10/10 experience. Our sales person Tonia, did a great job at communicating with us throughout the process and gave us all the info we needed for delivery. Unfortunately delivery was delayed one week but that’s okay! The delivery guys did a great job. They got here on time from the text that was sent from Ashley Home Store and they promptly put the furniture together. Definitely a great experience and delivery experience

Henry is such a wonderful sales representative. He took his time and was knowledgeable about adding pieces to help me build my sectional sofa. I had such an amazing experience. I also went back two more times to buy furniture from my favorite sales rep Henry:) If your looking to buy furniture and want someone who actually cares about helping you then ask for Henry!!!

The sales person we get today was amazing her name is Kayla. she gave us her time and beautiful smile.She is dedicated for her work and knows how to handle Customers. I wish her the best.

We were able to locate what we wanted quickly and when purchasing they had multiple options for lease to own with no interest and discounted prices. I am happy to say they will be delivering our new living room set in 2 days. The sales associates were very helpful and made buying our furniture quick and painless.

Great place to choices different furnishings happy to be theirs service

LaQuinta Jones is a phenomenal sales rep. She is so kind, patient and extremely helpful. She’s who you want when you walk in! ;)

I purchased a mattress, box spring and bed for $4700.00. This has been the worst customer experience ever. The bed was delivered with missing hardware. The delivery team couldnt get out of my house fast enough. Additionally, they said they couldnt fit the mattress upstairs to the bedroom. There were going to leave it all in our front doorway. When they came back the next day to assemble the bed, they still didnt have the right hardware. Regarding getting the mattress upstairs, I had to show them and actually help them move it up. It did fit and easily. I am not sure why a moving team couldnt do it themselves. With the hardware still missing, I went to Lowes, bought the hardware myself and put it together. It took me 3 hours. The bed is obviously a returned item, as I could see the press marks where it had been assembled previously. I assume this is also why the hardware was missing. During assembly another part was missing. NO ONE CARES. It is three weeks later and I still dont have the missing part. I have talked to multiple people, including a VP and I dont believe anyone cares. When everything is smooth, customer service is easy. When something goes wrong, customer service shows show itself. This story is condensed and actually longer and worse. I will never buy from them again. This has been a terrible experience.

Thank you LaQuita Jones! Your wonderful customer service, support, and informed responses have made Ashley HomeStore on Taylor Park our go-to, preferred Ashley Home Store. You are appreciated! See you again soon. :-)

Customer service sucks, this store isnt runned by Ashley Furniture Corp out of Ak. Its individually owned. Once you make that purchase, you wont be able to speak to anyone. They dont answer their phone and the manager is a liar. Poor customer service and I will never shop this store again.

Bartt did a fantastic job of helping us find a decimal that fit our needs within budget. U highly recommend working with him and will definitely come here again.

Ordered a couch back in April, was scheduled to be delivered on June 8th. Got a message around June 1st that the couch isn’t even in stock yet. Half of the couch comes in stock around the 20th of June. So we get it delivered because half of a couch is better than no couch, here we are July 6th. The other half of the couch still is not in stock and we called customer service and we’re told they don’t know when it’ll be in stock or if it’ll even be in stock at all!? The WORST customer service experience ever. I’m expected to pay for a couch that I may not even receive fully ? Will be returning the half of the couch we have now and NEVER EVER buying ANYTHING from here ever again. I’d give 0 stars if I could. Your store and entire company is a joke.

I really like how your sales people are always so easy to work with. I have made purchases from Ashley HomeStore twice now and each time a sales person (most recently Tre Hines from the Reynoldsburg, OH location) was a HUGE help and made things easy.Shout out to Tre for giving me an opportunity to let him say I told you so. LOL I had initially settled on one dining room set and he had recommended another. I told him I wanted to go see the other one (it was at a different location) before deciding and he was sure Id be back for the one he recommended. He was RIGHT. :)

Nice place, good prices

Nice selection, nice people.

Friendly, fast and convenient! ♥️😇

A little pricey. Food was cold but restaurant corrected the issue. Food was delicious.

I was greeted by friendly salespersons. Made my selection of a sofa sleeper which was well made the right color and at nice price.

Very unprofessional company !!! We ordered a dinning set and a bed on November 2020 then we received a BROKEN DINNING SET before Christmas and waited 1 and half month to get it replaced and now we are on March and they cancelled our Bed delivery twice without any notification, we supposed to get our Bed on Sat 28th of Feb from 2pm to 6pm and at 8pm we received a message to reschedule. When we called the delivery we get yelled at for some reason. Now Im on hold to speak to an agent for 1 hr still no luck. very frustrating.

Everyone was very helpful.

I recently purchased a bedroom set in late February. It was set to be delivered the first week of April. That was pushed back to the middle of May. During this time, I received a message stating that the dresser came in stock early, so I set up delivery. Not once, not twice, but on three different occasions the dresser arrived with dents in several spots. One time, it looked as if paint was even applied to try to conceal the damage. I noticed it immediately. I decided to call the store and even left several messages for the manager to return my call. He never called, but told the associate to give me a $100 credit. My daughter is literally sleeping on the floor, on a mattress and boxspring. Her 13th birthday is May 13th and I am sure that she wont even have her big girl bedroom set, due to these issues. I have multiple purchases from this company, but will no longer make any purchases from them.

Before even getting into the store we was greeted by Tristan who went over and beyond on helping us. He even educated us on the spill protection and not just try to sell or rush us into anything. Thank you for making our experience easier then we had plan on it to be. Definitely would recommend and will be back.

We visited the Reynoldsburg, OH location on 10/25/2020 and fell in love with a sectional that was on sale. Our salesman, Scott, went above and beyond to not only make sure we were able to purchase the couch but also made sure everything was delivered by the date we needed it. With family visiting from out of town, it was crucial to have our couch by a certain date and Scott went out of his way to make that happen for us. Our sectional is well made, looks beautiful in our living room and was definitely worth every penny. Delivery was right on time, nothing was damaged, and the delivery guys were so nice and helpful. Thank you so much to Scott, the store manager, the delivery team, and all of the friendly customer service representatives that assisted me along the way. I have been telling everyone I know to get their next couch from this store! 10/10!

Ordered a sectional and paid for “white glove” delivery and after multiple confirmations only half of it was actually delivered. They gave me multiple explanations as to where the other half is. Now there is half of a couch in my living room and no one’s responding. Never ever buy from this place.

Laquita Jones was amazing! She let us browse without being overbearing. She was able to answer our questions and ensured we got the best deal. Ms. Jones is everything you look for in a sale rep. Professional, courteous, friendly and down to earth. She is simply stellar! We will be back to see her soon.

At first we had a very bad experience here. We had been waiting in line for a sales associate to help us and when it was our turn the associate helped the person behind us instead of helping us. However, the sales associate trent rippey seen this happen and ran over to help us if it would not have been for him we would have left just then but he was so great and helpful we bought a sofa and loveseat that will be at our house in less then a week. I recommend if you go to this store to ask for Trent Rippey!

Poor customer service. Made appointment to meet with a saleslady at 10am. At 10:30 no one told us sales lady running late or anything. Saleslady was there, but no one came to help us or tell us anything. We walked out and went to other furniture stores. Will not return to Ashley

I would give negative stars if I had the option. They don’t deserve a star. With the original purchase yes the customer service was ok. Ordered furniture in Aug and still do not have it to this day. I was told I had one piece missing and that would be in within 3 weeks. 3 weeks passed and then I had 2 pieces missing. Another 3 weeks passed and now 3 pieces missing. I called the store to speak with the store manager and he was supposed to return my call. That didn’t happen either. Called back and he answered the phone. He told me he is telling me the truth and doesn’t know what happened and there was no way that I didn’t have all the pieces missing from the beginning. I asked to speak with his manager and they never called me back. They wanted to break up my deliveries into two so I would get some pieces and the others would be delivered a couple weeks later. At I called customer service and they told the district manager to call me because they couldn’t do anything about it. I understand COVID and the shut down hurt production but I’m really not sure how my pieces went missing without communication. I still haven’t heard from the district manager. I called customer service again and asked that they cancel my order. They couldn’t do that there and told me that the store manager would have to call me back and he was the only one that could cancel my order. Guess what..... he didn’t call me back. I had to call again and again to get him to finally cancel my order. Absolutely horrible customer service and will never shop with this franchise again.... EVER. Not even an apology.

Good Quality, Great Customer Service especially at the Reynoldsburg Location, Sales Person Blaine Kelly and the Store Manager did an awesome job when I came in to shop for furniture on 01/07/2021. Highly recommend Ashleys Home-Store to family friends and anyone who doesnt compromise Good Quality

Really strong company. Your delivery team was extremely professional and on time. Your sales person was courteous, professional, and accurate in everything she told us. We are very pleased and love our new furniture. Furniture can be expensive, yet we felt that the prices here were very fair.

Customer service was excellent! We had no problem ordering our items and scheduling the delivery. We love our pieces we bought!

Iwas very happy with the sales person when picking out our bedroom suite. It was ordered in August and now informed pieces will not be available until February. This is not acceptable as no one should have to wait 6 months for an order, and this date is not guaranteed. Do frustrated right now. I understand COVID has delayed things but this is ridiculous.

While our initial experience with Tonia was amazing, working with her manager and just getting any sort of fair treatment has been a nightmare. We ordered a dining room set that came torn, potentially by the movers and we asked for a change of set of equal or greater value. The store initially OKd this and we selected and sent our set over. Nearly a week and a half later, the manager finally replies to Tonia, which again, was extremely helpful and attentive, that the set we wanted went up in price and that we would need to pay $100 to get it. We have been trying to get in touch with the manager for another week but no one at the store ever picks up and the manager is literally always busy, have the store on speed-dial and still get put on hold for over an hour. The only reason im giving this a 2 star rating instead of 1 is because of Tonia. Would never buy again at Ashley after this however .

Spoke to Bart about a recliner purchase. Wife and I looked around even after making visits to another of the same store. He was helpful and articulate. And did search for us to find a recliner not on sight. Ive worked in sales and appreciated his approach.

Just when i thought they gave me the greatest customer service. I was wrong from June until now still no furniture I have to call and keep checking because nobody reaches out to let you know that your furniture will be delayed. Went from June to end of September is the new date for my delivery. Please look elsewhere because they will not warn you the delivery time is longer than just a couple weeks. It’s literally been 3 months. They will LIE TO YOU!!UPDATE!!! It is now 9/19/2020. 5 months later and furniture is still delayed . I will no longer shop with this company again. Will need to get my refund ! Waited way too long. Will no type of fair accomadation, discount or anything for the delays! 0 star!

I ordered 2 beds as Christmas gifts. First bed arrived, but there were parts missing. I contacted Customer service and they ordered new parts. Next delivery date scheduled, they brought the 2nd bed, (AGAIN no hardware) and they didnt bring anything for the first bed. I called customer service again and the lady was Rude. I went to the store where I purchased the beds in Reynoldsburg to speak to the manager. He was not there, so I spoke to the salesman who sold me the beds. He acted rushed, asked me what exactly I wanted him to do ( Really). He sent this email to customer service that didnt rsLly explain much. He walked away twice to go check on a customer then told me to either call back or come back and talk to his manager. Then he grabbed his little IPad and left me standing at the counter. I Will Not be buying furniture from this company again.

Great selection and Kayla Anderson was very knowledgeable!

Absolutely worst furniture company.I purchased a bed set back in March they told me I would receive in April then a month later they stated it won’t be here till July. Ended up trading in that set due to delay and they set up my bed but kept leaving pieces so now I have an unfinished bed that I can’t even lay in. On top of everything there customer service sucks.

I order bed set and it come with missing parts and parts come after 3 months, I suggest not to buy anything from here.🤝

Ms Jones at the Reynoldsburg location is the best. She listened to my needs and helped me get exactly what I wanted with the understanding that Im balling on a budget! I will definitely go back!

Looking for good mattress, very helpful services Tonia

Dylan our salesman and another guy I cant remember his name unfortunately, stayed in late helping us with our purchase. Great service!

Thanks for a good experience

Very satisfied with friendliness of all staff that helped us. We purchased sectional and cant wait to get it at the end of October!

If you dont want to read my full review, here is the short version. Customer service in the store was great. Delivery, and the 1800 customer care was awful. Damaged furniture and rude people on the service line.We had used Ashley in the past to buy some dining room furniture and had a good experience with them so we decided to go back and order bedroom furniture, a new kitchen table and some living room furniture. The person who worked with us at the store was courteous and helped us with our needs. They price matched everything with their online store so we got the best possible price. Thats where the good ends. As we were checking out there was a couple talking to the manager about their numerous problems with the delivery of their furniture. I should have saw the signs then.To preface, we bought this furniture in February and finally received the last piece in August. When we ordered it was promised to us that our furniture would be delivered in two orders. First, the bedroom furniture and table in March, and second the living room furniture in April.When we received the first order our bed was not on it and the table that we received had multiple dings and dents. When my wife enquired as to where the bed was, the driver said it was too banged up to deliver to us so he didnt put it on the truck. He said we would have to call customer care to sort it out. We are a little mad but let it go.We call customer care about the table and bed, they state they can give us our bed and replacement table in our next order in April.Covid happens and all orders are put on hold because of the lockdown. We understand, no problem.We get a call late April from customer care that they can deliver the remainder of the furniture to my garage, but no replacement table until the lockdown is lifted.We get the furniture, all in boxes and I have to assemble the furniture myself, Ikea style. Since my wife is pregnant I have to haul the king bed furniture up the stairs myself. I get it up there and open up the headboard. and behold... its the wrong headboard. We call up customer care and find out when the order was initially placed, the wrong headboard was added. After some negotiations they tell us that they can deliver the correct headboard the following week and take the bad one. I thought this sounded too good to be true because of the lockdown but I said OK.Next week comes around and no one shows. We call customer care yet again and they say oh no we cant do an exchange because of Covid, whoever told you previously was wrong. We will contact you when the lockdown is over. We are absolutely furious at this point, so for the next 3 months we had to have boxes of king size furniture sitting in our house because of their constant mistakes.Finally in August we get our correct furniture and guess what. Its dinged and damaged. Also the delivery guy pointed out that the dresser was missing its feet. Something we missed at the time of the first delivery. At this point we just dont care, and we will just live with the dented furniture. We both understand that things were delayed due to Covid, but the quality in delivery and customer care was not acceptable. The people on the customer care line were just downright rude to us over the phone most of the time. So consider this when you go into the store to buy your furniture from Ashley.I will give the people working in the store a solid thumbs up. They were always professional and courteous. The furniture that is not damaged looks nice, but I got a very clear insight that I paid for essentially fancy Ikea furniture. This will be my last experience with this company.

Great products and wonderful experience! We received fantastic assistance from LaQuita Jones, who spent a great deal of time with us and was very responsive to our concerns about what we wanted that would appropriately fit our home. She was extremely knowledgeable about all the furniture, and pointed us in the direction of what we wanted while giving us plenty of time on our own to compare and decide, and then checking back. She is very friendly and personable, and also very adaptable to changes, such as when we had to request a different delivery date. All in all, it was wonderful customer service in a beautiful store with high-quality products at reasonable prices. Thank you very much, LaQuinta and Ashley!

My husband and I came into the store a half hour before closing. We were shopping for furniture for our new build that will not be ready for a few months. Trent assisted us with picking our a bed, then we decided to quickly look at a few sofas. We hit closing time and I told my husband we should probably hurry up so they could close up. Trent and the other woman at the desk insisted that we were fine and told us to take our time and that they were there to help. We ended up buying two sofas and a king bed, and will be back for our other needs as we figure out what we want. They were able to schedule our delivery for around what we believe to be our close date and told us to just call back and give them the exact date when we have it. Amazing service !!

Its Monday August 17th...our furniture was suppose to be delivered tomorrow after a 3 month delay. They just called and advised that the furniture hasnt even been made yet. Got a confirmation email last Friday indicating that the delivery was still scheduled. Weve emptied the entire house of our old furniture this past weekend and no have no place to sit. Spent a LARGE sum of money at this place...never again. Id take your business elsewhere.Update: 2 delays later, still no sofa and loveseat. This was the last straw. Walked in the store and remanded a refund. They’re thrives! Stay away

The selection and variety were top notch but the icing on the cake was by far Jenna, our salesperson. I made two visits and she remembered me on the 2nd one. She was knowledgeable and upfront from the start. She also turned out to be a pretty savvy salesman considering I came for a sectional and ended up purchasing that plus a new mattress. Thanks Jenna, you really made our weekend!

This store and its employees are fantastic. I will recommend all my friends and family to visit this one in Reynoldsburg over any other furniture store. We were visiting the Polaris store and fell in love with a bedroom set. We are a younger couple only 19 and 21 so we had that against us already. The salesman you could tell was very unenthusiastic about talking to us, kinda talking down to us in a way. He introduced himself, we said thank you and we would like to walk around and look at anything and will come find you if we had any questions or were interested in purchasing. Well he would not stop bothering us and talking to us like we didn’t know anything. He would also not stop trying to push this bedroom set on us just because he knew it was the only one in stock even though we didn’t like it and told him that. He wanted the quick sell. We did end up finding him when we were done looking just to ask when everything would be in. He said everything wouldn’t be in till October, it is now the middle of August which sucks but I get it with everything going on right now and we’re are not desperate for the new furniture. He tried selling us a spill protection warranty that we didn’t need on wood furniture. Said “if a perfume or cologne bottle breaks and you can’t get the smell out, we have a company that comes out and cleans it for you”. And that’s when we both had enough. We said we are going to go to dinner and will think about it before making a big purchase. We got in the car and both agreed we wanted the furniture just not from this store. So with 30 minutes till the store closes we decided to drive to our closer one in Reynoldsburg. We got there with 5 minutes till they closed. The manager of the store Bartt greeted us with open arms. Didn’t say the store was about to close, didn’t talk down to us. He treated us like anyone would want to be treated. So we both agreed we would get the furniture through him. Ended up telling him the story about what happened and why we were there. Bartt helped us with no problems and a no pressure. Didn’t try up selling us on anything. Told us we didn’t need the spill protection. Even helped us pick out a mattress and the best delivery options. So with no problems at all helped us pick out the financing that would fit us and got everything ordered. I wanna thank Bartt and his associates for being so kind and helping us even though you were about to close. He stayed and hour later after the store closed to help us. This was a much better experience and will definitely recommend anyone towards this store.

Employees searched their stock for what I needed and didnt give up. Got exactly what I went for and no pushy sales.

Laquita was absolutely amazing and I will be shopping here just because of the service I received today. The customer service experience was well beyond my expectations and has been truly exceptional and it was all thanks to her. Would recommend this location but make sure you ask for Laquita

This store and company are awful. They delayed my furniture then have refused to give me a refund after canceling. Dont shop here unless you just want to throw money away.

Constance was knowledgeable and very helpful during my shopping experience at Ashley. In fact, all of the sales reps, including the manager, were wonderful. I had a great experience and highly recommend.

I went in store and ordered a couch here on 5/31.The delivery date for my couch was set at 6/27, but I reccently got a call that it was rescheduled to 7/28. While the store and rep was lovely, Im not sure its worth having your furniture delayed a month and only having a 1 day notice its been delayed.7/28 update- they called me the day before and delayed the delivery till Aug 20th. Im cancelling my order with them and I do not reccomend buying from this company.

This store is new and laid out very nicely. The saleslady was very helpful and friendly. She helped us find part of the furniture we were looking for and helped us get the best price by matching online pricing. Hope to do business there again!

Very clean. Appears to be sanitized. Product looks great but IMO its a little pricey.

This company is a joke. The only reason I would even give it 1 star is that the sales team at this locations was nice. After rescheduling our furniture delivery 5 TIMES, I was finally fed up with this joke of a company and took my business elsewhere. They would call last minute each time with another excuse as to why they cannot deliver on that day. Unreal

This location is wonderful. I would suggest it to anyone looking to buy furniture. LaQuita was extremely professional and knowledgeable. She often times knew what I was looking for even if I did not. I worked with her over several visits and she not only remembered me but also the items I had looked at, without consulting her tablet. I can not recommend this store and LaQuita enough.

The sales lady had no interest in what I was actually looking for. She kept pointing out ridiculously large corner book cases when I was searching for a C -bed stand that was 23 inches high and 8 inches wide. She stated there was nothing in the store that I would find that I was describing .. only for ME to turn around and see exactly what I was looking for. Sales people..please listen to your customers we know the spaces pretty well that need furnished.

Bought some Furniture today with the help of LaQuita and she was very helpful, experienced, and wonderful to work with. I appreciate the time she took to explain things to me and help me make the right choice. I would definitely recommend this store and seeing LaQuita for any assistance needed. Thank you again and cant wait till delivery day.

No Service. Im not saying bad service, literally no one was there.

We had a great experience at this store. Our salesperson, Laquita, was so knowledgeable and helpful. Every interaction weve had has been pleasant and painless. We will definitely choose Ashley Furniture again.

I was surprised by what I saw here. Not much in styles I like. Great sale going on, but nothing I want in my home. Maybe it will be different for you.

The service was wonderful. Usually when you go into a store like that you’re followed around the entire time and the lady gave us time to look on our own but also helped us if we had any questions. There were many different choices we could choose from for a good price! Will definitely recommend this place.

Julie Dippold is an incredible sales associate. She went above and beyond to ensure our happiness! We love our new bed!

We got good furnitureat a reasonable price with a 5 year warranty. Me and my family r really happy with are new living room furniture.

Worked with Dylan and David, as we were first home buyers. They provided excellent customer service and were willing to match online differences between Ashley online and their franchised store!

Up front sales were awesome, delivery folks were amazing, AFTER THE FACT run around and customer service pretty much disappointing. Calling customer service numbers provided left me waiting for long time frames. Getting run around with a pillow replacement. Went into the store, they said go home and call customer service they would have another mailed, 3 phone calls later, they stated to take it to the store for a replacement. THEY WON.....Im not running around. Gas money would pay for multiple pillows somewhere else.

Good selection and prices.

Trent was very helpful ANF easy to talk with. He led me to several options and actually made my selection a good thought process. Will recommend him to friends.

The staff at this location were superb to say the least. We had a problem from another store and like super heroes they fixed it in a timely manner. They didn’t rush us with our purchase, they listen, to our many questions and answered them honestly. And we were there past close time and not once did they mind that. I would recommend this store to anyone and everyone. They are professionals at what they do. I normally don’t write reviews, but the staff went above and beyond to help us out. Thank you.

We found exactly what we wanted for a price the was unbelievable. The customer service was excellent and the financing options allowed us to be flexible our spending. I would highly recommend them for all if your furniture needs.

Great customer service

Walked around the store 4 times without even being acknowledged

The sales associate was very pleasant to work with. The items we wanted were in stock and reasonably priced. I would definetly recommend this store location to anyone.

Just love how they breaks hit and now I have wait another month to get my child bedroom suite in. Never again. Should have least refund my delivery. Nope nothing .

My experience was great! They were so helpful in the store and the delivery was great!

My store experience was great. LaQuita went above and beyond to help me with everything I needed. We had a problem with the delivery of a part of our purchase and that part was a nightmare. Customer Care was completely useless and had zero customer service skills. I was even guaranteed by a manager that I would receive a follow up call from Customer Care--which I did not! Almost 2 months into this frustrating and aggravating process, we called the store one more time. Our call was handled by Risse (sp?) and she was amazing. She researched our issue and spoke to several individuals--and called us back as promised! The next day, she and David (a different store manager) actually came to our home and personally delivered our missing pieces. Those 2 also went way above and beyond to ensure our satisfaction. Its because of those 3 individuals that they get 5 stars. If it was based on Customer Care, it would be 0 stars.

Always shop there, they are great with what i need at a great price

My furniture is beautiful! Delivered with ease!

Lots of choices but some furniture are not available till mid week of the December

First of all my purchase in store took forever!!! And then It took a month for me furniture to be delivered. Then, I realized a warranty of over $200 was charged to my account without my knowledge. Their way of trying to fix this mischief, they sold me a server for supposedly way “cheaper” but arrived defective and a part had to be ordered. This whole time I am dealing with store associates who informed me the defective part will be delivered to my house and I can call back if I need assistance with assembly. I call the store and talked to someone who said it will take 24-36 hours to get a response back. I missed a call from them with a voicemail talking about my package was delivered. What?? Call the store and told whoever was on the other side my reason for calling, she tells me I need to call customer service for them to send out technicians. What??? To top it off, she made me feel like I wasn’t making sense when I was only doing what they told me I could do when they parts arrive. This feels like an online purchase and not an in store purchase. This purchase is dragging and I will never return to that store or Ashley. Never had this experience with VC. Whom by the way I purchased from that same week as Ashley and got my furniture all of it delivered same week. So exhausting 🙄🙄🙄. Like someone already said their communication is very poor!!!

The customer service and location was all great! The store is full of beautiful stuff and I just love to go and just walk around. On Saturday November 16th Saleswoman Laquita Jones was patient, helpful and very knowledgeable in helping us choosing the right mattress for better nights sleep, that is long overdue! Laquita was also caring, she listened to what I wanted and explained a lot of information pertaining to my recent mattress that I got yesterday. My husband and I are very excited for better nights sleep and we thank you Laquita for all your help and such great customer service! Everyone was very nice and keep up the good work! 👍

We have been looking for new family room furniture for the first time in over 12 years. Laquita has been AMAZING at helping us find exactly what we need. Initially, I called and spoke to her over the phone and told her what we were looking for. She followed up by texting me (per my request) pictures, measurements, etc. for several pieces. I went in the store later to have her show me several couches in person. The staff is friendly, the store is clean and organized, and very nice furniture. :)

After waiting for two weeks for the delivery of my furniture, they never arrived with my furniture, they never took the courtesy of calling me to let me know that the furniture did not have them. They are irresponsible, improfecional. I lost my work day and without my furniture I get frustrated with that team of irresponsible impresofecional. I hope this time if you give me my furniture on 21st and 24th and not make me lose more days of work and who will reward me for lost days because of your irresponsibility.

Amazing customer service, our salesman was able to knock $100 off for our new bed set. Prices are a little high on some items but the quality is worth it!

Jenna is the best salesperson to work with. Shes amazing!

Excellent and friendly service. Jenna Peters was our sales rep., I highly recommend asking for her if you decide to shop at Ashley.

Great deal and great delivery/setup.

Great welcome very nice and helpful employees

Going intp the store the prices are ridiculously high its better to shop online in my opinion.

Good prices for what we were looking for. Will visit for more as we remodel.

Great customer service, easy ordering, no hassle and great quality product.

I worked with Constance and she helped me find a great couch at a great price!

New store but working out the kinks and staff was helpful and informative

Laquita Jones she is very nice and patient. Helped us find the dining and livingroom furniture. Be sure to ask for her when you visit the store.

Great store.

Laquita Jones was very helpful, she helped us find exactly what we wanted!

Laquita Jones was very polite and patient helping my daughter and I get a couch/recliner set. She also found us a dresser, vanity, and bed frame for my daughter’s new room. We are very happy we came to Ashley Homestore for our new furniture! Thank you Laquita Jones!

Laquita Jones was so kind and helpful and she was incredibly patient with us.