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Choice Auto Repair
500 Nowell Rd, Raleigh, NC 27607, United States
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Choice Auto Repair
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Ch
Review №1

Can’t say enough positive things about this team. Quality parts, fluids, service, etc. from the techs as well as consistent communication from the office. Plenty of shops you could go to that couldn’t care less about your issues, but Choice Auto truly has gone above and beyond every time I have been here. Alton, Kit, both Tim’s, and the other Techs that work here are well-trained, communicative and honest. Hands down the only shop I would consider in Raleigh to work on my car, period.

La
Review №2

When I unexpectedly had car problems on my way to work, they got me in quickly and were able to tell me what was wrong with my car in no time! They took the time to explain the needed repairs and the cost beforehand. They ordered the parts and got my car back to running like new as quickly as possible. I even sent my boss here after he had a terrible experience at a car dealership for routine upkeep on his wife’s car. He said he Choice Auto Repair was “Amazing!” and he’s never going anywhere else.

Er
Review №3

The staff at Choice Auto Repair are friendly and efficient, and the communication was clear. The estimated work times were accurate both times Ive used this garage. The prices were more than fair and given up front. Im very happy with my experience here.

Aa
Review №4

After a clutch repair from a different shop died after a year, I decided to give Choice a call. They were very flexible and the estimate came with pics and detailed explanations. I sent that to the first place and that shop was useless in offering any warranty on the lifetime parts.The guys at Choice even gave me a loaner car. The customer service was extraordinary!

Ma
Review №5

Choice Auto Repair is fantastic, and Kit is wonderful! I scheduled an appointment to have the AC fixed, but there were a few other issues noted as well on my 2008 4runner. Choice Auto Repair was transparent with what needed to be done with my vehicle, explained everything in a kind way that I could understand, and was not pushy at all which I appreciated. Having just moved to the area, it can be challenging to find a mechanic you can trust but Kit made it easy. Highly recommend!

Ti
Review №6

The customer service here is great. They were very throw and prompt. I didn’t feel like they were trying to up sell me or pull a fast one. I felt they were honest and forth coming. Even sent me pics of items that needed repair so I could see it for myself.

Ha
Review №7

Choice Auto Repair is amazing! Kit is amazing! He truly cares about the customer and ensures that every person that comes to the shop is taken care of! I had trouble with my car, not knowing much about cars I was hesitant to contact any auto repair shop but Kit was extremely accommodating and helpful! He explained everything that they were doing in detail and made me feel comfortable, informed and confident in their services. My entire back brakes had to be replaced and he was extremely upfront and explained everything that had to be replaced in a way that I was able to understand (not being a car person). He even followed up with me to make sure everything was in working order a couple days after I had gotten the repairs. I am a college student and Kit was able to work with me to make their services affordable (which is something that not a lot of business put a priority in). 100/10 recommend Choice Auto Repair!

Gw
Review №8

I know it is not always possible to diagnose a mechanical issue over the phone, but between the technician asking the right questions and me bringing it in when I did, they accurately identified the issue and completed my repair successfully and affordably.During the call to set the appointment, the technician also kindly advised me when to arrive to ensure that they could complete my repair that same day.I did wait at the shop while they worked on my car, and their WiFi-equipped waiting area is comfortable, quiet, and clean.Im really thrilled with the service this shop provides. Ill continue to bring my current Nissan sedan here as long as I own it. If I were to buy another Nissan, I would definitely bring it to Choice Auto Repair.

Me
Review №9

Were able to fit me in on short notice when my tire went flat. Great communication and quick service had me back on the road same day!

Al
Review №10

Choice Auto is awesome. Plain and simple, they perform quality auto repair at reasonable prices. Ive had them work on my SUV for multiple fixes (brakes, tires, wheel alignment, oil change, general maintenance) and they offer so much more expertise as Master Technicians. They provide diagnostics so you know what is starting to wear on your car and you can prepare to replace it vs being caught off guard. Highly recommend going to Choice for regular upkeep to get the full life out of your vehicle.

Je
Review №11

This was an amazingly simple and efficient experience. Everyone was so nice and super helpful and fast!!! I will definitely be coming back!

Ja
Review №12

I called to schedule an appointment to bring my car in to get looked at for squealing brakes and they were able to fit me into their schedule for that same day. They looked over it and fixed the problem all in the same day. They also send a link out that allows you to see what they did to test the vehicle, what the diagnostic is, and recommendations for fixing it/what they did to fix it. The next day they reached out to me to make sure that everything was still working well with the vehicle! Highly recommend this place!

Je
Review №13

Ive been a choice auto customer for years.Every time I interact with them I am pleasantly surprised by the level of professionalism and the reasonable cost of maintaining my car. I highly recommend them!!

Ry
Review №14

These guys have done an incredible job since I’ve been introduced to them a couple of years ago. I’m always impressed with how they treat their customers and I always feel safe allowing them to service my vehicles since I have gotten scammed in the past. As a business owner myself I really appreciate good quality and these guys deliver every time.

Di
Review №15

I moved to the area a few months ago so I had no idea of what mechanic to go with. I ended up with choice auto repair after reading reviews. I needed new brakes as well and an inspection. Called and spoke with Kit who was extremely helpful and set up an apt with me.Kit called later in the day saying my car needed more work, I was a little skeptical at first but he sent over pictures with proof of the things that needed to be fixed in order to pass inspection. That was really helpful in helping me feel like I wasnt being swindled out of unnecessary things. He also explained each thing that was being fixed.After My car was fixed the team made sure to call me a couple of days later to follow up and make sure everything is good to go.10/10 would recommend, great customer service 👌🏾

Ji
Review №16

Got me in same day and finished right on time. Good value and very professional. Great job!

St
Review №17

These guys are wonderful! Every time I’ve had to make an appt I get a response back within an hour. Everyone has always been super nice and helpful. I’ve never felt mislead or ripped off. 10/10. I will always bring my car here for any maintenance or repairs.

Za
Review №18

Wow, customer service great. . . & best of all they got my a/c fixed. I’m so thankful, was beginning to think it couldn’t be done. Being that we had got it “fixed” twice before coming here. Thank you guys soooo much. I will be returning for any repairs needed

Er
Review №19

Great work and very nice staff! They did an extensive check up and repair of my brakes. I will definitely be using them again!

Ch
Review №20

I highly recommend Choice Auto Repair to anyone in the Triangle. Kit and Alton were both very helpful and took the time to explain everything in detail. I am not someone who knows much about cars and during the entire process they did not make me feel pressured to have extra work done. They are very easy to get in touch with and even held on to my car a couple extra days before I got back to town. 10/10 customer service, professional, and knowledgeable! I will be returning to Choice Auto Repair!

M
Review №21

Everything is perfect! Thanks, Alton for a great experience with my car! Being an elderly woman on my own, I feel I can trust your company to be honest about what my car needs.You have a very happy customer here!

Ze
Review №22

I had a friend and coworker recommend Choice to me since I had just had a bad experience at another place in Raleigh recently.Their professionalism was unparalleled and absolutely ridiculous. They are good, HONEST technicians and have made me a customer for life.If you are considering taking your car here, rest assured that it will be in good hands.

Ky
Review №23

Dom and Alton at Choice Auto Repair helped me out in a time of desperate need. My car started smoking and I had no idea what to do. I called them and they walked me through how to get to them safely and were able to fit me into their schedule the same day, and do a full diagnostic. I was very comfortable while I waited for them to do the repairs and they explained everything they were going to repair. They set me up with a loaner vehicle while mine was being repaired and had the repair done exactly when they said they would. The customer service was unapparelled. I would highly recommend them. I was truly grateful for their compassion and professionalism.

CH
Review №24

Their Inspection is very through and detailed. The service is great.

Ga
Review №25

Kit was extremely personable, effective, and thorough in providing quality service and showed empathy today. I received text notifications, phone updates, and all things considering, my bill was very reasonable from what I understood. They made a rough situation more bearable and resolved it within a few hours. I will return to them in the future with any new issues.

Va
Review №26

Our company vehicle was taken to Choice Auto Repair and from the first point of contact, the interaction was professional and timely. Communication regarding the service for our vehicle was consistent and the work performed was of great quality. We will return whenever our car care concerns arise.

Ka
Review №27

Theyre awful. Kept my car for three weeks and finally charged me $250 without even diagnosing the issue. They are so unprofessional

An
Review №28

Kit was very professional and easy to work with. They were prompt on their timing and made sure I was kept in the loop. The texting updates and easily viewable invoices made this a smooth experience. S/o to Kit, he really did make this situation easier. Will use these guys again.

Ro
Review №29

These guys have worked on my Jeep Cherokee, Subaru Forester, Mitsubishi Montero, and i cant remember what else. They always do great work and are very honest and straight forward. Great service :)

Be
Review №30

Excellent customer service, quick turnaround time and reasonable pricing.

Be
Review №31

This place is outstanding. Its hard to find good, trustworthy, reliable mechanics and I finally did. This is the kind of place I will feel comfortable dropping my car, putting the key in the night box, and knowing theyll treat me promptly and fairly.Choice installed a performance clutch and flywheel on my 370z. They gave me a quote that they stuck to, got me in quickly, kept me informed about the progress, explained everything well, and did a perfect job.They have my business permanently. You should give them yours too.

St
Review №32

Thank you Kit for taking care of my wife’s Thunderbird! Anyone needing something fixed on their vehicle, I strongly suggest Choice Auto Repair. Courteous, professional and knowledgeable!

Er
Review №33

Always do a great job. I take 4 vehicles to them.

Ha
Review №34

Requested pre-sales inspection of a Ram 1500 and the team performed a quick and thorough job. They even provided a private office area while I was waiting. They have also performed fantastic and cost effective service for our other vehicles.

Ma
Review №35

These guys were great! The service advisor listened to my situation and what I needed and then offered options based on that. They were upfront about what my car needed and what could wait, but made sure to explain the pros & cons along the way. The mechanic that worked on my car did a great job. He was efficient and detailed. I have an older car so inevitably there are things that need to be addressed. Between him and the service advisor they put together a quote to repair things that were seen while inspecting – things that I have been quoted previously at other shops were better priced at Choice Auto Repair. While I was there for specific maintenance that day, I feel comfortable with the knowledge and quality of work exuded and will return to fix the other things that were found. Also, given the current state of dealing with a pandemic and still needing my vehicle serviced, I was very happy to see that the employees were practicing social distancing, were wearing masks, and disinfected the vehicle after servicing. A+ guys!

Ga
Review №36

I would give 10 out of 5 stars if possible. Absolute best customer service experience I have ever had. My uncle had passed away a couple days before, and as I am going to leave to go down the road 3 hours, my car won’t start. I eventually get a neighbor to jump my car and I bring it to their shop (my first time there) and they do a diagnostic for me. They even allow me to bring in my dog (my car was completely packed up ready to go down the road) and get her a bowl with water while we wait. It turns out I need a new battery and a a part that wouldn’t be available for delivery until the next day. I tell them my situation and that I am leaving to help my mother out with everything following the death of her brother. They are extremely sincere and talk with the owner, and they offer me a loaner vehicle FOR 5 DAYS so I can help my poor mother. After seeing my reluctance in accepting this, they call around and send an employee out to go pick up the part so they can fix my vehicle and get me on the road. This was all happening at closing time but they made sure I had my vehicle so I could get to my mother and help her out.Absolutely phenomenal customer service. I will be using them for everything vehicle related in the future and I highly recommend them.

To
Review №37

Great service and communication with the repair team

Co
Review №38

Choice Auto knows how to provide customer service and keep your car maintained so you dont run into problems. This is one auto repair facility that I actually look forward to going to. Plus during this time of the virus they keep everything clean and sterile. I would always recommend Choice Auto.

Ta
Review №39

Great place, reasonable prices and A1 customer service!

Je
Review №40

I had a wonderful experience at Choice Auto, not only did the mechanic show me the problems with my car but when the bill came he said they were able to find a less expensive part and was 100 dollars less then previously quoted.They also have a separate waiting area with a closed door so my toddler was able to wander freely in a safe place while we waited.100% will be going back in the future.

De
Review №41

Choice auto repair is great! They have been my families mechanic for the last 5 or so years. Both me and my older brother relied on them to inspect many cars as we navigated our buying experience. Its a small business but the customer service is always quick and polite.

Ka
Review №42

Working with ChoiceAuto was great as always. The staff is very professional. Everyone wore masks and made me feel safe and comfortable.My car is driving much better than when I took it in. I would definitely recommend going to ChoiceAuto!

ΙΧ
Review №43

Im very happy with the professional yet personable service and promptness of their work. I had the state inspection and a brake line purge done here. Kit clearly explained the work that needed to be done and the time it would take and called me when the car was ready. I didnt pay enough attention when he told me that they would leave my key under the mat. I found it a half hour later when i notice the bulge under my foot. Doh!

Do
Review №44

I am highly satisfied with Choice Auto Repair and the services performed on my vehicle. If you havent already, I encourage you to give them a try. I feel like they always provide dealership quality service for a way better price.

Ia
Review №45

Fast and great service.

Vi
Review №46

Choice Auto has been my choice for car repair and maintenance for years. Because of their effective care for my car, it has over 400,000 miles and still runs well.

Ma
Review №47

My husband came into the shop knowing Woodie the owner but not the Gmgr! We were treated with such courtesy and care; Professionalism is their motto and they go the extra mile to help. We were so pleased with the review on my car and how they pointed out the smallest deficiencies and fixed immediately. You will be taken care of like family without any high pressure.

Ar
Review №48

I went to Kia dealership to fix an issue a few years ago and they did a poor quality work. Then I went to Choice and they fixed everything. Since that time I keep taking my car to this shop because they have proved they can get it done.For me car service and repair is expensive anywhere I go, but as long as the problems a getting fixed I dont mind paying.What I also appreciate is that Choice explains what was broken, why, where and how to fix it and they show it to you on your vehicle if you ask them.Anyway, Choice is the best service center Ive seen so far. We have 3 cars and we take them all there.

Tu
Review №49

This shop is my go to shop for all of my 280z’s maintenance needs. The entire team at the shop is very professional and honest. Alton knows Datsuns like the back of his hand. If you have any Datsun repair needs this is the shop to go to!

Et
Review №50

Made an appointment for 8:30 am a week ahead of time for a state inspection. Dropped it off no problem. The initial appointment making process told me it would take an hour. Upon drop off I was told two hours. Over two hours later I return and find they havent even looked at it. Another hour and a half later I finally get a call to pick up. Front desk was apologetic and I understand it was not his fault. Disappointed in such a highly rated shop.

Je
Review №51

Speedy work, great customer service, and quality repairs! Bonus is the friendly atmosphere and ability to borrow a car while yours is in the shop.

St
Review №52

Excellent people to do business with and handle your vehicle needs!

je
Review №53

Ive been using Choice for 2 years now and its always been a great experience. Great quality work and a family like staff. They is always be my CHOICE.

Sh
Review №54

This place refuses to install outside parts regardless whether youre willing to pay extra. Such a bummer 😞

S
Review №55

Right now my car is being worked on and ive gotta say, this company is so professional and nice it seriously took me by surprise. ive had to call them a million times because i keep remembering questions i wanted to ask after i hang up the phone but theyve been so patient and professional, i dont even need to see their work before i rate them 5 stars. they dont act condescending or short like a lot of other auto repair shops, and they really live up to all the great reviews they have.update: ive been going to choice for about 6 months now and im never going anywhere else. love them!

Me
Review №56

The Choice Auto Teams excellent service, timely communication, and alerts of potential maintenance and upcoming repairs sets the highest standard in automotive repair. The members of this team have always been courteous. Theyve sought my input prior to beginning repairs and consistently resolved my concerns. They go the extra mile in finding economical solutions as well as perform quality assurance test drives prior to returning my auto to me. I receive follow up from them asking if all is working well post-service. Customer satisfaction is a very high priority.Because of this teams thoroughness, I was prevented from being stranded on the side of the road - or worse - being in an accident. When my car was in for a repair, they also spotted a punctured tire. They worked with the tire manufacturers warranty to replace my tire and reduce my out-of pocket expense. I was back on the road - safely - and in record time. The Choice Auto Teams exemplary attention to detail keeps my 22+ year old automobile safely in operation, giving me peace of mind, while allowing me to experience the F-U-N of owning my car.For almost two decades, Woody, Alton, and the Choice Auto Team have faithfully earned my trust and protected me and my family. I highly recommend this fine shop and value their years of integrity and outstanding work.

Am
Review №57

I have taken two cars here for repairs and they did excellent work both times. I feel you cant trust a lot of people and places these days, but you can trust them. My car had many issues and they fixed them all, it drives like a new car. I was thinking of going to Honda for repairs but they didnt seem interested in helping me and wouldnt loan me a car to drive while repairs were made. Choice Auto loaned me a car and filed a lot of the work under my warranty and I didnt have to worry about all of that. They also worked quickly. Great customer service and communication.

St
Review №58

Honest!! As a woman, I always feel like I’m going to get ripped off. These guys were great, explaining to me what I needed- and what I didn’t. I had previously gone to another mechanic (for a simple oil change) who told me my transmission was leaking, and showed me the drips. These guys checked it and said it was just that—a drip—likely from a splash of transmission fluid!! When my car needed more serious maintenance, they let me borrow a car for free to run an errand while I waited. Can’t recommend them highly enough!!

G
Review №59

It was such a relief to find the crew at Choice Auto repair. I had so many negative experiences with my car - even as simple as oil changes. Their positive, informative, friendly, & fair attitude is a GAME CHANGER for car repair services.

Br
Review №60

I really loved this place. Im a student at NC State so I needed someone near school to fix a small issue. They were great. Fast, knowledgeable, friendly. Not to mention they have a 10% discount for students! I will be recommending them to others.

Ch
Review №61

Yesterday was the first time I had done business with Choice Auto, but I can tell you it will not be the last. Looking to purchase a used car for our son I was referred by a trusted friend, I owe my friend BIG time! Most HONEST mechanic I think I have ever dealt with, he prevented me from buying a rotten lemon from a known reputable dealership in the area. Vehicle had been reviewed by their mechanics, yeah right. I left with an almost $7,000+ estimate, horrible oversights on the dealership. Alton & everyone at Choice are first class all the way. Great customer service! I HIGHLY recommend them!

Br
Review №62

My experiences with Choice Auto Repair have been really good. They are very knowledgeable, courteous, and helpful. They are always willing to take the time to listen and also to answer any questions I have. I used to bring my Honda Prelude to them before I recently purchased a different vehicle. Even though they state theyre Nissan/Infinity specialists, they are more than capable with other imports as well. The best wheel balance Ive ever had was performed by Choice Auto Repair.

TB
Review №63

Had my car 🚗 in 7 business days and was very anxious 😟 but each day the car health increased until fixed, very happy I already have a another car lined up for repairs lol.Great!!! Job guys and Donna

Ka
Review №64

Alton is the best! Ended up keeping my 15 year old Land Cruiser a little longer to get some much needed maintenance done. Its like having a brand new vehicle!

An
Review №65

I have a 2001 Toyota Camry that I am trying to keep alive and Choice Auto has been instrumental in achieving just that. I tend to let problems go for a while but every time I take my car into Choice, it comes out running like new. They are honest and will tell me if something needs to be fixed or if it can wait (or not be done at all since the car is older). I appreciate their honesty and their expertise. They are awesome to work with!

Ca
Review №66

After reviewing many shops in the Raleigh area, I took a full engine swap project to Choice Auto Repair. The swap required complete restoration of the new 1982 motor, re-engineering of the motor to original performance, and repairs to brakes, suspension, cooling, transmission, and electrical components. Not only was Alton accurate in estimating the cost of the job before even starting, he went above and beyond to personally ensure that everything went together correctly and was safe for use. Choice Auto Repair didnt just fix the car, they took ownership of my problem and provided a complete solution.

An
Review №67

Great service and reasonable pricing. Was pleasantly surprised at how quickly an electrical issue was diagnosed and repaired. Choice Auto will be my go to place for service on my vehicles.

Ca
Review №68

I went for a prepurchase inspection and they were very thorough. Even before I set up my appointment they made sure to get a lot of info about the car to advise me of what to ask the dealer before I spent money on the inspection. They really educated me on what they were doing and what results they found and how that could affect the longevity of the vehicle. They didnt try to get me to purchase anything other than what I came for and I really appreciated that

An
Review №69

Best car repair anywhere!! You can totally trust the Choice Auto crew to go above and beyond for every transaction.

Da
Review №70

The best. Better than all the rest. And they are real problem solvers. Straightforward, fair, competent+. I have recommended them to a number of people who have also been very satisfied. Do not hesitate. Go there!

Ch
Review №71

These folks are great! Theyve been servicing my familys cars for the past few years. Theyve always been honest, knowledgeable and incredibly friendly.If youre looking for someone to call your mechanic, this is the one!

Jo
Review №72

Excellent Service. Great Staff, very Professional.Choice Auto have us as customers for Life!

T
Review №73

Ive had my wifes 2002 Infiniti QX4 serviced here for years. I deal with Alton primarily. He takes great care of us, and we always appreciate his outstanding customer service. Alton is the !@#$%^ man!!!! Theres no other choice as far as Im concerned.

Pa
Review №74

Been taking my Acura here for years. Great personable staff here. They explain in easy to understand terms what work your car needs and follow through to have the car ready within their quoted time. If any strange issues pop up they are willing to go to the extra mile to make things right. Very trustworthy and honest shop. They also have loaner cars (availability varies) and can usually provide rides to/from their shop. I would not hesitate to recommend them to my friends & family.

Pa
Review №75

This is an excellent business, run by honest people who take pride in their work. Ive been using them for over 10 years and have always had excellent service. I highly recommend Woody and his staff.

Ra
Review №76

Fantastic mechanic, honest and fair. They will tell you what you need and what you dont. They service all makes and models but if you have a Nissan/Infiniti, this is the only place you should take your vehicle as they know them inside and out.

Li
Review №77

This is the best place in Raleigh to take your Nissan. The honesty, service and knowledge at Choice is unbeatable. There are no schemes here. If you want to feel secure and confident about getting your car or truck worked on, there is no better place. Choice Auto Repair is the best in Raleigh.

V
Review №78

I have been a loyal customer of Choice Auto since I discovered them in 2002. Even I live an hour away now, I still go back to Raleigh to see them for major repairs (anything more than an oil change or fluid checks) because they know me, they know my car, and theyve always been fair in pricing and explaining to me (a lay person) what they are doing and why. Today my car totally died on the side of the road far from home and AAA towed it to a local mechanic, who asked me when my alternator was last replaced. I had no idea, but I called Choice Auto and they happily checked my service record to give me an answer so the emergency mechanic could narrow down diagnostics. Theyve kept my vehicle in near perfect condition (in 12 years, this is the first time it has ever broken down because theyve always kept up with my preventative maintenance.) Everyone at Choice is wonderful and I recommend them to everyone I know.

Ha
Review №79

Professional job. They went above an beyond my request to be careful with some new equipment. Did a great job with Mounting and alignment.

Ba
Review №80

Great service. They always explain things clearly and help me prioritize repairs, letting me know what is urgent versus what is potentially going to be needing repairs down the line. I trust them completely to do a fantastic job, and recommend Choice to everyone I know with a Japanese import.

Jo
Review №81

I wouldnt take my truck or cars anywhere else!Woody, and all of the team at Choice, are the best, honest, trustworthy, and very skilled. i appreciate the efforts they make on my behalf, talking me through solutions to issues with vehicles and keeping my assets protected. I highly recommend them anytime i have the opportunity to do so.

Ki
Review №82

I have been taking my vehicle to Choice Auto for 3 years (recommended by so many women in my church), and every service has been A++++. I recently was looking to purchase another car, and they were able to put me in touch with another customer selling an auto (and I felt comfortable purchasing the car since Choice had been servicing the auto). Women everywhere, run dont walk to Choice Auto, you will not be sorry.

Sh
Review №83

Everyone at Choice Auto Repair is so knowledgeable and helpful. I know that my car is being handled properly and will be kept in safe working order as long as I bring it in regularly for maintenance and/or repairs. The staff is great and I would never take my vehicles anywhere else!

Ma
Review №84

Ive been bringing my Nissan Murano here for over 10 years. Woody and Alton have always been reasonable with the pricing and upfront with the urgency of the need to fix something, or not. Were up to 217,000 miles and still going strong thanks to the care provided by this shop.

Ho
Review №85

This place is awesome! They really take the time to make sure everything is ok and explaining everything about the car that non-car-people (me) dont understand. They go the extra mile in their customer service! Highly recommend!

Ho
Review №86

I have not complaints about the quality of your workmanship. While none of us like spending money on car repairs, I feel you give as much for the buck as anyone. ...And you are convenient.

Li
Review №87

I love Choice Auto Repair. Ive been using them as my mechanic for 2 years and I could not speak more highly of their work and their employees. They are consistently honest, caring and communicative. When I was married, my ex husband did everything to care for our cars. When we split up I was concerned about getting my car serviced because I did not know ANYTHING about cars. Ive learned a lot about my car and feel that I am in excellent hands at Choice Auto Repair.

Vi
Review №88

Great place. Friendly staff. Doesnt try to charge me an arm and a leg everytime I come in like some other places. Only repairs what REALLY needs to be fixed and pricing is great.

Ev
Review №89

OnLY MECHANIC SHOP I GO TO WEN IM IN RALEIGH NORTH CAROLINA BEST MECHANICS SINCE IM STEPFATHER

Ja
Review №90

Great shop. Very friendly staff. My go to place for all my car needs. Mechanics know their stuff and treat your car like it was their own car.

Su
Review №91

My 2002 Nissan Pathfinder started giving me problems for the first time in the nine years Ive owned it. I looked around for foreign auto specialists in the area and decided to go with Choice Auto Repair because of their location and because of the positive reviews. My experience was positive from the very beginning. Alton was able to schedule my Pathfinder to be checked out by the next day. After diagnosing the problem, I was informed of my options, which included either a part be repaired or replaced. They tried the repair, but ultimately a replacement was needed. I was kept informed during the entire process, the work was completed expertly, and I was charged a fair price for the parts and labor. I highly recommend Choice Auto Repair if you want an honest value when having your car repaired.

Jo
Review №92

Went to Choice for help with a persistent issue on my old 95 Nissan truck after two other shops tried and failed to solve the problem. Very glad I did - Choice got it fixed quickly, and for a fair price. I will definitely be back.

Je
Review №93

Ive always been treated very kindly every time I called or brought my vehicles in for repairs. Service was exceptional, work excellent. Highly recommend!!

Jo
Review №94

Great service fast turn around my go too auto shop thanks again guys

Mi
Review №95

I have three cars that I bring to Choice, One is a 1993 Nissan 300zx which because of its years was giving me annoying problems, runs rough in morning, horn buttons broke, alarm going off by itself (neighbors did not like it) and they corrected them all. I also have a 2004 Toyota Sequoia that needed the timing belt replaced at 160k (60k over recommend change) and since it was my work truck they had a loaner I could use while they were working on my car. They bend over backwards to make your visit easier and less painful. Very knowledgeable mechanics. When my wife drops her car off they take her to work which in down the street. Check them out you wont be disappointed!

Tr
Review №96

The whole process from making an appointment, getting service, and pick up was painless. My only suggestion would be to provide Saturday hours, even if its limited, for more convenience.

Ro
Review №97

We have been Choice customers for decades and wouldnt think of going anywhere else. Reliable, trustworthy, honest, friendly, and efficient all describe the folks at Choice. Once you try them, you will forget all of he others!

Ch
Review №98

They do great work, theyre fast, honest, efficient - everything youd want from an auto repair operation.

Co
Review №99

Fantastic. We always bring our cars here. They take great care and experts in their field.

Ja
Review №100

Timely and honest service. They are up front and wont BS around with you. If theres a way for them to save you some money, theyll do it. I wouldnt trust anyone else with my car.

Information
22 Photos
100 Comments
4.7 Rating
  • Address:500 Nowell Rd, Raleigh, NC 27607, United States
  • Site:http://choiceautorepair.com/
  • Phone:+1 919-233-0033
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto radiator repair service
  • Auto restoration service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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