Hello everybody.Just want to share great story and support from Cellhire USA.I rented satellite phone from them for one week for back packing trip in to the most remote parts of the Grand Canyon!We had 4 nights in such remote parts of the canyon and sat phone worked great as it should!Want to say huge thank you guys for sending additional usb charging cord overnight so I could use battery bank to charge sat phone!It was a great adventure, having pice of mind and that security from sat phone just made it even more memorable.Thank you guys for all you doing and be part of my life time adventure!

Working with Cellhire is always a pleasant experience. My company has a lot of last minute needs - and I do mean LAST minute - and Cellhire has always come through for us. I recommend them for their products and for their customer service.

Cellhire is the best! Customer Service and Tech help are professional, courteous and patient. Having come confusion over sim cards and devices, every Rep I spoke with (every time) was excellent at walking me through the steps. Will absolutely use them again.

Very bad experience. We have rented mifis for trips for years. On a recent trip, we apparently went over our data however, the company NEVER notified me that we went over. Had I know, I would have stopped using it. Instead, I was charged $9 for every additional gig. When I contacted them to dispute, they claimed they notified me every day and that they called. I never got an email or call. If they called, they never left a message and my phone works abroad. I feel very unfairly treated and now am having to dispute the charge with my credit card company. I reached out to the company initially but after two calls, the rep said she would speak to her manager about the issue. I never heard back from them. I shared every single email they sent me to prove that I was never notified but they still claim they notified me. Just be careful if you use them. If you go over, they too might claim they notified you but instead you will be charged an absurd amount of money.

Terrible. Extremely unprofessional. Complete lack of attention to any kind of detail. No regard for customer service.Shipping information and cost on website was wrong, they said they know but refused to honour the price after I booked.Charged credit card despite product being sent back. I sent several e-mails and called 3 times from Europe to find out how to check usage, never provided the information.Contract indicated the rental would end on the date the product was picked up to be returned by UPS. After I shipped the device back, they charged my credit card, and continued to send harassing e-mails for a week, despite me calling them to confirm it was sent back.They respond to customer service e-mails after several days (or weeks) with 3 word incomplete one line answers.Do yourself a favour and skip the headache, take your business elsewhere.

This company is totally worthless .. Could NOT get past their automated phone tree options. Pathetic. Go to your OWN carrier for answers!!

I had a good experience here, great and highly professional service. Shipping is US-only unfortunately.

Professional and friendly, would highly recommend