My husband and I went here too look for a couch after my mom mentioned how great her couch was (and it is, Ive sat in it!). We went to the Round Rock location and was greeted by Cati. She was there for us every step of the way. She was truly fantastic and we will be getting a new one (the Hermes Sectional to be exact) delivered on Saturday! Great experience and great customer service throughout the whole time we were there! I would definitely recommend Home Zone for anyone looking for couches and other furniture. Great prices, beautiful pieces and fantastic customer service!
Douglas was a breath of fresh air! He showed us all the in stock pledges (which was 90%of store) he showed us the patience of non commission. HZ struck gold finding somebody who truly enjoys helping the customer! Thanks again HZ
Excellent customer service I got exactly what I wanted 😀 and a smile with my service. It was my 1st time there but I felt as if Ive been a customer for years. Thank you for a great experience
We loved our new Corliss 3 living room set, Brodrick was very nice, helpful, and very very patience, specially because we took our 3 years old daughter, he didn’t bother even when she was crying, he is an awesone guy! we already visited 4 stores, we ordered our previous set from Ashley Furniture, worst experience ever, we never got our set after 4 months, so tired and really frustrated we decided to look somewhere else, went to living spaces, we went and the people wasnt half of nice that we were expecting, plus prices were over the roof. So we left the store tired and disappointed. When we visited Homezone as last attempt for the day, We were told we were going to get our set in 4 days, I couldn’t believe, and i was expecting to wait probably more. But nope, we got it exactly on 4 days, they even sent me text messages, emails to remind me. I was more than thankful with this wonderful experience. The delivery guys were awesome too, they were very careful with the sofas and my floors. I really appreciated. I will definitely be back again and recomending it to my friends and family. The quality of the sofa and love seat, are more than I expecteded. Thank you Brodrick.Store1601 s IH 35 Round Rock Texas 78664Kathy Guerrero
Me and my boyfriend stopped by this evening looking for a sectional. Not only was their selection HUGE, but we found the sectional of our dreams. Jennifer assisted us, and was so kind and extremely professional and helpful, she answered all of our questions and made the process so smooth, easy and pleasant. Very high quality furniture too. Can’t recommend them enough!
Douglas was so friendly and helpful right off the bat. I so appreciated his friendly and professional demeanor. Kelsey was the sweetest and helpful! I did not expect to be so impressed by Home Zone, I am happy I decided to stop in today. I am thrilled with our purchases :)
As soon as we walked in we definitely understood why this place had great reviews! It seriously is a hidden gem in round rock for nice furniture! The atmosphere was great, the quality and prices of furniture was great! Diego was very customer service oriented and friendly. He showed us around for what we were looking for, offered suggestions, and didn’t hesitate at all to look up if items were in stock, etc. Most of our items were delivered within a week and look and feel as nice as I remember in store. I definitely recommend Homezone to friends and family!
Cati was super professional. Very knowledgeable. She made sure all my needs were met and worked hard at getting me the best deal possible and she did!!! I would recommend home zone as well as Cati to friends and family. I will definitely be back.
We had very helpful service from Kelsey today. About a year ago our family member got a great deal on our big furniture pieces here and we love the quality of the furniture! We got a matching piece to go with what we already have and it looks great. We are very pleased with our experience with HomeZone!
Rose Banks was the most incredible sales woman I have ever encountered. She made the experience fun and exciting for my husband and I while we were looking for our couch. She was knowledgeable about all of the different materials for the couches and helped us to choose the best one for our needs. Anyone who goes here, find Rose to help you, you won’t be disappointed.The furniture here is high quality and reasonably priced too!
Furniture is cheaper, but seems kind of low quality. I ordered a table and some chairs and it came broken. When I tried to return it, they said they charge a 20% restocking fee... kind of outrageous. They are exchanging the broken pieces, but I can already tell how low quality the material is from how it broke during shipping.Make sure you love what you see in the store before you buy it. Youre going to be stuck with it unless youre willing to fork over 100s in restocking fees, even if they ship you broken things.
Douglas helped me out! Very professional and explained the sale with their In Stock Pledge! Good stuff.. Marcos and Eric were there to deliver and assemble the furniture and they were simply excellent! Very professional, courteous and efficient. It was a challenge to move the furniture with the way our home is designed but they did it as a breeze! Definitely recommend them.
We had the manager Derrel Douglas work with us at first and then Kelsey. Both were extremely kind, helpful, nice, and professional. I would recommend your store to anyone looking to buy. Thank you for a great experience. Also appreciated the relaxed approach!
Kelsey is a top-notch associate! My husband is having surgery on his knee and needed a sturdy recliner for recovery that is comfortable for his 63 height.Kelsey directed us to several quality recliners, the first being her recommendation and it was perfect!She is very knowledgeable, gives plenty of information and assistance while knowing when to give my husband and I time to speak alone.She worked diligently with us on financing and delivery time frame, I wish all interactions with any company would be as smooth.We are repeat customers to home zone and recommend to those who need a break financially without sacrificing quality.
I came in on 07/14/2021 looking for furniture for my new home. Jennifer greeted me and made some suggestions. I looked around for a little longer and found everything I needed. She gave me specific quotes I asked for because I had somewhere else to be and I would be back the following week. I came back in today and asked for Jennifer again. She helped me find the dresser I was needing because my favorite choice was out of stock. I was able to purchase everything I needed today and it will be delivered to my home soon. The atmosphere here is great and everyone is friendly. If I need anything else for my home I will be coming back. I will also recommend my friends to shop here and have them ask for Jennifer.
Home zone has wonderful customer service. Jennifer was amazing with helping us buy a couch set for our new house. Gave us space and did not hover over us at all. She is the girl to go to! Will definitely be back to get a few things because of her.
This place is awesome! Customer service is top notch and the furniture is great! So much to choose from, great quality, and lots of stuff actually in stock so it’s not months before you get your new furniture! Everyone that helped us at the store was friendly, knowledgeable, and ready to help us select the perfect living room set for our family. Would highly recommend checking this place out, you won’t regret it!
Excellent experience from the moment we stepped into the store to the delivery and set up of our furniture. The sales team was helpful and courteous. I especially appreciate that the we’re not pushy and let us know that all sales associates could help us since they do not work off commission. They had furniture in stock and have signs out so we knew which was available. The delivery was timely and the delivery person noticed that the tables were wobbly and tried to fix it. When he couldn’t he called customer service so I could refuse delivery and get new tables delivered. Home zone will be our first stop for furniture anytime we need new furniture.
Great customer service, variety and selection. They are also faster in delivery than the other stores. Diego Rodriguez was awesome! I highly recommend him as your sales person. He was fast and on it!
Douglas was very helpful in allowing us to envision our living room with couch and coffee table. We now have a better idea of what colors to use. Highly recommend Home Zone to everyone!
It was our first time at Home Zone and from the minute we walked in everything was great! We were looking for a couch and Diego Rodriguez made the entire experience amazing and quick! Go see Diego! BONUS: Home zone is not comission based so you are able to shop with comfort.
Dr Douglas...And HIS CREW....MADE MY DAY...ITS A MUST SEE SHOWROOM...Ms RoseMr Seans Ms Kelsey...Ms Jennifer ..Sir Eric..Sir Robert...Sir Broderick....Ms Kati..and Ms OctaviaAre doing their Best To put a Smile on Consumers faces..California..Utah. residents and OF Course TRUTEXANS ..who know what its like to SPEND money on and Investment...Thank you Sir Douglas
My husband and I had an amazing experience at Home Zone in Round Rock. It took us two days to settle in what we wanted and we never felt pressured at any point. The sales associate that we worked with, Jennifer, was extremely helpful that entire time. I highly recommend going to Home Zone especially when they are having a sale!
The customer services was great. The staff that attended to me was very patient with me. She answered all my questions politely. The delivery to my house was good and on time. I did not regret coming to the store. It was my first time but was great.
Jennifer at the Round Rock location was absolutely awesome. She was super helpful and accommodating. The furniture selection was great. I got everything from sofas to coffee table and end tables!
I have previously purchased furniture at the Marble Falls location and today I purchased a dining room set at the Round Rock store. Cati Jaramillo assisted me. She was extremely helpful and went above and beyond. Cati made the process quick and painless. Thank you Ms. Jaramillo for all of your help!
I met a Rose who is a beautiful soul. She put me at ease from the moment she introduced herself. No pressure at all to buy at the same time feeling like she understood my concerns immediately. Then there is my brother Mike, I think Ill see him at the family reunion. Indeed seems like Ive known him my entire life. Thank you all for being a special part of my day. Many blessings!!!-Denise Walker
Broderick helped my GF and I out in putting together a furniture package for our new home. We knew we werent going to buy today, so he gave us an invoice and said he looked forward to working with us. He was just as attentive as we wanted him to be, without being omnipresent or pushy. He asked if this was our first time in the store, explained he wasnt on commision, he was there to help us and then offered us some water. Thanks for a great experience Broderick.
My supervisor told me about Homezone a few weeks ago. I’ve looked at the sign for years thinking it was a bowling alley. Walking through the door, my mom and I were warmly greeted by Rose! She immediately made us feel welcome. I told her what I was looking for and the colors and she walked the floors with us giving us her best. It felt like family and I was more than happy to make my purchases with immediate delivery this week! All of the workers were friendly. Great atmosphere. Great furniture. Great customer service!
I had great customer service with the gentleman in the store. Douglas is amazing, friendly and helpful. We’ll definitely be back to buy more furniture.
Came into Home Zone to look around and found a bedroom set that I fell I love with. Diego was there to answer my questions. He was so patient with me as I went back and forth as I changed my mind a few times. But in the end I made a decision and he walked me through all options for payment and explained each and how they worked. Was up front through the whole process including when furniture would be available since it was not in stock. I will definitely be back for future purchases.
Cati was awesome! She didn’t smother us but still made sure if we had any questions she was there to address them, and she was so helpful she even moved some tables around for me so I could find the perfect one to match our couch!
I have always had a pleasant experience when shopping here. The manager Douglas was so polite and knowledgeable. He helped with no pressure, was very patient and kept my financial budget in mind. The furniture they carry is of excellent quality and from names you can trust. I am definitely a repeat customer to this store!
My new sofa & dresser just arrived!! Boy, these people are on the BALL! Super customer experience. My beautiful new furniture came all wrapped in plastic and Jorge and his team member could not have been more polite. They took great care of me!! I highly highly recommend the store. Great prices and fabulous service. ~ Lisa L.
Douglas and Rose were absolutely wonderful. They walked with me all over the store, offered water, told me about the sales with financing., as well as warranty. I dont like shopping but they welcomed me in with great intentions. Super nice Rose is, and that Douglas is absolutely amazingly funny lmbo great job RR store!! Coming back asap!
Kelsey Tucker was awesome I would highly recommend her. She helped me pick out my dining room. She has some gorgeous blue eyes, no pressure though. 😁
100 out of 5!!! This place truly cares about your customer experience! They take the time to get to know your personal preferences and your situation without being intrusive or making any assumptions. That way they can make the best honest recommendations. Robert in Round Rock is SUCH a great salesman! Dare I say the best Ive ever worked with (across companies)! I have been to multiple places the past few months and in my lifetime, but he is truly the BEST there is! So honest, so real while also being helpful and maintaining professionalism! I found some great finds at HomeZone and very affordable for the nice quality. Stop by... You will not be disappointed!!!
My husband and I went here to look at their couches and living room furniture. We were very pleased with the manager who was visitng from Ft. Worth and sales associates. We bought a nice sectional at a good price. It looks very well built and very comfortable. Also, the furniture will be delivered in three days. We will go back here if we need furniture in the future.
Cati and DrDoug did great! They were super nice and Cati was very informative! Best thing is EVERYTHING I WANTED WAS IN STOCK! What other store can say that! In stock pledge! Lets go HZ RR!!
No commission sales team!. Super helpful and not overbearing. Great team and super fast delivery. Diego Rodriguez was a great help to us
Douglas was quick, efficient and exceptionally friendly. He made the experience of furniture buying painless and memorable. Go “llamas”!! 🙂
If you are looking for furniture for your home I HIGHLY recommend Home Zone Furniture. When you go, ask for Douglas. I was so impressed with his salesmanship. He was very welcoming and answered all of our questions. He was very knowledgeable about all the furniture. He was also able to juggle multiple customers at one time. You won’t be disappointed!
Douglas, kelsey and Mrs Alexis were freaking amazing!!! They gave me all the info I needed and let me tell ya baby, I wont shop anywhere else but home zone.. There in stock pledge Id AMAZING.. second note Douglas has nice smell good :)
Douglas and Shawn were cooler than a baby penguin in winter. Great service from these guys. Highly recommend Home Zone.
Rose did an amazing job helping us out getting our new matching chair. The whole team though were very nice and helpful. Definitely recommend this place!
Bought a mattress from Doug and he was so kind and professional. I learned so much about how its made and i feel confident that i purchased the correct mattress for me.
Sales Associate Jennifer D was very nice, professional, and very helpful. New to the area, first time in this store. Would definitely return.
Went in today to look for a bedroom set and a mattress was greeted with smiles. We had wonderful Rose who helped with all our questions she was fantastic, she made us feel comfortable and welcoming. Happy with the great service Rose provided and very pleased with the great quality furniture Homezone provides.
Haley was so very helpful in our search to buy a bedroom set and mattress. The set we wanted was on back order so we decided on another. She called to let us know that it came in this afternoon so we swapped the other we purchased for the original bedroom set we wanted! This ended up saving us over $300.Fair pricing, friendly staff, and great quality furniture.I highly recommend this store and couldn’t be happier working with Haley.They do not follow you around the store as they do not make commission off of the sale! I found this to ease the process of buying a large home item.
Jennifer was awesome to work with. We found exactly what we wanted and were helped extremely fast and out the door in the blink of an eye. Much better than our experiences at other stores.
They have been great with us so far! Doug, Katie, Mr. O and Kelsey have been great at helping us with our furniture purchase so far!
Diego Rodriguez, was a great help, he was really patient. Diego helped us get a really comfortable leaving room set. Come by Home Zone and ask for him.
Douglas and Cati were amazing, they even waived the $17 for the bottled water lol seriously, all furniture was great and we found this fresh Texas vibe!
They have a friendly, non-commissioned staff, a nice showroom with good variety, and good prices. It was refreshing after other stores that felt cheap or overpriced and stuffy
Overall experience has been great so far. Currently waiting on purchase to be delivered
When we walked in it was nice to have the freedom to walk around and look without a salesperson approaching us from the beginning. We found the piece we were interested in and we looked for someone to help, she answered all questions, it was a great price, we paid, done.
Family owned and most furniture is made by Home Zone. Very reasonable pricing and low pressure, zero commission sales people. I feel really good about my purchase and will return for future needs.
Highly recommend shopping here for your furniture needs! Douglas and Rose were friendly and helpful! Ask for them when you come here and they will gladly take care of you!!
Rose Banks was super friendly. She helped us get a matching chair to our sofa. Even asked to see pics of the pets that we kept matching.
Douglas was Amazing, He was funny and had awesome customer service. He even gave us 2 bottles of water for free 😂
Rose was the best. Customer service was amazing and she is very knowable of every product in the store. She made my shopping experience awesome. Also Douglas was very nice and professional too.
Diego was an amazing salesperson! He answered every question and was very patient! We will definitely be back to shop at HomeZone again and will recommend it to our friends and family!
Douglas and Marcos completed the delivery time in a timely manner and were awesome! They even helped us solve a problem with adjustable base. GREAT JOB DELIVERY TEAM!!!!
Robert was amazing! The prices were better than anything else in the area and weve been looking for months! Definitely will be a returning customer!!
Rose the salesperson was phenomenal to work with in identifying and finding the couch of our livi mg room dreams. Wasn’t pushy, was great to work with and definitely will bring us back again for any furniture need we may have in the future!
Good quality products, appropriately priced.. have options to pick up furniture using finance
Robert is a wonderful salesman! The furniture is great quality for half the price of ROOMS TO GO! Highly recommended. Ask for Robert!
Mr Douglas was very helpful and his customer service was beyond great would recommend 11/10
Competitive prices and great service! Jennifer was super helpful and made the process seamless for us. Will definitely shop their again.
Doug is the man.. Great customer service. Very knowledgeable
Douglas and Marcos did an amazing job delivering an entire house! great job job HZ RR DELIVERY TEAM! the in stock pledge is amazing!
Very pleased with my entire Hone Zone experience! From the minute we walked in the door our salesperson Rose made us feel welcome! We were greeted coming in the door and my son & I immediately found what we were looking for!I ordered a small sectional and ottoman which arrived today only 3 days after purchase and delivery was free!Home zone also offered us 12 months of financing no internet and on top of all this my purchase was under $575 for a sectional, ottoman, & decorative tray.Very pleasant experience from start to finish!
Douglas and Shawn were super friendly and helpful through the whole process of getting a new recliner.
Diego Rodriguez appreciate your time and service during our visit. Look no farther he will help you get into whatever it is you are looking for. Thank you.
Diego Rodriguez is amazing and made our first big purchase of a sofa the easiest experience ever. Definitely recommend HomeZone in Round Rock and will be back for any other furniture needs.
I really don’t like furniture shopping, I don’t like doing anything in store, I’m an online person. I came here knowing what couch I wanted, when I wanted it, so I don’t expect to have much interaction with any store personnel until I came in contact with Rose. Rose was extremely polite & actually made my experience here enjoyable!! It’s like we knew each other….I wasn’t hounded at all upon entry, she gave me her name & let me know she was available to help. I went back a couple of days later to complete the transaction & I also had the pleasure of meeting Mr. “teach me how to dougie” aka Douglas lol we need more individuals like these 2 in service - it’s very rare I leave reviews, I couldn’t tell you when the last time was….but when you come across kind & polite individuals, it must be recognized. Thanks Rose!! ❤️ you were such a light!
Come by Home Zone and ask for Diego Rodriguez, even though it was his third day with HomeZone he had phenomenal knowledge in the quality of the Furniture and the Financing options.
Amazing selection and amazing service, thank you Diego Rodriguez for making my couch buying experience the best possible!
I love this store. My now husband and I went here 2 years ago when we were first moving in together and didnt buy anything because we didnt really have the money at the time. We are about to move into a rental house and since we are more stable, we knew we had to go back. The staff was so nice and not pushy at all. The prices and products are also great. I am so excited to get our new bedroom set!
Douglas, Kelsey, and Alexis at the Round Round Rock location have been absolutely amazing! They were energetic and eager to assist me with all of my needs. I am truly thankful!
Had a very pleasant experience. Customer service was great. The young lady who helped me was very knowledgeable and made the process very easy for me. She allowed me to browse through the store freely and once I made my selections the sale was completed in minutes and I was out the door.!!!
Robert was amazing. No pressure. Definitely will be buying from this store in the future
Kelsey was great!!! So much patience. I will return to this store. Everyone is pleasant. Price and quality was awesome!!!
Bought all my furniture for my new apartment with the help of Douglas! He was so knowledgeable and definitely helped me narrow down the best choices!
I made a purchase at home zone and they forgot something on my order. THANKS to Douglas for handling the situation and being so understanding and helping resolve the problem. He’s also super funny and sweet, great job RR. Coming back ASAP
Tremendous experience with Alexis. Wonderful air conditioning and they offered me water on a hot day. I’m a sucker for free water
Halley was awesome very patient working with us and making sure we were happy with what we bought. She knows the products and could answer all question to my satisfaction. She was also training I believe Regina and she really showed her how to do the transaction and was very patient with her. I already recommended my grandson and he already purchased his new furniture. Great job Halley!
First visit, new store. Lovely displays with good signage. The floor layout was very comfortable without crowding. Guest traffic moved very easily around the showroom. Very friendly, helpful sales people, the three we engaged with.
I have found my new furniture store. The staff was very helpful to me. I talked to Rose and she was a big help to me buying my new bed cant wait to get it.
Douglas and Marcos make an amazing DELIVERY team. Very professional and polite! They got my item( very heavy ) on the 5th floor lol
Great customer service and great prices. Good selection of furniture as well
Great experience! Nice furniture options at a great price. Jennifer was wonderful to work with.
Douglas brodrick and Kelsey were very helpful. Cooler than the flip side of a pillow.
This place is incredible. No pushy sales people, and prices that are half to a fourth of everywhere else. Excellent quality furniture as well.The manager said something about the business model being wholesale? I didnt quite catch it. But oh man, I found this place after visiting 6 other highly reviewed furniture stores in the area and knew that my search was over.I bought a bed frame, a loveseat, a couch, and a rug and a coffee table for good measure. Couldnt be happier with the deal.
A very friendly no pressure furniture store with great prices and good selection. The sales people don’t follow you around like the 7 other stores we visited before purchasing at their Round Rock location. The delivery was in time and the drivers were extremely careful and courteous. We’re definitely going to make more purchases here! Thanks for the great service!