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Lumpp & Sons Inc
670 Vandustrial Dr Ste. 5, Westmont, IL 60559, United States
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Lumpp & Sons Inc
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C
Review №1

My mother came here for multiple vehicle issues numerous times between 2017-2020. Every time he had “fixed” something, there was another issue IMMEDIATELY after. Like, driving home from this “mechanic” type of immediate. The prices were high considering the quality of parts and labor. Bad communication on when the car would be ready. Guy was a total jag who’ll probably deny that we were ever there. He speaks for himself lol

Ro
Review №2

An honest mechanic!! They are highly recommended! Good, down to Earth people that do a great job, are reasonably priced. I hate to write this review because they already are too busy already but they really deserve it.

Be
Review №3

I am very happy with Lumpp & Sons. Quality of work is good. Fair prices. I can make an appt online. I can leave messages for them online. Patrick the owner was there to check me in, and when I called. He is in charge and of course knows cars. And he is available to talk for a few minutes. I trust them.

Ca
Review №4

Very professional service! Will return in the future for any car needs I may need! My alignment was fast and the time I was quoted was very accurate.

Ja
Review №5

Patrick, owner/lead technician of this shop, offers terrific attention to detail automotive workmanship. This is a family owned shop and Pats sons are highly professional and always take care of my vehicles and return them in a timely fashion. Please do not hesitate to use this shop for they truly have honest and fair pricing. Thanks Pat!

Jo
Review №6

I have dealt with Patrick in the past with smaller repairs. This time I went in for a complete brake job. They are honest, fair, and will not take advantage of you. I just reccommended them to my son, and I think thats a pretty strong endorsement.

Ja
Review №7

Great family owned auto shop that treats you right! Must go if you need any car repairs or oil changes.

Mi
Review №8

Friendly old school service, highly recommend

Mi
Review №9

Great service, knowledgeable people and most important, HONEST!I’m a regular customer now...Cheers guys and thank you

Bo
Review №10

Every single time I have to take my car in it is a stressful experience having to leave your car without knowing what it will cost to fix or how long it will take to fix, but since the first day that I brought my car to Lump and Sons, they put all of my worries at ease. They are always more than accommodating and really work with you on time. Pat is by far the most professional and trustworthy mechanic that ive ever had the honor of using! I will never change to a different mechanic and i would recommend Lump and Sons to absolutely everybody. Thank you for doing such great work!

Ga
Review №11

Found Lumpp & Sons through a google search after moving to the area and needing some car work done. The great reviews DO NOT LIE! Quick, Honest, Courteous, and even Caring! Patrick is like that Uncle we all wish we had. You know... that one that is great with car repairs, that will step-up and respond in a time of need/emergency, and has no complaints doing it? This will immediately feel like your place to go, for whatever your need is. Cannot say enough good to hold the weight this shop deserves. Thanks for being a place I can trust and rest easy in knowing my car is in good hands.

Le
Review №12

I became a regular customer here. The guys are friendly and helpful

Gi
Review №13

Patrick at Lumpp & Sons Inc was very nice and professional. I moved to the area a couple weeks ago and my car started making noises out of nowhere. A quick Google search for top rated mechanics in the area brought this location up. The service turn around time was quick, Patrick was friendly, and I felt like pricing was very fair. If youre in the area and need work done, definitely check them out.

Ja
Review №14

This is my go-to shop! They always are fair on price and do quality work.

Da
Review №15

Trustworthy mechanic at fair prices

Ma
Review №16

Favorite auto repair shop

Ab
Review №17

Safety First...LED LIGHTS 4Ever...Our family VEHICLE...2009 Suzuki Xl7 has all LED bulbs, night driving is clearer... Thanks to Lumpp & Sons Auto Repairs and especially to COD student Roman electrical mechanic who re-engineer the design LED lighting of my VEHICLE... love it..🤓💪👊👌🤘👀💎HIKARI Ultra LED Headlight Bulbs Conversion Kit -H13/9008, Prime LED 12000lm 6K Cool White,2 Yr Warranty

Li
Review №18

We are very happy we found Lumpp and Sons a few years ago. They are very honest and reliable. They are often there later in the evening which helps us out with dropping off/picking up. Highly recommend!

Ja
Review №19

They are very honest about what my vehicle needs and what it can do without. If Ive had issues when taking my car home, they are more than happy to inspect it over and take it on a drive until I am fully satisfied with the service.

Ri
Review №20

Good folks

St
Review №21

I’ve taken my vehicles to many mechanics over the years. This place is by far the best. Fair price. Honest service. Won’t perform unneeded services, or try to sell the customer on stuff. Additionally, has a great turn around time. Highly reccomend this place.

La
Review №22

Im pretty car savvy and do many of my own repairs. When I cant do certain repairs due to my limited tools or time availability, theyre my go to people for they always did great work on my cars for the past few years. Highly recommend them.

Mi
Review №23

Great service and family shop. Never did me wrong. Awesome people

Pa
Review №24

These guys do a fantastic job of taking care of your car. I never feel as though I have been taken advantage of - honest, straight shooters. I would highly recommend them!

An
Review №25

Very pleased with the service here. No frills attitude and direct communication without having to worry about being oversold. Appreciate their input on everything

Na
Review №26

Family business. Great service, not over priced.

Ji
Review №27

I wouldnt go there again. Be aware. When I submitted my car there for certain repair, my Service engine light was off. When I picked up the the repaired car, they fixed my car, however, the Service engine light was on. So, I pointed out to them. They fixed the light, so that it doesnt go on even during start...... basically they disconnected the Service engine light all together. This is not the way you fix it, therefore, I wouldnt go there again.

Ja
Review №28

Absolutely the best take place to take your car, extremely professional, extremely knowledgeable and extremely fair. I wouldnt trust anyone else with my car!!!!!

Ke
Review №29

Great work. First time going there was very happy with the work and price

El
Review №30

Patrick Lump and his son are highly unprofessional. The lack of communication in this shop is obscene. When a customer requests communication, then a costumer should get at least a PHONE CALL stating what’s happening with their car instead of continuous empty promises of “we’ll call you tomorrow” or “it’ll be done tomorrow”. That is no way to run a business. The lack of honesty is appalling. This is a smaller shop, but as a business there is certain standards to uphold in costumer service and they were far below that. It took nearly 3 weeks for the car to be completed, and every step of the way I had to be the one to reach out to find out what was happening instead of them updating in a reasonable time frame. They continuously make excuses for themselves instead of owning up and accepting they simply can’t run their own business efficiently. Be honest from the start. Communicate. And when you mess up, own up to it and learn you can’t treat costumers that way and at least provide a good discount as an act of gratitude or appreciation that the customer was patient enough to deal with the chaos of this shop.

Be
Review №31

Great people; excellent work; reasonable prices. A great find!

Ja
Review №32

Awesome! Brought work van in around closing over the holiday week. Got me fixed the next day by early afternoon! Tech pretty much knew what the problem was right away.Great service and staff! Thanks Patrick!P.S. Mustang and Harley will always give you a warm welcome!

Ch
Review №33

The guys took care of our car at a great price and we were in the road the next hour. I will definitely be a regular customer. Thanks guys!

Au
Review №34

Extremely poor communication and very slow services. Doesn’t give you any updates on your car either, you have to reach out for updates. The whole place feels chaotic. Poor customer service. Really wanted to support a small shop like this but until they work on their customer service - handling problems, treating customers kindly and with respect, I will not be returning here and I wouldn’t suggest this shop to anyone despite the positive reviews, the shop seems to have gone extremely downhill over the years.

Bi
Review №35

Beware of this shop. I usually don’t leave reviews, but unfortunately I had to for this place... I stopped in for a repair & Patrick - the owner of this shop does not care about quality of service - he basically spat in my face. It’s sad. I thought this was a good ol’ family owned shop, but they did not treat me respectfully and did not make things right with me like real men would have. I will NEVER trust them with another one of my vehicles and will tell all my friends and family to stay far away from this awful shop.

Ro
Review №36

My first experience was good. Although it was an oil change, he told me about some other things that were wrong with my car.

He
Review №37

They are very knowledgeable, quick service, and extremely nice and very reasonable prices! Id recommend them all the time

RO
Review №38

I do a lot of my own work but some things I just dont have the tools or the time for. These are the guys I trust locally! I have also sent many of my friends here when I cant do them a favor. My friends trust me and I trust very few. These guys have made that list! Very honest and fairly priced!

Mi
Review №39

I am so glad I found this shop! They do quality work for a very reasonable price. And their customer service is fantastic. Professional, and accommodating on every level. If you live, or work in the area these guys are where you should be taking your vehicle for service.

Be
Review №40

Came here for an oil change service and they were very fast and friendly. The prices were excellent. This will be the only shop I will brings my cars to from now on. They are the best!!

Ma
Review №41

Great staff! Never an issue here. Had my vehicle in for service and the pointed out a potential issue and asked me if I wanted to take action. I knew of the issue and did not glhave them do any work but its nice to see that they care enough to mention it. Will be back again!

Mi
Review №42

Great oil change service from this place. I just moved to Seattle and was looking for a garage to regularly go to for all of my car troubles. They did a great job on my car.I will definitely be returning here for oil change service!

Pe
Review №43

Went there based on the great reviews, and I wasnt disappointed. They diagnosed the problem -- it turned out not to be a real issues -- and didnt charge me anything. Plus, they have cool dogs in the office and are located across the street from a brewery.

Li
Review №44

Took me last minute because I just got off of wotk. Very friendly! Entertainment in waiting area. Brewery across the street. Good music! This place is the best to get your oil changed.

Ca
Review №45

This is a great family owned business. They really know what theyre doing!!

Mi
Review №46

Very good mechanic. they wont lead you wrong or sell you things you dont need. every repair I have had here stays fixed. I highly recommend them

Mi
Review №47

Quick reliable service everytime!

Za
Review №48

They were busy but were able to fit me in on my schedule. Great customer service.

Jo
Review №49

They were busy but were able to fit me in on my schedule. Great customer service.

Is
Review №50

These guys did my alternator and didn’t do the job right my battery light still came on these guys don’t deserve what I paid for their pathetic service.

Ch
Review №51

Pat is such a great guy. Very honest with his judgement of you vehicle and takes care of you as if your like family. Have been coming here for years now.

Ra
Review №52

A+++++ Very, very fair. Very, very knowledgeable. Mustang rocks! My sister got her bmw 325 brakes done here. Much better than dealership! Quality parts as well. Ordered specifically for each car. Love this place!

Be
Review №53

Ive only been there once for an oil change and the people were all very friendly and professional. They got me in and out quickly. Ill definitely return the next time I need any work done.UPDATE: I cant go into details but I can no longer recommend Lumpp and Sons. Briefly, they replaced the wrong brakes and when they finished working on my car, it was making noises it was not before.

Si
Review №54

Love them!!!

st
Review №55

Hard working, and family owned business. Best prices around, and honest mehcanics.

Me
Review №56

Definitely recommended for people who want a reliable oil change service without the hassle. The crews are really nice and they do not try to upsell me things my car does not need. This is the best oil change service Ive ever got.

Me
Review №57

Excellent customer service, fair prices, and great work done in a very timely fashion.

Bu
Review №58

Very quick oil change service, always professional and knowledgeable. The staff informed me of recommended services for my vehicle but didnt push me to purchase. Best oil change place Ive been to!

Wo
Review №59

Ive constantly taken my vehicles here for oil change service. Ive always been completely satisfied with their customer service and quality of work. Their staff are knowledgeable and care about the business they are in. Clean, fast and professional oil change service.

Mi
Review №60

Weve been customers for nearly four years, and Patrick always does quality work. I know that I can count on the right diagnosis and a skillful repair for a fair price. No upselling, he just gets the job done.

Ma
Review №61

Very professional, fast and fair. They got me in quickly and my service was done well before I expected it to be. Waited for my car in the nice waiting area with access to wifi.Have told many friends and family about Lumpp & Sons.

Mi
Review №62

Patrick always takes the very best care of my family and the many that Ive referred to him over the many years!!

J
Review №63

I brought my Audi after spending 1500 at another shop and they were able to find the problem and fix the car the same day. I would recommend this shop to anyone with a car issue. Nothing but great service...quick and fair.

Ni
Review №64

Friendly and honest. Very knowledgeable mechanics always willing to help.

Mi
Review №65

Great Job! I will continue to do business with this company. I enjoy seeing Mustang their office pet. She is very nice.

Ch
Review №66

Ive been getting my cars taken care of by Patrick for years.Fair prices and great work. If he wasnt the best I wouldnt be using his services.

Mi
Review №67

Amazing owners, outstanding service that lasts, and extremely quick service! Wouldn’t go anywhere else! Thank you Patrick, Ryan, and Brandon for everything you do; you guys are the best!

Ge
Review №68

Fair prices, good work, friendly staff. 100% satisfied been there 4 times and will continue to go there.

Ra
Review №69

I have now had a couple of vehicles fixed by the knowledgeable mechanics at Lumpp & Sons. They explained what was wrong with my vehicle and didnt try to talk me into unnecessary repairs that would cost me more. I was very happy with the service here and will recommend them to anyone I know with vehicle troubles!

Ka
Review №70

Honest, Accommodating & Competent - Patrick and his son are great people! I wont go anywhere else now, plus Urban Legend brewery is right by it... ask Patrick for a brew recommendation while youre getting work done.

Te
Review №71

This is a great place to take you very honest very reasonable

Pa
Review №72

The service was great here. I took my car into get routine maintenance and also to diagnose an odd noise. They discovered that my serpentine belt was the wrong size (something that I just had replaced at a different shop in August) and was causing the noise. They replaced the belt and everything is back to normal!

Ru
Review №73

All the techs there are genuinely nice and very knowledgeable. They dont try to pressure you into anything you dont need and their pricing is reasonable for the area.

Je
Review №74

As fair and honest a shop as ever Ive seen.

Su
Review №75

I have been brining all my families cars here for over 6 years now and could not be happier with their services. If your looking for a good local mechanic then search no further!

Ev
Review №76

Theyll always make time for you and charge you fairly

Ma
Review №77

Pat is great works around schedules, and gets things done in a timely manner. Hes worked on both my trailblazer ss and my girlfriends jetta. Always does quality work and is very fair on price. Wouldnt take my vehicles anywhere else.

Na
Review №78

From experience at this place, i recommend anyone to Lumpp and Sons Inc. They provide you with face to face customer service. The troubleshoot what is wrong and fix the problem at hand without treating there customers like a dollar sign. Highly recommended.

Ja
Review №79

The guys there are honest and courteous. I come from the city to have my car repaired there because of the great service!

Ra
Review №80

Patrick replaced the starter in my 07 CRV. He delivered as promised and with honest pricing.

Ma
Review №81

Lumpp & Sons are excellent diagnosticians, uniquely capable auto repairmen, highly efficient and honest, immediately responsive, and the only place I trust with my car.

Da
Review №82

Quality honest repair service. Patrick is it great guy and a great mechanic too.

jo
Review №83

Highly recommend this place for your automotive needs! Fair price and honest!

ma
Review №84

Ive been taking my car to lumps and sons for awhile now and I can assure you I will forever take my cars there. They are very efficient and great at what they do!

ke
Review №85

I went here, knowing My vehicle needed repairs. 2 other shops gave me quotes, and Lumpp and Sons were much less, and some of the problems I was told by other shops that it had never existed! Lumpp and Sons is AMAZING!!!!!!!!!

ch
Review №86

Go for a smart, hard working mechanic who will treat you right

Fe
Review №87

The only shop I can my truck to be fixed properly.

K
Review №88

Great job and was able to get it done very quickly. saved me from renting a car.

Th
Review №89

The most honest and knowledgeable repair shop in the western suburbs.

Ga
Review №90

Patrick is great. Service is also great.

Pa
Review №91

Great quality shop and honest which is hard to find these days. Would suggest to any of my friends who are looking for a repair facility to do the job right and not suggest needles repairs that they dont need.

Ma
Review №92

Very nice employees owner is knowledgeable very smart

Di
Review №93

Great people, great job was done on my car.

Li
Review №94

Checked our car there before purchasing, nice owner and son. Would go there if I need go to a repair shop.

Ga
Review №95

Friendly honest service.

We
Review №96

Great shop, honest mechanics a rare find

Av
Review №97

Lump &Sons are the best honest Mechanics

Ba
Review №98

Ive used them for oil change and did not regret for anything.They did all of the job well and in no time :)

Ma
Review №99

Poor customer service. Slow service.

do
Review №100

Very honest and fair prices.

Information
74 Photos
100 Comments
4.7 Rating
  • Address:670 Vandustrial Dr Ste. 5, Westmont, IL 60559, United States
  • Site:http://westmontautorepair.com/
  • Phone:+1 630-324-6394
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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