Currently at Posh, with my mother, and was all set to buy a $145 picture frame, but we both needed to use the toilet first. They said their restrooms aren’t for customers. Seriously? You’re going to charge $145+ for picture frames and then tell me I can’t use the toilet? By the way, the front door says “no photography inside,” so here are photos from the outside. When I need to decorate the three empty rooms in my house, I won’t be patronizing Posh.
Owner went above and beyond to get me an item. Specifically, due to COVID the item was not available, but the owner worked with the manufacturer to have one custom made at no additional cost.
Mary Anne is very helpful and kind. They have the best Christmas decorations! They make wonderful one of a kind items that are made with very high quality materials. What I like best about this store is all their items are one of a kind and the quality will last for generations.
Posh! has been a wonderful establishment in Vienna for over a decade. The selection of quality furniture, accessories and silk flowers are exquisite. They have always been helpful and courteous when I shopped. Im sorry to see the retail location close and wish them all the best in the future.
Beautiful and exquisite! Excellent value for exquisite items. Very responsive to your needs, listens and makes recommendations, Delivers as promised.
Ha. No wonder this place has 2.5 stars. What a joke of an establishment! After reading the other reviews, it appear as though Im not the only one who witnessed the owner treating her customers terribly. I was driving by and saw that POSH was having a going out of business sale. I stopped in and was minding my own business when the owner (blond/grey hair) acted completely rude to one of her customers. So much for the customer is always right! The owner was totally out of line in the way that she spoke to the patron and even threatened to call the cops. Not to mention that the patron was Muslim and wearing a traditional head scarf. You can deduce what you will from this post, but a white lady berating an Muslim woman during Ramadan. Sounds like no place that I would ever want to frequent. If you want poor customer service and racist undertones, visit POSH! Not sad to see this place moving out of the neighborhood!
This store is so beautiful! Wanted to look for some end tables and Christmas items and was amazed at all of the gorgeous options. The sales staff helped me measure and took down notes of the size and price of each of the tables that I was interested in, so that I could go home and see which table would fit best. I also got so many beautiful Christmas items! I cannot wait to put them out in my home! I will be back and cannot wait to fill my house with their beautiful pieces.
This store doesnt even deserve one star. I also witnessed the scene that Kelsey described on May 20th 2019, and after reading these other reviews, Im even more convinced that the owner and her employees are terrible people. The customer that Kelsey described was an older Muslim woman wearing a hijab. She came into the store and it was clear that she was following-up on a previous interaction with the owner. The owner immediately lost her temper and began talking down to the Muslim woman, threatening to call the cops. The poor older lady kept her calm and appeared to be in complete shock as to why the owner was screaming at her. I think all of the customers were also in shock because we all just looked at each other in complete dismay. I cant speak to what happened after this blowup, because I left immediately in disgust. Who treats the elderly like this? Especially when theyre the customer. No wonder this place is going out of business. I just cant believe that in 2019 people are still treating others in this manner. After reading the other reviews, it appears as though customer service is an area where this store is lacking. I too had one of the employees following me around the store, as if I was going to shoplift. Dont worry, the items in this store are hideous; it looks as if costume jewelry violently threw up everywhere on the inside. If you look at the names of the reviewers who complained of being treated poorly by the owner and her staff, youll notice an interesting trend. The majority of the names are ethnic. Think its a coincidence? Probably not, its probably just racism.
Im writing because every time I need a special gift I find it at Posh. Im serous, this place is a lifesaver. The staff are outstanding. I rarely write about a store but they are worthy of praise. Call me. Jim
Absolutely the most unique interior furnishing design store... Cant wait to return....
Amazing store, inventory and customer service! We have found fabulousunique pieces in there! Will be back soon for more!!!!