Went in on Tuesday, had an appointment at 10am. I was looking for a C HR, Ray helped me out a great deal. To get the payment I wanted, I couldnt get a good deal with the C HR, but Ray found the Camry for me and got me a really good deal better than I had with my Kia. Thank you so much Ray for helping me.
This was my 2nd process of buying a car and I would have to say it was a pretty smooth process. I was pleasantly surprise of the customer service we were given from Scott, Joe, and Joe. Considering we were car shopping for a while and been to other Toyota dealerships. We were at the dealership longer than we expected but we got through it. In the end, I got what I wanted and is a happy camper.
Recently leased a Toyota Rav with the help of Jerry Lambert. Overall experience a pleasant one. He and Joe worked to get our payments where we needed them and corrected a couple of minor issues caused in shipping of the vehicle. I would recommend seeking his help in purchasing/leasing of a vehicle.
Scott Hale and Bobby are the best! Scott helped my mom find her dream car and was very nice (to both of us). Bobby helped me get mine after deciding and had everything I wanted in it ready to go. Both are not pushy and will not put you in a corner. Highly recommend to anyone! Def a wonderful experience.
It was a pleasure to work with Caleb. He was very informative of the cars features and was very helpful in answering all of our questions the first and second time. I would recommend stopping in to see Caleb when getting your new toyato.
Jerry Lambert was great. Very detailed and treated us with the up most courtesy. Enjoyed our experience him.
Caleb was wonderful to work with. Made the car buying process very easy. Didn’t try to pressure me into buying anything newer. Thoroughly explained the warranty and car facts and everything in between. Great experience overall!
If you want excellent service go see Caleb! He will take care of you. He listens to what you are looking for and will get you in the truck/car you want! Great experience!
We bought our first Toyota here a couple months ago and Bobby was phenomenal. I had done my research and went in knowing exactly what I wanted. He showed me all my options but wasn’t pushy about trying to sell me a vehicle I didn’t want. Bobby answered all our questions and was patient with me throughout the process. Highly recommend Bobby and the team at Flow Toyota of Statesville.
Cipri was the most helpful salesman I have ever dealt with. He made sure we were involved and helped every step of the way! Absolutely outstanding!
Highly recommend this place for purchasing a vehicle. I just bought a Toyota Sienna and the entire process was smooth and easy. One of the main reasons we decided to go with this dealership is because of the salesperson, Bobby. He really listened to us and was quick to understand our needs. He was very patient and knowledgeable but most importantly, he was not pushy.Before finding Flow, we had contacted every Toyota dealership in Charlotte (and even those on the South Carolina border) looking for a Sienna. A lady named Lauren answered the phone for Flow and she was great too. I texted with her for a bit and she eventually led us to Bobby, who is by far the best salesman we encountered in our recent search. Again, I highly recommend checking out this dealership when shopping for a new vehicle.
We were in the market for a new or certified used car. We went to Flow Toyota and met Bobby Piland. As I said, we were pretty open as to the kind of vehicle we might possibly buy/ lease. Because of this, we had several purchase options & vehicles to explore. Bobby was very patient. He answered all of our questions honestly and knowledgeably and spent as much time with us as we needed. My husband and I both agree, Bobby didn’t just want to sell or lease us a car. He wanted to be sure that we were happy with whatever we chose to do. We did purchase a new car but because of the shortage of vehicles, there was no guaranteed delivery date. I needed a vehicle. Bobby arranged to get me a loaner car until our vehicle came in!! Bobby and Flow Toyota have a customer for life and we would refer anyone here.
CalebI would like to commend Caleb for His expertise in selling me a car today. This young man patiently answered every question I had with great patience. He is very knowledgeable in every area.What means the most to me is the fact that He is such a friendly young man who instantly put me at ease in regards to making this purchase. I will not purchase from any overbearing salesman ever. CALEB WAS THE PERFECT SALESMAN. Thanks Caleb. Your the best.
The team at Flow Toyota is simply exceptional. I admit, when taking my used Toyota in for servicing, I was weary of poor service and sales gimmicks. What I found was a warm, and genuine team. I was greeted by Kaleb in the service department, he worked me right into the schedule with a thorough explanation of their process. Christine helped arrange a car for me while mine was being serviced! They both were genuinely happy to help me, and Mike, their manager was just as kind. Dont let dealerships gouge you, go with the Flow ;)
I had the best experience buying a car from Flow Toyota of Statesville in NC. I received the best service from Joe S. and David C. and the rest of the staff. They were very professional, organized, courteous and answered all my questions. I felt so comfortable buying a CPO vehicle from them that I had it delivered that day. They went up and beyond to make me happy. I’m so happy with my vehicle and the service I received. I’d recommend Flow Toyota of Statesville in NC to anyone who’s interested in buying a vehicle.Sincerely,Diane Vance (Royer)
Capri is amazing! No matter how many times I changed my mind he treated me as if I were his only customer. Very helpful, knowledgeable and has a great personality. Would definitely recommend asking for him when you are ready for a new car.
Ask for Jerry Lambert for the best dealership experience you’ve ever had— Jerry goes above and beyond to make your visit painless, enjoyable— and most of all COMFORTABLE. Business aside, Jerry is a genuinely kind hearted, honest, and all around good person! Thank you for your hard work & dedication, Jerry!!!
We saw a RAV4 we loved online at Flow. We went in to look at it and a couple of other cars. We ended up working with Mason and he even brought a Hyundai over from next door so I could make sure the Toyota was the right fit. He was incredibly helpful, fun and informative. He never pressured us but also made sure we had all the data. I have owned my RAV4 for 6 months now and it was the best car decision I’ve made. Definitely will be going back to Flow again!!!
Randy Salter was absolutely fantastic! Will recommend him to all family and friends!!
Everyone who helped us was extremely customer focused and professional. Everything was upfront, from pricing to trade-in value. Our salesman, KK, was friendly and courteous but never pushy. Definitely a great experience from trade-in of my car to purchase of our new one. Thanks KK and Flow Toyota! Youve got a repeat customer for sure!
David was great! He kept me informed throughout the wait on my new RAV4!
Caleb was super helpful in assisting us with the purchase of our 2021 Camry. The entire process was easy, efficient and smooth. Advocated to get us the best deal possible.
My future husband and I recently purchased a Tundra. Scott Hale was an absolute pleasure to work with. Finance was a breeze as well. Scott went above and beyond my expectations (and they are set high).By far the best car buying experience I have had.We will definitely buy from these guys again!
Very good service Caleb cockerham helped me to get a new Corolla
We went in to get a new car for my father in law, and we had the absolute pleasure of getting David. He was knowledgeable, friendly, a great laugh, and really knew his stuff. We ended up chatting about our current vehicle, and we ended up upgrading to a new Highlander. David helped though the whole process and the entire staff were friendly. If you are looking for a vehicle Id highly recommend coming here. No nonsense, straightforward, and they really notice the small details.
Todd did awesome showing us the car and letting us test drive! Caleb helped us seal the deal and both provided outstanding customer service as well as answered any questions or concerns we had!!! Would definitely recommend this dealership!
I live in GA and purchased a car from Flow in Statesville NC. From start to finish the process was quick and easy. My salesman, Jacob, was a huge help and very professional. In addition he went the extra length by having my car delivered to GA. A big thanks to Jacob and his amazing business ethics! Nancy Lee
Scott Hale took tine to walk through our new car features. He went out of his way to make sure our new car was the right one for us. He handled our transaction in a timely manner. The flow team was great.
Excellent service. Go see Scott Hale at Flow Toyota of Statesville. Even in 100 degree temps, Scott assisted in helping me choose the right vehicle. He worked hard to make sure all questions and concerns were answered. Quick and easy purchase.
Cipri was awesome. He drove all the way to Winston to let us test drive the car before we purchased it. Great dealership would recommend it to anyone.
Scott Hale was very easy to talk to when expressing my needs for a car. He sent me a few options and stayed late so I could bring my family back for test drive. We have also had a few conversations after the purchase of my vehicle. Since our first encounterhes always available and will help anyway he can. Im extremely happy with my purchase and grateful that Scott was the person that approaches me on the parking lot.
Joe, Joe, and David were great! Very quick and easy!
Randy Salter helped me tremendously with finding my new vehicle! He made the whole car buying process extremely painless and did everything in his power to get me what I wanted while being considerate to my budget. I most definitely recommend reaching out to Randy if you are in search of a new vehicle.
Our experience of buying a car, at Flow Toyota Statesville, was the easiest, most seamless process all because of Mason. Mason is easy to do business with, he makes the process comfortable by making us feel at home, as if we had known him for years! We will definitely return to Flow Toyota of Statesville for our next car purchase and I suggest you do the same, you won’t be disappointed with Mason !
We just purchased our vehicle from Flow Toyota. We drove 2 hours and they had the vehicle out front waiting when we pulled on the lot. Jerry Lambert was awesome to work with! The entire staff at Flow made the process as easy and smooth as possible. We appreciate their fair pricing and courtesy.
Great Servie from Bobby! Thank for assisting us with our trade-in!!!!
Thank you so much Caleb Cockerham, it was a great all around experience buying the car from you! Thanks for taking your time, and showing us several cars to help make our decision.. Thank you so much. We will be sure to send family and friends in to see you.
Traveling from Florida to NY with a toddler and 2 dogs when our Toyota started experiencing shaking in the front end. The awesome people at this location got us right in, they let our dogs come inside the lobby as well. In under 45 minutes, they had us back on the road. Even gave my son a balloon. Katie in the service department was so great!
Todd Rhodes was great to deal with. He stayed late, and closed my deal within an hour. Joe was also excellent finalizing all the paperwork.I would highly recommend to anyone.
I’ve now leased three Toyota Tundra’s from Flow, in Statesville. They are competitive on price, and they’re respective of the customer’s time by making the signing process quick and easy. The staff has always been helpful, and Jerry Lambert was especially good to work with on my last deal. I’ll definitely return to Flow when it’s time for another vehicle lease.
Great experience. Our sales rep Calab was a tremendous help in getting us in our new Tundra. He provided expert knowledge and worked with us through the whole process. Highly recommend visiting the dealership for your next vehicle.
I was visiting the Carolinas from Florida and was in need of a truck. Todd was able to help me get in a vehicle. I was happy with what I was given for my trade and definitely happy with what I paid for my new to me truck! If I could give 10 stars I would! Great job, Todd. I hope to do business with you all in the future
Its been a pleasure working with Flow and our Salesman Cipri! He and his manager Joe were both so helpful and diligent with helping my husband find the best deal on the car he wanted. As first time buyers, we were nervous to start this process after hearing stories about other places, but this team was focused on looking out for us and the car we wanted rather than pushing to make a sale. Would highly recommend making the trip to see them.
Terrible experience with the service dept here. Took our 2019 tundra here for oil change and tire rotation. Found on our multi point inspection that a front strut was in the Red and needed changed due to component failure . Which wasnt brought to our attention. When we asked about the strut we were told it wasnt a big issue and just worry about it next service. Our next service date will be over mileage for the warranty (big surprise). Also the advisor said this is happens when hauling alot or off roading. The truck hauls a 6x12 trailer once every 3-6 months also has never been off road since purchased brand new. I will never take another vehicle here again. Took to Hendrick Toyota and they said it was a part failure and would replace asap. So they ordered the part and are going to make the repair.Just goes to show that after sales customer care isnt there priority. I would never buy another vehicle here just for this reason. And for sure will never take another vehicle there for any type of service.
We had a great time at flow Toyota Statesville today and enjoyed Jacob Young’s service. Overall an easy well rounded experience with plenty of options. Definitely would come back!
I had an outstanding first experience with the team at Flow Toyota of Statesville. All of the staff members that I interacted with were both positive and professional. My salesman, Randy Salter, was extremely helpful throughout the entire transaction. I look forward to working with this location moving forward and would definitely recommend this location to anyone looking to purchase a vehicle.
This team never falls short on making me a deal. Cipri has been the most honest, determined salesman weve ever worked with! So excited to be going home in my new 2022 Corolla!
Jerry was a great help. Best car buying experience I have had. I went in to look at another vehicle. Jerry listened to what I wanted snd steered me to my Camry SE. It was a lower price than the first car, and even lower price than stated, thanks to his research in current web prices. The dealership overall was very pleasant snd efficient.
I just purchased a vehicle a few days ago from Flow Toyota. My salesman was Jerry Lambert and he was amazing!! He was so kind and made the process so smooth sailing. He took the time to go over all the features and options for the vehicle. He made the paperwork process so quick and easy. I highly recommend him to anyone! They won’t be disappointed. Thank you so much Jerry!
6 STARS if I could!! David was an amazing salesperson to work with. He answered all of our questions, went over every detail of the different trims, and got us the car we came for despite the vehicle shortage they are facing. We are very impressed and love our new car!
Me and my partner decided that it was time to get a new car, let me tell you that Jacob Young was wonderful and extremely helpful with our purchase. He answered all of our questions patiently and was very professional and showed fantastic work ethic! Thank you again for everything you did! As we are currently enjoying our new Toyota Tacoma!
Jerry Lambert provided awesome service and helped me pick the right car best suitable for me. I had an excellent experience with him! Thanks Jerry!
Our experience today at Flow Toyota was great. Our salesman Scott H was very helpful and made our experience pleasant as we had come from out of town. We drove away very happy and will strongly recommend this dealership to our friends. It was worth the drive!
Caleb was great with our recent purchase! He was attentive and answered all of our questions, really friendly and made this process super easy after looking for a good dealership for hours. We will definitely come again. Thanks Caleb!
Great to deal with bought new Camry. See Scott great guy. Highly recommend them
I had an excellent experience at Flow Toyota. Mason Hay was ver low key, down to earth, personable and did not try to push a sale on me. I dreaded going to look for a new car from prior experience the salesman were all over you. I told him what I wanted and along with price and he can through with the car. He is very knowledgeable and made the process run smoothly. If you are looking for a car definitely ask for Mason Hay!
Randy Salter here at Flow Toyota went above and beyond to make sure I got my dream car! Made the process super simple and easy, and had the car in less than a week! I highly recommend you see him if your in the market for a new car! Will absolutely recommend my friends and family to him! Thank you Randy!!!
My husband and I had a great experience at Flow Toyota. Caleb was great and helped us get a Toyota Sienna! I highly recommend!
Mr. Jerry Lambert made the impossible possible for me. My truck had lost its driveshaft and carrier bearing on Thursday, while I was driving to work. Mr. Lambert was able to get me into a new car by Saturday. The day and 1 hour before needing to leave for work. I went to them on Friday at 5pm after waiting all day to hear what was wrong with my truck. Arrived late that evening and Mr. Lambert was able to find me a car in Winston-Salem and had gotten me approved for a loan by 7pm. By the next day at 1pm he had the new car there and ready for me to complete the paperwork. If it wasnt for him I wouldnt have a job right now. I wanted to say thank you Flow Toyota and Mr. Jerry Lambert.THANK YOU,FOREVER A TOYOTA CUSTOMER
The most seamless buying experience I have ever had. Bobby Piland was fantastic to work with. Highly recommend Bobby and Flow Toyota!
Came today from out of town and our experience at Flow Toyota was great!Our salesman Scott H was very helpful and made our experience pleasant. We drove away very happy and will strongly recommend this dealership to our friends. It was worth the drive!
My husband and I had the opportunity to get our first new car at Flow. When we first arrived Jerry Lambert greeted us and made sure to answer all the questions we had. As a first time buyer, my husband and I was pretty nervous but Jerry made the whole arrangement pleasant, fast, and easy. Jerry walked us through the whole process of getting a new car step by step. He made sure to let us know of every detail in buying a new car which I really appreciated. I would definitely recommend Jerry Lambert. Jerry introduced us to Joe, who was such an awesome person. Also, Sean, who processed our paper work, did a great job also.Thank you, Jerry, Joe, and Sean!!!!
Best car buying experience by far!!! I simply told Randy Salter EXACTLY what I wanted and he made it happen. FAST and PAINLESS! Loved all the extras he did to make my sons 16th birthday and first car so special. He had his truck all cleaned up on the showroom floor, complete with balloons and a nice big, red bow. Definitely a memory that none of us will every forget. Pleasure to do business with!
Scott was a great guy to work with!! He followed up after the sale for information about our satisfactory sales experience. My husband an I, Rick McKenna are very pleased with Scott and our recent purchase of a 2019 Toyota Tacoma
Todd was wonderful to work with a second time and took care of me when my last car fell through. They were able to make things right and get me in a nicer car.
Todd took great care of my whole process. Quick and explained the whole process through and through. I recommend Todd to anyone in the market for a new vehicle
Jerry Lambert went above and beyond helping us get our Toyota Tundra. We never felt pressured during the whole buying process. Will highly recommend Flow Toyota of Statesville and Jerry Lambert.
John and Nick made buying my first car a fast and easy process! Super friendly staff and works to get the best deal possible.
I can’t say enough about the professionalism shown to me by Todd Rhodes here at Flow Toyota while driving and purchasing my new Highlander. I just came in to browse around and left with a new Ruby Red highlander which i love. I will never purchase another car from any dealer other than flow toyota unless Todd leaves, then i will follow him to the next one!
Our company purchased TWO brand new 2021 Highlanders at the end of March. I didn’t go test drive- I purchased over the phone and they delivered them both the next day. I paid them IN FULL for both vehicles at the time of delivery. Everything seemed to be perfect…..until…..here it is nearly the end of July (FOUR MONTHS LATER) and I STILL do not have a title. Apparently, their clerks inverted numbers and messed up our VINs. We have been through two temp tags and when the last one ran out, I had to demand a dealer tag - which they weren’t going to bring me. They had the audacity to ask me to spend my time and gas to get it. We have been on 18 phone calls- spent numerous hours- and guess what? I STILL DONT HAVE A TITLE for one of the Highlanders. Our corporate lawyer has encouraged me to return the vehicles, as I have legal right, but I’m waiting a few more days to see what Flow can do. Once it’s been 4 FULL months of fully paid for vehicles- if I still have no title- they’re BOTH being returned. Oh, and there’s been no offerings of “sorry” made. They haven’t offered any services….nothing….besides hunting down the issues- which we have had to BEG them to do- and it’s their J-O-B. So, wanna buy your car from FLOW? Beware.
Recently bought a car here with the help of Todd. Came in looking for a Camry but left with a RAV4. Todd was super helpful the whole time. I highly recommend him!
I could not be happier with the experience I had with Jacob Young at Flow Toyota. He has abundant knowledge about the cars he sells and knows the market well, even amidst the pandemic and chip shortages. He was a good listener and helped me find the car I was looking for. After speaking with a few other dealerships about other cars I liked, I knew I wanted to head back to Flow Toyota to buy with Jacob. Though I have a dependable car, Ill plan on getting back in touch with Jacob for my next purchase. Id recommend him to my closest friends and family. Flow Toyota is a dealership you can trust. Everyone felt genuine and didnt try to make an easy buck off of me; their prices were fair and transparent.
Worked with Mason on getting a new Tundra and he was great to work with. Very knowledgeable about the vehicle and communication has been great. Very pleased with my car buying experience at Flow Toyota.
Caleb, was awesome! The process was very smoove without issues. He was very patient with my indecision making. I recommend Caleb for all your car buying needs.
Scott hale is an amazing guy. Helped us find the perfect car for me and my husband. Strongly recommend this dealership to our friends. It was worth the drive.
We bought a 2019 Tundra yesterday. Randy Salter was our salesperson. He was very professional and made the entire experience a pleasure. Paperwork handled without any problems. Literally sign and drive. I would not hesitate to recommend Flow Toyota and especially Randy Salter to anyone.
My sales associate was Jerry Lambert. Jerry took the time to find out what I was really look for. He did not presume into something I didn’t want. Then after I found the vehicle that I liked, he took his time explaining the features to me. The sales manager Joe Skipp, was also great. Joe came out of his office and worked with me to get he price and financing I was looking for. Not like those other dealership where you feel like you are on an assembly line. I have to say, I found out the dealership is closed on Sunday which I think is great. In a time where big companies are all just about the dollars. It’s great to find a company that still care about their employees quality of life. Great job GM Todd Harkins for taking care of your people. I would definitely recommend Flow Toyota.
Randi salter worked super hard to get us our perfect car. He searched all over and got us a brand new custom car with all the touches we needed at a great price. We got great deals and he was super in touch with us sending us pictures and messages about the cars he was finding tog eat us just what we wanted. I definitely recommend this place for their amazing customer service and great deals. I thoroughly enjoyed my shopping experience.
Unbelievable positive experience buying a 2021 Tacoma truck! My son and visited several dealerships searching for the right balance of Toyota expertise and person connection before we made a decision. We knew right away Flow Toyota and our sales person Randy Salter were willing to work with us on his first new purchase .... while going above a beyond educating “with patience” a first time buyer. From choosing the perfect vehicle to ultimately celebrating a life milestone I could not be more pleased with our experience. Randy, thank you!
I had a remarkable experience. I wasnt 100% ready to buy yet but after Scott convinced me to test drive the Highlander I fell in love instantly. Scott made sure that I got the EXACT car I wanted, even had the option to have the Toyota company build my car if the one I wanted wasn’t available anywhere. Go see Scott at Flow Toyota and tell him I sent you. They whole team there is fabulous.
Scott Hale is a great guy and even better dealer. He and the dealership were extremely patient while we made our decision on whether we wanted to go forward with the purchase or not. Highly recommended!
KK was a great salesman to work with. Answer all my questions. Was great to negotiate with. Showed me all the numbers with multiple options. Highly recommended.
Scott Hale made the process incredibly easy. I recommend Scott to anyone!
Todd was GREAT! It was a fast simple transaction for a great quality car. Thanks Todd!
I recently leased a car from your dealership. Jerry Lambert was the salesman we worked with and I highly recommend him and the dealership. This is probably our eighth vehicle purchased or leased from your dealership.
Cipri was more than helpful getting me the best possible deal on both my trade in and new car. 5 stars!! Worth the drive.
Caleb got us in a 2021 Toyota Camry, very helpful gentleman with a very smooth buying process!!!
David is great. Traded corolla for a Tacoma 🌮 Im happy
Cipri was exceptional at helping us buy my daughters first car. His professionalism and manners are very appreciative. We made the right choice for Flow Toyota.