My wife, 2 young daughters, & I drove from Orlando to Audi of Melbourne one afternoon for the sole purpose of looking at a specific vehicle in their inventory. Theresa, Audi’s Internet Salesperson, was extremely helpful prior to our arrival. She provided details about the vehicle and started working on the numbers via text/email while we’re were on the way. Once we arrived, Theresa came right to us and asked if we needed any refreshments then introduced us to Tony Power, who would be taking providing further assistance for the remainder of time spent at their showroom. Tony was very helpful, patient, and understanding. Keep in mind that we had our kids with us who, at the time, were 2 & 4. Because of this, we were each allowed a test drive in the vehicle (while the other made sure the kids didn’t break the new Audis). During the test drive, I had mentioned that my wife started the year battling cancer and so I had spent months searching for the perfect vehicle for her; one that delivered on everything she wanted. Once the test drives were finished, it was deal-time. Tony and his Sales Manager, Zach, both showed compassion throughout the numbers game and we were able to close the deal. As anyone might imagine, our kids were bored and looking for trouble during all of this. Even though they made messes and got a little rowdy, the entire staff showed patience (which meant a great deal). Once all the papers were signed, we stepped into the near area where the sold vehicles awaited their owners and saw that they’d even put one of those huge red bows on the hood (like in the commercials). Audi of Melbourne truly provides top-notch customer care all around. Best experience I’ve ever had at a dealership!

I am not sure where to begin to say or explain how much Bryan Flores did for me! He is understanding, pays attention, and will do everything in his power to get the vehicle you want. I could write for hours on how diligent he was keeping in touch with me to make sure I knew he was there to help when I was ready to buy! I was ready to buy so Bryan, Josh, and Phil knocked it out of the park. I LOVE my car and my words cannot express my gratitude to them all for looking out for me! Forever a loyal customer!!

Absolutely the best Audi dealership in the area! They care about you as a person and they care about your needs! If you looking for vehicle and expecting great costumer service this is the place to be at! Jay and Diego were able to help with everything and answer all the questions I had! I drove all the way from Orlando and it was totally worth it!

Amazing team and beautiful new facility. Everything was perfect!! Highly recommended! Ask for Jay and he will quickly become your friend in the business. Thank you for making everything easy.

Outstanding service. Kevin and the service team are outstanding. Love my Audi and actually look forward to service time and getting to visit the dealership because of how great they are there.

My husband and I have been looking everywhere for a new vehicle. Most nights my husband would look up all the cars he wanted to test drive so when it came to going to a dealer I was nervous he was going to drive the sales team crazy, trying to test drive every car on the lot.Yet, when we got to the dealership Dani (Danielle Soto) was eager to help out and test drive them all! She was so relaxed and gave us a ton of information that made the whole experience very easy. The first day we test drove 3 cars before the dealer closed. Then during the evening she still was doing work by looking up what else could suit us along with trying to look into all the options we had.The next day she gave us some more ideas and we ended up loving the first car we drove. Even after all the test driving and going back to the first pick she was happy for us.The process after choosing the car went so fast. We settled on our trade in and signed the papers within an hour.From there we spent time with GG (Gabrielle Gabriel) to talk about warranty options. He had a nice tablet that let us play around the set monthly payments and the options we wanted to add to the warranty. Again super easy breezy way of dealing with paperwork that use to take hours.All around, this dealership is a great experience! We will always be customers of theirs. Thank you Audi Melbourne

We spent a wonderful afternoon at Audi Melbourne with an amazing sales agent Joel Ortiz. He was professional, knowledgeable and patient with us. He let us feel like family. My husband I left the dealership with an excellent vehicle. We were shopping around both near and far for a Q5! Thank you, team Audi Melbourne for taking such good care of us. God bless you.

Had a great car buying experience thanks to Jay Patel. My family and I took 2 cars for a test drive that we were interested in possibly purchasing and Jay was very knowledgeable about both of them especially the Audi. I had already came in with my car salesman filter, but I didnt feel like Jay was trying to sell me on anything making me very comfortable. He was upfront and honest, which I knew because I had already done my own research on the car and their prices. Thanks Jay for making me and my family very comfortable to we are excited to continue doing business at Audi of Melbourne.

This car buying experience was the BEST EVER! Antonio was very pleasant & helpful to work with. Joshua, in the finance department, was equally helpful. We never felt pressured, which is a first. The service department staff are also very professional and quick! Thank you Audi of Melbourne for an amazing experience. We love love love our new car!

My experience at Audi Melbourne was phenomenal. Antonio was extremely friendly and great to work with during my purchase. Everyone there treated me with huge amounts of respect and care.I will definitely be visiting the dealership for my cars maintenance and the perks of purchasing from Audi Melbourne!

Sherrie is a wonderful service advisor who listens carefully to what you need to have done and makes it happen. Always smiling! The techs have always met my expectations as well.

My wife and I just bought a lightly used BMW X5 from Audi Melbourne and couldn’t be happier. Our sales guy, Tony, was knowledgeable, professional, and friendly. One of the best car buying experiences we’ve ever had! 5/5 would recommend. Thanks again Tony!

Writing this review on behalf of my dad, that recently purchased a Mercedes AMG S 63 from Melbourne Audi.Our salesman Joel could not have been more professional, accommodating and friendly. We had flown in from Rhode Island to purchase the car, and Joel literally woke up at 5:30 AM to pick us up at the airport! After some friendly banter on the way to the dealership, Joel took us for a test drive in the car. He was attentive to the finer details and was able to explain the features to my dad in a way he understood. Joel had done all the hard work before we had gotten to the dealership too, so purchasing the car was a breeze.After Joel, we worked with a man named Josh to hammer out the contract and paperwork. Josh took his time to explain things to us and was extremely friendly and accommodating too! We had expected this portion of the car buying experience to be much more stressful, but it was the opposite. Josh was fantastic!Overall, our car purchasing experience at Audi Melbourne was awesome. I wish dealerships in Rhode Island operated more like them! If you go to Melbourne Audi, be on the lookout for our boy Joel! Tell him Steve sent you!

I willingly drive an hour and 45 minutes just to have my service work done here. Mike is such an amazing Advisor and always make sure everything is taken care of. The customer service alone makes the drive worth it, everything else they have to offer is just icing on the cake. If you are looking for great service work and a wonderful atmosphere I highly recommend making the drive over to Audi of Melbourne! Ask for Mike in Service!

Buying a car can be nerve-racking on its own. Couple that with buying a used car from out-of-state and it can be a recipe for disaster. But the team at Audi Melbourne made it seamless and easy. Tony Power...cant say enough about this salesman. He went above and beyond in every aspect of the sale. I was so lucky he answered the phone the day I called. Diego, the GM, honored the original advertised price even after they found out there had been a mistake. Chris helped with the paperwork and gave us a laugh here and there. And Lenore made sure to Fedex my sons keys after we realized hed left them under the seat of my old car. Needless to say, the 1,100-mile roundtrip road trip was totally worth it! Thank you again for a great experience!

Quick, professional, terrific service! Performed 55k mileage service on my A6 and did not try to “sell” me anything additional. Service was completely quickly and way ahead of schedule. One of the best customer service experiences I’ve had recently.

Went for annual maintenance. Adviser Mike was prompt, professional and helpful. Great service as always! Staff is clear and concise as to what will be done. Projected time was 2 hours and was ready in an hour. Everything is efficient.

Ouaou thank you Krishen and Antonio, for sure they are very professional!The E- tron is perfect for our family. I recommend ++++++

I had the pleasure of working with Joel, he was fantastic. I called many different Audi dealerships in FL trying to locate a specific car and he was the only sales rep that stayed in touch with me regularly and continued to update me on inventory and send me options. It was a wonderful experience and I highly recommend working with him if youre shopping this dealership.

My daughter, a college freshman, needed an oil change on her Audi Q3. She planned to visit Melbourne this weekend so I called Audi of Melbourne to get a price and make an appointment. They told me it would be $159 plus tax and I made an appointment for her. She got the oil change but then got a bill for $258.39. As a college student she was surprised at the cost but paid the bill and called to tell me I gave her the wrong price and it was more than expected. Turns out she was charged a few miscellaneous cost that they fail to tell you when you get the estimate over the phone. They also told her she need two new tires, brake pads, an alignment, which I just got from them three months ago, and a tire rotation, even though they were going to put new tires on, the total would $3,736.21. As a young female collage student, that loves her car, she was very distraught about the service needed since she saved up and bought the car used from Melbourne of Audi less than 6000 miles ago. We are very disappointed with their misinformation about the condition of the car when she bought it, inaccurate price quote for service, and the attempt to up charge for services. Love the Audi Q3 vehicle but lost trust in Audi of Melbourne. Be aware!

I had a good feeling about this dealership from the first phone call I made to schedule a test drive. They didnt disappoint in any way. Everyone was warm and friendly each step of the way. Antonio Ayala helped me through the process of leasing my 2021 Q5. He was very knowledgeable, professional, thorough and friendly. His professionalism and patience through the process greatly helped me decide not to look any further and stay with this dealership. They searched for the color vehicle I wanted and delivered. I shopped around a bit before going to Audi of Melbourne and happy they were my final stop. I recommend this dealership to all. Great experience!

I love Audio of Melbourne’s Service Department! Needed a quick fluid service, and it was quick, was done within 45 minutes. The video overview from my service tech, answered all my questions before the car pulled up after a good wash!

Such a great experience working with Audi of Melbourne and especially JAY!!!! If you’re in the market for a new car, go see Jay, end of story. He was an amazing person to work with and made sure whatever I wanted, I got! Went above and beyond to let me test drive all the cars I was considering and was very respectful of my budget and working with me. It was a pleasant experience for me as a first time car buyer/leaser

Brian flores was very helpful . Got me a good deal and the experience was awesome . Ty AUDI of Melbourne

Jay was nice and patience. The finance manager was cool and helpful.

Service department is first class and worth the Audi cost. When I first started using this Audi service center they were awful. Over the past several months they have really gotten their act together. The recent service visits have been awesome. Service writers are all part of the new Audi experience and are all great with maintenance information and follow up. The videos sent by the technicians on repairs and inspections are very informative. When your car needs attention from an Audi service department I would now say that this is the place to go! Thanks Michael.

This dealership was great! Ryan has amazing customer service. He got me into the exact car I wanted & was very thorough in explaining its amazing features. Everyone was very nice, I was only greeted with big smiles. The dealership itself is very clean & nice. I would 100% recommend anyone reading this to go see Ryan at Audi in Melbourne.

Always the best service. Everybody is so professional and ready to help., Thanks Mike Conway for keeping it real and understanding what the vehicles actually need vs selling. YOU are the best!

Michelle Martinez, Jay Patel & Gabriel in Finance were absolutely fantastic. Easy communication, quick responses and everything done without me setting foot in the dealership until it was time to sign. Gabriel was so efficient and was ready with the paperwork as soon as I arrived and made the signing process stress free. Delivery of the vehicle was seamless and certainly made me feel like a VIP. I would recommend this dealership to anyone in the market for a new or pre-owned vehicle. One of the best buying experiences I have ever had. Keep up the good work Audi of Melbourne!

We had a great experience with Jay! He was very attentive to our needs and followed up with us as new inventory came into their lot. Based on our positive experience, I would recommend Jay and this dealership when shopping for your next Audi or other fine used autos.We will be returning to use their services as needed in future.

We were in the market for a new luxury vehicle. First we test drove the new Genesis SUV at Hyundai then (3) Audis then the X3 at BMW. We test drove the Q5, the Q3, and the Allroad with JAY at Melbourne Audi. JAY was a kind, professional, patient, no-pressure, eager to please salesman. We spent half the day test driving cars (both of us took turns driving each car) with no complaints or hesitations from JAY. Before deciding on the Audi Q5, we also test drove the BMW X3 (with Sales Manager, JOEY). It was a fantastic luxury vehicle as well and the decision was quite difficult but after all was said & done the wife decided on the Audi Q5. JOEY was very gracious when we told him our decision and we would HIGHLY recommend visiting Melbourne BMW, if you want a BMW. We ultimately chose the Audi Q5! We contacted JAY at Audi and made an appointment. JAY was so happy to see us and shared in our excitement - it was awesome! GG in Finance was great, too. Good explanations, willing to help, very personable. Diego (General Mgr) helped JAY put a bow on the car - a very nice surprise & great touch! As you see in our photos, JAY pays attention to details! He made sure our new car looked its best before leaving the showroom! Our buying experience with Melbourne Audi, and in particular with JAY was fantastic. Based on this, we would HIGHLY recommend them & JAY!

Our entire service experience was exceptional. Mike, our service advisor, was great to work with. Very accommodating, work was done professionally, we received an informative video from our mechanic, our car was dropped off cleaned inside and out. Mike followed up to make sure all went well and we were pleased. Audi of Melbourne is indeed a pleasure to do business with.

After dealing with Stuart and Palm Beach I swore I would never get another Audi .. Melbourne changed my mind... very kind and I didnt feel like they were playing games Diego the general manager was a true pleasure and so was Joe the used car manager ... thank you for making me believe that car shopping can be enjoyable 😉

Just recently leased an Audi A4 at the Audi of Melbourne dealership. First time attending at this dealership. Previously was an owner of a Toyota Camry. When comparing dealerships, Audi has more phenomenal interior decor and excellent customer service. Jay along with Dani were my initial sales representatives. Both were excellent at showing me the different model Audis such as the A5 and the A4 models. All of my questions along with demonstration of the features and specifications for the cars were answered with great detail. Later on, another sales representative named Ryan came along to assist with helping me find the right car for me. With these sales representatives, I was given chance for test driving the A5 and A4 models. These test drives were a great way to tell difference between the two car types and to help me close in on my decision on which car suited me best. I did find the live explanations during the test drive to be very useful as it helped me understand the feel and how the car would work on the road. At first, I wasnt sure if I could afford buying one of the models that I had test driven with Jay and Dani. But I am grateful for Ryan in finding one last model that was right within my price range that I was looking for. I definitely appreciate all the assistance I was given by these three sales representatives. Their managers were also great at explaining the terms and conditions along with finalizing payments on the lease. I look forward to visiting the Audi of Melbourne and meeting with the same Audi representatives in the near future.

I was referred by Hans to go see Tony Powers at this dealership. I walked in without an appointment and fortunately Tony was available. I came in to test drive one car and that’s it. Took it for a ride, loved it. However, the price was kinda outside of my budget. I was given the option to test drive another SUV. Loved it, but the color was not what wanted. Tony made it possible for me to get the color I wanted. Overall, it’s s very good experience I had with this dealership. Thanks Tony

Love my new Audi RS5!!! Went to test drive a couple of different cars last weekend. Our sales specialist, Phillip was great. He reached out beforehand and had the vehicles we were interested in ready to go. He took the time to answer all our questions. Felt no pressure to buy. Met the new GM, Craig, who was very personable. Finance manager, Brian, was very helpful with providing a great deal including a generous trade-in offer for my old vehicle. Their customer service was top notch, staying late when they needed to. The dealership was clean, inviting, and my wife loved their Starbucks coffee machine. Definitely worth the drive from Orlando!!!

What a great experience buying a car, totally pain free, My sale rep Tony was super knowledgeable and very enjoyable to be around. Purchase process was very smooth and done much quicker than I anticipated, it was worth the 2 1/2 hour drive to go to Audi of Melbourne. I highly recommend this dealer.

We love our Audi Q5 that we purchased back in 2018. Since, the customer service has been top notch but this has been merely because of Mike Conway taking excellent care of us over the years. He is the best of the best, and goes above and beyond to ensure your completely satisfied! Mike always follows through and you NEVER have to worry about being in good hands. His expertise at Audi is why we keep coming back! Make sure to ask for him as you wont regret it!Mike - thank you for all that you do to ensue 100% customer satisfaction! You rock!!!!

I just purchased my second Audi from this dealership. The customer service is great. The Service department is hands down the best department! Mike from service is phenomenal! Anytime I have questions or concerns, I know I can always go to him for assistance. He’s always been so helpful and attentive. He thoroughly explains what was repaired, or what service was done on my vehicle. I feel very comfortable with my vehicle in their hands. 10/10 I highly recommend and trust them.

Our first experience with Audi. The Melbourne Audi facility is new and simply amazing. Working with Ryan was a pleasure; no pressure, very supportive, great customer service and located the vehicle we were looking for. Love our Audi we leased. Our overall experience with the Audi Melbourne dealership staff and facility was excellent. A special thank you to Ryan!

All went great and was absolutely seamless from beginning to end . I started by setting up my appointment and getting the numbers in order with the Internet manager Theresa, she was great to deal with. When I arrived Rohit was quick to greet me and from there all was perfect. He took me on the test drive, showed me around the dealership and made me feel very at home and comfortable. I highly recommend dealing with him if you would like great salesmanship. As well General Sales manager Zak who assisted with the sale, a pleasure to deal with. Finally I sat down to sign with financial advisor Gabrielle and that Went as smooth as I would have anticipated. He was great to work with.All in all a great experience and I appreciate each and every one who helped me.

In June I had a problem on I 95 with my Q5 that needed immediate attention. I called Audi Melbourne and was told to bring it in. When I arrived 30 minutes later, my car was promptly taken back and put on a lift and checked over. To continue driving to NY, the technician made the necessary repairs and told me what needed to happen at my destination. The dealer was courteous, efficient, helpful and knowledgeable. Thanks to their help what started as a stressful situation was resolved quickly and smoothly. I recommend this dealership very highly. The service was truly 5 STARS.

Worse experience with a dealership ever !!! Convinced me to get a diagnostic just to tell me exactly what i told them what was wrong with my car!! And quoted unreasonably prices that i would never pay. Don’t recommend for nobody unless your rich, poor customer service if your anyone in the middle class. They treat you like an out cast if not made of money!!! Ridiculous!!

Rohit Rasaily was an exceptional sales person from following and tracking the car for purchase, to showing us the connect system, to follow up phone calls helping us to become more literate with computer services. We highly recommend him and Audi Melbourne.

We had a great experience at Audi of Melbourne. Evan Jones, and everyone else we dealt with were extremely friendly and helpful. Evan went out of his way to make sure we were happy with our purchase, was not pushy, and was super easy to communicate with. My husband and I both said that Audi of Melbourne will be our first choice on dealership for now on. Thanks Audi of Melbourne!

Absolutely love my new SQ7 2021 and the entire process for purchasing my new car. Very nice dealership and extremely nice representatives. I would recommend this dealership to everyone.!

Excellent dealership, with excellent customer service. My salesperson Rohit was great, very responsive and helpful. Definitely recommend if you in the market.

Amazing dealership! Everyone is so kind and willing to go the extra mile for you, the manager from the marines was a cool guy really took his time to make sure we got the best deal. Antonio was super professional as well treated us like family told us whenever we needed him don’t hesitate to call regardless if its his off day or not! Overall experience here was 10/10 I’m very happy with my Audi S5 it’s a beast. And definitely advise anyone looking into a good quality foreign car to check them out for sure you won’t be disappointed.

Recently purchased an automobile online through an app that led me to Audi of Melbourne. The sales rep was Joel Ortiz and had the best experience purchasing the car and just chatting with Joel. Top notch experience all around.

The staff at Audi of Melbourne was very accommodating and helpful when purchasing our SQ7. From allowing our dog inside the showroom while my wife test drove the vehicle to explaining the transactions in detail and being very patient, we had a great experience. I would recommend them to anyone.

I have been a long time customer of Porsche Audi of Melbourne and Mike Conway has been my service advisor since the start. Every time I need something done no matter how big or small Mike always fits me into the busy schedule they have, providing me with updates via phone calls/ texts and even video messages showing me step by step what is being done to my vehicle(s). This top tier service along side with the amazing work that they do keeps me as a customer for life. I will always bring my vehicle(s) to Mike whenever I need something done because they have earned my trust and proven to keep it many times by always going above and beyond what is being asked, Thank you Mike Conway and Audi Melbourne for always taking care of my vehicle(s) and more importantly making me feel like Im the most important customer.

Mike in the service department at Audi of Melbourne is one of a kind! He is ALWAYS accommodating and makes the service experience one to remember! He is reasonable, quick, and tells it like it is. I never leave there with a worry in my mind. No matter how needy the request, he always makes it happen! Do yourself a favor and let him take care of you and your car in the future! Thanks for all that you do, Mike!

My wife wanted a TT Roadster, not easy to find! So we ordered one, about a 4 month wait. BUT they found one inbound and we had it in about 4 weeks SUPER. Nice new facility just off of I-95

I recently had the best auto sales and service experience ever at Audi Melbourne. Was just looking at the RS6 Avant while visiting in Jax and fell in love with the body style (among other things) but didnt want black. Had been in contact with Joey (Logistics) and Evan (Brand Specialist) and knew that a red RS6 was coming in from the port TBD. A soon as it arrived I was contacted and got to see it unwrapped and taken out of transport mode by super tech Alex. The color and option build was perfect and I just couldnt resist. Huge thank you to Craig (GM), Zak (Sales Manager), Saber (Finance Manager), Kevin (Parts) and the entire Audi Melbourne team for making this sale so easy and enjoyable. It was an Exceptional Day!!

Back in 2018, Tony Power helped to provide me with an excellent car buying experience for my 2018 Audi A4. He was friendly, straight-forward, and helped to answer any questions I had relative to the vehicle and during the negotiating process. Even after all these years later, he still reaches out periodically to check in and ensure that Im still happy with my purchase.Since purchasing the car, Ive also had a great experience with the service department. Mike Conway has been my service advisor for quite some time; I continue to go back to him due to his commitment to a high level of customer service. Hes knowledgeable, very responsive, and pleasant to chat with. Hes gone above and beyond on numerous occasions when Ive had some unexpected maintenance crop up, and is one of the main reasons I continue to return to the dealership for my car servicing.

I decided to purchase a new car last month. Looking at a nice sedan but when we walked into the showroom, my wife really liked the Q8. Compared it to the BMX X5 and the Porsche Cayenne. After driving the Cayenne and walking away feeling underwhelmed, the Q8 ranked head and shoulders above. Visited Audi Melbourne and met Tony Power. He demonstrated some of the features of the Q8 and we took a test drive which clinched the decision for the Q8. Shopped online at various Audi dealers in FL, GA, SC, and TN. Took their best offers to Audi Melbourne and Tony. They beat the best offer by $500. Signing the contract and picking up the car was quick and painless. Nice clean showroom and maintenance area. Friendly people working there. Overall, one of the best experiences Ive had purchasing a new vehicle.

Great experience at this audi. Good people and good team

Went to buy a used Q7; but the inventory woes is a real thing. But Nino showed me the Q5 and got me a good deal on a 2021. He was very friendly and helpful, and was great with the setup. The dealership was very clean, nobody was pushy and overall a pleasant experience.

Beautiful new Audi car and dealership.The Audi Melbourne team was fantastic (Tony, Zak, Craig, etc)! I reached out over the phone and arrived to find car and paperwork ready, not to mention a big red bow on my car! 😃. Going above and beyond, Tony had most of the car tech (myAudi, Audi Connect, etc) already set up for me and he knowledgeably/patiently walked me through so many of the awesome features! It was a wonderful car buying experience. Thank you again Audi Melbourne team.

Great place to buy a quality car. Antonio was our salesman and he is such a pleasure. Big smiles and infinite knowledge of the vehicles. Thank you for making this car buying experience such a pleasure!!

Great, prompt, courteous, service. Plus car returned in the estimated time announced. Professional worksmanship and a free carwash!

From my initial inquiry on a vehicle Seen on the website, to driving that vehicle off of the lot, my experience was amazing! Every staff member at Audi of Melbourne were a pleasure to deal with, especially my salesman Tony Power. Tony made the entire process easy and stress-free! Thank you Audi of Melbourne!

I had an excellent experience in buying my Audi Q5 from Audi of Melbourne. Ryan aorta was my salesperson. He was great. Explained the different functions of the Q5 to me so when he finished I felt very comfortable with what he had said. He answered a couple questions I had and when he finished I was sold on the Q5. If the other sales Reps are as good as Ryan, then Audi of Melbourne is well represented.

Amazing service every time...Brianna and the service team always go above and beyond. I travel a further distance than the closer dealership because this team is phenomenalThis place is always consistent…met a different service advisor today, Jonathan, and the interaction was seamless. You would have thought he knew me and my car prior to my visit. Nothing but love for this place

We had a great experience at Audi Melbourn. Our salesperson, Tony Power, was very knowledgeable of the car an did not use any pressure towards us to buy the car. He answered our questions in great detail which made us feel comfortable about our decision to buy the car. He made the transaction fun and only took about half the time compared to my other car buying experiences. I would highly recommend Audi Melbourne and Tony Power.

Gorgeous dealership with amazing staff members. I spoke with Ryan Orta briefly about a few cars and their specifications and he was very knowledgeable and well-spoken. Ill be more than happy to make my Audi purchase at this dealership in the future.

I would just like to commend Tony Power. I have leased many cars for business in my career but never, until yesterday has anyone from any of the dealers (MB, BMW) called to make sure I was good on mileage. Good for Audi Melbourne and Tony. Hopefully the new electric A6 is ready when it’s time for the next one!

UPDATE: The manager from Audi Melbourne reached out to me to discuss this service issue. He agreed that I should have been explained the process and apologized for my experience. I was offered a full refund or a store credit. I took the credit since they are my local dealer and I prefer to be a local customer. Thank you Johnny McGuire for taking action and giving me the Audi experience that I had hoped for being new to the area. KellyI just purchase a home in the area. Audi Melbourne is the closest dealer. I had an issue with shield/splash guard coming off in the car wash yesterday, after my 40K mile check-up at a dealership in St. Louis Mo. two weeks ago. So I stopped off at Audi Melbourne and they charged me $150 to see why it came off? REALLY!!I have been to 4 different Audi dealerships in the past 12 months of owning this Q5 (Im a traveling nurse) and have NEVER been charged for anything they have just looked at. I wasnt told I would be billed for them to see what was happening until they finished. I should have been told there would be a fee!I know I have an Audi and it is a car that cost $$ to own. I just spent over 1K for the 40K check. But, this was at another dealership and I expected it to be taken care of being an AUDI owner. After all customer service right?Dealerships are independently owned. This one showed me poor customer service! Im a very unhappy customer. I will going back to the dealer in Orlando that I purchased this vehicle from even if its over a 1.5 hour drive for me now. VERY DISAPPOINTED. Welcome to the neighbor to you too..... K. Hall

Audi Melbourne was top notch! Jay Patel was an awesome sales person. He wasn’t pushy and he listened to my wants and needs for the vehicle I am extremely satisfied with. He was extremely helpful and knowledgeable about the Audi vehicles.GG the finance guy was also awesome! He was real and sincere and not shady like most of the car finance guys are. He made me feel comfortable and offered me what I needed did not try and pressure me to add on things that I did not really need. That made me feel really good. Because I had just came from the Cadillac dealership that tried to slip dermadent into my loan ($1000) and they told me that all cars there was purchased with it! I told them I needed a day to think about it. Needless to say I did not wind up buying a car from there ! So coming to Audi Melbourne was very refreshing and non stressful and I am very happy with my car! Thanks Audi Melbourne!

I couldnt be more happier with my experience! Dani was an absolute doll and pleasure to work with and my buying experience was super easy for being my first time! Thank you Dani and Audi of Melbourne. I will be using you again in the future!

The car buying process was seamless with Audi Melbourne! Great experience.

This was the best experience of all the years I’ve bought cars. From the moment we walked in there was someone helping us. The salesperson Rohit Rasaily was knowledgeable about the vehicle and asked questions to understand our needs. I was torn between 2 vehicles ( Audi Q7 and Chevy Tahoe) and they weren’t pushy and made me comfortable in our decision. Ultimately We decided on the Audi.m ( and I love it!!). They were fair in valuing my trade-in and worked to match my credit union rate. Everyone was friendly and knew how to laugh. It was an Overall amazing experience.

Great experience with Jay Patel and the rest of the team. Smooth process, outstanding service and follow up. 5 starts

Many thanks to the entire Staff at Audi Melbourne for their professional service (and their patience w/ me) as I transitioned from my 2018 A4 Ultra into a 2020 SQ5 (white w/ black optic pkg). I would especially like to thank my sales agent - Charice Pedrick - for her patience w/ me and for sharing her in-depth knowledge of both Porsche (Macan S) and Audi (SQ5) during my decision-making process and for the two test drives. I would like to thank Zak and Chris for getting me to an agreeable number on the price. And, to Saber for his professional assistance working w/ my bank to get everything organized to ensure a smooth transition. Lastly, Ive been w/ Audi Melbourne for (2) years and their Service Staff is top-notch. I look forward to working w/ Mike and Sherry and their Maintenance Team. Thank You!

Thank you Joel Ortiz for assisting me on the purchase of my preowned vehicle. It was a pleasure working with a knowledgeable professional.

Audi MelbourneI have purchased several vehicles from a variety of dealership throughout the years. Purchasing a vehicle from Audi Melbourne has been the best vehicle shopping experience bar none. True professionals!!! During the process I interacted with 3 individuals that I would like to personally thank for the outstanding support, knowledge, patience but most of all their INTEGRITY. My first contact was with Jay Patel. He went out of his way to provide me pictures answered questions and stayed in contact throughout the entire process. His vehicle knowledge was unbelievable. He introduced me to Theresa Bosland the internet manager. Wow!!! She worked with me and provided me all the additional information I needed. She answered every single question I threw at her. She never gave up on me and replied to my emails and texts even those sent after working hours and her days off. Theresa is most definitely a “long ball hitter.” Audi Melbourne kudos for having her on your team. The last person that I had the honor of working with is Rohit Rasaily. The ULTIMATE PROFESSIONAL. Rohit meet me at the airport and transported me back to the dealership. He showed me around the best car dealership I have seen in my entire life. He gave me a tour of the facility and introduced me to different members of the team. Rohit was truly amazing a very humble man. He gave me a complete overview of the vehicle inside and out. Rohit had the vehicle washed twice because a rainstorm passed through the area during my visit. He walked me through all the components of the vehicle and connected my iPhone. HE SEALED THE DEAL!!! Rohit also called twice during my drive home to ensue my return trip was going well. Audi Melbourne you have 3 of the best people on your team that I had the honor and privilege to work with. KUDOS!!! and JOB WELL DONE!!! I will see you guys next year for an Audi Q7 for my wife.Carl R GreenSgtMaj USMC/Retired

I came here a day before my birthday and Rohit Rasaily helped me out get my lexus and test drive it. So it was a good experience all around !

Rohit (Sales) was really professional and ready to answer all my questions about the vehicles I purchased. The great deal I received by Audi of Melbourne was perfectly processed by Zak (General Sales Manager) with no hidden fees or figures. They really exceeded my expectations and made sure my process was quick. I bought two vehicles from them, an Audi RS5 and a Q8 and both paperwork were issued and perfectly explained by their really professional Finance Manager Gabriel. I am really glad I met them, and I will be purchasing future vehicles only from them. Thank you again!Gilberto Rivero

Our experience at Audi of Melbourne could not have been better. From Tony working with us every step of the way to Saber processing all the necessary paperwork, it was seamless and comfortable with no wasted time. Everything was explained and demonstrated to our liking. The entire process was actually quite enjoyable. Not something you say often referring to an automobile dealership. 5 star operation. Kudos to Mr. Rowe and the team he has assembled! Highly recommended.

Bought a E-Tron Sport back with the help of Nino at Audi of Melbourne. Very friendly and not pushy. Would definitely go hear again. Management was also very professional and nice to talk/deal with. Thanks for being the opposite of many dealerships.

ROHIT salesman is the BEST. He went out of his way before and after my Q5 purchase. Polite and informative. Very relaxed vehicle buying experience. Have been coming to this dealership for over 10 years and still love it here.

We love our new 2021 Q5 - this is the 3rd car we have purchased from Audi of Melbourne and each time it has been a good experience. Our salesman Rohit, was extremely nice, responsive and very knowledgeable. I definitely recommend this dealership.

Easy buying experience, price was negotiated before I was even there. Made the buying process that much easier. Salesman Evan Johns was great and finance handler Gabrielle made it even easier. Highly recommend!

I’m happy with the car and the deal I got from this dealership. I wanted same day delivery, although I live in Broward County - Ryan drove 3 hours to deliver my Audi RS5 that same day. Kudos to Ryan!!

Just bought a pre-owned GMC Yukon from Evan and Dani at Audi Melbourne. One of the things that I appreciated the most was that the difference between their online price and my final total was primarily tax and tag - none of the vague hidden dealer fees that would normally make me prefer a private sale. The truck was inspected, topped off and detailed when I came to get it. They made me feel like a highly valued customer even though I wasnt buying a brand-new Audi. I initially worked with Evan, who did some great video walkthroughs and helped me with the price. He wasnt able to be there on the day I picked up, but Dani took it across the finish line beautifully. Everyone I interacted with told me that Evan prepped them for me coming ahead of time. Stellar service!

Bought a Q3 with a little ding in it. Without hesitation this amazing team at Audi fixed the issue! Brianna in the service department went above and beyond to make sure I was taken care of and even walked the entire vehicle to ensure no other imperfections were on my ride! IMPRESSIVE CUSTOMER SERVICE!

Purchased our Audi Q8 from Audi of Melbourne and have continued to receive exceptional Service!! How many dealerships send you a video with the technician reviewing the servicing of your car, that is Class! Thank you Jonathan Diaz’

Evan was awesome to work with! 0 hassle and got me in an awesome car. Definitely recommend coming here!

World class experience. Everyone was very friendly and kind. Will highly recommend to get your Audi service here.

Had the best service from this Audi dealership. Nino Adan was the most pleasant and professional Salesman. He was completely knowledgeable about my Q5. Showed me everything from soup to nuts about this vehicle. Everyone at Audi made my decision an easy one . Love my new Audi.

First and foremost I just want to say that I have never been the type to go out of my way to write a review but I felt compelled to after the great customer service I got formJonathan in the service department. Although I bring my Q5 in regularly for maintenance, this is the first time I’ve worked with Jonathan (I used to work with Tracey). Jonathan was great to work with. He kept me informed throughout the duration of my vehicle repairs and was extremelyKnowledgeable and answered all my questions. I am extremely content with the service I received from Jonathan and the service department.

This is my third purchase from Audi of Melbourne and as always we had a great experience. The Q7 is beautiful, Ryan Orta was our sells specialist and he answered all our questions and showed us some of the features (too many to cover in little time), but he told us to contact him to address any questions. As always, there is no pressure and they will work with you to get what you want. Thanks againMiguel

Super friendly and quick ! Nice facilities and great staff ! Thank you Jonathan

Dealing with Tony Power at Audi of Melbourne is the most pleasant car buying experience I can imagine. And we’ve done it every 3 years for almost a decade. The facility is beautiful and Tony knows everything about the vehicles-no “I don’t knows” from him EVER. We don’t just purchase cars there, we have the feeling of a real relationship with Tony, as well as with Sherri from the service department, as they’ve been there for each and every car purchase. My father bought his Audi from Tony, and I’ve recommended him to friends. I have highly recommend him in the past and will continue to do so. He is the reason we keep coming back.

The best buying experience. Everyone was so helpful, friendly, and considerate. A special thanks to Antonio for being so helpful, above and beyond! Another special thanks to Zak and GG. Thank you for a smooth process!

I’ve been taking my car for the last 4 years and it’s always a good experience, Mike Conway from service always makes you feel welcome. He has great communication on the progress of repairs/service and he’s very knowledgeable about it. I’m always confident that any repair that is performed there will be done right and by trained people.Keep up the good work guys!

Bait and Switch; you decide. Its been several years since shopping for a vehicle but we thought we would give it a shot. We visited the dealership on this pass Sunday, it was almost closing time and we were with a salesman so we schedule an appointment to come back the next day for a test drive. We returned on Monday, the car had been washed and set aside. Our salesman was very nice and polite. We took the car for a test drive and both myself and my wife took turns driving. We liked the car so we sat down with our salesman ... you know the drill our salesman, then his manager. We went back and forth a few times before the manager asked whats it gonna take for you to stop shopping and drive this car home. We made an offer he made a counter offer and left us alone to discuss his offer. We accepted the out the door offer the second manager made. We were ready to sign the paperwork when the manager went to talk to his manager I assume, however when he returned the out the door offer we accepted had increased by $2K...we left, nothing has changed over the years working with dealerships!

The smoothest and easiest car purchase of my life. Ryan O. was such a pleasure to work with, and really made sure I left with the perfect car that fit my budget. And see Saber for the paperwork, he makes the time fly by! 10/10 recommend people to buy from here if you want great cars and great service!

Beautiful dealership! Tony was amazing and very knowledgeable about the E-Tron. No pressure dealer and we will be sure to go back! Thx!

I really like the facility and the people. This dealership Is very accommodating and quick to do the work.