Had a good experience, Joey wasnt trying to upsell us at all. and the cars are not bad at all.
This was by far the absolute best experience Ive ever had buying a car. Christy and Joey are truly the best. It was quick and easy even though I had difficult circumstances. The SUV I purchased has low mileage and it was priced over a couple of thousand dollars under value. It was truly a blessing to deal with Mira Auto Group.
Staff was very helpful. Helped me stay within budget and with a decent car which will be for my teenager once she gets her permit.
Kristi was very professional and honest.
Stay away from Mira Auto sales!! I came here looking to purchase a car and was told somone else was interested in the car and in order to test drive the vehicle they needed a $100 deposit and upon my return I would get it back. As I started test driving the car I knew somthing was wrong and took it to the nearest Advance Auto and they ran codes and told me there were lots of codes but Mira Auto sales removed them. I then proceeded to take the car back to Mira and once I returned and told them I didnt want to purchase the car Joey, the salesman refused to give me my $100 back. Again DO NOT SHOP here. Terrible business. STAY AWAY
I bought a car over 5 years ago. Very good 👍 vehicle! My daughter bought 2 cars from here. STRONGLY RECOMMEND. THE OWNER HAS INTEGRITY.
Administrative staff (someone named Christy) was extremely rude and discourteous. Application process had various technical holes. As a general consumer, I would not trust.
Joey and the rest of the staff made my car buying experience very comfortable. There was no pressure and they let me check out 3 cars very patiently. The vehicle I bought has a chip in the windshield and they are going to get it fixed free of charge. Joey also offered me a lower than sticker price before I even thought to negotiate. Very fair prices on the vehicles and all come with free Carfax. Would definitely recommend Mira Auto Sales.
Our experience has been nice and non-dramatic. The vehicle purchased looks to be of great quality and beautiful outside
Service was impeccable and I got my first car!! They had a great selection as well!!
I bought my car after a lot of research of the local market. I found prices at Mira Auto Sales were most reasonable of all the places I visited. Charlie and his team are very helpful unlike other car dealerships who try very hard to sell their cars to you.
I recently went to purchase a car from Mira (first time purchasing on my own). Even with my crazy work schedule, low down payment, and recently starting a new job, they were able to go through reasonable options with me and figure out the best financing plan/company. Joey, Kristi, and Charlie were all EXTREMELY patient with me, as I had to wait over a week to actually purchase the car. When I purchased I wasn’t aware there was a crack in the windshield, but they actually mentioned it to me and wrote in the contract that they were to fix it. The car was clean, fully fueled, had a brand new key fob, and looked good as new! I couldn’t be happier with my car and the whole experience!
Good inventory, but when we test drove a car and was ready to purchase a lady came from the back and said the card was already sold. Im not sure why they didnt mark it sold on the lot, and I still see it listed in their inventory, but it is depressing that they didnt seem to know what cars on their lot seemed to be sold and not sold. Or maybe it was a bait-and-switch, Im not sure.
I took my younger brother here to purchase his first vehicle. He had no credit and was working with a low down payment. Christy was very helpful and worked diligently to cater to our specific needs. My brother walked away with his very first car and we both are very pleased! I would recommend any new buyers to go here you wont regret it!
DONT BUY A CAR FROM HERE!!!!!!! They sale Lemons and then forget who you are when you come back to confront them.
Had a very good experience buying a vehicle with these guys. Everyone was Helpful. Got the price, quality, mileage and vehicle history I was hoping for. Glad I drove 2hrs to shop there.
Christy was absolutely amazing through my entire car buying process and made it very easy for me. She one of those rare genuine people that you look for when buying a used car. My only complaint was the car was dirty on the inside prior to me buying the car and they said they detail all cars on purchase. However, after my $10,000 purchase they claimed to have it detailed but the same dirt was all over the dashboard as before and there were still crumbs on the seat. In the end, I loved my new car so I went home and cleaned it myself.
My car buying experience here was the absolute worst. I bought my car 3 months ago and I have had problems with it ever since. When purchased, there were no warning lights on because apparently they had them turned off because they all came on 2 days later. They gave me a fake key fob and it kept going out every 2 weeks which of course made the car not start so I had to purchase a real one. Joey was very unhelpful in the matter. He told me that they didn’t have the “real” key and that they only had a spare which they gave to me. Also, I never received a spare tire as I was promised. I usually do not give reviews but this was by far the worst dealership I’ve ever dealt with.
I was. In the market for a new vehicle I have been to other car dealerships and no other dealership was able to get me approved with my credit i call Mira auto sales spoke with Christy she told me to Go online to Mira website and do the online Credit application she called me back the same day said I was preapproved and that all I had todo was find a car that I liked I went online and found the perfect car for me a 2009 maximum I went to the dealership they hooked me up with a low down payment and got me a warranty on the car with Pro guard.....the car had a few problems but they fix it and I was able to pick it up and take it home the nexts day thanks Christy and everybody else at Mira auto sales
Cars engine went out 3 months later
I recently purchased a vehicle from Mira Auto Sales and I will definitely return again. Kristi made sure that I had the best possible offer from the banks and every was very friendly. If you are in need of a car, give Mira Auto Sales a try! The people are friendly, the service is wonderful and you will not regret it!
Ok, I want to thank Mira staff for the excellent customer service and making purchasing a vehicle feel very easy. Went there about close of day Saturday looked at inventory, was greeted by sales and not harrassed. Found 2 vehicles we liked and told them Monday we would be back with decision. Monday morning showed up, every thing went as planned and smooth, left with our new Totota Tundra. Thank you again. If you are looking a new car please stop by and look at there inventory and I am sure you will be happy. The are a true leader in the used car dealership.
Im a first time buyer & Great experience!
Kristy was very helpful and honest throughout the whole process. I would certainly recommend them to others. Great job!
Our experience at Mira Auto Sales was exceptional. We saw one vehicle online, test drove it, and was satisfied with that vehicle, but we saw another one and an arrangement was made. Yes we drove the car home. The personality of Charlie was outstanding which made the car buying experience superb
I bought a 2004 VW Beetle convertible. I am so happy because no dealer could finance this car, but Mira helped and let me finance. I will recommend Mira Auto sales to all my family and friends. Thanks Mira for making me and my daughter happy
I went to Mira because I needed a car and didnt have the best of credit. I ended of dealing with Ben and I found the car that I wanted, which was a 2007 Cadillac SRX. When I went into the office, I was the only one there and I filled out the application. Ben then had other customers and he seemed to forget that I was there. I left a note on the application asking him to call me back when he had a free moment, which he never did. I ended up calling him and he got some additional information from me and said he would call me back in 30 minutes. Three hours passed and he didnt call me back. I finally called and he told me that he was forwarding my information to the bank. The bank called me and got some additional information and said that I was good to go and that Mira would be calling me back shortly. Again, hours passed and no one called me back. Finally, I called them back again and the guy on the other end said Ben was busy and would call me back. I told the voice on the other end that if Ben did not call me back then he could consider me a lost customer. Not to my surprise, no one returned my phone call. Considering that they are in the business of making money, they did not seem to want to do business with me or take my money. Their customer service skills are horrendous and I wish I had never wasted the 4 days trying to deal with them. Awful experience.
Great selection of cars! Staff was very knowledgeable and helpful! I recommend them for your next car purchase. 5
I have purchased quite a few cars, but this experience was by far the absolute BEST! Mira Auto Sales and Kristi were truly blessings in disguise...Thank you for getting me into my 2010 Honda Accord
This time last year my son bought a truck from here, not even 15 miles down the road we heard something, stopped at a shop put on lift, fixed what we heard, and found out at that time the Catalytic converter was bad not only was it bad, but three days later found out that both converters and both resonators were bad. 1800 for the front and 1000 for the rear, this dealership said all was fine and would help, but they did not dealt with issues with this truck for months and months, now a year later still having issues with this truck, I would not recommend this place to my worst enemy. i am paying more to fix this truck that what we bought for could of had something brand new. Stay clear unless you want problems!!!
My husband purchased a 2007 infinity from this Mira Auto in mid November. There were issues with the car starting the first week of purchase. He took the car in and was told to come back to so they could fix it and he came back another day. Only to be told by the mechanic that he will call him when he is able to fix the car. Once they finally did call back to fix the car, my husband was out of town for work so the car just sat. Not too long after that, my husband was driving the car and it completely shut down. We were told to have it towed in. The mechanic stated that the car had a timing issue and other issues that was not the fault of my husband. Naturally, we thought that my husband could just get another car from Mira Auto and switch everything over or get the money back. WRONG!!! At this point Mira Auto is still not working with us to resolve this issue.
5 I test drive the vehicle and after doing some research decided it was the car for me. The salesman was attentive and helpful. However Kristy hospitality
I called to make an appointment to see a car. The manager came on a sunday to meet me and my wife. I was impressed with the service and car, so much so i purchased it on the spot. I would recommend Mira Auto to anyone looking for a reliable car with great service.
Visited this dealer looking for a vehicle from their website. I was told it was sold 2 weeks ago and should show as sold online. Its still listed for sale.
They know what theyre doing and always happy to help their customer. They will go that extra mile to help anyone. Ive gotten two cars from here. Charlie and Christine are the best
My experience with Mira Auto was very pleasant and fast. The customer service was excellent. I would recommend to friends and would definitely do business with them again
I purchased a 2006 BMW X3 from Mira and Ben was my salesman. Ben made sure that everything with the truck was perfect. I told him about the bad experience i had with a prior dealership, and ensured that i did not have these feelings about Mira Auto. He went out of his way to help me, and also answered all my calls. This shows that you can trust, and depend on him.
Recently purchased a vehicle from Mira Auto Sales 2007 Audi A4. Solid vehicle and good price. I did have to make a few repairs but I have been satisfied with the car since my purchase.
I am so very pleased with my with my trade in today. Christy is a very lovely person and all staff is the same. May god bless them all and god bless the owner as well
Crappy cars, high prices, not willing to budge on high prices. When I pointed out that the car smoked, they didnt seem surprised nor did they care to adjust the price. Theyll just wait for someone to come along who doesnt notice. Buyers should definitely do their homework and take the car to a mechanic before purchasing. They will sell you a lemon and not think twice.
Attentive, nice and service oriented. This small dealership wants your business and they show it
1 star is way to many for these con artist,I bought car at 70,000 it started giving me trouble the week of purchase,had to replace the engine at 78,000 miles ive had 3 thermostats put on, it needs a power steering pump, new motor block, the transmission is going out, and the alternator is now gone, and im not even at 85,000 miles I called to talk to someone about being sold a lemon, and acted like they didnt even know what car I was talking about. I understand its a buy here pay here but Jesus Christ, they did nothing to even point me in the direction of a solution, I guess they didnt have to they already had my money, PLEASE STEER CLEAR OF THIS DEALERSHIP.
We were interested in a couple vehicles, made a appointment to have them checked by our mechanic and were stood up for the appointment. They lost a sale and gained a poor review.
The dealer went above and beyond. Due to the rain they pulled an umbrella and filled the gas. They did almost everything to make it a pleasant buy
Wonderful experience with the dealership. Bought a Ford Mustang for my son, and financing was easy as 123. Very professional and knowledgeable dealership.
Good variety of used vehicles at good prices. Ask for Joey. Great customer service!
Buyer Beware! Stay Away From This Dealer! They are liars and rip people off by selling cars with major mechanical problems then refuse to repair! They do not respect women. Do not go alone if you are female or you will be subjected to advances including trying to come to your home to check & repair car problems that you WILL have. Do not buy from them without a full car inspection from a full mechanics shop. I was only given the option of 2 cars and dealer picked the best for me without my approval. I needed a car and was naive so I allowed it. Within 36 hours the SUV was experiencing severe issues that I reported. Ben Omar, did agree to repair vehicle as he continuously was asking me to dinner, comedy club, etc. He took the SUV to repair, I thought, but when it came back to me within 1/2 hour the front differential and both CV axles were so bad the SUV was unsafe and undrivable. They refused to fix. An expert mechanic has given me a statement that this type issue was present previously before I purchased vehicle. I tried to resolve with BBB and Mira lied stating that I test drove many cars and accused me of fake and false documents providing my address and refused to fix vehicle. How did I get financed with fake address documents? They had so little to dispute they had to come up with something I guess. They need to be shut down for fraud and everyone that has bought junk cars from them needs to file with the Attorney General so we can keep them from doing this to others. As you can see from their reviews they do this to many people. They give used car dealers a very bad name. I may have to repair my car but I feel justice will prevail and I wont stop until the truth about their bad business practices are known to the buying public.
Very honest and upfront sales personnel! Vehicle was as advertised and extended warranty was an added bonus! Plus my SECU was just up the road
It was a wonderful experience. Not a rushed sale and gave me the best advice. I drove away with a nice car
I bought a 2004 Cadillac CTS there. At first it had some electrical problems. Come to find out, it had the wrong battery in it. I put the correct battery in and have had no problems since then. I love it, and the sticker price was lower than the blue book value.
Looking for a car but the reviews are so bad. Ill pass. Thank God for reviews.
Mira Auto Sales is awesome. I came in and they really were helpful and a true godsend. I bought a great car!
Wow, after reading these reviews I think we’ll steer clear of this place... Thank goodness for reviews
My experience here was great!!!! Charlie did everything possible to get us riding. Will buy from them again!
Charlie did everything in his power to fix what needed to be fixed.
Mira Auto Sales is awesome!!! They have helped me since day one and when I got into my accident they put me in a new car. I love them all!!!
Meh. They said theyd clean the car but it was incredibly dirty. Thought theyd put in a full tank of gas but nah. They didnt ensure that everything worked--cigarette lighter didnt work. Radio didnt work. I had to be the one to go & get it fixed & that took hours. Theyre paying to fix the radio, but thats gonna take another week. People who sell used cars need to do better. Annoying :( I knew that I wanted the car & was ready w/ the money. Why couldnt they be ready 😒😐 how are you gonna sell a car w/ a non-working radio? & tire pressure all messed up. Lordt. Why. Car sales people are something else 😫😫
Our experience has been nice and non-dramatic. The vehicle purchased looks to be of great quality and beautiful outside
Thank you call at Mira Auto Sales especially Joey for his patience with all our test drives.
They helped my daughter get into a car nice staff, clean cars all around good experience
Most the 5 star reviews are from anonymous sources. They tried to sell my brother a smoking car but I caught them. Buyer beware.
Mira Auto Sales is a bad dealership. Never ever go there only because I have gotten a van and they told me only one owner. But actually there was 3 before me. Also told me that it has never been in a wreck but it has. I suggest all people that read this Dont go to Mira Auto Sales LLC, 4807 Fayettevillve St, Raleigh NC
I went to Mira auto sales and DID NOT have a good experience at all!!Im in the market for a decent used vehicle, so I visited Mira for the first time some time in may... I test drive 2 cars, ( NOT TO MY SATISFACTION!!!) and find out the details & the price etc.I speak to this guy named Joey, at first glance he seems like an ok guy ( typical sales guy), he tells me whats required, and so I told him Ill be back.I came back about 2 days ago, & test drive 1 vehicle I saw on line, ( AGAIN NOT TO MY SATISFACTION)... VERY DIRTY & UNKEPT!!!So I then go inside & ask to drive 1 more vehicle just to make sure of my final decision, and this JERK asks me ( VERY RUDELY) how many cars have I test drove?.... And then says Im wasting his time!!!Thats not how you do business!!Not professional!!I have to test drive the vehicles before I give MY MONEY IDIOT!I would stay FAR FROM THIS PLACE!YOU SEE JOEY, RUN AWAY FAST!HES A NON PROFESSIONAL TOOL!!!
No one bothered to help us, but we helped ourself to look at some cars and they had more problems than they listed online. Ones we looked had been wrecked and flooded.
Just brought an 07 Acura TL from Mira. Its been a wonderful experience from start to finish! All the staff was extremely helpful from Chirsti the finance manager to the owner Charlie! The breaks on the car were dried out the OWNER stuck to his word and got them replaced he even did the due diligence to do the work himself! WOW! Everyone here is extremely helpful and pleasant made my car buying experience one of the best Ive had...no pressure purchasing, reasonable prices and great cars! Thanks guys at MIRA!! I will be referring a few friends to this establishment. Overall experience 10 out of 10
Buyer beware, I understand they buy auction vehicles and resell them. But they should be able to recognize a flood vehicle and warn their potential clients even if it has not been reported as a flood vehicle. I almost bought a 2011 Burgandy Honda Pilot from them, I took it to a mechanic for a pre-purchase inspection, who brought me into the bay and showed me a water line in the engine compartment, below which had some mud/dirt, and mud and rust deposited in crevices.The sales man gave me a auto check report supposedly for this vehicle earlier which showed no damages and I will make it available if anyone buys this vehicle and has typical flood issues later.I have made MIRA aware of the issue the mechanic found, but that vehicle is still advertised as no issues reported. They asked why I thought the car was a flood vehicle I explained the waterline mark in the engine compartment, so it may be pressure washed by now.Buyer beware
This was my first time in many years buying a car and they made it very easy for me. I was covered and safe and I walked away with a smile on my face.
The shop worked with me first through the phone. When i showed up they went out of their way to help. They even stayed late to help with our decision. I will definitely buy again
I was sketchy at first never having dealt with a used car dealer before. I truly expected to be raked over the coals because of my bad credit, or flat out told that they couldnt help me. I found the opposite to be true. The finance lady bent over backwards to get me into a car that i could afford. After my test drive, and personal vehicle inspection, i found some issues with the car. The sales team also bent over backwards to fix any of the problems i found before i ever signed the paperwork. There are a few things still wrong with the car, but at my budget, i cant give that team anything but praise. If Im ever in the market for a used car again, i will definitely return!
I would rate my experience a complete 5 star on all levels. Very professional and very friendly. The staff worked very hard for me to buy a vehicle and it worked out great for me.
Buyer Beware! Stay Away From This Dealer! They are liars and rip people off by selling cars with major mechanical problems then refuse to repair! They do not respect women. Do not go alone if you are female or you will be subjected to advances including trying to come to your home to check & repair car problems that you WILL have. Do not buy from them without a full car inspection
Great service and affordable . Asking for Charlie he will take care of you
They are some very nice people the lady thats work with me she is so nice she really help me get in a very nice van for my family thank you
Great car buying experience. Recommend this place
Mira Auto sales is a place that I would tell anybody about. Kristi was so sweet and honest. She answered all my questions
Great service, clean car! Kristi worked very hard for me and was very helpful. very satisfied
Mira Auto Sales is a place that I would tell anybody about. Kristi was so sweet and honest. She answered all my questions
My wife and i purchased a suburban from Mira Auto sales. The entire buying process was an amazing experience. They did not push us to make a decision, and no pressure buying
Great service and helpful staff. General Manager was very helpful through the buying process.
While we didnt buy the car we looked at, I was impressed by the salesman and overall experience.
Excellent service very pleased with everyone’s help and what they could do for me. I will recommend family and friends to this dealer
I hate the process but they made it very pleasant. Great customer service. I would definitely recommend them to my friends
The staff was very accommodating throughout the entire process. Helped me do what no other dealership would!
This was a great buying experience. We got there at closing and not once did we feeel that they were rushing us or frustrated with us because of the time.
Blessing!! Mr. Charlie and staff were awesome! Im referring all my family and friends that are looking to buy a vehicle in the future.
Avoid this place! The cars are not reliable!
Mira Auto Sales was THE worst used car dealership I have EVER been to! Their vehicles for the most part should be crushed as that is about what youre going to get after purchasing one. If anyone has had a positive experience I would like to know. Oh, and the warranty you get is not worth the paper it is printed on!
My visit was great. Very helpful and got things done fast
Garbage, from what I learned bring a mechanic with you when getting any vehicles they have. The only good part of this was that tight looking lady that I had the pleasure talking to.
BUYER BEWARE! These people are liars and theives. I purchased a 2006 Honda Accord from Mirror Auto. From day one I have had nothing but problems with the transmission on this car. I paid over $12,000 for this vehicle less than one year ago...Ive spent over $3000 on it and now I am being told by Honda Dealership that an additional $4000 worth of work is needed. To top it all off...I took it to Carmax in attempt to trade it and they appraised at a WHOPPING $2000. The owner was so arrogant and disrespectful and just like another reviewer stated very disrespectful toward women.
I recently got a car from MIRA, I had a few problems and they really stood by me when I needed them. If your looking to buy a car they are the BEST!
Kristi did an awesome job with helping me with the van of my dreams
Vehicles were in rough shape. Staff was nice though.
I have limited income and i have had problems getting financed. The owner was able to get me financed and into a dependable car
Mira Auto Sales is nothing more than frauds. I purchased a 2007 GMC Envoy from them and it broke down within two months of me buying it. Then I got hurt on the job and was unable to make 2 payments. Yes! 2 payments and the Envoy would have been paid off. Once speaking with them they assured me that I had until June 30, to pay the small amount owed. On June 10, they repossessed it and refused to accept any money from me. I contacted them again on June 11 and requested information to submit to my attorney via email. I called them also several times since then and they refused to accept my phone calls. Ive called several times and got this fax machine sounding noise during normal business hours.
It was great.
This was my first time in many years buying a car and they made it very east for me. I was covered and safe and I walked away with a smile on my face.
Sold us a complete lemon. Within the first week the check engine light was on, before 30 days the rear wheel bearings had to be replaced along with the brake pads. The car is again really messed up. Its costing us more than its worth. Dont shop here!