Honest and reliable!!! I wouldnt go anywhere else anymore. They are so honest years ago I brought my car in because it was over heating. Well my fan some how was disconnected, they connected it in a minute at no charge. Other garages may not have cought that and just started replacing parts and charged me for stuff that didnt need to be replaced.
Had a oil change, tire rotation and intermittent problems with the A/C. The oil change and tire rotation went great. The A/C was a concern because the problems werent constant so I knew it would be a problem to troubleshoot . Well, I luck out! It was screwing up when I drove up to the shop. Cassels we quickly diagnosed the problem (motor), replaced that and have been cold in my car since and all at a very reasonable cost. My new garage for car repairs!
They were quick and honest in their work. Reasonable pricing too. I had to get the washer pump replaced and the oil changed. They were very friendly and the waiting area was the cleanest I have ever seen at a garage.
This was my first time visiting Cassels Garage and it certainly won’t be my last. If you’re like me and have lost faith that real mechanics still exist, this family run business will change your mind. From beginning to end, incredible service. If you need a review to help make a decision on where to bring your vehicle, let this be it. Friendly, fair, honest, knowledgeable and fast service, even on a busy Monday morning.Thank you,Jennifer
Managed to find $800 worth of work without addressing any of the issues I had. Im the working poor. You took advantage of me.
Fixed a problem created by another shop. They were very fair in what they charged me. I was impressed and will come back in the future. I can see why they have a good reputation.
Went to Meineke first for my A/C said there was a blockage in my vents that couldnt be removed, they tried to get me to purchase a whole new A/C for $1800. 😳 Went to Cassels they fixed it, needed a little freon & a new cooling fan. $450. So thank you for your honesty & not taking advantage just cause I am a woman.
Clean well kept garage. Everyone was genuine and work was done in a very timely manner. Cost was at a decent level... I WILL USE THEM AGAIN...
Ive been using Cassels to maintain and repair my three vehicles for the last 5 years and couldnt be more pleased with their professionalism and speedy service. If youre looking for a dependable repair shop, your search is over.
I was completely satisfied with the quality of service and reasonableness of the price for the repairs I got at Cassels. They have earned my trust.
I was very happy with their service. They are friendly, customer service is over the top the best. They told me everything that needed to be done and how long it would take. It was done when they said. They also told me prices before they did anything. I will be back.
Very polite and friendly as soon as you walk in the door! They were very busy when I arrived with my truck and they still had it done in an excellent amount if time and did a professional job and were honest which is rare these days!They have a customer for life.
I just relocated to the area and had a issue with one of my wheels on my vehicle. I found Cassels Garage using a Google search. Based on the excellent reviews I decided to try them. They got me in the next day and the repair was done in less time than what was expected. The repair was not an expensive one and what I was charged was extremely fair (I felt like I could have been charged more). The employees at the shop were all very kind and even helped answer a couple questions I had about the area. I highly encourage you to use Cassels Garage if you need a automotive repair. They are top notch in my book. They are going to be my go to for auto repairs and preventative maintenance.
Excellent service at a fair price. They did my oil change in good time also. No complaints! Ill be back for my next service.
Great service at a reasonable price! While traveling from Florida to Pennsylvania, we lost a wheel bearing and damaged the front axle. Cassels had us back on the road in 4 hours! That is extraordinary service. A family-owned business, developed from father to son, the owner is gracious and friendly. It is also the cleanest garage I have ever been in. Highly recommend.
Professional and reliable shop. Great atmosphere and a place I feel my whole family can go to with vehicle maintenance or issues. Howard and Lou are awesome and friendly. Great techs
Ive taken my car to Cassels for years, Ive always have been satisfied with the work Ive had done. Its a comfortable feeling knowing that you can trust in Howard, Lou, and the technicians. I highly recommend anyone one looking for a reputable, honest, and reliable car repair shop, to go to Cassels Garage. I wont trust anyone else cause I know from experience that I can trust and rely on Cassels. Thank you Howard and your staff for excellent service.
This visit was just some scheduled maintenance, however, they are my mechanic of choice as I have used them for several years now for a variety of services. Very professional, quick with getting back with the issue and expected cost. Timely and have never had a bad experience to date. I tell all who are having issues with a vehicle to go to Cassels!!!
Once again and as always, the guys at Cassel’s had my car up on the lift in about 3 minutes after I arrived, did the oil change, performed the scheduled maintenance as I requested and had me back on the road in about 45 minutes. Everything was done right and at a reasonable price. They are not the cheapest repair shop in Melbourne but they are certainly not the most expensive either. They do what they say they’ll do and always have me out the door in short order and that means a lot to me. I don’t take my Genesis anywhere else. Thanks, guys!
My first experience with Cassels Garage was excellent! I used other mechanics before for my Audi and I always had to wait at least one week until I got my car back. At Cassels the had to replace my brake pads and rotors in the front. It took a couple hours and I was able to pick up my baby. Thank you guys so much!
Quick and great as always. I just expect and always get a great experience at cassels. Consistently awesome with the best quote.
Ive used Cassel exclusively the last few years and I have been extremely satisfied with their services.Lou and Howard are so easy to work with, they tell you how it is and only fix what needs to be fixed, no upselling or un-needed repairs.Finding a trustworthy mechanic shop is worth more than its weight in gold, I have recommend Cassel Automotive to all my friends and family and will continue to utilize their fantastic shop, I so appriciate their honest and fair services.
Lou helped me with my truck, checked it out, told me problem at no charge. Thank you
I had a wonderful experience with Cassels. They replaced my front left wheel bearing on my Cadillac which triggered ABS/Stabilitrak light. I dropped the vehicle off at 8:00am and received a call back with quote/repair in twenty minutes and was back on the road in a few hours. The price of labor and cost of parts/shop supplies were fair and in-line with my expectations. I will absolutely return in the future for both my car and my wifes car. An experience like mine is the reason they have so many five star reviews on Google.
Great work for a great value. Fair and trustworthy
We have been taking our vehicles to Cassel’s for 6 yrs and have always been completely satisfied with their level of knowledge and exceptional workmanship. The entire team has a Can Do Attitude and great customer service. Thank you!
Been going to Cassels for probably 25 years. Work is done right the first time. When I find an honest mechanic that does good work, I stick with them.
I am a repeat customer, normally for oil changes and basic repairs, but this visit was for a major engine issue. Lou and team were very professional, they thoroughly explained to me everything they found and got me back on the road in a timely fashion. Cassels Garage is great! I WILL be back! Thank you!
Great service, with good advice, and they do always a great job.
I had the best experience here I would recommend it to anyone! So professional and was able to take my car on short notice and work quickly. Best customer service around
Very professional auto repair company.Resonable price,quick turn around.Would definitely use for any auto repairs.
I have brought my Jeep to Cassels twice within the last year and they were fantastic both times. They are fast and professional with fair prices. They listened to me about the problems I was having with my car and were not rude or dismissive in any way (I have had this problem with other mechanics before, and it was very nice to not deal with it here). I have also started bringing my car here for oil changes as they are faster and less expensive than the dealership. Absolutely no complaints.
Cassels garage inc is more than competent to service any early or late model vehicles. Straight forward and honest service. A+ rating in my opinion.
No problems. Got oil changed with no problems
Quoted me a fair price for service and parts, and got my car back faster than I expected. Id be happy to go here again next time versus dealerships who quoted me near double.
Friendly people and good service. Ill be coming back next time my car needs maintenance!
They owner, Lou, took great care of my friend’s car after AAA had her car towed there. The car was repaired in 1 day & at a very reasonable price!
Had a great experience! Honest and thorough. Fair prices and great customer service
Very helpful and understanding. Great customer service experience.
Amazing have been telling everyone. So clean and helpful. This is a five star experience!!!!
Wont have anyone else work on my vehicle. These guys are honest, hardworking, and experienced.Cant thank them enough for working on my vehicle. Its hard to find a mechanic you can trust. These guys are the best.
I have had multiple experiences with Cassels. They always take care of my vehicle quickly and professionally. I appreciate their service and quality service for a fair price.
The guys at Cassels have taken care of our cars for over 20 years. They efficiently repaired a cooling system problem even though the front of the car has to be removed to get to it! We won’t go anywhere else 🔧
I went in to get my brakes done today, they got it done fast and very reasonably priced. Extremely happy with the service and care they provided. Thank you guys very much. Highly reccomend them.
We have been customers for nearly ten years. They keep our car running and running well. Great capabilities; great service; pricing is fair and affordable
Always quick and efficient!!
Dont know how to troubleshoot and just throw parts at your car. Came in with an idle problem and they just threw parts at it. The parts replaced didnt fix the problem and every time I came back they would just recharge the AC which would make the problem only go away for a couple weeks. Came back 3 different times and all they would do is keep recharging my AC and saying its free of charge like they were doing me a favor. As time went on I noticed my hood rattled. I come to find out there was a bolt missing from one of the supports and a hole cut in the splash guard to access the area. Just lazy work. I finally gave up and wrote off the significant amount of money I spent there as a learning experience. I went back to my hometown and took it to my mechanic that I usually go to. They fixed it no problem. I really wish I didnt waste my money going to Cassells garage.
Parents have used cassels for 25 years, Ive used everyone in town before finally listening to my parents and giving them a try ... Guess what sometimes your parents are right 😉 . That was 5 years ago and I wouldnt take any of my vehicles anywhere else . They have always been amazing to deal with friendly, fast and honest, by that I mean Ive gone in thinking I was going to have to spend a thousand on some repairs and they diagnosed the problems as much less severe than I thought, told me what the issue was and fixed it for half what i was ready to pay .The most important part of this review is the fact that I actually trust these guys to not rip me off and that means a lot .
Over the past 2 years I have had maintenance/tune-ups and 3 major repairs on my Class B RV done at Cassels Garage. All were done 100% to my satisfaction. Service was efficient and friendly and reasonably priced. I recommended Cassels to visiting friends from Buffalo NY who have the same type RV as mine. They too complimented the fine service and the clean office environment where they stayed while their repair was being done.I recommend Cassels to anyone who needs automotive service.
Cassels has taken care of our cars for 20+ years; wouldnt consider any place else. They are honest, knowledgeable, professional, and really know their stuff. Plus theyre personable and fun! I recommend them every chance I get.
Prompt service was received even though I brought my car in for same day emergency diagnostic--turns out Alternator had to be replaced. The two representatives were very courteous and knowledgeable of how to interpret what I was saying. It is obvious most who bring in a car for emergency service may not have a clue as to the cause of their automobiles problem. So 5-stars for their automobile knowledge.
I just recently had my Toyota 4Runner 2003 239K miles serviced at this Auto Center. First of all I want to say you will be impressed by all aspects of this experience. Upon entering the reception area you are greeted by Howard the owner and his yorkie perched up on the counter. Then Howard will listen intently as to your issues and concerns. He will then ask how soon you need your vehicle. In my case I needed it to commute to Orlando. Howard made an appointment the next morning and was complete with repairs by end of the day. Just picked up my vehicle at 8am this morning and it is driving perfectly now. The diagnosis was perfect and so was the repair. He also offered to assist when Im in need of another vehicle down the road. Key Points: Personable, Professional, Expertise, Timely, Clean, Fairly priced. You will be glad you had Cassels Garage take care of your needs!
Knowledgeable, honest ! The very best garage we have ever dealt with. I would recommend them to everyone. Great business.
Super friendly and nice staff. Im a college student and I came because a piece on the bottom of my car was dragging on the ground. The guys checked in out and fixed it with no charge! I will no doubt be returning here for all my car troubles. I would definitely recommend!!!
Tucker had me at hello! Howard and his staff are very professional and know their business. The garage is very clean and the waiting area is immaculate. I went to three places, and found Cassels to be the most professional and had the best price. And, of course, they have Tucker! He is the Yorkie in charge of Public Relations!! I tried stealing him, but Howard caught me in the act! Very happy with Cassels.
If you need any kind of auto repair or maintenance Cassels is the only place to go. Friendly staff and extra ni e waiting area.
Have been doing business with them for about two years. Great and speedy service. Last time I came in with an unidentified noise from the air conditioner. It was identified immediately, problem solved and did not not involve costly service. Their honesty and reliability are much appreciated.
These guys definitely know what they are doing. They are quick and efficient, are straight-forward and best of all, they dont try to squeeze unnecessary repairs out of you. They are professional and they confirm all repairs before they are done. They will also shuttle you to and from home or work if it is close by. Ive been taking my cars here since I moved to Melbourne 3 years ago and I highly recommend these guys.
After having Cassels Garage replace our fuel pump, we left Florida and drove up to the Maritimes, ferried to Newfoundland, toured Newfoundland, drove back to New York through Labrador and Quebec after several months. We had absolutely no problems with the repair. We were very pleased with the service we received at Cassels Garage and were impressed with the competency of the employee and the cleanliness of the facility.We highly recommend their services.
My Mom took her car to a local Dealership for an oil change. They proceeded to tell her that she needed $3500 worth of work done. I asked her if I could take her car to Cassels Garage for a second quote. They went through the car very thoroughly and determined that none of the items the dealership said were needed actually were. Top notch honesty and integrity with these guys!
Great customer service!
Looking for an honest garage. This is it. What more can I say.
Cassels Garage is the only place that I will take my vehicle to have it worked on because I trust that they arent going to tell me that I need things done that dont really need to be done. Also, because I drive from my wheel chair, my van doesnt have a drivers seat, and I know that Cassels knows how to handle that issue. I have no problem recommending them to my friends.
Cassels has been taking care of my wifes 22 year-old van for the past several years. Theyve never let us down, and never overcharged us. And theyve done everything from motor replacement to simple brake jobs. Were very happy with everything they have done (and theyre friendly folks, too!)
I came in for an oil change and to get a flat tire fixed. The staff checked the car over and quickly recommended two new tires as the front tires were going bad. Cassels has always provided excellent service and always exceeded expectations. I have been a customer for years and happily recommend Cassels Garage to everyone I know.
I have been using Cassels for several years and have been very pleased with the service. One of the things I like best is that I am typically able to have the service completed with no scheduling problem and can typically have a short wait for the service to be completed. They give an honest evaluation of any problems and know how to fix it.
Charged me $300 for a damn oil change.
Recently moved to Palm Bay, and 2 different people told me the best garage in the area is Cassels. Last week, my first experience was great. I will definitely continue to bring my cars there.
Excellent service.trust worthy. 🙂
On time, and courteous.
Cassels Garage is an auto repair shop that has become somewhat of a staple in Melbourne. They provide quick service and an honest analysis of any problem. I never feel like Im being sold parts or service that are unnecessary. Its great to have a garage like this around that has built such a positive and trustworthy reputation through their hard work over the years.
Cassels Garage is a pleasure to work with! Theyre reputable, reliable and honest, and they are the only people I would trust to work on my vehicles. They advise when something isnt critical and could wait, saving some expense, and also advise when something is truly a safety issue. The entire staff is great and I would highly recommend them!
Cassels Garage takes care of my car as if it were their own. They have the same value system as Cassel senior whom I had the pleasure of his assistance the first time I rebuilt an engine on my own. Very honest people and good, fast work. I can make an appointment as late as the day before, drop it off and get a ride to work. Very convenient.
Amazing turn around and fair prices!
All I know is Cassels Garage is the only place I trust to take my vehicles to for any type of work. They do great work and never fix anything that doesnt need it and their prices are the best around. I recommend them to everyone I ever talk to about getting their car fixed.
Took my work truck to Cassels for a second opinion after the dealership told me I needed a new rear differential ($3000). They took it for a test drive and determined that it wasnt the rear differential but actually a front wheel bearing that was the issue. They got it fixed quick and for a fraction of the cost. I will be recommending everyone to Cassels now.
Ive had work done by Cassels several times. Most recently my A/C compressor quit on my 2004 Hyundai. Ihad estimates from several other repair shops as well as the dealership. Not only was Cassels $150 lower than the other estimates but were able to get it in and done in a few hours. They are courteous,friendly and above all else, honest.i have a newer vehicle still under warranty but whenever the 2004 needs service,Cassels is my first choice
Its always anxiety provoking to have to bring your car for repair. Id been to several shops that treat you as if theyre doing you a favor and seem a bit untrustworthy.This will not be your experience at Cassels. Your appointment time is respected, waiting time minimal. If repairs are lengthy, you will be driven home and driven back upon completion. Pricing is reasonable.I was so impressed last visit I told everyone I could about this business.
Ive been using Cassels Garage for 15+ years. They always take care of me and are trustworthy. I took my minivan in on a Sunday night and though they had a busy Monday, they made time for my repair. With four kids, I definitely appreciated getting my van back so quickly.
Very informative and professional.
Ive been a loyal customer to Cassels Garage since first going for repairs in May 2012. Theyve always given great service, and Ive never had a reason to doubt their integrity. Problems are diagnosed quickly and often fixed in the same day if I make it in early enough. They even shuttle me to and from work, which is very convenient and takes the hassle out of getting the car fixed.I owned a much older car and when I was looking to buy another one, Howard, the owner, helped track down one that fit my criteria. This was fantastic because I was able to bypass all of the frustration that usually goes along with car shopping.In a nutshell, Cassels is great, and I highly recommend them.
Amazing experience! QUICK and friendly service! Very trust worthy, love that they are family owned and operated. I will never go any place else.
One of the managers answered my call and gave me much needed information related to a vehicle that they serviced back in September. Fortunately, that information helped me steer clear of a very bad decision! Thanks guys!
Cassels: a 1960s auto shop experience offers one of the most competitive labor rates in the county (80/90 per hour vs. Toyotas 110). I learned from a friend and also verified that they pay their boys a competitive labor percentage as well (twice that of other shops). I can only assume that was why everyone was so dang happy.Even though some bad apples in the shop left their team short-staffed, they still worked me into the shops schedule for the week. I was the only new customer who walked through the door during the 2 hrs that my car was in the shop. Everyone else had been goin to Cassels for years and treated Howard at the front desk like a longtime friend. Customers who had to get to work at 8AM were quickly shuttled to their place of employment (I think the lady made like 8 trips to Harris).The mechanic Aaron test drove my car down to the bowling alley n back not once but twice to make sure its previous stalling issue wasnt going to leave me stranded on 192 (again). Drives mighty smooth now.The shop dog was out of the office for the day. I suspect that would have taken the experience to the next level. Ill be back -- hopefully not for a while -- but Ill be back.
Our family have used Cassels for over 20 years with many used cars and also the boat I used to have. Many will perform good work but what when there is an issue...here is where they shine and what separates them from the many others!
I like the honesty of the mechanics. Very knowledgeable. I would trust him with my car anytime
Excellent, fast, reliable service. Only does the work the needs to be done. Been servicing for 5 years always 5 star +! Explorer has never ran better, appreciate honest workmanship.
Extremely happy with the prompt, friendly and expert service. Thanks for saving my car!😃
Had a great experience with cassels garage today and would highly recommend it ... its hard to find a mechanic that you can trust and today proved to me that this company has integrity!
I was totally impressed with both my wifes and my first experience with repairs at their garage. Straight up guys who did their best to help us.Don Vannice
My van has no drivers seat because I drive from my wheel chair, and due to this special situation I wouldnt even consider taking my van anywhere other than to Cassels. They know how to drive it and I feel confident that they will do a good job with it. Also, they never try to sell me parts that I dont need, which is a common practice of some of these drive through places. I need ample room to exit my van and Cassels is a real garage with friendly courteous staff, large clean space, and conveniently located right off of 192.
Great Service, very clean and professional outfit.
First time at Cassels garage. Very clean, Fast service done right. Serpentine belt change.
My wife’s Ford Edge was experiencing brake issues where the brake pedal would occasionally go all the way to the floor before braking. It was completely unpredictable when this would occur and a real safety issue. After repeated attempts to the Ford dealer in Vero Beach the problem persisted. I suggested my wife take the car to Cassels Garage and have Howard take a look. He listened to our concerns and after a little research found that there was actually a recall on one of the braking sensors. It’s been over 6 months and the brakes are working perfectly. Cassels Garage now performs all of the service on my mother-in-law’s as well as my father’s car. They truly care, and the level of quality and value is second to none.
When you wake up in the morning, you never know what the day will bring. An unexpected call from Howard changed a lot of things that day. He had a 2005 Dodge Grand Caravan, with only 14,000 miles, single owner and it was equipped with an electric wheelchair ramp and lowered floors. Considering we had a 2000 full size Chevy van, extended roof, 98,000 miles and a hydraulic lift, we were thrilled. Upon further investigation, the van was being sold by a son whose father had recently passed away. That son had been the youth counselor to my disabled daughter as she was growing up, so the idea that she could get and make good use of his father’s van made the sale more tolerable in his sadness. The deal was made and after new tires, a major detailing and paint job, my daughter’s new vehicle was road worthy and ready for her as “that’s how she rolls!” Howard has serviced both families’ cars for many years and his insight and advise on this sale/purchase was invaluable.
We used Cassels all the time. They are honest. I asked them to do something and they basically told me my car did not need it. Instead they tightened a few bolts at no charge and send me on my way. Problem has not returned. They are our Go-To garage now for all auto related issues.
We have been using Cassels Garage for at least 25 y. Always excellent service, and friendly too, and when you explain your problem and they say dont worry about it--not a problem; so we save money.Again excellent!! Iver and Mary Duedall
They have outstanding integrity. Very good people.
Great customer service. Taken my cars to Cassels for years!
Knowledge diagnosis, great service and done on time.