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All About Garage Doors
3208 Spottswood St Suite 101, Raleigh, NC 27615, United States
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All About Garage Doors
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Cr
Review №1

Its really hard to believe that they have good reviews. My husband and I have been calling for weeks. No one answers the phone. And the one time they did answer the lady got our contact info and was suppose to call us back. Havent heard from them since. That is not how you run a business. Just unacceptable. What business doesnt answer the phone?! ****UPDATE: after me making this review you guys responded stating that you have no record of me in your system. False. My name is Crystal Kizer phone number ending in 8795. Check voicemail system from about 2-3 weeks ago. Ive called several times during the business hours. But mysteriously you guys called my husband today, after my review and scheduled an appt. And by the way hes called several times as well. Just do better and answer the phone. Thanks!

An
Review №2

We recently purchased 2 garage doors from All About Garage Doors and could not be happier. The salesman was professional and informative. The installers were timely and professional. The doors and openers are amazing. Although 2021 has been an interesting year to build a house, All About Garage Doors did not disappoint.

ka
Review №3

Our builder hired All About Garage Doors, and these guys ROCK!! Our custom home build was delayed for over a year, forcing me to part ways with our builder. Some vendors chose not to work directly with a property owner, All About Garage Doors chose to finish what it had begun and to work directly with me. I owe AAGD a huge THANK YOU!! Your entire team not only did a great job delivering and installing the doors, everyone went above my expectations to be sure that the job was done right. A special thanks to Alex, Joel, Jordan and Alezaria (spelling?) for keeping me in the loop and for your professionalism. THANK YOU, Kathie Y.

Pa
Review №4

Just had two doors installed. Great pre work. Awesome installers and overall I could not be happier with the product and the installation. Will definitely use again and recommend them to anyone.

Lu
Review №5

I had a hole in one of my insulation panels in my garage door and it was an odd size that couldnt be fixed with the off the shelf do it yourself ones you can buy. Didnt have much to go on except a faded label on the side of my garage door. Jordan in their front office helped me track down exactly what I needed. Before I headed to pick it up Jordan called and let me know that the panel was a little faded and they didnt want to sell me a product that wasnt perfect. I was okay with the fade and they gave me a great deal on it. Excellent customer service!

Ti
Review №6

They did a great job! Very knowledgeable, responsive, and respectful! I will recommend these guys to everyone!

Ed
Review №7

Tom Clawson from All About Garage Doors replaced our Garage door drive motor today. Several things come to mind first the work was done in a very professional manner. Second Tom was very engaging and clear that he had dealt with customers in the past. All in all this could not have been a better experience.

As
Review №8

I requested a quote for service on a Saturday. The response was immediate. I agreed to use them on Sunday and just requested they contact me to schedule for sometime in the week. They came on Sunday evening, at no extra charge, even though it wasn’t an emergency. The technician was very professional, knowledgeable, and fixed the issue very quickly. Excellent service. Excellent communication. We would highly recommend without hesitation.

Ch
Review №9

AAGD-Raleigh just wrapped up their installation of our new Haas garage doors, and were very satisfied with the quality of the doors and the installation, as well as with the staffs professionalism. Would definitely recommend AAGD to others!

To
Review №10

I can highly recommend All About Garage Doors if you are looking to replace or repair your garage door. Everyone I worked with throughout the process, from the sales team to the installers, were awesome to deal with. I never felt like I was being pressured or over sold. The intallation crew was experienced, competent and very efficient and they cleaned up all debris and made sure there were no stray screws which could end up in one of my tires. Great experience. Wouldnt hesitate to use them again.

Re
Review №11

I will be recommending this company to all my friends and family. They came out to fix my sensor and had it done in just a few minutes. The nice technician even helped me figure out how to reset the password for my garage door! The technicians are friendly and its clear they are experienced in the field.

Ti
Review №12

Scheduled a garage installation in the morning between 8-12. By noon the technician had not showed so I called and they said he was on the way. By 2:00 pm no one had showed up and no one was answering the phone.EDIT: a different technician came out a week later and did a great job of installing the garage door. No complaints with the quality of work

Wa
Review №13

All About Garage Door is a great company that I’ve been relying on for years for my garage door maintenance and repair. They are always on time and make sure that they clean after them once they’ve completed their work. What I’ve found most appealing is that they always bring the spare parts with them and thus can deliver speedy results without the hassle of waiting for procurement of spare parts. I would recommend this company to anyone who’s looking for reliable garage door services.

Ja
Review №14

These guys get five stars here’s why.1. They were on time every time they came to the house2. Their pricing was the most competitive from the others.3. The product quality of their doors is excellent4. Everytime I had a question or a request they were quick to respond and take care of the issue.I’ve had my door for several months now and I’m sure I made the right decision using all about garage doors.

La
Review №15

They just replaced my old wooden garage door and did great job. Showed me several price/feature levels and then many style choices. Timely and dependable!

An
Review №16

All About Garage Doors is a great company! Mr. Harold and his team recently installed our garage doors and we are pleased to say we have the nicest doors in our neighborhood by far!! Going builder look to a custom look makes a huge difference. They are well built and close so smoothly, you can barely hear them. They are well insulated. The exterior hinges complete the look and the window add light inside the garage. We highly recommend them for their great prices, quick turnaround time, professional work and superb customer service!! We couldnt be happier with the overall process and final work. We wish other contractors were just as easy to work with and have such positive outcome!! Keep up the good work :))

An
Review №17

The technician did a great job installing the garage door opener, but it would have been nice to have a phone call before 5pm, when the install window was 12-5pm. The job got done around 7pm and it would have been nice to plan for that.

P
Review №18

One of my torsion springs broke at night, trapping my car in the garage. I called the office, which mentioned their office hours were 9a-5p, and left a message. I was called at 8:30a, and the repairman arrived around 9:15a. In addition to the repair, he checked the door and mechanism completely, performing basic routine maintenance. The service was prompt, comprehensive and professional; I couldnt ask for anything more!

Je
Review №19

Scheduled an appointment 5 days ago to have my garage door fixed I called them because they were the ones who installed it by the Builder. Took off work for the morning appointment from 8-12 by 11:50am I called to see what the ETA would be and she said they could be there between 1-5 which did not work for me since I had an additional appointment to go to and asked could they do 3-5 and they agreed. 5 minutes later I received a call from the service manager and he stated that it is outside the service area and the $85 trip charge would turn into a $120 trip charge. I’m stuck on the fact that when I called to schedule this appointment that was one of my first question considering the phone number came out of Wendell and I’m located in Sanford.I decided to cancel the appointment due to the fact that there was no pervious contact stating they were running behind and also the issue of being out of the service area and charging me an additional $35 should have been resolved before the day of the appointment costing me money and time by having to take off work.

Ta
Review №20

I made an appointment online and they fixed my broken spring. The technician explained the benefits of replacing both springs instead of just the broken one, and did so without pressuring or pushing a sale on me. He also made some other minor adjustments on our garage door and now it is quieter than it was before the initial problem.

do
Review №21

Would never get them to do anything for me i sat at my house all day they were supposed to be here at 10 I called at 10:30 and was told between 11 and 12 it is now after 4 oclock i have emailed them twice i have called twice only to get an answer machine . The installer showed up at 4:45 and stayed until 8. He came back Sunday to finish the door. I feel bad for him, he probably catches hell from customers who get treated the way I did. He was a really nice person and did a great job so I can only assume that its just poor management. A call would have gone a long way. Its a shame I had to waste a whole day

Gl
Review №22

Have had All About Garage Doors perform rountine maintenance as well as 2 repairs over past 6+ years. Great technical staff as well as office personnel. All techs arrived on time, were courteous, friendly and willing to explain what work was to be performed. Cost was very good. Repairs have been as needed. No lingering issues that required repeat calls. HIGHLY, HIGHLY RECOMMEND THIS COMPANY FOR ROUTINE SERVICE AND REPAIRS!

Jo
Review №23

Same day service, VERY fair price (and I priced around as I knew exactly what needed replacing). Dispatcher sent out William and he phoned when he was 30 mins out so I could break away from work. William was professional, worked efficiently, very knowledgeable, and had a super personality. Nobody likes spending their hard-earned money on home repairs, but this was the most pleasant experience I have had with any type of home repair company. All About Garage Doors came recommended by a coworker and I highly recommend them myself.

Aj
Review №24

This company did an excellent job with my garage door install. I was concerned about having the door sealed from the top, sides and bottom because there were a few gaps in my existing door.They did what they said and all sides are sealed well. They had to replace the bottom seal on the new garage door with one that had more depth to fill gaps on the left & right sides due to the curvature in the garage floor.

Ha
Review №25

Timely Services. Expert Approach. All about garage door simply rocks. 5 stars from my side.

La
Review №26

All About Garage Doors installed a new garage door on our home when we bought it last year. The old door was outdated and after looking through some of the styles they had, we found a new door that we really liked. The service and installation team was very professional and almost one year later, our door is as beautiful, functional and quiet as the day they put it in! I would highly recommend this company for any of your garage door needs.

Ho
Review №27

I want to thank you for the excellent job your team did at Tangle Oaks with the 52 garage doors. The product was of excellent quality but the installation project was outstanding. The team was so involved with each door and you could observe the attention that team members gave to all details. I want to express my thanks for that quality of work. It is rare that a team comes in and does that level of quality work across a large demanding project. I was also impressed that your goal of finishing the 52 doors in one week was accomplished, even with the onset of some threatening weather.Tangle Oaks HOA

Ch
Review №28

These guys are scammers. They charged me 300 dollars to come fix my garage door in Fayetteville and they no showed. Have been contacting them for a week and they do not pick up. We notified credit card company and lucky for us we have filed a fraud report on them. Please email me if you want proof that this scam artist took my money and did not show up.

Ma
Review №29

Terrible!!They are overpriced! Do your homework before using their services!Do not let them do any work without a quote.

Information
20 Photos
29 Comments
4.1 Rating
  • Address:3208 Spottswood St Suite 101, Raleigh, NC 27615, United States
  • Site:http://allaboutgaragedoorsnc.com/
  • Phone:+1 919-366-1201
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
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