From viewing the Jeep online, talking over the phone, negotiating trade in, and delivering the vehicle, David, Jill, Bruce and Shauna made the entire experience very easy. They were honest, polite, and there were no hidden fees or unnecessary banter. They made me feel like I was a long time friend. Great vehicle buying experience.
Absolutely nothing but professional. I had questions, and wants. Was answered honestly in everything I asked. Was shown a suv that all thought I would enjoy, turns out I love it and drove it home the same night. I couldnt be happier with my whole experience and the staff were friendly and knowledgeable.
I have purchased many vehicles over the years, but this was by far the smoothest purchase ever. Mike is the kind of guy you want to deal with when buying a car non pushy and without dought very knowledgeable, and works with you whatever your needs may be. I definitely will return when its time to upgrade. Thanks Mike
We were very satisfied with our experience with Thrifty Car Sales in Westfield. Mike was great to work with, made the entire process very simple. The car was presented to us in immaculate condition. Thank you!!!
Came here had no credit found a car I like. Really great help and good experience
Mike D. and the team in the Business Office at Thrifty Car Sales provided excellent customer service during our recent purchase.They went above and beyond to ensure our satisfaction with the vehicle and the sale process. I recommend you go see them for your next vehicle purchase!!!
Very happy with my new car. Second car I brought from here. Salesman Mike was very helpful. I recommend this dealership. Staff always there to help you leave with a vehicle.Thanks Mike
Mike was legitimately the most kindest and patient car salesman I’ve ever dealt with. He doesn’t give you that being rushed feeling. He took the time out to ask me what I wanted and what would be better FOR ME! I definitely will be back in the future! Thank you Michael for getting me out of this junk and into something more fitting and better FOR ME! Shop Thrifty Auto in Westfield 💜💜
Best place to buy a car!! Adam was so friendly and professional and relatable! Everything you want in a car sales men and more! He got us the best deals and the best prices! Didn’t know what I wanted but left with exactly what I was dreaming of! I will never get a car anywhere else! Highly recommend!
Mike D was great, everything went Great! I went in completely unsure and the next day I came home with a new Suv.They took care of Everything for me, And within my payment Range too.. I love My new truck. Im Happy I stopped in even if it was downpouring rain that day..
I definitely love how quick and easy it was. They cleaned and made sure I had mats and checked to make sure I had everything I needed before leaving with my new car! Thank you!!!!
Mike helped me out today! Walked me through the whole process. Went in sort of last minute not expecting to walk out with a new car the same day but he made it happen! 10/10 recommend mike!
We have purchased 3 cars from this business, they are amazing. Quick approvals, fast processing.. reliable and trustworthy sales reps. Great rates and payments. I will never buy from another dealer. I recommend you check them out!
Great customer service! Very honest, helpful and fast service! I have bought 2 cars from mike so far and will definitely be back soon for my daughters first car! I definitely recommend going there before looking elsewhere!
This is the second time that we purchased a car through Thrifty Car Sales in Westfield Massachusetts. The salesman, Michael DuBour, was the best. I am always treated like royalty. The service is outstanding. Michael took the time to explain all the controls, where the gas cap was, everything about the car. He even took the car down to my mechanic to let him look it over before I purchased it. Ive never had any problems in the past or even now with any of the cars that I purchased from Thrifty. They offered me water or coffee. They took care of everything. The registration, transferring the plates, the inspection. I didnt have to do anything. Great customer service!
Sold my car to Thrity Car sales. They were very professional and offered me a good price. Would strongly recommend Thrift Car Sales.
Today was a shockingly awesome day Dan from thrifty pulled what seemed to be impossible to get us into a SUV and mad it happen. He got us approved for the SUV we wanted but did even more than just that he got the banks to approved us but he wanted to help us more than just that and lower the banks offer for the monthly payments we though we were gonna gonna settle with the bank’s original offer and get the SUV but he then came back and told us to wait for a lil bit more he pulled a few strings a knocked off a ton of $$ off on the SUV for us and lowered the payments to nearly half what we were gonna accept and we got the SUV. He is very professional friendly honest and laid back. Also want to mention how clean they are and mindful of everyone. Not just him but all their employees there would keep in mind of space and distance. They disinfect everything each time they have someone in the building so your mind will be at ease when inside. And in a vehicle. So rest assured test drive with peace of mind. Go in with peace of mind and leave happy. They are all awesome people quick fast and awesome.
Great place! Would recommend to anyone. We love our car. Honest service, good people, very well maintained vehicles, and good prices.
I went there on Saturday afternoon and was approved rather quick. They gave me my SUV on Tuesday becuase the owner and my excellent sales representative Mike took the time to find me a better lower interest loan, which they did. At 2:00 pm as Mike told me my SUV was deliver to me. Easy, helping, smooth, quick experience. Very friendly and professional. I recommend it for sure. Thanks for your service.
All around great service ..Mike was amazing from start to finish … As soon as I walked though the door I already knew what I wanted from viewing the online inventory .Mike gave the best deal possible and let me know step by step what he was doing before doing it . I’ve heard nothing but good things and even read great reviews so this was my fist choice and my last . Mike was awesome all around knows his stuff and will find the best deal for you … Mike I’m sending a few ppl your way so look out ..Thanks again for the great service that was provided ….hands down 5star service 💯
Strongly recommend coming here for your next car. Friends and family suggested Icome here after their positive experience and they were all right. Thanks Mike for the best,easiest, and stress free car shopping ever. I appreciate it!
Thrifty Car Sales did an amazing job at getting me into a car within my budget and with the specifications I was looking for! Adam, our main connect at the dealership, was VERY patient with both me and my mother as we went through the auto buying process (which was an entire weekend-long affair) and very friendly and knowledgeable as well. I would highly recommend buying a car from here. Very reasonably priced for what youre purchasing!
Dan Godin was our car salesman. He was knowledgeable, understanding, and had an enjoyable personality. He went out of the way to give us the best deal possible. He also helped me and my fiancé learn about Westfield since we recently moved here. A wonderful car and a tour of the town all in one! He’s really genuine and wanted us to have the best experience possible. I wish I could give a 6/5 star but I can only do five stars here.
Adam was my primary contact and he was awesome. Friendly, polite, and easy to work with. He pulled the car right up to the door, opened everything up, and walked us through the process.My wife and I had been to other dealerships and they made us feel like just a number for looking at one of their lower-priced cars. The guys here talked to us like valued customers and put their best foot forward. They made the process seamless and easy.There were a couple of small issues that we didnt notice until we were driving it off the lot, and Bruce stepped in and got the process to fix them started immediately.I strongly recommend Thrifty to anyone looking to purchase a used vehicle.They also have some very cute dogs!
I was pleasantly surprised by the knowledge and professionalism at Thrifty today! My salesman Daniel was great and the guys all really tried so hard to meet my financial needs. They were fantastic and I’m getting a way better car than I thought I could! Thank you!!!
Amazing service! Dan was able to get us a great deal. I wanted to get rid of my old dealership and Dan made it so easy. We ended up getting two cars. He’s amazing at what he does.
Michael DuBour was amazing and got us into the car we wanted, funny and friendly, solved any and all bumps and glitches we came across. Amazing Car Dealer.
Amazing service at Thifty in Westfield, Mike did such a good job helping my husband into the car he wanted I had to go back to mike & purchase a car and he did whatever it took to get me into the vehicle I wanted. Also helped me into getting cheaper insurance!! He pulled strings.! I appreciate that and all he has done!! My husband & I will be sending more people his way!! #TeamWestfieldThrifty.
This was my first car buying experience and Dan was amazing! He made it so easy and stress free, the complete opposite of what I thought it would be like! He even went the extra mile to make sure I got the lowest insurance quote possible. Thank you Thrifty and Dan for the amazing experience!!!
Mike was an incredible person to deal with. The process was relaxing easy and fast. I would absolutely recommend buying from him he was the best!!!
Stopped in after being referred by a friend. Test drove a 2017 Wrangler that I had been in the market for. Friendly, courteous staff had everything approved and signed in just a few hours. Very little back and forth with pricing; only once because I wanted a little more for my trade which they were able to do along with taking money off of extended warranty. Definitely worth stopping in if you see something you like.
I was so thrilled when I heard the words🙏🌷!Adam is the best and most knowledgeable & courteous salesman I know! I would highly recommended anyone who is looking to purchase a vehicle, go see him at Thrifty Car Sales in Westfield....he will get you in the vehicle of your dreams.😁 Addendum not helpful after the sale.....as a matter of fact, I was put off!👎
Second time buying a car through Thrifty. They listen to what you want and need and they do everything they can to get you where you need to be. Straightforward and honest. I recommend them to everyone who asks where to go car shopping. Both the lot and the office are extremely clean and everyone there is very polite.
Hello, today my father drove an hour plus to Westfield to test out a listed vehicle. Upon arrival, the dealership raised the pre-agreed price of the vehicle which is very unprofessional and sneaky. If this dealership was transparent from the start then my father would not have wasted his time driving an hour plus there and back total of 3 hour trip.We are very unsatisfied, find better dealerships in MA please!! Save yourself some time and headache!
Adam had no problem answering any questions and was great to work with! Made the process seamless. Definitely recommend!
Excellent service as soon as I walked in the door
Great service and friendly people! Just bought my second vehicle from Mike. Very happy with my new vehicle. Thanks Mike!
My experience was great. The sales rep was Mike he was great to work with. I would recommend this place to anyone who is interested in buying a vehicle.
Went to take a test drive but was not the car for me. Discussed what I was looking for including make, model, year and color and within days they had found the vehicle I was looking for. Sales team was friendly and professional and made the process seamless. Very satisfied with my purchase.
Just bought our 4th Thrifty car from Thrifty in Westfield. Every time the experience has been pretty good, but tonight’s experience was by far the best we have had. Mike and Bruce are great! They both have a good memory of my husband and I and the past cars we have bought as well, and also gave us a great deal!
Salesman was very knowledgeable and friendly. Helped me get a new (to me) and affordable car in one day. Dan Godin was an effective salesman.
Adam was one of the most helpful salespersons ever. He got us into a safe, reliable car and took care of everything.
Mike D made it a real easy process for someone who never bought a car at a dealership and for the first time I was truly satisfied! Highly recommend coming here if you’re looking for your next car! 10 stars all the way!
As a first time car buyer, I was very nervous to come in. I had looked at a car that was a little out of my price range and Mike showed me something within my range that I really, really loved. I came in with my older car and left in a 2017 with a payment that worked for me. My husband had bought a car from Thrifty in the past, so I knew I wanted to check them out before I went anywhere else. I am so pleased with my Ford CMax. Thank you so much, Mike and Bruce! You’ve made my life a lot easier and I can’t wait to put some miles and memories on this car.
The sales person was great. But as soon as there was an issue the management washed their hands of me. They got their sale and there was an issue that was the banks fault, but instead of good customer service from thrifty I got irritation and brushed off. They thought that since it wasn’t technically their issue that I was being bothersome for asking for their assistance. I won’t be purchasing my next car their. But, again, the sales person was amazing, courteous and helpful.
I was looking for a good cheaper side truck and Mike helped me out immensely !thanks Mike
Mike Was Very Professional, Took Time With Me As His Customer To Make Sure I Was Satisfied And He Made Every Effort To Ensure I Got The Best Deal !!!
My experience with thrifty auto sales and my salesman Adam were the best explained things and helped me through a rough patch. I couldnt have asked for better service. Would definitely do business again.
Adam did such a great job! The whole team did awesome. I’m so happy with my new car! Thank you 😊
Had a great experience! They picked up the car all the way down in South Carolina and brought it back up for me so I could have exactly what I wanted.
I was told to check this place out by a friend and was pleasantly surprised by my experience. Adam Denny put my mind at ease and got me into a. 2019 Nissan Sentra. He was knowledgeable and friendly and made the whole process great.
Dealing with Mike is easy and painless, then I met the rest of the crew, very relaxing no high pressure sales, no games.If youre in the market for a vehicle you should check this place first.
Mike was very helpful on telling me everything I needed to about the Santa Fe Sport I was looking at. He was able to get me into my choice car all in the same day!
Mike D !Mike is awesome. He absolutely made sure he did everything he could to help me out and made sure I was walking out with a car I liked and thought would fit my family also my budget !He’s really great I can’t thank mike and his team enough !They are awesome !I thank you guys so so so much for helping me out ! Words can not explain how excited I am to have my new wheels !Thanks so much again !!!
I loved working with Mike at Thrifty Auto Sales in Westfield. I am a very happy repeat customer and will definitely shop here again!! Thanks Mikes for all your help. Great doing the car thing with you!!
A very good experience..
Big shout out to Thrifty Car Sales for providing a beauty ( Jeep Cherokee Latitude ) for our son’s first car ever ! Great dealerships and wonderful salesman Michael Dubour did everything above and beyond to satisfy our needs. They even got the sticker for us and the registration! They made the car not only shiny but ready to go !!!Highly recommended !!!!!😁👍
Phenomenal service. Went in with not much money down and was able to walk out with a pretty much brand new vehicle
I just purchased a vehicle at Thrifty Car Sales in Westfield. I am so pleased with the entire experience. Mike our salesman was so patient and did a thorough job of explaining the process. We felt that the vehicle we purchased was extremely well priced and we would definitely recommend this dealer to friends and family. Thank you Mike for taking such good care of us.
Thank you Dan Godin for helping me get a car im happy u helped me out so much ... Thank you again
Mike was incredibly helpful and low pressure. He walked me through the whole process and gave me lots of options. The whole experience was much better than Ive had at other dealers and theyve got great deals. I ended up with a 2018 Corolla less than anywhere Ive seen online and am very happy with my purchase. You really can tell that they care about their customers. I would highly recommend giving them a call
They are so awesome here at at Thrifty but Adam was so patient,kind,generous and attentive to what I wanted I love all hem amazing men in there.
Adam was such a pleasure to work with, he understood what I was looking for and didn’t try to get me to spend more than I could. It took less than 4 hours for me to test drive, decide I wanted the car and ended up leaving with the new car. Had to be the fastest most efficient time I have ever had getting a car. Thanks again Adam !
Mike and Dan were great to work with. Sending in a referral tomorrow! Glad they could work with me, as a second time customer.
I live in northern Maine and had relatives purchase vehicles from Molly so I figured why not!Great experience! No pressure and they found what I wanted.When I came to pick it up the car was spotless and Molly explained all the options in the car before taking it for a ride.These people are a class act, nothing shady! I would definitely travel the 450 miles again to buy a car!Thank you Thrifty Car Sales!
Molly, Bruce, and David did a great job working with us to get us a loaded Nissan Rogue at a price we were comfortable with. Every time I reached out, they responded promptly and made sure we were totally satisfied. This is the second vehicle weve purchased at Thrifty. I highly recommend this dealership, and strongly suggest you ask for Molly or Bruce. You will not be disappointed.
This was my 2nd time going to Thrifty! I went there knowing what I wanted, so Mike and the guys went to work and found me exactly that. I couldnt be happier with there experience, hard work, and most of all they were so nice which is a big deal in my book. Thanks again I will definitely recommend this place.
Mike D. was fantastic! He was very willing to work within our budget to get us financed. This is the 2nd vehicle we have purchased from Thrifty. I would highly recommend them!#2017buickencore
The staff go above and beyond for their customers. Just traded in the 1st car I got from them 4yrs ago for my 2nd car. If you’re in the market for a car I highly suggest you check out the Westfield Thrifty!
My experience at thrifty was wonderful. They turned a stressful situation into a great experience. I now have a reliable car all thanks to the employees at thrifty. Adam was very helpful and worked with me the whole process. Bruce and Dave were also very helpful and made this a stress free experience. We are very happy we chose thrifty and would recommend it to anyone looking for a car.
They have a great selection of vehicles. People are all very nice.
Just bought a car from Thrifty. I dealt with Adam and everything went very smoothly and when there was a problem with my insurance, they made sure to try to contact that company multiple times to get everything straightened out. The car was a great price-especially for the low mileage. Great experience for a first time car buyer!
Had Mike B., as a sales person. Really liked the car we test drove. Asked Mike B., about running the numbers on the car for pricing ideas. Mike’s response, “owner said he will only run the numbers if your going to buy the car”. Following this, Mike B., became very rude and unfriendly. Told us good luck finding the same car for a better price. Do not buy from here. They do not care about their customers and only care about your money.
It’s a great place to purchase any type of vehicle! Better than any dealership to buy. Will be recommending them to all. Staff was outstanding and worked with you.
Awesome service from Dan. He was extremely helpful
Excellent experience here. Made my purchasing a vehicle very easy and no pressure at all. Friendly staff, Mike was my contact person and reached out a few times so I was able to stop in and look and do the necessary paperwork. Highly recommend this company. 😁
Best experience every time w thriffties an especially w Michael Dubour so helpful an goes out of his way to make his customer happy my son bout his second car from him also an was completley happy w the service from thrifty as a whole but like I told Mike I will be back when its time to trade a huge thank you to Mike Dubour 🙂🙂🙂👍👍👍
We bought our car from here and I must say we made an excellent decision. Everyone at thrifty were of great help, especially Molly, she helped us choose the right car for our budget. The car was in a great condition and had no problems. I’d Definitely recommend!
I worked with Dan and although the first car I wanted was already sold he found the exact model at a different store and had it ready for my test drive. He answered all my questions and helped me get the deal I wanted. Thanks!
Best car buying experience ever. Adam was great finding a car that fit our needs. The finance department was quick even walking us through ever detail to get the best deal. Thank you. We love our new car.
Excellent customer service. They work with you to solve all the problems you might have and answer all your questions. Buying a car at Thrifty Car Sales is a great experience
Really nice and helpful sales people . nice selection of autos on the lot. Helped me get a good deal on a new we car.
Salesman Michael Dubois was very informative of the vehicle and a pleasure to work with
Awesome place great service great guys...this is my 3rd buy from thrifty thru the years And I absolutely love my JEEP. Daniel did a great job and that made for a pleasant experience, he was quick to find accessories or information I needed after the buy!😄Would definitely recommend thrifty for your auto shopping adventures! “Love working with the good guys”and LOVE my JEEP!!!!!
I was referred by a friend to Thrifty, as I was trying to find a Chrysler 300. Im really glad I did, because I feel like I got a fantastic deal. Normally when Im done dealing with car dealers, I feel the need to visit a crisis center and have a kit performed on myself. No such measures were needed here. The salesman Mike and his boss Dave were normal, laidback guys who just wanted to get the EXACT car I wanted...for an unbelievable price! Im telling you this: buy your next vehicle at Thrifty Car Sales!
We got a very good deal on a 2015 Chevy Silverado. Low miles, right price, nice people!
Great place.Good people.
The team at Thrifty went over and above to get me in a car that was comfortable not only for myself but for my wallet as well!! I appreciate all their efforts and would highly recommend them. Thanks Molly, Mike and Dave!
Mike was great to deal with through this whole process. They were very professional and up front about everything. I would highly recommend working with the team here at Thrifty. Everyone in the office was great! Quick easy and painless buying process!
Adam had great customer service and was very helpful on getting me into my truck
Was looking for a specific model Audi which they had. Molly made the process very easy. We live about 90 miles from Thrifty Westfield. We were able to do everything in one trip. They handled the financing at a better rate than my bank, the car was in great condition and they have a registry of motor vehicles on site. Thanks again Molly and Thrifty!!
Very knowledgeable and a pleasure to do business with, would recommend to anyone looking for a good vehicle at a good price!
I came across this place while i was looking for the subaru i wanted. Molly was helpful and got me in the car I wanted quickly and even handled transferring my Connecticut registration in a very timely fashion. Overall very knowledgeable and friendly. I would definitely recommend to anyone and I would buy here again.
Outstanding service and communication. The cars are top notch quality at very reasonable prices and I received amazing assistance at every turn. I highly recommend Thrifty Auto Sales and be sure to ask for Molly!
Mike was very helpful in the entire process. Would definitely recommend going through him for any future car needs
We were in and out with our brand new Ford Explorer within 2 hours! That was huge since we took our 2 boys (1 3 year old and 1 13 month old) with us. Mike worked with us to find us the best deal possible. Met our needs and went above and beyond for us! Couldn’t be more pleased with our purchase! Thank you Mike and Bruce for making it work for us!!
Best experience in car buying I have ever had! I cant say enough how wonderful the salesman I was working with was. Thanks Mike!His manager, Bruce, was awesome too!!They made me feel welcomed, never pressured me and worked with me on getting a loan. Its nice to know that theres still good guys out there! They had a great selection of vehicles, Mike and Bruce put me in a vehicle that was in the budget I was looking for and made it happen!I couldnt be happier!Thanks again guys 😊
A big thanks to Molly for finding the perfect truck for my son. We stopped by just to look around and told her what we were looking for and what we wanted to spend. She contacted us as soon as this truck hit the lot. Thanks again!!