They didn’t had what I was looking for to buy,but they ordered for me, Arriving before Christmas,I was so Happy! 🔔- -UPDATE 01-09-2021🔔..The person I gifted with what I order.. Unfortunately didn’t liked......So I had to return it, ..I didn’t got the cash money Back as I pay for it Originally, instead they issue a check, ( because they said they don’t carry cash money on the cashier ) when is higher than $200.., Well Let me tell You..Not really happy about it!!..kind of disappointed...I didn’t want the Tiffany check mailed out to my house ..So ..it took a week to the check get delivered to this location, ..So if you are thinking in pay cash ....and you aren’t sure if you will keep the item or if the gifted one will want to return it..Think twice.. Because you’ll get a check from Tiffany to cash it into your bank account instead of cash money as you pay for it Originally.I Love Tiffany, But I don’t like this location management and stuff ....very Rude poor customer service ..and no helpful on resolving issues, ..looks like the sales staff just care about how high you willing to pay that’s how much good costumer services they’ll bring it to you, ..But even if you pay high money if you planning to return it, don’t expect have a good costumer services in return....Very disappointed, make yourself a favor like I did and order it online!!..it’s cheaper ..and at least you’ll get a nice perfect wrap package from the Tiffany New York Store.

Love this place.. brought not one but two bracelets.. last week.. went back this week and brought an engagement ring.. I guess its that time...super happy

Amazing customer service every time. Excellent quality that helps creates smiles for years to come.

Im a Tiffany freak. First time getting a parfum for my birthday. Daughters purchase Tiffany signature, but I exchanged for the new rose gold.

Big thank you to Maryann Barrile and Maria Rendina at Tiffany & Co, Old Orchard. We wanted to mark our daughters 21st birthday with a Charm for her Tiffany bracelet. Initially she wanted a Champagne Bottle however found out they had been discontinued. We opted for another charm instead but when I went to collect it Maria had searched the back office and found a new / old stock Champagne Bottle. Fantastic personal service and great shopping experience. Thank You ladies!

This was my first nonessential trip out of the house in nearly a year, but I thoroughly trust Tiffany and needed to get one of my favorite rings repaired. I worked with Alfoaso and he was incredibly personable and full of energy and enthusiasm. I can tell he loves this company as much as I do! I really look forward to working with him again in the future.

My husband bought my E-ring at this location 4 years ago. And we just upgraded it in Jan 2020. Konrad and Kai are supper nice and beyond helpful in the whole process.

Great service purchased a larger chain for one necklace and currently waiting for another necklace to be adjusted. Great location and easy to find (next to Nordstrom).

I purchased my engagement rings here and the sales professionals were beyond expectations.

The store director Martin Bendera allows some very poor customer service at this location. While Maryanne in sales is wonderful, there is a very rude salesperson named Tammy that should not be working at Tiffanys. She always looks angry and avoids any contact if she notices that you might be returning something.

Okey my previous review was bad and I gave 1 star, becouse guy who was supposed to be on door wasn’t there and we come inside and he said that we need to go out, but this is my second time that i come back here to look for engagement ring, and i will say my opinion, EXTRAORDINARY!!! Maryann was so nice so great to me and my girlfriend that i was so happy visiting store when she was there! That why i change my review and 5 STARS FOR MARYANN!!!

Thank you Sue and friends you guys held my package and I really enjoyed you guys

Its great, amazing, and wonderful.!

Maryannn was amazing. Customer service was outstanding,she even checked to make sure everything was to my liking.

Inability to deliver products in timely manner.

Pricey but I love sparkling things.

Something for everybody

Went in for a gift, only do many people can be in store at once. Good experience.

We got off to a great start with the customer service here. When my wife got the ring it was a different story. The quality became into question. Within the first 3 months the ring became bent. During the first year 2 more times. Weird because the band didnt bend but the engagement ring did. However, each time they handled it responsibly and took ownership for their poor quality design. Ultimately they had to build the shank up so this wont happen again. Each time the ring was never gone more than 2 weeks and was covered by them because we always bring it to them every 6 months for check up and maintenance. I hope they continue to back their product like they should because my wife treasures the rings and would never do anything strenuous to compromise them. So far so good for us.

Nice, friendly people. Great shopping. A+++++

Excellent product. Horrible staff. Did not expect such a rude manner from a Tiffany associate. Wow.... what an experience.

Got a cheap (for Tiffany) ring from here quite a while ago with my mother & the sales lady was quite nice. Store hours are a little limited, but nice location!

Very helpful staff, very clean, great selection, but the one thing that stood out the most was the door / Security man that was present at the door when I entered, he was incredibly nice and even offered us bottled water...Nice touch...

Love to get my ring shined for free

Lots of great jewelry at reasonable prices.

Came/sent from another location, excellent service, and large variety.

The absolute BEST in service and quality.

Went shopping for Christmas gifts for my wife and daughter found great items the service from my salesperson Kim was outstanding and the items we picked made my wife and daughter very happy. Will be back for 2017 Christmas

Super pleasant people working there

Great customer service

I got my wife her first pair of earrings from me at this Tiffany and they were very nice and helpful she love those earrings this place is very expensive but they do have some reasonably priced options

I went in here and was given a horrible attitude by the Asian lady that works behind the counter and I wanted to buy a wedding band and a watch link and a wedding band for myself and everybody that worked there was extremely rude so I went to Ranzy jewelers in Highland Park and spent my $5000 somewhere else Tiffany’s needs to get their customer service game together I’m surprised anybody goes back.

Absolutely Exquisite Service

Its the hubs favorite

Got what I needed for my wife!!!

Very friendly!

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