5 Stars is NOT ENOUGH! Thank you Angelica for being YOU. Your caring spirit was felt the minute my parents came in the office. Thank you Dr. Gerhart for your patience and expertise. We are so grateful that NOW my dad can be part of all conversations and can hear his grandchildren giggle. Thank you Livingston Hearing Aid Center for CARING.
I had my hearing test done today, 06/26/2021, after 2 years gap at Livingston, Plano, TX.Everything went smooth, from check-in to check out. Super nice people, the front desk lady, and the doctor who gave me the test. Took her time to get through each step of the tests, then to explain how I fared made me feel very comfortable.This is a professional as well as a very caring place to get your ear tests done.Thank you everyone at Livingston Hearing
Nice and clean environment and friendly staff. Thank you for the cleaning. 5 Stars 🌟
The experience in this visit was great, the reception lady was very friendly, very polite.Dr Hunter is the best, very professional, explain everything in detail about the services that wil be providing. Very comfortable environment when doing the test.Highly recommended.
I had an adjustment made on my hearing aids and got some questions answered. Gyna was extremely helpful and advised me of information I wasn’t aware of. Thanks for the great service Gyna !
I pushed ear wax deep in my ear and it’s been bothering me for days. I called and they took me in immediately and Gina fixed my problem in a matter of minutes! Awesome place!
Once I bought the hearing aids like toda after years of ownership they completely Check the working order of them while checking I have no wax build-up that would muffle or block the sound coming into my ears. Great customer service!
This place is awesome!! Love the staff and the doctor. Highly qualified. I would recommend this office!!!
So helpful and delightful. Answered all questions I had.
I have to say this facility is so awesome. The staff has gone above and beyond to help. I face Angelica is the sweetest most caring person. Dr. Is so awesome Helped me in my time of need.When I couldnt get to the office he came to me in the worst rain storm.Thank you to everyone at Livingston Hearing Aid Center. I appreciate everything you have done to help me.And I love my hearing Aids they are awesome.
The receptionist was wonderfully helpful today including replacing a needed component immediately and then providing packages of the part in a very professional yet warm manner. Very thankful for her help!
Livingston is following cdc guide line. I have been going to Livingston for more then six years on Custer road in Plano Tx. Very happy with service. Always treated me with respect and try to fit me if I call last minute to do adjustments. Very professional front office employee and Hunter took care problem I had with my hearing aid. Checked my ears. Clean my hearing aid made sure it was working good. Took time to explain. This the only place for me. This is my second set I have purchased and very happy.
First of all I would like to acknowledge the receptionist for extending a caring cordial greeting to each person that steps through the door of Livingston Hearing Aid Plano location. The audiologists went above and beyond in treatments that improved the quality of my hearing experience. I appreciated how my ears, and audibel devices were so carefully cleaned, and examined for better hearing.Sincerely,D Wallace
I always have a pleasant experience when I go to this Livingston. Ruby and Angelica are so sweet to work with.
Very caring of patient and needs. Very professional and knowledgeable at the same time.
This office went above and beyond to help my mother with her hearing aid that she did not even purchase from them. I called and even though they were completely booked, they worked her in that afternoon. Thank you Livingston Hearing Aid Center for caring for people so well.
I went to Beltone for an appointment and they had shut down and were gone. I stopped s as t Livingston and they did what I needed to have done. This place has manners and is really a nice place. I made an appointment For a few months down the road and I know they will be there.
Dr. Gerhart was very friendly, professional and kind to my 89 year old mother.The staff at Livingston Hearing Aid Center were also very friendly and welcoming! I would highly recommend Dr. Gerhart and Livingston Hearing Aid Center for your hearing needs.
Wonderful to have my aids working properly again. Angelika (sp) is always very accomodating & pleasant. Its always a nice experience to visit this office. Thank you..thank you!!!
Really love this place. Angelica is awesome and Dr Hunter Gerhart is friendly and very attentive. Cleaned my aides, and checked my ear canal for a wax buildup, and gave me a quick hearing aide exam. They are the best!!!!
I just came home with the most incredible hearing aids I have ever had the privilege to own. They are an amazing company and the Custer road location has very friendly people, they work hard to make sure you leave with a better chance to hear. I love this place!
Dr. Gerhart is the absolute best. I brought in my 96 year old grandfather, and Dr. Gerhart and the entire staff was extremely helpful and professional. Dr. Gerhart took the time to get to know my grandfather, explain everything, and answer all of our questions. There is nobody else I would trust more with my grandfather’s care. My grandfather even said that it was the best care he has ever received by any healthcare professional. Thank you so much Dr. Gerhart and Livingston!
My hearing aids were cleaned and the filters were replaced. My hearing was thoroughly checked and the inside of both ears examined. Missing wires that help to hold the aids securely in place were replaced. I was pleased.
I am delighted with the professionalism, courtesy and friendliness of the doctor and staff. I am a veteran and have been treated with the utmost respect. I very highly recommend Livingston.
Great experience. Everyone is wonderful and service is fantastic. Very professional yet caring.
This is the best Hearing Center Ive experienced. Dr. Hunter Gerhart is the best doctor, he is so caring and really listened to my concerns about my hearing loss. He precisely adjusted my new hearing aids several times to make them work perfectly to my needs. Also the girls in the office and the doctors assistant go out of their way to get me an appointment as soon as possible and help me with questions, they are very polite and friendly. I would highly recommend the Livingston hearing aid center and Dr. Gerhart to anyone who needs hearing aids.
Very friendly and very helpful. Would recommend to my friends
I have been a patient here for three years now and the service has always been exceptional. I recommend Livingston Hearing Aid Center to my friends that are interested in learning more about Hearing Aids. The front staff and doctors have always done a great job in helping me with my needs over the years.
Always, clean, friendly professional. I have utmost confidence in them.
Dr. Gerhart and his team are excellent! There are so caring And very thorough. My parents can hear again. We are so grateful! Thank you Livingston hearing
I have been going to Livingston for many years now. They are always punctual, latest technologies, experienced doctors, updated equipment. Definitely worth going to have a consultation.
I am so pleased and I feel really Blessed. I have been wearing hearing aids for years. My old hearing aids were Hanging on by a thread and I was truly suffering. I could not hear and my confidence was none.I felt left out of so much. Thanks to Gyna and Dr Gerhart I have new hearing aids. I’m literally tearing while writing this. They took such good care of me. They got it right. They fine tuned my new hearing aid perfectly. Thank you guys for caring and taking pride in what you do. It Matters. Thank you again.
For some reason the hearing aid in my right ear quit working. I took both devices to Livingston Hesring Aid center. A technician cleaned both devices and I can hear thru both ears.
Very courteous staff, appointment on time, very thorough and helpful examination. Overall excellent!
The staff are very professional and friendly. My Mom loves her hearing aides and they always take time and care with her.
Always helpful with my hearing equipment. Working with me to adjust to exactly what I need.
Everyone at this office are always very friendly and professional!
Thanks very good and friendly fast serviceAppreciate
Dr. Owen is fantastic! She has taken the time to show my clients how to properly put in their hearing aids and also see that aids that were purchased elsewhere are repaired with no charge. Her professionalism as well as the rest of the staff is miles above their competitors in the area. I highly recommend this office to anybody who has concerns with their current hearing aids or needs new ones. You wont be disappointed by the service and integrity of this office.
Very Professional and absolutely On-time!!!!
Great service and very knowledgeable doctors.
Always very professional and prompt service.
My mother recently moved here from Colorado.Dr.Owens worked with her previous provider and worked with my mother in a prompt fashion.She extended professional courtesy and my mom says this is the best she has heard in 11 years.-Angelica, the lady at the desk, is very helpful and very nice also.
Thank you Dr Haley Owen and your staff at Livingston Audiology & Hearing Aid Center in Plano. My experiences with you have been exceptional. So I asked what makes you different? An easy answer is you care about your patients, but the real difference is you took the time to understand my lifestyle and needs for the proper hearing devices. I changed from another provider because they just wanted to up-sell and fit me into something that was not right for me.Your office treats everyone with respect, but I feel you (Dr Haley) treat me with dignity with my hearing loss. Hearing loss does create many jokes and sometimes is an embarrassment. Understanding the patients lifestyle allows you to do the very best in helping a patient overcome the issues of hearing loss. Just small talk and suggestions made, allow me to appreciate your unique passion in helping people. I would be happy to be a reference to anyone who has concerns about taking the next steps to better hearing.Thank you for who you are!
The most professional staff that made me feel very comfortable and cared for in all aspects of this journey! Dr. Owen was patient, knowledgeable and very informative answering all of my questions. I am incredibly pleased with the results, therefore I can easily provide a five star rating with my highest recommendation.
Took my mother in law here. The staff was great, in particular want to mention Angelica whose customer service was fantastic. She was very patient, took the time to explain options and went out of her way to make us comfortable!
Excellent, timely and very cordial service. This is one of the very few centers (and I do not know which others) take Medicaid. I am so glad I found them for my dad. Everyone in the office is so professional and friendly.
I went to Livingston for my annual hearing exam. Met with Dr. Hunter Gerhart who is wonderful! I suffered a 35% hearing loss caused by a medication. Angelica at the front desk is pleasant, friendly and courteous. Plenty of parking! Highly recommend Dr. Gerhart!
Stellar experience! When I first came for a hearing test at LHAC Plano I didnt realize how cheerfully, expertly and passionately Dr. Haley Owen and her staff would help me each time I returned for adjustments or routine service. My experience with the first hearing aid was so excellent that when my other ear needed help I didnt hesitate to return to Dr. Haley and LHAC.
If you value your time DON`T go to this office. I call them yesterday to schedule appointment for my mom and specifically ask if the accept Medicaid. I ask 3 time to MAKE ASURE and they set yes we do. I took half day off the job and bring my mom to this office. After check in, doctor set sorry but we dont accept this Medicaid.
Friendly and knowledgeable techs
Getting hearing aids the Dr seems nice and very knowledgeable
Always helpful to solve problems
Excellent in all elements.
Went on a free consultation but everything was different than the advertisement.
Great service, explained everything.
I have had the best experience ever with Livingston Hearing Aides. Hunter is so knowledgeable andPatient with me. I never feel rushed or uncomfortable asking so many questions. Sometimes I have to have info explained several times, and he always seems to helpful me understand better. I will continue with Livingston as long as I need hearing aide, which will be forever! I have recommended my friends to Livingston.