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Enterprise Car Sales
5800 Glenwood Ave, Raleigh, NC 27612, United States
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Enterprise Car Sales
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St
Review №1

I had the most stress free and enjoyable experience I have ever had shopping for a car. Jamie C. was excellent. I plan on recommending anyone looking for a car to go to Enterprise Car Sales-Glenwood AVE. Raleigh.

An
Review №2

Everything about enterprise is amazing!! Ive been renting from whenever needed and I loved it! Now Im working on owning this car and I couldnt be more appreciative of this opportunity! Thank you Jamie from enterprise!!!

Me
Review №3

Dre was extremely helpful in guiding my boyfriend and I. We purchased from enterprise with Dre and couldn’t be happier!

Sh
Review №4

The staff was very friendly and kept it 100% truthful. I was not there hours at a time my salesman DRE WAS THE BEST! He listen to what I wanted and met my needs of the vehicle with no problem. The managers were great, they was polite and respectful. I would recommend them to anyone!!!!

He
Review №5

The beginning of this school year got off to a perfect start for my son, Victor.All thanks to Ms. Brianna Monger! She was awesome! My son purchased his first car and she made sure that moment was a rememberable one.She made sure we had all the information we needed concerning the car we wanted to buy and was with us every step of the way to close the deal. I appreciate her answering all of our questions and being patience with my son. Enterprise car sales made sure we were happy with our car purchase. Ms. Mongers beautiful personality along with her expertise isis a sure reason to refer Enterprise to all my family and friends!THANK YOU AGAIN MS. BRIANNA MONGER!ORLANDRA MCKOY

Le
Review №6

If I could give 0 stars I probably would because for starters the customer service was great! They got me approved for a Ford Fiesta everything was good on Dec 26 2020 fast forward July 13 2021 my car started stalling, wouldn’t crank up, and transmission & check engine light came on so I tried to make appointment with Ford they gave me the run around until my car just shut off on me. I wish they would have told me the car would have so many transmission issues smh I’ve reached out to the office an was told it was the battery heck no! So now my car is in the shop they have no loaner or rental cars available spending hundreds of dollars on ubers the guy at Ford told me to drive my broke down car runs an drives but boom a week later same freaking issues, I’m paying car payments! A freaking shame I’ve reached out to Dre. An let him know at this place an he left me on read. SOLD ME A LEMON

Su
Review №7

Great experience!! Large selection of late model, low mileage vehicles. Very welcoming and clean environment. Representative was knowledgeable, and helpful. Extremely happy with my purchase. I definitely recommend them for your vehicle purchase.

ch
Review №8

I previously purchased a car from enterprise and had totaled my vehicle around December 2020. I was in need of another vehicle due to my previous car being totaled. So I remembered how easy the process was the last time getting my car from enterprise car sales so I decided to go back. Im very pleased with my option and would recommend anyone else to get a car from there lot as well. I ended up in a 2019 Toyota Camry Se. Thanks for the upgrade.

Un
Review №9

Recently moved back to the area after being someplace where public transportation was accessible. Buying a car wasnt in the budget or plans at the moment but now it was necessary, however Enterprise, especially Marquis, my salesman were extremely helpful in easing those worries.After finding a car I was interested in online, the entire process was a piece of cake. Car shopping was something I dreaded, but I am glad I trusted the process lol. If I want to buy again, Im only purchasing from here.

Th
Review №10

Go here! Dont even bother to go anywhere else for a car. Chris Barbaretta is amazingly pleasant and easy to work with. They have no-haggle-pricing, and the car we saw and really liked online was actually available on the lot - no nasty switches here. Also, no flood-cars sold here per company-wide policy. What a terrific experience overall!

Da
Review №11

Great car buying experience thanks to Dondre Howell, he assisted me in finding my perfect vehicle. We found a Ford fusion, exactly what I was asking for, White with leather interior, even got my sunroof and more bells and whistles than I had imagined.I am grateful for their customer satisfaction guarantee because within 48 hours I was not happy with the Ford fusion. Due to my 200 plus pound, 6 ft frame I had become a giant in my vehicle paradise, banging my knees, bumping my head, I needed more room.I was not only looking for a personal vehicle but a vehicle to Uber with. To get better elbow room I looked toward a van. Within the same day Dondre had a Dodge Grand Caravan on the lot for me to view. By the close of business all paperwork were completed and I was in my perfect vehicle.Great staff eager to satisfy.

Ty
Review №12

The experience That my daughter had was phenomenal, Mike and Dominique were awesome they provided details and information about the car sales market, managing credit and how to stay ahead knowing the value of a vehicle and the level of service they offer. They also provided information about the the process of how enterprise integrate car sales into the market. There was a level of professionalism that is unexplainable. I appreciate them for making the experience for my daughter one she will never forget.

Te
Review №13

All employees are unknowledgeable on appraisals. Store owner or manager told me complete false information which I later cross-checked with Enterprise corporate and other locations. Avoid this location at all costs as it is a complete waste of your time!!!

Do
Review №14

I had a wonderful experience at Enterprise Car Sales! Everyone was amazing! I told them what my price range was for payments and they got me with the car I wanted and great price as well. I will continue to refer to them if anybody is looking for a car!

Mi
Review №15

The service was great, was able to get a year old car at a great price. For a rental vehicle with more than 35k miles, it looked great inside and out and appears to be well-maintained. The process went very smoothly. After I selected the car I wanted, I scheduled an appointment to come back as I was obtaining my own financing. When I came back, it took less than one hour to get everything done and I was out the door with my new vehicle. I would certainly recommend Enterprise Car Sales if youre looking to buy a used car thats 1-3 years old and want a great price!

Ed
Review №16

The salesman at Enterprise Car Sales were courteous and knew just what he was doing. Now I m in a new Chevrolet Impala. Thanks Enterprise

As
Review №17

I had an excellent experience with the men of Enterprise. Jamie was my salesman and he was very patient, took good care of me, and made sure I was making the best decision for me. Corbin took care of the paperwork and he was also a great pleasure. The Ribbon experience was also great too. Thanks again guys for making a woman who hasnt bought a car in 10 years experience the BEST!

Is
Review №18

Like the most recent review, my wife bought a vehicle from Enterprise Car Sales on Glenwood from Michael S. (sales) & Chris (manager.) She had great things to say about her experience (no pressure, just genuinely wanting to help her find the right vehicle), so I myself needing a new vehicle (something relatively cheap just to get back and forth to work) decided to use the same team less than a week later to purchase my new car. The experience was fabulous (I cant stress this enough) and while the purchase price isnt negotiable (which I prefer), they did agree at my request without any haggling to have the car ozone treated by a professional 3rd party, which came out awesome. I cant say enough about our experiences here, not to mention the quality & condition of the vehicles for the price. The vehicles also come with a 7-day no-questions-asked return policy, which I actually considered using (basically just because I had the option) but decided the vehicle for the price & condition couldnt be beat. Thank you guys!

Ch
Review №19

Awesome efficient customer service from Brad Fortier in the Raleigh office. Brad not only listened to my needs but made sure I was fully satisfied before leaving. Kudos to the entire staff!

Do
Review №20

A month ago, I purchased my second of two cars within less than a year. Its hard to match its price-newness combination. I saved over $10k by purchasing a similar car -- albeit one year newer and with $35k miles on it -- from Enterprise. Yes, purchasing a rental car is scary, but the additional warranty comforted me. Plus, the associates Ive dealt with at Enterprise Car Sales have been very helpful.

St
Review №21

Working with Enterprise for a car sales was outstanding. Brad did a great job with finding a vehicle we we interested in, When those did not work out, he brought in more for us to look at until we found the right one. No pushy sales routines, just a great experience all the way around.

Ma
Review №22

This is a pretty decent place. He was real patient with me considering this was my first car purchase. Everything runs smoothly and I am happy with my results.

Ch
Review №23

It was a great and helpful experience, especially for me being a first time car buyer. They were very open to helping me even though I started the process in a different state and they ensured that any reasonable accommodations were met. Josh was my sales rep and did an exceptional job of going above and beyond to ensure my needs were met.

We
Review №24

Chris was very helpful and his communication during the process was outstanding.

Ru
Review №25

Our experience with Enterprise Car Sales was a pleasant surprise as we thought we would just checked them out before going to a dealership that we have bought from before. We found that there was no pressure at all. The salesperson basically let the car sale itself even though he was very knowledgeable about the car that we decided on. The finance person presented a price that we thought was very reasonable and made the decision to buy easy for us. The 2019 vehicle that we purchased looked and performed like it was brand new. All good, no surprises!

Ja
Review №26

Just purchased my second car from them, the staff was courteous, helpful and efficient. They did not try to push sales, made a fair trade value on my trade in vehicle, and facilitated all of the financing and paperwork in less than an hour start to finish. The included warranties and service made this the most stress free car purchasing experience Ive had.

Ei
Review №27

My salesman Michael Pringley afforded me an excellent experience in buying my car. My car was totaled in a rear end accident and I had to buy another car. Under those circumstances, Michael was caring and kind. There was no pressure and I knew right away that my difficult search was over.Enterprise Car sales was a great find.

Ja
Review №28

I had a great experience at Enterprise Car Sales. No issues/concerns to report. The folks at this location were very courteous and professional. Josh my car salesman was a very friendly guy and committed to selling me the car I wanted. He even went above and beyond to hold onto the vehicle for me until i was ready. I will definitely send some folks their way! Keep up the excellent job guys!!! :)

Jo
Review №29

This is my second purchase of a vehicle at Enterprise Car Sales of Raleigh, and I can tell you time and again this was an excellent experience. The staff are helpful and courteous answering any and all questions I had on the vehicles. I will be purchasing and recommending this location again in the future.Thank you Enterprise Car Sales

Vi
Review №30

My experience with your company was great! Thanks for having great customer service skills and hospitality! You all are absolutely the best! Thanks

Ta
Review №31

From the moment I pulled up to the dealership, I was greeted with a smile by Jamie. I informed him I was looking to purchase a vehicle today! I already knew what I wanted from browsing the website, he grabbed the keys for me to test drive. No pushy sales attitude! Less than 2 hours, I was approved and driving out of the parking lot with my 2019 Nissan Rogue with 34,000 miles, no scratches on the exterior, and a few minor scratches in the interior. I was very pleased with my experience!Thanks Guys, I will be sending my family and friends your way!!

Ka
Review №32

Got the car of my dreams! What started as a stress for me to get a car turned to be the smoothest and great journey. Justin is amazing and so attentive!

Ga
Review №33

I was very happy with my experience at enterprise. I found the car online and pre-arrange my financing; I was at the dealership less than three hours and drove away with my 2020 Altima. I felt like I was treated fairly with my trade-in. Enterprise has streamlined the experience With some very robust software and great customer service.

Mi
Review №34

We had a great experience buying a car at the Enterprise Car Sales on Glenwood Ave. Very transparent process throughout. Jamie, our sales rep, could not have been more helpful. No regrets!

Pe
Review №35

Great experience. No pushy salesman. I asked for particular vehicles, they provided them and allowed me to look at them all. Took a test drive, showed them my trade in, agreed to a trade in price and they did the rest. They transferred the tags from current vehicle, had my purchased vehicle cleaned and gassed up when I returned. The vehicle are in very good shape with minimal miles. i will certainly return if another vehicle is needed. Thanks Raleigh, Enterprise Car Sales.

Mi
Review №36

Im not one to leave reviews but I had to make sure that I left a 5 star review for them. Buying a car can be terrible experience but they made the process wonderful. All credit to Brad who made sure to make sure that I had a wonderful experience and took care of all of my concerns. Two thumbs up!

Li
Review №37

Love these guys. Josh! Thank you so much for helping Michelle and me out on 6/22/19. Extremely efficient sales staff and financing staff. Quickest purchased Ive EVER made in my 47 years of doing business. I have never liked buying a car and have always cringed just at the thought of it... that is.... until 6/22/19. You made it very simple... especially finding inexpensive car insurance, which also happened in less than 30 minutes. We were at Enterprise Car Sales on Glenwood Ave, Raleigh, NC, for the exact amount of time, 3 hours - from parking our car to driving away with our new 2018 Hyundai Elantra. Quick, happy, and simple. Couldnt ask for a better experience. THANK YOU!

Ba
Review №38

Great staff and unbelievable pricing! The staff was helpful, knowledgeable about the cars and about their pricing. We were there a total of only 1 hour! Awesome!

Sa
Review №39

Went to Enterprise Car Sales on Glenwood Avenue in Raleigh and had the best car buying experience. My salesman Derrick was no pressure, all about listening to my concerns and providing honest feedback. He helped point out cars he thought I would be most interested in. He then left me alone to feel them out and consider my options. From start to finish, from Derrick our salesman to Mike for our trade in and financing, the experience was truly better than expected. Thanks ENTERPRISE CAR SALES RALEIGH. You have earned our family’s future business.

Jo
Review №40

Our sales rep Michael Sabb and the rest of the team at the Raleigh sales office were amazing. They were very professional, yet personable, knowledgeable and helpful. It was by far the easiest car buying experience my husband and I have had. We went because we had just experienced a total loss. That in itself was a hard enough situation to be in.They made us feel better about the situation and helped us decide on a vehicle that we absolutely love and remained in our price range.We HIGHLY recommend Enterprise Car Sales in Raleigh.

Ka
Review №41

This was my first car buying experience and it was the easiest, most pleasant, and smoothest process I’ve gone through. Devon and Mike P helped me choose and finalize everything and I thank God for them and the service they provide. I felt like they had my best interest at heart at all times. The ENTIRE office is amazing. I feel like I’ve got to know them well and I don’t think I’ll shop for a car anywhere else.

Da
Review №42

Enterprise in Raleigh was sooooo easy to deal with!! Our salesman, Josh, couldnt have been nicer (everyone in the office was). He still takes the time to answer any questions I may have. Highly recommend Enterprise for buying a car!!!

Br
Review №43

I bought a truck from the Raleigh location off of Glenwood. Had an awesome experience with these guys! Jamie is THE MAN!! He made the nightmare of buying a car easy. Thanks Jamie!

Fr
Review №44

Michael Sabb was great. He was so friendly and helpful. My next car will definitely come from here.

Ch
Review №45

Disappointed in lack of inventory to choose from. Cars on web site not necessarily what is on the lot.

Ch
Review №46

Excellent service felt like home. They had there stuff together and will work with you to get you the vehicle you want.

Ch
Review №47

Overall my experiences were great at Enterprise. They had a decent selection of cars to choose from, and I loved their packaged. They seemed to live up to the worry free guarantee for the most part. I had 7 days exchange period, and a free year of AAA. When I got the car inspected, there were a few tiny issues found, which Enterprise happily offered to front the bill. Unfortunately their service station, Firestone, seemed to have caused some damage post repairs (which I believe to be no fault of their own).. But the entire interaction was pleasant. The manager, Jeff, was extremely professional. He answered all of my questions calmly, and made it an easy buying experience. My only other suggestion for room for improvement would be the wait. I probably spent about, 85% of my time there waiting. The salesman could have sold me better on a car, but overall thanks Enterprise. I would certainly recommended you to a friend, and consider going there again in the future.

Kr
Review №48

Wonderful experience.. Very attentive and helpful.. Made sure I was aware of all things.. I loved that I was able to do everything online and through email so all I had to do was come sign and leave.. agent Bradley Fortier was the BEST!

Jo
Review №49

After crashing my previous vehicle, I found I needed a car, I did not know that Enterprise sold cars. I then went to the Glenwood Ave location to look, they had many trucks to chose from at reasonable costs. Along with a car fax sheet. Devon was my sales man and Manager Chris were very helpful and made buying a pleasurable experience. I would recommend them to anyone

Ni
Review №50

I recently purchased a vehicle from Enterprise and it was hassle-free. My salesman, Brad F. was incredibly patient with me as it took me a few weeks to make a decision. The entire staff is very pleasant and professional. I would like to thank Brad and also Mike P. for their hard work. I highly recommend giving them a try if you are in the market for a new vehicle.

Ch
Review №51

These people changed my life! I dont have NOT ONE compliant against them. Everyone was so helpful, encouraging, and caring. This was my very first car and they helped me pick something that I could afford. I came on to the lot fresh off of the bus. I expected to be treated like a sucker because I was a female by myself with no car buying experience. However, they made my reality just the opposite. I felt like everyone there wanted to see me drive away in something I liked. The woman who helped me even sent me a card in the mail just to see how I was doing a few weeks later. It was hand written and personalized with a mention of what I told her about wanting to help my Grandmother. Anyway, I could rant a little more but in short it was great! I came with nothing and left with a car, insurance, and everything else I needed to be safe and legal. And it is ALL affordable.

Sh
Review №52

I am greatful for enterprise for making it easy to purchase this car. I did not have to wait long before I was approved. I love my little car and it drives great. One minor problem was, it wasnt inspected first and I thought I wouldnt had to register it. Usually when I buy a vehicle, all of that was taken care of and I wouldnt have to worry about that till the following year. But over all it was a great deal. Thank you. Shelia Bolden

Mi
Review №53

My car buying experience with Enterprise was excellent. I got great service, a well maintained car - that I truly enjoy driving.

Mi
Review №54

Fantastic job done by enterprise sales team! Particularly sales consultant Brad Fortier who helped me to find a suitable car! Much appreciated for the patience and transparency throughout the process. 👍

Ju
Review №55

Great price for a one year old Toyota RA4, but detailing was not very good. Be sure you look very carefully at all dents seat tears etc. And don’t sign anything until they fix it all to your satisfaction.

Sc
Review №56

The salespersons and the manager were very accommodating during this process. We looked at vehicles over a two month period. Finally, what we want arrived at the Raleigh location. The whole buying process is very straight forward. We will definitely make Enterprise Used Cars our first stop for our next vehicle.

B&
Review №57

Wonderful treatment.. I had special needs for my car to be able to fit me (49) and they found several to chose from in my price range. I got a much newer car than I had thought possible in for my price point. Love the no haggle pricing.... Good price and great service.

Jo
Review №58

Great experience had an issue with a nail in the tire and they resolved it be replacing both rear tires on the truck before I left. Erica helped me from start to finish she is great. I will buy from enterprise again. If you want zero hassle start here.

Be
Review №59

Nice salesman Derrick Adams and manager Chris. They both were easy mannered, took their time and listened to me, answered my questions and eased some qualms. Made me feel quite at ease and they did not rush me into buying anything but gave me options too.

St
Review №60

Good people

Se
Review №61

If you are looking to buy a car you will be pleasantly surprised here.Customer service is great and they are open, transparent about all the details of each car.I highly recommend Derrick, the sales consultant.Better experience than at any dealership i visited!!!Thanks

St
Review №62

Good selection is vehicles. Test drive with a salesman that was courteous and helpful. Great place to look for a used car or truck.

Da
Review №63

I needed a new car because my old one had been totaled. I was not in the friendliest mood, to say the least and was not looking forward to the car buying experience. The team at Enterprise was so understanding, empathetic and helpful! They talked me through everything and helped me to focus and better determine what my car needs were due to my situation. They didnt pressure me, at all. The team worked together well, were very knowledgeable and seemed genuinely glad to be there -- as one sales group. They really like each other! I left there believing that I had made the right choice and that I had real support through the process. These guys are great! Theyll take good care of you!

Ma
Review №64

Went there seeking a deal and boy did I. Easy, fast,caring and very respectful. I will recommend them to anyone.

Er
Review №65

Fantastic service. Jae and the Area Manager were great in working out options for me and my girlfriend. This is my second car from enterprise and will definitely recommend anybody to go to the Glenwood Enterprise Car Sales location. Happy Customer!! 

Li
Review №66

(Cary, auto mall) Staff meet and surpass expectations. , staff went above and beyond to provide excellent service, expedited service, very polite, professional and positive attitude. My fave!

Sh
Review №67

I have purchased two cars from Enterprise and both experiences were Great. James is awesome, he made the process so simple and easy. He knew what I like and he is very informative and explains everything so well. I would highly recommend Enterprise, the staff is just amazing. Everyone greets you soon as you walk in, they keep a check on you while you wait. Just Excellent Customer Service.

A
Review №68

This was by far the BEST car buying experience that Ive ever had! Mike S. was my sales consultant and Chris B. is the sales manager and helped me with financing my vehicle. They were both extremely helpful, patient and never pushy. They really went the extra mile. Enterprise Glenwood will be the ONLY place I buys my cars from now on!

Ma
Review №69

I walked into Enterprise Car Sales with the expectation of service of other big time dealerships, which is less than stellar. The experience that I had was something from a different realm!! The treatment from the staff was warm and inviting. They allowed me to tell them what it was that I wanted and worked around that. I had already selected a few cars online and they had them lined up when I got there to test drive. They did not try to sell me something that was not in my description or choice. They gave me more for my trade-in than I thought it was worth, worked around the max amount that I was willing to pay. They were patient and explained everything in detail that I needed to know. Their pricing is fair and straight forward with no hidden fees. The paperwork was easy to follow and short. I would recommend them to anyone that is looking to buy a quality used car! I love my 2014 Hyundai Sonata. A million thanks to the staff! Thank you for making me feel comfortable with the whole process from beginning to end. YOU GUYS ROCK!!!

Ro
Review №70

I would like to extend my appreciation to Salesman Andrew Long for all of his support in assisting my family with the recent purchase of a vehicle.. We were disappointed when the vehicle we originally wished to purchase was sold, but Andrew stayed with the search of a vehicle of comparable features and value. My only suggestion to the Finance Department is to allow additional avenues of financing so that the purchaser may receive the lowest and more competitive rates in the industry. Thank you Enterprise, my buying experience was great.

Vi
Review №71

After viewing several cars online, visiting lots and taking test drives.. it was too much pressure to buy something that I has no interest in. I continued my journey and landed at Enterprise on November 16th, we were immediately recognized. Our salesman, Devin, asked what I wanted most in a car, after sharing my wants with him, not only did he show me what was available on his lot, we reviewed other vehicles he had access to. I requested a vehicle to be brought over to the lot, test drove it the following day. Devin was not forceful or overbearinf about making a sell, he encouraged me to take my time and look over everything, and made himself available to answer all of my questions. I really appreciate the time given and the professionalism provided to me, while making my decision to purchase. I like to feel happy and confident with where and what I spend my money on. Hats off to both Devin and Jeff!! Im very satisfied with my Honda.

Ke
Review №72

I just bought my second car from Enterprise Car Sales, and the service this time was just as good, if not better, than the first time. I will be buying a third car from them in the future. Highly recommend!!

G&
Review №73

No issues, smooth process, friendly staff, nice inventory, etc. The list goes on 🙂

Jo
Review №74

I purchased a vehicle from Enterprise Car Sales for the first time and the experience was outstanding!My sales account executive was W. Jeffrey Houston who had great interpersonal skills to make my vehicle purchasing experience seamless with the partnership of his manager Chris M. Bohle. The staff at Enterprise Car Sales had a friendly, kind, and courteous greeting to me the customer. I was impressed! I must mention that the greeting on the phone with Sarah was excellent as well because she was very helpful in the scheduling of my appointment with Enterprise Car Sales. It was overall a stellar experience! I am enjoying the pleasure of my new vehicle!!!

Mi
Review №75

They were nice people they were very nice to my daughter they kept asking if we want anything to eat or drink give us chips

Ja
Review №76

Went to look at used cars we had seen on line. Met very helpful and knowledgeable sales associates and manager. Wound up buying the first car we looked at. Love the no-dicker pricing.

Mo
Review №77

Loved my no-haggle Enterprise Car Sales experience! Major car repairs forced me to explore new car options. My car salesman, James Williams, provided me with an Enterprise car rental so that I could easily get to and from the sales lot. James made what is normally a stressful car buying process completely easy. I loved the non-pressure, relaxed ease of discussing my car needs and being presented with options that met those needs. I soon decided on a compact car and made my purchase. Later that night, I realized that the car wasnt the right fit, I immediately contacted James, we made arrangements to meet the next morning, and I was pleased to find another car that was perfect for my needs now and in the future! I highly recommend Enterprise and, although everyone on the sales team are great, James is the BEST!

No
Review №78

Sales staff was very friendly and helpful. My experience was low/no pressure, speedy buying process, and everything promised was delivered with accuracy. Even the Branch Manager stopped to chat with me. I appreciate all the guidance and support from the staff in my car buying process.

Ga
Review №79

Charles help me so well in buying the car I wanted Im a man of few words he was very patient and he met every need I needed to take care of👍

Be
Review №80

Several months ago, my husband and I started the process of looking for another vehicle for me since my Chrysler Sebring suddenly died without notice. Everywhere we went we felt pressured into leaving the lot with a new vehicle. The one thing I hate about car shopping is, what I believe, the enormous amount of pressure car salesmen put on you to make a purchase on the spot. Then one day I was chatting with a co-worker who referred me to Charles Futrell at Enterprise Car Sales. She told me how easy it was to work with him and the fact that he never pressured her into buying a vehicle.Based on this information, my husband and I decided to do some car shopping there. My co-worker was right! From the moment we walked on the lot, we were greeted with excellent customer service and NO PRESSURE! I test drove three vehicles before I finally decided I was ready to make a purchase. Not once did Charles insist that I make a move today because the car might be gone the next time... The financing was also easy and even though we stayed a little longer than we anticipated, it was well worth the wait.If youre looking for MORE than a great vehicle, I recommend Enterprise Car Sales because they exceeded my customer service expectations and for me, customer service is always the bottom line!

Jo
Review №81

I cant give enough kudos to Enterprise Car Sales, Raleigh, NC. I had purchased my last car from Enterprise in Virginia and decided to check out the one on Glenwood Ave, after having a horrible experience at the car dealership. I meet Jeff Houston, the Senior Account Executive aka my hero and salesman. I am credit challenged, but I was treated with the utmost respect. I want to thank you for your excellent customer service Jeff. I cant give you enough accolades. You made it a wonderful car buying experience. Firstly, you were welcoming, kept smiling the entire time, you listened, you gave me several car options, you were knowable about each vehicle (no notes, no checking facts, just rattled the facts off), you were patient, very pleasant and professional, but not stiff. I appreciate you working with me to make it an awesome event. Can you tell I am happy? I would recommend anyone shopping for a car to check out Enterprise Car Sales and ask for Jeff Houston.

P
Review №82

Thank you for showing the leadership skills needed to operate a quality establishment. I had a bad experience someplace else and this dealership and the staff reached out to make sure my experience was a wonderful one in which it was... the sales associate and the manager were super...thanks you all...

Ch
Review №83

Ben was great. We spoke on the phone and he asked what I was looking for and when I showed up at my appointment, he had multiple choices sitting and waiting for me to look at them. We test drove the ones I was interested in and there was never any pressure, or sales tactics, or fake interest. he was genuinely interested in me getting the right car for me and my family. I would recommend Enterprise and Ben to anyone looking for a great car at a great price and a very easy car buying experience.

ra
Review №84

I purchased a $1400 upgrade and the salesperson has forgot I’m alive...I told her that I wanted to be kept informed, but I’ve heard nothing...I called her and got a song and dance...Still no word....

GL
Review №85

What a wonderful car buying experience. There is a saying bad things happen to good people and that is sure my case and im in the process of rebuilding my credit. So the car buying experience can be less than pleasant when you have some credit issues. Funny I rode past enterprise sales to some competitors down the road only to return back later that afternoon. Not only did I leave with the exact car make and model I wanted but it was hassle free, no nonsense, and painless . I was so happy wonderful car buying experience great deals for new model cars you cant beat it . I highly recommend them.

Mr
Review №86

Car was great until the transmission started failing -- apparently a known issue at Nissan. I was not informed of this and Im just outside the mileage for the powertrain warranty now. I bought it in May. Also Brad and the sales manager promised replacement hubcaps and despite several calls I still have not seen them. I wouldnt take my chances buying here again. Im looking at several thousand dollars in repairs.

Al
Review №87

I worked with Josh and he was great at helping me pick out exactly what I wanted!

Jo
Review №88

Terrible customer service! Went on a Sunday couldnt get much done with the banks which I understood since it was Sunday. But could barely get an answer all day Monday when the sales manager said he would take care of it first thing in the morning. So I decided to drive all the way to Raleigh again Tuesday just to be lied to right in my face about what the manager said Sunday. The manager lied to my face & made me waste my time when he could of just been straight up over the phone instead.

Re
Review №89

Daniel A. at the Raleigh location was wonderful. James was so helpful and welcoming. I doubted Enterprise could work with me yet I was proven wrong. I recommend anyone who wants to experience true customer service without the car salesman attitude to please visit them! Thank you from a satisfied family!

Th
Review №90

This is the second car my family has bought from them (the other one back in 2004), and they still exceeded my expectations! Unlike other car buying experiences, my salesperson was focused on meeting my needs and desires while staying in my budget. He didnt try to up sale me or try to tell me what I needed (I hate when salesmen do that). Rather, I got a fun new (to me, but used) car with an unparalleled package for used cars. I am definitely a lifer. :)

Ja
Review №91

My experience was positive. The sales team was very nice, respectful, and did not talk down to me or treating me like I wasnt intelligent. There was no haggling and no pressure. I was in and out in less than an hour when I decided to purchase. Since that time I had one issue with the 2016 Kia Rio related to the emissions system and it was fixed at no charge to me. It is running fine and a great car so far.

Me
Review №92

My car totaled in accident, I needed a car fast. The driver transporting me to the rental office told me about the enterprise sales center, then the rental arranger contacted a sales person, and gave me the sales centers address. I was contacted quickly by sales lady Sarah who was super friendly, knowledgeable and even asked, before we looked at the cars, the manager to lower the price on cars I was looking at because it was due but had not been done yet, Patient and was as helpful as possible especially considering that I ended up coming to my appointment several hours early after changing the appointment time several times, as I was having to deal with other aspects of the accident. I love the no haggle policy.I can not say everything that was done because there is simply not enough room to write.

La
Review №93

I had a wonderful experience purchasing my car for Enterprise. Ms Jimissa was an excellent agent who showed me options and put me in what I wanted. If youre looking to purchase a car please check them out. There was no pressure, no haggling, but great customer service and support with friendly attitudes. Thank you to the whole team you made my car buying experience great!

La
Review №94

I recently purchased a 2013 Kia Optima through Enterprise in Raleigh, NC working with Mr. James Williams. Mr. Williams made the process a whole lot easier that I had anticipated. I did not know what to expect purchasing a car through a rental company, but I must say the experience was much better than I hoped for. It was convenient, smooth and fast. Mr. Williams was very accommodating with my schedule and time constraints. The level of customer service I got from Enterprise, particularly Mr. Williams was awesome!

Ja
Review №95

At first everything was fine. The actual car buying experience was great. The car selection was great, the prices were fair and there was no pressure.Then things took a turn. About a week later we were called to say we had to re-sign paperwork because they had made an error on our trade in. Fine, mistakes happen and I rolled with it.This last Monday our temporary tags expired. I hadnt received the tags or had been called in to pick them up. So I went in on Monday to see whats up. I find out that the inspection hadnt been done right on the vehicle and the state was refusing to issue the tags. Enterprise knew about this for 30 days and never told me. So I got a business car and was told to take the car to AAA for an inspection, the plates would be over-night shipped and I would have them Tuesday. My wife takes the car, watches the guy at AAA call Enterprise to confirm the billing and results.Tuesday comes and go. On Wednesday I go in again to the sales office and they act surprised. They say they have been waiting for my wife to call with the inspection results. I inform them that no, it was done on Monday per our conversation. The manager disappears for about ten minutes and comes back to say that the inspection is in fact in the system, and the plates are being over-night shipped and I should have them Thursday.Thursday night I call in looking for my plates. I get told they are in the managers office and the manager is on a conference call. The lady that answered the phone said shed call back in five minutes. 50 minutes later I call back and get put on hold for 15 minutes. The manager gets on the phone and says that his title lady didnt process the tags until Thursday afternoon and then didnt send them over-night. He says he MIGHT have my tags on Sat.So today is Friday, 35 days after I purchased the car. My wife is driving around with expired temp tags and I have no idea when our tags will come in.I had planned on leaving a 5 star review and only doing business with Enterprise for my car purchases. Now I cannot recommend them at all.UPDATE: Ive been thinking on this review for sometime. While I still have not received the owners manual that was ordered for us, I realized that most of my issues were because of the states slow processing times.

Be
Review №96

Arica and the staff at Enterprise Car Sales were very friendly and they wanted to make sure we were very satisfied with the purchase of a vehicle. I wish more car dealers were as friendly and professional as the staff here!

Th
Review №97

Everyone was very friendly and helpful. We were in and out in just a mater of an hour with a new car. Thank you to all of you

Ru
Review №98

Bad service

Mi
Review №99

They do not harass you or bother you while you look around but are there to answer your questions quickly. Even if you have no credit or low credit, they will still work with you. I had a slight problem after I purchased that I was too busy to get back until much later, and it was still dealt with, thank you Chris. Ill be getting my next vehicle from here as well.

RO
Review №100

I couldnt believe how friendly they were I felt like I was with VERY good friends but still very professional and they helped me get things done

Information
31 Photos
100 Comments
4.7 Rating
  • Address:5800 Glenwood Ave, Raleigh, NC 27612, United States
  • Site:http://enterprisecarsales.com/location/53R2/Enterprise_Car_Sales_Raleigh?mcid=iyp:24489698
  • Phone:+1 919-833-6441
Categories
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:12–5PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
From the business
  • Identifies as women-led:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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