Always a pleasant experience, however this time trumps all of them on amazing service. I moved out of the state and was back visiting family. I’ve been having a leak in one of my tires, but no one was able to find it. I decided to bring it here to see if they could, as it was getting worse. I didn’t want to drive back home with the leak. They took the ten minutes to help me, even when they were so busy! They found the leak and patched me up and sent me on the way. Thank you!

Was visiting town from Baltimore, and had a leaky tire, plus two others that were wearing. Decided to replace all four, and Waterville Tire Center gave me a great deal on my favorite brand (Falkens). They did a great job installing too. Would definitely return if I was in town and needed anything tire or rim related!

Bought four new tires for a service van at the end of February and had them mounted and balanced. An egg-shaped lump appeared on the side of one tire. I took it back to see if it was under warranty and was told that I got up against a curb. There were no scrape marks from a curb. The van gets parked in driveways, not on the street. I am a very dissatisfied customer.

Yes they have good prices. You can never get them on the phone though and when I went all the way there to speak to someone for a quote. I waited 20 minutes before anyone attended the desk just to find out they dont give them. Total waste of my time.

Did a great job at getting the tires we wanted and installing them as promised for a fair price

Best tire prices in town keep up the good work. Also fast and friendly

I have been going to Waterville Tire Center for years. There was an issue with the wrong tires being put on my car but the issue has been resolved. I won’t get tires there again. Had very bad customer service the day after installation…from some name-unknown woman. Problem was actually fixed at Skowheagan tire. Very disappointed. They Really need to make appointments….. 4 hours of waiting isn’t worth a discount price.

Kind of frustrating having to wait just about 4 hours at this place to get 4 tires put on (7:50-11:50). Especially after being told two days prior to come in any time over the phone, then coming in the day prior and being told they actually couldnt do them because they were booked despite saying they dont do appointments, then being told to come early and get there before they open and be greeted with 8 other customers who have been told the same thing. So overall speed, readiness, and the fact they dont do appointments and are honestly super unorganized should make it a 1 star.However the service is a little bit equal to your price (low), which compared to most places in the Waterville area, you probably wont get a better price for tires.So you might as well buy the tires here and get them done somewhere else that wont take what feels like 5 years. Otherwise youre paying cheap tires for a very slow but acceptable service.2/5

These guys go above and beyond. They dont get any better than Waterville Tire! Great people and great prices!

It was great. My car runs nice after replacing 4 tires and it was much cheaper then the other quotes i was given even with road hazard warranty. Thanks.

Great customer service. Will never go anywhere else. They will beat everyones prices

All I have to say is WOW!!! They beat any store I called in Maine for tires. Also beat anyones price for mount/balance.Mike was truly the best employee Ive ever worked with, HANDS DOWN!!!! I will be doing all my business with them including family and friends. Thank you again to Waterville tire and skowhegan tire for there help also. 👍👍👍

Walmart had the same tires 20$ a pc cheaper

Always great customer service with Mike and his crew. I will always go to them for all my familys tire needs

Mike is so helpful and the techs there are great as well. You have a customer for life.

Love this place. Always the best customer service, very knowledgeable about tires and the like.

Been going to Waterville/Skowhegan Tire Center for many years. Always courteous and I am in and out quickly. Prices are very reasonable.

Place I go to purchase tires everytime good prices and great employees... I just think they need some more employees at the moment so if your looking for a job come help theses guys I think I only seen one guy out there today but he was doing an amazing job working on my buddys dodge so I recommended theses guys

Had tires put on this past winter and went to change them back over myself and all 16 lug nuts were either stripped to tight or cross threaded. Definitely need to invest in better workers.

Phone is always busy because there service is the best in the kennebec county. I recommend them to anyone looking for a good deal. I travel over 40 miles to get my tires there...

No faster service for the price.There is a need for a desk supervisor since I know that the phone is constantly ringing...but hey...thats a good thing for sure.

There sometimes busy but there the only place I will buy tires from my niece paid 500 for a set Walmart wanted just short of 900 without tax. Took a friend there today he paid 359$ for all 4 new tires he had an Appointment at tire warehouse tomorrow they wanted 300& plus tax and disposable so he was a very happy customer there highly recommend you wont regret going there

Mike once again hooks a brother up. Thank you so much. Being on Friday

Great service and prices!

Their service is excellent...the only downside is the waiting time because theyre always so busy

Fast service got us in and out within 10 mins wat to go guys your the best

Brought my car in for state inspection and the service from check in to check put was excellent. No long waiting time and very prompt. I would recommend to anyone the wonderful customer service

Very nice group of people working there. Very helpful, very knowledgeable on what i needed. Would highly recommend

I have done business with WTC for the past 10 years and Ive never been disappointed with the courtesy and promptness they display. I would recommend them to anyone

EXCELLENT SERVICE. Any reviews of them taking a long time must have been on a super busy day, because we were in and out. I would be more suspicious of a shop that just rotated tires all quick and inattentive, just to get me out of there. This place didnt do that. They knew their stuff, and took the time to do a proper job.Service: great.Quality: great.Cost/value: great.I will definitely be returning to their shop.

Good service

The nicest people to work with. Honest, and dont try to upsell you something you dont need. Very grateful to them for their help, theyve been wonderful every time!!And their customer greeter puppy is the cutest!!!

Good service good food

Get prices first time going here and glad I did Justin was very helpful

Mikes the man best place around

Great service fair prices great bunch of guys

Good shop.

They are just the best

Best place to buy tires in this area way cheaper than anyone else in road hazard warranty

Great service, but a bit slow. One guy hustled while it looked like other guys were just taking their sweet time.Still service is great.

Great selection of tires & accessories We buy lots of tires here. Great service & friendly people with competitive prices. Thanks

Great fast service decent price. And was very pleased spent about 650 bucks on tires that I know will last.

Good guys

Fast friendly service

These guys are amazing! So friendly and helpful. Best prices on tires and service anywhere in Maine. This is the only place I will go for tires because you will not find a better deal or more honest, friendly and knowledgeable staff anywhere else.

The BEST in customer service and prompt finishing time. I took a tire in to be replaced and put on the rim it was fast and very affordable. No wonder they were voted best tire center in waterville 14 yrs running!. Thank you one happy customer.

When to them to get two new tires and there where very nice. Did not take long for them to get my car done. Just want to say thank you to everyone. I recommend them to anyone out there. Also they have great prices on tires

Super cool place, willing to beat the other tire shops prices. Didnt take very long either.

Great service they were closing they were leaving i was only there to take winter tires off they said pull it in an got right on it highly recommend

Mike was Awesome! He fit me in! Rotated and balanced my tires in 20 minutes on their busiest day of the year! But the best part is this service is included with my purchase of Goodyear 20Truck Tires! Love Waterville Tire!

Amazing customer service, with great prices. I was told the wait was 45 min. They were done in 40. Exceptional service from knowledgeable staff.

Best price on whatever tires you want. They back up their work. Thanks for a great deal.

Awesome place to do business! The workers there treat you great and let you know whats going on when you are getting your tires done. Highly recommended!

Great service and super honest. We came in to get a flat tire replaced and they could have just sold us a new tire but they inspected it and repaired it for just $20. Ill be coming here from now on.

Staff was friendly and helpful. Despite having a full garage they managed to ensure my vehicle was able to be serviced before I left town for a few days trip.

Best tire shop ever.

Called and got quoted $55 and change for a tire swap over. The guy inside was awesome, let me drop my car off before work. Considering across town they charge $75 and change for a swap over.... I’m more than happy to walk away with paying $50!!!! I’ll be going here from now on.

Had them swap tires on my Escalade and they couldn’t of done a better job in terms of service, pricing, and fitting me in same day for mount,balance, and alignment. Mike is your go to guy over there going above and beyond to make a customer happy. I’ll be back for sure

The service is great they help me out anthey had me out as fast as they could will be back

Everytime I I need something Jeremy and his crew have always been great! I will always buy my tires there. Today they found a screw in one and replaced a stem on another! Because I buy my tires there there was NO CHARGE! Thank you Jeremy and crew!😁

Went on Saturday morning for tires and tire swap out. The manager was very helpful even though they were swamped! He had a lot to deal with and I asked if I could purchase the tires and return later. He agreed and went to have then studded for me, the guys down stairs forgot so I ended up waiting 3 hours, but the manager compensated me for my time. I found out later when I returned home that whoever serviced my vehicle broke 3 of the alloy wheel caps, missed about half the studs on one tire, and got grease all over the inside of my vehicle. Great manager, terrible employees

Mike was awesome. Quick. Kind. And professional.Fourth flat tire caused by nails all within a month. Each family member has had Waterville Tire assist us, along with AAA. Thank you Mike.

Always the best deals around

Best place around. Mike and the boys are awesome.

Best place for your tires. Best service, best choices, best prices...whats not to like. They go the extra mile.

Theyre the most affordable tire company in town, which is a plus. However, they dont use a torque wrench when putting on lug-nuts unless you ask them. This should be standard procedure as slamming on lug-nuts without the proper torque specifications can damage brake components. Do your research and find out the torque specifications for your vehicle and be sure to ask them to put the wheels on correctly.

They have great prices and work hard to get folks in and out of there. You got to give those guys their due they are humping tires out side NO garage! So I guess that keeps the prices down.

Ive purchased a few tires and a couple rims from Waterville Tire, they are very reasonable .. excellent service and your treated with the utmost respect .. these guys know there business! Keep up the great work.

Totally Professional.....Mike and his crew are absolutely fantastic!!!

If only you could get a phone call through ! phone system really sucks.

Great friendly service and they will really work with you on price

Fast friendly service priced right

Excellent service....they also stand behind what they sell. I recommend them highly

Ive been going to Waterville tire for about 7 years. They use to have great service. The last to times Ive gone theyve broken studs. This time not only did they break a stud they crossthreaded 3 more. They are the cheapest place in town but you get what you pay for.

Awesome place, fast service, very nice people to do business with.

A great place to get tires

Great tire prices and service

Great guys

Very good service and variety. A+

I had my sons atv tire fixed friendly service at a great price

Great guys who will look out for the best deal for you without sacrificing quality!

Good prices, fast and friendly service.

Good prices a little slow on the service

Had to update my review. They took right care of getting me tires and dealing with the warranty on my kelly tires. Will definitely continue to do business here.

Its a great place to buy tiers

Quick, friendly, honest service no surprise fees.

Good service, good workers.The place is always busy, so be sure to go first thing in the morning.

In and out in a few mins tire service man very polite

Friendly service and they stand behind their work, above and beyond.

Nice people. Good fair prices

Great customer service. Fantastic warranty on all tires.

Great customer service, quick and easy

Been using Waterville Tire for years now. They will match any price, make special orders and the service is always great

Always friendly, knowledgeable.This is the only place I ever take my vehicles to.

Very friendly with prompt and professional service and pricing was very reasonable

Excellent Service with honesty and integrity!

They have great workers n there very affordable

Great experience, happy that they took the time to help my daughter!

Great tire prices and great service. I dont go anywhere else!

I was horribly disappointed in the quality of service I had with getting my tires installed at Waterville Tire Center. My brother ordered tires for me from Goodyear, online, because he is able to get them for me at a discount. He set up an appointment for them to be installed yesterday morning at 9am at Waterville Tire Center. I walked in at 9am, and waited 5-10 minutes for any staff to appear to find out what I was there for. When the guy finally came up from the garage bays, I said that I had an appointment for 9am to get my tires changed, and that my brother had ordered them for me. He seemed flustered, and I at first chalked it up to them being busy, since there were probably half a dozen people sitting around waiting for their cars to be worked on. He checked a hand-scrawled list on his notepad, didnt see my or my brothers first name on the list (he only asked for first name), send another guy to see what size tires were on my car, and then said, Oh, we have those in stock, those arent special order. Never asked me what kind of tires I was there for, so I assumed he had my Goodyear tires that I was scheduled to have installed in stock. It takes 45 minutes before they ask me to pull my car into the bay to install the tires, and another 45 minutes to install them, but when I check out and leave, I realized that these werent Goodyear tires. I walk back in and tell the guy this, and he says, Oh, you ordered them online from Goodyear? Well, you were supposed to show a confirmation email. You should have ordered them through us. No apology. No explanation other than apparently its my fault that they put the wrong tires on my car. Then, when they went to swap my tires for the correct ones, he cant find them. He says he called Goodyear, and the tires just arent here. He claims they never got a confirmation email from Goodyear. He puts my old snow tires back on in the meantime. I check with my brother, and yes, hes got the confirmation email. He calls Goodyear. The tires were sent to Waterville Tire Center. My brother calls Waterville Tire Center and says, No, the tires were sent. They should have arrived on April 24th. Where are they? Now, the story is apparently that they were shipped to this guys other tire center in Skowhegan. What? First the story is oh, the tires are in stock, then you say they arent here and werent sent from Goodyear, and now they are apparently in Skowhegan? The guy also says that he just didnt understand me. Really... How hard is it to understand, I have an appointment. My brother ordered tires for me.? I speak perfectly clear English. He made no attempt to understand me, and just assumed that I was going to take whatever old tires he wanted to put on my car, because he couldnt be bothered to find out what tires actually were ordered and supposed to go on my car. When I called him on it, he didnt even have the grace to say, Gee, Im sorry, there must have been a mix-up. Let me see if I can make this right for you, and instead kept blaming me, while spouting an ever changing story in an attempt to cover his ass. At minimum, this place is utterly incompetent. At worst, they were trying to see if they could get away with giving me cheap tires and keeping my Goodyear tires to sell to someone else. At my request, Goodyear cancelled the order, so hopefully they will get the tires back, but goodness knows when, since who knows if they actually are in Skowhegan or Waterville, or on someone elses car already. I have no idea why they are a Goodyear authorized installer, but they should not be. I will never be using them again.