Thank you so much to Dakota and team for assisting me with my battery. Your friendless and expertise made me grateful. I will only go to this location. Thank you to the district manager Rayco :) for answering your phone late in the evening.

Good parking. In and out pretty quickly on the last visit. Conveniently located in a diverse shopping center. Could be cleaned up a bit though.

Quick and easy. Competitive pricing on the batteries, and swapped in their parking lot.

Auto Zone has always been great to go to. The people that work their are always helpful and honest.

Good experience helpful staff unfortunately did not have what I needed

After having difficulty from another store, Patrick & Justin were professional & persistent in getting my car back on the road. They went above and beyond the sale of a battery. Thank you again !!

Karma and Dakota were amazing! Great customer service.

Was helped. Some are more knowledge than others. Clean and organized location.

I was given the wrong bulbs for my license plate lights; had to go back and they finally figured what mistake they had earlier made; then they didnt even help me replace the bulbs. I did it myself in the rain, right outside the store, because it had gotten dark and you can get a ticket for broken plate lights. Im sorry--and you can edit this sentence out of my otherwise non-judgmental and accurate account--but maybe I would have been offered help replacing the bulbs, like theyre supposed to have done, if I were younger and blonde like the customer I saw being assisted with her car outside the second to the last time I went to their store ... Otherwise, I generally like their service....

Went to get a bud bulb saidbhad owm I stick turns out it’s made in China and cost over 100$ crazy I left immediately

Needed a battery and found one at decent price. The associate that helped me was very knowledgeable and polite. He even replaced my battery in the car and key fob. Great Service

Guy was knowledgeable just looked not so happy to be there. 🤷🏻‍♀️

They helped me every time I go there

People in here really know what theyre talking about. Even helped me fix something i did on my own. Talked to me afterwards made me laugh. I dont think Ive ever received such amazing customer service. Thank you. Big fan of auto zone now.

Check engine light came on while traveling. Stopped in for a reading. Was assisted by 2 clerks but John Dunn really showed great customer service. Explained the code in terms I can understand. Made a few suggestions based on the report. Very patient with me as I was trying to process what he was informing me about regarding the codes. Over all store was clean. Following governors orders in regards to masks and social distancing. This visit deserves 5 stars.

The people here are friendly but they seem to have about half of what they show in stock actually in stock.I drive past this one to another store most of the time because of that. This last time I was very close and only needed signal lights. As expected, showed three in stock but there were actually none.

Steven C., Parts Manager went above and beyond the call of duty to ensure that I was back on the road safely and very quickly. He helped overcome a tricky battery install with poise and patience and didnt once make me feel rushed. Stellar service, fantastic example of what Autozone should be. 5 Stars.

10 star review for Harrison BThank you for replacing my battery all in under 10 minutes

Wasnt sure what I would be needing today for my car but James is such a sweetheart and helped me out this kind of customer service is what brings me back thank you james

Went to this location knowing that my battery was most likely going bad. I went in and Harrison helped me out by testing the battery and showing me that it was in fact bad. He had a new one replaced in under 5 minutes. Great and helpful location.

Staff very helpful

35 years customer. Great parts store with nice services.

Nice folks here.

Thank you Harrison B. for all of the help!! I truly appreciate your kindness!!!

Fast and friendlyservice

Friendly staff just never have what I need...

I went there Thursday afternoon and asked the sales Associate to come out and check my battery. So he did than he told me that my battery was fine and all I need is to buy a battery cleaner and I will be fine. So I did. Than a hour later I went out to my car only for it not to crank again. So today I took that same battery to advance were they found out the cells were dead and I needed a new one. I feel that because of the heat is why this sales Associate decided not to change my battery and give me the proper help. It is texas so I can understand but still wish he would have done his job.

Whether I need simple maintenance items or serious parts I come here I get what I need and I move on with my life no drama

Very helpful. I need help for a small item. I had a portable oxygen generator.they realize it and went out of the way to help. Much thanks to them.

I had to check a battery with some extra connections I wasnt used to. I stopped by and Ryan not only checked to make sure it was going bad, but pulled it out and replaced it for me. He was super helpful, thanks!

I dont usually purchase here but only when absolutely necessary. Only place in town that had what I needed. Employees in store talking and gabbing. I waited for a few mins before being asked if needed help. Outside parking alot trash all o er the place. Every parking space smothered in oil. Very unsightly. I prefer to shop at Advance Auto.

Fast, friendly service. They let me check the code on my own check engine light due to the pandemic and the restrictions they have in place. So that was actually awesome.

Great service!

My wifes car needed a new battery, Keith got one installed, made sure we understood everything in the process, and did it all efficiently. Fantastic service.

Asked help twice and nobody wanted to help ended up spending entire time I had available trying to get item and store ended up not having it

It was good got the parts I need it and the service was good with Mr.White

My car died on a Monday night around 9 pm. I had it towed to this location. They tested my battery and its good. So it could only be the alternator. The 2 guys working that night stayed up late till 1 am to help me put in a new alternator without charging me extra. They really saved my day!!!

Great experience with a new battery. Wanda and Lisa were a big help testing my battery and letting me know it was under warranty since I’d bought it from a different auto zone a few years ago. Got a prorated discount and Jeff was a huge help removing the old one and installing the new one. Always happy with Auto Zone and the team here was wonderful to work with.

Some of friendliest and most attentive customer service Ive seen at a parts store. Casey usually helps me and brings enthusiasm that is above and beyond. Gets me stoked for my projects and side jobs.

Very helpful and nice people

Charles kreger was very helpful with getting my battery replaced and put on my vehicle all before I had to go to work. Awesome personality for a young man

James M. was amazing help! After struggling with the dealership (who wanted $400+), we stopped by AutoZone. James helped us quickly, stepped outside and took a size measurement, and had my daughters car fixed and safe for $3.24. He helped install the retaining washer/bolt, climbing on the ground with no complaint. Awesome service James, thank you.

Good parts for the pickup truck..

I went in tonight for a dead battery. Even though it was sleeting the young man came out to help me. When they didnt have the battery in stock he called another store and secured one for me. Every single time Ive come in, every single employee has gone achieve above and beyond for me. I love this store.

Walked in needing an air filter. My car is not stock and I did not know the dimensions of this particular filter but it’s always simply been one off the shelf. Whatever employee is running the counters here refused to even take measurements. Kept going off of what computer says my car needed but this is not a stock part and the computer only offered two styles that I know very well are too large to fit and are not able to be used with what I’m currently running. All it would’ve taken was a measurement and a browse around the shelf. Without his help, I matched one up perfectly. It was sitting right there the whole time. I decided not to buy it though and went down the street. Customer service goes a very long way, even over the simple things like taking two minutes to whip out that measuring tape. That would’ve given a reasonable starting place since it’s an odd size, but not a rare size. I’ve always picked up my filters from autozone but this time, it led me to switch to a competitor. Not a big ticket, but if there’s no help for the small items I wouldn’t expect help for my big items. I understand there’s probably more to it, just help me browse so I didn’t have to open and repackage every box that looked like the correct size. Long story short, product was in the store but all employee kept saying was computer says to order one. This time, that wasn’t the case. Sorry bud.

They let anyone and everyone work here, they sell you wrong parts, and most of all don’t know anything about cars. My cashier and person to help me was KJ wasn’t helpful at all.

It was very close to closing time and my truck didnt start . The staff was VERY helpful. especially James Dean. Yes thats his name. Help diagnosis my problem and got me on the road. Great job to the TEAM

Great in and out has a good staff that know parts

They checked battery, it was defective. But when asked help installing new one, they wouldnt because of liability issues. Ended replacing it myself and did not run into any issues.

Dont carry a lot of older car parts... always have to order...good part... usually have by the next day

Very friendly service! I called in yesterday to confirm the part I needed was available. It took me a few moments to get the information they needed, but they were incredibly patient. Today when I came in to buy the part, they were just as nice! Thanks yall!

Great service, Got what I needed and more!

James the manager was awesomeAfter dealing with bad customer service at the other AutoZone he was able to look at my receipt and look at the pads. Asked me why I was returning the pads. Told him alot of brake dust and just wasnt happy with this pads particular performance. I told him first time Ive ever returned Duralast Gold pads. Ive used these pads on all my cars since I started driving. He apologized for my bad customer service and refund the money I paid for the pads. Its customer service like this that will keep me coming back to this AutoZone

Had to wait quite a while to check out behind one person but the service is always good there

Im so glad that this store is open for walking, the staff is so helpful.

Best AutoZone in town!! James M. provided exceptional customer service. Went in to change our tail light he was quick and very nice! FIVE STARS!!!!! THANK YOU!

I did not know AutoZone provided free diagnostic when engine light came on. Great to know. Still need to take to a mechanic, but nice to know what you might be in for vs second guessing if what if what is being diagnosed at the mechanic is all entirely right. Great customer service too! Thanks Angie!

Brandon and Jonathon were awesome, super helpful and really made me feel closer to my new car. Definitely recommend if youre in the 50 mile radius check these guys out!

Poor customer service. I asked for a simple part and I get another. Seems to be very common here it looks like after doing more research. Thought because it is Autozone I’d get the best but it seems they have a poorly knowledgeable staff here that I had to go to advance auto parts down the street instead. Jokes on me I guess for not double checking and wasting gas with this location. It should just be shut down, stop making you community suffer with he level of skill this place offers.

Thay were grate found out my cars probably.Thay saved my car from a bad air flow matter

Sister goes there for everything.

Thank you for the great customer service. Staff is amazing and even when they were busy, they helped out everyone in a timely manner. This is the best Auto Zone I have ever been too. They helped me outside with connecting my hoses and made sure I didnt have any leaks before getting back on the road. Thanks again.

I think this is my first Yelp review.I have been trusting in and thankful for this AutoZone for many years through several vehicles. Because I have only a basic knowledge of cars and a limited budget, I value their advice on how to take care of things myself efficiently and economically.If I had read the other Yelp reviews I would probably not consider visiting this store, but my experience has been one of little waiting, and of courteous, respectful service.Good luck, everybody!

CJ here is awesome and I’m grateful that they go above and beyond to help their customers. This location is especially great because of CJ. Thanks again for going above and beyond when I got locked out of my car to find a locksmith for me!

These guys are always knowledgeable at this location great customer service there was 10 Stars I would give them ten you guys need to hire more people though

Great experience as usual. My check engine light was on. Nick came out, checked the code, got me the part, explained the issue. Even went back out under the hood and showed me exactly where the part goes and how to install it! I am very pleased!!!!

The employees are very helpful, but the wait will get the best of the most patient person. In all fairness, there are peak times and you have to expect a moderate wait during those hours. BUT 30+ minutes to check out, on average, is tough to keep your cool.

Tested my truck with that code thingy. Now I can get it fixed knowing what that code means!! Polite young man. It was free!!!

Ryan was amazing! Helped me get my battery fixed in a jiffy. Thanks so much!

They were very helpful and fast

Charlie was amazingly fast and friendly. He and his crew always makes me feel so special when Im there. Love going there!

I drove here after work bc my battery was dying. Madison was exceptionally friendly and funny. She tested my battery and replaced it. I felt like her positive attitude and service required a shout out!

Exelente customer service from mr Day

Expensive but had what I needed.

James, the assistant store manager helped save me time and money with his product recommendations and help with installing my battery. He also gave advice on how to refill my engine coolants. Thx so much James!!

Theres a guy there whos name I did not catch, hes got a tattoo of bones across his hand and yes regardless of tattoos is the nicest guy in the store. If he gets taken from that store they would be at a MASSIVE loss. After four hours of them doing truck I nearly came in needing some help with my jeep, he was able to help me out and he was extremely nice while he did. I have not received better customer service from any business in years and now I will be a return customer.

The parts guy at the counter knows his business very well. He speaks perfect spanish.

Extremely rude and arrogant They will not help you for no love of money I asked for the most simplest thing as a pencil and he wouldn’t give it to me

Great place to get auto parts and they will help install it for free.

Great customer service!!! I was at this location last week due to a battery issue. I was helped by Norman. Instead of trying to sell me a battery (which I thought i needed) he saw what the problem was right away and fixed it for me!! My cables were loose on my battery and he tightened them for me and I really appreciate his honesty and kindness.Thank you!!

Thank you Casey J and James Dean for your great customer service and helpfulness. Thanks for going above and beyond in your skills!

Just visited the Round Rock Autozone location on Palm Valley. I was pulled over for having a brake light out. I bought a pair of lights to install and Chase took his time to show me how to properly put the bulbs back in the back lights. Not only did he teach me how to install the bulbs, he noticed that another bulb was out and helped me to replace it. CJ was the manager on staff and he was also very helpful as well. I highly recommend checking out the Palm Valley and Hutto stores. Thank you so much fellas I appreciate your help

Employees are nice. But they NEVER have enough people working. You get put on hold by phone for endless amounts of time. And when u go in the store its a promise 30 min because u are in line constantly. To checkout or to talk to someone for a part.

Autozone has a great military discount and quick in and out service. Round Rock location this trip was great.

Great deal, especially when you order online with a coupon then pick it up. The staff here is always very friendly and helpful. I have occasionally run into problems with there not being items in stock though their computer says they should have them, but they can usually get it next day.

After a bad windshield wiper instillation at another auto zone and the wiper blade falling off my car while driving in the rain, this auto zone replaced the wiper and installed the new one for me. Antonio was the store attendant that helped me and he was great. Excellent costumer service.

The people that work here are quick and polite. Found what I needed fast.

The guys there are do helpful and polite. One changed out my air filter and an other checked my check engine light.Each with a smile 😊.

Great employees. Purchased new car battery. They put it in . I was in and out in 30 minutes.

Service is always good. They answer questions and help get you back on the road as quickly as possible. No complaints.

Thanks guys!Came in for a brake light and had every intention on fixing it myself. The young man who checked me out offered to do it for me. He was done in less than a couple of minutes.

Excellent place to buy your automotive supplies, and get the immediate service on things like batteries or your check engine light.

Absolutely the best customer service I have found at an auto store since I moved to Texas! Thank you Charles for all of your help! We will be back for all our auto part needs!

Didnt know that they could replace the battery 8n my auto remote. They are da best!!

Employee named Nathan went above and beyond helping me fix my trailer lights so that I could get back on the road. Had no trailer lights and he stayed an hour after work to help me find the problem and fixed it. Thanks again Nathan and Autozone! Great employee and gentleman!

John was the greatest associate ever he changed my wipers with a smile and made me feel comfortable with the help in the parking lot

Excellent customer service. They didnt have the cheaper battery in stock but the guy installed it real quick which was a plus.

Probably one of the worst AutoZone locations I have ever been to. Chris was very helpful, helped me get my Moms new battery in her car (which was very difficult). Seemed like the two managers were very nonchalant to me and actual rude to the associate. Needless to say the only reason I chose this location was because my Mom lives in the area. I will never go back and will not recommend anyone to.

For as busy as this place is.... Im impressed with how quickly you can get in and out. The employees work hard and are knowledgeable.

Needed some tools to change my lightbulb and the guy brought his tools and lend me borrow them that was awesome