These guys were super helpful today. They couldnt fix my issue but they gave me great insight where to start and the parts needed. Thanks for the help yall!
They have a bigger selection than other local parts stores, and better quality parts that actually last. Even the store brand stuff can be pretty good unlike some other store chains. They have some larger parts and rental tools that most stores in Austin tend to not carry on hand so thats also really convenient.
Great manager (Daniel) @ Mays location and patient sales associates!! Had a few discrepancies with pricing but the manager worked it out. His customer service was about the long game and not the short, great job!
Well excellent service a employee goes by J. P helped me with my car battery. 5 star
Excellent experience unfortunately did not have what I needed
Needed a new battery, checked online then headed instore. Excellent service and free install much appreciated. Staff were friendly and I’ll drive further to support that kind of service.
Wouldnt even take a return of some lightbulbs I had bought the very night before, with a receipt and in the original packaging, my dad is a manager at autozone and my brother at oreillys auto parts, what a shame!!
Didnt have what i wanted but left with some cleaners
Great shop, Amsoil dealer, plenty of stick for you motorcycle
I recently moved to a different part of Round Rock so this location is now my preferred one. This was only my fourth time in this store, but my feeling so far is that the staff is supremely helpful and knowledgeable about everything Ive had questions about so far. Another well-managed Advance Auto!
Exceptional attention! Thank you for your assistance with the testing of the battery! recommendation recommendation
Pretty good! Simple and easy to get in and out.
Great service and way better than Autozone. Advanced Auto Parts actually remembers you in their system unlike Autozone. Always a positive experience when I go there.
They have stuff that I needed for car washing such as wax n etc that couldnt be found beside Amazon. Even though they had an issue with my online order they got it in the same day and not much time I had to wait. My job use them for commercial and I gave them a try a few months ago and I appreciate what they do for me as a consumer.
Friendly staff, great people, and the most talkative customers in the world! One of them took me on a date!
Helpful staff
Super helpful service.
Well they are very helpful and friendly, kind,knowledgeable men and women.
Fast service. Great price.
Very helpful any friendly.
Kudos to Mr.David at May’s street. He is a very kind and excellent customer service representative. He helped me with my car battery, alternator and starter check.
Came in after having to get a jump off and on all week. Robert was very helpful. He took the battery out of my Jeep and charged it while I waited. He also let me know that theres no guarantee on how long my battery will last and suggested that I put some cash into my savings so that I can replace my old battery with a good quality new one. He was very helpful. Ive had experiences with auto stores where I have been pressured into making purchases because of my lack of knowledge, but he was very sincere. I appreciate the great service!!
Always reliable.
Extremely helpful and didnt try to upsell me on products I was not familiar with. Definitely will go back.
Stopped at the convenience store across the street from this location, and when I got back in the car, it wouldnt start. So, I went over to Advance Auto Parts. Ramon S. went above and beyond to help me. He walked over to my car, tested the battery, confirmed it was dead, sold me a new, and installed it in less than 30 minutes. This was around 5pm, so it was pretty hot outside. He provided great service, and Ill shop there again as a result of this experience.
Great place to do business.. On more than one occasion I have stopped there and Tyler has went above and beyond my expectations.. I stopped to buy wipers, before I knew it he was outside putting them on my car.
Been to this location before but never again, why the hell was it my fault that you don’t have more then two people working and can’t check my battery.even after I explained the bad experience I had at Auto zone. You faulty ass people, if you don’t like what you do don’t advertise your fake promises on the radio. It’s all good though, I went down to Oreileys and they had 7 people working and got great service
Bad battery. Shawn came right out and put a new one in for me on a car(Impala] thats a difficult design for that. Thanks Shawn and advanced for the quick painless fix.
Worst business ethic. Walked in to buy an AC recharge kit only to find out I didnt need it 10 minutes later tried to return it and because I paid cash and wasnt handed a receipt they could only offer store credit and have no competent way of looking up a previous transaction buyer beware you probably wont be able to return it
Great prices, especially with online coupons. I always get the synthetic oil change specials here. The staff here is also helpful and friendly.
Bountiful vdiy items and good service from the desk. What else do you need.
Great service always have good deals.Can order online most of the times with 30% off coupon s and can pick up in store couple of minutes.THEY ALWAYS HAVE COUPONS ONLINE. SO ORDER ON LINE.
Having issues with my Acura MDX battery. Kaleb was nice as can be. He checked my battery, explained it was fine.Gave me some pointers and explained the car/battery mechanism. You could certainly see he loves cars and what he does. Thank you !!
I deal with Kevin in the commercial department and hes always great!
Decent customer service but they REALLY need to work on greeting people when theyre waiting at the register. Both times I was there I had THREE men look at me and then keep walking. No have you been helped? Or we will be right with you. Not cool. Once they did speak, they were very nice.
Store doesnt know own return policy. Fuel pumps are excluded from electrical return policy. Fought me on returning unused new in box fuel pump I didnt need after all. Will never return to store.
For the so it yourself from a missing light to a good tune up they have the parts to keep you busy
These guys were very helpful several weeks ago when I redid my brakes. The prices were pretty good, too!
Well organized easy to find what youre looking for. Staff is very helpful and efficient.
This particular location is Lazy!! The manager is a waste and a joke! Customer service, negative five stars.
The person at the store changed the head light for us. He was very helpful and nice. Recommended!
Helpful. A little too much on the up selling push, but if you know what you need its just a matter of saying no a bunch.
They are very knowledgeable and never try to upcharge to expensive name brands🤔
I asked the guy to check the battery on my car to se if I have to buy a new one or there is another problem.. he answered I cant go out in the dark .... like why you are open then
My car was squeeling and I wanted a quick short term fix until I really got the issue resolved. The person at the store not only helped my find the correct belt conditioner but also helped me apply it.
Awsome staff! Have everything you need.
Knowledgeable staff, wide variety, one stop shop
Always have everything I need.
Good part selection and is right in the neighborhood. Easily accessible.
They have a great broad selection. I found a rare part in stock online and picked it up the same day.
Clerks too busy talking to each other to help customers.
Always have what we need
Ordered part recieved.in time . Great price. Order on line pick at store.save money.
Went to walmart for lower prices but did buy windshield washing fluid. Guy was helpful.
Sean was very helpful and courteous. Thanks
Awesome customer service
The people here are very knowledgeable, helpful and courteous.
Great service and information
Sometimes they are not attentive enough when you walk in. They are slow. Also have me wrong product of oil for my car, which they should have known better. Thx
Satisfaction with their customers service
Very friendly, and Patients, and kind.and helpful.
I bought a/c compressor and they sold me the wrong one. And they say I switched the compressor for another one. So I have to buy it at other auto parts. I will NEVER buy from Advace Auto parts. Stay away from this business.
Clean store, Short lines, and helpful staff.
The counterman Robert was excellent!
Need a parts ran and and got them thats all I needed.
Typically they have everything Im looking for
All the accessories you need for less than dealership prices.
Great place to get great service and great parts!!!
Great place and people !
My favorite auto supply store.
They did not have any of the parts that the told me would be delivered that day.
Nice staff...funny
Cant find any of my warranty items in their system even with the receipt
The staff is friendly and knowledgable
Very expensive and no O ring with filter
Quality parts and products
Got what I needed and went on my way. Nothing special
Quick easy and helpful
The place to go for cheaper parts
Great customer service
Had almost everything I needed!
No help from anyone but is a small store
Ive shopped there
Overpriced.
Friendly service 👍👍
John Woodard!
Very helpful
Very helpful
Very mistreated terrible service they do not help you at all they work for a salary and nothing more 👎
Good service and very friendly