We bought 3 mattresses from Josh. He is knowledgeable; ready to help. He was reliable- was at the store when he said he would be. The mattresses arrived ahead of schedule and he even loaded them up for me. If we are back in the market, definitely buying from him

Best prices, best quality, and best service. Josh treats you more than a customer and more of a friend. Would gladly come back anytime I need a mattress, box spring, or pillows.

This is the place to get your mattress, pillows and for a great price and the customer service and customer experience is top notch. Thank you Josh for the mattress and pillow.

Fantastic service. Got to try out almost 10 different mattresses. Personal 1v1 appointment, great customer service. Delivered to my door 10 minutes after payment

From beginning to end, the experience was completely awesome. I can’t even come up with enough good things to say. It’s by appointment. Everything is clean and sanitized before you come in. He’ll ask what’s in your price range and he won’t go over that. I picked out a very good mattress..his delivery was very professional and on time. The next time I need a mattress, I already know who I’m going too. I appreciate your business Josh!!!

Best seller and the cheapest I’ve found around town. Pulled up loaded and gone no hassle. Get over here

I’ve never went mattress shopping but this was by far the best experience I’ve ever had shopping for anything. The customer service and the no pressure the cleanliness of the environment and the warm welcome was all I needed. Josh was just a delight and very informative. And the bed and accessories are wonderful and reasonably priced no argues there. Top quality best quality and I like it. You will not find your average old school mattress here.

We bought a mattress just few days ago from Josh. Our experience so far is very good. Josh helped us finding a mattress which we feel very comfortable and in a reasonable price. Josh also managed to deliver the following day that we purchased the mattress which was important for us. I definitely would recommend anyone, who wants to buy a mattress, to check with Josh in Direct outlet.

Josh is so great at what he does! I was able to go and find a mattress and have it delivered in a timely manner. Such a pleasant experience. Would recommend!

The service was excellent. I was literally in and out. The mattress was brand new. Will be back for future purchases.

Service was quick, great prices and professional. Would recommend this establishment to my friends and family. The mattresses were very nice and within my budget. I will be contact Direct Outlet Raleigh for my future mattress needs. Thanks for the great service!

Josh is a down to earth man who is truly out there helping those who are in need or guys like me looking for quality without all the mark-up value added. Thanks Josh!!

Great and affordable mattresses. Customer service was excellent. Will highly recommend!

Josh was very friendly and seemed like he genuinely cared about finding me a good mattress. I got to try out multiple mattresses until I found the one that was right for me. With great prices and service I highly recommend Direct Outlet Mattresses.

Thank you Josh. Moved to Raleigh in August for a job and needed furniture so I went here to get a mattress for a bed. Josh is a really down to earth guy who is a professional at his business. He tied my mattress down on my truck for me and it made it back to my apartment safely. Can’t recommend him enough

I bought a mattress from josh years ago and have absolutely loved it!!!!❤ ❤ so much so when my mom moved to town and she needed one I knew who to turn to. I called Josh and and he met with us in 10 minutes and mom had a mattress in 20. Josh is a great salesmen, so nice and very informative. I would send any family member or friend to him.

I had a great experience! I was surprised by the small warehouse we pulled up to, but Josh was great, had everything laid out and ready to try, and was very helpful and knowledgeable. I had no mattress shopping experience so he had a few to try and was able to quickly discern what styles I liked. Then he worked really hard to keep me in my price range, but I chose to lay on a higher end one myself and fell in love...oops. Josh was easy to contact and kept in communication as needed to get the mattress delivered when I needed even on a yucky, rainy day. Would definitely recommend!

Great customer service, a real people person. Josh was just a delight and very informative. He will get you what you want but exactly what you need!

I was absolutely floored at Joshs professionalism. He truly takes care of his customers. I wont hesitate to recommend Direct Outlet Raleigh to my friends, family, and anyone else in the market for an affordable mattress.

Very good service. Made the process so easy and fast. Quality mattress with affordable price!! Would recommend to anyone in need of a mattress.

What a great mattress store! Highly recommend, here are some highlights:* family owned and operated small business* they have so many options for all price ranges and will not try to push more expensive choices* 10 year warranty* Reasonable delivery prices, I lived about 15 mins away and they delivered the same-day for $25* You can tell they genuinely just want to find the best fit for you, they go over all options and make sure you find the perfect mattress* They can keep prices lower because they buy in bulk* Appointments online so they give you a very personalized experience with all their attention on youI don’t usually write reviews, but my experience was so positive I wanted to share. If you need a mattress, this is the place to go!

Josh was informative and a pleasure to work with. Their prices are truly amazing. I recommend anyone looking for a mattress to go to Direct Outlet instead of big box stores. I found a forever mattress store

Josh is very knowledgeable and helpful. The price and selection is great and I highly recommend Direct Outlet to my friends and family. King & Susan

Josh was great,took the time to show us what he had. Worked around my budget. Will definitely be back. Fast and affordable delivery

All I can say is the service was super & the sale of my mattress set was so priceless. I will be moving soon & will use Direct Outlet to purchase a Queen Set & the King set Thank you so much Josh. Wonderful service. I feel a 10 star instead of a 5 star

First time dealing with Josh and his company. Very punctual and professional. Has by far the top quality product for the most affordable price you will ever find.....hands down!!!!! He was incredibly professional and helpful while assisting me in every aspect of my purchase. I was completely blown away by his inventory and how affordable he was able to offer such quality product. Bar none, best mattress purchasing experience I’ve ever had. Definitely wish I could rate his service more than 5-stars because it was easily worth it. I highly recommend anyone looking for ANY mattress.....START HERE!!!!☝🏽

I was in and out within 30mins with my new mattress! Josh was so helpful in explaining the different types and how to get the most bang for my budget. I highly recommend.

This place was awesome!! We got quality service and care from this business. He helped us figure out what kind of mattress best served our needs. The prices were unbelievable as well! I would recommend this place to anyone in the market for a mattress!

By far the bestie experience I’ve ever had. All the products were so nice 👍🏽 the process was smooth and easy and they also delivers such a convenience. The one on one experience is even better because you do not have to be worried about what others think of your questions lol I liked it and the experience

Great experience and Josh is wonderful! Purchased a king Lux mattress by Mlily and so far it’s been a very comfortable night sleep. Would recommend to anyone looking for mattress to come here!!

Josh was very kind and helpful he got my order to me ASAP!! The customer service was everything I was hoping.Will definitely be recommending this place to a lot of people.

They were very helpful and informative. I had specific things I needed and I was provided with the information to make the best choice for my family. The prices were great as well as response time.

Great customer service fast and knowledgeable. Would highly recommend. Easy to find as well.

I HIGHLY RECOMMEND DIRECT OUTLET!! Joshua is a very intelligent young man, he coached me into what my needs were in purchasing a mattress. He took his time out out of his day and was patient when I was asking questions. Joshua is a fantastic guy and I say please come see him. He has the best prices in North Carolina.

This is truly a hidden gem! The reviews are no exaggeration to the service we received.We needed a king mattress for our new home immediately, I called Direct Outlet and spoke to Josh and he immediately made accommodations for us to come in to shop around. Josh was super knowledgeable and friendly. We did not feel pressured into purchasing anything and Josh let us make our own decision. We were able to find the perfect king size mattress to take home and enjoy the same day. Just go, you won’t be disappointed!

AWESOME CUSTOMER SERVICE ACTUALLY BEST. I HAVE RECEIVED ALL YEAR. IRETURN SOON THANKS SO MUCH

Direct Outlet is absolutely amazing!!! The customer service is unmatched & they will go above and BEYOND to make sure your needs/wants for the best rest is satisfied. THANK YOU DIRECT OUTLET!!!!! We will be back!!!!

This was definitely one of the best buying I’ve ever had. Forrest was very professional and knowledgeable and helped me make a purchase that I was very proud of. Great prices. Great quality. I would definitely recommend Direct Outlet Raleigh for all your mattress needs.

Great experience definitely help me stay in my price range for a great bed, very knowledgeable about differences for each bed

Responsive communication, a variety of options,Knowledgeable sales. Sooner than expected delivery. Well done Josh.

Josh and Direct Outlet are AMAZING. Great prices on great mattresses. Ive bought two for different rooms and love them both! Do yourself a favor and check Josh out before you over spend elsewhere!

Josh is absolutely the best! Prices are amazing and they offer a superior quality and variety of mattresses. Support a great local small business.

Josh is awesome! He stayed late for us to come by and pick out a king mattress set. His prices are a whole heck of a lot cheaper than any mattress store and are of better quality. After leeping on our new bed for 2 weeks now, we are in love with it and very happy with our purchase. This is the second time we have bought from Direct Outlet and we will be back when we decide to upgrade the bed in another bedroom.Thank you for all your help Josh!

Josh was great to do business with!! He helped us pick the perfect mattress for our needs for a fantastic price. He also was able to deliver to us the same day! Highly recommend Direct Outlet for your mattress needs.

I’m very thankful for my new bed, great customer service!!, highly recommended!! Come get your best deals!!:)) at direct outlet:))

Josh was a great person to help decide which mattress would be ideal for my preference. Extremely helpful and supportive for my budget.

Great customer service, highly recommend! Love my new bed/mattress!

Great experience with Josh, was fast and the quality, price of the mattress is unbeatable.I strongly recommend this hidden gem

Josh was super nice and knowledgeable. We needed something immediately and he made it super easy for us. Great deal and no pressure.

Great help! Very polite, good conversation, and funny. Definitely recommend!

I had been looking everywhere for good deals on mattresses and thank God for Josh! He was extremely professional and very kind. I would definitely recommend him. You will not be disappointed!

Best experience ever. Josh was awesome. Explained all of the different types of mattresses and the best deal for the type I was looking for. Highly recommend this company.

Great service and products. Today I purchased two queen and one king mattress. I most definitely will be back to purchase my next mattress and would refer anybody that need good cheap quality mattresses.

Josh was amazing helping me buy a mattress set. Awesome price and customer service. Bought and delivered in less than 24 hours

Excellent service. The process was very informative, quick, and easy.

OMG, I could go on and on about the outstanding service that Josh provided. This was my second time getting mattresses. Each time I got 2 sets (mattress and box springs). This time I also got a frame. Prices are awesome and the quality is super. I was looking to spend at least over $1,000 for 2 full sizes mattresses, box springs and one frame. I got all that delivery and then some under $850. Josh is so awesome. He wont try and force a sale on you. Hell find out what youre willing to spend and show you that unless otherwise asked. He is very knowledgeable and will break it all down for you. I would definitely go back for business and highly recommend Josh and Direct Outlet. Thank you!!!!

Fantastic place. Josh is great at what he does. Very knowledgeable, no pressure, good inventory. I spent over an hour trying to decide between 3 mattresses, Josh kept asking diagnostic questions until I was able to make a decision.Highly recommend.

Josh was very helpful. The quality of my bed is great and the price was just what I wanted to spend I would really recommend going there for a low-cost high-quality product!!!

Joshua was a great help. Very knowledgeable and honest. Would definitely recommend this place.

Josh was very friendly and helped me with exactly what I needed. He was ready for the appointment that I had made online and I had my mattress delivered to me within an hour after my appointment!

Josh is very informative and delivery is on time but most importantly we went to several other stores mattress firm, Ashley furniture etc.. and he beats their prices by a long shot . We would recommend going to Direct Outlet Raleigh first to save yourself time and money

Josh helped me get a new bed for a very low price. He educated me on the different benefits of each different beds. Helped me load the bed on my car and give me instructions on how to set it up. I highly recommend josh and direct outlet.

My meeting with Josh was amazing, he’s not just selling but actually informing you on how a mattress works. I made the mistake of buying a cheap spring mattress from another store, my friend told me about Direct Outlet Raleigh came here and josh hooked me up with the “Supreme Ice” mattress, BEST MONEY SPENT!!! Definitely recommend talking to Josh!

Just left with a king mattress. josh was good and informative. would definitely recommend

Direct Outlet in Raleigh, NC was incredible. Josh was helping us out throughout the whole process and hooked us up with some sweet mattress sets that fit perfect in our budget. 10/10 customer service and the best prices on mattresses and sets that we could find in the entire area. Would recommend to anybody looking for excellent pricing while still getting the best quality product.

I found this site on the web and Im so glad I did. I bought a king size mattress @ a great price. And Josh gave absolutely just great customer service to me. I will be doing more business with Direct Outlet for a king size adjustable base or any other beds I need.

Excellent service. Big selection of mattresses. A+

Josh was a pleasure to work with! He took his time when trying to help me find the perfect mattress and was very accommodating with our meeting time and COVID ready! I would definitely purchase again and recommend to others!

I know it is less polished than other stores. But, the mattress I bought was/is fantastic, and customer service is also fanrastic. I will be a repeat customer

Enjoyed my visit here very great prices and wonderful help!

What a great experience in purchasing 2 sets of mattresses! Customer service was excellent. Sale representative was polite, not pushy, knowledgeable, concise in sharing options, and communicated with clarity. We felt like a million dollars by the way he serviced us. Best of all, the prices were unbelievable since the sale was direct from factory to customer with no “middle man” to inflate the price. Without hesitation, I strongly recommend this company. We will purchase all future mattresses from this company simply because we loved how we were treated!

Awesome service! So happy with my new mattress. Josh was so flexible and committed to getting my mattress to me when I needed it! Thank you so much!

This place has cheaper sets than anywhere Ive gone and has quality customer service which is hard to come by nowadays.

Josh is kind, knowledgeable and friendly. He really saved me $$$ too.

Pulled up even without an appointment everything went smooth would recommend

Josh was very helpful. He helped me select the best mattress within my budget.

Working with Josh was great. Easy and knowledgeable. Delivery on time. Highly recommend

The reason that this place has five stars is because they bribe you into writing a good review in exchange for a cheap little memory foam pillow that cost $20.

Josh was great, he was very knowledgeable. I Would recommend his store 100%, great quality. Customer service was amazing!

Great experience! Quick and easy, not sketchy at ALL! Josh is great!!! Definitely recommend for inexpensive mattresses!

Easily the most stress-free buying experience I have had. Not only is Josh very friendly but also exceptionally knowledgeable. You are honestly doing yourself a disservice by not going to Direct Outlet as your first (and only) stop. Prices, customer service, and selection are phenomenal.

Service is out of this world..short and simple josh only gives I what u need..Great all around dont hesitate to buy from here. Will be back!!

We found this place on Craigslist, after my boyfriend kept teasing me about my full sized bed. Decided to upgrade to a queen and Josh was so helpful! He showed us what was available in our budget and we found the perfect mattress set in under 15 mins! He even loaded and tied down the mattress to my boyfriend’s car and it made it on the 30 minute drive back to Durham. Definitely will recommend to my friends in the area looking for a great bargain and great service!

Josh was amazing here! He helped find the exact fit for my daughter! The quality is exceptional! And very easy on our pockets! Can’t beat his prices anywhere

Josh is amazing. Hands down one of the best customer experiences ive had.

Great customer service... Very affordable and work with you. Couldnt have asked for a better experience as a first time shopper. Customer service that is knowledgeable and kind and generous seems to only exist here. Will be back soon..... Lifetimee customer me and my wife both.

Direct Outlet Raleigh provided the best price, fantastic quality, incredible service and super fast delivery. Josh was professional, courteous, knowledgeable and a pleasure to do business with!

I have to say, Josh was terrific in helping me and my wife decide what mattress would be best for us, without the heavy hard sell that is so common in mattress stores. We went there by appointment and it was not crowded. Josh himself asked us about our sleeping postures and what degree of firmness we have had in the past. Everything he said made good sense. We picked out a mattress, box and frame set and he personally delivered it to us the same day. I gotta say, we Couldnt have asked for a more pleasant experience. Josh was really attentive to our needs and responded to each of them with immense kindness. I never thought shopping for a bed could be so delightful, but Josh proved me wrong. I would highly recommend anyone to him and would dare say that youre doing yourself a disservice otherwise.

Josh was nice, quick and efficient. He gave me exactly what I needed and asked for. Good merchandise and great deal.

Josh was great! He described everything in great detail and I feel confident in my purchase. Stopped in at Box Drop initially and was not impressed. Josh at Direct Outlet blew them out of the water!

Great customer service! Josh was knowledgeable and friendly. Definitely the go to place for your mattress needs. Thanks again!

Josh has good prices, good/enjoyable personality, and easy to work/negotiate with.

They were customer oriented and had my needs met. Their prices were awesome! So affordable!

Josh is very professional and helpful. We got a mattress at a great price. Josh even tied it on our car for us. Highly recommend!

Best experience! Josh is fantastic. Great selection and pricing.

I had an awesome experience here, they were very courteous and professional and the prices are great

Excellent customer service. Above and beyond. Will buy again.

Met Josh on a Sunday morning. Hes super nice. Hes got the best prices.

Outstanding customer service!

I highly recommend!!! He was awesome and quick with a response. He found us exactly what we were looking for and a great price!