Brought an iPad in to have charging port repaired. They said it would be a couple days. Three weeks later after multiple calls on my part and trips in trying to find out if it had been repaired they tell me it’s all set. Get it home and parts of the screen no longer respond to touch, and now a day later it no longer charges. Would just as soon set money on fire before bringing something in for repair to this place.
Best customer service around. I came into this location and the man working there was very helpful and explained everything to me very well, prices are quite reasonable and I had fast service. Highly recommend !!
Abraham is the best phone salesman out there. He makes buying a phone feel like the easiest thing ever. I would recommend him to anyone looking to upgrade,sell, or even FIX A PHONE!! 10/10
My experience at the store today was excellent great customer service great care I have no complaints I wouldn’t go nowhere else and I will highly recommend the company to someone else the young man by the name of Abraham to great care of me and thank him very much as well as the general manager he made sure that everything was OK before exiting the store again thank you for the service thank you for the great exquisite employees that I experience today I wouldn’t need to go anywhere else
Man the manager at the this place is amazing from the moment you get on the phone till you get in the store. They believe in chemistry and value and service over money . And they will make sure you are taken care of trust me. And to add a cherry on top they are very quick . A must stop
IF YOU HAVE A NICE PHONE DONT TAKE IT HERE IT WONT STAY THAT WAY!!This has to be the worst phone repair shop in Tampa.So I took my broke phone in there. The screen was busted only the front I have otterbox defender series case I have broken my phone two other times before this and all times including this time the back glass has never broken.I had insurance the first two times. It was fixed through UBREAKIFIX GREAT WORKSo after I took it in there he gave me a discounted price and told me to come back in couple hours. When I arrived to pick up my phone the screen looked good but he told me he went ahead and changed the back too the other place had never done this btwAt the time I didnt think nothing of it even though the factory samsung s10 markings were gone. I left happy my screen was fixed.Later that night I removed my case to look the phone over some more and noticed a gap between the back cover and middle of the phone also some glue coming out the corner. I returned the next day and asked about this he responded that he would have had to dig in the phone to get all the old glue out. He said it would be ok so I said ok and left. About a week or so later my screen started making noise when you touched it so I took it back up there to show him. He took the case off to check it out it was at that point I seen the whole back of the phone was cracked starting right there were the gap and glue was. He told me it was my fault I dropped the phone and caused it to crack. Even though I was under warranty and it clearly was his poor quality parts and craftsmanship that I never asked him to change in the first place he refused to replace it for me. If you have a nice phone that you paid good money for WHAT EVER YOU DO DONT TAKE IT HERE He will make you think you are getting a deal when really they are using the lowest quality parts.
Fixed my iPhone 11 and the quality is great. Definitely would recommend.
I dropped off my phone with the promise that it would be ready in 1/2hrs.It took 4hrs and the new screen is not attached properly. There is light along the outer edges. To top it off I could have bought a new one for the price for the screen replacement.
Fast and reliable. I try to be careful with my phone but things happen. Staff is always very nice and they have my device looking like new!
Amazing experience with CellFix. Alex is the best! Fast, efficient and my phone feels like brand new. Had a bad cracked screen that gave me problems and CellFix fixed it up. Thank you!
Great service done here. Cheaper than most places and great quality. Will be telling all my freinds and family about this place. My phone was brought back to life thanks to Abraham
Friendly courteous staff always willing to help.
Great place. Honest repair techs and I got a good deal on a replacement phone.
Good friendly service. Always fix my phones as quickly as possible for a great price.
This was the first time Ive been to this shop and would be my last. I brought my tablet in to get the charging port fixed. I was told it would be 2 to 3 weeks due to whatever reason they didnt give me. Around 2 months later I finally called because I havent heard anything from them. Then it took another 2 months for them to tell me that it was done and ready to get picked up but they couldnt find it then 2 weeks later they find it only to tell me they never fixed it. I got a full refund back so thats one positive thing and even though they were poor communicators they did offer an apology and thats about it.
Been here several times great experience every time !!
Abraham hooked it up!! He made my phone buying experience the best phone buying experience ever!! Had me in and out with no effort. Made a stressful situation into a simple and pleasing one! I wil recommend this place to anyone that needs their phone fixed or anything that has to do with their technology! A1 customer and very trustworthy staff. 5/5 fashooooo
Needed my phone for an important meeting and I have a Pixel. Wasnt sure if they would be able to help but they got it fixed within a few hours!
Awesome service great guys Kyle and Abraham helped me out!
Excellent service and attention from Alex, my phone it’s like new now. I will recommend your service with all people. Thank you. 💪🏻
Adam was Was amazing I loved his personality he’s perfect for the job.
Great people very helpful and fast service
Amazing staff who work with you to fix your phone. Even if they dont have the parts, when they say when it will be there it is always on time. Great service
If you want lies and laziness this is the place for you otherwise buyer beware!!! The Alex who claims to be the manager is a pathetic manager at best. He never ordered my part but lied about it. When I asked if it was ready he didnt even bother to check and told me yes. When I got there no phone. Waste of time! Called higher up manager it never got better. Still took almost a month to fix the phone. On top of that, they called me to pick up the phone a second time just to find out they had shipped it somewhere else. Still havent seen the phone. Terrible rude lazy service. Beware!!
Got my phone fix. Works great. Great customer service and great price. Thank you so much 😁
They have great customer service.
The customer service I experienced from Cell Fix was amazing! My screen was cracked so I looked up phone repair companies online. I found Cell First. I started off at the West Hillsborough Avenue location and ended up having to go to the North Florida Ave location to get my phone fixed the same day due to an issue the Hillsborough location was having. Both locations provided excellent customer service! Im hoping I will never have to go back but if a need should ever arise, I will be going to back! The prices are very reasonable!! My phone looks brand new! I highly recommend!!!!!!
Excellent customer service at this location. Great guys!
Great business. Alex and his team will get the job done. No need to look elsewhere for your device repairs.
Do not come here save your time and your money!i do not suggest this place, Both I and my roommate have taken phones in to be repaired and both times it was way (OVERPRICED)and afterwards her phone didnt respond to touches properly and my screen was very loose, to the point that light was coming through the gaps around the sides.There is a lot of places willing to use better screens for a better price.
Very professional nice excellent work work was done In a timely manner will definitely use again highly recommend very reasonably priced
Alex @ the Fla Ave store was amazing !!!!! He’s very knowledgeable, super friendly and always willing to go above and beyond to help his customers. Alex knee exactly what was wrong with my phone and repaired it to like new factory condition!!!!Thanks Alex and Staff for such an awesome experience!!!Cell Fix has very professional and competent employees and Staff !!!!Their prices are very fair, reasonable and work is of highest quality!!!I will recommend Cell Fix to all my friends and family!!!!
Poor Customer Service. Made my husband & I do a run around to their different locations to pick up our phone the next day. We were told that the phone would be available anytime next day. When we showed up, they told us to come back at 1. We arrived at 1:30, the phone still wasn’t completed & we were told it would be completed tonight. We showed up an hour & a half before closing the phone still wasn’t done!!! They refused to give us a refund! Had to call the bank to dispute the charge since the phone wasn’t even worked on!! The workers have nasty, and grimmy attitudes! DO NOT WASTE YOUR TIME!!!
I brought in my phone and not only was the customer service amazing with Abraham my phone was done fast and I’ve no issues since.
Worst place to do business. i will never come back here again and will make sure to tell everyone not to come here either. they dont honor their word, thats why they always want you to pay ahead of time.
Alex gives amazing service. On time, on the money. Great job.Went back today for another repair. Above and beyond. Great place, great people, great work.
Nasty place ran by rude people . i sent them my phone information online for quote they spent hours not replying then got an attitude when i called 5 hrs later to check the status. Other places tell on the phone butbtgis place rude and unprofessional definately a waste of time
Horrible they made my phone worse. Dont ever make mistake like me and pay 1st
Dont trust any the Tell you, please ask custion and if you can get paperwork and tell them to tell you about the return policy, I dont trust this place
Dont go unless you wanna get ripped off. Not knowledgeable but huge con artists. Go anywhere else
Great service and quality work! All my issues have been fixed quickly and effectively. Very welcoming and courteous staff :)
Good peops they on it perriod....
Sam hooked me up. I was having a bad day but they fixed my phone fast and did me right. I definitely recommend these guys, theyre the real deal.
I love cell fix,they fix my phone with no problems. I picked it up in two hours and paid a surprisingly good price. Definitely will be back anytime i need a cell fix 😉
I LOVE Cell Fix! Amazing service. This is hands down a great place to fix your phone or buy phone products! I’ve recommended this place to so many people !
They told me it could be fixed and it would be ready by close if business and it was. If I have other issues I will definitely go back and I would recommend CellFix to everyone.
Great customer service. All their products are great quality and everyone is very professional. Absolutely recommend coming here for all phone purposes.
Have been here a year ago and the service was excellent! Wanted the same service so we came to this exact specific location. Drove all the way from Land O Lakes. Thank you so much Ray!
At first i was not sure. I was reading the reviews, some was good and some was bad. But the good outway the bad and i went to them and still was feeling nervous about getting the crack screen fix on my note 5.. Well i was surprised and tremendously happy. GREAT JOB! And shout to Aziz who was awesome!
Just came here from Orlando and found this place without looking at reviews. They were great and very knowledgeable. Ask for Ray. He was most helpful. Hope to not need this service for a long while yet if I do then going straight back!!!
Great job done by my brother Abraham. Definitely get your phone fixed with cellfix .
Very good
Drop my phone off to be fixed had a miscommunication from one store to the next but in the end everything worked out and saber made everything right for us thank you saber .
Nice customer service
Great service from Abraham
Got my phone fixed very quick I Paid $270.00 and two days later my screen is blacked out still working but I cant see anything IDK WHAT this man did with my phone but I WILL be going over there today!!!! It doesnt help that I work off my phone and I also have a flight at 12:00pm
Have had several repairs done in there and finally decided to quit living in the stone age and get a new phone, i traded in my old phone and came out same day with an amazing XS Max a case and screen protector for a great price, thw mqnager there i think his name was Ray is on point!!! Dude made me and my girl feel like we were more than just a dollar sign!!! Bro thanks again for everything and trust on everything your shop has earned my business forever!!
Fast service. My phone was fixed in less than two hours.
Big shout out to Nate da great!Cell tech tried to charge me like $300 to fix my phone but Nathaniel super hooked me up! Who pays $300 to fix a phone?
I always ya these guys there amazing. I called about my daughters iPhone 10 sho cracked the camera lens cover and she dropped it off and with a reasonable price and timely manor she has a looks brand new phone. Thanks again guys keep up the quality work at fair prices.
Alex was superb. Great customer service and quality work!! Love u man
Horrible. I wasted my money taking my phone to this place. These people are SUPER unprofessional. I took my phone in for a cracked screen, THEY dropped it breaking the replacement screen, now my phone is more broken and damaged than how I took it in. Went back to resolve the issue and they made me pay another fee to fix it, however, my phone is STILL broken. Not a good experience at all. I will NEVER go back there or refer them to anyone.
Super fast friendly amazing staff. Went there with a complicated issue. Screen replaced no problem. Phone looks and works like new again thanks to Jersey, Alex and the awesome tech in the back I didnt get his name. Great job keep it up! Will be back for any future repair needs! Same day service!
Alex is the best he is very attentive cause I am very needy lol... Thank you cell fix for all your wonderful help I would recommend them to anyone...
This place is by far the greatest place to get your phone screen repaired. The staff is great and personable and the prices are unrivaled by any other place. After the first time I came my phone started having problems and they resolved them free of charge same day.
Thank u cellfix and The technician for the good work on my iPhone 11 Pro Max glass and back glass fix on time and best price ever Alex is the man come check him out cellfix n Florida ave he well get u right thank u cellfix
Abraham got me right
Great visit good peopleTell them I sent youDeacon
Fast and friendly service. My phone is working great and the screen looks awesome! When I brought my phone in, it had two holes in the screen and was all cracked. I also picked up another phone case there cuz I really dont want to go through this again lol and if I get another phone Ill hit yall up for one. Thanks so much!
Great, positive, professional! Prices can’t be beat! I’ve had multiple phones through cellfix and every time I have an issue, they have no problem helping me out! communication is key and you will always know where your phone is and if there are any issues! Management is amazing, super kind and nice. cellfix is a awesome place if your looking for a new phone, sell one or buy one . GO TO CELLFIX !
I love this place. I am Raw Falcone, the producer and entertainer.I have been coming here for years and I am sad Ive never reviewed this place but I RECOMMEND YOU COME HERE FOR ANYTHING THAT HAS TO DO WITH YOUR PHONE.
Alex is the man he order the screen for my Samsung and told me 5 days and it was her the 5th day on time and now I got my phone back exactly 💯 clean on time thank y cellfix thank u Alex ask for Alex please
Love this place thank u so much Alex help me with my new phone best place ever thank u cellfix thank u Alex
Great and fast service
Great job fixing my phone screen. i love it. it was done fast and convenient. thank you
Amazingly friendly and professional! These guys were determined to get my mom the best deal on her new IPHONE so she would not walk out with the same cracked phone she walked in with. My mom heart was overjoyed with her new phone and experience. Trust me this is the best location hands down you won’t be disappointed 🤩🥰
Thank u Alex u the only store was able to fix my LG old phone thank u cellfix if u need yoir phone reapir come see alex at cellfix n florida ave he the onmy was able to fis my phone on the same time thank u guys
Want to thank Cell Fix for answering all the questions I had before purchasing my phone. I would definitely recommend this place to anybody.
Alex is always happy to work with my needs and provides excellent service and workmanship! Thank you for your years of service!!!
Great service, this is my 5th time here and I stay about 45 minutes way but CellFix on Florida Ave is my go-to spot ! Thank you Ray and Alex!
Alex thank u so much sir fkr fixing my lg sylo 5 u are the best u order the part for ms and u told me 7 days and it was ready on time thank u so much cellfix any one need to fix his phone come see alex at cellfix n florida ave thank u agin cellfiz
Alex & Atulu helped me purchased my iPhone 6s+ && they were very helpful & not too expensive !!! Highly recommend
Thank u Alex and tha k u cellfix for the best service ever u guys fix my phone with no time and with the best price thank u so much if u want to fix or buy or trade phone come see Alex and only alex u well leave happy from cellfix n Florida ave
Fast friendly service and affordable too!
The service was awesome Alex was very helpful.
Such a pleasant buying experience thanks to the manager, Ray! Hes such a sweetheart. Answered all of my annoying questions (lol) and helped me get into the phone that suited my needs exactly. Put the screen protector on for me (perfectly), and was very professional. Very efficient, too, handling multiple customers by himself. Thank you Ray :) and thank you CellFix!
Bought the Samsung S20. I love the phone and customer service rocks..Erick is awesome. Very friendly. I will definitely back. Great prices...check them out!!!- this was the 78th Palm River location
Jasmine and Alex are amazing they stayed a few minutes open just for me to pick up my phone! Amazing costumer service
Called in to this location to ask questions about my ipad. The customer service was wonderful, my questions were answered and everything was explained to me in detail. I felt reassured when I got off the phone after encountering some issues with my screen quality.
Rey, assisted me perfectly and in a timely matter.Defiantly recommend this place
Abraham was extremely quick to fix all my phone issues and gave me my phone in better condition than it was before! Truly amazing work, great customer service, and I wouldn’t hesitate to come in again! Telling all my friends about this place.
Great fast service and prices to fix my broken screen
Thank u Alex for fixing my Samsung phone he order the part and got it done today in less then 30 min I well make sire to always come see u and send u my family and friends thank u cellfix
Yo this place is great to get your PhoneFixed
GREAT SERVICE definetly coming back they did everything right.
I went there today and the guy named Moe gave great customer service. Definitely recommend and will be back...good and fast service. They also have a lot phones and accessories at good prices.
Anas, Mo and MJ were great ! I have always purchased all my phones from cell fix. They have always provided me with excellent service. And their phones are very good quality. I never had any issues with their phones. The only time i had a small issue, they were quick to replace the phone for me under the warranty and gave me another phone. With then your purchases are safe. Good quality phones with warranty and good prices for sure !!!
Sold a messed up phone that went into recovery mode when I bought it, it was stolen. I’m still getting charged for the phone even after I have done a refund
Great services and friendly and the price is right..