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ezStorage
12311 Parklawn Dr, Rockville, MD 20852, United States
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ezStorage
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Ph
Review №1

To Debbie and Emmanuel, I cant thank you guys enough for all your help. Every time Im there, both of you always stop by at my unit to say hello and have a quick chat. Facility is updated, clean, organized, and very secure. I always see Debbie and Emmanuel helping all the customers that walks in there. To the CEO/owner of this facility, Debbie and Emmanuel deserve a raise (every month!).

DC
Review №2

The staff at Rockville Public Storage was the most pleasant and helpful people that I have ever dealt with. The storage units were safe and in a neighborhood that you felt good about. We never went there without seeing someone cleaning or working in some way to keep the place safe and clean. We appreciate everyone that worked there and have told our friends where to go if they ever need a place to store anything. Best wishes to all these good people.

Tr
Review №3

I have rented several units here for the past three years. The managers, Debbie and Darryl, are the nicest people you could meet. Theyre also very professional and friendly. The facility is always spotless. I only wish this facility had a gate and 24 hour access for us night owls.

Ma
Review №4

Debbie & Emanuel are a pleasure to work with.They go out of their way to provide great service.

Jo
Review №5

I am very pleased with 2 of the Exceptionally Professional Representatives Debbie, and Emanuel, whom were very Patient, very Knowledgeable, very understanding, and Prepared to help me with my moving into their well kepted facility. I highly recommend these 2 professionals for your storage needs. The pricing could be alot less, that is the only drawback.

Om
Review №6

I walked into the rockville location and received excellent customer service from Deborah! She was very helpful and kind. This level of customer service makes me feel great about renting my storage unit.

vc
Review №7

Debbie and Manny at Public Storage, which used to be EZ Storage, at 12311 Parklawn Drive, Rockville, MD 20852, are two of the most caring, compassionate, motivated and professional customer service agents that I have had the pleasure of dealing with. Over the past two years, Debbie has gone above and beyond her duties in helping to manage my account and in keeping me updated as to what and when action had to be taken. In my opinion, Debbie and Manny are truly noteworthy as examples of the highest grade in customer service. My webpage didnt give me a chance to put the star rating - 5 stars ⭐⭐⭐⭐⭐ I would give ten to Debbie and Manny.

NJ
Review №8

The storage is very nice and big good place to store your stuff and very nice service 😀 👍

Pa
Review №9

Emanuel and Deborah did a Amazing job with helping me and I would highly recommend to come to this store.

Jo
Review №10

Debbie & Daryl have been so helpful. They, along with the other staff, keep this location spotless. They also keep it disinfected. The staff here is very helpful and patient.

St
Review №11

Debby was amazing! Super friendly and super kind. Very helpful and really sweet. 10/10!

Ka
Review №12

We have been a customer of theirs for a long time now. They have always been friendly and helpful. Will use again if I move back into the area!

Da
Review №13

This is an excellent location. Secure. clean, updated facilities. The staff (Debbie in particular) are service oriented, friendly and knowledgable.

Ji
Review №14

Shannon was really great with setting me up. Extremely professional and courteous customer service.

An
Review №15

Debbie has been consistently and extraordinarily helpful for many visits. I am a senior.

Sc
Review №16

Debbie was so helpful, when we moved in and unloaded TWO 26 foot Uhaul trucks, very pleasant, easy to deal with, and made our move easier. Highly recommend!!!

CE
Review №17

Proprietors Daryl & Debbie Puskar are super friendly and totally professional. They showed me around, explained all the security measures and spent time going over the whole lease agreement with me. My first impression is that this is an extremely clean, secure facility where my belongings will be safe and that Daryl & Debbie are good people who deserve my patronage.

Er
Review №18

Attendants made it very easy and fast. They were very helpful

Mo
Review №19

BISRAT was very helpfull making my payment and was very professional.

Je
Review №20

Needed a storage facility quickly due to an impromptu move. I was in and out in an hour.Ms. Debbie made renting a unit a breeze. She expertly explained the lease and how to get in and out.Mr. Daryl keeps the facility CLEAN, well maintained and top notch.Highly recommended.Thank you for all the help!

Eu
Review №21

Very nice and clean place, friendly people . I recommend

De
Review №22

Fantastic staff great job Debbie and Nicole very nice

Do
Review №23

My parents didn’t have the best experience, I’m sorry. I’ll probably give them a higher rating if better.

An
Review №24

This place is so clean. The prices are high but worth what you are getting. They have codes and alarms and everythingAlways have dollies to use which is sooooo awesome. Not like Public Storage at all on Randolph Rd. I mention them only because they are expensive for NO GOOD REASON...THE ELEVATES ATE ALLLLLWAYS BROKEN YOU have to run around and look for dollies which they only have 2. REALLY STUPID FOR $211 Every month. Plus no real security. The manager wont even return phone calls. She get the person in the office to relay messagesThis place here I believe its going to be awesome

Er
Review №25

Excellent service extremely helpfulCourteous and proffesional

Gr
Review №26

They were so helpful

Le
Review №27

Ver clean and very nice staff

Fr
Review №28

Loading Truck can pull up to one of the four bay doors for easy load and unload. They had plenty of carts for use. Facility was really clean and tidy

Fr
Review №29

Theyre very professional and very lovely people. I would highly recommend you come and at least visit and say hello, but if you need a locker this is place to come.

Co
Review №30

A fantastic place to store anything. The owners are friendly, kind and helpful. They will help you out with all your needs. A very clean place and well taken care of. A lot of light and is temperature controlled. Highly recommend.

Mi
Review №31

Spotless. Professional. Best in class!

La
Review №32

I had a very easy process with the couple in charge of the storage facility. Debbie explained everything to me clearly, and had a very interpersonal personality that was quite infectious. Overall, I would recommend this particular facility to anyone in close proximity or anyone at all. Thank you very much for the good visit.

Ra
Review №33

Clean, friendly, great prices!

Ci
Review №34

Nice job Kevin and Debbie!!!

Am
Review №35

Very clean place and excellent customer service!!

Sa
Review №36

The team at the front desk is really helpful and take their time to make sure you have what you need. The units are clean and availability is good. Location is good with plenty of parking. Dollies are available for use at the facility and there are (3) large roll up doors to get you in and out with your items.

To
Review №37

EzStorage in Rockville is, hands down, the greatest storage center I have ever used. If I have rented at 8 or 9 different storage places over my years, this is clearly the best of all of them . .and by a wide margin. The place is immaculate, clean, well lit and always organized so that my trips are efficient and simple. This place is the best. The managers Daryl and Debbie could not be more sweet, and they run the place incredibly well with the storage halls consistently well organized and clean, well lit and easily accessible. As long as the rental prices dont creep up exponentially and get carried away, I would never chose to use another storage center. Highly recommend this place.

Ta
Review №38

I definitely recommend this storage facility. From the moment we moved in, the staff has been very helpful and friendly. The facility is very clean, well-lit, and comfortable in terms of the temperature. Thank you to Daryl and Debbie for doing a great job!

An
Review №39

I had a pleasant experience renting a storage space from this ezStorage location. The facility was organized, secure, and clean. And Debbie & Daryl do a good job of running it. I would definitely rent here again.

Ca
Review №40

This is been a great and nice experience for me and my mother, especially keeping safe an secure my mom stuff. The staff is been very nice, politely and professional. I will give them more than five star review. Thank you much guys.

Ir
Review №41

Very well managed. You get great customer service. The facility is very secure, very clean and well maintained. Highly recommend!

Lo
Review №42

This is a great establishment. It is extremely clean and I am not afraid to store my mothers belongings, particularly some clothing, while she settles from her move. The management team is very helpful. Definitely recommend.

Ki
Review №43

Daryl and Debbie were absolutely amazing. Their customer service was well over five star deserved. Pleasant atmosphere and fast service. Every question was answered with clear understanding. They sought to make sure we got the best deal and exactly what we were looking 😉

Ja
Review №44

The management is so amazing and helpful at this facility. I am very pleased with the overall building. Its clean, bathroom access during business hours, climate controlled and smells great.

Jo
Review №45

The Managers, Daryl & Debbie, are excellent. They showed me the facility and familiarized me with the rules of the storage unit. They made my first rental process easy! Thank you.

In
Review №46

Very clean, open, and bright facility. Ive had a unit for two years and counting and couldnt be happier.

Ma
Review №47

The Best. Clean, well-maintained, fair prices, nice staff. Did I mention clean? May be the cleanest public establishment of any kind that I have ever seen. I would literally be OK eating off the floors. It’s immaculate.

Jo
Review №48

Fantastic place!

M
Review №49

I have used storage facilities for about a decade and the Parklawn Drive Public Storage (previously an EZStorage) is the best one Ive encountered! The building allows quick, easy access, is immaculately clean and well-lit. Its safe and secure. Hand carts are always available. Debbie & Daryl, the on-site managers, are simply wonderful -- gracious, friendly, professional and helpful. They do a fantastic job of managing the facility and made the moving and storing a seamless experience. Highly recommended. Best in class!

Ro
Review №50

Great service and inexpensive compared to the competitors. The staff is very knowledgeable, friendly and helpful. I recommend this highly

Wi
Review №51

EzStorage was, you guessed it, incredibly easy to work with. Great service, convenient hours, and clean, well maintained storage units. Prices were reasonable and we had no issues. If needed, we will definitely use this location again!

Ol
Review №52

Debbie was very helpful and very friendly! She walk me through all the options, and showed me how to access my unit. Highly recommend this location.

An
Review №53

Really great storage facility! Always EXTREMELY clean! The couple who run it are always excellent. It is very secure. Seriously a great storage facility. Highly recommend.

Ja
Review №54

A clean, easy to use, and organized storage facility. The staff are always helpful and work hard to keep the place organized. Highly recommended!

Ni
Review №55

My dad has been storing stuff here for years and has never had an issue! Great place, super safe, and very friendly staff. I would recommend it to anyone

Ju
Review №56

Wonderful storage units. Climate controlled and very clean. Well run. Something that is both an advantage and an occasional disadvantage is the hours ending at 9.

Sh
Review №57

Easy experience reserving a storage unit at this great location. Debbie was pleasant to chat with and explained the rental process clearly. I would recommend this place for anyone looking for storage.

Ba
Review №58

After a devastating loss of our home due to hurricane Florence in Coastal NC we had to quickly remove as much of our salvageable belongings into storage. After finding nothing available in that storm ravaged area we hauled everything north. We found the ezStorage facility to be extremely clean and very secure. But it was interacting with the couple who run this storage location to be top notch. Daryl and Debbie are personable and helped make me feel a bit less stressed during this difficult time in our lives.

Cy
Review №59

My treasured items are in safe hands at Rockville ezStorage. Under the capable hands of management, led by fabulous Debbie, this is an excellent means of keeping ones surplus possessions safe and ones sanity intact. Kudos to this establishment!

Er
Review №60

This was my second time renting a unit with ezStorage Rockville, and Ive had great experiences both times. Debbie and the rest of the staff are super helpful and customer service oriented. They always went the extra mile to make sure that we were satisfied with our unit rental and that it was adequately meeting our needs. The facility is nice and clean, the climate control inside is always maintained at a comfortable temperature, and I feel very confident that my property is secure there. I would definitely use this location again when I have future storage needs.

Ju
Review №61

Stuff went above and beyond the call of duty to help us make the most of our unit. Kind, courteous people, clean location, excellent all around.

Pa
Review №62

Been here 4 years. Clean, cool, comfortable, easy access, and safe. Much better value than others without air conditioning. Great friendly service by dedicated employees. Highly recommended.

Be
Review №63

This is a very clean climate control self storage center. Let me emphasize clean. The staff are professional and friendly. The prices are reasonable given the prices of similar places nearby, but note that they add mandatory insurance fees to the online advertised prices. Much better choice than the outdoor units in the area.

Ka
Review №64

Immaculate facility. Extremely attentive customer Service. Daryl and Debbie are wonderful!! Thank you for taking care of us all this time.

Ri
Review №65

Very friendly and co-operative couple, explained all the details and got a good deal. I recommend this place and dont forget to ask Mrs Debbie pushar. Best place safe and secure.☺️

Ly
Review №66

Our experience with EZ Storage in Rockville is consistently more than good. It’s clear that Daryl and Debbie genuinely care about the facility. It’s always clean, well-kept and the temperature is always comfortable. They’re friendly, helpful, professional and happy to answer questions.We’ve used this storage place for several years now. When we found we needed storage again (after months of not needing one) we came back here because they’re exceptional—above other places.

Al
Review №67

Best exstorage

Br
Review №68

First time using a storage center & had a great experience. The staff was very helpful & nice helping me & teaching me my way around the center. No problems at all I recommend to anyone looking to storage center

Me
Review №69

Wonderful folks that work here! Super clean, easy access and ventilation that helps so much!!I will definitely do business again with these folks in the Rockville location!!😊

Jo
Review №70

EzStorage made our moving experience ideal...courteous, respectful and efficient, and conveniently located, we couldnt have asked for a better storage provider. Felt secure from the outset, and immaculately clean! The Owners are obviously personally invested in their business, and it shows. Will use again.

Li
Review №71

The people there are really nice and kind I do work for EZ Storage and they welcomed me with open arms I didnt have one problem thats the kind of people we need its a pleasure to work with you I work for door system I contract for them all I can say I just want to thank them for their hospitality

Ju
Review №72

This facility is run by a husband and wife team and they were extremely helpful and courteous. They made the entire process very easy.

Ta
Review №73

Always clean, and nice. Never have I seen trash on the property. Well kept, and no odors. But the lady at the front can be very nasty.

Da
Review №74

This facility is fantastic! When I showed up they staff was friendly and gave thorough instructions on what to expect and how to make everything work from payments to access of the building. The tour of the building was great and they event gave me some tips on how to make my trips a little more efficient.If you’re looking for a place to store your stuff you definitely should come here. Friendly staff, good location, secure, clean and well lit. Check it out!

Ra
Review №75

Amazing staff. Very helpful. Debbie made sure that I understand everything before signing any papers. Deff recommend this place!

Do
Review №76

EZStorage Rockville has been the best best storage facilities I have ever been to. The staff is very welcoming and very professional. When I first arrived to store my items, they were ensured me of a safe facility and we no problems. I would definitely recommend this facility to everyone. Thanks for your warm welcome.

Da
Review №77

Cleanest storage I ever used. Wonderful caretakers. All equipment works well and is convenient.

Je
Review №78

Amazing customer service. Clean and organized. Also have a very efficient security procedure for accessing the storage!

Pa
Review №79

Stored stuff here while I was in between houses and the facility was super clean and the staff was great. The cleanliness was one of the reasons I first decided to stay here and I’m glad I did. I have stored a few times and this one was the best experience I have had

br
Review №80

The couple who owns this ez storage, the Puskars are AMAZING. They clean the entire storage place several times a day, so the place is immaculate. The place smells good, and looks clean always. If you have any questions or concerns they are always there and welcoming to help. If you are there packing or unpacking for long the bathroom is spotless again always. Would highly recommend this place to anyone who needs a storage unit.

An
Review №81

Facility is very convenient and clean. Staff is helpful and available when needed. Great storage unit!

Sh
Review №82

Staffs were friendly and explained everything to us before signing up. Debbie helped us with everything, and as a first timer it was a great experience. Def recommend this place.

L
Review №83

My wife and I have been renting a unit here for a few months now, and both the facilities and staff are fantastic. The building is kept immaculately clean and well lit - the owners should honestly consider running all the apartment complexes and restaurants in the area as well. Staff are always helpful and friendly, and the price for renting a unit is very reasonable. Location is great too - just off the Pike. All in all, a great place to go to if you need more space.

De
Review №84

Terrific, friendly operators (Daryl & Debbie) and very clean facility with tons of room to move around. Great prices. All in all, this is the best storage facility we have used!

Ve
Review №85

Daryl and Debbie are absolutely wonderful. They make this place the great place it is by being so friendly. The facilities are clean and I love how easy it is to get in to access my stuff when I need to. I feel like my stuff is secure because you can only access the floor that your unit is on and you need an access code to access the elevator. Id definitely recommend renting a storage unit from here!

As
Review №86

Storage is very clean and staffs are helpful. I recommend people to check this place before going for other storage

sa
Review №87

The managers are very nice and professional. The premises are clean and secure. Couldnt ask for a better place to store our extra belongings

Ca
Review №88

Extremely fast and professional service. We were able to walk-in, view a soace, rent and store our boxes within the hour. Highly recommend.

Id
Review №89

I was looking for a storage space and this kind lady by the name of Toni helped get exactly what I needed! It was such a easy process. I highly recommend this place!

Br
Review №90

Great storage!! Debbie was super helpful breaking down the lease and walking through the unit! Great security and easy to use!

Ad
Review №91

Very easy sign up. The managers Daryl and Debbie are very polite and made the experience seamless.

Ni
Review №92

Very clean and well-managed storage unit. Would highly recommend for anyone looking in the area!

Ro
Review №93

Great service and and very friendly staff. The unit was very clean and accessible. I would definitely use them again!

It
Review №94

I own a moving and storage company and rent units from them every now and then. Prices are always good, it’s a clean facility and the staff is absolutely amazing. Never had problems with billing and never had hidden fees problems ( unlike other storage facilities) . Best facility in Rockville.

Pa
Review №95

Staff is very friendly and helpful. Facility is very clean and well-lit. Carts are available and conveniently located. Elevators are large and work fine.

Da
Review №96

We just moved in to this storage and had a great service and treatment for the managers Daryl and Debbie. We highly recommend this place, great facilities and cleaning.

No
Review №97

Amazing customer service. Very organized! Debbie really care about her customers

De
Review №98

The staff is friendly and efficient. Its very easy to access, and we feel extremely secure. The premises are always clean and carts are available every time weve been by. Would definitely recommend!

Je
Review №99

Always clean and dry and a good temperature. The staff is incredibly kind and helpful. Love it here. And of course my stuff is safe!!

vi
Review №100

Everytime coming been wonderful experience, very helpful and timely manner. & when asked about info about storage they answer every question! very helpful!

Information
90 Photos
100 Comments
4.9 Rating
  • Address:12311 Parklawn Dr, Rockville, MD 20852, United States
  • Site:https://ezstorage.com/locations/rockville/?utm_source=local&utm_medium=organic&utm_campaign=listing&utm_term=27
  • Phone:+1 301-881-8151
Categories
  • Self-storage facility
  • Moving supply store
  • Records storage facility
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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