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RightWay Auto Sales
1680 28th St SW, Wyoming, MI 49519, United States
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RightWay Auto Sales
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Ro
Review №1

Called to ask the price of a car. Was told they needed to contact the bank for price. Said I wasnt looking to finance, just wanted to pay cash for a car. Asked them if they accepted cash for cars or only finance. They said they take cash for cars, so I asked again, How much is this car?Response: Why dont we set an appointment so you can come in and talk about it.Full disclosure, Ive previously worked in car sales and I know this tactic. Make you come in so we can hammer and harass you until you buy a car from us. I know car sales is a negotiation process but a dealership that refuses to tell me the starting price unless I come in is never going to get my business.

mo
Review №2

Pattryck was awesome. He helped me understand my credit situation. And made the process smooth and enjoyable.

La
Review №3

Matt Wend was very helpful and knowledgeable about credit scores and how they work as well as how the process works for upgrading our vehicle in the future. We were there for 3 hours. Test drove our 2014 crv. Then he worked some magic with our budget and trade in. Shes ours! Thank you Matt! You are great!

Vi
Review №4

PatTryck was a great help in finding the right car for me! Went in with a 07 Pontiac G6, and rolled out with a 2017 Kia Sportage. The perfect SUV for my family! Thank you so much for all your help!

An
Review №5

Quick and very professional experience, willing to work with you to drive off today thanks Marcus green

Ka
Review №6

This place I just want to say made me feel comfortable from the get go! The customer service is awesome and my salesman Marcus was amazing. He made me feel comfort with the sudden choice of buying a car today but I think he definitely made it more easy to chose Rightway for a car! I’m very please with my expiration and definitely recommend anyone to just go talk to them and see how things go:)

al
Review №7

I had an amazing experience with Pat’Tryck. He made the purchase of a new vehicle very easy. He went all the paperwork and explained everything in detail. Which is nice because a lot times car salesman skip over the paper and just says sign here. It was a great experience. He got me the deal I wanted and that is what I was looking for.

Aa
Review №8

Great job by Pattryck. He was very helpful and patient. Helped me get a great vehicle. I would highly recommend getting a car for them.

Ka
Review №9

Great service even when I became a little testy 😊 Very helpful! Would recommend you talk to PatTryck every time. He gets the job done and done right. Have dealt with P. Dreams twice now and I would highly recommend him 👍😊

K
Review №10

I usually let things go but this place really got to me. I’m honestly unsure how they have all these 5 stars. Do yourself a favor and do not go here. I sat in a cubicle for 2 hours essentially alone while the car salesman kept coming back and forth briefly and gave me no information. We had no conversation about budget and what I was looking for. Eventually, he pulls up a car I was “approved” for. Hands me a phony looking paper to sign agreeing to an outrageous monthly payment. When I expressed concern this amount was not within my budget the car salesman got very agitated and pushy which made me highly uncomfortable. I left with nothing but a hit to my credit score and a wasted 2 hours.

Di
Review №11

Marcus and Andy help me get my first car in a very long time I really appreciate the work they put in to help me out much respect to the both of them

Je
Review №12

I had the pleasure of working with Marcus G. yesterday to purchase a vehicle. Back story, I was in a car accident and my vehicle was totaled. I had to get a new to me vehicle. He worked with me to find a vehicle that would meet my needs. He was very kind, friendly, helpful, knowledgeable, and well-rounded. I would recommend him to help you find a vehicle that meets your needs. Thank you, Marcus for being so kind to help me during my time of need!

Ni
Review №13

Recently purchased a vehicle from rightway. Wasnt the happiest about being in the credit situation that I was but Matthew Wend my sales consultant made it a great sales experience and easier to digest. I would recommend Matthew and Rightway to anyone looking to rebuild their credit and get a nice vehicle to boot!!

He
Review №14

Pat Tryck and Grant made the purchase of a car super easy. The environment there was great, everyone was kind. Any questions I had were answered and paperwork was explained very well. Extreamly happy with the service I received.

fo
Review №15

Marcus was super helpful and really great to work with! He got me in the car I wanted he wasnt pushy and its a good reliable car would definitely recommend. Thank Marcus love our new car!

Je
Review №16

PatTryck was very helpful with our transaction. We were able to upgrade our car to better fit our needs for a new job. They also gave a reasonable trade in value for our old car. Thanks for your help!

Do
Review №17

Enjoy the experience at rightway i recommend Marcus Green he help us on everything explain with detail every step 5 stars

K
Review №18

RightWay Is A Great Place To Get Started With You’re Motor Vehicle Journey, Marcus Green Is The Man To See, He Will Make Sure You Are In Good Hands And Leaving Happy Wiht You’re New Car

Ja
Review №19

Got my first car today at right way I was very nervous but it was a very easy process thanks to Marcus Green . Come see him he definitely will help you get a car

Tr
Review №20

Thank you Patryk! I wanted a newer used car and I wanted to trade in my older Cadillac for a newer more reliable car. Pat was HONEST! Point blank. He helped me picked exactly what I needed and he was so open about everything. I felt like he was my brother and we were sitting down just talking about life.🥰🥰🥰Thank you.

Al
Review №21

Marcus was Very friendly and professional they worked with our financial situation and we got to go home with a lovely car same day. This was our second experience and was just as good as the first!

Ga
Review №22

I came in just wanting to know options not thinking I could do anything right now and Marcus worked and worked with me til it happened. i have a new car and am super excited. i will refer everyone I know to Rightway and Marcus.

Tr
Review №23

Timothy Walsh was very help and I was able to drive off with a beautiful 2016 Chrysler 200. He is very good at what he does. Thank you again Tim.

Sh
Review №24

Marcus Green was by far the best salesman i have ever been in contact with. Would really recommend my ppl to come see him

Cy
Review №25

Thanks you Marcus Green for hooking me up. He was very patient and kind. I would definitely recommend others to Right Way Auto . Thanks guys!!!!!!!!

Mi
Review №26

Amazing experience. Tim was great, got me in and out with the car 🚗 of my dreams. I will def be going back.

Je
Review №27

Good selection of vehicles. Very nice staff. Timothy is the best sales person. If you need a car, truck or van, set up an appointment with him. Not pushy, listens to your need and is very understanding. Best salesman for a Truck we have bought yet!

Jo
Review №28

I had a great car buying experience with the greatest car salesperson ever at rightway with Marcus green

De
Review №29

Bomb dot com, ask your mom ✨Tim was great . Couldn’t have asked for a better person to help me . I didn’t know what I was doing in there and he helped me every step of the way .Would definitely recommend the ‘good looking guy with the nice tie’ to a friend .

sp
Review №30

My experience with Patrick was awesome if he can get you into a car HE WILL! LOVING my car so far 😍

Da
Review №31

Marcus was awesome. He got me into a newer vehicle then what I thought I could get.

Lo
Review №32

They were able to put me in a really nice car I really appreciate their business

Kv
Review №33

Very nice people to work with and they also have a variety of vehicles to choose from. Pat’Tryk in particular was very patient and accommodating. Definitely recommend.

Ka
Review №34

Not pushy at all! Loved the atmosphere and the staff! Great experience

Ma
Review №35

Marcus Green I Called up There And He Was The Best U Should Go To Rightway

Ta
Review №36

Marcus Green....did a wonderful job of explaining how things worked to close the best deal of my life...Marcus is the best.

Ke
Review №37

There really helpful and a good place to do business with

Er
Review №38

I got in a car accident and my car was totaled. I had so much going on with appointments so I NEEDED a new car. Marcus did his job! (Look down for edit)Edit: so I did what youre suppose to do on your test drive. Check the AC. Of course it was February so turned off the heat and turn on the ac... It was cold. Today, a warm day, I go to turn it on. HOT AIR! I call to speak to Marcus and its like oh need to get it recharged okay, where and do I need to pay out of pocket? He doesnt know. He looked at my warranty seemed sketchy. I have to take it 30 minutes away from where I live and they need to check it and give me a quote or go through this warranty process. I had a small chip on the windshield that I didnt see until the next morning after I bought the car and they wouldnt do anything about it now I have to go and take this in .Im starting to feel like I got a lemon.

Yu
Review №39

Just bought a new car with help from Marcus Green, made things fast and easy!

Ma
Review №40

Pattryck Dreams helped me get back on the road when my 22 year old truck finally gave out on me.

Pu
Review №41

Marcus Green at Right Way Automotive Credit is a real down to earth person who go out his way to get you into a vehicle. He was patient and understood my situation and found me the best deal possible. Excellent customer service.

Am
Review №42

PatTryk was awesome! He explained the process well and delivered on everything he said. Transparency helped make a stressful purchase easy peasy

Ma
Review №43

My wife and I were looking for a minivan. Was told several times the price of said minivan was x amount. Patrick Dreams was the salesman. Very pushy and lied to us. Repeatedly said we HAD to fill out credit app to get a deal offered. Called him out on it and then the minivan all of a sudden was $3000 higher. Worst potential buying experience ever. Will not be back.

Ja
Review №44

2nd vehicle Ive purchased from this Right Way location. Nothing but good things for both times. Very helpful and get you in a car Right Way. Good job PatTryk.

It
Review №45

Very helpful, good dresser, helps people in need, family man, all around good bro Tim Walsh

Ka
Review №46

This place doesnt really know what they are selling. They are better at making excuses after giving you false information than answering the question properly in the first place. Cant provide actual inspection documentation and will make excuses about that too.

Gl
Review №47

Had a great experance at Right Way, Thank you Marcus Green, you were amazing explaning everthing to me, made me more at ease, Thank you

Ga
Review №48

Was helped by mike sunflower. He was an amazing guy who worked tirelessly during the entire process. He helped me find the perfect for me. I didn’t have much to put for a down payment but he was able to make it work and get me a great deal regardless. If you are new to buying cars or just need help in general I would easily recommend RightWay all of the guys are funny easy going guys who will still put in that work to get you the car that suits you.

Bi
Review №49

Marcus helped my family and i get a vehicle and he was so very helpful i definitely recommend people

Ti
Review №50

Pat’tryck Dreams is a dream come true. He gave me wonderful advice on how to build my credit and I drove off in the car of my dreams. I recommend coming to him because he gets you what you want and don’t pressure you in what you don’t. Thank you so much I absolutely love and adore my 2017 Hyundai Accent 🥰.

Ka
Review №51

Marcus was very helpful in helping my daughter and I purchase a new car. He did above and beyond what was needed for us to get a vehicle. Thank you so much you are AWESOME 😎 I WOULD RECOMMEND ANYONE TO GO SEE HIM

Sa
Review №52

Marcus worked REALLY hard to get us the new car we have. We absolutely love it. Thank you again!

va
Review №53

Marcus was the best! Come to him at rightway

Sa
Review №54

Great customer service Marcus is amazing person to work with, and he’ll do a great job getting you what you need!

Ca
Review №55

I will totally recommend Rightway Auto to anyone and everyone the customer service is amazing. I just totaled my brand new car that I had only for a month and didn’t know what I was going to do as far as filing a claim with GAP insurance as well as a new ride and PatTryck Dreams called me in to help with everything from submitting my claim with GAP insurance to getting me my new 2019 Nissan Rogue Sport he was so helpful every step of the way and made the transition super easy. He is still checking in on me just to make sure that everything is going smoothly and keeping me updated on what to expect. If you need a brand new ride and don’t know where to go I highly recommend them and ask for PatTryck Dreams he will get you taken care of. Service with a smile 😊

Co
Review №56

Pattryck Dreams did an amazing by putting me a patriot. I never felt happier and experiencing reliable vehicle. Pattryck made it possible no matter slim the chances were. Pattryck is definitely the go to guy for a sale person

El
Review №57

I have a hard time getting approve because of my credit score and income. But marcus green helped me even my income and credit score is not the best. And kept going in till he got me into a car. Very impressed. You wont regret it I promise you if you go in there yourself.

Ma
Review №58

Awesome customer service got a new to me car thru them. Matt and tim stayed late to make sure i got a vehicle

sl
Review №59

If u need a car come here really helpful guys here

Le
Review №60

Ian so very happy. Marcus was very nice, k owlegabke and got me in car of my dreams at what I could afford Insurance and everything. One stop shop.

Sh
Review №61

MARCUS IS THE BEST, VERY PATIENT SALEMAN!

Si
Review №62

Terrible customer service & Their promise of guaranteed financing is falsely advertised. (I should call my lawyer) after waiting for 2 hours (every 15 minutes an employee told me it should only be another 15 minutes) I was beyond irritated. Mr. GREEN promised hell continue to work on my application & call soon..... well... after 2 weeks, 10 credit inquiries & a 44 point decreased credit score. I have yet to receive a call, email or text from right way..... what a waste!!

di
Review №63

Marcus, who helped me was Excellent on helping me, the process was painless and easy. I would definitely recommend to get your car from here. The customer service was very Friendly and warming

Ma
Review №64

Marcus Green was awesome had us in and out 👍

Ja
Review №65

I called Rightway after a bad experience at another dealership. Marcus answered the phone and assured me in a no BS way, he’d see what he could do for me. We had an appointment the next day and less than 24 hours later, I was driving my new Subaru Outback! He knew exactly what my family needed and worked to make it happen! He was professional and a pleasure to work with. Words cannot express my gratitude. Thanks again, Marcus!Janelle Kuehling

Va
Review №66

It takes a bit of time but I got a really nice jeep with Marcuss Help

Jo
Review №67

Marcos was very helpful. I will recommend to all my friends.

Ka
Review №68

They are completely rude, sexist, and sold me a car that had terrible work done to it. not only that but their car fax is wrong, it said my car was in no prior accident. I recently got into one and when I took it to get fixed they said it was previously in a really bad one which caused a ton of damage that they fixed wrong and cheaply. I DO NOT recommend going here to get a car.

Da
Review №69

Pat’tryck Dreams assisted me with my car. Hes very professional, knowledgeable and got everything taken care of promptly. If youre looking for a vehicle go see him.

Ta
Review №70

I had a very good experience with RightWay. Pat’tryck Dreams was the person who helped me. He helped me get into the car I wanted. He was very patient with me. I would definitely recommend seeing him for your new vehicle.

Pe
Review №71

Id like to give thanks to Tim Walsh for getting. Alex and I a great opportunity to finance a 2018 Malabu

Ma
Review №72

Marcus Green was awesome and so helpful with my first car purchase. Definitely recommend him and RightWay!

Jo
Review №73

Highly recommended. Our salesperson, Marcus, went beyond above and beyond to get us into a really nice car. I was genuinely impressed with the effort, and the great attitude. Thank you, Marcus. You guys will continue to have our business in the future.😊

Si
Review №74

I had a good experience with my salesman Marcus. He made sure to explain everything to me very well so that I could understand everything in the process of buying my new car. I highly recommend this place and a Marcus as a salesman.

Ma
Review №75

Marcus was very helpful. He explained every step of the process throughly and was committed to providing me with my desired outcome. The entire staff was professional and friendly.

J
Review №76

Marcus was my salesman & he should be yours as well. He went the extra mile for me to make sure I left w my new car . Greatly appreciated it & great communication with keeping me updated on everything goin on. 5 stars ⭐️ also great personality!

Do
Review №77

Jesse Castro was a big help got me in a vehicle the same day. I recommend you go see him if you dont have a good credit score thanks Jesse

Te
Review №78

Marks is great at what he do funny to talk to and professional at the same time been here twice with my wife would come again if we could afford it lol

Si
Review №79

Worked with Pattryck Dreams and what I thought was going to be an excruciatingly long time of sitting and wondering of how long is this going to take, it took Pattryck a few quick trips to the printer and the finance managers office, a couple of test drives and it was over. Pattryck went through everything thoroughly. Id buy from him anytime.

Ja
Review №80

Marcus Green was professional and gave me what I needed. Highly recommend him. Great a great genuine guy.

Xa
Review №81

Recently I stopped by RightWay and was helped by their consultant Pat’tryck Dreams. He was very helpful and patient! He was very informative and took extra steps to help me with my purchase. There was great energy in the environment. It was a good experience for my first time purchase.

Ko
Review №82

Marcus Green was such a big help. He explained everything very well and was very nice during the whole process

Br
Review №83

It was all right pleasant experience I came out with some pretty decent that I really like

da
Review №84

Marcus Green is awesome got me in a car fast as he coulld.with straight payments.i recomend asking for him if u go there.

Mc
Review №85

Marcus did a great job on walking through each step with me and explaining all of my concerns as a first time customer! Would definitely recommend 😊

Is
Review №86

Tim was my salesman. Very friendly, engaging, and went above and beyond to help me get into a better vehicle than I showed up in. Im very satisfied with my experience with this rightway. Highly recommend if youre in need of a vehicle like yesterday, theyll take care of you.

Am
Review №87

We worked with Pattrick Dreams. Good guy good advice on vehicles. Love my car!

Je
Review №88

Im so glad I went threw them they helped me out big time and they are all very friendly thank you thank you so much love my new van

Kr
Review №89

I am extremely glad I came to Right way. Explaining every need and want in a vehicle Tim Walsh matched us up perfectly. He took the time to listen to the budget my husband and I could afford and we walked away with a awesome car. After this mishap of it not working on us everyone I spoke to at Right way was extremely helpful! Thank you so much and I definitely recommend this place to everyone. Thank you Marcus and Patrick as well!!

Ch
Review №90

PatTryck did a tremendous job. His skill was apparent as he deftly helped other salesmen during small natural wait times in the process. The result was a beautiful car. Nice job!

Ja
Review №91

Couldn’t have had a better experience!! My budget was taken very seriously and I ended up in the car of my dreams under my budgets.Pat’Tryck was absolutely incredible in getting me into my beautiful LOW MILEAGE Kia Rio!!

8&
Review №92

Marcus is outstanding kept his word go to RIGHT WAY!!

Ch
Review №93

Marcus was a great help. Worked hard finding a vehicle that we were comfortable in and did his job well to get it for us.

Lo
Review №94

Tried to get me with a 600/mo payment. Thats dam near double my payment now

Pa
Review №95

I had the opportunity to work with Tim at Rightway . Tim was great, upbeat, friendly and very knowledgeable about his job . He was able to work with me as I am working to rebuild my credit . He was able get me into something I really loved . I didn’t feel pressured into anything and definitely had all my questions answered. I would recommend this place and especially Tim to anyone looking for a new vehicle.

Ja
Review №96

Gerry Christiaans was awesome!! Listened to what we were looking for, and picked out the right truck for us. WE LOVE IT!!!!! Thanks Gerry.

La
Review №97

Marcus was my salesman & he should be yours as well. He went the extra mile for me to make sure I left w my new car calling me at least 3 time a week to see was I coming in lol . Greatly appreciated it & great communication with keeping me updated on everything goin on. And made sure we was happy in the Vehicle that I’m in so yeah when you guys go in to get a vehicle I recommend you guys to get Marcus as your saleman his great

Al
Review №98

I went in to check my options, I’m not bashing this company in any way, but ladies and gentlemen PLEASE don’t make the mistake I did, I was rushed, and signed paperwork way too fast, when I tried to back out of the deal they told me I can’t. I had to call 4 different right ways before ebony in Illinois told me there is NO RETURN policy. I was told there was no way to return the car. I had a couple people review my contract and I’m screwed. I made the mistake not taking my time. So, again allow someone to look over your paperwork or bring a knowledgeable person with you who understands this stuff. PLEASE, PLEASE read what you’re signing, AND TAKE YOUR TIME. Again I’m not bashing the company just don’t want this happening to anyone else!

Ke
Review №99

Appreciate Pat’tryck Dreams help us out alot thanks.

Ka
Review №100

I only chose one star because it wouldn’t let me post with no stars I got approved for a vehicle in November 2019 January 2020 the vehicles transmission went out on the vehicle which I contacted the dealer who did absolutely nothing until May 2020 when I came in to discuss a getting a new vehicle October 2020 they forced me to come in and sign the title which was in my name to the vehicle still to this day sitting in my driveway not running after I signed the title they proceeded to lie and tell me that gateway financial only finance me for a low amount when I contacted gateway financial they stated they have not received an application for A vehicle loan so I called the dealer back to only get threatened if I didn’t take the vehicle they chose for me they would just take my money and I wouldn’t get anything right way in Wyoming is a rip off and the manager Ryan is a scam artist do not get cars from this lot they will treat you like dirt and call the Wyoming police when you react to their negative customer service. It has been one whole year with a car still in my name which has been sitting in my driveway since January 2020 To make matters worse the dealer that sold me the car quit his job and took dozens of Customers paperwork with him Please do not go to this location for service it is disgustingly horrible

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1680 28th St SW, Wyoming, MI 49519, United States
  • Site:https://rightway.com/dealership/grand-rapids-mi-wyoming/?override_location=193&utm_source=googlemybusiness&utm_medium=organic&utm_campaign=grand-rapids-mi-wyoming
  • Phone:+1 616-258-5710
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:10AM–3PM
Payments
  • Checks:Yes
  • Debit cards:Yes
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