Always find something here for the kids... Unexpected treasures and stocking suffers! Really friendly and accommodating staff!

I was one of the people in line on Friday for the ps5. The staff was outright AMAZING! Each one of them. Polite, professional & extremely patient. Even though the system wouldnt come back online for me, these young men were great! Looking forward to seeing them all often.

The very nice guy and I sold something that couldnt be done in Italy

Always clean and the staff is always friendly and helpful. Plus they’re very knowledgeable

Store manager Luis is a lifeless husk of a man that will try to rip you off and only sees you as a means to an end for his monetary gain. Absolutely awful man

Dont bother calling in, spent 30 minutes trying to speak to someone in store to only get hung up on everytime I called

Best customer service, thank you luis .

I don’t know who was working at Jan 01 2021 at 1:00pm but I most say that employee needs customer service training. We have had order something back in December 2020 and even tho the wait for the item was not his fault, he wouldn’t even check on the computer for updates.. all he had to do was to put my number in the computer but he insisted non of the order were processed that day so he didn’t know. Had to sit there and tell the guy to just put the number in the computer 100 times..

Employees here are great, I would buy from this GameStop solely upon their amazing customer service, but their manager Luis or whatever his name is, total scum bag. Rude, ignores you, doesn’t know customer service if it hit him on the face.

Love GameStop. Their customer service is unsurpassed by any other retailer. Always find what Im looking for and if they dont have it, they will get it for me.

Best GameStop ever!!!!! Great service and inventory.

Horrible store. Steve is a horrible employee doesn’t know any customer service skills

Really great store for hidden gems. Very rare old generational games there. And collectibles

Im very disappointed with the experience I had at this store today. I went to the store to use a $5 rewards coupon my father had on his loyalty account. After waiting in a slow line I went to an associate named Luis. I didnt think much of it since it was simple, one item transaction, but he seemed very cold and uninterested. I asked him if I could use the coupon on a gift card purchase and he responded yes. I asked to buy a $20 Nintendo e-Shop gift card so that I could buy more games on my Switch console. I even pointed to one that was hanging on the wall. He rang me up and finished the transaction. The total was $14.99 (with $5 from the coupon). But as I was sitting in the car I realized he had rang me up for a 12 month membership service with Nintendo. I went back into the store but he wasnt there. An associate named Nicolas helped me out. Nicolas was very nice and eager to help me out. I pointed out the error and asked if I could do an exchange. He rang me up for a $20 Nintendo e-Shop gift card and gave me a $14.99 refund for the incorrect item that would go toward the new card and then asked that I pay the difference $5.01. I didnt realize till after the transaction that I had just paid $20 and had not received the $5 off. At this point Luis, the original associate, had come back from the break room. Luis came back with a bad attitude and was wearing his mask as a chinstrap instead of using it to cover his face to prevent the spread of COVID-19. I was very uncomfortable and made sure to maintain social distancing. I then asked why I didnt have an even exchange. Why wasnt my $5 coupon applied to this payment? Luis then spoke to me with a rude tone and said you can only use a coupon once. I explained to him that the items were the same price and that I had asked him for an e-Shop gift card, not a membership. He then decided to argue with me instead of owning up to his mistake. He put words in my mouth and claimed I had asked for a 12 month membership. He also proceeded to tell me that $5 is like a penny. I asked him if theres anything he could do to help me and he said call customer service (again insinuating he didnt want to help me and just wanted me to leave). At this point he had lied and laughed in my face and I knew he wasnt going to help me so I left and called customer service. Essentially I had just lost a coupon without even using it. After 46 minutes of waiting I reached a customer service representative Jose. Unlike Luis, Jose was very kind and helpful. He wrote down my information and put a $5 coupon on my fathers loyalty account.I understand that once you use a coupon you cant just return an item and reuse it. But this situation is different, as I was buying an item of the same price within minutes of each other. The whole problem wouldve been avoided if Luis had listened to me in the first place. I understand we all make mistakes and have bad days and I wouldve been totally okay with Luis making that mistake. However, he did not own up to it nor try and fix it. He instead put words in my mouth, scoffed, and, essentially, dismissed me. Why should I lose a $5 off coupon that my family earned on a membership account that we paid for? Why should that money go to waste because of someone elses error? Also, why should my health be put at risk because an employee chose not to wear his mask. According to the multiple announcements I heard throughout the store, employees are required to wear masks.Ive been shopping at this Gamestop location for many years but I dont think Ill be going back, as I dont want to risk having another unpleasant encounter with Luis.

Pretty fast cashiers, very good place to buy at last minute 😅

Another place to catch rare Pokemon...because, as we all know...you gotta catch em all!

Go to gaming and collectable spot.

Very friendly staff. Everyone is very open and great customer service. They have a very big selection and very rarely will I find a game I’m not looking for, but I also check online to see as well most times.

Great place, great experience, great customer service, great quality under the new ownership! Im glad they are back in business better than ever!

They have what your looking fir plus safe environment

I was at this location around Christmas time in 2019. The selection of games and accessories seemed sufficient but I was unable to get a gift card at the time because there was only one employee in the store. There were a couple of customers in the store and one of them was monopolizing her time with the employee. She was going over an extensive list of games to see if they were available. The employee didnt acknowledge me or the other customer. She seemed less than enthusiastic about her job and I ended up leaving. Other Game Stop locations are better than this one.

They essentially made 25 people wait all night black Friday only to reveal they had 6 games at 6AM....

Kinda limited items here and theres a few great people like Eddie. Been coming here since 2015 and I will come by again. :)

Great customer service at this location.

Very nice staff. I called themOver the phone and they really were able to help and they were really nice. I recommend this place

Friendly and helpful employees. Greeted and helped quick. Nice people. Nice store.

My go to gamestop in the area, great service, great selection of games, and they will help you with any special request or preorder.

Christian is very thorough when answering questions. Great atmosphere. Very knowledgeable and fun people. Thanks again for the GTAVee 😄

Too bad this store is closing. Good service and staff.

The people who work here are well informed.

Specialized in Gaming, folks thatbwork here really know everything and are eager to explain/educate parents about gaming tech..., will take old games and consoles as down payment for new ones, favorite place for my boys, also have a card/membership with points and all...

The service was great and the people were very nice. They gave me exactly what I needed with no bother and made the process more enjoyable. Their knowledge about the games and products was very helpful, and they gave me a great deal on my Xbox 360 trade-in toward my new excellent condition ps4.

Nice service. They know their job

Great place for games and fast service.

Great store to get your fix for games and Collectibles.

Nicolas made the experience great. With great knowledge of the games and whats going on in the gaming industry.

I love GameStop So much that I want to get more Pokémon cards and lots of Robux

Great service and friendly staff

Small store with limited number of games. Reduced staff, when the store is packed higher chance to wait for a while to get attended.Also, game stop is paying ridiculous price on used games, like an year old game they pay $0.50

Great place for games and game fanatics.

Great knowledgeable friendly staff

These people lie through their teeth for a sale. The selection is too good to not go.

Great place, very friendly staff

Great staff and selection of games!

Staff is friendly and know there games. Usually stop In and chat with them before picking up the newest games.

The guys there are really helpful but their prices are a little high 👎🏽

The service is horrible they sold me a broken controller twice!

Very bad customer service ....

YOSHIIIIThats the sound he makes

Good place for gaming lovers

Great employes and great atention

This was our first time there cause our old one shut down and the staff was welcoming to us.

Overall great

Ok place but only 1 employee for entire store ? Not wise

My kids loved this place

Good place for games

This place was very slow but my brother was talking their ear off

Staffs friendly and know their games.I just buy everything digital now.

Great

Excellent

Sometimes they speak English and Spanish. The employees work very well. And if you have any questions they help you and answer any questions. The downside is that it is difficult to see the branch or at least see an ad

Nice video game and console store. Special for the Gamer.

Good attention

Specialized store