in detail. The thoroughness was very appreciated and I feel very comfortable with my diagnosis. Thank you for care.

I recently went to Illinois eye center in hopes of getting Lasik but I was not a good candidate. So I got new glasses that I absolutely LOVE. I have never been able to see very well and this is the best I have ever seen in my life!!! Thank you so much ❤️

Ive been here a few times all the staff that i had contact with were very pleasant and professional. I seen Dr. Mercandetti i enjoyed meeting him he was very friendly and professional I highly recommend him.

Great care—but bring a book!The two doctors I’ve dealt with there in the last three years have been first-class, knowledgeable professionals. The techs and support staff have also been very good. I dealt with three techs my last visit (Jan. 3) and they were all top-notch.The problem is the wait. When I made my appointment I told the woman who set it up that I had experienced interminable wait times in the past—once in 2017 and two cataract surgeries last decade.Since my appointment was at 1:40 and the doctor who I was seeing got back from lunch at 1, she told me my wait probably wouldnt be too long.Wrong.The process began very well. I’d really like to give a shout out to the woman I first encountered—Krissy Sprinkle. She left her station about 150 feet away to come all the way to the entrance to ask if I needed to check in. She then led me to her cubicle and began that process.She discovered she was missing something to move things along and she literally ran to another station and hurried back.That was the last fast thing that happened. The waiting room had at least a dozen people in it though not all were patients. Not good.By the time I got called back it was 2:30—51 minutes past my appointment time.I then got a very thorough eye examination from one tech and was seen by two others.Then the doctor. Dr. Hu was great. Very knowledgeable and a pleasure to talk with. Hes just got a certain vibe that makes him easy to like.So my total time there was one hour, 50 minutes. The confirmation email I got for my appointment said allow two hours so at least they’re honest about how long things take. The problem is, it takes too long.The care you receive makes the wait time worth it but they really need to address the herding them in like cattle mentality they have that makes them double and triple book appointment times or have appointment times running so close together that overly long wait times are virtually guaranteed.

Everyone was very friendly and professional. Was a good experience.

Edit after reply: theres no need to discuss this. A reply that had meaning would be along the lines of well look at how closely we schedule appointments and our staffing model... realizing some appointments go over and some under (we try to spend quality and efficient time with each patient)... but anything past ___ minutes does seem unreasonable. Sorry youve encountered that every time... and so too apparently have most reviewers so we realize its not an aberration. Well be working to fix that, and well also work on a way to let our patients know what they should expect so their day isnt wasted waiting in our waiting or patient rooms for staff to be ready. Overall, sorry. Were going to legitimately try to make a systemic change.Original: Never on time... Ever. By a long shot. Always without notice, explanation, or apology. However, they have great doctors and cadre of medical staff. Just stinks the administration side cant support them or the patient and family experience well enough.

This was my second eye, they didnt give .me the antithesis. I kept telling them your hurting me and that hurts, I said it several times. They could have stopped and give some more twilight. Just because I went in tjred doesnt. Mean I shouldnt have the antatesia. Now Im In pain and that was a horrible experience. Im not happy with them.

Wait times are always very long at this office. Having interacted with each of these providers multiple times, here is my review. Dr. Lichtenstein and Dr. Crow are both great. They are thorough and make me believe they care. 5 stars for them. I would avoid Dr. Goodale. He is arrogant and dismissive and does not perform a complete exam.

They have been capable at everything involving eye sight.

Typical eye exam experience, OK experience. What I didnt like... I went to get an updated eye glass prescription. To get glasses you need to know your pupillary distance (PD). The optometrist would not give me this number, she said the optical department could give me the PD measurement. The optical department wanted to charge $30.00 to measure PD! This withholding of the PD measurement is done to prevent you from getting reasonably priced glasses online. They want you to purchase from the optical department. A conflict of interest one might say. I think its completely disgusting that I went there for an eye glass prescription but they withhold a critical piece of the prescription. Yes this is common practice, but we as consumers must stand up against this practice and let optometrists know this is not acceptable. Yes, you can get tools/smart phone apps to measure PD, but thats not the point, I went to a professional to get a professional prescription and they did not give me all pieces of the puzzle to get a pair of prescription glasses. Not professional in my book.

The Illinois Eye Center claims to be on par with Iowa and others and for the most part Id agree. For a certain range of needs. The main problem is that its run like a factory but it seems to have always been run that way. The new building is setup really well. Its just that the waiting rooms feel so squished. I try to avoid them for prescription updates. But as far as testing my blindspot and eye structure, they are well equipped. Ive heard good things about their glaucoma doctor and he seemed sharp. As far as the initial diagnosis I felt compelled to visit Iowa but am satisfied with their ability to assess my progress.

Excellent staff very friendly and professional. They don’t try sell you what you don’t need. My family been coming here for 20+ years. We get eye exams, contact lenses and glasses. Never had a bad experience

They are a full service, high quality and friendly place to have your eyes taken care of.They make sure to stay aware and provide the best

I had LASIK done and I love it! Dr. Pike is super easy to talk to and made me feel very comfortable. He is confident with his abilities and demonstrated them well. I highly recommend!

Efficient welcome staff when you enter the building.There is an entertainment area for kids which was a nice surprise. And the optic center has a nice selection! My doctor is very thorough, knowledgeable and eager to answer any questions I have.

No good. Go to other, more friendly eye centers.

Today was a Friday so there was a ton of people there, but its easy to see why. if you have the best doctors and help available anywhere, as far as I can see.The nurse or technician spent more time trying to get a reading on my eye then Ive ever got anywhere before.I went ahead and ordered trifocals. They have a large selection of frames to choose from. I saw a specialist today because I have a beginning stage of macular degeneration. I also have a stigmatism.Some places are in a big hurry to get your money.But when I asked about reading glasses the technician told me that I should wear my trifocals for a couple weeks to see that they were a perfect match, before I went ahead and ordered reading glasses. Since I have a stigmatism it will be harder to find a match for reading glasses anyway.I got all the information that I needed and the doctor even asked me a couple times if I had any more questions. I was glad that I wasnt hurried through.I would recommend Illinois Eye Center for anyone but you will not have to wait as long if you visit on any day other than Monday or Friday I think.

Earlier this year I needed a new pair of glasses. I had a script from another facility and I wanted to get my eyes checked before purchasing new vision wear. I went through the series of vision test with other faculty. The doctor came in he did not address me say hello or introduce himself. He immediately started scolding you saying I do not need glasses. I tried to explain myself as how I could not do my job or see the things I needed to see. He insisted that I see another ophthalmologist at the center. When he was speaking to me concerning this matter he made me feel as if I wasn’t telling the truth concerning my difficulty seeing. After going home and thinking about my visit I decided that I did not want to come back to the Illinois Eye Center. I went several months without being able to see and it’s affecting my job. So today I went to get a visit with another company in the area. Most EyeDoctors do a free visit or $25-$50 Exam. When I went to run my insurance I had found that I had been billed $287 for a office visit I exam at Illinois Eye Center. This used almost all of my $300 allowance for two years on my eye plan. I called the office to make sure that this was correct and found that it was true they had charge me that much and also given me an incorrect diagnosis. Lesson learned that I will never go back here or do business here again. We have children and myself and my husband both wear glasses and we would never go back there again. I am thankful that I found another ophthalmologist to take care of me and give me the glasses that I truly needed. Illinois Eye Center will not refund me the money or help me in anyway.

Ive been here multiple times this past 6 months. Each time, the wait has been pretty reasonable. The staff has been pretty friendly & Dr. Cuite has been great. She seems to be in high demand there, so she can be in & out fairly quick. But, always in a good mood & makes sure any questions are answered before leaving. I would definitely suggest if you have questions, have them ready!

Exceptional

Very frustrated, waiting over 1 hr for initial appointment for doctor to exam small wart on eyelid. Already in 2 exam rooms w/ different nurse taking different info. Poor procedures, inefficient. Ill try to avoid in future.Update. Returned for actual minor surgery. Arrgh. Waited 1.5 hrs! Procedure ultimately was only 20 min. Very frustrated w/ scheduling.

Warning, watch for charges that should not be processed the way they do. They gouge patients. Wish I would have seen the other patient review before going in for a routine eye exam. My routine eye exam should of been covered, but Dr. Pike chose to charge me medically for a question I asked, but he never helped me with it. Then he told me to get some blood work done, for a condition I might have. I only saw him for a few short minutes. The routine eye exam is no longer done by the ophthalmologists at this practice. They have an assistant. I went there, and thought I would pay for the ophthalmologist to do the vision check, so not only did he not do the exam, but charges me medically for not helping. My bill that day should have been $20 for a routine visit, but now being charged almost $200.

Been IEC patient/customer for 25+ yrs. Nothing but best care & service. Some servers not chit chatty but all very professional, thorough, & accurate.

In 2016 my 5 year old boy was let go from this facility due to 3 missed appointments. At the time I was a single dad who had custody wile working full time his mom failed to take him all 3 times with out me knowing. Its Apr 2019 and tried to get him seen for the quality of work the drs do and was told he can not return until he is above age. This is complete nonsense and their politics should be reevaluated!.

Had a great lasik experience here w/ Dr.Pike.

Elizabeth Lee is spot on.Oct 2013--1 out of 5 stars: I have now been there three times for my toddler son because of eye issues. Our doctor did not readily explain vision enhancement options or advice, and we have had zero improvement but plenty of wasted visits & even more confusion.Beyond the medical care itself, the experience is atrocious. We have now had to wait a minimum of an hour on each occasion just to be seen for no more than 5 minutes--with a decent bill waiting for us a week later.To make the experience worse, as a nurse was calling in another patient from the waiting room, she said glad its not the toddler who was crying. The toddler she was referring to was my son who had already been waiting for an hour over lunch time. Completely unprofessional, and I will never bring my family back to this office.Plan on at least one hour minimum for waiting room time, plus travel time to get to this terribly located clinic. Best, though, to just save your time & stress and find another eye care clinic.UPDATE 5 MONTHS LATER: The original pediatric eye doctor we had seen just didnt work out--she wanted to jump right into surgery & didnt give us favorable options. We decided to go with a 2nd opinion from Dr. Lichtenstein, and we were amazed by his care, concern, expertise & guidance. He has been incredibly helpful, and--for the first time--we have noticeable results with his recommendations.If you need pediatric eye care, dont waste your energy with anyone else--just go with Dr. Lichtenstein no matter how long you have to wait for the appointment.

My daughter is a patient of Dr. Lichtenstein. He performed a cataract surgery on her when she was 5 and she is 9 now. He did an amazing job. He is the kindest doctor and his staff is so patient and kind to us. Couldnt ask for a better practice!!