Awesome customer service π they were very helpful in helping me choose a phone. The manager is very friendly and goes above and beyond to make sure I was satisfied and happy with my new phone. I would definitely recommend Verizon to my family and friends.
Manager Johnny went Above and Beyond to make sure I got the right deal. I had T-Mobile and their service was... ahem... really bad. I tried two times to get ported over to Verizon (online and in-store). Third time, Johnny worked it through. Very dedicated to the customer. Kudos!!
Great staff. Shannon made upgrading to a iPhone 13 pro a very pleasant experience. Her manager was excellent too and lead well by example.
This new store here in vista is cute n big the employee Shannon helped me out a lot Iβm not computer savvy and she helped me out the new 12plus is awesome n easy to use thank you shannon again ur awesome n very acknowledged in all areas this store is blessed to have you working for them thank you again
Johnny was extremely helpful and friendly when we purchased our new phone. He transferred all our files to the new device and was so patient explaining the features on the phone. Johnny really made our experience enjoyable! We will definitely be repeat customers.
This was the most painless trip to get a new phone ever. Knowledgeable, friendly and he made sure I wasnt overpaying. Great experience
These guys were great. They helped me get the product I wanted, answered all my questions and were flexible with my schedule. Would recomend.
Jose was very professional, helpful, friendly and knowledgeable. I would recommend this store and Jose to anyone needing assistance with their phone services.
He was a nice guy, was able to help me pick a phone suitable for my needs.
Johnny is always such a huge help every time we come into the store. Heβs extremely knowledgeable and is always willing to take the time to save us as much money as possible.
Great customer service, Very helpful and he sure knew his job. Great employee. He not only set up my new phone but also put my old phone on my sons line.
Very polite, efficient service. Good to have a Verizon store closer to home.
I went explained what I wanted and left in half an hour with a new phone and the contract I asked for. Cant ask for better than that.
Great customer service! Had a full house of customers & was able to help all of us at the same time & get us out of there quickly!
Needed to upgrade an old phone, these guys had me on my way quickly, great serviceβ¦!!!
Jony was super helpful with my business account which was a bit complicated. Got me in and out in a record time! Great service.
JOHNNY was easy to work with and straight forward! Please hire more back up for him thereβs only so much one person can do!
Super fast hassle free service.Would recommend!
Great costumer service, Johnny helped me get the best deal on a new iPhone. Will be recommending this store to all my friends.
Excellent service! Trading in my phones and changing service providers was a breeze! Gladys and Jony were easy to work with. Iβd recommend this location to everyone.
Jose and Jony are super awesome and helpful made everything super easy! Professional and friendly. We added a line and upgraded super quick and easy. Thank you!
Excellent customer service! Johnny was the only representative in the store and I was impressed with how well he could multi task amongst various customers (there was a total of three customers including myself when I arrived and we all came arrived around the same time). I was on the phone for over a half hour waiting for sprint to answer so I can get my account number to do a port in, so I was able to see Johnny work with even more customers. Johnny was consistently friendly and personable with every customer he encountered, even those who were a bit more difficult (I witness him work with an elderly man who didnβt understand the difference between a sales rep and technical support). Johnny sincerely goes over and beyond for all of his customers.
Johny was very helpful in n setting up my iPhone. Heβs patient and answered my questions. The place was really clean and covid compliant.
Jony was great! Very patient and helpful!
There was very good service and very good offers. They were very polite and patient and explained everything very good.
Johnny was very nice, fast, and amazing...I was out of there in less than 10 minutes...definitely recommend!!! Oh and very Covid sanitary for those whom are concerned!
Johnny was very helpful and efficient. He was able to quickly maneuver through our issues and saved us money.
Great service highly recommended π
Jony was awesome. Helpful, friendly, informative/knowledgeable, personable, and patient. Even though his system kept glitching, he remained calm, kept us entertained by conversating with us and kept us in the loop. He updated our account to fit our family and saved us money as well. We will continue to go to Jony because our experience was truly golden today.
Excelent service.Very knowledgeable on everything and quick service.I highly recommend to visit this Verizon store.
Great customer service, the place was pretty busy with not too many employees available to help each client yet they still managed to use their time very efficiently helping each of their customers without too much wait and great attitude.
My experience with Johnny was incredible.
Johnny is a great manager along with his 2 other associates. It makes me like staying with Verizon. The building is clean and cool as well. Very good experience! I will come again when I need to π
The host was great. He also had an assortment of supplies (tissues & hand sanitizer) in support of containing the spread of this pandemic. He also encouraged a minimum 6 working distance and the consistent wearing of face masks. All my problems were resolved as well as providing contact information for an anticipated need. Great service from start to finish. Also dealt well with having multiple customers.
Pretty great experience overall. Johnny gives it to you straight, no hidden fees or any shady maneuvers. Real nice guy and quite knowledgeable with any tech questions you may have as well. Store was clean, friendly staff, and the whole process was fast considering they had to order my model first!
Great costumer service, fast and easy. Made my upgrade experience amazing.
Jasmin was welcoming and helpful as soon as I walked in. She and Jony helped me from start to finish with buying and setting up my new iPhone. They were very patient, going step by step backing up my old info and making sure all the data were transferred properly. I enjoyed my customer experience and will definitely return with my family when we need to upgrade our phones or have issues. I would recommend them to my friends & family without hesitation.
Jasmine was friendly and professional. She helped me find the perfect phone to fit my budget. She was knowledgeable on the features of my new phone and helped make sure I had the accessories I wanted and needed. She even set up my lifetime warranty on my screen protector for me!! Beyond the extra mile!!
Great costumer service. Ported from T-Mobile and was a breeze to get it done at this store.
Johnny was very thorough and super helpful. Makes getting a new phone during a pandemic a breeze. Very happy with the service
The store manager Jony was very helpful with assisting me in purchasing a new IPhone. He clearly cares about customer service because he was able to help me with my new purchase, take care of a return over the phone with his DM, AND help train his new co-worker. This is a new Verizon Store and Iβll be sure to return for any future assistance or purchases.
Its a much needed store in this location. Customer service was on point as usual! Love my verizon!
Fast and easy! Jony is super nice and helpful. He set up my phone, transferred everything over and gave me a tutorial. Loving my new note 10+.
Jony and Jasmine were so very helpful and spent a lot of time with me showing me how to use the new phone. Highly recommend.
Came to get a phone here. Lots of phones to pick from and the people here know what they are talking about when it comes to phones. Process was fast and easy. Thank you guys for my new Note 10!
Great costumer service at this location. Fast and easy coming from ATT.
Johnny was very helpful and we were in and out in less than an hour for upgrading my phone.
Jony was very helpful and professional. Got a new phone here! Highly recommended, he knows his stuff.
Jony was very helpful!! Heβs courteous, fast and answered all our questions. Thank you!!! My husband and I will definitely tell our friends to come here!!!
These guys were so awesome!! They answered and managed all of my concerns and helped me walkout with a brand new phone and smart watch :) definitely know where Iβm going if I have any questions!
Donβt waste your time here, Iβve been to this store a couple times now and every time I leave in disappointment. Today I call and ask for a certain area code and they say no problem so I make the journey down there only to find out theyβre happy to sell you a phone the you need to deal with Verizon and pay their fees to change your number the the desired area code! Why not just tell me before hand.....Every time Iβve been there itβs always something......
Jony and terry were great! They explained everything and helped us find the best plan and get two new phones and an Apple Watch! Great service
Terry was so, so very helpful! Iβve been without a phone for FIVE days & she helped me through the whole process of getting my replacement phone & setting my new phone up. What personal service! Go visit East Vista Way Verizonπ
Jony spent a lot of time to help us with getting new phone and with account issues. Thanks
Knowledgeable staff and very patient. Highly recommend coming here for any Verizon needs
Jony is super helpful and patient. Highly recommend!
This was one of the best verizon stores we been to most of the phones on display are in store and some most be ordered. They give you your option of what phones you can buy with a small 2-3 paper booklet. Im going back every time I need help.
Johny and Rocky were very efficient and knows their product.Very helpful . Would recommend. On a scale of 1-10, I give them a 10.
Came in to switch from Sprint, Jony worked hard over several days to accommodate our request.
Johny was amazing! Helped me get a new iPad and helped reduce our family plan!β€οΈ
Jony was excellent. Great service!
Had a great experience. Jazmin and Javier helped me get my plan situated.
Friendly and helpful service
Came into to pay bill and askrd questions about phones. The people here are very knowledgeable and courteous.
Fast easy and very informative.
My husband and I got a new phone and ipad, from Jony at this location. He really went above and beyond in helping us. I am so happy we went here instead of an apple store. Great service, he helped with lowering our plan, and getting us discounts wherever he could on our military status. Thanks Jony.
Best customer service by Terry! Got my questions answered. Overall great work!
I came to pay my bill. Jony was soooo great! He suggested that he could save me $25.00 a month by changing my plan to 3 gigs.I am so grateful to Jony for taking the time and suggest this new plan!Thanks to Jony Im a fan for life!
Had an excellent experience at this store
Jony Diaz very nice gentleman .Very helpfully went the extra mile. Super nice !!!β
Came in and Jonny, Jasmin are amazing!!! Great customer service!!
Decietful salesperson who sold us a grimy bunch of baloney...took us a lot of effort to untangle
It was great service the manager is really nice and helpful.
Got new phone was fast and easy! Highly recommend!!!
Excellent customer service, great store.
Came in great service from Jony.
Johnny helped me incredibly!
Went during working hours but the doors were locked and the phone went straight to voicemail.
Javier was extremely kind and competent
Great customer service!
Fast reliable team
Ready For A Business
Very good service with Jonny, a very attentive friend and above all intelligent, he knows how to do his job very well and has an answer to any question you ask about his work. Keep doing the great job sir.
Good service and friendly I recommend it
Very good and friendly service