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Meineke Car Care Center
6135 S Cass Ave, Westmont, IL 60559, United States
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Meineke Car Care Center
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Se
Review №1

Fair price, friendly staff, cleaned my brakes up during the day while I was at work. Couldnt ask for more from a shop. They even honored my coupon. I did some research of my own into pricing and labor and they didnt overcharge me. Hopefully nothing breaks down this winter, but if it does Ill be back with these guys.

Dr
Review №2

Best service for the best price! Amazing customer experience. Boge is the man!

Ne
Review №3

Phenomenal serviceNever served better in any other shop

Jo
Review №4

My experience was good. The management and staff were ultimate professional. They took good care of me and my automotive needs.

Ki
Review №5

I was referred by another garage for a specific problem with my catalytic converter and they were able to diagnose and fix the problems within one day. Bob (the owner) was knowledgeable and professional and saved me over $2K off my original estimate. I would recommend this business as they are very trustworthy.

My
Review №6

With the labor shortage going on with most service workers at the dealerships I had to pick another shop to service me. Bob was sooooo nice! He was super busy but took the time to fit me in and changed my front brake pads☺️ I will be going back for more maintenance on my truck soon

Jo
Review №7

They do very good honest work, and kept all their promises. They will fix your car without the BS and hidden fees! It was a pleasure working with you and will do business again and recommend my friends.

Ma
Review №8

Im a senior citizen and Ive been taking my carshere for more than 10 years. The owner and his team have been consistently professional and friendly. They provide expert affordable service you can trust! I HIGHLY Recommend them!

Ma
Review №9

Fantastic & super great service. Tremendous prices for quality work. The guys really care about the customer! A+ job!

Ro
Review №10

The staff was courteous and professional, I dropped off my vehicle in the morning the repairs were completed in a few hours at the price that was quoted. I will definitely go back in the future if any of my other vehicles need service, I highly recommend this shop.

Ch
Review №11

They were very nice, got me in and out very quickly even though they had other cars waiting before me. Will definitely use again.

Ig
Review №12

Excellent service, very well priced and great people. I have been going to this place for over 20 years.

Je
Review №13

Very kind people and fixed my car in a quick and professional manner. Thank you much! Best place to have working on your car!

La
Review №14

As always Bob the owner took care of our needs in a very courteous and professional manner.

Be
Review №15

This place is the best. They are honest and good to everyone that comes in. I have never been to a better shop to get my car fixed. This time I went for an oil change but they have fixed my breaks and given advice on car problems in the past. This place is the best.

Ja
Review №16

Bob is an outstanding human being and he runs a fantastic shop. 10/10 highly recommend

Ln
Review №17

I’ve come to bob for all of my car problems for more than 5 years, and you know he is a great and honest professional when you see my 5 star rating

Sl
Review №18

Great job always for all my car needs. The team is so welcoming and friendly they make you feel like you’re part of their family. I wouldn’t go anywhere else.

Ta
Review №19

Excellent service, friendly, and a great honest and business-neutral advisor.

Jo
Review №20

I was very satisfied with the work they did on my car. The owner was awesome and first class. He took time to explain everything and completed the job in a timely manner. I would highly recommend and I will return for future work.

JR
Review №21

Work was done at a fair price and on time

As
Review №22

When I write reviews, I do so for great experiences, but I feel this experience was anything but great. Justin was helpful, thoroughly explained what was going on with my car and the best solutions to resolve the issues. Bob, on the other hand, didn’t seem too thrilled with my presence to begin with. His interaction with me wasn’t anything like the couple that was there while walking in. After reviewing my car and after some consideration on my behalf, I decided to put off on the work for my car and just pay for the diagnostic test. I don’t know if someone got upset with my decision to do so, (as the communication with them seemed transparent, calm and respectful) but my car is even worse now than it was prior to bring it to them, as if the wires have been manipulated and misfires are out of hand. Being a young, single black woman in this world is difficult as is, but when people take advantage of women in general, it’s sickening! Why make someones life more difficult than it already is? I guess it was expected. It wasn’t my first time there, as I honestly thought I could trust these people. Be more impartial. I know life is full of lessons to learn, but give me a break. Beware!

jo
Review №23

Great service. Check engine light diagnostic showed a really expensive intake replacement repair. The Meineke team took time to research the problem and found a small defective piece on the intake that could be replaced for a very low cost to fix the check engine light--it worked! And we are very thankful. Looking forward to another 200,000 Miles in our 08 Mazda 3--thanks Meineke!

Ki
Review №24

I’ve come here a couple of times now. Each time, the service has been friendly and professional. I used to go to the Meinke that was located in Lemont, IL for several years until it was shut down. I’m glad that there is another location close to my house now, that I can rely on tor my vehicle needs. I would definitely recommend their services to others. SO much CHEAPER than paying an arm, leg, possibly some fingers when you go to the dealerships for the exact same services.

Di
Review №25

Fast, friendly, and competent work. Decent pricing. Anytime again 🙂

Me
Review №26

This place is the best around. Honest, experienced and very well priced. Wouldn’t go anywhere else!

St
Review №27

Glad I have a go-to spot to get my oil changed. I trust these guys to always do a great job and they always follow through. Also they’re always quick and flexible. Thanks guys! Always a good job now

da
Review №28

We went to a different service center to have our exhaust fixed. They said they couldn’t help us. We found Meineke on line and they had good reviews. Justine got us in right away, looked it over, gave us a quote, fixed the exhaust and we were in and out in an hour and a half. Everyone was very nice and professional, and the total ended up being less than the quote. I think we found our new service center.

To
Review №29

The gentleman didnt have to help me as he was closing shop, but with my 3 kids in the car and no one else available, he took the time to help me replace my alternator. He was courteous, professional, and to me, a real hero. If I could give this place 8 stars, I would do it.

Ch
Review №30

Guys at this shop are friendly and knowledgeable and dedicated to getting the job done. My brakes made some noise when I brought it home. I called them and they corrected it the next day and no extra charge.

Sa
Review №31

My car was leaking brake fluid. I had gone to Firestone just around the corner from them and they gave me the run around as well as anxiety telling my my hydraulics were going to give out and that I couldnt drive it but they couldnt look at it until Monday or Tuesday. My normal repair guy next to this Mineke was closed. I called and Justin answered. He was calm, and said he could see me right then and there. So I turned the corner and they took me in right away. Justin physically walked me back and showed me the things that needed repair. He gave me all the options I had. Thanks to him he eased my nerves. He was kind, helpful, explained everything so that I understood and got me in and out in time for my shift at work. His kind approach, kind demeanor and work ethic was highly appreciated. I would recommend them to anyone. So glad I got to meet them.

Pa
Review №32

Been using Meineke for years for my cars service needs. Never been disappointed.

mi
Review №33

Services were delivered much cheaper than a dealer. Courteous staff both at front desk and auto service line. Continuous communication about when my car would be done. Coordination of service with local shop to provide alignment at good price and quality.

Ri
Review №34

They went above and beyond to fix the emissions problems with my Jeep. 5 stars

FM
Review №35

The best auto repair shop hands down! Very professional, super friendly and welcoming staff, they pay very close attention to your needs and they always have time for you even on the busy days! Ask for Bob, he’s the man!

Ve
Review №36

Went in for an oil change which was fine but I was very disappointed to see that no employees were wearing masks including customer service in their small office. I also saw one customer without a mask. Definitely not a place to go if you are immune compromised

Ma
Review №37

I brought my car here quite a few times over the years. There work is efficient and the owner is professional. I would definitely recommend bringing your car here.

He
Review №38

Staff is rude and no one wears masks inside. Went in for an oil change and walked right out.

Ja
Review №39

Husbands car broke down on his way to work Saturday morning. They were busy but fit us in same day and the car was ready by 4pm. Excellent people, honest work.

AF
Review №40

Bob always gets what you need done and explains it well so that you can make the best choices for your car’s maintenance. He keeps my 18yo car up to date for emissions and road safety.

Ge
Review №41

I do know this shop for more then 25 yrs. I did move few yrs ago on NW Suburbs, but when I do have serious problem with my car, always run to Meinecke on Westmont.Excellent Owner and team...very professional and friendly !!

ma
Review №42

I needed work done on my car and family members suggested to bring it to Meineke. I was extremely satisfied with the work they did.Bob and Justin were great, with excellent customer service. I highly recommend them.

We
Review №43

Amazing shop, they work on all cars, repairs are top notch and reasonable prices

Al
Review №44

I have to say, I was skeptical even with all the positive review but Im glad I came here. Justin, was professional, helpful, and easy going. They diagnosed the issue and Justin made the call to not charge me anything since the testing didnt take much time/labor. I highly recommend going here for any car troubles or service as this experience alone shows theyre honest and will treat you fairly which can be hard to find sometimes.

Sc
Review №45

This particular location was recommended by our regular mechanic. The work was done quickly, at a good price, and we were respected for our concerns about what needed to be done. I would trust this location with any of my business.

Mi
Review №46

Very unpleasant ...take your vehicle any place else. Owner is price gouging adds on services not requested or discussed.

Er
Review №47

I was in a bit of a pickle on a Saturday afternoon and desperately need the brakes done on my Camry. I called this shop and although they closed in 3 hours, they promised me they’d get it done if I could get there soon. I said I’d be there in 15-20 minutes which I was. Everyone I interacted with at the shop was friendly and professional. The owner himself talked about exactly what the car needed and why. I’m technical inclined so I knew what he was saying was spot on. I asked if they had time to also do an oil change which they also did. Long story short, I was out the door in two hours with new brakes and an oil change. My experience couldn’t have been better. The price for services rendered was also very competitive. I just moved back to this neck of the woods. Everyone is always looking for a good trustworthy mechanic. I’ll definitely be back and will be giving referrals as well. Great job, guys! Keep up the great work!

Ma
Review №48

They did a great job for me. They quickly identified the problem and provided a timely, cost effective resolution.

Jo
Review №49

We won’t take our cars anywhere else. Been coming here for years.

Sh
Review №50

Very friendly. Owner let me see what the problem was. Gave me a quote before I left and was timely and accurate.

Yu
Review №51

These guys are awesome. Been coming to this location for a while now and theyve never done me wrong

Au
Review №52

Great mechanic. Honest and very helpful. One of the few good mechanics Ive dealt with.

Ja
Review №53

First time getting my vehicle serviced here and really appreciate Justin at the front taking care of me. Great guy and very friendly but also honest about my car! Definitely plan on coming back when my car needs service again.

Am
Review №54

Service was great! Justin was spot on and figured out the issue with my car. He’s good!! I definitely feel like I can trust this place to do good work. I’ll be coming here for any work that needs to be done from now on

Me
Review №55

This place is wonderful. The first time I took my car there, it wasnt making the clicking noise I had been hearing earlier. They even drove around with me to try and find the source of the sound. I ended up going home without being charged for any unnecessary services. How honest!I then brought my car in again a year later, and they fixed my brakes at a reasonable cost and also gave me rewards points for a free oil change. All of the staff are helpful and kind. They fit me into their schedule with only 24 hours notice during a holiday week. Much appreciated!

ca
Review №56

This was the first time I was here. I was recommended by two of my neighbors. Justin was very nice, honest and courteous. I just was surprised at the cost for four new brakes. I wasnt expecting to spend as much as I had to. But I will say the brakes are now smooth as silk!

Ly
Review №57

Great service at a fair price. No upsell, fixes what is broken and confirms the repair cost before starting. I highly recommend them.

Wi
Review №58

Best muffler place ever. Bob?the owner had work done professionally and fast. I wont go anywhere else ever. a10.

Je
Review №59

I’ve utilized Meineke everywhere I’ve lived due to value. Nothing special until this visit. Justin and his staff was able to save me $1,500 as opposed to the dealership. I brought in the diagnostic report from the dealer and the manager Justin showed clear frustration with the estimate that was provided to me. He provided me with his estimate and was very communicative throughout the repair process. Also, they are military friendly and was able to go the extra mile in saving me a few more bucks. I 100% recommend this place and I will definitely be utilizing them for any service work needed over my next 4 years of being here. Thanks for everything guys!

JE
Review №60

Bobby is the BEST ALWAYS GOING BEYOND THE CALL FOR US.

mi
Review №61

Top notch team. Great people doing great work.

Ch
Review №62

They can be trusted to provide great service. Ive always been happy that my vehicles are taken care of promptly with the issues fully resolved! I will continue returning whenever I have a major issue.

Br
Review №63

Bob literally saved me thousands of dollars from what every other place was quoting me! I highly recommend them and I will only be taking our cars here for repairs from now on. These guys are honest and knowledgeable!

Ju
Review №64

I havent had any rude up sells like a few other places. They replaced my muffler on my 4 cylinder car. It no longer sounds like a semi truck. Theyre pretty busy. Which Is a good sign. More parking in the next lot over.

Ba
Review №65

I couldnt believe the friendlinessof this shop Justin was courteous and knowledgeable . He called when my vehicle was dropped off, also when ready .. when he called I was waiting for the other shoe to fall (price increase ) or new air conditioning pump . but it was as promised.. also gave the auto preventive maintenance to find out if a problem did exist. I had the same problem yrs ago and was charged $180 for replacing wrong part ( just down the street)this will be my repair shop from now on ..highly recommend by .e !

Ma
Review №66

Took my vehicle in for loud noise. Was told from another establishment that it was the catalytic converter to the tune of $800. Meinike examined my car and found there was a hole in the exhaust pipe. They saved me $500! Justin thank you! I live 45 minutes from this location and will happily make the drive for any further work.

Be
Review №67

Overall, I had a great experience. The customer service is outstanding and they were very thorough. I highly recommend Meineke.

LA
Review №68

It was my first visit to Meineke but my mom has taken her car here for many years. Bob and Justin were both very nice and were able to fix my door handle. I thought I’d have to go to the dealer for this, but they took care of it. I’ll be back for anything else that comes up in the future.

Jo
Review №69

By far the best in the area.I have been going to Bobby for all my car repairs and oil changes for over 10 years.

Ne
Review №70

Needed new brakes. They found a time to fit me in within a few days. I couldnt be there to drop off my car but they were accommodating. Gave me a call before they did any work. Very fair pricing. I dealt with Justin and he was so kind. Would highly recommend.

Mi
Review №71

Very courteous and friendly on time repair and reasonable price happy to be here.

Bh
Review №72

Every single person that works at this location is not only professional to the T but is also very compassionate. I am so grateful I ended up here with my car. The crew is honest, helpful, kind, and good at what they do! Two thumbs up 👍 👍 and I highly recommend them for any car service you ever need! Thank you guys for being amazing!

CL
Review №73

Have been a customer for over 20 years. Terrific service, people and knowledge. I refer anyone I can!

Be
Review №74

I am so happy to have found Meineke! These guys really take care of you and your vehicle! Justin always keeps me up to date on the progress of my vehicle. They aren’t pushy as to what services I may or may not need for my car. This is truly a great place to have your car taken care of! Thank you guys!!

De
Review №75

Very friendly, honest, knowledgeable and trustworthy shop. They only repaired what needed to be repaired...and at very reasonable prices.When one repair took longer than anticipated, the owner volunteered to drive me home and pick me up once the work was done. Who does that?Highly recommend this shop. You won’t be disappointed.

Be
Review №76

This place is awesome! My vehicles was rejected on 3 emissions test and no one could tell me why. I took my vehicle to the dealer and they kept telling me that nothing was wrong. At my wits end, I called Meineke and asked if I could bring my vehicle in for inspection. The customer service was awesome and I dropped my vehicle off on a Friday. I recieved a call on Saturday saying that they were still assessing my vehicle and wanted to know if they could keep it until Monday. I advised that it was no problem since I work from home. On Monday, I received a call letting me know that I was all set and they even took my vehicle to the Emissions Testing Facility for me so I didnt have to and my vehicle passed! I really appreciate them because no one else would help me without diagnostic codes. I reccomend that if your vehicle needs servicing that you take it to Meineke!

Da
Review №77

The first time I brought my car in it was an emergency with my alternator needing replacing. Everything turned out well with efficient service. I brought in my wifes car and requested my car at a certain time, if they were able to accommodate, and they made the best effort they could to get me out on time and they did! They also made the extra effort to check my cabin air filter even though it wasnt on my list of requests, to make sure my preventative maintenance was truly complete. Bob gave me a good deal to top it off and Justin was friendly with helping me set up my Meineke Rewards. Everyone there is friendly and personable, and its so close to my house, so I will be back!

Ch
Review №78

I went in towards the end of the day with a busted headlight and in need of an oil change. Justin came out to my car to check on the state of the headlight and told me exactly what I needed to do to buy the whole headlight assembly to get it completely fixed (unfortunate but true). He went above and beyond to put a new bulb in as a temporary fix and took the extra time to figure out what grade of oil my car needed when I didn’t know offhand. I was so grateful for the great service I experienced at this particular Meineke and definitely plan to be back.

Br
Review №79

Awesome service. Mechanics are super knowledgeable and very friendly. Great place. Towing services are very prompt and they take good care of your vehicle.

Ch
Review №80

If you have a chance to meet Bob. He is one of the best. He serviced my car and explain everything to me. He offers what’s advice that comes with years of experience. I live in the city of Chicago and I rather drive an Hr+ in order to come to Bob. He stands by his work and loves what he does. I can see he is also cares for people. It’s a easy decision to keep going back to Bob.

Lu
Review №81

Prompt, friendly service. Would recommend to others.

Ke
Review №82

I had an amazing experience! Great customer service, clean waiting area and quality work on my car in a timely fashion at affordable prices. I would highly recommend this Meineke Car Care Center!

De
Review №83

Justin is the best. He makes you feel like a customer and not just a nobody. The whole team is friendly and quick. Justin should start his own business, he’s that good.

Ae
Review №84

Bob was great and affordable. The guy at the counter was cute. I will use them in the future. Thanks you guys!

An
Review №85

During a routine oil change the manager Georgie was very concern and determine to find out what was causing my car to lose power when pulling off or making a complete stops. He hook up machine to my car and found misfires. So I told him and Bob I will bring it in Saturday morning. After several hours of eliminating what wasn’t wrong, it was determine that I needed fuel injectors. They quoted a reasonable price and warranty, and I was on my way. Good customer service from Bob and Georgie, I really appreciated your efforts.

Pa
Review №86

I had my brakes replaced, an oil change, I needed a new engine filter, and one of my headlights was out. I went to the location on Cass avenue in Westmont Illinois. Justin helped me. He was very professional and very nice. I waited while the work was being done and he kept me apprised what was going on and how much longer it would be. The location is very convenient and it really beats going to the car dealership. I will definitely hold back for any future car repairs.

Ti
Review №87

First time experience and it was great! They were efficient, explained in terms I could understand, and didnt add on extra items I didnt need. Justin was great at keeping me in the loop so I wasnt surprised by any charges or findings and ensured I had a quick turn around. Thank you!

Ga
Review №88

Ive gone to this Meineke for quite a few years. Ive never had a bad experience. Many times theyve gone out of their way to make sure my van and my wifes car are taken care of. They contact us when they find the problem, let us know when it should be done, and will call if it might take a little longer. They fairly price the work and explain before, what theyll do, and after, what they actually did. We highly recommend them.

Pa
Review №89

They are fantastic. Always professional courteous on time and never a problem with the work I have had done.I recommend them always to my family and friends

Jo
Review №90

My family member’s car had his brakes go out close to this shop. Other re views were positive so we decided to use Meineke. Great decision! I was very pleased with the honesty and service received!

Om
Review №91

Always great service

Ja
Review №92

I recommend this place! Thank you for fixing my exhaust. Maraming salamat!

Be
Review №93

Great price and very communicative throughout the entire process. These guys really know what theyre doing. I usually do all my own wrenching but if its too big for DIY or too cold out, this is the only place Ill trust to work on my vehicles. Highly recommended by a home mechanic!

Lu
Review №94

Bob is a great and honest mechanic. The best thing about him is that he always finds time to talk to the customer.I was “Walk-In” today, never scheduled an apoinment and they changed my oil + filters in 30-35minI’ve been here before, every single time I got honest and trustworthy opinion.

Re
Review №95

My car needed a good amount of work done. I made an appointment and it was completed same day at a very reasonable price. I recieved phone calls with additional work recommended and quotes as well as updates about work already being done. Definitely reccomend and will be bringing my car there for all work needed.

De
Review №96

Staff is friendly and knowledgeable. Justin at the front desk is the man!!!

Ch
Review №97

Friendly and knowledgeable staff.. An excellent place for all your car needs..

Je
Review №98

Meineke Westmont is where I go for ALL car maintenance needs. Why? This is an honest repair shop. Justin tells it like it is and will help you decide which option is right. Prices are also more than fair, I have shopped around but always find myself coming back here and have been for 10+ Years!Let me tell this story that illustrates how great this shop is. I was driving an old Chysler Cirrus and lost my power steering. I had my car towed in and discovered there was a leak in the line. Simply by putting power steering fluid into the car it worked again. I am not a car guy at all, I had no idea what this fluid was or where to put it. I was broke and could not afford to do the repair at this time, and the team showed me how to fix this issue! I was literally able to drive that car for 3 more months before trading it for something better without having to sink money into it because of the team at Meineke. No other shop would have done that, they would have demanded I fix the leak or else. Because of stories like this and countless more, I will always go here first when I need help with my car.

Ch
Review №99

I was referred to this Meineke buy another mechanic. I came in running a little bit late but they were able to take care of me in a fast and efficient way! Service was great price was reasonable :-) Thanks Meineke

Jo
Review №100

Same day service, with fair and reasonable pricing. 10/10 would return.

Information
40 Photos
100 Comments
4.8 Rating
  • Address:6135 S Cass Ave, Westmont, IL 60559, United States
  • Site:https://meineke.com/locations/il/westmont-493/
  • Phone:+1 630-324-0213
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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