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Sun City Goodyear Tire & Auto
11541 W Bell Rd Ste 101, Surprise, AZ 85378, United States
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Sun City Goodyear Tire & Auto
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Pa
Review №1

I was hesitant to have repairs done at first knowing that this was going to be expensive. Oil leaks from transmission and rear engine seals. The cab on the Ford F-250 diesel had to be removed. After all said and done everything went smoothly and all back together. No problems and no leaks and drives great. Went to Flagstaff to move our trailer back home and everything was great. Really smooth. Thanks for all that you did and you really did take care of my ride. Will talk soon.Paul Beasley

ca
Review №2

The service here is always great I wont take my car anywhere else they helped me get a whole set of brand new tires with the snap program that they offer and any time I need to drop in the owner is so sweet thank you for always being there even if its just to get a screw out of my tire. I love my new tires

Ti
Review №3

The most reliable and honest service techs in the west valley. We have a Dodge Challenger and BMW X1…all of our maintenance is done at Sun City tire & Auto.

Ar
Review №4

The best tire shop in Surprise/Sun City! Not only have I been buying quality tires from them but they provide the highest service that have gone above and beyond my expectations. The professional and courteous technicians will always keep me coming back here.

Da
Review №5

They were great. Had a flat tire this morning and they fixed it as a walk in. That may not seem like a big deal but a national tire change told me there schedule was full today, forgive me for not planning my flat tire. Thank you Sun City Tire.

Da
Review №6

Kurt the manager there was very polite respectful he explained to me all the details. HEput me at ease, they fixed my car promptly and I am very satisfied with the service.

Ma
Review №7

The manager is very courteous and accommodating to us. He explained everything that need to be done on the vehicle, very thorough and follow up was in order.

ka
Review №8

Curtis suggested I put in turbo mufflers, as my car was straightpiped and obnoxiously loud. The following week I had him put in the mufflers and my car sounded amazing and even drove smoother. will definitely come back for future repairs

No
Review №9

I brought both my wifes car as well as my own in for new tires on January 2, 2021. We spent over $1400.00. Curtis called to inform me one of the tire pressure sensors was bad and needed to be replaced. He also told me the batteries in the remaining sensors were weak. Upon arriving to pick up the car, Curtis informed me the tire pressure monitoring went through the ABS and there are no sensors. Got the cars back, first thing I noticed was dirty foot prints on the floor mats of both cars. Clear indicator the techs did not use anything to protect the interior of the car. Got my wifes car home, noticed the one of the center caps was missing. I contacted Curtis, the manager, to let him know what we discovered. Monday morning, got up to go to work, left rear tire was flat. Because I work during hours Sun City is open, I had no other option but to pressurize the tire everyday at least until I could get back to Sun City the next Saturday. I called on January 9, 2021 to let Curtis know I was coming and I mentioned the missing center cap again for my wifes car. He told me they would find it. That scared me. It tells me if they leave a part off of your car, it is pretty likely you will not get it back. Upon a brief inspection of the tires, Curtis informed me all of the valve stems were bad. Why didnt the first tech make that recommendation? Should priority one of a tire shop be that the wheels hold air? Curtis told me he would cover the cost, which I had indicated I would pay for. My frustration was with the fact it was not done right the first time. I am giving two stars because Curtis offered to cover the cost of the valve stems. Still do not have the center cap from my wifes wheel. Needless to say I will not be using this store again.

ke
Review №10

Absolutely love my experiences here! Treated like family and all my cars needs are addressed very quickly. Being open on the weekends makes my life easier. Thank you Curtis

Al
Review №11

Curtis and the guys at Sun City Tire and Auto did a great job on my Chevy Tahoe. Would definitely recommend!

Ha
Review №12

Totaly awesome service I will return

wa
Review №13

Had tire replaced at no charge, plus freeRotation, people here are very helpful and curtious.

Cy
Review №14

I was updated daily as I would call and ask them to check out my power steering, my tires and brakes and they accommodated my every inquiry. Professional service, and welcoming environment

Ph
Review №15

Really quick tire patching. Fantastic service

Le
Review №16

Got tires 2nd hand from a kid in the back cheap and looked great. Found them on offer up the manager told me the guy in the back had a side deal going on because he was going threw hard times. They told me I also needed an alignment. So I paid for an alignment. When I left the place my wheel was not straight even worse than before but I left it alone because I planned on lifting the truck knowing I will need another one. Well 6 months later I am rotating my tires and see that my front driver tire is 100% bald on the inside to the point where it is chunking the tire. Clearly when they told me they were going to fix it because it was the problem in the first place they didint after paying for an alignment.Edit. Also under further review my lug nuts on the rear are way way over tight and my studs are stripped.

Da
Review №17

Awesome service and was recommended by another person. I needed to put on aftermarket rotors and pads for my car and they jumped right to work on it. Most shops dont like to install aftermarket parts but these guys were willing and ready which is fantastic news for me! Literally will tackle any job with a smile to complete the service. Price points are very competitive and a lot more enjoyable when it doesnt cost an arm and a leg for service. Dealership wanted way more than what I had to pay here for an alignment! Will definitely be back for any work that is not warranty work at dealership!! Thank you for great workmanship.

Ke
Review №18

These guys are great. Made repairing my Suburban painless. Provided a rental car for me while it was in the shop. Found all of the problems are repaired them in a timely manner. Every one that I dealt with was very friendly. Highly recommend.

Ja
Review №19

My truck was shaking when I went on the freeway. I pulled into the shop and even though they had customers ahead of me, they still made time to see my truck. I left there with perfectly balanced tires. The service is good. The techs are friendly and nice. The shop is clean. They gave me water and coffee while I waited. And most importantly, no more shaking down the road!

na
Review №20

Great work and professionalism. Knowledgeable staff. They are willing to show me physically my vehicles issues or what maintenence may be needed. I value mechanics like this.

Le
Review №21

Fix tire and rotated tires. Good people

La
Review №22

It stands out at this business. Everyone from the office to the shop tries to provide total customer satisfaction. They want return customers. We are very happy with the end result of the repairs done on our vehicle.

Sa
Review №23

I highly recommend sun city goodyear tire. Curtis was amazing. Very helpful and informative. He even took a video of what was wrong with my car so i could understand it better. I will be going back to them for anything else i need. Thank you again Curtis.

To
Review №24

Hi Goodyear this was my first time at this location and by far the nicest people I have met since I moved here I will be back

Tr
Review №25

The guys at this shop went so far out of the way for me. They drove me home, swapped out a new tire onto my rim and even drove to my HOUSE TO PUT THE TIRE BACK ON MY CAR! Beyoooooond quality service!

Fl
Review №26

Took a while but did a good job.

Ed
Review №27

New vehicle. 12000 miles.screw in tire that never went flat. Simple patch job. Now air sensor needed to be replaced.?? $1 24.89. After 2 hours final costs. Just for a screw.$124.89 sensor$39.99 labor, $4.12 shop supplies,$14.37 Tax,and $5.50 for using credit card. GRAND TOTAL.$188.97. Just for a screw in tire. Glad I didnt need a valve stem.5/26/20. Received call from management. We discussed my review and they satisfactorily resolved the matter. Manager was a man of his word. I now give them a 5 star rating.

Vi
Review №28

Let me start by saying the service was good getting a new tires. They tried to get me to put new struts on my car that was not need then at coats of almost $800.00. Luck to my car to dealer and looked at me like I was crazy looking to new struts. On 3 year old car. Will never go back. Be careful with this auto shop there a rip off. Not mean they did an oil change on my that was not need it was done back in March.

A
Review №29

Did a wonderful job on an a very difficult brake replacement. Would recommend.

Ji
Review №30

Fantastic service and customer care!!! Curtis was EXTREMELY helpful, knowledgeable and kind! Helped me with a couple problems beyond the oil change I needed and even helped me get something taken care of that was under warranty with Honda. PHENOMENAL experience!!!!Thanks Goodyear!!!

St
Review №31

Friendly and thorough

Aa
Review №32

Had a nail in the sidewall of my tire. Didn’t have the tire in stock. Needed it for a trip the next day. They drove to the warehouse to get it and had me going same day. Owner was super friendly and went out of his way to help. Couldn’t be happier.

Al
Review №33

Quick service and turnaround fair price I would suggest going here

jo
Review №34

If I could give a 0 I would. The manager there is disrespectful when I tried to tell him know what was going on with my vehicle. When i showed up to have my car work on, he never disclosed price he took my keys before I even knew it he had the car pulled in, with out letting me knowing what was needed or price. then wanted me to pay 100 bucks just look at it.......

ma
Review №35

Very friendly very good service I would totally recommend them left my truck running like new Thank you

Mi
Review №36

Quoted me $200 for labor to change out my coolant reservoir. Not a fair price for a simple fix, that a monkey can do.

Pa
Review №37

This Establishment is Now....called * Big O Tire and Auto. It is no longer a Goodyear Service Center. Good place to Go !!

ge
Review №38

Thank you to MS and all of the great people next doorNow its my turn to return the favor Its going to be great

Er
Review №39

Curtis is the most crooked business owner I have ever met I highly recommend taking your car somewhere else unless you like being ripped off by a snake oil salesman

Ju
Review №40

The women behind the counter is actually the Owner and my wife went to school with her I cant say enough about this person she is very nice to deal with I couldnt get tires @ Walmart and the guys at Discount where just rude they actually thought I had no other choice But I did and Im glad. Alyssa matched Discount tire and gave me a free alignment checkIm a Customer for Life Thank you Alyssa and staff

an
Review №41

They broke my truck door, don’t open anymore. And just kicked me out there... Owner was very unprofessional.

Ma
Review №42

2nd Visit & it was just as good as the 1st Great Service they have always taken care of me fair price and honest If 10 stars where available I would give them 10 Thank you Alyssa & Randy

Da
Review №43

I found my RV in need of genuine American made tires and I turned to Sun City Goodyear Tire & Auto. They were fast, professional, and the price was great! If you find yourself riding on cracked China Bombs as I was, give em a call . . . They will make you smile!

Ar
Review №44

Awesome service they did my flat repair and had me in and out in 20 minutes I will return super nice staff

Je
Review №45

Just left this location nicest guy behind the counter ordered my tires and where there in 45 minutes on a Sunday Thank you Zack

Ja
Review №46

Very professional and helpful I will continue to go back outstanding customer service

Er
Review №47

Customer service from Curtis great. But I did/ do not understand free AC CHECK but then being charged almost $200 FOR THEM TO TELL ME WHATS WRONG WITH MY AC....

Jo
Review №48

Went in for tires and they found out for me why I was going thru tires and it was because the alignment was out of adjustment They cleared out the problem in about 1 hour and only cost me 79.99 I will go back to this location because they are very friendly & fair priced

Jo
Review №49

Patched a tire on a Saturday morning in a flash when every other place told me no or Id wait hours

Jo
Review №50

Quick, knowledgeable, friendly!

wi
Review №51

Great!

Is
Review №52

Excellent customer service!!!

Information
4 Photos
52 Comments
4.6 Rating
  • Address:11541 W Bell Rd Ste 101, Surprise, AZ 85378, United States
  • Site:https://suncitygoodyear.net/
  • Phone:+1 623-977-7770
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Electrical repair shop
  • Golf cart dealer
  • Repair service
  • RV repair shop
  • Tire shop
  • Transmission shop
  • Wheel store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:8AM–5PM
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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