Dshaunda really helped me with my storage rental needs. She was very professional and she made sure I got the unit I needed. She took her time with me and went over everything I needed to do to get the unit. She was very polite and caring. Such an amazing person!!
Gwen has been amazing and I recommend this location. 5 star in my books!
Great customer service. Dshaunda was very helpful.
Excellent service ! Couldn’t ask for anything better
I like the storage and stuff, the app is cool, the front desk is the best. But, last month my rent went from $74 to $150 something. Thats a little ridiculous... thats more than double what I was paying. Its obvious Public storage doesnt care if their customers are loyal.. Its a far drive from me anyway so Im most likely going to switch locations now
Price Creep! BEWARE!!!I first rented a unit in June 2020 for $59 per month. They increased it in December 2020 to $76 and now I received notice it is being increased in September 2021 to $88!That is almost 29% then 26% rise, and 50% over the initial price.Other than that, the staff and units are fine.A family member had a similar experience with them, as well, well before Covid, so it cant be blamed on that.I understand there are rising costs due to inflation, but nowhere near these percentages.Update after owners reply: thank you for wanting to improve. You can start by not raising my rent.
This was the most amazing customer service. It is so great to have people that love what they do and is willing to take the extra step to help out the customer. My stress level was really high but this experience help give me some much needed peace. Thanks to the beautiful lady that helped me.💜
Best customer service, received from Dshaunda, helped my mom with removing items from her storage space.
Great location, great staff, and excellent service!
Wonderful experience. Helped me out a lot. Found a great one for a great price!
Dshaunda was wonderful! She walked me step by step through all process
Dshaunda Is Amazing ! Shes Caring And Helps With Any Questions That You May Have ! If You Need To Store Your Stuff This Location Is The One To Go To ! ❤
The staff is friendly. There are no elevators to upstairs units. There are no air condition in hallways. They do have rolling dollies which makes your trips with your personal belongings easier to get to your storage unit. The units are clean.
I had a really good experience today with Princess. I had a small issue with my online rental, but Princess was very informative and I no longer have any issues. Public Storage need more people like Princess.
Asked dshaunda for help and she was more than helpful
Dshaunda was very helpful and pleasant with my process today. She went above and beyond to help me find the perfect space and price. Five star service!
Mrs. Dshanda is great!! I was a little iffy renting a storage unit seeing as I drive OTR but from beginning throughout my rental term she has assured me my property is safe and secured. I have come in at different times of the month an always receive the same pleasantries upon entering ending in the same result of my property being safe an secure. Thank You
Princess was amazing got me moved in, such a pleasant caring lady, answered all my questions, unit was clean and she also brought us water as we where unloading the truck. Thanks again I really appreciate you ps has a great employee
Wonderful service, Ms. Dshaunda was very professional and helpful. I recommend this facility to everyone.
Princess was very helpful she is amazing even brought us bottle water as we where helping us moving in thank you again
I really enjoyed my time over here Dshaunda is very professional and helpful she will take care of you and your property
DeShaunda is an awesome sales representative. She is very polite, helpful and knowledgeable of her job.
Today 7/7/21 I came in this location for boxes this location have the best customer services and friendly. I was a a little down and they lifted my sprint Shawndra and Bri all 3 of you Thank you
These ladies are so friendly here and super helpful every visit !
Outstanding customer service, I received from Dshaunda. Although I didnt rent with your location, you went out and beyond to help me find another location that was within my price range. Outstanding customer service!!!!
I wish I could give 8 stars for Deshaunda &Princess has great customer service and helping me download the app to my phone
I have dealt with Dshaunda. Amazing Customer Service! Went out of her way to help me. I am a 2 time renter and customer service made me come back. Keep up the good work!
I came back to this because Dshaunda is always helpful.
Amazing customer service i was treated like family from the minute i walked in the door all the way until i was checking out. would definitely recommend this location. :)
DShanda helped to keep my rate reasonable and affordable for me. Great customer service at this location. Thank you!!
Just needed some moving supplies, needed to get in and out quicky, and Ms.Dshawnda was so helpful.
Good. Dshaunda. Thanks. For. A. Kind. Deed
Dshaunda was Very helpful and so kind
Dshaunda is very helpful and sweet. The staff helped me very quickly and made the process quick. They have exceptional service.
Dshaunda was very helpful
Latoya has very great customer service and she is amazing and very friendly...
Dshaunda was great. Cheerful and very professional. The unit was clean and the facility well maintained.
Great experience thanks
Met the nicest workers, Dshaunda and Veronica, Great customer service, the property was very clean, dont regret renting at this location.
Shawnda helped me understand what to buy for when I move
Wanted to recognize Dshaunda and shanek, on their outstanding Customer service and great job with helping me through a rough situation . You ladies rock.
Best customer service...clean facilities..
Princess is great communication and patient
Outstanding explanation from Dshaunda about the contact less Rental. I rented that same day . Thank you for thinking about potential customers safety.
Deshaunda was very helpful with me getting supplies, simple and easy
Great customer service, friendly, explained everything about my storage. Was looking for Dshaunda, but Esther helped me out. Thanks again Esther.
Rented my 2nd unit at this location, Dshaunda is always friendly, with great customer service.
Dshaunda is the best, she gives the best customer service, every month I come too make my moms storage payment.
I received outstanding customer from Dshaunda, Im lucky to have stumbled across this location
Visited office this morning, thank you for the great help this morning, and Great customer service.
Completed my e rental, and Dshaunda stayed on the call with me until I was done, Outstanding Customer service, Im glad I chose this location.
Great customer service from Deshaunda and Princess
Dshaunda was Amazing! She got me to in the prefect size, which is great for my budget. Highly recommend for anyone moving/relocating!
Ive had a unit here since 2014 and Ive recieved nothing but helpful and kind service from the ladies that work here. The rates have gone up since I first got the unit, but its still pretty inexpensive compared to other facilities in the area.
Ms. Dshaunda was very helpful even with the social distancing set in place. She let me view units for my mom. I definitely recommend going to see Ms. Dshaunda
Awesome customer service, Shanek and Dshaunda, thank you for being so understanding and patience, during my contact less rental. You guys rock
Dshaundra has helped me a lot, when I didnt understand storage. She has the best customer service, Im happy I chose this location 4 years ago, and Im still there.
Great customer service, Dshaunda.
Received a call from Dshaunda, after completing my E rental, very professional and welcoming.
I just called with a few inquiries and Dshaunda was MORE than helpful. She answered all of my questions very clearly and professionally.
I always come to this location to make my payment, Dshaunda and Esther is always so pleasant
She’s kind, understandable, and helful
Came to this location for future renting and Dshaunda was very courteous and patient with me as I am relocating to Ga soon. She made my day with her positive attitude!
Dshaunda and Lisa was very helpful. Great customer service.
Dshaunda was very professional and customer service was great.
Dshaunda did a transfer, and was nice and walked me thru everything, helped me save my money.
Stopped by to check rates and was absolutely impressed with how wonderful, nice and helpful Jazmin was. I ended up renting a unit without the need to look anywhere else because she made me feel confident and comfortable and knowing I would always have a pleasant person here each time I came to my unit.I wish each company I interacted with had employees like Jazmin.
Shaunda was very helpful and knowledgeable. She made me feel comfortable even with the social distancing in effect. Go see her !
Good good people
Always Receive the best customer service from Dshaunda, and staff. Thank you all
What a good impression that Jazmin gave me today she was very professional, up beat with a beautiful smile, and she made my so happy when she showed me the property and the space that I was getting I almost passed out on how much of space she offered me. Job well done instead I would like to give Jazmin a 10 Stars instead of 5 Good customer service 🤩💯
Greatest customer service was received from the managers, Dshaunda and Shamek.
I had a great experience with Dshaunda.
Dshaunda was really nice, and showed great customer service !
Dshaunda was amazing she really helped out a lot . The customer service was impeccable.
Both Towana and DShaunda were very cordial while assisting me with choosing the best size unit. I also appreciated that they both wore masks and strictly enforced social distancing, while still being polite and friendly. Thanks ladies!
Great location, awesome Customer service i received from Esther and Dshaundra. Thanks ladies
Called location with questions, Dshaunda answered all of my questions, this location has great prices !!!!!
5 stars for the lady working the facility. She was great! The Public Storage pricing policy was not. Worse than the cable company when it comes to existing customers.
Dshaunda showed me the units available and was very friendly, thorough and professional. Both her and Jazmin were very nice and helpful. I selected a unit and am very happy with my choice. Would definitely recommend.
This was the best public storage experience I have had!!! Jazmin was extremely professional, very knowledgeable, and friendly. They helped me get the right storage best for my needs. This place is extremely safe. Police officers patrol the area. It was a little tough getting used to the gate hours but for a women safety, cleanliness, and professionalism was a big plus for me. We were practicing my code on the gate and a guy came in and hadnt put in his number, they made sure to stop him and verify his identity. Wish it was like this everywhere.
Dshaunda is very professional and very helpful she answered all of questions.
Dshaunda & Peggy were very welcoming when I stepped in the door. They made sure all my questions and concerns were answered. Good job ladies
Customer service was excellent
Always receive great customer service at this location
Always received great customer service from this location. All the employees are nice
My high expectations have NEVER been disappointed!.... AGAIN, Again, and again!!! I Love, love, love the customer service. The manager and staff is thoughtful and friendly. They always make sure I am informed and they assist me with any issue that may arise. Best facility...hands down!!!
Norma is awesome. I stopped by public storage because I got lost on my way to a party. i walked in and ask for directions. Norma helped me out. She was very patient and always had a smile on her face. Also, she has a great sense of humor. When I was almost out the door, I figured in asking her if she can quote me a unit for some items I needed store. She gave me a great deal. I appreciate at her for that. I will definitely return. Please go by and see her. :)
When I walked in I instantly felt like the environment was cold and unwelcoming but to my surprise it was the complete opposite. Sparkle was very welcoming, kind and knowledgeable. She went above and beyond and I will truly return to this location if I ever need storage space again.
My experience at this location has been great. Dshaunda was awesome to work with!
Came by this location to inquire about renting a storage unit. Property was clean and Tawanna was polite and helpful. Definitely will return
Outstanding customer service, was looking for storage, rented here. ALL of my questions was answered, and I didnt feel pressured to rent the unit. Thanks Dshaunda
Great customer service and management! They helped me find exactly what I was looking for with a great price. Highly recommend using this location!
Rented in the past at this public storage location, because I always get service with a smile. I came back, and still receive service with a smile.. Thank you to Dshaunda and all the staff members that Ive encountered, you ladies are the best.
Has been a nightmare from day one. Multiple break ins, rude people at front desk. I had a light burned out in my unit for months before anyone would do anything. I had to complain to the area manager who finally helped me. I had an issue with my code on one occasion. It was about 20 til 6. The lady working wanted to go home and said she does not have to help me with the code issue. I need to come back a different day. I got upset and asked to speak to a manager. She would not let me. SHe threatened to call police unless I left now. I can go on and on. My rent started at $60 and now is at $140. They constantly raise it and you cannot do anything. I just saw on line I can go to another public storage closer to me for half the price.Also, Once you enter your unit, you have limited time to get out or the gate locks you in for the night. Be aware and make sure you know the exact time or you will be locked in. I am gone soon.
Princess was awesome
Towana was very nice,answered all of my questions. Outstanding customer service
Towana was very nice, and gave outstanding customer service, when I came to make a payment, although my storage is out of state, she was able to help me.
Meko is the best! Great attitude and was willing to help me with all my concerns, even though Im not renting at this location today, she made sure I understood everything. Thank you Meko!
I usually deliver packages to this office, Ms. Dshaunda is always smiling, and gives outstanding customer service.