Just rented my first storage unit! As a renter in CA, this unit will help me out so much with having some extra space around my apartment. This location is SUPER CLEAN and all the units look nice and NEW! The manager and staff is so friendly and very helpful with any questions I had about the rental process and I got offered a great special. They even gave me a Truck to use to love my stuff that was FREE to use!If you need a storage unit, please check this place out! They’ll take good care of you.

Felix is awesome. He made the move in easy and was super pleasant and courteous. More people in the industry should be like him. Manuel, the District Manager was my first contact and because of him, I was able to secure a great unit easily and quickly. He was super informative and knowledgeable. I really appreciate their good disposition ina crazy move.

Felix was great. Fast, efficient and no surprises. A1 service.

I had a great experience with US Storage on Carson St in Torrance. The manager, Felix, went above and beyond to ensure I had a smooth experience moving in and moving out. In the end he actually helped orchestrate and be my contact person for the moving company while I was out of state and not able to be physically present during move out. I dont know many employees that would go as far as Felix did for me. I really appreciated it!

Felix and Joan are amazing. Super helpful going above and beyond. Cannot recommend them enough !

Felix Huertas is the MAIN MAN AT THE US STORAGE HE IS THE BEST MANAGER OF ALL HE IS A TRUE CREDIT AND AMBASSDOR FOR U.S STORAGE

Great service, Nick and Abigail helped me out when I had an issue with my debit card and my autopay wasn’t going through. Saved me some late fees wile I get a new card.

Wonderful atmosphere, safe and sanitized environment meant with exceptional customer service from Ric I believe Trish will live the accommodations…

Joan is a great guy. Explained all the details about USA storage. He knows the whole history of the company. From now on I only will use USA storage. Ask about special deal. Everybody on facilities is very helpful very professional. Great people. Great place.Send me a message for 50% offThank you

Nick and Felix made the move extremely easy. Geat friendly and helpful!

Great storage place. Very convenient and clean. Great place to store your stuff.

This place Im giving a 5 stars from start to finished very helpful especially the manager Felix Huertas.

Felix was outstanding. He definitely answered all of our questions for our storage unit. This is actually our second time and so glad we went with this company again.

Great help the first day with felix, then the other day also with nick, nice guys to do business...

Joan was very helpful. He was able to offer a great deal on a very nice unit. We were very happy with his service. He is the reason we selected us storage over the other guy. Customer service 100%

Felix is great! Super cool and chill and informative. He was really helpful and gave us many options to help us with our situation. I had a great experience and definitely recommend them! Inside the storage units look a lot cleaner than lets say public storage (went to 3 of them before coming to US Storage). Its a little bit more expensive compared to others but at least it doesnt have holes on the walls. Everything looks clean and in good condition

Felix is an Excellent communicator! Wonderful customer service skills. Great job!!

I had the pleasure of Felix assisting me here at U.S Storage. He was a wonderful help from beginning to end. He did follow up calls and made me feel comfortable with the information and mostly with the unit that I was about to get. Which I did get. He made me feel that my things would be at home.I would highly recommend U.S Storage to anyone. I would also like to say to Felixs bosss you sure scored high by hiring him he made himself,you and the U.S Storage shine.I hope that this will reflect on his evaluation. I have recommended U.S storage because of Felix. He is a delight. I recommend you go talk to Felix when you go get your storage at U.S Storage.Sondra Martinez

These guys were awesome, made signing up a cinch! Definitely recommend!

Ive had a storage unit here for years, but today was the first time where I really needed some help. I was having trouble with my lock and it wouldnt close. I needed a new one. Joan at the front was able to help me out. He went above and beyond his duties and was able to get me a new lock and bring it to me at my locker. Outstanding service.

The staff here is so warm and welcoming! They are very knowledgeable of their job and helped make first experience here a happy one. Above and beyond!

Great fast and efficient service. Very nice facility with easy access. Helped me get checked in quickly.Felix was friendly and quick.

Joan was super professional and helpful! He made everything easy

Happy service and Nick was the best!!

Appreciate the Help from Felix on getting me a unit that works great for our needs. Made everything super easy to do.

My experience was great. Joan was professional and real cool with me. Showed me the unit and was real informative. Will recommend this place.

Joan expressed the most highspeed, professional service ever. He is the man!! Thank you U.S. Storage and Joan for such a great experience. Now all I have to do is move in my belongings! Well done!!

Great customer service. Rain is a outspoken hard worker. Im very helpful

Nicholas is very helpful qnd good at hos job

Felix is awesome! So very helpful and friendly 👍🏽

Joan was wonderful patient professional courteous - A+ treatment! Highly recommend this location! ❤❤❤❤

Mr. Joan, Thank you so, much for your professional assistance. I am grateful that my experience was pleasant at US Storage because of your service.

Felix was very courteous and extremely helpful with getting my storage needs situated.

Felix was great! Very helpful with entire process. Would recommend to anyone needing storage.

Rented a storage unit very easily. Joanna and Vanessa were very helpful with the process. I needed a unit last minute to store a 20 ft container of product and this worked out great. Thanks again!!

Most definitely good at what he do i would work with Felix again very professional at what he do thank again he is one of the reasons why I stayed and moved into a bigger unit again thank you.

Easy and convenient. Felix is very knowledgeable

We had a great experience. Felix was very helpful. The location is convenient and the facility is very clean and safe.

Joan did a great job with helping us out! Thank you!

Felix was really great to work with!!! Our first time renting a storage unit and the process was very easy!

Easy experience and great customer service

Joan was very nice they gave me a great discount

Felix was awsome and fast at attending me and my family .. Great prices great customer service . 5 starts forsure

I give US Storage a 5 star cause its clean you dont see ref-rafs going in or out of so I feel safe to have my things here the people here are nice and polite the only thing its a little to pricey but if you go on line then you get good deals then its well worth it yes this the place! Thank you and have a Blessed day good by

Felix is super helpful and processed everything easily

Felix was very helpful throughout the whole process.

So far, so good. I just rented a space and have not used it yet, but Felix Huertas, the manager was very professional, knowledgeable, and helpful when I went in to see it, sign the papers, set up process to do monthly auto-pay for me, etc. He actually told me about a special they were running to save me some money for first four months that I wasnt aware of so he gets my vote.

Thank you so much Felix Huerta you made it easy fast and convenient for my husband and I ur professional and friendly attitude gave us what we were looking for 👍 highly recommend US storage to all my family and friends 🌝

Very great service!

Great storage tnx👏

Another outstanding customer service experience! I had the pleasure and honor to meet Felix, the new site manager.He genuinely makes you feel comfortable and at home so much so that the 3 point exchange (payment, change of number and code request) was done before I had realized.More companies should take notes of this level of service for customer satisfaction and retainment. Im a happy customer and will continue to be a loyal customer for many years to come as long as this level of service continues.Hope to see more opportunities be offered to this young man as he should be used as the example for the companys customer service moving forward as he raised the bar.

I would like to thank Emily and her staff for being very helpful. I needed storage for my daughter and her friend for the summer college break. I was having issues online and called and spoke to the staff about it. They ask for my date and would honor the online promo. We got there and was greeted by Emily the manager and she was very professional, explained everything. She was nice enough to show us the unit prior and made sure we could lock it correctly. It was a chaotic day and Emily was able to bring order back to our lives. The facility is very secure and very clean. THANKS MISS EMILY AND STAFF.

GREAT LOCATIONSPECIAL THE MANAGER FÉLIX HUERTA, HIS ATTENTIONS, GREAT PERSON,, EXCELENT,SERVICES,, ALL THIS FACILITY IS GREAT!!!

Miscommunication issues

The best! Ive stored my boat there for 6 years! Easy access in and out. Well lit with great access hours. Sophie is just awesome! She manages the facility... Always with a warm and welcoming smile! Thank you US Storage Centers Carson Street for keeping my boat safe and happy while she is not in use:)

So happy I found this place. Rent a Garage storage, where I storing my items, is closing down with very short notice. I had to find a place quick. Found this place. Its clean, up to date, secure and reasonably priced. Sophie the Manager was amazing, knowledgeable and friendly. I would definitely recommend this place to my friends and family.

All over great place to rent a storage unit, I have been to others before, and u s storage is the best! The employees are very polite and extremely helpful! There are no better ones that I have ever dealt with. I have already referred people to u s storage, and she was very happy that she rented here. She especially liked the price!

Anthony did a great job in helping me get a storage place. He give me clear instructions in using the storage. Recommendable. Also the building is nice and clean.

Vanessa is the best I was so stressed out about getting my stuff into a safe storage space and once I walked in Vanessa greeted me and got me my unit and lock in no time at all!! I am so relieved to have such a energetic helpful and professional employee handling my storage needs! Thank you Us Storage team!!! Definitely would recommend! Prices are also unbeatable I called two other places at their units were 30+ more than Us Storage 💛

Felix took care of me. There was even a small mishap but it was quickly resolved!

Well maintained space and very helpful staff. Affordable prices. Overall, very pleased, but be aware the gate and driveways cannot accommodate a semi/18 wheeler that most moving companies use. Smaller trucks may be able to get through. There are also only a couple of loading trolleys, so be prepared to wait if other occupants are using the facility at the same time.

We stored all of our worldly possessions here for a year and a half, and Sophie and her staff were just fantastic to work with! It was easy to get a live body on the other end of the line, they sent forms when they said they would, and they were super accommodating (while still protecting our stuff)! Thanks for a great experience to all the staff here!

Great place to do business, I was able to handle everything over the phone. When I called with a question the property manager got right back to me. When I arrived to sign and drop of stuff I was greeted by Joanna who is really enjoyable, warm and funny. We hit it off and it will be nice to run into her now and then. She was very helpful, and explained in detail.Feel good with my decision..

The staff is the best.

The facilities were extremely clean and very impressive, but that was completely overshadowed by the fantastic customer service. Joanna and Sophie were super friendly, professional and courteous. For all of that you would think I spent a fortune, but Im actually paying about half the price of my last storage unit.My review would have to be 15 stars- not just 5.

I am all about finding great customer service and spreading the word. I want to praise Sophie & Stephanie on their stellar customer service, friendliness and always being so patient & helpful. The facility is emasculate ( cleaner than my own garage! ). Even my friends who helped me moved were very impressed with the cleanliness, convenience, safety and helpful staff. If you have storage needs check this place out.

I love this place. They have great staff and the manager Sophie is hands down one of the best managers I have ever felt with. Great customer service. I see myself renting here a very long time. Thank you Sophie and your staff for the great service and security.

Just got a 10x15 unit for a really good price. The facility is extremely clean and well maintained and the staff are friendly and supportive of all your needs. If I needed a storage unit again in the future this is the place Id come back to no questions ask.

Joan crushed it. I smell a promotion

I have rented a 500 square foot storage unit here for several years and have always had the best service imaginable from the staff. Sophie and Raul do an outstanding job. They are very professional and provide high level customer service. Sophie has helped me with problems on many occasions and always with a smile. Suffice it to say they are the best!

Joan is very helpful!

Both ladies Joanne and Vanessa helped me and were awesome! They were super busy but took the time to let me know they saw me and would help me once they were through. Once they started helping me, they were very considerate and customer service oriented making sure I knew what I was getting into and that I was happy ! Thank you Usstorage for having good rates, large units and great employees!

This facility is clean and open everyday all year, and its staff are friendly, helpful and experienced. My family was helped and accommodated by Sophie whose service was exceptional. Thank you US Storage, you make the difficulties of moving and storing our belongings easier. A+

Ive been a customer of US Storage Centers Carson since 2012. I am pleased to say that their customer service is excellent. The staff is always friendly, accommodating and knowledgeable which is exactly what i need to run my small business. Sophie the manager has always helped me find the right size unit at the right price when my business needed it. the facility is always clean and well lit and very safe. In the past 2 years I have never had a negative experience with the staff and this has helped me make my business grow.I happy I found them and will continue to do business with them. I highly recommend this facility to everyone.

I had been storing my apartment stuff here for a good year. The price was great upfront and slowly raised as predicted with the promotion period ending. Despite the raise in price they were still well below the competition in price. While price attracts people its the staff and facilities that will keep its customers. To say the least, they are great people, well trained and friendly. Danielle helped me on my last day there and went well above her necessary job description to assist me that day. Id highly recommend this company and location!

I am impressed with the level of professional service and support I received from this enterprise. Staff was very accomodating and provided superior quality customer satisfaction. I had to rent this unit from Albuquerque New Mexico. They made it happen. My documents were faxed, money transferred, my son, who lives locally, signed for the unit in my stead.The team turned a difficult situation into a positive reality. I was very grateful! Thank you, US Storage Center, Carson, CA, location, you Rock!

I came in to buy some boxes and the staff was super friendly and helpful. They sold me on a unit during my move which was great. The facility is well lit, secure, and clean. I will definitely rent again in the future!

Great storage center on Carson St in Torrance. Clean secure and helpful friendly employees

Best storage center in the world!!! I love the level of security they have and the people who work there are amazing and are always friendly and welcoming. For any reason if i need a storage unit ill be back here in a heart beat. Super clean and safe!!!

Customer service is one of the things which customers consider when buying a product or service. The other thing is the quality of your products or services offered. Great customer service will not only give you a satisfied customer but also a loyal one who will come to you again and again. It is very much vital for todays businesses. With that said I would like to thank Joanna and Max for their extraordinary customer service and professionalism I received today. They were very informative and provided great suggestions to help me with my storage needs. I didnt feel like they were being pushy nor did I feel pressured into doing or adding any additional services. I was in and out within 20 mins. Thank you both for all of your assistance

I am so happy to find this place. Emily who help me to get a best price for my space was so very friendly and kind. I recommend this storage place.

This storage unit is awesome. The staff is very friendly & helpful. Weve had a unit for 6 months now and have zero complaints. The office even holds our packages until were ready to pick them up. If youre in the area and need storage, this is the best place to go.

This place is great. Ask for Jolene or Sophie. They are great help and make purchasing a storage unit comfortable and can answer all of your questions. Very professional

I stopped in to pick up some boxes and the staff there was so helpful! Prices are reasonable and you can find everyone need for your move. I would definitely come back!

Sophie, the manager, is awesome: professional, efficient, and very helpful. The facilities are very clean and there is excellent security, so you feel really taken care of. On top of that, they have the best prices around. They even give you a free truck to move in!

Sophie Stephanie and Daniel are fabulous . They are kind caring and efficient and will go out of their way to help. The facility is always clean safe secure and well maintained. A big plus is manger Sophie lives on site in case of emergency. I love this place. Renting here is a joy.

This location is very clean and secure. Sophie helped me with renting out a storage unit. She is really sweet and knowledgeable. Prices are the best I have found around the Harbor- Gateway area.

The people are great here! Always helpful. I have drivers that deliver packages in and out of my unit everyday. Someone called me from the local office, and informed me that the latch wasnt fully closed on the door to my unit. While it may look like the lock was closed, the door couldve been opened by anyone. I have a lot of expensive items in my unit. Its comforting to know that the staff at US Storage have the attention to detail to spot things like this, and look out for their customers.

Omg! Anthony worked expeditiously with me. My process took less than 20 mins. His customer service skills was A1!

The customer service here is awsome. Jolene was very helpful, which was the women at the front desk. She helped us with exactly what me and my husband needed. Thank you for making it easier on us!

The staff has been very helpful and professional. The company has clean facilities and double security (gate/door/cameras). Their welcome package was the best deal and they notified me when my bank made and error to the existing auto-pay. Couldnt ask for a better service.

If there was a sixth star to give Sophie I would give it. Sophie went above and beyond to assist me with securing a storage unit. From the very first time I spoke with Sophie, she has always been extremely helpful and very professional. Thank you Sophie for exceptional customer service.

This center has such a great staff! Steph and Sophie were so helpful and patient with three, inexperienced crazy ladies trying to move a houseful of furniture. Another cart? Sure! Need more packing tape? Weve got it. They were the best and I highly recommend this staff and storage center.

This location is perfect since it is right off the freeway and the staff is wonderful to work with. They are very knowledgeable and willing to go out of their way to help their tenants. The facility itself is very clean and secured. Im very satisfied with my decision to rent here.

Brittani and Joanna were awesome they helped me out and were super friendly! Great customer service. Thanks ladies for making my trip here so easy!

Jim and Sophie are totally awesome, I have had the best experience here. Everything was so easy and fast. I will refer all my friends and family.

Francisco helped us get a storage space with ease. He was quick, helpful, and very professional. 12/10 would come here again

I had the pleasure of being helped by both Sophie and Reyna on different occasions. Sophie showed me various spaces on my first visit, and Reyna showed me some different spaces, when I returned a day or two later, to actually rent one.Reyna assisted me with the completion of the necessary paperwork. Both Reyna and Sophie were very courteous and professional! They both did a great job!

Joanna and Sophie always a pleasure. ..they made my day a lot easier in picking a unit..I highly recommend anyone looking for a storage unit to come to US STORAGE. ..

Love this place. Joanna is the BOMB and always has a smile on her face. Great facility. Great employees. Great rates. Just GREAT!