I am very impressed with the quality and professionalism of this shop. Its tough to find a trustworthy transmission shop, but Aus-Tex will take care of you! They really go above and beyond to make sure repairs are done right and they dont cut corners. They take pride in their work and are the best in the Austin area because of it!
Austex has always been reliable and trustworthy. They have been my go to for all my car troubles. They Recently replaced my Suburban transmission and it’s now running like brand new. 5 stars!
Pepe and his team at Aus-Tex Transmission ALWAYS understand the assignment as you might see on Tik Tok. My cars have always been serviced by them and I trust that they will fix what needs to be fixed at a reasonable price. I am always kept up to speed and updated with pictures and explanations of my cars needs. I am grateful of having Aus-Tex here because there are not many trustworthy shops out there. My business will always go to them, customer for life. Also, I must add: as a woman getting her cars fixed/serviced, I have never felt uncomfortable asking what I need to ask, neither have I ever been over charged or sold jobs that my car doesnt need.
They have taken a look at my 2012 Jeep Wrangler and my husband Chevy Silverado and I just have to say I like the way they are straightforward and really know they’re stuff. Got my Jeep diagnosed and fixed! Happy with the technicians and service provided!
Aus-Tex has transmission and diesel repair specialist. Its the only family owned repair shop we take our Dodge for over 4 years now. Honest in the work that needs to be done; Trustworthy in knowing youre safe when you pick up your vehicle and its repair is compete and done right; and Fair in the price they charge for parts and their time.
Great customer service, reliable, fair prices, extremely knowledgeable. Will definitely come back for all my mechanic needs.
If you need transmission or automotive services Austex is very reliable and fast the guy does quality work for a great price.serviced at a great price and fast turn around d. If you have any transmisión or automotive repair services
Love my vehicle with its stage 1 6l80 with 6l90 torque converter Peppe & his crew know theyre stuff for every transmission needs feels like Im in a whole different vehicle compared from before
I cant say enough how please I am with the service I received with Aus Tex transmission. I had them rebuild the transmission on my 2006 Dodge Ram 2500. Sabrina was a pleasure to deal with and communicated frequently from quote to final invoice! They were fairly priced and made sure I knew what all my options were as well as made recommendations that were sound. They hit the timeline exactly as quoted and answered all of my questions when I picked my truck up. It has performed great so far and I expect it will keep me running another 200,0000 miles! As hard as it was to spend the money, thank you Aus Tex for a fantastic experience.
I have been doing business with these experts for over 15 years and always delivering quality service fairly priced.They do it right, and it helps when the family owned team are personally cool.This is why I return anytime I return and will for another 15 years.John GibsonJ F Gibson Enterprises inc.AKA: Gibson LandscapeOnly Dodge Cummings Trucks trucks for me.
From start to finish, Aus-Tex Transmission was phenomenal in their service and product. Hats off to the young man that helped me gain the confidence needed to replace my transmission all on my own. Alfredo is his name I believe. Nothing but wonderful things; hes been super responsive, liable and attentive throughout my entire pre and post trans installation. Thank you all!
Great service. When another company changing oil said they thought there may be a leak, I took it back to Aus-Tex. They were very helpful and confirmed it was good with pictures and did not charge me to inspect it.Thank you Aus-Tex
I purchased a transmission from them in June of 2021 It was the stage one 6l80 for my Chevy and when I first got it the transmission would overheat quickly and went told about this they said it was normal but after two months of usage my transmission is slipping and they said the repair wouldnt not be covered by their warranty when asked more questions about their warranty they blocked my number do not go to this shop
Ive been a customer of Pepes for the last 10 years, Ive spent thousands upon thousands of dollars with this company with multiple different vehicles and so it pains me to write such a dismal review after my latest and final experience with Aus-Tex Transmission.I took my vehicle to Aus-Tex on April 6th, 2021. In spite of being a repeat and very loyal customer, I got the worst service I believe I have ever received from a mechanic.... or maybe any business for that matter.My truck is my second vehicle, so I called Pepe and asked when a good time to bring it in was, so that it wouldnt just sit there waiting on a tech and I was told to go ahead and bring it in. So I had it towed in that day and they received it the same day.Generally speaking they always keep me up to date, but over the years they have grown too big/busy, and the contact with customers has stopped....actually all customer service has stopped. If I didnt reach out to them, I would never have known what was happening with my truck. When I called on June 10th (like two months later), they said it was ready except they couldnt fix something with the fuel gauge because they had no tech availability.... 2 months, and no techs avail?? To give u an idea, the truck went in because rodents had chewed through some wires..... this shouldve been a couple of day job.When I got there the bill was $1000. They had replaced my alternator (which shouldve been under warranty, but they didnt bother to communicate with me about it) and they had spliced some wires together. On top of that, while it was there it either was damaged by the shop or left in the hail.....neither of which was communicated to me.When I got in the truck, the battery indicator was on...... they told me that was the fuel gauge they couldnt fix. Now my fuel gauge has been inaccurate for years, but the battery indicator light has NEVER been on. So obviously wiring was done incorrectly. They said they couldnt fix it.....so I left. Halfway home on my 15mile drive, the check engine light came on, the ABS light came on and the stereo system completely shut off. Needless to say they didnt come close to fixing the truck. 2 months and $1000 later and the truck is not even close to fixed. I wouldve been better off just splicing myself, because what they did do looks like a child did it, and to say it isnt fixed is an understatement. At one point I was told they are moving away from general mechanic work and only want to do transmissions...... if this is the case, why did they take my truck in the first place?So when I let them know, I then get a call from Pepe (owner).... through this whole ordeal, Pepe had never bothered to update me himself, apologize for the length of time it was taking, etc. Pepe didnt call me to discuss the truck or a solution to fix it.....he called and text multiple times because he said I am going to need to fire someone over this, so you need to call me. Sorry Pepe, but your employees, and how you handle this is not my problem, and you shouldve been calling to figure out how to come get my truck and fix it right! Since June 10th, I havent heard another word from them. I disputed the credit card charge and will be looking for a new mechanic. So I wasted 2+ months and still dont have a truck that I can use.I pride myself on being a loyal and repeat customer, so it pains me to leave this review but my hope is that I can spare others the costly and frustrating heartache caused to me. My recommendation: take your business elsewhere! They scaled up and forgot that customers is what drives their business. Maybe one day they will figure it out again, but I will not be there to find out.
Searching for the best solution when my 68rfe took a nose dive wasnt easy or inexpensive. I decided on Aus tex after speaking to the staff And owner I made the decision to drop it off. The price was phenomenal and a stage 2.5 was agreed on.Never thought Id put this truck too work it was built for show. But a week after the build I decided on a business venture hauling cars.. S.A. to West Texas over to the panhandle and over to New Mexico.. impressive performance to say the least. Only 1 small issue that the staff was able to get me back on the road in a short 30min .. so far so good.. plans to buy another truck and take it back to Aus tex for the build ..thanks again to PEPE, David and Sabrina!!!
Its been a while that I have had to put my car in any shop for a major repair such as this recent for transmission rebuild to my Lexus IS250; and I rarely take the time to do reviews but from the time I walked in and described the issue I was having to the completion of the work that was required I was extremely happy with the process and the work. I love the fact that they have someone on staff to text message with updates and send pictures of the work being performed. Special shout-out to Sabrina who was the one that kept me informed throughout the process via text message! ..also, to Pepe - thank you for performing the work and your expertise in what you do! I wasnt ready to let go of my 2006 Lexus (IS250).
Pepe and his team did a great job on the stage 1 build of the 4L60e transmission in my sons truck! It drives great and they put high quality internal parts into it! I expect this transmission will outlast the rest of the truck for sure!
I want to thank David, Sabrina, pepe, and the whole crew at austex transmission, true professionals.My 68rfe transmission on my 2012 ram 3500 finally gave out at 260k, and after extensive research I decided I was going to try my luck with austex transmission. I ended up getting the stage 1.5 performance rebuild since I haul heavy equipment regularly. Im happy I put my faith on the austex crew, they had my work truck in and out within a week, at a very reasonable price with a 1 year or 12,000 mile warranty. The transmission shifts as smooth as butter now, I will be bringing in my other trucks for the same service when the time comes, hopefully it wont be anytime in the near future, but when the time comes I know who to trust with my transmission. If anybody has any questions on how my truck has been performing after the rebuild i will happily give you my input, you can give me a call, just look up TEXAN PAVING on google and ask for Joe.Thanks again austex crew.
Just a good ole locally owned and operated business!! PEPE is the Man!!
May only be me but got 2 transmissions for Alfredo and they dirent even last got a stage 2 4l60e and stuff broke on it with a stock motor. And on the second trans I had to pay even though it was still under “warranty” and get the second one back and I bought a bigger trans cooler to see it it would last and nop last even shorter time. My first trans shop and I would not recommend this place at all for Chevy transmission I still had to pay my mechanic 2 times for a transmission job and they trying to blame me for breaking them how am I gunna break a 500hp trans with only 190+- motor
I had a 68RFE rebuilt by these guys, with new TC and a bit of engine work. From drop-off to pick-up was one week (Its Austin, TX, folks: it does not get any faster). The staff was competent and professional, and communicated clearly, with daily updates, for the duration of the rebuild. The rebuild was competitively priced, and included some durability upgrades and a decent warranty.I had an issue with the new torque converters internal lock-up mechanism after a few thousand miles, and thats where this shop really shined-they warranted the torque converter, and had the replacement installed in 2 days. I was happy to give them the benefit of the doubt with this because the TC is a new off-the-shelf assembly that they installed, not something they built themselves. It was extremely nice to get such conscientious/fast warranty work, and this is one of the major reasons why I think highly of AusTex.UPDATE:I have put 25,000 miles on the rebuilt transmission, and it has performed flawlessly. AusTex included an outboard transmission cooler as part of the rebuild, which keeps the transmission at 150-160F on the highway in the Texas summer (Stock temp was usually around 180F). It shifts firmly and predictably, holds fluid, and generally runs and drives like new.Overall, I think AusTex is a solid transmission shop. I had a great experience, and recommend them to anyone looking for a highly competent shop to rebuild a diesel pickup transmission.
Hands down, I trust them, and I like them. Professional, diligent, honest.
Aus Tex Transmission has been a dream they have been able to get me in on short notice to trouble shoot a leak and repair it fast.... with in about 20 min and that is awesome!!!!!!!!!!
I called tk get my transmission fixed in my 05 Jeep Wrangler. Despite their website specifically saying they do manual transmission service and repair the service manager told me that they do not. Seems to me that they need to make sure either their personnel know what services they offer or stop advertising for services that they do not offer.
Austex has rebuilt 2 transmissions for me and 1 transmission for a friend of mine. The first transmission was for 7.3 powerstroke that was pushing more than 1000 ftlbs of torque. This rebuild was not a stock rebuild because of the torque output of the motor. When I got the truck back it slammed through the gears just like I wanted and quit over heating, it was a freakin awesome transmission.The second transmission was for my sons truck. We had an issue with a small leak from the dipstick tube right after we got the truck back. Austex replaced the dipstick tube at no additional charge for the inconvenience of having to bring the truck back for the repair. Great group of people at Austex. Thanks Pepe and Sabrina
Dropped my 06 Sierra off for a stage 2 transmission and they knocked it out fast! Warranty and pricing was on point. I was updated throughout the whole process and we’re even available for me to pickup on a Saturday. Definitely my transmission shop from now on on any vehicle I own
They guys are absolutely great. Pepe knows transmissions like the back of his hand, and the customer service was unsurpassed. They built a super solid Stage 2 68RFE for my Ram 3500 dually. I will be using Aus Tex for transmissions on all of my company trucks going forward.
Awesome group of people. They took fantastic care of my truck. I was updated the entire time with phots and videos of the work being done! I highly recommend. They are def. My go to transmission experts!
Great Experience at this location! John was able to get me in Get me out with no issues thanks John!
Great price for a stage 1 build awesome place I will be buying all my transmissions from here going forward.
Brought my f250 truck in for a stage 2 rebuild because Pepe was very knowledgeable when it came to my Powerstroke. Really enjoyed the pictures and the updates throughout the build. I would recommend this shop to anyone.
Friendly staff and they do great work.
Aus Tex Transmission was very communicative throughout the process. The staff was nice and knowledgeable. Price was beyond competitive and the turn around time was phenomenal. I will recommend them to everyone. Thank you Pepe to you and your staff!
Outstanding service! Kept us informed thru ought the repair process, even washed the vehicle and personally delivered it back to our business when all repairs were complete. Doesnt get any better than that. Thanks Aus Tex Transmission.
Best Transmission shop in town . I have known Pepe for some time now. I had to have a transmission repair done as a complete overhaul. Trust me when I say I did not want to stick this kind of money in it since Ive paid a lot for the car overall. Completely satisfied. No issues, drives like as new car .
This shop is the best in texas, no questions asked. Pepe always takes care of us and uses top quality parts and workmanship. Thanks for everything you have a great team.
Aus-Tex Transmission and its employees are the people that go above and beyond for their customers. My needs were sufficiently met and I was in and out of there in a timely manner. Pepe, the transmission specialist, saved me over $3K worth of a transmission and all it took was a quick look at my fluid levels. All it needed was a quick service before it nearly burnt out! if you need a quick service check, maintenance, or major repairs, Aus-tex is your go-to. I will be coming here regularly for all of my vehicles.
Our shop has been using Pepe and Austex for over 10years .He stands behind hisTransmission work if there is a problem Pepe will take care of it no problem.I highly recommended Austex for transmission repair.
Really good customer service at the front desk. The technicians really know their stuff and work fast and efficient. They explained everything that was wrong with my transmission and told me step by step how they were going to fix it. All for a good price. I would recommend them to anybody I know that needs any transmission worked on.
I am a mechanic by trade in San Antonio and this is my first stop for transmission work of any kind. Their knowledge is is amazing and their record speaks for itself. It’s hard to put a price on extremely high quality work but they do and it’s always more than reasonable. Thanks Aus Tex transmission.
Fast service, very good communication and reasonably priced
These guys are ABSOLUTELY AMAZING!Not only did they keep it simple, there was no pressure. They didnt name everything wrong with the vehicle, they fixed what I asked them to and made a few suggestions. Some I went with but others I didnt. There was NEVER any pressure and the pricing was very reasonable. Any time there was something going on with my vehicle I received a picture via text message of exactly what they are doing. I never had to ask for an update and they did very good quality work and they did it within a few days. The whole experience was excellent. Great job and I will continue to recommend you to anyone I know that needs you!
The team at AusTex Transmission delivered great service on my truck. I needed a transmission overhaul and they took the time to walk me through the process in a manner that was easy to understand. They also provided me the best price after reviewing with multiple businesses. They also provided valuable recommendations on other services my truck needed. They were friendly and helpful!
Had transmission rebuilt among other repairs, great work at a fair price. All my questions and concerns were addressed by friendly staff and they communicated very well. I even received photographic updates of the work while it was being performed. Unlike other shops my vehicle didnt sit ignored as work began right away, and was completed in a timely manner. Aus-Tex also inspected the vehicle and suggested repairs without pressuring me. Some we agreed to complete and others could wait. The vehicle was also washed before being returned to me which I felt was a nice touch. I highly recommend this shop an I will continue to use them to service my vehicle.
Best place weve ever dealt with. Two thumbs up! Honest shop, trustworthy, professional and friendly service. We have a vehicle that is 17 years old and it felt and ran like new after they worked on it. Would definitely be repeat customers and recommend their service.
Very good job they build a strong transmission
I was referred to this shop by Bullet Proof Diesel for my F-250 truck. The referral from them should say enough. Even with high expectations the shop demonstrated immense knowledge into my truck and what was going on. They sent photos and kept great communication during the process via text. They even detailed my truck! So far they have gone above and beyond any shop I have worked with. Will be using them for all my truck needs. Pepes knowledge seems to be second to none and he takes the time to communicate clearly what is going on. A benefit I have not always received with other shops.
We had our transmission problem handled by crew here. From my first interactions with Teresa and David, Sabrina sending me updates and Pepe handling the task I knew I was in good hands. We were prepared for the worst. Luckily Pepe made sure to do an honest job with a reasonable cost to repair. Pepe and the crew went out of their way for us. (Sorry you had to work so late. I appreciated the verbal updates in the evening when you could have been home.) van is still going strong.
The team over at Aus-Tex Transmissions is extremely knowledgeable, friendly, and professional. They immediately began working on my car, and had me back on the road, with a fresh trans re-build in about 5 days. They also kept me updated and in the loop by sending me status photos and progress. I highly recommend this team of professionals. Very pleasant experience.
Pepe and his team have been servicing my 2016 RAM 2500 Powerwagon since the transmission failure at 90k miles. He worked with the warranty people and got the approval for the transmission rebuild. Six months later my power steering pump failed. Same story...warranty approved and work was done in record time. These guys are the best.
I had to get my transmission completely rebuilt. This was the third shop that looked at my car. They sent a tow truck to pick up from another shop and immediately found the real problem and sent me photos and a quote (that was considerably less than the first two places). Besides having to unexpectedly replace a mount, they stuck to their quote. Sabrina was awesome to work with; she updated me every day via text and was quick to respond to questions. I highly recommend this shop.
This place is just awesome. They are very clear about the service they provide. They even sent text pics and video of when they start and finish the project. I had a transmission rebuild and brake job done on my truck and everything has been great so far. They have the best warranty for their work that I found in town. They refunded me almost $200 after I paid for services and they realized I overpaid for labor. These people are honest,friendly and complete the work when they say they will. Very good experience with Aus-Tex Transmission. I will be taking my truck there for any future work and oil changes.
2003 BMW X-5 Transfer Case. I spent a week trying to find a transmission place that would repair my transfer case and not try to sell me a rebuilt one. Auto-Tex knew right away that is was probably my transfer chain. They checked it out and it was the transfer chain. Quote to fix came to $1150, 12 month warranty too. Three other transmission shops said they could not get parts and wanted to sell me a $4000 rebuilt transfer case. I dropped off the car on Wednesday night. They diagnosed the problem on Thursday. Ordered the chain and gear on Friday. Installed the parts on the following Tuesday and I picked it up that night. It has been running like new!!! Very,very happy with Auto-Tech..You will be too!!
Great service! Pepe nicely explained the issue with my transmission on Honda Accord 2002. He was also very frank in advising on the repairs providing answers to all our questions with patience.Also, they fast tracked the overhaul to deliver the car before the promised date.I would recommend this place for all your transmission repairs.
Had to get some transmission work done on my Nissan and the people at aus tex did an amazing job. They were very helpful and gave me updates regularly on the progress of my vehicle. I highly recommend these guys if you need work done.
Service was amazing! Friendly staff and so much heart! They really care about making you safe on the road. They kept us updated with text photos and videos of the process and progress! Highly recommended!!
After having a really bad experience with another transmission place in town, I tried out Aus Tex. They were thorough and never once tried to upsell me or sell me something I didnt need. I went in dreading what I would be told needed to be done and was extremely relieved to know that I wouldnt have to sell a kidney to have work done. I highly recommend them for your transmission needs!
The team here at Aus Tex took care of our vehicle quickly and with the warranty was a great deal and am very satisfied!Thanks Sabrina and crew !!AAAAA++++
Im editing my review of this place, be aware of if your car is a nice one or a hot car they may take for a few rides on weekends and nights before you get it back I found ladies stuff in mine and olso a couple of tolls charges in places that I never drove even they smoke in my car and I never put a cigar in my mouth.Sorry Aus tex but the truth has to come out.
These guys have it down! Total, open communication, friendly and deliver as promised! I would recommend these guys to anyone!
The best experience Ive had from ANY auto repair shop in almost 25 years. I took my 2007 Nissan Frontier for a timing chain replacement. Pepe and his team repaired the problem at a great price. If you really want an auto repair shop that cares,please look no further. I will definitely be back. Thank you
Needed the transmission on my 98 GMC K1500 Z71 rebuilt after deciding to go ahead and do the perfomance, Im beyond pleased with the work and staff. Walking into the office you can feel the wonderful energy this shop gives off, they are friendly and knowledgeable plus they keep you updated with pics/videos of the work/parts being done and used. Yall have exceeded my expectations and have made this ordeal one of the most pleasant experiences with a shop Ive ever had. Yall have a costumer for life with me, any future work I need done is coming to yall🤙🏼
The blower controller on my truck went out (no A/C during a Texas summer is no joke).The Aus-Tex crew fit me in ASAP and got me up and running quickly.The entire staff were courteous & professional. These boys & girls have not forgotten what customer service is all about. As if that wasnt enough, the price was very reasonable. I was so pleased that I am returning to have them mount and balance a new set of tires. Super-excellent experience overall.
Pepe gets 5 stars. Thank goodness the is the one building transmission. Naomi at front desk was consistently rude. Others are nice.
I was having a transmission issue with my 2004 Chevy Colorado Pick-up - I had gotten two referrals (one from another shop - Rose Automotive up close to my house in Wells Branch) and from a friend at work. I found the staff very easy to work with. I am on the computer and phone all day so I appreciated that they were very electronic in sending email quotes and text messages.They kept me well informed during the repair process and send me pictures after the transmission was removed, then cleaned and then ready for installation back into my truck.They gave me several options on the repair and warranty. This is a total second vehicle for me and use it as a truck - going to Home Depot and moving stuff so I wanted to keep my expense low but get good work done at the same time. They worked on my schedule and delivered as promised which I greatly appreciated.I would highly recommend Aus-Tex Transmission to all my friends and co-workers!
Great service and got me back on the road in under a week!! I run a company out of my truck and there quickness was greatly appreciated.
These guys are great! Ive taken two of my vehicles to them for some transmission work. I like that I get updates on the work that is being done not only that but they are fast and professional.
I want to thank Pepe and all the staff at Austex Transmission for all their help! They assisted me throughout the entire repair process. Service was professional, prompt, and courteous. Ive never had an easier auto repair experience, I highly recommend them. Thank you guys!!
Our company has sent several fleet vehicles here to have a wide range of repairs. Everything they have worked on has been fixed promptly and with quality parts. Our company headquarters is not close by but they have worked very well with us over the phone or via email and text.
The best way I can describe it.....AWESOME!!! I bought a truck last October and I have had nothing but trouble with it. I finally got it to Pepe and his crew and now my problems are gone!!! The truck has never run so smooth!!! I was ready to get rid of the truck, but didnt want to spend a lot of money to only end up with another truck with another set of problems. If you want great service and your car fixed the right way, bring it here!!!
I wish there were a better description than Excellent to explain the kind of quality service you will receive at AusTex Transmission - OUTSTANDING is the level of excellence that Pepe and his team give each and every time we need car repairs. I have been a customer for over 5 years and will never take my vehicles anywhere else. Pepe is the most knowledgable and trustworthy mechanic Ive ever had work on my cars. First, the repairs are fast and done right the first time. No rip offs or multiple trips. My car is always clean when I pick it up and they will take care of the inspection and sticker for you too! He can recommend cars to buy as well if you are wondering which ones are safe or prone to lots of repairs. Service is always prompt and the fairest price in town! He even went above and beyond to help us with a dealer issue that ended up needing paperwork for a post-repair class action suit against Toyota. Pepe and his team will take the best car of you and your cars! No need to look further! He will be our mechanic as long as we live in Austin. I cannot say enough good things about him and his entire staff! Thank you, Pepe!!!
Had my trans rebuilt last August with Pepe. Decided to go with him since he seemed knowledgeable about his work. I have been back 5 times to this shop with no improvement.1. Part brand he told me would be installed was not accurate. He uses Precision New Hampton torque converters not Precision which is a racing converter as we discussed.2. Check engine light stays on due to converter not being adjusted correctly and solenoids not reading correctly. He said my computer was bad and causing the light. He did replace solenoid Which removed 1 CEL. Light is still on due to converter code3. After 3 visits he would not get on the phone to speak with me about my issues, his staff doesnt have a clue about vehicles all they do is take your $ so I was stuck with Ill call you back with an answer. Most of the time I would have to call them next business day for communication.4. Leaking trans fluid due to using sub par parts for sensors. Replaced 2 times and still leaked. I replaced with OEM piece and it solved my issue.Luckily he moved his shop so I do not have to deal with this nonsense any longerI NEVER write reviews- I am hoping this will save you from making the same mistake I did. Go to Eagle Transmission or another reputable trans company. Dont waste your time and hard earned money here.
AusTex is the ONLY diesel repair shop in Texas I trust. They do the work thats need and always have the customers costs ion mind over their own bottom line. For the AusTex team taking care of there customers is what keeps them in business and their customers loyal.
I always take all my cars to AUS-TEX TRANSMISSION. They have a great service at fair prices. I have being working with them for more than six years without any problems. One time a part they installed failed PEPE TOOK CARE OF IT WITHOUT CHARGE. Thank You All AUS-TEX STAFF for all your hard work. LR.
I brought my truck in was pretty convinced transmission was going bad.The shop confirmed it, within 2 days i recieved quote, problem and plan for repair. This shop sends; updates, pictures and advises on additional perks. As a customer there is no guessing when or how things are going, we are constantly in the loop. Above and beyond, the Shop looked over other areas that may become a concern. I was advised. I have a had an interior gauge that was knocked off, it wasnt a part of anything they were doing. I had not made it a priority but these guys didnt. Attention to detail speaks for itself. Anyone but especially diesel owners, make this shop your go to.
The staff at Aus Tex Transmission was knowledgeable and courteous. They kept me update on my repairs with pictures of the damaged items and they did not try and upsell me like many other auto shops.
Great work and quick turn around time!
I took a 2003 Ford Excursion with a 7.3L engine to these guys to do a pre-buyers inspection on it. They were very helpful and seemed to know what they were talking about. I did buy the vehicle and will be taking it to them for any repairs and maintenance that I need done. I am giving them 4 stars for now, only because I have not had them do any repair work for me yet.
I would not take my car or truck anywhere else. The people at Aus-Tex are knowledgeable, honest, and dependable. I highly recommend them.
Looking a for a great mechanic, AusTex Transmission is where I take my Grand Prix for regular maintenance. I have a piece of mind that Pepe and his team care about doing a great job and will make sure everything is running at a 100%. Because the company I work for uses them for all our company trucks, I was sure of the great service that they provided and most of all knew that Pepe and all his work staff are extremely friendly and very knowledgeable about what they do.
My 2003 Tahoe was on its last legs and finally the transmission went completely out I took it to Pepe and his team and they made it better then it was when it came from the factory brand new it was amazing. They had some updates to the computer as well as they added some additional durability that Factory transmissions dont have they jept me updated every step of the way by a text and I had them do some other work that I needed as well they got it done in a timely fashion and very professional and a fair price I really cannot ask for more in a repair shop I thought my Tahoe was dead now I plan to keep it for another 10 years or more thanks to the Aus-Tex team
Pepe and his team of excellent technicians have taken good care of my cars for years now. There isnt a problem he cant fix in a car with any year, make or model. Just recently my 2002 Mazda Tribute broke down at a restaurant. The shift gears didnt want to change and I definitely thought it would need a transmission job which can be very pricey. I called my technician Pepe and in just a couple of minutes he came in to assist my car and got it moving to his shop so I wouldnt need to pay a towing fee. Within the next two days he had my car ready for pickup. He explained to me that the problem wasnt severe at all and the best news to me was that I didnt have to get a tranny job! Aside from the towing fee that I saved, Pepe always offers very reasonable prices. All his jobs include warranty which he keeps his word on. I definitely recommend Aus-Tex Transmission! Once you bring your car here, you wont go with anybody else.
We have been using Aus-Tex Transmission for a year now for our commercial vehicles as well as our personal vehicles. Pepes personal commitment to service, his knowledge of vehicles and affordability is outstanding. I would highly recommend Aus-Tex Transmission if you are looking for someone new to service your vehicles.
Pepe is the best transmission person I know in Austin. I highly recommend him. If you go to Aus-Tex, you cant go wrong.
Austex transmission did an outstanding job fixing my 6.0 diesel super duty. These guys know diesel trucks and I wouldnt take my truck to anyone else. I strongly recommend these guys for any diesel work. Pepe and his team are trustworthy and knowledgable folks.
Austex transmission has always taken of us. The have fixed four of our vans. Every time has been fast and reliable. We know taking our vans there that they will be fixed right. We tried another shop before using them and had to take our van back several times. We took it once to Austex and they got us up and running without further issues. We are so grateful for Pepe and his crew!!
Aus-Tex has moved from their tiny garage site in Austin to a harder-to-find but huge building at 16804 Calply Dr, Round Rock. They are worth seeking out. Pepe is an honest mechanic who will tell you what needs fixed, and at the lowest price possible. He stands by his work and is very good at explaining automotive repair details. He has kept my 2002 Chevy Silverado on the road since I first was referred to his place for warrantied repair work, and I now have 360,000 miles on the odometer. I expect no problem getting to 400k with his shop replacing parts as they wear out. Thanks, Aus-Tex!
I always trust my vehicles with Austex. Pepe does the job correctly and I do not have to worry about any problems. I have been bringing my vehicles to Austex for almost ten years now and will continue to do so. Excellent service.
I had my transmission rebuild there less than 2 years ago when I first picked it up gears seemed to hit hard and I was told it would make it last longer needless to say that was a lie. I came to find out from my employees son who worked there that the owner was a rip off and didnt order new parts for rebuilds but rather use old parts out of an old transmission. Needless to say my transmission went in less than 15 months and no I wasnt bringing it back to a place that obviously didnt get it right the first time and the fact they didnt use new parts. I took it to B n M transmission on Burnett rd where my suspicions were confirmed they told me whoever rebuilt the his did a horrible job looked like a 10 year old did it. So to all consumers I would recommend to NEVER use Aus-Tex transmission for any type of car repair they are a rip off plus they dont have your vehicle locked up after hours I had some minor stuff stole out the bed of my truck because they put it out front of there business. Sincerely Todd Kabel unhappy costumer
Everyone at Aus-Tex Transmission is extremely helpful and knowledgeable. They were able to diagnos a problem that another shop in Austin could not. On top of that, they text you about the progress as it is occurring! Its a great shop, and I will be back when I have future issues.2012 Durmax170k miles
I always have my Ford F250 Superduty serviced by the friendly, fast, and diesel knowledgeable staff at Aus-Tex Transmission. They do what they say they are going to do and let me know if there is anything additional that they recommend; before they charge me for anything. It is nice to have someone I trust to handle my truck.
Excellent service and communication about each step of the repair work...knowledgeable and timely in finishing the work....happy to recommend to others Aus-Tex Transmission!
Quality work. Would definitely recommend
Aus-Tex is the Best. As single mom with teenagers, I was looking for someone I could trust to repair our cars, without charging me an arm and a leg. I was so happy when I found Pepe and his crew. I’ve been a faithful customer for a number of years and wont take my truck and cars anywhere else. Aus-Tex has serviced my 1999 F-250 diesel and kept it running safely and in tip top shape. We have been taking our cars there as well. I trust Pepe to tell me what service and maintenance I need, not add on services I don’t need and charge me a fair and reasonable price. I take my cars to Aus-Tex for everything from oil changes, 30k, 60k, 90k maintenance to fixing tie rods and major transmission repairs. The make it easy to drop off my cars and they are always quick getting repairs done. If you need a reliable, trustworthy mechanic you will be extremely happy with Pepe and his staff!
Great place to get ur truck maintenance done great customer services and good prices check them out don’t wait till it’s to late
Clean and responsible people and do nice job
The best shop in Austin by far. Had an anti-freeze leak from the heads, worst headache ever to have but Aus-tex Transmission fixed it the whole thing in under two weeks. Very impressed with their work. Wouldnt go anywhere else.
Good place, rebuilt trans is still going strong.