user
Garage Door Specialist
5605 Chapel Hill Rd Suite 120, Raleigh, NC 27607, United States
Appearance
Garage Door Specialist
Comments
St
Review №1

I dont usually write reviews unless something exceptional happens, and todays service certainly deserves a review. One of our garage door springs broke this morning around 11:05 AM, and aware that we needed to get it fixed quickly, I looked on the internet and called Garage Door Specialist, which clearly appeared to be a 5-star operation. They set me up with a same-day appointment, and the technician, Daniel, called and asked if he could come out early. He came, diagnosed the problem, and diligently got to work, replacing both springs, lubricating the moving parts, and finishing by 12:45. Thats less than two hours from placing the call to job completion. Now I realize that Garage Door Specialists schedule may not always be able to provide that level of responsiveness, but what is clear to me is that whatever the lead time, this is a top-notch company that fully deserves its 5-star rating. If someone would have asked me what I would like to see happen when our garage door quit on us this morning, I would have said, Id like to see the whole mess off my hands two hours from now so I can get on with life. Well, that happened! Needless to say, we will not hesitate to call them again when we have a need, and we will recommend them to our neighbors and friends.

De
Review №2

We chose Garage Door Specialist to replace our 20 year old garage door opener after it broke, which they were able to do the very next day. Sal was fantastic in explaining how the old door could be fixed and the new options we had. After choosing a new replacement Sal was both quick and clean with the new install and provided me with great detail on how to care for and use the new garage door opener. We will certainly continue to use the Garage Door Specialist for any maintenance needs and gladly recommend them to others. Thank you Sal and the whole Garage Door Specialist team.

Ch
Review №3

They were great! As soon as I called, I got a quick appointment scheduled and the technician came out and installed our garage door opener for us. He was very nice and did a great job. We will definitely use them again!

Bo
Review №4

I chose Garage Door Specialist to replace our old garage door and opener because of all of the good reviews, and it was a good decision. The salesman who came and provided a quote seemed very knowledgeable and helped me make a good choice. I did not get any other quotes, but the price was a little better than I was expecting, and I was happy with it. Craig and Robert handled the installation and they were very friendly and professional. The job went very well and we are pleased with our new door.

Re
Review №5

The Garage Door Specialist installed my opener about 15 years ago. It has functioned flawlessly but now needed a tuneup. From the person who answered the phone to the service technician, everyone was pleasant and accommodating. The technician even went above and beyond by caulking the new rubber seal at the bottom of the door and filling in some wood damage at no extra charge. It looks like new! I received great service at a reasonable price. I would definitely recommend this business.

Le
Review №6

Called Garage Door Specialists on a Monday and they had a technician out the next morning (could have been even earlier if I was free). Bob was very knowledgeable and explained things to me so that I knew the problem and how it was to be fixed. Garage door was as good as new within an hour of his arrival. I cannot recommend them and Bob enough!

Er
Review №7

Fabulous experience getting my garage door fixed. Everyone I interacted with was kind and professional. The technician was on time, happy to wear a mask, and quick to diagnose and fix my garage doors issue. Very well-priced as well. I wish every experience with getting something fixed at my house could be this easy and painless.

Ji
Review №8

My garage door wouldn’t open due to one of the springs being broken. Call a few repair company’s and was told no one could get to my house for 5 days. Called GDS they came out the next day. They replaced both springs and bearings door now work like new. Very happy with customer service and the tech that came out to my house.

Ja
Review №9

Excellent professional work from caring people.Thank you Sal, I am very pleased with the quality of your work that you did in replacing my broken spring and the bottom door rubber seal. I appreciate how you friendly and professional you were, as well the vast knowledge that you have regarding the garage door industry. Stephanie also was very helpful and knowledgeable over the phone in answering all of my questions. I did my research and Im very pleased with this companys pricing, the fast quality work and how wonderful they treated me as a first time customer. I highly recommend them to anyone that has garage door needs.

Ru
Review №10

Very pleased with the service I received. The technician did a thorough job on the repair, then put WD-40 on my springs and hinges. I appreciate the attention to detail and not just doing the one thing I was paying for.

Jo
Review №11

The process of getting my garage opener replaced was seamless. Called and got an appt for the following day. Joe came out, quoted me out and was able to quickly get me back up and running. Joe is very personable, friendly and knowledgeable. Joe took the time to explain all aspects of what the process was and how to fully operate the equipment after the install. Keep up the great work Joe! I will certainly recommend you all in the future.

Ma
Review №12

I was thankful that Garage Door Specialist was willing to help me. I had bought a garage door opener on sale and no other place would install it for me since I did not buy it through them. I was getting frustrated because no one would help until I got in touch with Garage Door Specialist. And Joe was a great representative of the company. He was professional and knew his stuff. He installed the opener in no time at all. He was in and out. The opener is working great. Thank you Joe for your service to improve my home.

We
Review №13

I was extremely impressed with everything from my initial contact to the installation. Upon contacting another company for a second quote, I was informed I would need to paint hardware to meet my request. I met with Stephanie and selected the door style and when I asked about hardware finishes, she provided a link with multiple options. Stephanie was quick to send a mock-up of the style door I selected. As for pricing, I got a better door with exactly what I wanted for less money than the second quote. She gave me a timeline and what to expect. About two weeks out, I received a call to confirm the installation date. The day of the installation the techs showed up on time and did a fabulous job. I could not be happier with the entire process from start to finish. Thank you Garage Door Specialists for giving me a beautiful new door to be proud of.

Ge
Review №14

We Had A Torsion Spring Break In Two Separate Places On A Monday Morning 9am. Called Michelle & She Apologized That Nobody Would Be Able To Come Out Until Wednesday. While I Frantically Called Around Other Places With NOT As Great Reviews, Michelle Proactively Called Me Back & Said They Had A Cancellation. Eric Was Here Promptly By 11am, Both Torsion Springs Replaced & He Showed Where The Cable On One Side Was Likely Going To Break In The Next 3-6 Months. So... I Had Him Replace The Cables. Bing-Bang-Boom... Out The (Now OPEN Garage) Door By Noon. After Testing The Door, We Both Noticed The Belt Had A Gap In It. I Was Able To Order The Belt From Liftmaster Directly. When It Arrives, Ill Be Having Eric Scheduled To Replace It. Exemplary Service From Both Eric & Michelle. Able To Keep Our Bank Appointment! Believe The Reviews... These Guys Are The Best Around!UPDATE: Eric Came Back Out To Replace Belt I Got From Liftmaster That Was Still Under Warranty. Really Wish More Service-People Were Like These Folks. The Understanding Of The Words Above & Beyond Customer Service Is Not Lost On Them. Thanks Loads!

Ch
Review №15

I called to make an appointment. The receptionist was cordial and professional. We scheduled and after looking at my calendar had to reschedule. Piece of Cake! Joe showed up on time and was very professional as well not to mention super knowledgeable and capable. I would absolutely recommend these guys to anyone! Joe needs a raise. He was awesome and efficient.

Ka
Review №16

I am so pleased with this company. They offered same day repair. The technician was on time and very friendly. He fixed my garage door quickly and for a very fair price. I will certainly call them again!

Ci
Review №17

We had a phenomenal experience today with Sal at Garage Door Specialist. Sal arrived within hours of calling the office, he was so professional, helpful and he had the parts on his truck to fix our garage door...and was done in less that 30 minutes. We have a 10 year warranty on our spring and he have us pointers for maintenance. Thank you so much for timely, professional and exceptional customer service!

Ma
Review №18

We are extremely pleased with the service we’ve received. Both door installation a few months ago and then today had some maintenance done due to some rattling and clicking we heard. Sal made some much needed adjustments and was quick and thorough!

na
Review №19

First class service from start to finish. The technician, Joe, was wonderful. He came prepared and solved our problem within two hours. This is the second time Ive used their company and I will call on them again.

Do
Review №20

Love this company!!! We have had two issues that needed prompt attention (couldn’t get cars out of garage) and they came in a very timely manner. Sal did an outstanding job and we were back in business in no time. Everyone I’ve dealt with is honest, fair and ensures ethical pricing for the work done. I recommend them highly!!!

Ta
Review №21

I called Garage Door Specialist, Michelle answered my call, scheduled an appointment for Friday, it was simple and quick.Friday Jimmy the technician came, very polite and knowledgeable, answered all my questions and got the job done in no time!Great job guys!

Aj
Review №22

Sal, our technician arrived on time. He is really good at communicating.He let us know what was wrong with our garage. He is very knowledgeable and worked efficiently to resolve the issue.Truly, apperciate service. Would highly recommend garage door specialist.

Di
Review №23

Absolute pleasure to work with! Prompt, professional, and awesome work. Michelle and Stephanie both were very nice and accommodating with scheduling, pricing and invoices. Doug changed out our old broken torsion springs, removed the old opener and completely installed the new system with ease! I found the company on Google and took a chance, very happy and satisfied. I know whom I’ll call if something ever goes wrong again that’s for sure! HIGHLY RECOMMENDED! :-)

Aa
Review №24

We experienced a garage door emergency and Garage Door Specialists were able to dispatch someone right away. The technician, Sal, was helpful, professional, and knowledgeable. Sal made the necessary repairs in a short period of time at a very fair price. Our experience could not have been more positive.

Br
Review №25

Great experience! They were able to schedule a tech to come out as soon as possible. No surprise charges, showed up on time, but most of all the tech was very friendly and knowledgeable. You could tell he takes pride in what he does. We would definitely use them again.

Da
Review №26

Just had my Garage Door Repaired by Technician, Sal of Garage Door Specialist. He phoned me before he arrived and provided me with all the options available to me to either repair my Garage Door Opener or replace it. I ultimately decided to repair it, to give me a little more time for the expense of a new one. He also added a keypad outside and a small charge. He was in and out in no time and when Momma comes home shell be happy. And we all know how important it is to make sure Momma is happy. :-). Thanks Sal and Garage Door Specialist!

To
Review №27

Excellent service. “Bob” the tech showed up exactly on time and did a great job. Very efficient and a fair price.

As
Review №28

Outstanding, had another company quote me a 1300 door fix yesterday, Stephen came out today and fixed my issue in one minute (the force setting was wrong on my opener). Next time I have garage door issues they’re my first call. Looking forward to more work with this honest company.

Hi
Review №29

I just had newer garage door opener installed. Technician name Sal did an excellent work and I enjoyed my interaction with him. Excellent work and great work ethics. Very honest and helped me with installing app and navigating through how to use it. Great guy and great company to work with. I will definitely use them in future.

Ja
Review №30

Office staff and tech were knowledgeable and polite. Tech was very pleasant to work with. Price was the best of several estimates received. Did what they said they would do, when they said they would do it, and at the price agreed upon. Absolutely perfect!

Da
Review №31

Garage Door Specialists have helped us with our garage door needs for many years. Excellent work, customer service very good, and good value.

Ap
Review №32

Excellent work and in a timely manner! We called and Sal came out the same day. He had all the equipment needed to repair our garage door and was done in no time. Thank you so much!

St
Review №33

I heard about GDS on Next Door. Called them up and scheduled a quote. He was on-time and got the quote to me within an hour. The price was very fair. I did not look at anyone else. We scheduled the install and Doug showed up a little early. Very courteous and friendly. Job was done in 3 hrs. Excellent job by Doug!! Wonderful experience. I highly recommend Garage Door Specialist. You will not be disappointed.

Am
Review №34

Garage Door Specialist was fantastic! I emailed Sunday evening and Stephanie responded later that evening and booked me to get my opener replaced on Monday afternoon. Craig (installer) called 15 minutes prior to arriving and completed the install in less than an hour. Very happy with my decision to use them to upgrade to a belt drive opener.

Ti
Review №35

Had such a great experience with this company and highly recommend them! Our garage door was crooked and had called another company a couple months back who charged a consult fee and told us we needed a whole new door and spring and was going to be expensive. He straightened out the door but there was a larger gap between floor and closed door.Had garage door specialists out, free consult, and only needed a new belt which was a quick and much cheaper fix. Very pleased!

Mi
Review №36

When the torsion spring broke on my door I called them late in the afternoon and they set me up for between 1:00 and 3:00 the next day. Sal actually arrived right at the beginning of that window and was finished before it was over, which is rare for any business that gives time windows like that! He gave me options for other maintenance my door could use, without a hard sell or any pressure. The job was completed quickly and the invoice was reasonable. I would definitely use them again.

Ji
Review №37

Ive used Garage Door Specialist several times over the years to help with repairs with our garage door. Today I accidently caused damage to it with a vehicle and was thrilled that they could get someone out same day, on a Saturday, to repair it. As usual, they were prompt, courteous, and fair. Thank you Steve!!

Da
Review №38

One of our sensors went bad only after having the system installed this past April. Sal came by to replace it and he did a great job. This company stands by there products and for this, we will always use them.

Pm
Review №39

Tyler and Craig did an excellent job replacing our 24 year old garage door with a new, beautiful efficient door.Thank you Michelle and Stephanie for your time, knowledge and patience with all of my questions.The whole Garage Door Specialist team did a great job and we greatly appreciate it!!!!

Re
Review №40

Garage Door Specialist of Raleigh was superb to work with and I highly recommend them. They responded within about five minutes to my initial email inquiry, sent out a technician (Sal) the next day, he called me ahead of arrival to let me know when hed be here, answered all of my questions, and installed a new garage door opener quickly and professionally. He was friendly, helpful, and easy to talk to. Great company and great representative!

Fu
Review №41

Garage Door Specialist did to my family (3 house).Honestly They did the excellent job. They so kindly and friendly. Thanks again Garage Door specialist.

Ka
Review №42

Garage Door Specialists took my appointment with 2-days notice, called when they were on their way, and even arrived a bit earlier. Very reasonably priced. Sal even gave me a little tutorial on garage door mechanism maintenance and gave me some advice on when I might need to replace other parts of my 21-year-old system.

Ni
Review №43

Sal was amazing today. Our garage door broke and he was at our home within an hour to fix it. He worked efficiently and explained the issues with the garage. He is the best!!! Thank you!!

L
Review №44

Garage Door Specialist is prompt, efficient, and professional.I call one day, they arrived and repaired my garage door the next morning.The technician Sal was courteous and professional.I highly recommend this company for garage door service & repair.

Ke
Review №45

Garage door specialist sent Sal to our home when we noticed a part on our door had cracked. He inspected the door thoroughly, and found two other pieces that were cracked. I had missed those. He also went ahead and measured the door so we could do our research on replacing it eventually. You could say that we got holistic garage door service. Highly recommended.

Ma
Review №46

I just had my garage door and key pad fixed by Garage Door Specialists. They were able to schedule me right away and the service was excellent. Sal was on time and was very respectful, knowledgeable and efficient. He explained everything to me and all works great! highly recommend!

Ka
Review №47

Sal was our Service Door Specialist yesterday. He explained what he had to do in order to repair our garage door and did it. He was very curious, informative, and knew his business. Less than 30 minutes later it was done. Thanks for sending Sal to fix our door.

Ro
Review №48

Very pleasant experience. Sal came in and knew exactly what my issue was. In and out within 45 minutes. Very professional. Thanks for getting my garage door back on track!

Me
Review №49

We had some issues with our older garage door operator and our neighbor recommended we consider a belt drive operator as it is much quieter than our current one. Stephanie at Garage Door Specialist was very attentive, answered all of our questions, gave us our options and scheduled us very quickly. Sal, our technician was prompt, actually he called to let me know he was able to come a bit early if we were home, as we were. He came to the door wearing a mask and was very courteous about keeping a covid distance. He did great work, set everything up and fully explained all of the features to us. We couldnt be more pleased with our new, QUIET operator and with Garage Door Specialists customer service! I wish other service providers were as great to work with as them!

Ba
Review №50

I was pleased to get a same day appointment when I called about replacing my garage door opener. Sal arrived on time and finished in less than 2 hours. He showed me everything that I needed to know and the door has been working flawlessly. I am exceedingly satisfied and appreciative of Garage Door Specialist for making this process so easy!

Mo
Review №51

Definitely one of the best vendors Ive worked with as a homeowner. Jimmy came out same day to help and consult on 2 torsion spring replacement after 1 had broken over the weekend. Ended up also deciding to replace the overhead opener that was at the end of its life. Jimmy didnt charge me anything for the springs that day. The installation (by Craig) was perfect, everyone was punctual, helpful and informative. I have already told all my fellow garage owners I know that they need to call Garage Door Specialist for any and all garage door/opener needs. You have earned a lifetime customer from me!

Ni
Review №52

Sal came today to fix our garage door. He was extremely helpful. He got the job done in about an hour. Very knowledgeable and, gave recommendations. Sal, is highly recommended by my wife and I. 5 stars!!!

Ka
Review №53

The Garage Door Specialist has helped us several times with our older, huge, heavy, solid wood garage door. They respond quickly and are easy to work with. When we had an issue that may or may not have been related to work they had done on our pressure loaded spring, they came right away and made an adjustment for no cost. Sal was our technician, he was knowledgeable, pleasant and very helpful. Highly recommend them!

Da
Review №54

Just worked with David from GDS. Great guy, was very knowledgeable and personable. Had the problem figured out and fixed within 30 minutes. Very pleased with the level of service. Thank you!

Ro
Review №55

Garage Door Specialist was recommended to me by two of my neighbors. Yesterday One of their employees (Sal) arrived at the scheduled time and professionally addressed all the issues I had with my doors and openers. I could not be more pleased with their service and the cost was very reasonable.

Ev
Review №56

I had a great experience with Garage Door Specialist. Sal came out just a few hours after my initial call. He was very professional and knowledgeable. He repaired my door in just a few minutes and even walked me through how to properly maintain it. I cant recommend this company enough.

Sa
Review №57

Highly recommend Garage Door Specialist. David arrived early and was courteous. He fixed our garage door quickly and made sure everything was in working order before leaving. Very reasonable price. Will call them again with any other garage issues. Thanks!

Ni
Review №58

Wonderful experience from start to finish. Stephanie was so patient and thorough answering all my questions and providing examples of different finished products. Install was thorough and they even set the button inside my car for me. The Liftmaster motor is so quiet. The best part is: the garage door looks SO expensive and high-end...it gave my home a complete facelift. So pleased! Money well-spent.

Ma
Review №59

Easy to work with and professional. Fixed everything quickly. No complaints.

Mi
Review №60

Sal was not only efficient but friendly and courteous. 2nd time I have used this company, they sent Sal both times. Couldnt be more pleased.Thanks Sal!!

Ju
Review №61

Very, very professional. Arrived early, actually called before arriving, and very nice. Fair rates, did not up-charge for small changes to scope of service I added which was greatly appreciated. Sal was great to work with.

St
Review №62

My experience with Garage Door Specialist was great. Eric was the technician that came to my house to do repairs on my garage doors. He was very knowledgeable and efficient. He explained the needed repairs clearly and answered all my questions expertly. I am very satisfied with the service I received from this company. I will definitely use them again for future garage door repairs. Repair costs were very reasonable and the service you receive from them is what you always hope for.

Ba
Review №63

Called Garage Door Specialists and within a few hours Sal (service technician ) had arrived and fixed the issue. Sal was very polite / professional and explained everything that he was doing. Fair pricing and great service - highly recommend.

Je
Review №64

I’ve used GDS for years for a variety of door issues: bad motors, replacing springs, adjusting tension, putting on new bottom seals, etc.Every time I call, they’re polite, responsive and affordable. If there was a 6th star, I’d give it to them.

La
Review №65

Very pleased with the installation of my replacement garage door. Jake was on time, very efficient, professional and pleasant. He really did a great job! I love good customer service and feel that I got just that!

mi
Review №66

We just moved to Raleigh from CA and the garage door at our new house needed maintenance, a new entry keypad, remotes, etc.. GDS was able to get us on their schedule within 2 days of my initial inquiry. Steven was terrific ! He was extremely helpful in inspecting the garage door and lift mechanism, and offered up several recommendations for us to consider. By the time he left, all of our service needs had been addressed in an efficient, professional manner. We are considering putting in a brand-new garage door, and would definitely use GDS for that project. Highly recommend !

St
Review №67

Sal came by and diagnosed our noisy and binding door. Made a few repairs and lubrication and our door is running smooth as butter. Recommend this company and their service man Sal, great to work with.

so
Review №68

I had my new garage door installed a few month back and it was a great experience. Recently I wanted them to come out to make a small adjustment and again another great experience. They really take of you from your first call and follow up e mails to the time they would arrive and what was needed to do. I cannot say enough on this group of fine people. I highly recommend them for anything you need for your garage door.

Mi
Review №69

Wonderful communication and service. They came out the next day and I was given a 15 minute heads-up before their arrival. 100% would recommend.

Co
Review №70

I reached out to this company and spoke with Stephanie. She stepped up to assist me and got everything resolved very quickly. She took the extra steps and listen to my concerns and provide a solution quickly. Her professionalism was OUTSTANDING. Employees like Stephanie is what sets your company at the top of the leader board. Thank you again Stephanie.Will call this company again if needed.

Ge
Review №71

I cant say enough good things about my experience with this company. Jimmy came out to give me an estimate at my building for a new door or motor because we have had so much trouble with the door. He did some investigation with my guys over the phone and determined that it was just an misaligned sensor. Kudos to you and your team. Ill send any business I can your way!

Ka
Review №72

Garage Door Specialist did an amazing job at my house. They were extremely professional and helpful. They called me when they were on my way (exactly when they said they would be) and were kind enough to wait when I was five minutes away. I don’t know anything about garages or what was wrong and they talked me through everything, helped fix what was wrong, and I never felt like I was being taken advantage of on prices or being up-sold on things that I didn’t need, as I have felt with other companies in the past. Their service went above and beyond and their prices were very fair. In the future if I have any issues with my garage I will not even consider calling another company. Garage Door Specialist will be my first call.

Vi
Review №73

Very responsive scheduling and courteous technician (Steven) who did not try to upsell me anything. Simple issue was addressed and charges were very reasonable. He also told me how to do regular maintenance.

Dr
Review №74

Sal came to repair my garage door. I had a broken spring. He recommended that I have the door wheels replaced as well since the old metal ones were severely worn and were screeching as the door moved. Sure enough, the wheels were worn flat. Sal was quick and after everything was installed the door was much more quiet.

Br
Review №75

Garage Door Specialist installed a new garage door for me and Im super pleased. The new door was installed by Tyler who was nice and very professional. The new door has freshen up the exterior of my home and has improved its curb appeal!

An
Review №76

Prompt service and quality work. I requested installation on a Sunday. Stephanie contacted me via phone and email. The installation was completed today—on Wednesday. My specialist arrived on time, showed me how to work my system and even took pics of serial numbers for me so I wouldn’t have to climb the ladder. Highly recommend! Thank you for your professional and quality services.

Tr
Review №77

Fast and quality service. They showed up in only a few hours and had my door running like new in no time at all. Very competitive pricing compared to some other site unseen quotes I got. Would definitely recommend calling Garage Door Specialists first.

Ch
Review №78

We had one of the springs break on our two-car garage door. On the phone with Garage Door Specialists office they already set themselves apart. There was a clear explanation of anticipated costs, a willingness to listen and engage, and answers to any basic questions I had. They had a next day appointment, and I was given the name of the technician coming to help and a two hour window. They called about 20 minutes before arriving, did a quick inspection of the door and mechanics, and had some suggestions for preventative maintenance we could add if we wanted. The tech showed me where there was extra wear, but never once pressured or attempted any hard sell tactic to get me to sign up, just let me know his thoughts and left the decision to us. Prices were as detailed on the phone and definitely reasonable for the work done. The repair was completed quickly and we were left with some simple DIY maintenance tips to ensure that the parts continue to function well long term. I can wholeheartedly recommend Garage door Specialist.

An
Review №79

Our garage door spring broke over the weekend and I reached out to Garage Door Specialist which were able to scheduled me for first things monday morning. They were here on time, did the job within the an hour and fixed a problem we didnt even know we had. They were professional and would recommend them to anyone one who needs their garage serviced.

Jo
Review №80

Our contractor had installed the cheapest garage door opener on the market, and we had problems with it since we bought the home 5 years ago. We had another company do some work a year ago, and it just wasnt right. Then today we used Garage Door Specialist for the first time, and we are thrilled with the results. The technician, Eric, was phenomenal! He actually arrived early for the appointment. Eric was all business: professional, competent, courteous, and thorough. He installed an upgraded motor, trolley, wall-mounted opener, and sensors. He did all that in less than 45 minutes! Then he took the time to talk us through the entire system, including the remotes, battery backup, etc. Start to finish: only about one hour, including answering our dumb questions. This was incredibly professional work, and well certainly recommend them to our friends and neighbors. If the occasion ever arises for us to need garage door services again, we wont hesitate to call Garage Door Specialist -- and well ask for Eric by name!

Re
Review №81

The representative that I spoke to on the phone was friendly and helpful. Eric, the technician that came to my house, was wonderful. He was pleasant, knowledgeable and worked quickly and efficiently. He resolved my issue and made sure I tested the garage door before he left. I highly recommend this company and will undoubtedly use them again.

Ri
Review №82

Service by Eric was outstanding. He was on time, done in less than and hour, and super nice. He went the extra mile to assess our garage doors, give them a quick inspection after fixing our issue, and was very courteous. Easy to set up the appointment and they came same day which was awesome. Great company and will use again for sure!!!

BT
Review №83

Outstanding! My single garage door was not working due to a broken spring. Sent online repair request to Garage Door Specialist on Sunday afternoon. Got a response within a couple hours from Stephanie with the repair description and cost. And I was able to get the repair appointment quickly with Stephanie. Eric came out next day & was able to fix my door in less than an hour, and he even did a safe check/adjustment on my other garage door for free. I was thrilled with the work quality. Eric is a true professional. Highly recommended!

To
Review №84

Im super happy with the two new garage doors I purchased from the Garage Door Specialist. Their pricing was fair and they showed up on time and didnt leave a mess afterwards. I had a small issue with one of the doors 2 months later and they fixed it for free (thanks Sal!). If you are looking for new garage doors I highly recommend Garage Door Specialist.

Ph
Review №85

I used Garage Door Specialists to replace a dead opener last year. The technician was prompt, very professional and the service was fairly priced. I was very happy with that experience, so I called them out again today when my other opener stopped working suddenly. Eric showed up on time and quickly diagnosed and fixed the issue (reset needed, no new parts thankfully). I was not even charged a callout fee! I highly recommend this company and will be using them for all future services and repairs.

El
Review №86

They were great! Showed up on time. Diagnosed the issue as sensor misalignment-explained what that meant as I had already checked and the yellow and green lights were both on. Fixed it and said no charge!! I didn’t think companies ever did that now!!! I WILL use them for any future needs!!

Mi
Review №87

I’ve used Garage Door Specialist twice now—at a property in Cary and also here in Apex—and both times they did an excellent job. At the Cary house they did a complete door, hardware system and opener replacement (LiftMaster / WiFi enabled), at the Apex house they just replaced the rollers and did some lubrication and also provided me with a spare remote opener. Sal was right on time (giving us an advance call first) and he was courteous, helpful and professional. I can’t recall the name of the person who worked on the Cary property last summer but I can tell you he was also knowledgeable and helpful. While GDS might not be the least expensive option they’ve delivered and were worth it. Clearly, I’d call them / use them again and highly recommend them.

Sa
Review №88

Eric was able to come out same day and fix our garage door in no time. He was friendly, knowledgeable, and very professional. Will definitely be using them for any future needs!

Br
Review №89

I am very pleased with my experience with Garage Door Specialist. My door had stopped working and they were able to get someone out same day. The technician, Eric, was very knowledgeable and efficient. He quickly identified the problem and completed the repair. He also took the time to give me maintenance advice to keep the system working properly. Thank you to the entire service team for a prompt and professional response.

Ke
Review №90

Craig and David just finished installing our new garage door and we couldnt be happier!! They took the time to discuss placement of the decorative hardware and explained how the Lift Master system works. Out of all the home repairs/updates weve made this team created the least stressful process possible!!

Ca
Review №91

We had a garage door spring fail yesterday. Sal arrived this morning to replace it. The service is fast, the pricing is competitive and Sal knows what he is doing! Definitely recommend!

An
Review №92

I cant say enough good things about Garage Door Specialist! We had a complicated problem with our door and electrical and they diagnosed the problem and repaired it quickly! The specialists they sent were amazing and they even worked into the night to make the repair happen! Would never use any other company for our garage door needs!!! Ann

Je
Review №93

I was having issues with the garage door opener. The tech arrived right on time, recommended replacing the opener (mine was 13 years old, so it was time), and had it installed within 35 minutes! He helped me program my car remote and the exterior key pad. He was professional, answered all my questions, and did a fabulous job!

Ja
Review №94

Eric came by today. I needed a new motor unit. He installed it and lubed the door. It is very quiet now. Great service and very reasonable pricing.

Ri
Review №95

Totally pleased.

Ch
Review №96

I had a bracket to break on the garage door and called Garage Door Specialist to help. Eric showed up on time as was very knowledgeable and pleasant to talk with. He got right to work and fixed the problem and then went on to help with a door opener issue. I will definitely call this comapny again for any new door or repairs I need.Thank you

ju
Review №97

Wow! What a great company. I found them on Angies list & they were so quick to respond, fairly priced & knowledgeable about anticipating what the problem might be with my garage door. Eric was my service guy & he was great to have on board & finished quickly & efficiently. If you need help, call this company!

Sa
Review №98

Excellent service. Process was so easy and I had to do nothing except make the call. New remotes, doors, motors, tracks, etc. Really nice people and they show up when they say they will be there. Great prices. Highly recommend!

Ni
Review №99

Spring on our garage door snapped on Friday night, gave them a call on Saturday at 2PM and everything was repaired perfectly by 4PM. Incredibly quick turnaround, technician showed up early after calling to verify it was okay.The woman I spoke to schedule the appointment with was very friendly, gave me an estimate that ended up being spot-on. Technician was Shane, super quick, courteous and all around awesome. Hire him if you can.We will be returning customers, thanks so much.

Ke
Review №100

Garage Door Specialist did an amazing job from start to finish. From when I initially called them and spoke to Michelle to set the repair, all the way through when Eric completed the installation, they were awesome. Eric was able to pin point our issue and get everything replaced insanely quick, and went way above our expectations and got both sides of our two car garage synced together perfectly! (The people that lived at our house before us had one side as a Craftsman and the other side a Liftmaster). If you’re having any sort of garage door issues, we would highly recommend them!

Information
100 Photos
100 Comments
5 Rating
  • Address:5605 Chapel Hill Rd Suite 120, Raleigh, NC 27607, United States
  • Site:https://garagedoorspecialist.net/?utm_source=localsearch&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 919-841-0030
Categories
  • Garage door supplier
Working hours
  • Monday:8AM–9:30PM
  • Tuesday:6AM–9:30PM
  • Wednesday:6AM–9:30PM
  • Thursday:6AM–9:30PM
  • Friday:6AM–9:30PM
  • Saturday:6AM–9:30PM
  • Sunday:7AM–5PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Similar organizations