She did a good job for me Im dyslexic and she helped me with my new phone shes a very good person and I really like her she does a lot of good job on my phone she really helps pay good now I dont stress had to go there this morning and I needed help and she helped me shes a good person God bless and amenπππ₯°
Amazing experience I went there with some questions and looking for Rosa and this girl Danni was helpful and multitasking at the same time and speaker 2 language at the same time and I never felt like she put me to a side she was always kind and had a smile I could notice even with the mask on definitely coming back this is my main store from now on please get more people like her I know Rosa has the best team
I lost my Sim card tool and went to the store to see if they could remove it for me because I was sending my phone to be repaired.First impressions, nice store, looked new with all the latest phones and accessories. I live nearby so thought it would be a great place for my family and me to buy our phones.Second impression. Empty store with two girls busy on thier phones, one who ignored me and the other barely tolerating my presence. I asked the one who acknowledged me if she could remove my Sim card ( Ive removed Sim cards before and know that it takes about 30 seconds as best) she asked why I wanted to remove it - like it mattered and after completing her arduous task she told me that next time I need to go to a T-mobile store. I made sure to apologize for all the trouble and inconvenience I caused. And as per her request will definitely go to a T-mobile store for my future business.
I went in just looking at what they had for phones and Shandna was more than helpful and offered great advice in choosing a new phone. Thank you Shandna. I will be back.
Very fast service in and out for a switch from another carrier
Dodge store that I deal with are the best they help you out they get you up and running if I have a problem they solve it they are very experienced
Switched over from AT&T. The manager Shakeki and assistant manager Maria were so helpful. Very professional and patient. What a pleasure it was to deal with them. Thanks so much.
Good staff..chill little MetroPCS store.
Trey was very helpful... He went above and beyond to make my experience great. Ot that kind of customer service that makes me happy
Very knowledgeable and friendly staff. I totally recommend them. I have been here various times and they always serve me well.
KRIS WAS GREAT!
I love the metro pcs workers in all their stores they are knowledgeable,caring,helpful Rosa has a awesome team
Great customer service !
Started with a bit of a hiccup, but Talk More stood up and gave excellent customer service and fixed the issue for my girlfriend and her phone. Really appreciate the assistance, 5 star all around.
Stopped in today to pay my bill.4209 20th st vero beach.and the girl that helped me.(emp id taniao...) (82524).was perfect. very professional :James
I went to this store they harassed me because I had my service dog with me and I had broke my phone and couldnβt get into It to show them the information. They are rude and being I have a disability they have no right to ask me for anything. I would stay away from this store like it has the plague. Disgusting!!!
Always polite and courteous, pleasant to customers.
Rosa is the bomb! New management again and I hope they keep Rosa. She is the ultimate multi-tasker, very knowledgeable and friendly. All who work there are terrific.
Excellent service, 5+ stars!
Rosa and crew are the best, they went far beyond the extra mile to get me sorted out. THANKS FOR THE HARD WORK!
Air conditioning not working. Store was very hot
Maria and the girls there are Amazing π€
Awesome people working there the only place where I will get my phone from and her name is Rosa
Rosa is knowledgeable and finds solutions fast and competently. Thank you Rosa
Very rude! Apparently one of the employees was getting in trouble and I was the single only customer in the store but they went back and forth talking about this situation the entire time barely even looking at me. At the end I thought I would be a smart alec and I said sorry to interrupt and they actually thought I meant it they said oh no youre okay. Might want to take care of customers when you have customers.
Rosa was very nice and knowledge over all with great customer service and great attitude. Now this store is my only PCS #1 store. ππππ
Rosa knows her stuff, love her
They work hard & quick & help u understand UERS phone in ENGLISH & SPANISH AWESOME
Only issue i have is with corporate why do u guys charge me to switch phones if i own both of the phones y do u charge me to move my sim over and block me from doing it on my own that should be illegal what if someone is flat broke and has a back up phone and wants service on it but broke there main phone they have to pay 10$ just to get service on there back up phone are u kidding me at&t didnt do that to me possibly switching back just because of that plz change it if u would like to keep costomers
Switched to them 3 mos ago. Staff member helping me was very friendly, fast & super efficient. Ported phone #, trfd data & apps from old phone and educated me on new phone basics...all in one visit. Have since called 2 times w ?s & recd quick, knowledabe and friendly responses. Would highly recommend this store (20th St & 42nd Ave).
Lovin you ladies. You Rock my phone!
Not once but twice in 2 weeks had issues with 2 different phone and they had called and got my warranty for both phones get in there and go to switch to my new phone they found something wrong with my phones not one time both times they were in the same condition as they were when they ordered the warranty phone but said they wouldnt do nothing for me told me my only option was to buy a new one they shouldnt offer warranties if they wont back them. Dont believe it was the employees but there warranty rep or whom ever it was they called on them. Such bs I will be looking for a new phone provider. Just aggregates me been with them for over 8 years and they wouldnt help me out.
The worse location. Theyre so slow in there and rude. Cant complain to the manager because she the rudest. And they have no customer restroom. Even though the wait is so long in there.
Nice people great service
Always a long wait time. Their cell service is poor and
Always great service!
The employees are very knowledgeable
Great people and fast and friendly
Those girls in there are the best,especially, Rosa,the best
Not sure about there service. They were 10 minutes from closing, I tried to come in and they already had the door locked. Told me to go to the mall. Was very frustrating, will never go back.
No experience
Great service
Too many lazy workers
Its metro pcs
Excellent service
Very helpful
Slow & inefficient
Very busy
Super