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Extra Space Storage
1989 Montreal Rd, Tucker, GA 30084, United States
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Extra Space Storage
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Ma
Review №1

Very nice storage place. Inside storage keeps you indoors away from the weather. Always the right temperature when you walk in.

Ni
Review №2

Mr. T was a great help! He walked me through all of my options and made sure I understood all of the details. I was able to make the best choice for storage and I’m very pleased! Thank you! I would definitely recommend them.

Br
Review №3

Air conditioned and easy to move in. Get on the first floor if you can and be sure to bring your own lock unless you get one of the special unit w the special locks. Reasonably priced and move out process was just as easy as moving in! The attendant is very kind and courteous!

Ya
Review №4

NaDarius was absolutely wonderful to deal with. He was super friendly and was very patient with my mother who had so many questions. I most definitely will be recommending this facility to anyone looking for storage. Thank you NaDarius for being wonderful

Sa
Review №5

I originally reserved a space with another company but was highly disappointed when I went to see the space. I went by Extra Space and spoke with Jay. He did a really great job listening to my concerns, giving me expert advice and finding a space to fit my needs. He was very thorough in explaining all the security features they have in place and made me feel at ease about leaving my stuff there. This was my first experience and with such a positive first impression, I feel really good about my decision.

Ra
Review №6

I rented a 10x10 for three months. I found the facility to be clean, secure and well lit. However, I was blown away by the friendliness and professionalism of the staff. Very helpful when I had questions

Sh
Review №7

The manager Jay was awesome. We ran into a very basic problem and he resolved it before even telling me what happened. He and his team here in Tucker were great. Highly recommended!

Na
Review №8

I just came by to grab tape and pay on my mother’s bill, and Nadarius had wonderful energy. The office was really clean as well

Th
Review №9

Jay was a great help and professional! The office and grounds were clean. He welcomed me with a smile and took time to go over my contract throughly. I will definitely recommend this location to others.

El
Review №10

NaDarius was absolutely wonderful and extremely knowledgeable. He assisted my mother and me in obtaining a storage unit at Extra Space Storage. He was patient with our questions regarding the storage options and help us determine which unit would work best for us. Additionally, he thoroughly explained the contract for the unit and everything it entailed. NaDarius thank you so much for your assistance.

Hu
Review №11

The young man Darius was excellent. He help me with my move in and made the process fast and easy.

Ka
Review №12

Excellent customer service and excellent facility. I worked with Jay and he was extremely professional. He made renting a unit nice and easy. I am very pleased to be storing my items here.

Ta
Review №13

Imtiaz was great! Very helpful and we were able to find the perfect unit the same day.

Na
Review №14

Darius did a great job helping pick a unit and was very helpful in the contract breakdown!

T
Review №15

I highly recommend Extra Space Storage, due in large part to the professionalism, experience, and attention to detail displayed by Jay. Jay took the time to listen to my storage needs for my 84-year-old mother, and presented options to fit cost, security, and safety of ingress and egress based on those concerns. He patiently showed me options, and demonstrated the safety features of the facility. I have contracted with many storage places, all over the Country, and Jay easily made the experience the best in comparison.

An
Review №16

Today We were provided excellent service by Jay Fleming. He gave us a tour of the facility and showed my mother and I multiple options for our household goods storage. By far the best representation of phenomenal customer care. I immediately rented the space today and didn’t have to check other locations on my list. Great job Mr. Fleming!!

He
Review №17

Imtiaz was incredibly kind and helpful. Greatly appreciated!

Na
Review №18

Everyone at the location went out of their way to assist me in every way. They were knowledgeable, had a good price and location.

Na
Review №19

Nadarius was very sweet and the entire process was smooth! Chrissie was also amazing went above and beyond to help me during a stressful time. Much appreciated

Re
Review №20

This place was very accommodating to me and my client. I organized her two storage units for her to downsize to a smaller one. They really worked with us during this transition.

Ma
Review №21

Great customer service, Nadarius was really pleasant to work with, my entire rental process was easy and he really went above to make sure my needs were met!

Sh
Review №22

This is the place to go if you’re in need of storage! Jay was awesome! Definitely recommend

Ha
Review №23

Lacarsha was extremely polite, professional, and made this whole process go smoothly for me! She ensured that I had the correct size unit to meet my needs, and that I got the best deal available. Thank you for your service! Im grateful to have done business with you! 10/10 would recommend!

Oh
Review №24

Nadarius was so polite and had great customer service, he literally recommended the prefect size unit it for me and answered every question I had, the location was clean and I feel really secure with leaving my items there !

di
Review №25

I did not rent but I did visit the place and it was clean and organized. Nadarius was very helpful.

wi
Review №26

LaCarsha and her team were excellent with their knowledge, help, and support of all my moving needs. Super clean facility. Great place to store! Thank you life storage

Ve
Review №27

Jay was really awesome and provided great customer service. Jay was also very thorough in making sure I understood my first storage unit and I appreciate the security measures that this company provides.

La
Review №28

Jay was super accommodating and pleasant to work with when reserving an extra storage unit last minute today. He has an awesome personality and made a stressful moving day easy!

Af
Review №29

I came to this location and was greeted so openly by Jay. He welcomed me with open arms and found a unit suitable for me and my needs. He made this new transition in my life smoothly. Thank you Jay I appreciate you!!.

Ch
Review №30

We are very impressed with this storage facility. Outstanding and prompt customer service, very clean facility, and great rates on the storage units. Lacarsha was so professional, friendly, and easy to work with throughout the entire process!

Ta
Review №31

Great experience! Super friendly staff, very clean, and i love the security measures used to ensure safety of my belongings!

CC
Review №32

From reserving the unit to completing the lease, the process was smooth and efficient with Megan. I was greeted promptly and taken to view 2 units to assess which one would fit my needs. She went the extra mile to offer suggestions about how best to pack the space to be most efficient as I have zero experience packing. After selecting a unit I was given a quick tour and how best to access the unit. Signing the lease took less than 5 minutes and she was very thorough making sure I understood the lease and my options. Would definitely recommend! Thanks Megan!

Le
Review №33

I love extra space storage. Outside of the one facility in Maryland, Extra space storage does take care of their customers and make everything awesome. Huge shout out to LaCarsha for always being on top of things and being patient and kind. Kindness goes a long way especially in the state of our world today. The facility is clean and well kept. Dont judge them on the main road though lol. You would love this area if you decide to snag a unit with them.

Au
Review №34

Amazing customer service. What an asset Lacarsha is to your company. She was very thorough, informative and patient. It was a pleasure meeting and doing business with her.I would definitely recommend Extra Space Storage to my family and friends.

Ki
Review №35

Lacarsha was very friendly and helpful throughout the entire sign up process. She maintained professionalism and provided great advice for clients that were first time leasers.

Ve
Review №36

Convenient, climate controlled, clean open property.

Br
Review №37

I had a great experience with Timothy. He was very helpful and polite. He walked me through every aspect of the experience. I recommend him and extra space storage to anyone with storage needs.

Ch
Review №38

Lacarsha provided excellent and professional customer service! She was willing to explain the details of renting a storage space and the various fees involved. Loved conversing with her!!!

YA
Review №39

It was quick and they made all easy for me so I can move right away, go and ask about Jay Fleming or Chrissy they are the best

Am
Review №40

Nicest staff! So friendly! And super easy and convenient!

Me
Review №41

Jay and NaDarius were super courteous, knowledgeable and professional! Facility was well- kept and well-lit as well!! Great location!!!

Ra
Review №42

Very informative & quick. Great customer service!!!!

As
Review №43

Lacarsha was amazing. She helped find a perfectly sized unit to store my things, and even though most of our transaction was over the phone, it was quick, easy and professional. I appreciate great customer service. Thanks!!

TH
Review №44

LaCarsha was extremely personable, knowledgeable and professional. Thank you for such great customer service. This company is lucky to have you!

Ca
Review №45

The guys inside were wonderful and extremely helpful

El
Review №46

Very clean facility. Great customer service. I felt secure leaving my belongings here and I never had an issue in the almost year I utilized their services. FIVE STAR!

Sa
Review №47

Lacarsha was wonderful she was polite and she held normal conversation with me making feel comfortable and welcomed as I’m from out of state . I will be definitely send family and friends to this location in the future .

Be
Review №48

Wonderful service and tremendously helpful in getting through the process. Lacarsha is extremely efficient and kind. Highly recommend.

ki
Review №49

Lacarsha is the best manager I have dealt with in customer service, she was very helpful and smiled the whole time thru out my experience.

Jo
Review №50

Lacarsha was very friendly and helpful to get me into the right unit. I keeping coming back to Extra Storage.

Da
Review №51

Lacarsha was very helpful and professional. I would recommend using this facility for all your storage needs.

Ro
Review №52

LaCarsha was very helpful understanding and patient. She walk me through every set as far as using code to get into gate and hours of operations along with their monthly sales. Loveable personality.

Ha
Review №53

My experience that extra space storage was excellent to say the least. I especially appreciate it Lacarsha’s professionalism. She’s the bomb! 👍🏾👍🏾👍🏾💣

To
Review №54

LaCarsha was extremely helpful. She displayed excellent customer service, as she explained the various options and unit details. I would highly recommend.

Ca
Review №55

LaCarsha was very helpful and thorough in advising me of my options.. Professional and communicative; customer service skills 10 out of 10. Thank you 🙏🏽

Pl
Review №56

Kevin and LaCarsha were great! Very professional and helpful in finding exactly what I needed. The facility is clean and very well maintained. Thanks so much for a great experience!

Do
Review №57

As you will read from others, the customer svc here is wonderful. It is a very clean facility. We downsized our storage size there recently and the people are just as nice and professional as I recall from 2 or so yrs ago.Hints: put your gate/door code in your phone, carts to transport your stuff are avail at upper and lower entrances. Be kind, return them there when your done.No restroom available ( or perhaps up at ofc? ) I suggest you go before arrival.Suggestion to owner: We don’t enjoy having to enter our gate code to exit. am sure it’s a security thing, but still a bit inconvenient. When you’re done loading or offloading we want to leave pronto without climbing out of the truck. That’s a minor thing though.That said, they have a first class operation.If owners would open an affordable indoor RV storage spot in a warehouse nearby, we’d A) be a customer and B) you could hire my wife to manage it!

Ki
Review №58

I have been extremely happy with service at the Montreal Rd location. They are always supportive and very accommodating. Especially, Lacarsha!! She is AWESOME!!!

Ta
Review №59

My experience was everything! Lacarsha was very professional, polite and helpful. I definitely recommend this storage space at this location and the service she offers!

Je
Review №60

Good location and very clean, but the best part is Lacarsha in the office. She went out of her way to make things very easy for me. Her followup, execution and attitude were all fantastic.

Ca
Review №61

Jay was very nice and made me feel very at ease when helping me set up my reservation for a storage unit at Extra Space Storage. I highly recommend this facility to anyone in need of a storage unit.

SH
Review №62

LACARSHA was On Top Of Her Game... She Actually Guided Me Through The Experience And Made It So Easy.... I Highly Recommend You Ask For Her If You Go There For A Unit..!!!

An
Review №63

Love this storage facility... wonderful service (LaCarsha is the best!) and a clean, safe, well-maintained building. Five stars!

Kw
Review №64

LaCarsha Gray is Awesome!! Very professional and knowledgeable. I would recommend talking to her at this location.

YU
Review №65

LaCarsha Gay was quick and helpful. She actually saved me a few dollars, and I appreciate that with everything going on

Ro
Review №66

Lacarsha was the best very helpful got me the best rates and very funny had blast dealing with her if you go make sure to ask for her.

ca
Review №67

Lacarsha was amazing and kind she helped us with everything we need I definitely recommend her 😊

in
Review №68

Lacarsha was absolutely amazing!!! She was very patient and thorough with my move in. She made the process very seamless. I will definitely continue using extra space for all my future storing needs and refer them to my friends.

Al
Review №69

I recieved excellent service and professionalism from Lacarsha today. Very smooth and seamless. Very helpful and professional.

Ca
Review №70

LaCarsha Gay is a good person and we are satisfied. She is very lovely.

C
Review №71

Spoke with LaCarsha and she was so kind and helpful. The experience was great.

Ba
Review №72

Are u crazy $400 for small storage come on now

El
Review №73

Darius, really good service

Br
Review №74

Jay was great! Easy process and awnsered apl ky questions. Definetly recommend coming and renting a storage space and asking for Jay!

La
Review №75

Lacarsha was very helpful. Thank you for your patience.

ol
Review №76

Kevin was so accommodating. He really helped my boyfriend and I with all the information we needed as first time storage renters. He is very lovely. Thanks for the help Kevin

Na
Review №77

LaCarsha was amazing. She was extremely customer friendly. The storage location is clean on the outside and inside of the building. Everything was amazing. They were extremely compassionate during COVID! I love this place! I have used this location several times over the last 10 year and LaCarsha Gay, by far, has been the best manager ever!

Ki
Review №78

I didn’t rent with this company but I will say this is a very clean establishment and Nadarius customer service is excellent!

Ro
Review №79

Needed a last minute rental and Lacarsha was BEYOND helpful. She gave me one less thing to stress about during my moving experience. Customer service at its finest!

Ch
Review №80

Kevin was terrific! Excellent, friendly. Just the type of folks I love to do business with.

De
Review №81

I was helped right away when I went to open my account. The associate was very friendly, knowledgeable and helpful. I had my storage unit for 3.5 months. They have several rolling carts inside near the entrance and exit doors to help move your items, elevators and coded entry. The storage site is very clean and they play overhead music. My experience was great. Moving out was a breeze at the front desk. My only takeaway would be to make sure you call 2.5 weeks prior to moving out to close out your account if you want to have your monthly rate pro-rated to receive a refund.

ad
Review №82

Lacarsha was very helpful and assist with all my needs and answer all the questions that I had. She did an amazing job providing excellent customer service. I was in and out in no time.

Co
Review №83

LaCarsha gave great service and assisted me. I came in for her assistance 3 times and each time she was awesome and went out of her way to assist me.

Mi
Review №84

Very professional and helpful.

An
Review №85

Timothy was great! Easy sign up and very friendly.

To
Review №86

I stopped in to rent a storage unit today on Montreal Rd. and it was a great experience. LaCarsha, the store manager, was wonderful and made the rental process quick and easy. Location is in a very good area, safe and secure. Facility is very clean and new.

Ca
Review №87

Jay is awesome. He was very kind, answered all my questions and helped us with everything.

Nu
Review №88

Lacarsha was extremely helpful and professional the entire time. She went above and beyond to make sure my needs were met. I appreciate her so much

An
Review №89

Lacarsha was very pleasant and knowledgeable. Very good customer service and made the experience wonderful. Great service!

Ty
Review №90

Lacarsha was great! She got me all the information I needed and more

Ir
Review №91

LaCarsha was very nice and helpful I highly recommend her and Extra Space Storage.

Cl
Review №92

Lacarsha was very friendly very helpful for move in..

Pa
Review №93

Lacarsha was super sweet and helped me get the unit I was looking for a reasonable price. Y’all please ask for her if you go in.

Gi
Review №94

Called with several questions and LaCarsha answered each one and was a huge help! Some of the best customer service I’ve ever had. Thanks, LaCarsha!

Ca
Review №95

Lacarsha was the best! Great customer service! THANK YOU!!

Be
Review №96

Lacarsha was very pleasant and very professional in customer service explained everything very understanding and helpful ! Will definitely recommend for future services thank you!

La
Review №97

LaCarsha is the best! Thank you soo much. Stay bless.

Je
Review №98

Today, I had the pleasure to work with Lacarsha and she helped me decide what size storage works best for me and helped me with other details needed. I was very nervous at first since this is my first time renting a storage, but she gave me the confidence that I needed. Thanks for working with me and being so kind

r
Review №99

Lacarsha was very helpful. The facility is clean and clearly well looked after.

Me
Review №100

Lacarsha at the Montreal location was very helpful, professional and knowledgeable on helping get a unit with your facility. Thank you so much Lacarsha for turning this horrible moving experience to a great one. I’m sure all locations are great but I strongly recommend the Montreal location from my personal experience and I will be back and/or send business!

Information
34 Photos
100 Comments
5 Rating
  • Address:1989 Montreal Rd, Tucker, GA 30084, United States
  • Site:https://extraspace.com/storage/facilities/us/georgia/tucker/1000000297/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgwOTkwOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 678-534-0566
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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