First time I visited and was very skeptical about Sephora!! But after scheduling appointment and met with the beauty advisor, I was very glad, as the advisor clearly understood the purpose of visit and did not rush us through to buy product. She gave recommendations based on requirement . Now its a week time and I could really see the difference. Thank you to my Beauty Advisor (Ms. Liberty Robbie) :)

The store is well maintained and the staff were very helpful and pleasant.

I visited this Sephora for the first time. Staff was super helpful!

Theres one lady that works here thats really horrible. Shes got dark hair and she looks like shes got adult acne.

Bri the makeup artist was soo helpful!! I had under eye laser treatment and my eyes were so red. She found the right brand and color for my skin type. She is so knowledgeable about all the products. Bri impressed me so much I bought a tinted moisturizer too. Thanks for all your help Bri!

Staff is super friendly and patient, love the Sephora brand lipsticks, lip glosses, and eye/face masks in particular!

Its a womans personal closet all the makeup she needs eyeshadow lipstick nail polish perfume lotion body wash purpose tour

I love the variety of things and the prices are amazing for designer makeup for my daughter

Clean and staff provide excellent customer service

This is a good sephora store. The employees are very helpful and kind. Many stores have rude ones that dont believe you understand makeup and skincare. But not here they were great. The store is very busy but not overly so. The employees keep everything moving along quickly so it doesnt get overcrowded. They checkout line moved along quickly as well.

These ladies have it totally together! Quick, friendly, not over solicitous.

This location was ok. This place is hit or miss as far as service is concerned. One time I went the two sales people were very attentive and helped us a lot. They made good recommendations and helped us try on make up. The other time we went the sales people ignored us even after asking for help several times because they had a friend they were talking to in the store the whole time. This place is either good or bad depending on the sales person. I like a lot of the products they carry, however, I wish they would carry a A few more natural and organic products lines. Unfortunately they carry fewer make up from our favorite make up companies. They stopped carrying my favorite make up and don’t have a lot of options from the healthier choices. I recommend this place if you don’t need help for anything like finding or trying on makeup.

Kept bugging my granddaughter to join their perk rewards

These ladies are so nice but oh god are the lazy. They never want to color match. Their lazy habits make for many trips back to the store. I’ve been driving 30 mins further to the Deer Park location for better service.

Normally a location that has fantastic customer service that makes up for the smaller space and less variety of items available to purchase. However the customer service is starting to slip and is making me consider avoiding this location in particular.

Very helpful. Sweet to my children (11 and 9). Let them have sample of perfume and helped me with my selections on skincare products. Will only go to that location because of the customer service.

Lauren, you suggested my daughter used some green tea face wipes. Her face glowed the next day I couldnt believe the difference after one night! Thanks for explaining so many products to me with great patience.Some reviews say the staff isnt nice. Ive never had a problem, they always take time to show me different options. Or if Im just looking around, they always let me know they are available to answer questions.

They dont offer as much as other stores they have as far as high end luxury brands 🙁 also for the area the employees are rude not all but most ignore you if your undressed.

Everyone makes you feel very welcomed. Always receive great help & recommendations unlike other Sephora’s.

Fast shopping when you have good assistance! I loved it@

The employees at this location are rude. This is a consistent theme every time I visit the Vernon hills location. I’ll stick to deer park from now on.

The one in Vernon hills inside jcpenney is amazing the employee Bianca or(B) for short is always great friendly and helpful

I went in to try a certain concealer and they totally dismissed my request. They showed me something different even though I told them several times after what I was looking for.v

I was in the store recently and I was helped by a young man, he knew exactly what i was looking for I was getting a gift for My wife she loved the makeup and fragrance overall was a great experience

Great customer service experience!

I was inside the store for twenty minutes and did not have a single staff member acknowledge me or offer me help. Disappointed.

Lots of makeup to choose from! Great staff!

My go to for makeup and skin care

Wide range of products, knowledgeable staff

Nice staff who are more than happy to help out.

Poor customer service. Lazy and rude staff. Will not be back again.

Helpful staff and an easy exchange. Lots of brands to choose from!

I love my cosmetics

This location never has what I am looking for.

Was able to find a couple things I wasnt looking for 😁 and enjoyed the visit.

Too pricey. Wife prefers Macys.

The workers r so mean and not helpful at all

Good

Heloful, patient, and friendly

Good store

Nasty staff

A very nice attention ... thank you ... they are so kind and with all the health security measures.

I love this place the best advice and the most exclusive cosmetics on the market. I definitely love him and wish to return