Just finished a 12 hour night shift. Went straight to family Hyundai @ 8am in the morning for an oil change. Family has been buying cars here over a decade. Bought my 2011 genesis coupe r spec. Been doing all my oil changes here since I bought the car. Even bought new Brembo brakes here at the dealer. I understand its very busy as there was already a line when I got there. Estimated time they say was 2 - 3 hour wait max. Was there over 4 hours. On too of that they said they would wash my car. Had the little yellow thing on top of the car that said wash. After waiting over 4 hours. Saw my car still dirty and. Ot washed. On top of that there was 3 finger prints on the driver pillar. After servicing all our cars here for over a decade. First time I can say, I am disappointed!!! Questioning myself now if the 50 dollar oil change is even worth going in for anymore🙁

My Sales Specialist Mark Was Knowledgeable, Informative, & Thorough! He Made My First Genesis Experience Delightful & Well Worth The Investmend.

The experience I had was awesome. Mayweather Shorter showed me so much care, making this experience easy. His expertise in the dealing of cars is unmatched. The other member of the team explained in detail everything I needed to know, giving me the ease of knowing that I was well taking care of. If you are looking to buy a car I would highly recommend that you choose this dealership, Family Hyundai of Tinley Park!

I purchased a new Genesis G80 from Mark. He was very helpful and answered all of my questions. throughout the whole deal he was never pushy or trying to oversell. I honestly had one of the best experiences buying a vehicle. Everyone else that I worked with, in the finance dept. and when I called in were very polite and made things very easy. I highly recommend this dealer.

Kristi at Family Hyundai is wonderful!!! She was very helpful, patient and knowledgeable. She made the entire shopping & purchase fun. I LOVE my 2022 Tucson Hybrid!!I was SO pleased with my new car I was hopeful to get my daughter into a new car and Kristi was so awesome she got us a 2021 Accent which my daughter loves & I have piece of mind she is in a reliable car.Thanks Kristi...Youre the BEST!!

Great service. No highpressure sales tactics. Worked with us to help us get what we need at a price we could afford. Adam was great to work with. Would highly recommend.

This an exceptional dealership the staff is friendly and courteous as well as knowledgeable. The service dept is just as excellent as the sales staff. Colin explained everything and called when my car service was finished. I will be buying my second car from them as will continue to use their service department

No one had cars, and I had bad string of horrible salesman. Cory was amazing. They had the vehicle and Cory knew all the features and made the process so easy. He was a pretty wizard guy.

Great place to shop for a brand new car. I purchased. I purchased my new car on 7/29/2021. It was such a refreshing experience from all the other dealerships I have went to. From their customer service to their financial team, I felt appreciated and valued they listened to my needs and wants and also, what I didnt want lol. I recommend if you are looking for a new car at an good affordable price and dont want to deal with crappie dealerships, go to Family Hyundai in Tinley park Illinois. Great genuine people they will work with you and get you a great dress for a great car!

Family Hyundai exceeded my expectations and earned my loyalty. I have been searching for the prefect car in the past two months, I have contacted many dealerships, but wasn’t getting the best trade value and didn’t have the Michael I wanted. My salesman Adam Ghouleh was a good listener and patient. He was amazing! He was timely, informative, and efficient. Overall a very positive car buying/trading process and I would highly recommend Family Hyundai for you net car Purchase.

I arrived at this dealership to have my vehicle appraised as I had pre-approval for financing to buy something else and throughout my experience, they seemed very uninterested in making a deal. I received a low trade offer which was lower than the bottom number listed by Kelly Blue Book. My vehicle is good enough to be at least in the middle range, in my opinion. Also, while we were waiting the sales lady left us alone and provided no guidance in helping us find a vehicle to purchase. She seemed uninterested. We left and went to another dealer in the area and received a much better offer on trade and what we needed for a trade. I would not suggest this dealer to anyone. We did not feel like family there.

This was my first time purchasing from Family Hyundai and the experience was outstanding. They made purchasing a vehicle so easy and stress free. A special shout out to Skip, Al, and Tom. The have a great customer referral perk and my friend won $500 on a scratch off for the referral. Overall a great dealership that I highly recommend!

If you decide to go to Family Hyundai in Tinley Park, I suggest you ask for Mark Holder. Im sure all salesman/saleswomen are great but Mark was perfect for me and my wife. I hadnt purchased a new car (always bought used cars) in nearly 40 years. I was very anxious about the new car process (possible pushy sales person, hard sell on extras, etc.) but Mark put me at ease within 2 minutes, and it all worked well from there. No pushy tactics and he did more listening that talking. I zeroed in on the 2021 G80 and was almost certain I was going to purchase it. When I told him and the sales manager that I needed the weekend to think it over, I got no push back and no hassle. By Monday night, I was back to purchase it. Mark is also very responsive to any needs/questions I have had as these new cars are so complex. My last car was a 2011 that I bought in 2013. Technology has certainly changed since then. Before buying a new car that is not a Hyundai, please check out Hyundais great warranty and their 36 month maintenance program.

The sales Representative Mr. Larry Edwards was Super. He told me and my family all about the car and procedures to do my Application. He is the person to see at Family Hyundai. I left fully assured I made the rite decision going to Family Hyundai in Tinley Park. He is pleasant and takes time to let the customer make up their mind about a purchase. No pressure sales person. He wants his customers to be happy and satisfied with the purchase they make. His awards show he care about the customers concerns and their purchase.

Great experience buying a vehicle! Mr. Mark Holder is a truly knowledge, professional, and pleasant sales consultant. I enjoyed working with him to purchase my new vehicle and highly recommend. Excellent experience and follow up. 11/10

Adam G was outside as we pulled up. He greeted us and asked what we were interested in as he escorted us into the show room. My daughter had spoken to him over the and he was very cordial in answering her questions. She decided right then to let him know she was bring her mother to him t o get her retirement car. Test drove some cars n decided on Santa fe. Adam explained had to order it and it wouldnt come till October 11th Well guess what it came on the first. He called to let us know end of September. When we pulled up Adam G was out front with MY SUV all clean & shining waiting!!! 🎉😘😍

Theyre always so mean on the phone, but when I get there theyre very nice and accommodating. Allowed me to wait for my car and explained everything multiple times so and let me ask questions until I understood the purpose of the unexpected service needed.

I had a great experience with my Sales rep. He was knowledgeable, showed me all the features and how they worked. He made me feel comfortable and was patient with me. Everyone I came into contact were friendly, professional and approchable. I was able to purchase the vehicle loaded with everything I wanted!

MAYWEATHER WAS VERY FRIENDLY AND ATTENTIVE ALL THE TIME

I purchased a used vehicle from Family Hyundai. They had you take a survey to rate their business. The guy is sitting right in front of you watching you rate the business. This occurred between seeing the salesperson and finance person before buying process was complete. It was a really long wait to see the finance guy. I made finance guy rip up 2 contracts because they kept sneaking in numbers (I said no to a warranty and they tried sneaking in a $2K warranty. I also transferred my own plates and they tried to charge me for new plates). Sticker on window said floor mats were included. No floor mats in vehicle. When I asked, the salesman said I will go out of my way to get you some and they will be the best floor mats but I will have to tip the guy (making you feel guilty). He then couldnt provide floor mats for the back. He was then having the car cleaned. When I got in the car to leave it still had dirt on seats, mask found under seat, oil rag in the glove compartment and personal papers between seats). Left me an empty tank of gas, low/dirty oil and little coolant. At this point, I did not argue because I had to get to my childs games and I was already there for 3.5 hours. I also signed a paper saying I did not want my picture taken. As I was about to get in car to leave, salesperson said let me get your picture to post on my personal facebook and I said no and he said please its just my personal facebook.Never ever will buy from this place and will never ever recommend this place!!! Felt like I was being scammed left and right.BUYER BEWARE-ask for the break down and dont let them give you a monthly payment number. This is how they sneak in the additional costs!!!!!!

I drove over an hour to get to this dealer to see a used car I had thoroughly researched online. After agreeing to pay the FULL ASKING PRICE, I advised them I had my own financing and would have a check overnighted to them. They then said they ‘had to ADD ANOTHER $500 to the price!! I’ve got a screen shot of the advertised “cash price” - this is consumer FRAUD!Beware of this place as they apparently list one price online and hit you up for for more when they know you’ve driven an hour to buy the car you like.

This is the second car we’ve purchased from Family Hyundai within 3 years and we love their customer service. The entire team made us feel comfortable and we never felt like we were being pushed into buying anything we didn’t want or need. Ricky Gushi and Graham Watson were the dream team to work with. Thank you!

This is my second review. My cars check engine light was on and the car was shaking like it wanted to fall apart...I took the car in to Family Hyundai and I had a very friendly and professional service advisor, Colin, made sure he updated me with every service that needed to be completed on my car. The car was serviced and ready for pickup next day. I got the car back and it rides like new money! Thank you Family Hyundai!

I WAS TRULY BLESSED YESTERDAY WITH MY PURPOSE..MAURICE WAS AN AWESOME SALESMAN HE TOOK VERY GOOD CARE OF US..THANKS AGAIN MAURICE.I WILL PURCHASE HERE AGAIN IN THE FUTURE.EVERYONE WAS VERY NICE AND HELPFUL.KEEP UP THE GOOD WORK GUYS😊

I love my salesperson. Austin is fantastic. Very professional and friendly. Always looks for the best deal for a persons budget. Very personable. And always keeps in touch. This is my 3rd car with family hyundai. AUSTIN is my personal salesman. Love Hyundai but Austin keeps me loyal to Family Hyundai.

Upfront, honest pricing and sales. Fast service. My experience was definitely a step up from my experience at a south side dealer!. Will definitely recommend Family Hyundai and Mark Holder to family and friends!

A big shoutout to the best dealer around. Check out their referral program. I just referred a friend and won 500.00. The employees are top notch. Always available for any questions I have and awesome service. If you are looking for a car go see “ Skip” in sales, Graham Watson, Al and Tom in service. You guys are the best. Thank you for the best service ever on all my cars I have purchased from you. I will never go anywhere else.

I had a very good experience at Family Hyundai. The Salesperson Adam, was very helpful and knowledgeable about the Genesis GV80. I test drove the vehicle and enjoyed the experience. After purchasing the vehicle, Adam, did a demonstration of how the vehicle works. When I wasnt sure about something Adam, explained it again. I am very pleased with the service that I received and will surely recommend Family Hyundai, to my family and friends.

The Sales Department manager(Jason) and the service department manager are absolutely the most unprofessional employees Ive ever had to deal with !!! DO NOT BUY FROM HERE!!!

The dealership has always been good to work with. Our salesman, Ricky, is fun to work with and really nice. The overall experience was good.

The Family Hyundai team is going to take care of you from start to finish, theres no reason to go to any other dealership. The sales, finance, service and parts department will roll out the red carpet for you and your family.

Always good .Friendly people.you feel at home the hold time your there. Youcome with hope. Leave with a smile! You.Are in good hands.Everyone willing To help you get the best of service.Its the best to a car.Family.Hyundai.In Tinley Park 8101 W 159th.Stteet

I will definitely not recommend this dealership to anyone. I was told by service dept. over the phone that they were taking walk ins for service but it was going to be a 1-3 hour wait, i was okay with that. I arrive to the service station today at 7 in the morning. I go to the desk and immediately told to go back to my car, not even a hello or how can I help you.I’m told that they are not taking walk in’s but they take the guy in front of me. They are liars and I feel very discriminated, no one has called me or even emailed me.

The sales experience I had purchasing my new 2022 Santa fe was fantastic. The salesperson was very knowledgeable, friendly and professional.

Rather purchasing a vehicle, servicing one or upgrading enhancements Family Hyundai treats you like real family

Adam our sales representative was very helpful, knowledgeable and courteous. Overall the experience at Family Hyundai was excellent.

Not a pushy we experience like some dealerships and understand what your looking for and thinking about with cars.

Recall repair completed promptly and regular service effected at the same time. Car washed and vacuumed- all very satisfactory!

I called the service center the other day to bring my vehicle in to get fix. Its under warranty no big deal right..... Well I had the unfortunate experience of talking to MIKE who was extremely unprofessional, rude and condescending. Great Job guy.....smh

Great experience (as always)! Love my new Santa Fe and very happy with my salesman Jerry Lacy.

Very friendly and very well informed. Our sales rep, Octavein, helped answer all our questions and didn’t force any sale onto us. Made sure we were getting what we wanted. I truly made it feel like we were part of the Hyundai family already. Very straight forward and honest about all the details, options available and incentives currently going on. Enjoyed every minute of our experience.Thanks Octavein for making this car buying experience as easy going and as simple as possible.

Great job all around, from Kristi our salesperson all the way to the finance department. We felt as though we were treated kindly and upfront. Never felt pressured. All things seemed onboard. Special shoutout to Jordan Conejo. Will definitely be back for all future purchases and also recommend to family & friends. Thank you all

Stay away from this place. The Sales Department manipulated my wife twice. They are so desperate for sales that they will deceive people, binding them into contracts they cannot even understand. They use flowery language to deceive people who dont know better. I will be reporting this despicable place. Shame!To the owner: Its too late for that. I talked to your director of sales about how one of his salesmen manipulated a disabled woman into getting a car she did not want or could afford, and he blew his chance to make it right by saying that there was nothing he could do. The salesman even promised her a loaner car for when she dropped off her car for weatherproofing, but they said they had none available, and then my wife saw someone who came after her drive away with a loaner car. So, you people think you can treat people with disabilities as if they are less than human? Well see.

I do not recommend Family Hyundai in Tinley to anyone. I had a horrible experience with buying a used vehicle there. I purchased a used 2020 Hyundai Palisade and all I did was buy someone else’s problems. I test drove the car around 5pm and it was getting dark on February 27th so there are many things I did not notice right on the spot. Yes, that is my fault and I have beat myself up about that over and over. I test drove it and all seemed fine. I was told that the car would be detailed and it would look like new. I spend hours sitting there waiting for my turn to sign the paperwork and I THOUGHT the car was being detailed (it wasn’t). On my way home around 9pm the Forward Collision Avoidance Assist came on and said the FCA system was disabled because the radar was blocked. Of course this did not happen during the test drive or I would have passed right on the spot. The next day 2/28 I went out in the morning to take a good look at the car and see if I could figure out what was happening with the sensor. Well I noticed the front bumper cracked near the license plate. Then I noticed a rust spot on the hood and the USB port in the center console didn’t work. The car was also most definitely not detailed. It was filthy! It was covered in what seemed like a black oil substance. We followed up with our sales guy and he said bring it back on Monday 3/1 and it would all be fixed. I wanted to return it but none the less I took it back and I was promised the bumper would be fixed, hood rust would be fixed, USB port fixed, and it would be detailed. I was told it could take up to 3 days. Ok, fine I gave them another chance like they asked. 3 days go by and I get a call saying the car isn’t ready. They are waiting for parts. More days go by and the car isn’t ready because they ordered the wrong part. Days pass and I can’t pick it up because the paint on the hood it too wet. A few more days go by and the car is too wet from being detailed so I have to wait one or two more days. Those days go by and now I can’t pick it up because they can’t get the FCA system sensor to stop coming on. At this point we are at 16 days!! I tell the sales guy I am done with this car. I no longer want it. It had only been in my possession for about 24 hours. He relays the message to the GM who says I saw the car and I bought it that way. He doesn’t have to do anything for me outside of what is under warranty. He said when I bought it back on Monday 3/1 I agreed to have them fix it. I said yes but here we are on 3/16 and I still don’t have the car. I would have never agreed to this if I had known it would be 18 days in the end when I got it back. He said just let me fix it and you can be happy and it was too late to take it back; that the title transfer had already been done. I feel defeated and I say ok I will wait 2 more days. Thursday 3/18 comes around and the sales guy brings it to my house and said it’s been detailed LIKE NEW and everything is fixed including the FCA sensor. I notice the cracked bumper still that he said would be fixed and his response to me was they don’t have to fix that, it just has to be functionable. The only thing they did was fix the USB port, fix the hood and spot wipe the bench seat. There was still the black oil like substance in the center console and the doors were nasty. The interior is just gross. I would give anything to just have this car go back and I wish I never stepped foot into Family Hyundai. I was told so many stories to benefit them.

Always a pleasure getting my maintenance done at Family. Prompt, Attentive and respectful for my time.

Family Hyundai stole my deposit, they said the would mail it to me. It’s been 3 months! Nothing. Would not waste my time.

Firstly I wasn’t desperate for getting a vehicle but I received a letter saying a was Pre approved. To my understanding Pre approved means they don’t need to run your credit. Well they sure ran mine even though I didn’t want them to but anyway they ended up getting me into a vehicle with my bad credit putting down $3,500 and almost $800 a month for a $23,000 vehicle. I drove it off the lot and returned it the next day because it was not cleaned out from previous owner. Dealership said they don’t clean vehicles out like me they only do light vacuum in front not the back. Wish they would’ve told me this upfront so I could just go somewhere else to buy a cleaned up vehicle. Then I notice a few things missing or not working like remote start, DVD player remote, back seat doesn’t work, gps coming out the windshield looking tacky, cap missing for wiper fluid, fluid’s needed to be topped off, tires needed to be rotated and was told by seller there is no warranty on a used car that I just bought for over 20k. I talked to higher ups and they said it came with a 2yr warrantee and they would take care of everything. They kept the car I just bought for a week to fix everything. I get the car back and it’s still dirty so I payed to have car detailed. I’ve only had car now for a total of 5 days and already have 1st month note due. I’m regretting buying this vehicle so far and highly doubt I’ll ever buy from this dealership again.

Just great service especially since I’m a senior female who needs to help with my car thank you

I was very pleased with the Hyundai family they really helped me a lot explain things to me so I was very happy and I will tell other people about them and my salesman was the bomb

Just bought a new 2021 Tucson. Had a fantastic time at the dealership. Amazing staff and service. They helped me with all the questions I had,l because it was my first time buying a new car. Great work Family Hyundai!

Would like to recomend the great service that this place is offering. Especially big thanks to Kristi Feinberg for assisting us and helping to choose our new car. She had perfect knowledge of the product they have in their showroom. Very happy with our new purchase.

The check in was quick and easy, communicated concerns with the technician. The service was explained and the time. The experience was A+ . Thank you

Do not go to this dealership it is very unprofessional dealers..they sold a car as it which the car was not described to sell as is in the sells description...so they sold the car as is and just said screw me..but Im glad to see the reviews..w WARNINGS STAY AWAY!...The bad part is! The car was broken..test drove the car ..sounds like the wheel bearing then the assistant said it just came from the shop getting fix..Really!

I couldn’t ask for a better salesman Mark.he was the best as always this is the second car I bought thru him and I’m very happy. Good job Mark.

Check-in was quick, service team takes great consideration of peoples time. Without hesitation, i was put in a courtesy vehicle because parts needed to be ordered for my vehicle. Only downside, i wish the courtesy vehicle could be equivalent to your vehicle being serviced. With that being said, i will definitely return for additional services. I feel like my time is valued at Family Hyundai. Thats whats most important to me, outside of quality of work.

Austin Osas helped me with my purchase of a Tucson Hybrid 2022 the Amazon Grey. Austin is very knowledgable and updated about the new technologies of all vehicles. I initially wanted a Kona but after I expressed I am expecting, he explained that a car seat might not be best suitable for a newborn due to the space in a Kona. Got my Tucson within 2 1/2 hours after arriving.

We stopped by Family Hyundai yesterday and was quickly greeted by Mark Ott. He was fantastic! He helped us find the car we were interested in, wasnt pushy and was very knowledgeable about his products. Ultimately his information helped us make a decision to purchase. Would recommend this dealer and Mark to anyone looking for a new vehicle. Thank you!!

They have the best service in town. Especially Lucretia (LuLu), is a wonderful person to deal with. She made the buying experience so simple and smooth. I highly recommend you talk to Lu Lu next time you are looking for a car. Even if you live too far its worth the drive. I leased a 2021 Huyndai Sonata. My family and I loved it. Lu Lu thank you for the friendly service and thank you for being so patient with me. I wish you the best.

Excellent customer service. Bryan was very pleasant & attentive

This is my husband and I 3rd vehicle purchased from world Hyundai they look out for us like family thanks you guys for the new Truck. Terry, Carla and donta great job thankful for getting us a great deal

Another excellent experience !! Ricky, Chris and Scott were all very knowledgeable and professional, and made what is normally a tedious experience one that was actually pleasant. THANK YOU, Gentlemen !!

Went to website to see when parts were open. Drove 40 miles to get there and they were closed.would never go there again. Keep your parts. Blame it on covid because your to lazy to correct your website terrible

Found a hit on my credit score from this dealer. The thing is I never gave them permission to to run my credit.. idk how this happened 👎

It was fine but it was just an oil change. I mean how much can you say about the oil change it was fine it was done in a timely manner

It was A very quick and easy process to purchase a car with Rick.

I keep going back to Family for the great service that they always provide!Mike K and his team always treat me well and get the job done right

Too bad you refused to negotiate a compromise. I got the same deal on the exact same car at Happy Hyundai. The 1 you said no other dealer could touch. My wifes Tucson lease is up in September. Hmmm. Btw, were both very happy, I mean satisfied, with our Hyundais!

I had the best experience at Family Hyundai. My kids were excited about the purchase, and Ryan and the staff were very supportive and accommodating. Leaving a luxury line, I feel like I got my moneys worth. From the internet approval to the service department, I had an awesome experience. Its was smooth and painless. I will recommend anyone to Family Hyundai for their next car purchase. Ryan was attentive and listened to my needs. He was open and responsive, and we had a great time! Thanks again.

Great environment friendly staff. They go the extra length to make sure you get the vehicle you want

This is the worst experience I’ve ever had with a car dealership. Bought a truck from Tinley park and was by far the worst mistake. A week into me buying the truck the transmission went out. I was giving a 4 week service date. They didn’t want to give me a loaner car. Until I had to call multiple times and argue with the whole staff. Once they did fix my transmission. 2 days of me getting it back. Now my radiator is busted and air condenser is out. So I have no heat. Which happened while they were working on it. Now they have given me another 4 week service date. Worst dealership ever

Jerry Lacy was an amazing salesman. Highly recommend going here!

Great service work completed as expected also timely manner

We worked with Jerry Lacy to buy our Hyundai Santa Fe. He was super nice, helpful, and knowledgeable.

I have owned my 2017 Hyundai Tucson for 4 years now and have been going here to get oil changes and other services. The staff is respectful and friendly. I have never had an issue with anyone in the dealership. If an issue occurs with my car, they will do everything to take care of it ASAP.

This place is the worst! do not buy from them!!!! Salesmen are so rude & condescending and will try to milk you of all your money!! Terrible inventory too & the service department is god awful! Do yourself a favor & avoid this place at all costs. it won’t let me give them zero stars but if i could, i would.

Excellent Service from Family Hyundai. Everyone in the team were very kind and willing to support with all our doubts. Mayweather from the salesteam went above and beyond by staying late until we got our best deal and made sure we had our papers and car ready to go . My husband and I are very happy with our new car and the deals at hyundai including the aswesome warranty.

Family Hyundai was timely in my appointment. They asked me help when I needed. They treated their customers first class.

Mark was very helpful. He was able to get the car I wanted and at the price I wanted. Thank you.

Awesome dealership, skip is a great guy

Always on time; always efficient, always friendly service reps.

Family Hyundai has consistently delivered fantastic service and help. I was extremely happy when I bought my Genesis back in April of 2018, and they have not let me down with their service. I had an issue with my navigation SD card, and they ordered me a new one and installed it right away, free of charge! I think one thing that I love when I get my vehicle serviced is that they know right away what I need after I make my appointment online. Very friendly staff, and kudos to Tom and Rich in the service department for being the most professional people I had to deal with in any dealership. I couldnt be happier.

Bought a new 2020 Santa Fe on memorial day the overall experience was great.My sales guy I dealt with was Ryan. Out of all the dealerships I visited (Libertyville, elmhurst, McHenry, etc) Ryan was the ONLY salesman that didnt make me feel pressured or feel like it was a hassle for him to be working with me. He was EXTREMELY knowledgeable about the vehicles in question and even about other brand of vehicles. Any questions he wasnt 100% on he would find out right then and there.Hes great with constant communication (not the annoying 3 calls a day and 10+ emails weekly email blast) and made sure I was well taken care of.

I went to Family Hyundai after work one day, and was greeted by George “Skip”. He is such a friendly, and helpful man. I appreciate the fact that he has been with the company for many years, and listened to everything I had said. I truly appreciate his help, and recommend that if you are looking for your next car, go to George “Skip”, you won’t be disappointed!

Great customer service. In the service department. Thank you service department.

Excellent service and attention to detail from my sales representative Larry Edwards.

Very happy with the purchase of my new Hyundai everyone was very nice and helpful and they ALL HAD THERE MASKS ON when not seated.

Made an appointment and when I got there, they said I didnt have an appoint. I had to wait an hour and 45 minutes for a simple oil change. Then when they returned my car, they did not reset the service engine message!

Always great customer service.

Family Hyundai has exceptional service. They are very friendly, want to help you find the best car with the best deal, and go out of their way to make you feel comfortable.

As a WOMAN, my suggestion to you is dont deal with this car dealer. I recently brought my car in for an oil change and had a follow up appointment to fix a scratch (for which I paid a warranty for) and when my son brought the car for a follow up appointment was told a) there wasnt an appointment (fyi- have the text to prove it) and b) leave as the paint person wasnt there. When I called the Service Manager Mike and was upset about this disservice - and used the term it was bxxxshxt. I was told as a WOMAN that I should not swear and that Mikes wife and daughter dont speak that way. So, its funny how as a WOMAN, I bought and paid for the car but as a WOMAN I am not allowed to swear or complain about bad service. This apparently must be reserved only for MEN at Family Huyndai. It is 2021- I should not have to get a lecture from a misogynist service director. So, I highly suggest NOT buying or using this dealership if you are a WOMAN. Needless to say, next time I buy it car, it will most likely not be here.

Smooth transaction and everyone was helpful and friendly.

Best place to go! Im 5 cars deep with them! Go Now

I purchased a Hyundai Santa Fe in Nov. 2009, very very happy. I now purchased a 2020 Venue, (wanted something smaller) Jerry Lacey was very informative, very helpful, very nice, I especially liked that he just took care of exactly what I was looking for, did not push me to spend what I know I did not need. Hard to explain, but he made us feel very comfortable and taken care of . Thank you all

Tom was extremely rude and unprofessional. His attitude was very dismissive and offensive. In all the years I have brought my car into this location this was the first time I have experience this level of disrespect. I will not allow his ill mannered behavior to stop me from visiting again. However I will not engage in any conversation nor will I speak with this person when on-site for service. Tom’s behavior may have been acceptable in the 16th or 17th century but I will not tolerate this school of thought in 2021.

My family has been returning customers of Family Hyundai for years, we are always happy and satisfied with the service provided from this dealership. Our salesman Larry ( nick named laid back Larry) is the greatest !!! He makes you feel so relaxed and comfortable during your decision making process without putting any pressure on you. We appreciate him finding the our daughters the Hyundai Tucson of their choice and everyone at Family Hyundai for being so wonderful.

Bryan Schultz was a pleasant gentlemen to work with. We were looking for my appointment I made online and we couldnt find it. I happen to be reviewing the confirmation email and found that it was for a different day. It was my error however Bryan was able to squeeze me in to service my car. Once my car was done instead of texting me Bryan called me personally to inform me my car was ready for pick up. What a GREAT experience!! Thanks Bryan for all you did!! Kudos Family Hyundai Tinley Park. Will be coming back to you for any services I need for my Tuscon.

My husband and I had a great experience at the Tinley Park, Hyundai Dealership. We are so happy with our purchase.

I called on my 2020 Palisade and asked for help on a minor warranty issue. It was important to me because it related to the window shade on the side of the vehicle where my newest Granddaughter sits. I wanted to make sure she would be protected from the sun in a safe manner. I explained this to Angela in your service department. She was very busy and told me she would look into the issue, make sure the parts were in stock and get back to me. Within 30 minutes she called me and set up a time for me to bring the vehicle in. When arriving at Family Hyundai, Advisor Eric K. already knew I was coming and quickly fixed the problem. While I was waiting, Al P. stopped to see me and ask how I and the family were doing. I have known Al since 2009 when we bought our first Genesis. Back then, he advised of a coating that would keep the cars paint in like new condition. I invested in it and the car still looks great today. I trust his judgement and advice. Your organization does not just sell vehicles, it sells the entire package from the reliable and safe vehicles to the best service and care in the business. Thank you

Great Service for last 5 years every time I come here just bought a new Genesis G90 from here.

I was so impressed after going with my daughter to get her first new car I went back three weeks later to see if I got the same fantastic service for myself? I was not disappointed.Friendly service, and what service. My last five vehicles have been Dodge brand with their three year warranty, no more.Hyundai with a ten year warranty and the staff with the friendly family type atmosphere make this the place to go when you want a new car.I’m telling my son he needs a new car and guess where he will be going?His new car will have a big slanted H on the front of it.I might need a dealership of my own to park our family Hyundai’s.