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T-Mobile
201 Tanger Outlets Blvd Suite 600, Pooler, GA 31322, United States
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T-Mobile
Comments
Sh
Review №1

Jordan was amazing and very attentive. I appreciate his help with my device. Recommend Pooler Parkway T-Mobile store. Staff is friendly, and very helpful!

Gr
Review №2

Had trouble with my phone and Juan worked for over an hour to fix my problem. He is excellent and didn’t stop until he fixed it I give him 5 stars for working hard on my phone. Thank you Juan

Sh
Review №3

Good luck getting help these people are more interested in what music is playing then doing there job.

Th
Review №4

Great place very nice reps easy in easy out i feel like the reps actually care and not just about makeing money

Br
Review №5

Everything went well. Customer service is always great!

Ra
Review №6

Always nice people here. Store is clean, not rush or crowded.

Mi
Review №7

Be dry nice and professional

Ka
Review №8

U really do not want me to share my experiences with t mobile.

Ka
Review №9

Pooler Ga store were so helpful and friendly. Went above and beyond to help me w issues o was having ! Thank you

CH
Review №10

COOL PEEPS 😎

iC
Review №11

Our company trust SHRADDHA PATEL in T-Mobile very good service, she is amazing customer services and very knowledgeable if you come there Ask for her will help you 👍CELLPHONES SCREEN REPAIR >>>>>>>>>>>>iCell Repair POOLER

Au
Review №12

I’ve gone to this t-mobile 3 times so far the 2 visits i had We’re great the two people who helped me were fantastic, but today i went In to get my boyfriend a Apple Watch and a guy named Carlos helped us, he has a very bad attitude, he is definitely not a people person. He needs to work on that, he made us end up changing our mind and we are going somewhere else to get the Apple Watch. I’ll still come back but I’ll wait for somebody else to help me if i have To go to Carlos.

ev
Review №13

Everyone at this location is great, but Nikki gets my vote for outstanding customer service. She is a friendly knowledgeable professional that will go above and beyond for her customers. Employees like this are rare. Every interaction with her was pleasant and professional. Thank you Nikki, these 5 stars are for you. YOUR AWESOME!!!!

Te
Review №14

So helpful and professional. I broke my phone and needed a replacement badly. The rep gave me all the promotion deals and we selected the best option for me and my budget.

Ei
Review №15

Im disappointed that after an associate removed my screen protector. She gives me this universal liquid glass. Which is not a screen protector. Its towelettes. I went back to ask for a screen protector and was told they have none in stock. And it was of my convenience to buy one somewhere else. And that she didnt even charge me for the liquid glass which costs $20. Well, you cant charge me after you removed my screen protector. I didnt ask you to remove it. Thanks! Now I have to spend out of my own pocket when it wasnt my fault.

Ta
Review №16

Camblyss was the one that helped me out from switching from Verizon. Answer all my questions and was very nice and patient with me. I appreciate her and her team for all the help. Thank you! And I recommend this store if passing through.

Ma
Review №17

Been a T-mobile Customer for over 4 yrs now and the service i received today was outstanding. I was coming to get a replacement phone for my son and Amir was courteous, friendly, funny and quick to answer any and all questions i had. He helped me choose the right phone for our needs and set it up, screen protector, case and all before i left the store. Very knowledgeable, super friendly as well as the store manager (i forgot his name sorry). This has been my go to store this year for anything i need and this is the reason i come back. Awesome Team!!

Kr
Review №18

We just touched down in the states after living abroad for almost 4 years. I orginally came in for service for myself and Ken was SO great that my husband (a former sprint customer) left as a new T-Mobile customer! The entire staff was AMAZING and Ken was phenomenal! Ken was very knowledgeable on all products and plans. We are saving so much because of him! I would definitely recommend this store to any and EVERYONE!

Op
Review №19

Staff is nice, and there is a variety of phones n gadgets to choose from.

Th
Review №20

Wonderful Atmosphere

wi
Review №21

My visit here was awesome!!! I came to get phones for my kids and Shraddha helped me. she went above and beyond to make sure I can get 3 new phones for my kids. If your in Pooler and planning your visit please call and Ask for Shraddha and set up your Visit with her. She will take care of you!! She needs better position. Thank you for helping me!!

BE
Review №22

This store needs better management. Everytime I go to this spot, the staff never gives me the greeting of the day. I guess this is what happens when you have nothing but young people working there. Also, Ive been told 3 times now to go to another location because they do not have a particular item. When asked if they know if and when they may recieve anything, they have no answer. Makes no sense. My advise to the staff is, if you do not like working there, quit. Tons of people looking for work and Im sure you can be replaced quickly. I will take their suggestion and take my business to another lactation.

Bi
Review №23

Great service...top notch!!

Da
Review №24

Jaron was great he was patient and helped me in every way to make the best choice for me.

Be
Review №25

Had a great experience in the store swapping over to a new prepaid plan. Amir answered all my questions in great detail and had tremendous patience with me. Great store with great employees. I couldnt be happier to be a TMo customer.

Ma
Review №26

Very helpful staff, and very friendly.

ma
Review №27

My daughter has an IPhone 8 that started making a weird sound. Dealing with Apple and Assurant is a frustrating process. Devon and Nakita went out of their way to help us and made the process more tolerable. The staff in this store is professional, courteous, respectful and treats customers with care and kindness. This will be the only TMobile store I visit.

Le
Review №28

The best store for the best customer service at any Tmobile youll ever step foot in. These guys and gals here go out of their way to make sure you get the answers you need, the deals you look for and service you deserve! Go there and tell them Lee from Grainger Honda sent you!

Mi
Review №29

My friend.

Br
Review №30

Staff was really helpful with any and all questions we had.

Sh
Review №31

This store Manger stepped up and made a horrible situation an amazing one if I wanted to leave T-Mobile today he completely changed my mind. If your in the area come check them out.

Su
Review №32

Excellent service by Kettey

ja
Review №33

Great store!

Pa
Review №34

Very helpful and knowledgeable

Information
5 Photos
34 Comments
4.5 Rating
  • Address:201 Tanger Outlets Blvd Suite 600, Pooler, GA 31322, United States
  • Site:https://t-mobile.com/store-locator/ga/pooler/tanger-outlets-blvd-pooler-pkwy?y_source=1_ODc2OTUzNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 912-450-0949
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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