I went in to get the same paint that I was using for a project. I just went in to get more. I was told that there wasn’t any paint in the store. What kind of paint store runs out of paint? They argued with each other about wether the paint was actually in the store. The employees at the counter was really rude and acted like he didn’t want to serve his customers. I finally got the paint I needed. I had to ask for a paint stick and an opener as I left. I thought these were supposed to be provided with the purchase? 10/10 highly don’t recommend going to this store. The customer service is lacking.
I was at the central and West store, Josh was helping me try some samples of wood stain which I was ready to purchase when we found the right color... Lucas chimed in and told us that we had to leave and come back in the morning because it was closing time.
The Sherwin Williams on Central and West Street. Jason is the worst customer service provider ever. I guess you just need a warm body.
I was helped quickly and efficiently, both associates who helped me were super nice and friendly.
We recently went to the Sherwin-Williams Paint Store on West Central. Sarah greeted us with a smile; she was most courteous and helpful. She helped us locate the exact paint color we were searching for our kitchen. Fantastic customer service! Great prices, too!
Best customer service in the paint industry. Never had a problem with the service or the product.
They would rather fill orders inside for customers on the phone then serve customers at at their store with money.. no customer service at all.. very rude will never buy anything at the store again.. Im a professional painter Ive been painting for over 30 years.. I get a lot of jobs to do.. Menards and Lowes paint is getting just as good as Sherwin-Williams.. Sherwin-Williams will not survive anymore because the other companies have caught up to their paint chemistry.. its all about customer service now and where youre treated the best at..
The the people that work there were very nice and courteous and knew how to mix their paint
I own the mural business Brickmob and Sherwin-Williams is the only paints we use. They paint great and the SW staff (especially at this location) are always friendly and helpful.
I went to Sherwin Williams because 3 people told me this would be the best place to go for my inquiry on a rare questions🤷🏼♀️ I guess...on how to paint metal?!? & pick up “colors” in the room, like lacquer, I was unsure on how to ask for it.The point of me sitting in the parking lot and giving this place... on central & west street! I wish could be a ZERO! Is because the girl was not only unhelpful to me, she answered the phone while talking to me, then walked away!! & didn’t come back for like 5 minutes! The icing on the situation was when she came back she was rude to her co worker (who already expressed he was just learning the job) she did this in front of me and 2 other customers!!!.... she was almost HAPPY that I said I would send my husband to-explain our needs... but it was just me being polite today... your rude! Unprofessional & I will never come here or recommend this store to ANYONE!Common curtesy goes a long way! & no one should “feel bad” or stupid for asking a question, EVER!! Customer service is KEY to getting repeat customers!!!
Great Service and able to locate previous color choices from 10 years ago!
I called and talked to Sarah she helped me everything that I needed for indoor paint. I paid over the phone and got curb side pickup fast an easy.
Clean and bright and helpful. Plus they have every color you can imagine!
Didnt really care for the vibe I got in there acted like I shouldnt be there getting paint.
Good service--- great products
Service was a little slow, but helpful
Garrett and all the staff were very friendly and helpful in setting us up with the paint we needed.
My husband and I picked out the paint we wanted. Got home and the man who helped us never shook up the can. The color was standing in the can of paint. Also, he didnt give us a stir stick or an opener to open the paint. Always had great service in the past. We were disappointed to say the least.
Prices are always high but its not the employees fault. They so their best to help me find the right colors for my projects and to save money on deals and promotions. The product is quality and these guys know what their doing.
Staff is wonderful. Really appreciate the help I received deciding on a color that was perfect.
Was sent here for the only four gallons of paint in town. We need way more then this but this will do for the time. Thanks for having something for us when no one else did.
Great service and products. The sales associates were very helpful!
Amazing paint and colors! I do not trust any other brand.
Paint is fine. Service is terrible. Im a manager for a large retail chain, I wont say any names, but we have over 5000 retail locations nation wide. Id think thatd make us a huge customer. When I called in, I was literally told that they were too busy for my request. Sutherlands took care of me in five minutes. Id recommend buying your paint elsewhere.
Knowledgeable staff, wonderful products. I always love shopping at Sherwin Williams.
Excellent paint & supplies. The SW team members are always helpful and know the products.
Most time good. Few times didnt have paint ready after calling in a day ahead.. lost good time.
The staff, Like Josh, is very helpful and knowledgeable. You can find whatever you need and if youre not sure what you need, they help you.
The staff is very courteous and knowledgeable of all the products in the store and willing to help you with your needs
Very helpful staff! Find everything you need for your do it yourself paint job! We are a small company and we buy all of our paint and supplies here.
Great customer service and great paint.
Excellent service!! The expert advise is why I go to this Sherwin Williams!
Service was great. Employees very helpful.
The staff is super knowledgeable and very friendly.
High quality paints & manager is outstanding in service & knowledge.
It is the best paint money can buy
Exceptional and fast service!!
Great selection, knowledgeable staff
Best service!! Friendly people
The employees are knowledgable & super helpful!
No crowds and excellent, fast service. Clean store too!
I get all my paint and painting stuff from here
Always have a great aditude
Nice honest people
I found what I needed in less than 15 minutes and was out of there.
Its Sherwin Williams.....lol
Professional experience
Okay coo
Ok the place to buy paints and painting tools
For me he worked many things especially