Believe it or not but today was my first day shopping at a mattress store. I felt as if I was at home. All of my concerns and emotional needs were met. This was only because of Jana. She has a warm spirit and a will keep you laughing. Jana just knew what I wanted the moment I walked in. I would recommend anyone, just ask for Jana.
Wow what a Great Experience!! We were greeted by Hector right away, asked about what we were looking for, was then guided and provided wonderful details, all with a friendly, professional, non-overbearing approach. Hector thoroughly explained each mattress type based on our needs and suggested options to consider. He was wonderful with a great attitude. It was a no brainer to purchase. Once delivery day came, the crew contacted us multiple times with updates, were extremely polite, efficient, and professional! Not to mention the mattress is wonderful, haven’t slept this well in year, seriously! Overall the experience was refreshing and seamless. We 100% recommend Metro Mattress Outlet!
Metro Mattress in Snellville Ga is a Wonderful place to buy a Great Mattress. Hosea was an outstanding Person to work with He gave Me a Military discount and I really appreciate it. Him and I agreed on a price and it was a Great price. Thank you Metro Mattress for your Service and your Helper that delivered my mattress Dakota was professional and very courtesy and did a Great job. I would highly recommend this place I know I will be buying from them again in about 2 months. Thank Y’all!Mrs. Wade
Austin was extremely helpful in finding the right mattress for me. Ive spoken to many cheap salesmen who were only interested in getting the money and getting me out of the store, but that was not the case at all. The prices were also the best out of the 14 different stores I had previously called.I barely write reviews, but I value and appreciate great customers service and Austins should be recognized...thank you🙂👌
For anyone who knows the struggle of trying to find just the right mattress, I highly recommend Metro Mattress. This was my 2nd purchase from this family owned business. Jana helped me on my many tryouts of what they offer and explained the features of each one. She fully understood my needs and concerns and wasnt pushy in any way. Very helpful and we shared a few laughs. Very pleasant buying experience!
Hello iRossitha mathurin, i had purchased a mattress here, years ago. But I like the service. That’s why I come back here today, for another mattress, they have good qualities merchandise and they have great customer service. Thanks have a great day!
I have been searching for a mattress for over a month. After speaking to several representatives at several big name chains I felt defeated. I googled king mattress sets and this location popped up. Even though it was a 45 minute drive, Jana made my journey worth the trip. Not only did she take time and explain the different options, but she was funny, friendly, thorough, and professional. If you are looking for a mattress go to this location. Jana you rock…….thanks a million
With the assistance of a very informative sales rep, Cyndi, I purchased a full sized mattress for my son. After the first night of sleeping on it he said that it was the best he has slept in a long time. Not only will I purchase my next mattress from them, I would highly recommend them.
Friendly welcome at the door. Good selection onsite for immediate sale. Fair prices. Highly recommend.
The Sales Rep Cyndi, was so informative and proffesional. I am glad that I came she helped me to find the perfect mattress for my Sciatic Nerve Issues. I highly recommend this place. 5 Star Service!!
Metro Mattress is the best place to purchase mattresses. Great quality and prices!!! Ask for Hector
WOW! Best EXPERIENCE! I stumbled upon this place just as I was about to pull the trigger and buy a mattress from a local furniture store (don’t).Boy am I glad I decided to make a call to check the local competition!I reached the most pleasant person on the phone, Matt. He was knowledgeable and I can see why this is a family business. He talked to me like I was his sister! He referred me to my local store in snellville where I met Hector! THIS IS THE PLACE TO PURCHASE A MATTRESS! You will find something for any price range and the QUALITY is unmatched. Thank you Matt and Hector! I’m a happy sleeper!
Love Love Love buy my mattress from here. Great quality and affordable prices. Austin was very great and professional. Highly recommend
Sales person was very knowledgeable. Very good customer service.
Very good customer service Hector helped me out today!
This little mattress store has big surprises! Wonderful staff a full selection of beds, high end or affordable comfort. Our family purchased the perfect bed at a great price, delivery was seamless and as promised. No need to go anywhere else but stay in the community of Snellville Ga to meet all your mattress needs, it also comes with warranty!
5 star service. Hector was great. He took the time to explain the different mattresses and the proper box spring for the type of mattress we purchased, very important. Thanks for the excellent service Hector and we will tell our daughter who also needs a mattress to go to Metro Mattress and see Hector. Thanks again.
My experience was amazing. We found the perfect mattress and they had a lot of options to choose from. Great coustmer service as well. ☺️
Awesome Experience! Cindy was knowledgeable and professional and gave us what we wanted. Thank you
Just bought my 5th set of mattresses from Metro Mattress.Great Service and price. Go by Snellville and ask for Jana
Hector was very helpful and agreeable to deal with. He guide my wife And I to make a great decision in purchasing our combo adjustable mattress set. I would not hesitate in recommending a friend to his store in Snellville, Georgia.
Cindy was an amazing salesperson who gave us the absolute best deal imaginable. Plus we received four FREE pillows!!!!..😇😇😇
I first placed a 5 star because I went in to purchase a new mattress and was told my old mattress was still under warranty and if I give a good review they would give me a free pillow. I purchased a new set and the delivery guys picked up my old mattress for warranty purposes. After 3 months of not hearing anything concerning my warranty, I called Hector. He assured me he sent everything over and not to worry. So finally I spoke to a manager and he told me I have no warranty and my mattress and box spring was thrown away. He took no responsibility of the false information that was given to me and no apologies for property being thrown away. So instead of me having the option to keep my old mattress for one of the spare rooms, because it was thrown away, I ended up taking my business elsewhere to purchase. If I was told they dropped the ball, which they did, and offered a new mattress or even a box spring, I would have purchase another mattress from them and also kept my family buying from them. No longer will I nor my family and friends purchase anything from them ever again.
Cindy was fantastic and very patient with us. Thank you!
Jana was awesome. She was very friendly and helpful in guiding us to choose the best mattress for us. She was very efficient and located the nearest store so we could pick up our mattress without any problems. Thank you and will recommend this store to our friends. Great Prices Too!!
Hector was very knowledgeable and informative of all things mattress. He took his time to explain the various options with absolutely no pressure at all!
My wife and i were just there today looking fir a new mattress and Hector the sales associate was there every step of the way making sure we were completely satisfied extremely helpful knowledgeable and curtious he has made this experience actually enjoyable thanks again Hector for everything definitely recommend this location.
Hector was the absolute best! He helped me and my husband find a perfect mattress, from start to finish he was very knowledgeable on absolutely everything.
Austin was very helpful with all my questions. He was very informative about each mattress and explained things in great detail so that I could make a good choice. The prices were competitive and their was a great variety of mattresses to choose from. Would highly recommend!
This is our 2nd time buying a mattress from this store. Hector and Jana were both wonderful and helped us pick the mattresses we liked and gave us a good deal. Great service!
I had a great experience with Jana and Cindy they worked with, me gave me a great deal on a queen size mattress.
Hi went to metro mattress looking for a King size mattress and Hector really helped us find the best mattress he gave us A 1 service and I got my king size Mattress!! Thank you Hector for great customer service!!!
This place is great. Hector did an amazing job and was very helpful when it came to me selecting my king size mattress. I would definitely recommend this place.
Hector is very helpful and knowledgeable of the different types of mattresses. Great customer service. Ill definitely purchase with Metro in the future.
Great customer service and prices! Austin was amazing at helping our family find what we wanted. He was very patient and did not push us. We came back multiple times and he was equally as helpful each time. I will send everyone their way!
Picked out a mattress for my daughter today and Jana was absolutely the best! She was very knowledgeable about the mattresses/pillows/warranties as well as honest about pricing. She also made sure she disinfected the doors before we came in and when we were leaving, not to mention giving us hand sanitizer which normally wouldnt seem like a lot but in these times it was comforting. Thanks Jana Ill be back because mommy needs a new mattress soon. Thank you for your exemplary customer service!
This is the second mattress weve bought from this store, about 3 years apart, and we had such a great experience both times. Everyone is kind, knowledgeable, and so helpful. And the store is family owned! I highly recommend shopping here for your next mattress!
This is a positive feedback on customer service. Bought a mattress and box springs but the sales man forgot to explain the two sizes of box springs. Turned out we needed a low profile box springs. Willing to pay additional cost for the low profile, but when I was asked to pay an additional charge for the second delivery for the low profile box springs I was upset. Discussed my disappointment with Austin and he went to bat for me and the owner agreed to work a deal that was satisfactory to both.Thank you!
My granddaughter and I had a very GREAT experience with Cindy today. She was very helpful and very fast. Very great prices.... I highly recommend this store!! Cindy had a lot of pateince and was very professional with us. Thank you so much
Great experience! Cyndi was amazing and extremely helpful.
Highly recommend this place! Went mattress shopping with the wife, and this was our first stop. Cyndi was very knowledgeable on the mattress qualities and different types. We were able to 1 stop shop and left feeling taken care! Would recommend this place to everyone if youre in the market for a quality mattress!
My family came in tonight to purchase a new queen size mattress for our son. We have been doing business with Metro Mattress for years. As always the prices are great. We ended up purchasing two mattresses tonight! Thank you Cindy for your kindness and help. My family really appreciates your store. We will always be customers!
Excellent service and recommended this company to all my friends and family. Very knowledgeable of the products. Milton worked with my wife and me. Prices of the products very respectable.
I spent my time with Jana and it was time well spent. Jana is if I can use the word awesome. I came out the owner of a brand new adjustable bed. I had no thoughts of spending anything but with Janas touch which I liked I am now happy with my choice. This company cares about their customers and the people will bend over backwards to make you happy. I am happy. Next time you are looking for a bed or just a mattress stop by this place and see Jana, You will be glad you did. SLEEP WELL
I’m a repeat customer over the years. Friendly staff and great price on my new mattress. I come here 1st and always choose to buy!
I would definitely recommend this place. Hector was very helpful when it came to selecting a mattress.
Absolutely loved it! service was incredible and everyone was super nice. excellent stock. would highly recommend.
Love their mattresses and pillows!!
Cindy is absolutely phenomenal!!! She is welcoming and pleasant. She is extremely knowledgeable and answered all our questions without hesitation. She even offered to look into the information she wasnt completely sure of. She was upfront and honest about all the pricing and our purchasing options. I have no doubt that I will be using Metro in the future as well as telling anyone with ears where to find the best service and value for their mattress buying needs. Thanks again Cindy, you rock!!!😊😊😊
Very helpful, friendly and professional. Hector, the rep answered questions quickly and honestly i think. Not pushy to upsell.
Great service! Recently purchased a bed from this outlet. The prices were good, but the sales manager was fantastic. Austin made sure we were comfortable with finding the right mattress. He waited patiently (2.5 hours) as we tried many different beds. He explained each one with knowledge and expertise. His goal wasnt to sell the highest priced bed, but to sell us the right bed for us. His approach alone would garner my business again. We walked out with a wonderful new mattress, box spring and frame under our budget. I havent slept as well as I am now in over a year. It is like sleeping on a cloud. Thank you Austin and thank you Metro Mattress of Snellville!!! 10/10 would (and have already) recommend a friend of family member.
Had a present experience. I would recommend to all.
Second bed bought from here and have yet to be disappointed! Wonderful staff and great prices for the quality of the bed! Highly recommend!
Outstanding service from Mr. Milton. The service has made me feel right at home. My king sized mattress is in brand new condition. It was difficult at first to pick since there is so many options, but milton hit it right on the head. Thank you for the service!
This store is great. The workers are amazing. This is the second bed I have gotten and I am yet to be disappointed! I would definitely recommend this store over any.
We went to 4 other mattress stores in the area before finally stopping at Metro Mattress Outlet. We just moved to this state, and we were shopping with a smaller budget. None of the other people from the other stores we visited were very convincing as to what they thought we should purchase. Then, we came here! The sales manager was SO HELPFUL, and really knew what he was talking about. He gave us a few options within our budget, and explained which mattresses would be better for what we needed. Not only that, but each mattress has a 10-year warranty! We felt taken care of, and like we were really getting our value for the mattress. We walked out EXCITED about our purchase, and even more excited to be supporting their small business. We loved that their stores are family-run, and we will definitely be back in the future as our family grows. Do not hesitate to stop by! I highly recommend them!
Awesome customer service! Great deal on set and frame 👍 recommend to anyone needing a great mattress experience all the way around!
Im grateful that I have found a place of integrity, class, and sufficiency. Cindy was patience and attentive to our needs! She made us feel as if we were the only one in the store! I have used Metro Mattress for all of our bedding needs! I havent had any issues with their mattresses.They are a family owned business and you can tell! The prices are very reasonable ! I would highly recommend them over and over again!!! I promise you wont be disappointed!
Walked in here just to look and ended up getting a the Serenity Mattress. Austin was so patient and informative with our buying experience that we decided to switch out our old mattress. Would definitely recommend!
Cindy was so helpful! Really listened to what we were looking for & gave us great options that were in stock & in our price range! Great family owned company, would highly recommend!
Found this mattress store online ... went to visit this location and the Customer service that Cyndi provide was amazing very friendly and feel like family. I was looking for a king and 2 twins for same day delivery and she made it happen. Thanks again Cyndi ❤️❤️
Family owned. Found a great deal on a mattress set for my son. Thanks metro!
Hector was very helpful and pleasant. Overall it was a good experience..
This place was amazing. They met all of our expectations. Everyone should visit this place for a comfortable mattress
Went to Metro Mattress because of the good reviews and I was not disappointed. Cindy was very sincere and welcoming and before she tried to sell me a bed, she asked what I was looking for and what were my preferences. She encouraged me to lay on the beds to test out the different levels of firmness to determine what I liked best. I immediately was able to pick out the one for me - I appreciated that Cindy did not try to steer me toward a more expensive mattress just to make a more expensive sale. Also, delivery was on time, quick and smooth!Bottom line - my experience at Metro Mattress was positive from beginning to end. And the best part - I am comfortably typing this review as I lay on my new mattress!
Metro mattress was great! Austin helped us and walked us through the whole store to find what we wanted. Multiple people walked in while we were there and he showed everyone the right amount of attention. We will be back for my daughters bed soon!
Cindy was awesome in helping my grandparents pick out their new mattress. Absolutely will be returning to get mine!
Great mattress can’t wake up
Cindy, is very professional and an honest broker! No hassle for sales, provided a great experience. I would recommend for mattress purchase.
I had a wonderful experience at Metro Mattress in Snellville. I arrived near closing time, however, Ms. Cyndi answered all my questions and addressed my concerns.The gentlemen who delivered my mattresses were professional and took a methodical approach to maneuvering around confined spaces and tight corners.I love my new mattresses and the comfort they provide!Metro Mattress values their customers, offers great prices and quality mattresses.
A great big Thank You to Cyndi and the rest of the crew at Metro Mattress! It was so refreshing to walk in and immediately be greeted with a smile. Cyndi asked what my needs were and was extremely knowledgeable. I honestly had no idea how many options they offer when it comes to a mattress. Cyndi went above and beyond! It is nice to have a local business support my families needs (and not just make a sale) I will continue to support their business! The Parker Family
Mark helped me out. good service! Very helpful, good price. Felt good leaving the store after a big purchase.
Awesome service! Jana was very nice and friendly and made the purchase so easy. She also seemed to have great knowledge of all the mattresses. 3rd time buying from Metro and Im sure well be purchasing from them again.
We came in needing a good sturdy bed. Ms. Jana was very tentative and detailed oriented when it came to knowing her mattress inventory and its quality and how it would help us with our needs. She worked very hard to meet our needs and made the sales transaction doable for our budget without having to compromise our need in obtaining a quality mattress needed to accommodate our orthopedic needs.As newly weds she thrown in a gift thanking ua for our purchase.This was a pleasant shopping experience. I would recommend for anyone to come in and experience the pleasant environment and Ms. Janas pleasant attitude.
Cindy provided Great customer service and gave my husband a great shopping experience for a mattress
Great business with great service! Better than the big box stores by far... gave discounts without even asking on quality mattress sets.
Just bought a really good mattress at a really good price. Good people, good merchandise, no pressuring to buy, first time customer and it wont be the last. Thanks Cindy Im gonna sleep good Sat.
I was looking all over for a decent well priced full set and Austin did not disappoint. He gave me a fair price and the set was excellent. Will definitely recommend to anyone looking for great service and good prices. Will definitely return!!!
We have been to this location TWICE for all our mattress needs! The Customer Service is OUTSTANDING! The best part of this business is that it is FAMILY OWNED and they are very consistent. Whether it’s your 1st or 5th time around, they never disappoint with the way they treat their customers. Special thanks to “Cindy” who walked us through putting the mattress on top of the car. Metro Mattress is my Staple! 👍🏾
Fast, friendly service. Best deal around. I bought 2 mattresses from this store a couple of years ago. When my daughter needed a new one - we came back because we were so happy from the previous sale. Mark was very helpful in making my daughter happy with a new mattress that she loved. And if I ever need another mattress again in the future - I will buy it from this store. :0)
Great prices! Cindy was soooo helpful, even helped hubby reinforce purchases on truck. Would definitely recommend to others looking to buy!
They are fabulous Ive gotten two amazing mattresses from here. Definitely recommend!😎
Outstanding service! Carson understood our needs and made appropriate suggestions. We ended up spending more than originally planned by it ended up with a fantastic new mattress service, a great discount and courteous delivery which included moving my old mattress set to another room.
Excellent! The customer service was on point, very kind and helped us find exactly what we came in looking for. This is our second time purchasing from them. We purchased a set of mattresses and are 100% satisfied (:
Mrs. Cindy was absolutely amazing w/ her customer service... We walked in not knowing what we were going to be dealing with in terms of purchasing our mattress set but Mrs. Cindy made everything extremely simple & easy... We were & are very pleased with the service & would highly recommend Metro Mattress to everyone whos in need of a mattress... David & Angela Brumlow
Cindy was very friendly and patient while we looked around the store and provided us with all the information we needed to make a decision. The financing options were very convenient and our delivery was easy to schedule. Thanks for the great experience!
Cyndi was absolutely amazing! I told her what my husband and I wanted, and what price range. She educated us about any mattress we asked about! We can’t wait to have our Kings Down Platinum home!!!
Great service and wonderful prices for the quality mattresses
Had an excellent experience at this store. Our salesperson Jana was very knowledgeable on all the product lines and helpful as we tried out the different mattresses. I can definitely recommend this store for bedding purchases. The prices are competitive and the product selection is good and the staff is friendly, no high pressure sales tactics.
Very nice sales clerk. Informative and knowledgeable about the different types of mattress. Very good experience shopping here.
Jana was the Lady we did our business with. She was a blessing. As Newly Weds we received a great deal with excellent customer service and she made us feel like we were the best customers ever!!!!! Thank you so much!!!! We finally have a bed!
Allen was so helpful when we needed a quick solution for my elderly father. He found us exactly what we needed at the best price! We highly recommend Metro Mattress in Snellville. Thank you Allen!
Went to metro mattress because a friend recommended it and had a wonderful experience! Great customer service! Laid on the mattress for a hour going back and forth and feel I got a fantastic deal on a comfortable mattress! Highly recommend Metro Mattress!
Milton was very helpful to me and my wife. He let us lay on all the beds in the shop to find our comfort level. We will recommend his professional service to family and friends and we thank you for such a great bed. Thanks again.
Great service! Austin was incredibly helpful and educated on what it was I needed and I couldn’t be happier with my choice
Just purchased a mattress at this place. Smooth and no pressure transaction. From one sales pro to another, Cindy(please forgive me if i misspelled your name) you are awesome! Highly recommend and will definitely return
As soon as we walked in, we were greeted with a warm smile! She was so willing to allow us to try multiple mattresses before we found the perfect one! I encourage everyone to come here and give them your business!
What a wonderful experience! We found the perfect mattress for my husbands back and Cindy was very knowledgeable about the mattresses. Love buying from family owned businesses.