I would to thank Ali (sale rep) for his professionalism and patience, John (sales director) for helping put the deal together and Rob (finance) for smooth transition. I will buy my be purchasing my duramax from you guys. Appreciate it!

This by far was the BEST customer service experience that I have EVER received. I was working with Ahmed in service department and he was amazing. I was receiving very detailed updates via text messages DAILY. I could always text back with questions and would always get a response immediately. My truck was fixed way faster than I expected. I am very happy with the work and the service. Thank you so much.

Great service and great people. Good coffee and snacks in the waiting room. They did a full look at the car and gave me a maintenance guide. 10/10

This family of dealerships provide a FANTASTIC customer experience. Everyone was super friendly, honest and not pushy. After being to other Houston dealers Finnegan made me feel valued as a customer and I knew, without a doubt, that this team cared about more than just getting a sale. Many thanks to Richard Davis who is an outstanding guy, in my opinion there are none better than Richard. He has set the bar that all others should strive to achieve. No matter where I live he will always be my go to man for trucks. He and the whole Finnegan family have reinvented the car buying experience for me, thank you all for being such good, honest people.

The service guy Robert was outstanding. He kept me informed with what was going on with my car.

Terry was a great salesman. He never rushed into buying our vehicle. He answered all our questions and concerns. He analyzed our prices showed us different quotes. Most of all he was never pushy or after us. He gave us our space and time to think it through. That is what we liked the most he was honest during our process. The finance process was also very quick and easy. The process didnt take long at all. Also the finance manager Jaime Perez was also honest with the numbers. Definitely recommend this dealership and Terry who was a honest salesman.I would like to thank everyone at Finnegan dealership.

I loved my experience, they help you from step one till done.. I went in looking for a certain type of vehicle and they helped me find one in my budget. They work with you to see what best works for you. Also, everyone is really nice. I really liked my overall experience. Everyone is ready to help and friendly.

I had transmission replaced. Keshia was absolutely caring and compassionate. I did have to take the car right back in next morning but they had it ready after I got after work.

Mr. Agudelo my service advisor is the best this is the second time that I have changed the oil on my truck with his help. Ill be back for sure. 👍

The salesman, Terry Derby, was kind, considerate of my needs/wants and never made me feel like he was trying to push the sale on me. He worked hard for me to get the step rails put on my truck that quickly. I highly recommend Terry and the entire Finnegan GMC crew.

Overall experience was very good, the website to make an appointment is very easy to use. I was created and take. Well care is and explained the process for my vehicle maintenance. The waiting area is very nice and the beverages and snacks are a very nice option to have while waiting for my vehicle. Overall I’m very satisfied and will definitely go back.

My sales visit was quick and painless. Thanks again

Finnegan Chevrolet in Rosenberg is a super star place where you can find all you need and feel like there is nothing more important than the customers. They do anything they need to do in order to satisfy the customers needs. A place like this, gives hope for those who have lost the faith in the real customer service experience. There are people like Sylvia Maldonado and Candy that makes the company shine from their lights. Thank you and keep your awesome service!

Keith Janak is an excellent Service Writer. I always use him because he is professional, courteous and friendly. Mr. Janak makes sure all work is done correctly and timely. I have used Finnegan for many years and purchased numerous vehicles from this dealership. Everyone I have encountered has been professional and courteous.

Bubba was great. These guys make it easy

Had a great experience with Jaime and the rest of the Finnegan team. They were without a doubt the best costumer service, I have ever received from any dealership. We ordered a Yukon XL from them because they were the only dealership that listened when we said we dont want dealer add ons. They were very helpful in the ordering process. With the chip shortage the car was delayed so Finnegan gave us a free of charge loaner until it showed up. The wrong car showed up for our order, but Jaime handled it with great aplomb. The Finnegan team is now my go to team for car purchases. I am looking forward to the next time I can purchase a car from them.

I received excellent service from the moment I arrived at the dealership until the moment I drove off the lot with the exact car I wanted. Terry, my salesperson, was personable, professional and patient every step of the way.I thought I would have to go home and spend hours learning all the technical features. However, Terry gave me a thorough tutorial, set up my phone and found my favorite radio music!Terry made the numbers work, and I got the great deal that I was looking for. I highly recommend Finnegan Auto Services In Rosenberg,

The staff at Finnegan are everything you hope for when buying a car. From start to finish, everybody I engaged with was a consummate professional.

My service advisor, Javier was excellent at communicating with me about my car. Also, Jesse Medina extended his kindness & great customer service.

Everyone was friendly and helpful. My wallet fell out of my pocket and the next morning I got a call I could pick it up. Everything was still in tact. Not only did they get my car in and out, they saved me from weeks of canceling and replacing. Finnegan’s is amazing! I

Had a great visit with Kieth. They treated me well and ordered Ubers for me so I didn’t have to wait at the dealership. Really appreciate Kieth and team!

Amazing service!! I was traveling on the interstate to my home, over 200 miles away. I ran over something which caused my tire to go flat quickly. Jamie and his team got me in quickly and had the right tire for my vehicle. By the way, I was traveling with my dog and everyone was so nice to us. Someone gave us water and let us sit in the cool lobby while we waited. I can’t say enough nice things about these folks. Thank you so much for taking such good care of us!

Ive been bringing my vehicles to Finnigan for about 8 or 9 years. I have had issues with their personnel in the past but their service chief Jaimie has always corrected any issues presented. The most recent visits can be considered a toss up. I cant say bad service, and I cant say excellent either. With new personnel, being straight and honest with the customer is all one really can ask. Im not sure I got that this time. My truck is back in the shop after picking it up and a couple miles later on the same day it stopped running. Im hoping for the trusted service I was given in the past, because this experience wasnt convincing enough to say excellent work was provided. Fingers crossed for a trusted diagnosis and repair.

The sales team is excellent very serviceable and not pushy gave me the freedom to think about what I wanted and did not pressure me when taking my time about my time spent thinking about my choice so would recommend to family and friends thanks again Eddie.

Left my truck with the dealership for 10 days to get my brake noises resolved. After a few days of driving my truck, the brakes are still making a screeching sound when I apply my brakes. This has been an issue since I purchased the truck. No one seems to have an answer. The service department employees are fine people but that’s not fixing my problem.

Great service. Excellent Customer Service.

Most accommodating dealership I’ve ever done business with. They took the time to explain everything, show me what all the car does, and how to work all the apps! Very pleased with their customer service!

Visit Finnegan Chevrolet, Buick and GMC for your vehicle needs. Lamin and John took care of me. They were professional and helpful throughout the entire process. Great experience overall and very happy with my purchase.

My husband and I had a WONDERFUL experience buying a car at Finnegan!! They are 30 min away from our house and it was more than worth the drive!!

My experience was great better than any other dealership. Everyone treated me great. They met me before I even got out of my car. It was very welcoming.

Terry Derby is awesome. I was looking for a truck everywhere in Houston and he was the first person to actually take a minute to tell me what is available on the lot. He definitely made it a great experience.I do feel that the price was a bit higher than I could have got but that is not something Terry could have controlled and I was in a time crunch and needed a vehicle ASAP. He did try to get me what discounts he could.

Ali is the best salesman I’ve ever dealt with comeOut and see him and get you a vehicle

I was able to schedule an appointment that worked well for me. The staff were friendly and courteous. I had a coupon from Chevrolet which they took with no problem, washed my truck, and offered to take care of a recall job as well. I was very happy with them and highly recommend them to anyone.

Me and my wife pulled in to Finnegan Chevrolet and was helped right there on the spot by Terry Derby. Terry was great and we left with our new Z71 were happy as hell. So yall pull in and get a truck from Finnegans today.

Johnathan was absolutely the best. If your looking for great customer service ask for Johnathan. I was an out of state buyer and he helped me every step of the way. He always returned my phone calls and got all my questions answered. I love my new truck.

Oil change. Went very quick. Out the door in 45 minutes

I has an appointment at 8:00 a.m. The people in the Service Department are very efficient in getting the paperwork done and called a Uber to take me to work and back once my car was done. I have always had a positive experience with Finnegan Service,

The services provided by Colby Mitchell was outstanding. Hes very pleasant to communicate with. Id recommend his services to any of my associates as Ive already done with my brother. Keep up the great work Colby.Ledger

Thank you, to the courteous staff at Finnegan, for making this transaction a pleasant and transparent experience!Great service too!

Our sales guy Ali, was great. Not pushy, straight forward, and helped out with any issues we had.

Candy did an excellent job!!! She kept me informed about my truck and was very professional from the start. I would recommend her for a raise!!

I had my car serviced by Robert & Ms.Keisha was so nice they both took very good care of me .

Keith is awesome! Customer service has always been top notch every time we go there.

I’ve been taking my car to this dealership for service for almost 2 years. The customer service is always top tier. The waiting area is comfortable and clean. They provide complimentary coffee, snacks, and wi-fi while we wait. The service advisors are professional and extremely nice.

Today I had a flat tire and went to the nearest garage. While there I asked for an oil change which they were unable to do because the oil bolt was stripped. Someone had then put a gouge in it so they could turn it rather than replacing it. I have always had my oil changed at the dealer. So hmmm. I left there and presented to the dealer for an oil change. I said nothing about the bolt hoping they would come clean. They did not. I complained to my advisor and he immediately confirmed the bolt was stripped. He apologized and offered to replace it next visit. However my faith in the service dept is now in question. Also. I want to mention that the tv in the waiting area was playing propaganda. I turned the volume down but an employee came and turned it up. I ended up choosing to sit outside rather than listen. Please consider programming that doesnt offend.

Good service response to small issue, I appreciate the professionalism and prompt service.

It was clean, friendly, and comfortable. My kids really liked that they provided snacks and hot chocolate while we waited

Best experience I’ve had at a car dealership! They have a great team!

Please tell me why finnegan auto has had two of my cars for two weeks and they still haven’t fixed my cars. They call me today to say that they are working on it but, can’t promise me it will be done by Friday. I have a son leaving too college and my other starting school on Monday and we have no cars. 😑 This is so frustrating. I took my truck to Bayway Lincoln and they got my truck done in 2 days. All I know is I need my card ASAP!! The service people are sweet but, the people working on the car gets too get it done. They would not like it if I said I can’t pay them when the job is done! Oh and side note is one of the cars is brand new!

Very pleasant experience. Our salesman, Eddie Martinez, was friendly, helpful and very knowledgeable. He devoted a lot of time to finding the perfect suv for us. Once we found that perfect vehicle we met David and agreed on a price. Next we went to finance, signed all the papers, got a lesson on the workings of our vehicle and drove home in our new Buick Envision..

Loved my buying experience everyone was so pleasant and helpful especially Cedric and David Davis they made my buying experience so simple and easy. I will definitely be purchasing other vehicles here and refer my family and friends.

I would recommend Finnegan Chevrolet Buick and GMC for your service needs. They were very accommodating and thorough with the initial service on my 2021 GMC Acadia.

Candy Parker did a fantastic job with the service of my vehicle. she able to find me a loaner car when they didn’t have any. Katia and Sergio did a great getting me checked out quickly. I highly recommend going to Finnegan for anything you need.

Truck recalled due to def Airbag Takata Took it to dealership Had to sign waiver to replace it if they damaged dashboard I refused to sign but Rep told me they could not do wrk to replace it unless I sign Y’all must have cracked a few or you wouldn’t have me sign that you were not responsible for damage if they crack it. Told me it would be over thousand to replace if they crack it For one thing I didn’t put this AirBag in from China when I purchased new. Truck. Guess what. You cracked the dashboard Finnegan Chev. This is a safety issue so air bag should had been replaced. Regardless of what might happen. Waiting on call from Service Manager Drove truck back after I picked it up and adv Service mgr. Still waiting to hear what they are going to do about dash.

I DID NOT LIKE IT ALL, BECAUS ETHEY CHARGED ME ALL THAT MONEY TO GET MY CAR FIXED, COME TO FIND OUT THEY DIDNT EVEN FIX WHAT WAS WRONG WITH IT, BUT THEY TOLD ME THAT THIS IS THE PROBLEM ONCE THEY HAD ALREADY CHARGED ME THE MONEY FOR WHAT THEY SAID WAS WRONG WITH THE CAR AT FIRST, BUT WANTED TO CHARGE ME AN EXTRA 1,000 PLUS ON TOP OF THE 960$ FOR WHATEVER ELSE THEY JUST FIXED. SO IM STUCK WITH MY CAR UNFIXED AND ON EDGE WAITING ON MY CAR TO JUST CONK OUT ON ME AT ANY TIME. SO NO I AM VERY UNHAPPY WITH MY SERVICE. BECAUSE I FELT THE TECH SHOULD HAVE CAUGHT THE MAIN PROBLEM AT FIRST.

Had a great experience, would highly recommend. Especially our sales guy Eddie. He was a lot of help

Absolutely recommend Finnegan, I completely Regret even looking at a couple other dealerships I should have just Started here and saved the headake in every way they exceeded my expectations . The Location is easy acess, the Salesman and The location Manager are phenomenal!!, very very professional, well educated on there inventory and I can’t stress enough how well they took care of me at this point I feel like I was treated like family even after leaving the lot with my new car I had a few questions and the guys were just a text away with no hesitation to answer my questions hands down these two gentlemen work as a team and get the job done ✅! The Sales Manager Jaime Perez and Consultant Eddie Martinez are the Best !!!! This is an absolute Must in a dealership experience!!

Had to bring my truck in for warranty work and Javier in service went above and beyond to make sure the work was done properly.

Candy was so amazing!!! She really helped me through the process and made it so easy for me to get my car fixed. I will definitely be coming back for all my car needs!!! Thanks again for your professionalism!!!

Awesome experience. The sales associate (Ali) was courteous, attentive and thoughtful in helping us selecting the right vehicle and getting us on our way. The sales manager (Dave) was very responsive and worked to get us a fair deal.We had an issue with the vehicle upon delivery but Dave and Ali worked very hard to make sure the issue was resolved quickly. I have bought many cars in the last 50 years and never had a better experience than this.

As I have experienced in all of my service visits to your GMC service department, the service was great. I also think that this last visit for my oil change was the shortest waiting time I ever had to wait. Keep up the Great Service. Ill be back.

Mr. Ali Sharif made it easy for us to decide… he showed all possible option straight up.Thank you very much Ali.

Keisha did a great job. I was pleased with her assistance during the process. I was bothered by the fact that when I made my appointment, I was not told it would be a minimum of 48 hours. If I had known, I could have made arrangements for a vehicle since yall did not offer one. You should offer a loaner vehicle when having someones for over 48 hours.

This was my first experience at buying a car from Finnegan Chevrolet. My salesman was Johnathon Guebara and was awesome. He is a new inspiration employee for Finnegan and I foresee a great future for him. He was very polite and professional. All the other staff were great as well. Dean, Dave, and Rob. The whole experience was good, no pressure, no issues, and no hassle. Thank You Finnegan Family and I will be back when it’s time to purchase another vehicle.

Bubba was a great salesman and the process was quick and easy. If you’re in the market for new or used then go see him. He will get you taken care of! 10/10

Such an amazing experience! The service was absolutely awesome!

Excellent customer service and faster than expected turnaround on completion of the recall notice for my truck! Thank you so very much!

Horrible service!I bought my truck in 2012 from themAnd thats where I used to get my oil change.I asked the lady what kind of oil did y’all used for my truck, yes she told but wouldn’t answer if it was for high mileage!! They made a crack on my dashboard too!!! Horrible service!!! NEVER COMING BACK AGAIN! August 12 2021!

On time, no surprises and a fair price. Good service.

Finnegan Chevy made the process easy for me. I live 4 hours away and the dealership had my new truck ready when I got there to pick it up. We were able to get everything done online and simply sign the paperwork once I arrived.

Finnegan GMC Is a Great Auto Dealership to purchase a car from! Robert Knight is extremely knowledgeable about the “ins and outs” of all the new vehicles being sold and can get you in exactly what you need. Sales Manager Dave Davis will make sure your final cost is the best in the area! Go and see these guys for your next car purchase!

Ali was great!! He was very helpful! I absolutely love my new truck.

Terry (sales rep), Candy (service rep), and Sylvia are the best!! They made sure my vehicle was taken care of quickly and got me back on the road ASAP. I am serving on active duty in the US Army and had to be in AZ that weekend. They ensured my vehicle got into service and was fixed faster than I thought they would. Thank you to them, and the technicians that worked on my truck to get me back on the road.

Treated me like a valuable costumer wen above all of my expectations! Thank you so much for taking care of me and my truck! 😊👍🏼🪂🪂

Very awesome buying experience. Johnathon and his boss plus the financial department where great with no pressures. Will definitely come back if ever need another car or truck.

My service advisor Keith Janik has been my advisor more than just this time and he’s always been great.

I just want to start by saying Thank You. Thank You, And again Thank You.The service here was amazing at the least, even though my truck wasnt in my driveway, when I wanted it too be. But that was not their fault or on them. LolI would & definitely will be bringing my Truck back here to have any service I need done in the future. The Staff was very friendly, and knowledgeable in everything they did & told me that needed to be done.

Ali Shariff very helpful and great on communication. I will definitely be referring him to friends and family!

Isiah was my salesmen and he got everything done over the phone. May my purchase so easy. I recommend them if youre looking for a vehicle. Will always go back to them.

Candy Parker is great. Took care of my Truck in a timely manner. Thanks!

Robert helped my wife and I out a lot. When we first contacted him he explained that their was a shortage in the new 2021 Yukon SLTs. He informed of us all the inventory they had coming in, and we eventually put down a deposit on the one we wanted. After a few weeks we grew a little bit anxious and wanted updates on the vehicle. Robert informed us that they vehicle hasn’t come in yet but as soon as the status changes and/or it arrived he will contact us. The vehicle showed up a few days later and he immediately contacted us. It was later in the day so we weren’t able to get to the dealership that day, but Robert took the time in his off day to come up and help us the following day. Purchasing the vehicle was a quick and easy process. The entire staff was friendly and safe (Everyone wore mask and social distance). All in all Robert and the Finnegan staff made this a easy process for my wife and I . Thank you all.

Keith in the service department goes above and beyond when taking care of customers needs! Great Customer Service!

Finnegan Chevrolet Buick Is Getting 5 🌠Candy is the best service advisor I’ve had in years.She is very nice, organized, and good at what she does!!!

The service guys are nice and professional. But the service as a company is horrible. It took me 2hours and a half to get an oil change. My appointment was set for 11:30. I arrived at 11:20... but this is always the case. It takes for ever to get an oil change. I’m taking my truck elsewhere from now on.

Everything was a smooth and easy transition from start to finish. Terry Derby along with Dave Davis and Rob Anderson made it happen from start to finish. I would highly recommend!!

This place don’t even deserve one star . Worst service ever truck has been in and out for 6 months and can’t find the issue on a 2018 GMC Denali 2500 HD. All they say is “ truck is running as designed per engineer bulletin bored “ even after there manager of service diagnose the vehicle 2 times after test drive and stated “ there is definitely something wrong with transmission shifting “when the problems happened after a manufacturing issue with a transmission line that popped due to rubbing on bumper Bracket causing truck to come to a grinding, popping hard stop from 80 mph speed.

Daniel Ruggles was so kind and helpful! He went above and beyond to make sure I got the best deal for my price range. Im beyond relieved that my first car buying experience went as smooth as it did.

I had a wonderful experience taking my truck in for repair. I made an appointment, which was helpful because they were very busy. My service advisor Chris provided me with updates and answered all my questions. I will definitely return.

Went in for maintenance routine oil change tire and rotation balance. And only thing they have done was rotate the tires did not even balance them I hope They did a proper oil change it said they filled my windshield wiper fluid but I’m still sitting on empty I cannot drive past 80 otherwise my car started shaking out of control. And my car is only a year and a half old brand new car

Overall, great experience. Personal was professional, did waste time getting things done. Very respectful of time.

Excellent sales service in particular by Ali and Dave Davis and all other sales personnel.Very bad experience with finance Rob Anderson who I don’t believe should be allowed to deal with customers. I would have not bought the vehicle had it not been for Ali who stepped into my discussions with Anderson as I was about to tell him that “If he thought now was a sellers market, he could sell the vehicle to someone else”

Finnegan has some of the best customer service I’ve ever experienced from a local Houston dealership. Candy and Norma took care of me every step along the way.

Fast and friendly service! Will definitely be back!

The service dept did a wonderful job...

Due to transmission issues, I called Finnegan Chevrolet for an estimate because they were within my 100 mile AAA towing coverage. They quickly provided an estimate and answered all my questions. My service advisor, Keith Janak, was very friendly and helpful. He was able to replace my transmission within 24 hours and the final price was less than the estimate. I will definitely use them again.

Oil change on truckDid not have to wait long for truck to be serviced

Candy was awesome! She arranged a tow, the tire and repair to my car and had it all done in one day! Very nice and professional lady.

Great service good communication. All done safely. Very professional service.All I will say is my experience with Finnegan has always been good. I am a return customer I buy my vehicles there and bring them back to get them service. . The service is good and you can get a fair deal during your car purchase.

Salesman rushed me in over the phone saying he had “a truckload of Tahoe’s just arrived to chose from” that I should hurry in for a chance to pick one out. They were all sold orders, except a basic one with no options that he knew I had no interest in. Total waist of time driving out there and back, and an overall aggravating experience!

Excellent service provided by candy. Upfront about issues with the product that was to be installed in my vehicle. The product was floor liners and upon installation it was discovered they were used floor liners. New product has been ordered and will be installed in the next couple of weeks. I am beyond pleased with a service that I received at Finnegan.