Checkered Flag Toyota was great! I never felt pressured or hurried to make a purchase. I went in for an appraisal and walked out with the car I wanted. Easy as that. Car buying sucks and is draining, but Checkered Flag made it painless... best of all, no buyer’s remorse. 🙂

Helpful and friendly staff make this a great parts department. The people I have worked with are knowledgeable, well-versed in the cars, and patient.

Terry Ruffin has been my advisor since 2013 at Checkered Flag Honda before he was transferred to Checkered Flag Toyota. For all of the years that I have been his customer, I always trust his insight and advice for my vehicles. He is always honest about what services I need and only recommends if something is truly needed. Terry never pushes his customers into buying something just for the sales. Wherever Terry goes, I follow.

Shout out for Tom Torres!Friendly, informative, patient and honest ! Thank you Tom for a great buying experience !!

I bought a used vehicle the weekend before New Years, and my service experience with Jeremiah Francis was awesome! I appreciated his attention to detail and honesty. Both him and his manager worked with me to help me get into the car I wanted with a price I was comfortable with! If you’re looking for a new car and want help without hassle go see Jeremiah Francis at Checkered Flag Toyota in Virginia Beach, VA

Great customer service in the parts dept! Shipping was a little tricky (site needs to be updated to destinations outside of the US co tinent), but their assistance got my order to me. Great job guys! 😊👍

Order process, and shipping was fine, however, I have been ignored in attempts to return the item. I contacted them in a timely fashion after receiving the item to request a return. I received one response back with an offer to exchange to part. I delayed a few days before responding. I ended up having my local dealer conduct all repairs I needed. I explained this and requested a return. I was ignored. I contacted online support which supposedly relayed the situation to the dept manager and advised that I would be contacted. It has been over a month now with no contact. I would have preferred them to at least tell me that they cannot or are not willing to return the item for xyz reason than to ignore me. Bad business practice.

Shipped fast and fit perfectly. I really liked how on their site I could verify that the part will fit my model. Now no check engine light!

Looked up parts on line and they wanted 200.00 for shipping. Called the parts department next morning and they had everything on hand.

Excellent to deal with. Ordered a part and got it in 3 days. Super fast, great packing, great communication and the exact part I ordered. Will order again for sure!!! Thanks!!!

I received my part within a couple of days and had no problems what so ever with the whole process. I will use them again in the future

I want to thank Checkered Flag Toyota for the quick delivery and honesty I will definitely purchase from them again.RegardsArvin TomassiniKearny, N.J.

The shop is an hour away from me. The part I ordered was $4, and they charged me $8.95 in shipping! Great price on parts, but they make up for that by gouging you on the shipping costs.

Item was as describe...fit perfect..I appretiate the purchase and service..Thank you.

Very pleased with the price for my Prius floor mats and the fast order processing and delivery. A real improvement over my local Toyota dealer here in Charlotte NC.

Quality Toyoyta item, great price and fast shipping!

Prices are good but shipping a little slow

Order was processed,shipped in timely manner, status reports sent and items received, thanks

Received the exact part that I needed in a timely manner

Awsome service